Consumer Redressal | Credit Cards

Credit Cards Complaints

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Posted on May 13, 2024

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Posted on May 04, 2024

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Posted on Dec 24, 2023

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Posted on Aug 09, 2023

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Posted on Aug 05, 2023

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Abhay Kamat

Posted on Sep 05, 2022

Sir, on my credit card multiple online transection tok place. 1. the above international transactions are not done by me. 2. It was sunday 21st of August so i had kept my mobile off. The transaction took place early in the morning. 3. When I switched on my phone at around 9 a.m I got multiple SMS that some transactions had been carried out on my card. 4. Even i got a miss call alert from the SBI credit card team. but as my phone was switched off i count able to attend them. 5. SBI credit card team only Blocked my card. 6. So there is no question of receiving SMS and doing the transactions. 7. i have disabled my Credit card for International Transactions, Still the transactions had took place.

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Posted on Feb 08, 2022

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Posted on Jan 22, 2022

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Posted on Jan 21, 2022

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LAKSHMANAN N

Posted on Dec 31, 2021

I have a RBL BAJAJ FINSERVE SUPER CARD HOLDER I CAN ABLE TO PAY THOUGH MYCARD APP ON UTILITY BILL PAYMENT THE ERROR SHOWING"we are apologize this service is not responding.request you to comeback after 5 minutes" THIS PROBLEM SHOWING LONG TERM I CAN NOT ABLE RISE THE ISSUE IN NO WAY THE SITE AND IT ALSO THE CUSTMER CARE,ALSO IN MYCARD APP SERVICE REQUEST ALSO KINDLY SOLVE THE PROBLE

LAKSHMANAN N

Posted on Dec 31, 2021

Srikanth Sathya Murthy

Posted on Nov 26, 2021

This complaint is against SBI Cards and Payment Services Limited. 1. Reg. SBI Card ending owned by me, SBI Cards has abruptly prevented me from using the card. There is no proper justification given as of date. SBI Cards team is correlating to an issue wherein there is a dispute due to the false information provided by their sales team. As we all know, the credit card sales team operates at various public places and are luring prospects / customers with false information. I had raised several concerns with SBI Cards including the Nodal offers. However, no proper justifiable answers are received as of date. The abrupt stopping of SBI Cards is affecting my CIBIL score and SBI is not taking any proper measures to correct the damage. 2. SBI cards sales team personnel told me that there are no annual charges for one of their cards. On that basis, I agreed to get the card and continue the usage. However, when I got the first statement, I was shocked to see that SBI Cards has charged INR 2999 towards Annual Maintenance Charges. I have made the payment to SBI Cards only towards the amount purchased by me and not the Annual Maintenance Charges. Now, SBI is asking me to pay close to about INR 15000 towards Interest and Late Payment Charges. SBI Cards is looting people this way and all their sales team are big liars. Do not trust them. I am raising this complaint as I do not any other citizen of India to become victim of SBI Cards.

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sarvesh Prasad Nautiyal

Posted on Sep 30, 2021

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Posted on Sep 30, 2021

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Posted on Sep 09, 2021

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Vaibhav A Kadam

Posted on Aug 22, 2021

Sir/Madam, As i Mr.Vaibhav A Kadam was using the old Platinum Credit Card no.5369 0764 5335 3405 which i used but later on i received call on behalf of your company offering me Super Card no.5256 1188 0332 0886 for which i had denied due to heavy annual charges, on that they said they will waive off the charges you just accept the card sir, than they sent me the Super Card no.52561180332086 and then i had rarely used once or twice later on that card lost at my house itself but from past few month your executive call's and ask for the annual charges in lock down period and also i had told the to discontinue the card on that they said it will discontinue the card for this i had also sent a mail on Jul 17, 2020, 6:52 PM on supercardservice@rblbank.com mentinoning that So its an humble request to you that waive off all the charges and please block my both the credit card ( Platinum Credit Card no.5369 0764 5335 3405 & Super Card no.5256 1188 0332 0886 ) and discontinue permanently. Sir request into this because this people are continuously send the mail and message for payment and increasing the amount continuously even if i had told the them to discontinue the services Regard's 9922421316 Vaibhav kadam

sunish agarwal

Posted on Aug 12, 2021

i went to balram motors (authorized service center for tata motors in rourkela, odisha). over there they are charging 1.5% extra on payment via credit card as per my knowledge the merchants cannot charge anything extra for payment via credit card please clean my doubt and if i am right please take necessary actions

ANTHONY RAJ RAVI

Posted on Jul 19, 2021

19/07/2021 I have a credit card of RBL Bank 5369 0773 7062 5107 . which i have not used till date I want to close this card and for which I have request Bank over mail to close my card , my request is not considered by bank till date. just they continuously sending annual charges to pay and every month they are adding fees & charges amount 400rs WHICH IN USED ONCE ALSO . in this pandemic situation it is very difficult to pay for me but they are not listening my request. So, I request to please resolve my problem.

Dharmendra Kumar

Posted on Jul 05, 2021

SBI bank has upgraded my credit card to the elite SBI credit card & charges Rs 4999/- as annual Fee. Bank representative said that no charges are involved in this. How can I pay the charges. I am not in a position to pay the Annual charges. I am a bonafide customers & I am worrying that my CIBIL Score will be affected in future

SALIM YUSUFBHAI KURESHI

Posted on Jun 26, 2021

Dear Sir/Madam, I am using SBI simply save credit card since two years, at a time of application sales executive committed no annual charges only one time apply charges which will be refund in the form of points. Now they levied Rs. 499 + applicable charges on this credit card, the same they levied last year as well. Last year it didn't come to my knowledge and as a normal bill i paid it. Sir this is the second instance with me that previously happened with HDFC bank and now with SBI, feeling kind of cheating with SBI. Request you to intervene and provide a solution for this issue, So I cheated they can't cheat anyone else. If any details or further information is required please let me know. Credit card details as below Name : Salim kureshi Credit Card No : 5172 5273 1533 7744 Credit card :: SBI simply save

SALIM YUSUFBHAI KURESHI

Posted on Jun 26, 2021

Ritu Gigoo

Posted on Jun 12, 2021

HDFC has charged interest on my credit card like anything, I requested them to reverse this , since Feb 2021 I am reminding them to reverse my finance charges but no response from them , now bill has reached 40k , only I have used 8 k rest all are finance charges. Pls help I am jobless how can I pay such huge amount

akshay sukhtankar

Posted on Jun 12, 2021

Dear SBI credit card team, My CIBIL report states that i have unpaid SBI credit card dues of some 8244 INR. However, i have never activated any credit card of SBI let alone using one. Therefore i would request you to kindly reverse whatever errors you have made on my name. I do not have the card number as i do not own one. However my CIBIL report states that my card no ends with 7743. I have sent this complaint to SBI customer care on 29-Jul-2020 However till date i have not received any feedback. Regards, Akshay Sukhtankar 8511177187

SOUVIK DUTTA CHOWDHURY

Posted on May 27, 2021

Dear Sir, I have made the two payments on the wrong credit card number. Kindly advise a solution. While making payment through Paytm wallet I types the wrong card number and the payment made successful. I do have transaction numbers with me. Transaction ids#. 33906488312 &157549113813 Payment mode : Paytm wallet. Kindly support. Regards, Souvik Dutta Chowdhury

Gaurav Laxmikant Rode

Posted on May 17, 2021

I got promotional call from Bajaj Fiserv for credit call which I see useful & opted for same. They asked me to have Rs. 499 as annual fee which can be waived off if I have Rs. 50000 annual transaction. I agreed and card reached to me. From last few days I am trying to reach there customer care but there is no option to talk with them on IVR so I dropped several mails to them. Now today on 17.05.2021 when I see latest statement, its showing Rs. 4999 as annual fee with GST. Again I tried to reach them but no response. Even I called directly to Bajaj Finserv but they also asked to call RBL only. I want to penalize them for fake promotional calls & cheating.

