About Us

Consumer Redressal Forum (CRF) is a voluntary organization working for the rights of the people, not only in National Capital Territory of Delhi but at the National and International level as well. CRF aims to provide holistic solution to the consumers and service providers and is working as a medium to resolve the consumer disputes through Mediation and other Dispute Resolution methods.

We believe in establishing an implicit, explicit and forward looking vision of the ‘RIGHTS BASED APPROACH’ programmes, with inbuilt centralised advocacy and research component that would advocate about specific issues related to general public. We commit to create awareness, sensitisation and advocate about people's rights with striving towards initiating public discourse on issues related to violation of rights and to act as a consultancy with respect to other organisations working in the field of rights based issues.

Consumer Redressal Forum is a branch of Rights Based Approach Foundation (Regd.) dealing with all consumer related grievances and their redressal through all mediums including consumer courts and mediation.