OPENDER KOUL

Posted on Apr 14, 2021

I HAD BEEN ISSUED HEALTH INSURANCE POLICY BY SBI CREDIT CARD THROUGH ONLINE MARKETING WITH A CONDITION THAT IF I APPROVE THEN ONLY I WILL BE CHARGED IN THE YEAR 2007. I WENT THROUGH THE POLICY AND INFORMED THROUGH THE CUSTOMER CARE THAT I WILL NOT ACCEPT THE SAME. STILL, I WAS CHARGED FOR THE AMOUNT OF 4250. I REFUSED TO PAY. AFTER SEVERAL CALLS AND EMAILS 50% OF THE TOTAL PAYMENT WAS CANCELLED. AGAIN I WROTE SEVERAL EMAILS AND CLEARLY MENTIONED THAT TILL THEY DO NOT CANCEL ALL THE PAYMENT I WILL NOT USE THE SBI CREDIT CARD. THEY KEPT ON CHARGING INTEREST AND THE TOTAL AMOUNT IS NOW RS 27724.00. THIS IS SHARE CHEATING ON THE PART OF BANK AND AM RAISING THE COMPLAINT AGAINST THE BANK FOR HARASSING THE CUSTOMER.

AVASARALA SURYA SUNDARA A V RAMANAMURTY

Posted on Apr 03, 2021

SBI CARDS had charged INR 5000.00 as annual fee for year 2020 in December,2020for CREDIT CARD . That amount was not paid in December,2020. Later SBI CARDS CALL CENTRE Executive confirmed the amount to be paid was 6,860.00 in February,2020. Paid INR 6,860.00 by NET BANKING on 22/23-02-2020. on 24 -02-2020 SBI CARDS sent mail asking me to pay some more amount. Idid not pay . SBI CARDS kept on increasing the amount and presently SBI IS ASKING FOR 10,932.00 . THE CREDIT CARD WAS BLOCKED IN JUNE/JULY ,2020. I DID NOT USE THE CARD. I SENT MAILS TO NODAL OFFICER, CHIEF NODAL OFFICER,SBI CARDS,GURGRAM,HARYANA. NO ONE DID REPLY. HOW DO I RESOLVE THIS. I DO NOT OWE ANY MONEY TO SBI CREDIT CARDS .

Naresh Kumar Khatwani

Posted on Feb 23, 2021

Hi Team, This is regarding the fake charges imposed by HDFC Bank Credit Card. I have not used this card for more than 10 months, my card was expired in 2020, by the end of the year they imposed late payment charges of 331, When I asked them to check they are not able to find any reason, Please assist me how should I action further on this. Thanks & Regards Naresh Kumar Khatwani

Mukul Singhal

Posted on Feb 18, 2021

Dear Sir, Greetings. I have taken subscription from Vakil Search (https://vakilsearch.com/) for various accounting services @Rs. 2499/month. In the month of Dec 2020, I asked their representative over call and thereafter on email to stop the services from Jan 2021. I have reminded them several times on email, over call and whats app but they have deducted Rs. 2499 on 22nd Jan. Thereafter I had requested them for refund and again to stop thee services. I am getting standard regular message on email but no action. Please take action. Thanks

Raunak Tibrewala

Posted on Feb 07, 2021

While applying for SBI CREDIT CARD i was informed that 1st year there will be no charges but in my 1st statement i was charged Rs 1700 as annual subscription fees. Please help me reolve this

RAHUL GUPTA

Posted on Jan 07, 2021

HDFC CREDIT CARD HAS CONVERTED MY TRANSACTIONS INTO EMIs WITHOUT MY CONSENT, ANY TRANSACTION WHICH IS OF ABOVE 10K , THEY CONVERT IT INTO 6-9 MONTHS EMI AND CHARGE EMI PROCESSING FEES AND INTEREST. I HAD MADE COMPLAINT FOR MY WRONG TRANSACTIONS IN THE MONTH OF APRIL BUT THEY ASKED TO GIVE FORECLOSURE AMOUNT TO CLOSE AN EMI BY SAYING THAT EMI WAS CHOSEN BY ME AT THE TIME OF TRANSACTION. AGAIN IN THE MONTH OF DEC THEY CONVERTED A TRANSACTION OF 15K INTO 9 MONTHS EMI. I HAD MAILED AT HDFC CREDIT CARD MAIL ID BUT TILL DATE GOT NO RESPONSE. PLS HELP

AKASH TIWARI

Posted on Dec 28, 2020

Dear Sir/Mam, I took a credit car from Bajaj Finserve RBL Bank and during the initial process they told that there will be no annual fee for 1st year and after 2nd year they will charge Rs 700/- So I gave my details for card and I received that card. But after activating the card i checked the transaction statement, so they have charged Rs 700/-. So during call, they all were telling lie regarding the annual charges. I want to raise a complaint for this. Thanks, Akash Tiwari

Sarita chamaria

Posted on Dec 22, 2020

I have never applied for any axis bank credit card but they have send me one October 2019 and now they started deducting minimum amount from my account and also sending statement to pay the service charge amount along with interest on complaining they are saying i have applied through mobile, when i had not used the card how i am liable to pay the charges, please suggest .

RAJEEV KUMAR KHURANA

Posted on Dec 01, 2020

I had SBI credit card some 3-4 year back which I lost in the month of sept.-oct month along with my wallet and other ATM credit cards. I immediately intimated SBI authorities and Block my card. At that time my statement showing credit of rs.10. which means I have 10 rs. over payment with SBI. After that in the march of next year when my fee of rs.250 for sbi card is due they charged me and ask me to pay. Now why should i pay that fee when my card is already clyahoo.c.inosed in sept of last year. Now that amount is increasing and is now showing around 3100. I s this not cheating /fraudulent action by SBI credit card authorities. They have impacted my CIBIL score also. I do not understand that why CIBIL authorities have lowered my score without explanation from me what kind of agency is this. I do not know how and whom to complaint about it. I want my complaint to be send to RBI for solution. Also they contacted me for this amount but when I explain to the representative h told me this is a meagre amount please pay.. i do not understand why should I pay any money which I do not spent and is not due on me. Can anybody help.

Puneet Verma

Posted on Nov 27, 2020

Dear Sir, I have been done my due amount (4936 rs) to my SBI debit card no 5172528054450375 on 28th October 2020 through SBI debit card perhaps my amount is debited from my account but not reflected in to my mobile application so at the same time I connect with customer care and share my transaction details with them , They told my no need to worry your payment gets settled after 24-72 hours again I asked to customer care is there any charges they made on this transaction because my last day is 29th they say no sir no need to worry we already lodge your complaint there will be no charge In the mean for my safety I mail to customercare@sbicard.com and provide detail to them . Now in this month I got a financial charge of 1519.8 Rs Although I informed every one with this issue but why I got this charge. I called again to the customer about this issue. They are not replying to me better they behave rudely to me and treat me just like it's my fault . I don't know to whom I'm supposed to connect with and ask for help . Kindly help me and resolve my issue , keen to hear you soon.

a satheeswaran

Posted on Nov 22, 2020

Hi Team, Need your help in getting reversal of late fee charge back for my credit card with Icici bank credit card number: 4375515817232008. I have paid my credit card full outstanding amount on 12th November and my due date for my payment is 11th and it was credit to the bank on 13th November. Delay has happenned due to online payment I have sent request to customer care for reversing the same, but they declained my request and they charged rs.700/- for late fee charge. Since I am having account with the bank more than 20 years and maintained good track.. By charging the late fee amount for the delay of 2 days that is due to system issue , it will affect my creditablity. Request your help for reversing the late fees amount and gst and do the needful

Ashish Bagri

Posted on Nov 16, 2020

Hi Team, Need your help in getting reversal of charge back for my credit card with Axis bank credit card number: 4514560003809187. I want chargeback/reversal of debit interest, late payment fee, over limit fee, and GST charges which is charge in November 2020 statement reason being I have corona patient in my family who was admitted in hospital for 15 days completely occupied managing as attendee. Spoke to escalation team supervisor, she denied reversing the complete charges even though I am loyal to bank, 100% payer not a revolver, no customer centric approach from her, I was been promised complete reversal by customer care agent who took my request, I made payment also 121001 rupees. The escalation supervisor was not at all willing to help, I gave her valid reason along with example that if someone is dying and even in that condition you need to make payment, she is like you have use the card you need to make payment. I have a family to run with 2 kids, wife and my mother, as a good and loyal customer to bank, I would request you to reverse the complete charges, debit interest, late payment fee, over limit fee and GST as one time request and I will ensure not repeat the same in future.

Rohit

Posted on Nov 07, 2020

Credit card customer care number 83-89980562

Priyatam Bhalerao

Posted on Nov 07, 2020

Hello Team, Since 22 April 2020 i was receiving SMS on 8087588206 number to pay the due of SBI Credit Card which card i never used neither received nor activated from my end. They are sending messages to pay the due including the high amount now. They sent statement on my email id free2study@gmail.com. I contacted to SBI customer care through the email but they saying that our record says that you received the card. I don't have any information related. I already sent a mail to them that if you are not stopping to send the email or messages then i don't have any option to go legal way. Kindly help me to sort out this issue.

Joy Vazapully

Posted on Nov 04, 2020

In my SBI credit card statement on Jan 2, 2020. I was charged a Annual fee of Rs 2999 + taxes. I called by SBI customer care and told them I want to Cancel the card and don't want to pay the annual charges. They told me to pay the remaining amount, which I did pay on 4 Jan 2020. After which the card was cancelled since 4th Jan,2020. But they did not revert the charges and kept Charging interest on the annual fees. I believe it is unfair to charge annual fees when I am not using the card, and have got it cancelled.

lokesh r

Posted on Oct 25, 2020

I was charged annual fee by axis bank credit card which was given to me as life time free card, in jun statement - annual fee charged - 1500 + gst, i made a call to cc, they agreed to reverse, nothing happened till now, also made complaint to nodal - they are harassing me to pay the charges even if i want to close the card, now in last statement they showing 4282 balance, not even a single transaction by me for any purchase, please guide what actions i can take now against bank

Rohit Varma

Posted on Oct 20, 2020

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AJAY KUMAR TOPPO

Posted on Oct 05, 2020

I have a credit card of RBL Bank 5256 1188 0517 2970 . I want to close this card and for which I have request Bank over mail to close my card on 14th Aug 2020. After one month , my request is not considered by bank till date. It is very difficult to contact them over toll free number and they sent message that they have tried to contact me which is totally wrong. I simply requested to surrender my card bu they are not listening my request. So, I request to please resolve my problem.

Rohit Varma

Posted on Sep 28, 2020

Gonzalo Lebsack

Posted on Sep 28, 2020

Rohit varma

Posted on Sep 10, 2020

Credit card __customer__care__number__+918389980562///+916289957210....

Rohit varma

Posted on Sep 10, 2020

Credit card __customer__care__number__+918389980562///+916289957210....

KAMLESH BISHT

Posted on Sep 10, 2020

Dear Ma'am/Sir, This is regarding my RBL bank Credit card no- 5239-5045-1016-3663. I have transferred some transactions for the July month statement in EMI from the RBL card login option. After transferring some transactions into EMI's, I realizedb that bank had mentioned some wrong transaction to convert in EMI's, which pertain from May-20 month and already paid. The faulty transactions details are as follows . 1- Rs. 25000/- dated- 26-may-2020 and transaction ID is MT201480078000010009217. 2- Rs. 20000/- dated- 29-may-2020 and transaction ID is MT201510083000010066896. 3- Rs. 15000/- dated- 26-may-2020 and transaction ID is MT201480089000010060093. I have informed the bank about these transactions and they excepted their mistake of converting EMI's for above amount. Now problem is, the bank is charging processing Fees around 299/- per transaction and fore-closure charges around 500 to 600 each plus applicable taxes on same transactions. They are refusing to reverse the charges Even though, I have told that I will not pay any amount against my credit card statement without satisfactory action. I Have also mentioned that I will complain to consumer forum for the same, but they are not taking this matter seriously. In this pandemic time, we all are suffering from money crises and not able to pay our regular dues but the RBL bank is torturing their customers with wrong charges. Kindly help us to resolve this issue so that our hard earned money will not waste in such faulty transaction. Here are some reference numbers during calls to RBL bank customer care. 1- 19721825 on 13-Aug-2020. 2- 19676967. 3- last call on 08-Sep-2020 (no reference number). Waiting for positive reply. Thanks Kamlesh Bisht 9868304717.

Sunny Singh

Posted on Sep 07, 2020

Credit cards l customer care number +918389980562////+916289957210...

Sunny Singh

Posted on Sep 07, 2020

Credit cards customer care number +918389980562////+916289957210...

Rohit varma

Posted on Aug 31, 2020

Airline refunding customer care number +91 8389980562.. Refund realeted any question just review. All problem solving here ask me any question just review.

Nitin Kumar

Posted on Aug 15, 2020

Dear Sir, as par below statement i have mail many times in sbi for below complaint but there was no action for my complaint and they charges penalty every month but i have not received any credit card and i have recieved mail from SBI that your card is return in SBI due to non proper address but sbi charges fees & late payment & penalty and major is no action of my compaint and credit score is effect on them so plz help for this case i have lost our card as par no. 4207399164869694 and pay all bill of this card. I have not received any card but you charge annual fees I do not know for your charges and you send account statement make charges on for your fees only because I have not make any transaction with your card now you charge Rs 2372 late fees & interest and Rs 590 is annual fees total bill amount 2962 its all bill is only annually fees & late payment no single entry of any purchase transaction so plz reverse late fees & penaulty due to my card is lost & I have not received any card and i am lost our register mobile number now my new no is 9760868873 plz contact me on this no. for further new communication. i have been complaint many times in SBI card grievance cell also but no reply now i am going to complain in banking ombudsman and consumer court for making unauthorized charges due to not received any new credit card but you raised charges plz call as par given below mobil no for detail Nitin Kumar 9760868873

Nitin Kumar

Posted on Aug 15, 2020

N.Ananadaraj

Posted on Jul 18, 2020

Sir I have forced to purchase credit card by the agents of SBI card and subsequently i have requested consumer care to close my credit card. After several request closed. After closing again they are deducting amount for credit card usage.. I have complained to SBIcard . When i submit my complaint , i have received response and they told that my account was closed. But deduction for credit card usage is continued for more than 3 years... Kindly request you to take action to stop deducting payment.

vinod motlani

Posted on May 01, 2020

HELLO SIR/MADAM AS I M PRIVILEGE CUSTOMER OF ICICIBANK HOLDING CREDIT CARD FROM LAST 15 YEARS BUT JUST NOW JUST BECAUSE OF CORONA LOCKDOWN I WAS UNABLE TO PAY FULL PAYMENT OF MY CREDIT CARD BUT I PAID MINIMUM DUES AS I MY FINANCIAL TRANSACTIONS ARE NOT IN ROTATION FOR THIS REASON I WAS UNABLE TO PAY FULL PAYMENT . BUT MY CARD PAYMENT HISTORY IS EXCELLENT AND CIBIL RECORD IS ALSO EXCELLENT THE BANK HAVE CHARGED A MAJOR INTEREST ON MY CARD AND THE PHONE ON CUSTOMER CARE DEPARTMENT IS NOT POSSIBLE NOW A DAYS SO PLS HAVE LOOK ON THIS AND PLS DO NEEDFUL FOR MY INTEREST WAIVING . THANKS MY CREDIT CARD NO-4375512226249012 VISA CARD

Rakesh Kumar

Posted on Jan 27, 2020

Big mall castomer care number//7866940671

Pratima Mishra

Posted on May 09, 2017

ICICI Credit card-5241933222317000 They deducted 2000from my card and when i complained they never considered. after a month they generated statement and i have been complaining again and again and it was never considered then now my outstanding shows Rs 6626.00. Credit card department informed me CIBIL is getting effected so please pay and later claim for refund. I paid today and when asked for refund they denied. they told it is not in policy. this is big amount. i request you to help me. I am ready to file against ICICI bank.

Pradip Chattopadhyay

Posted on Aug 25, 2015

SBI Card is making undue claims on me although all the transactions undertaken under my Credit Card No. 4317 5750 5974 9409 till 15.12.2014 have been duly repaid by me within the due dates of the respective billing period. Since they were making such undue demands, I notified them of having surrendered the Card from 16.12.2014 from which date no further operations/transactions have been done against the Card. Prayer: Redressal of my grievance against SBI Card

AJEE M POONATTU

Posted on Aug 17, 2015

I have an ICICI Bank credit card for more than 10 years. I have always paid my card bill in full before the due date. But during the month of June the payment was got delayed by 3 days and the charged late payment of 500 with tax. The amount was reduced to 350 with tax and forced me to pay the amount. I have explained to them the reason for late payment and even requested them to consider the track record and it was one time event etc. But irrespective of all this they were harassing and forced me to pay otherwise more charges will be levied. I have stopped using the card and paid all the bills us per their wish. Please help me in recovering the bill.

Biman Sarkar

Posted on Aug 13, 2015

Amount Spend through Credit Card Has been returned by the merchant, but bank continue to take EMI on the said amount with interest and service charges.

Vivek Kumar

Posted on Aug 11, 2015

Smita Nayak

Posted on Aug 05, 2015

I had purchased mobile phone from Sony World Chembur in March 2015. At that time 5% cash back offer was in place from SBI credit card. I was told same would be debited to my card in 90 days. Since sum was not credited to me, I lodged a complaint in July 2015. However query was not resolved. I have complained in last 15 days via sms, e-mail and telephonically but they have now stopped responding . My complaint number is 1-2329220533 . I got a message 10 days back ststing my complaint has been resolved. What action was taken is not mentioned. Please help me follow up as they have now stopped responding to my query. Mrs Smita Nayak.

POULOMI ROY

Posted on Aug 04, 2015

I would like to make complaint against SBI CREDIT card. Im holding a SBI CREDIT card since 2006. My credit card no. 4377486945680997. Since October 2014 they are trying to take money from me by applying some illegal charges. On showing them the irregularities they agreed with me & I got an email confirmation from CEO@sbicard.com on 27.02.2015 that all interest and latefee charges are reversed and though they are not showing in my account due to technical reason but will be shown on my account shortly. Then again in March 23,2015 I could not made payment due to network problem but midnight on 24.03.2015 I made payment. Around 1 am i emailed SBI letting them know that I cannot make payment. They charge late fee of rs.750 and refused to reverse. I find that SBI is purposefully keeping their network busy so that they can charge late fee. Till date I could not get the reversal of the amount they promised. By 23.06.2015 I cleared all dues except Rs.7044. Please help

Ranapratap Singh

Posted on Aug 03, 2015

I had stopped using Credit cards and one fine day i realise that there is outstanding amount reflected in my CIBIL report of Rs.16000.00 Which i have never spent,Customer care wants me to pay this money which i didnt spent at all.

SHATADAL MAZUMDAR

Posted on Jul 17, 2015

I am a Citibank Indian Oil Credit Card holder and my card number is 5546379689689014(old) & 5546370227930911(new). On 18.03.2015 at 10.59 AM I received an SMS from VM - Citibk that I had spent Rs.5,040.00/- on my Credit Card 5546XXXXXXXX9014 at AIRTEL PAYMENT. But before this SMS I received a Phone Call on 18.03.2015 from Citibank Customer Care (09350745278) at 10.42 AM. Whereas I have not done any transaction at "AIRTEL PAYMENT" at that time. I was at my home. I immediately called Citibank Customer Care and blocked my credit card ( 5546379689689014) and complained about the 'fraudulent transaction' which took place. The customer care executive told me that the old credit card has been blocked & the new one has been issued. Moreover she told me that I will have to call Citibank Customer Care again on 23.03.2015 for logging the complain about the 'fraudulent transaction'. She also told me that I cannot log the complain at that point of time as the "system" would not accept it.

malhariprsad s kulkarni

Posted on Jul 10, 2015

Dear Sir, I tried book my ticket (ticket number RB-752015-153737) by red bus on 7Th may 2015 but my payment Rs 450 deducted from my account but ticket is not issued to me at the same time I got sms also (money will be return in 7 days) But till time (2 Moths completed ) I have not receive my money, sir,this i very serous issue, take corrective action on the same.. Do needful as earliest. Regards, Malhariprsad s Kulkarni 7208113673 mumbai

sadiqabbas hirani

Posted on Jul 01, 2015

after completing whole process now i am getting the error of "regret the inconvenience insufficient questions available for authentication".I filled whole form and then completed payment of INR 500 and after successful payment now I am getting a page with following message "regret the inconvenience insufficient questions available for authentication". This are my details: --PAN: ACHPH8079B --Name : Sadiqabbas Hirani --email : sadiqabbas.hirani@gmail.com --Phone : 9824684165 --I was unable to copy regd.id : it was like SCOxxxxxx (xxx was some number) transaction was done between 6.00pm to 7.00pm 30-jun-2015.

Virender Singh

Posted on Jun 24, 2015

Sir, I had taken loan from HDFC credit card of amount 50000 and had already paid all amount. But still HDFC bank disturbed my CIBIL records.

mario martin louis

Posted on Jun 22, 2015

I had issued a chq no.193142 in favour of SBI CREDIT CARD on Indian Overseas Bank on May 6, 2015 amounting Rs.12000/-.The aforesaid amount has been received by the banking authority on May 11, 2015 and debited from my account.I am suprised to note the amount has not been deducted from the my outstanding bill.I had called up several times in the SBI CREDIT CARD HELPLINE but my problem has not been resolved as yet.Kindly assit.

Rituparna

Posted on Jun 08, 2015

I am regular shopper via my Bankof Baroda Visa Credit card.On 07-06-2015, I produced my credit card to the shopkeeper of NEW PAUL BHAI STORES, for purchase of a dress material of Rs.375. The following details of the purchase are given below: POS machine: ICICI BANK Machine ID: 470000050096736 date of purchase: 07/06/2015 time:19:37:13 TID: 17811343 INVOICE NO. 000040 Batch no.002279 Details of the shop: NEW PAUL BHAI STORES, 38A, B P DE STREET,SREERAMPUR,HOOGHLY,WEST BENGAL Ph# 2662-5979 The shopkeeper notes down the last four digits of my card number in the bill which he retains a carbon copy. When I approach him that he has no right to note down my card credentials in the bill by hand, he says he does that regularly and no one can stop him. He misbehaves and also says that he does that to avoid fraud of Credit cards. I do not understand who has given authority to them to write down card credentials from the card.Please look into the matter as this may result into fraud

SANDEEP GANGAWANE

Posted on May 27, 2015

Dear Sir, We have received FROUD call FROM HDFC saying against your reward point we have provide a gift of sports shooes & gift voucher other wise your reward points get cancelled. But the same day we have received message "your transaction on itsmathew_PayTM using HDFC BANK CREDIT CARD ending 1421" and mynus 8250 amt on my credit card... we have already paid the same amt to hdfc card & registered complain against the same on hdfc call centre... Request you to look in to the matter.. Thanx & Regards, Sandeep Gangavane

Mayank Bhatia

Posted on May 13, 2015

I have paid all the Due amount of the HDFC credit card i am holding and after that i block the card as i a not interested in using it further. but after a week of payment done they send me another statement saying you have amount due. while talking to their customer care they said everything is cleared when i done the payment no payment is pending and now they again send me the pending statement.

vikash chaudhary

Posted on May 06, 2015

Arijit Saha

Posted on May 04, 2015

Kamlesh Shah

Posted on Apr 25, 2015

Resp. Sirs, I had got a free credit card form ICICI Bank with my car loan in 2005, which I used regularly and Paid all dues in time, till around 2010-11. Then the co. Created a dispute regardingmy chq payment which the showed bounced, but it had actually been cleared from my bank. I have paid all correct amounts used by me till date. Even after lots of complaints the co. kept on adding penalties and late charges. Now fron then they are regularly mentally torchering and harresing me for settlement. Why should I do any settlement if I m not at fault. I have all the letters of complaints sent to co. for correction of accounts. Sir plz guide how get further claiming on the company for harresment. Regards, Kamlesh Shah

sanjoy bhattacharya

Posted on Apr 17, 2015

Dear Madam/ Sir, The trailing mail is self-explanatory. I have requested SBI card authority repeatedly to cancel my credit card. Instead of that they are sending renewal bills and add on bills which is unjustified.Kindly take care. Mail correspondences are given below. Regards, Sanjoy Bhattacharya 9432291348/ 7381072304 Dear Sir, Thanks for your reply. At the same time please note that today i have received a message from your end in my regd mobile no. 9432291348, "Your statement dated. 04.15.2015 has been despatched. Total amt due Rs. 1583.94......". Now my question is: WHAT IS THIS. Please note that I shall refer the case to consumer forum. Regards, Sanjoy Bhattacharya From: <CustomerServiceHead@sbicard.com> Sent: Wed, 08 Apr 2015 17:50:03 To: <sanb231@rediffmail.com> Subject: Re: [Interaction Id:1-6073685092] Request for cancellation of Credit Card Dear Mr.Sanjoy, Warm Greetings for the day! We sincerely regret for the inconvenience caused to you on the matter addressed

Yash Pal

Posted on Mar 24, 2015

Respected Sir/Madam, I am using HDFC Credit Card No.4617 8655 0043 3183. The bill for February, 2015 was Rs.75551.84, the last date was 05.03.15. I have deposited the IOB Cheque No.271753 dated 03.03.15 for Rs.75552/- in HDFC Bank, Sector-31, Gurgaon. The cheque was encashed from a/c on 07.03.15. Now, HDFC has sent a new bill for March, 2015 stating that I have to pay Rs.3001.90 as per following details: 1. Late fee - Rs.700/- 2. Financial charges + other - 2301.90 I contacted the HDFC Customer Care Officer to waive off the above charges of Rs.3001.90 on 16.03.15 and he has given me request No.15075913148. I received a reply from HDFC bank through SMS on 21.03.15 that my request for reversal of charges could not be processed on my card. Sir, now I have no alternative to approach you that the HDFC Bank are charging so much amount as explained above. You are humbly request to intervene the matter and sort out the issues as early as possible as the last date for payment is 2.4.15.

SUNIL PANDURANG CHAVAN

Posted on Mar 20, 2015

I have applied AMEX CREDIT CARD but which is still not deliverd to me but credit card company sending me bill for the membership fee. Also i have intimated to its grount to top level to do not process the credit card due to this kind of service. ( CREDIT CARD COMPANY NAME -AMERICAN EXPRESS )

Lathika Pillai

Posted on Mar 14, 2015

Sub. Fraudulent transaction on my credit card.Issued by Corporation Bank. Dear Sir, On 9th march 2015 evening 5.13 PM I received an SMS on my cell stating that a transaction of Rupees 76,980.00 was done at Khandewal Jewellers at Nagpur. I stay in Mumbai and the card was very much with me at that time. Imeediately I contacted the helpline and advised to block the card and subsequently next day morning I submitted a written complaint to the Bank.Then we approached the police station to file an FIR but Police flatly refused and said that it is a credit card fraud and bank is responsible. Abain with a letter from Bank we approached for filing the FIR again police refused and simply acknowledged the letter from bank by putting a stamp on the letter and returning to us. What are option available with us to mitigate this issue. We at no time done any illegal transaction. Kindly advise correct procedure to be followed Yours Sincerely, Lathika Pillai

BISWAJIT SAHA

Posted on Mar 11, 2015

I am having problem with my HDFC Bank credit card regarding finance charges.I made the payment long time before the due date via cheque but the amount was deposited to my ac after the due date.I raised up the matter and the late charge fees of Rs 700 was reversed but the finance charges remains there.There is a problem with the clearing system at the HDFC Bank.I know that the bank is at fault.They must instal the cheque deposit machines like the ones at Standard Chartered bank.I am ready to fight for my rights.I am having this card for the past 12 years and have not defaulted on any payment till date.If needed I will take legal action against the bank as they cannot take their customers for a ride.I hope they understand the need of the hour and rectify their mistakes.

Kuljeet Walia

Posted on Mar 09, 2015

I had cleared my all dues of ABN AMRO in 2005 but till date they are showing balance of 5624 as an outstanding in my account R1CP120371 and hitting the CIBIL score. Pls think which customer wants the bad credit card score and that too of just 5000/-. Request is to kindly consider my case and arrange for early resolution

Vandana Raheja

Posted on Mar 06, 2015

Dear Sir/Madam, I am holding ICICI bank Credit Card No. 4375511700639003 alias 4477463785183001, this card been with me from last 12 years and treat myself a seasoned and valuable customer to the credit card department. I have been levied a fine of Rs. 5600 for two months for non-payment of charges but no one is listening to complaint at my end and providing any solution. I have failed miserably to find a solution from customer care number. First, calling to them is chargeable and then one has to hold the call for approximate 15 - 20 minutes and pain in the neck when they do not provide any solution to you. I want this fine and interest amount to be reversed and want to do full and final payment to close the card.

Haamim KJ Ahmed

Posted on Mar 03, 2015

I was offered a SBI Card against my FD amounting Rs. 64,999/-. After three months of non-payment, my FD was prematuredly closed and the outstanding amount of Rs. 35,000/- was settled on 8/2/2015. Now after settelement of the dues, the rest of the amount has not been paid back to me. I had sent my grievance to the grievance redressal forum in SBI but till date they have been dilly dallying the process, saying it would tkae 15 days-20 days for the rest of the amount to be get deposited to my parent Savings Bank A/C. It almost 23 days today ( 3/3/2015) and no word from their side. What do i do?

Deepak Kapure

Posted on Feb 28, 2015

I had phone from mob.no 8447603296,9953564351 said that speaking from ICICI Bank regarding issue new credit card & my credit point to redeem, taken all details. when checked credit card statement i found on 3/2/15 Rs. 8900/- purchased some thing .send by Currier from shopping kunj srv Enterprises,B6/A,2nd floor,pandav nagar, Ganesh Nagr, New Delhi 110092 such thing that i cannot use it. kindly guide me what can do?

Shrikant Naphade

Posted on Feb 25, 2015

ICICI Bank Credit Card. Got a call informing that we are debiting your earned points and sending gifts against reward points. However, LAPLUMEGROUPEPAYKEREL MUMBAI has made transaction of Rs6899 anf furthur transaction Rs4999 + 4900 + 4900 and informed you'll get this credit in your credit card statement. However we has recieved a total bill of Rs21698.41 without any credit. This is a fraud transaction made on AIRTEL PAYMENT and WWW.MIBIKWIK.COM. The phone calls were received from 9873780203 and 9643606828. Both these numbers are now unavailable. ICICI Bank should give me the credit of Rs.21698.

Sagar Dumbre

Posted on Feb 24, 2015

Fraud online transaction

Tamilselvam

Posted on Feb 16, 2015

SOUMYA PATRA

Posted on Feb 13, 2015

I had instructed HDFC on 29th December 2014, to block my HDFC credit card# 5241810400069431 due to security concerns. At the time of applying, I was told by the Credit Card Agent that this is entirely a Free card as I will be a corporate customer, currently employed with Cognizant Technologies Solution India Pvt Ltd. The Credit Card January 2015 Statement clearly depicted that my total amount due was Rs. -19.90 (i.e. The Bank owed me an amount of Rs. -19.90). I even double checked the same from HDFC Bank Customer Call centre representative who clearly stated that I do not have any amount due. I have not used the card since, nor have I asked for any kind Card Renewal or Re-issuance. Yet I have received a Credit Card February 2015 Statement showing that total amount due is Rs. 541.90 and a "MEMBERSHIP FEE INCL ST AND CESS" has been charged. It appears that HDFC Credit card department is fooling people without giving complete information. It would be great if you can help.

Rajeev Mehandru

Posted on Feb 03, 2015

I have availed credit card auto debit facility. I haven't used credit card for anything. I haven't even left any amount to be auto debitted. Then also bank is saying me to pay an amount of 9556 Rs. I also gave an application to the bank for this matter but they rejected it saying that it's format is wrong. Now i am surprised to see an application from high court saying me to pay this amount along with 500 Rs of notice charges. I haven't understood till now that for which matter am I about to pay this amount. High court says me to pay this amount or else they will take an action against me under sec 25 of the payment and settlement system act 2007 with sec 138 of the negotiable instruments act, 1881. Please help me out from this matter.........

T S SIDHU

Posted on Jan 28, 2015

HDFC Credit Card made wrong payment towards Tata Docomo. Complaint submitted on dtd 25/6/2014. Now when I stopped payment, I am being threaten to deposit money without redressal. I am worried about protecting my cibil

NIRMALYA PRAMANICK

Posted on Jan 20, 2015

My Standard Chartered platinum credit card no is 4600 7153 5632 0765.I credited Rs(1300+2271)/- Total Rs3571/-.They talk over phone that I can get Rs 1200/- in three monthly installments from Oct-2014.Next day I get Rs 1200/-But after one week thay sms me that more Rs 4800/- I have to pay.I talked to customer care thay told me that my Rs 1200/-was settled against my another unused number.I requestted several time to adjust that but they always ignore that.So I stop to pay them.I requestted to give my statement by post but they didnot.I can not pay any interest against that because the problem creted from their end.

Sanjay Taneja

Posted on Jan 19, 2015

I deceive and forged with 95000 INR from my card.

Nina Renlund

Posted on Jan 18, 2015

Money was deducted from my account when I didn't make any purchase of a card.

Rajesh .V. Kunder

Posted on Jan 17, 2015

s per SBI credit card terms "If you fill petrol between Rs.500 to Rs.3000 then you will not be charged with any transaction fee . They have applied fuel surcharge on transaction made on 07/12/13 and 15/02/14 below Rs.3000 .On non-payment of said disputed amount they have applied finance charge every month till date, which comes to as mentioned below. 07/12/13 - Fuel surcharge - Rs. 84.27 15/02/14 - Fuel surcharge - Rs. 9.05 01/05/14 - Fin. charge Rs.372.68 , GST- Rs.46.06 01/06/14 - Fin. charge Rs.337.50 , GST- Rs.41.72 01/07/14 - Fin. charge Rs.111.97 , GST- Rs.13.84

Shazim haniff

Posted on Jan 17, 2015

Dear Sir/ Miss, My credit was charged $1006.63 TT without my Knowledge. Some 01/14/2015 SPCSUPP.COM8889063292 was shown in my account.I have absolutely no idea what this is about. Please assist me to get a refund. Thankyou in advance.

Shedeena Jones

Posted on Jan 17, 2015

I never used website and I was charged on credit card.Need to know how money can be re payed.

Duangjai

Posted on Jan 16, 2015

The same like me, why i get charge on my credit card, i never use this website before, how i get my money back?

netty suryani

Posted on Jan 14, 2015

why i get charge on my credit card, i never use this website before

Rajwinder Singh

Posted on Dec 24, 2014

I was having credit card of ICICI bank , which I have returned back to them through registered post along with the chque in 2008, and the chque is also debited in my account. Still I got regular letters from them for which I responded also giving my all references. But on 29/11/2014, the bank debited the amount from my saving account of same bank. I am really surprise that ICICI bank didnot refered my any letter and debited my account without any reason where as I have cleared my card payment is 2008. Kindly help. Regards Rajwinder Singh

Prabhupada Mohapatra

Posted on Dec 20, 2014

Today i got a call from lady claiming from HDFC bank. As per my good will & good relation with bank they will provide some exciting vouchers for me free of cost, only i have to confirm my Credit card detail. It is really surprised she has all information except my CVV. So i provided my CVV & my credit card deducted by Rs 32000 towards goindiabuyer.com company.So i inquire the same about refund, & i came to know it's a fraud call from goindiabuyer.com company. I have tried for my refund from this company, but they asked me to buy Rs.8999.00 from their company other wise they will not refund Rs.32000.00. So to save Rs.32000.00 i have to place order of Rs.8999.00 in goindiabuyer.com company website. After that they refunded my Rs.32000.00 to my credit card account. So this company should be banned & legal action must be taken against this goindiabuyer.com company.

jyotsna

Posted on Dec 18, 2014

ICICI BANK SEND ME CREDIT CARD BILL WITHOUT SENDING CREDIT CARD.HOW CAN CONSUMER USE & PAY THE CREDIT CARD WITHOUT HAVING PHYSICALLY . KINDLY TAKE SUITABLE ACTION AGAINST THIS MISTAKE.PLS CANCEL THE CREDIT CARD AND BILLS GENERATED AS I HAD ALREADY REJECTED THE CARD.

RAHUL SHARMA

Posted on Dec 17, 2014

ICICI BANK SEND ME CREDIT CARD BILL WITHOUT SENDING CREDIT CARD IN HARD FORM .HOW CAN CONSUMER USE & PAY THE CREDIT CARD WITHOUT HAVING PHYSICALLY . KINDLY TAKE SUITABLE ACTION AGAINST THIS MISTAKE

Anil Daram

Posted on Dec 16, 2014

On 10th of Dec 2014, I got a email as " Transaction of USD97.00 made on SBI Credit Card XX5599 without effecting add'nl factor of authentication mandated by RBI, at SPCSUPP.COM8889063292 on 10 Dec 14".I have raised a request with SBI also REF no : 0133494968207 ,Please solve my issue as this transcation is done without my knowledge.

WASIM PASHA

Posted on Dec 16, 2014

I wanted to have the dispute raise against ICICI bank credit card and i wanted to know where i have to go an register a dispute and have my issue resolved. Since been 6years now i have contact the ICICI customers service multiple times been to there local bomanahalli from the credit to be closed not nothing is happening. please help me to resolve this issue

WASIM PASHA

Posted on Dec 16, 2014

Vinod Kumar Sharma

Posted on Dec 14, 2014

INR 8905 debited from my ICICI Babk Credit Card No.xxxxxx8005 at shoppingkunj_PayTM on 2nd Dec.2014 at 12:35:37 Hrs for sending Items offered by them and informed to adjust the paid amount against Payback points.But so far no coomunication has been received or any goods have been sent.Hence request to enquire the status & inform me.Please help to get my payment beck, as It seems to be a fraudulent transaction & I have been cheated.

Banhisikha Goswami

Posted on Nov 26, 2014

CIR shows an outstanding of Rs. 43,929 on my credit card of SCB a/c 51177020007150. As per the details provided by the bank, there was an annual charge on 2005 which has now increased upto such a high amount! there is no outstanding towards usage of the card. During initial offering The cc was told to be a lifetime free card as offered for corporate employees. It took sometime to realize the charge as i used to make payment based on SMS alert. i spoke to bank and they refused to wave off annual charge so i stopped using the card. I have not given any consent to continue the card with annual charges. Now bank is not responding even repeated follow ups. SCB has charged annual fee on the card as per whims and wishes. It was clearly communicated while taking the credit card that it would be a lifetime free credit card as applicable for all corporate clients. There is no justification in paying annual charges. kindly help.

zakee abedin

Posted on Nov 25, 2014

Dear Sir/Madam, Please note that i'm maintaining a savings account with Axis-bank, Maniktala branch, Kolkata. The account no. being 913010048626219. I had an available balance of inr.82000+ in my account, and suddenly today when i went to withdraw money from the atm, i was shocked to find the balance as minus-315066. I called up the bank but did not get any concrete answer and they asked me to contact the customer service no. and from there they are saying that these amounts has been deducted against my dues on a credit-card that i used to have in 2008-2009. Since 2009, i was working in the middle-east, but before going there, i had made a settlement of that credit card. Now, i returned from Middle-east last year only, and then opened this savings account with axis bank, and i'm running it since last 1-year, and suddenly this shock.Please help me recover this hard-earned money of mine at the earliest please.*Had i not settled the said credit-card,why would i open an account with axis

Dipti Sawant

Posted on Nov 24, 2014

in the month of Sept had made the full payment for the outstanding amount on my card through by cheque payment. There was a mistake in writing the card number due to which the payment was not credited to my account. Due to lack in the service of ICICI bank I came to know that the cheque was not cleared. I asked the customer service people to cheque for the cheque they refused receiving any cheque and was asked to the bank where I have deposited the cheque and collect it from there. The branch informed me that the cheque was with the collection department. After following up with the bank for almost 15 days I receive a copy of the cheque and not the original. I needed the original cheque back as it was issued from the loan dept and if I return back the original cheque then only I will be issued a new cheque. in this process almost a month and a half was wasted and I was charged late payment charges and interest charges which I had to pay and now after clearing the cheque the bank again

Vishwes Wadiwala

Posted on Nov 12, 2014

I have received the Credit Card Statement for the period 16.09.2014 to 15.10.2014 which reflects a late payment fee of Rs. 500/- plus Service Tax. This is the second consecutive month where late payment fees have been charged inspite of honoring the payment on due date. I had made the payment for the last Credit Card Statement for the period 16.08.2014 to 15.09.2014 on 01.10.2014. The Bank was not working on 02.10.2014, 03.10.2014 and 06.10.2014 on account of public holidays and due to which the payment was not realised before 07.10.2014. This has been a repetitive exercise whereby the late realization of the payment due to non-performance or delay in performance of duties by the bank has been passed on to the customer by way of Late payment fees. Even during the last month, the bank had charged the late payment fee ofRs. 500/- and then reversed Rs. 290/- after raising the complaint for the same. This is a practice followed by bank to earn extra charge without providing any services.

Sachin Kumar

Posted on Oct 30, 2014

Dear Sir , My ATM Card Not Recivd at my home Address Tracking No- EK074677880IN so pls check and sovel my problam With Thanx & Regards Sachin Kumar S/o SHri Yashpal SIngh Id Gaha Chowk Sunehra Road Kashipuri roorkee Disstt- Haridwar (UK)- 247667 Mobile No- 8006401878

Devanand ghayal

Posted on Oct 30, 2014

Sir, Shopcherry private limited told me that you win a gold of 4 lac 20 thousand (4,20,000). Then you pay only 40,000 to claim that gold for tax of income tax department , they gave me assurance of gold then I paid that money but they demanded again 49,000 for security deposite. They told me you give me details of credit card for just verification but shopcherry debited my credit amt of 49,000 and now give me gold of worth 10,000 only. Shopcherry pvt ltd is most lying company of india. Please dont do anykind of deal with shopcherry and shopit deals. I suffering big froud from shopcherry. Dont give any details of credit card or debit card to shopcherry. Please give me back my hard earnd money from froud shopcherry company. Devanand ghayal 8275333351

A.K.KUKKILLAYA

Posted on Sep 29, 2014

I AM HAVING ICICI BANK CR CARD BEARING NO 4477 4771 5801 0005. CR CARD BILL FOR RS 3500.05 DUE FOR PAYMENT ON 27-0-2014 WAS PAID AND DEBITED TO MY A/C ON 26-08-2014. SAID AMT WAS NOT ADJUSTED BY ICICI BANK ON DUE DATE AND CHARGED ME LATE PAYMENT FEE AND INTEREST CHARGES. I MADE A COMPLAINT ON PHONE AND BY EMAIL. HOWEVER INTEREST CHARGES WAS NOT REVERSED AND IT WAS INFORMED TO ME THAT INT WILL NOT BE REVERSED AND IS TO BE PAID BY ME. THIS IS AN UNLAWFUL CHARGES DEMANDING FROM ME. PLEASE LODGE MY COMPLAINT AND ADVISE ICICI BANK TO REVERSE THESE CHARGES AND ALSO TO CANCEL MY CR CARD. A.K.KUKKILLAYA

Ishwar Hegde

Posted on Sep 24, 2014

On 5th Oct 2013, I had paid INR12360 to Credit Sudhaar team[www.creditsudhaar.com] at their Bangalore branch with Kavitha & Rajeshwari seeking their services to improve credit score as well as resolve CIBIL issues. Other than initial couple of calls to create trust and sharing the customer care or card care Email IDs of respective Banks which are available in websites, nothing else service is given and several times I followed up by calls & mails with them but no use. they never kept me in loop for any transactions with Bank but I ended up following up with Banks. hence I would like to seek my payment back from credit Sudhaar if there is no penalty can be given to them for their cheating!MY CSID with them is 10971. Need justice.

arun

Posted on Sep 24, 2014

I shoped in www. Shopcherries.com 4 rs. 3999 but its not shipped. Shipping confirmation not received yet

Pawan Sharma

Posted on Sep 22, 2014

This is regarding my SBI credit Card.I got a call from SBI ban representative name Raj Sharma mobile no.9136692092 and stating his employee id 5626331 that my card is about to expire and the points earned will also lapse,so i will be given some goodies in-exchange of those points,its just that i need to pay Rs.7750/- which will get refunded back.I agreed and made the transaction. Few days after that i again got call from SBI stating that i have been cheated and SBI didnt gave any such offer. Further to this i also blocked my card. But then I received the statement and the ban is saying that i will have to pay the amount,which is injustice as due to their lack in internet security my data's hacked got by some one else and i became the victim. The statement shows the amount was paid against KAMKASH SALE SOLUTION. please help and provide the proper solution. The Fraud has been possible as there has been leak of data from the bank itself.

Narendra Vasan

Posted on Sep 21, 2014

Hello sir, I am an SBI bank credit card holder for last 2 years. Last month I came back from USA from an official trip and while I was in India post my travel, my credit card was being misused and 3 fraudulent transactions happened on my credit card. I immediately contacted my bank and was advised to send a scan copy of the dispute form with details of the fraudulent transactions that happened on my card. I promptly sent them the details as requested and was told that this matter would be investigated. Now after 3 weeks SBI Credit card team has replied stating that the merchant bank is not able to process the credit for the above mentioned transaction.Therefore request me to approach the merchant directly to claim this credit and clear the outstanding amount and clear the outstanding amount due towards my Card Account. I would sincerely request you to suggest on how to deal with this. I also do not want my name to be uploaded to cibil which will spoil my reputation. Kindly suggest.

KISHOR MAHADEV ALVE

Posted on Sep 11, 2014

I MA HAVING ICICI BANK CR CARD BEARING NO 5239 5110 8323 2007. CR CARD BILL FOR RS. 6127 DUE FOR PAYMENT ON 23-07-2014 WAS PAID AND DEBITED TO MY A/C ON 22-07-2014. SAID AMT WAS ADJUSTED BY ICICI BANK TO SOME OTHER CR CARD AND SHOWING MY BILL AS OVERDUE CHARGED MY LATE PAYMENT FEE AND INTEREST CHARGES. ON SUBMITTING MY DOCUMENT FOR PAYMENT AS REQUIRED BY ICICI BANK, SAID AMOUNT WAS TRANSFERRED TO MY A/C. ON 04/09/2014. HOWEVER INTEREST CHARGES WAS NOT REVERSED AND IT WAS INFORMED TO ME THAT INT WILL NOT BE REVERSED AND TO BE PAID BY ME. THIS IS AN UNLAWFUL CHARGES DEMANDING FROM ME. PLEASE LODGE MY COMPLAINT AND ADVISE ICICI BANK TO REVERSE THESE CHARGES AND ALSO TO CANCEL MY CR CARD.

Diwakar rathor

Posted on Sep 10, 2014

I have made payment of Rs. 10000/- from Citi bank to Reliance. Citi bank confirm for payment but Reliance denied for receipt.

achintya kumar saha

Posted on Sep 04, 2014

On 16-07-2014 a transanction of INR7998.00 using my credit card 4629864384796001 has been made at CITRUS PAYBAZ WHICH IS A FRAUD CASE as I feel. The aforesaid transanction message was sent by AM-ICICIB at 12.35.59 on 16-07-2014 in my mobile phone. I suspect two telecallers( who were telling themselves as icici bank credit card employee): 9211597493/9582006327.In this circumstances, I have made a general diary at local police station,Lake Town,Bidhannagar police commissionarate on 30-08-2014.

Kamal Singh

Posted on Sep 03, 2014

Hi Team, I am victim of fraud company, they called me and told that Help for enhance for Credit Limit and Holidays package in any place in world upto 30% discount on behalf of that they are going to issue discount card and for that you have to pay one time charge of Rs 7990- , later on confirming with the Bank, i came to know that transaction is made of 7999/- from my hdfc credit card. I blocked my card but need help regarding to get refund and teach them lesson. So is there anyone , who can help me in getting the refund from C GROUP TECHNOLOGIES on whose names transaction was done on 3th-Sep-2014. So please help me to get refund MONEY from C GROUP TECHNOLOGIES. please contact me on 08600141664. email id - kamal.sisodiya@gmail.com Address Of C Group Tech .Company:- RZ-11, 2nd Floor, Mahendra Park, Uttam Nagar, New Delhi -110059 Phone No : +91-11-30803939 Mobile No : +91-9015821002 E-Mail Id : info@moneymagicholiday.com Website : www.moneymagicholiday.com

Anirban Chakraborty

Posted on Sep 01, 2014

On 12th Feb'14, my Citibank credit card# 4386xxxxxxxx8239 was fraudulently used to do several transactions on Airtel payments, Snapdeal.com and Ebay.com amounting to ~Rs22000. SOme of the transactions were made when I was talking to Citibank officer for blocking the card. I had registered a complaint in the Cyber crime branch of Pune police but till date there has not been much progress in this complaint and bank is charging me interest on the total amount. I also have some evidence which was shared with me by Snapdeal, which proves that I have not done those transactions but still I'm being penalised for same. Seeking your urgent help on this matter. Thanks Anirban Chakraborty

vibha rani

Posted on Aug 26, 2014

I am the credit card holder. I got a call from an unknown vendor(C GROUP TECHNOLOGY) from delhi on 6th august and they told i am calling from hdfc credit card . you are using credit card from two year ,so you got very good reward point and got offer package also . He asked my all credit card details and deducted 7990 rupees from credit card account. He Sent one mail regarding offer confirmation then i got to know that this is not HDFC credit card. The transaction happened on 6th august by the "C GROUP TECHNOLOGY" Merchant . They are doing this with many people. so could you please help me to get refund my money and take strict action against them. The Vendor head Contact Number: 09015821002 Email-id : Shivachaudhary888@yahoo.com

Gaurav Mathpal

Posted on Aug 21, 2014

This is bank's concern not mine when the payment is getting credited also it is not mentioned anywhere that I should be taking care of this time period while making the payment. Kindly assist. ICICI Bank credit card. Recah me for further inputs

PARIKSHIT DASGUPTA

Posted on Aug 17, 2014

One of the agent from standard chartered bank sold me a credit card with wrong information. I came to know about the annual charges during the verification call from their side and requested them to cancel my application. One of their executive informed me that if i dont use the card for 90 days the card will automatically get cancelled and i didnt used the card. Surprisingly today i got a statement with outstanding amount. Kindly help.

Ashwani Kumar

Posted on Jul 31, 2014

Two fraudulent transactions of Rs.41479.90 and Rs 5764.93 at Russia and UAE were conducted on 16.02.2013 using my HDFC credit card. Same was reported to the Bank and escalated at every level. Bank instead of cooperating me insisted upon paying the dues. In June they reversed 5764.93 with finance charges, but deliberately insisting me to pay Rs.41,479.90 incurred at M/s SVYAZNOY MOSCOW RUS. Bank never ever extended its cooperation to me rather they kept on sucking my money like anything. I had to lodge FIR whereas as per RBI's guideline Bank is supposed to do so. Cyber Crime Cell Lucknow over phone has confirmed happening of these transactions overseas (phishing or so). BO Kanpur says its not under their purview. BO HDFC is also repeating the same. Request you to look into this unfair practice of bank, which has caused me mental agony and loss of financial reputation and instruct Bank to reverse my money.

Amal Krishna Banerjee

Posted on Jul 31, 2014

After closing the loan A/C again they have charged. No suitable reply received.

RAHUL KUMAR

Posted on Jul 14, 2014

Dear Sir/Madam, My credit card bill has reached up to 30K , due unnecessary finance charges. Referring to above i had received call on 20th June from Mr. Harsh Chawla (+91 9953590114) HDFC Delhi , told me that your case is in civil & it would settle if i pay 4000/- & they would issue No objection certificate also , when i asked him about his email address & office address, He refused to provide the same . He confirmed that NOC would be provided to me with in 3 day after of payment , so i got convinced & paid Rs. 4000/- payment on 23rd June reference number is 8646A1. now 10 days has been passed & there is still no reply or feedback, even he is not picking my call, then i put some efforts & today Get his senior Mob. number Mr. Sanjay (09953590108), Mr. Sajnay gave me above email ID's ,& convince me your problem would be solved. This is not appreciated . they have kept us in darkness and hide information So please do the needful. So I humbly requested to you please intervene, This is clear case of keeping customer in darkness. Reference number of earlier communication is 14134803409 I was facing trouble with My credit card number 4346781014048698 due to unnecessary interest. Firstly a am briefing you, I got call in Jan' 2012 from HDFC card division, He offered me that we have an offer of 30K investment in policy in addition you can get Tax benefit because we would give you 30K advance receipt at that time i denied to take policy but after 7-8 calls he referring some emotional things & convinced me to take the policy -14933249 till Jan'2013 situation was normal as he said but after one year credit cards bills coming without policy EMI & without intimation then i call to HDFC he told me after one year that Tax benefit was only for one year & you have to pay whole amount then they hold the 30K amount from credit card & as i have thoroughly check now interest has been reach approx 30 thousand ,if the situation remain same as last year , If required I can show you basic amount i had always paid before the due date. Finally i have decided I am lodging petition in Consumer court We need your support to advise the same.

Ashwani Kumar

Posted on Jun 30, 2014

Two fraudulent transactions Rs.41,479.90 and Rs 5764.93 were conducted on my HDFC credit card at Russia and UAE respectively on 16th February 2013. On expressing my dissatisfaction and after Bank reversed amount of Rs 5764.93 in the month of June 2014. But the major chunk of money is still disputed. Bank does not seem to be cooperative in this affair. I have lodged the FIR, approached to Banking Ombudsman, but till date there is no amicable solution. Cyber Crime Cell doubts it as a case of phishing. RBI’s notification # DBOD.LEG.BC.86 /09.07.007/2001-02 dated 8th April 2002 clearly writes “in cases where neither the bank is at fault nor the customer at fault but the fault lies elsewhere in the system, then also the banks should compensate the customers (upto a limit) as part of a Board approved customer relations policy” It seems HDFC Bank is deliberately putting this fraudulent liability to me causing mental agony and financial loss. Any sort of guidance shall be highly appreciated.

Narayanadas Upadhyayula

Posted on Jun 26, 2014

I've made a purchase with HDFC credit card on March 10, 2014. The purchase appeared in their bill of March 16 and was payable by April 4. I've paid the bill in full on April 1. I’ve cancelled the purchase and obtained a 50% refund from the seller on June 11. As the original purchase was made with credit card, the amount was credited to my credit card account. As the refund of Rs 36054 was not small, I’ve requested the credit card company to credit it to my bank account. The company has been dodging with one excuse or other and not refunding it. It wants to adjust it against it future spending. Can I seek immediate refund?

PARICHAY GHOSH

Posted on Jun 25, 2014

A transaction of USD 168.69 has been made online at NETELLER on 13/05/2014 around 0.40 hrs by my ICICI Bank credit card no. 4629864532441005,which I have not done.Perhaps my card details have been hacked by someone.I have already blocked my card.But it is surprising to me that I have received call from ICICI card department around 9.15 a.m on 13/05/2014 asking me whether I have made the transaction or not instead of at the time of making the transaction by someone else,when no international transaction has been made on my card since beginning.So I strongly raise dispute against this transaction which I have already reported to the bank authority over telephone on 13/05/14 around 9.45 a.m. and vide email on 15/05/2014. A complain has already been lodged by me to the JT. COMM. of Police(crime),Kolkata also on 13/05/14.In reply to my mail the bank is saying that it was a 3D secure online transaction,so they can't do anything against it & I have to pay the said amount which I will not pay.

Siddhartha Kapil

Posted on Jun 24, 2014

I am Standard Charted Bank credit card customer and in March 2013 paid the due amount on time and to my surprise in June I got the bill which came along with late payment fees and interest added. I sent mail to customer care but did not get proper and adequate response. After numerous efforts to resolve this issue, in one call I was told that this is due to non-payment of April bill which I did not receive.He told me that, Yes, there was some technical fault due to which your bill was not generated and could not be sent.I then asked him that I have no fault here so why should I be penalized for late fees and interest, then he asked me to just pay the amount I have actually spent during this period and I did the same but that day onwards I have been receiving mails and call on my mobile for payments. I want to pursue this case in the forum as this is a harassment to me and most importantly I have also been threatened for downgrading of my CIBIL rating which is a big financial loss to me

Siddhartha Kapil

Posted on Jun 17, 2014

SUDIP CHAKRABORTY

Posted on Jun 13, 2014

Dear Sir, I do have standard chartered bank credit card ending with 6005 which is also linked with Auto Debit Facility with my Saving Bank Account with Standard Chartered Bank – 33710329794 . Based on some purchase worth total of Rs 17059 .00 has been converted into EMI as per their offer came to me over phone . On the other hand the same amount had been debited from my Account also linked with Auto Debit Facility. I have asked for refund of Rs 17059.00 back to my account which they have agree and conveyed by their customer care vide their mail dtd- June 6th,2014 ( Ref No- 06/14/005889/SP/CRD – KMM17739596V83299L0KM) that the referred amount will be refunded back to my account on or before 12th of June . But as on today they have only refunded Rs 4953.50 after adjusting my this month^s purchase of Rs 12105.50 ( Payable with this month^s bill on July 5th ,2014 statement of which had not been generated at all till now) Thus unknowingly , I was forced to pay Rs 1210

Saikat Deb

Posted on Jun 02, 2014

I would like to highlight you that on 28th Nov'13, there is a serious fraudulence took place against my standard & chartered credit card( 5546232901126143) for an amount of Rs 95228.45. Initially I thought this fraud case happened thru online but S&C confirmed this transaction happened with physical card presentation which is absolutely baseless as the card was with me all the time & is still with me & that day I was in Kolkata only. There is also no misplace happened with the said card. When I immediately registered the complaint they replied back on 4th Decemble'14 saying that they will get back to me within 45 working days which they never did actually. But when I received jan'14 statement, the said amount has been taken off from my account & I felt the case must have resolved by S&C. But surprisingly in Apr'14 statement the same has again been reflected & when enquired they said they can't do anything & i have to pay the amount. Now i am feeling helpless in this. Pl help.

Hemant Mistry

Posted on May 29, 2014

Sir,my payment was due for some months.axis bank put lein on my saving acc.credit card dept.was received payment after my acc getting deposited from my salary.the total payment was got by bank o n 15/05/2014.I do not have any payment due now.my card is blocked so pls reopen my card so I can use my card. I request u sir to do it immediately.pls

Indrajit basu

Posted on May 29, 2014

I have credit card of h d f c bank,despite of excess payment they want around 42000 more payment. Kindly help me to solve this. Entire details of my transaction I can send by mail for record.

Rahul Kumar

Posted on May 09, 2014

Dear Sir/Madam, I am facing trouble with My credit card number 4346781014048698 due to unnecessary interest. Firstly a am briefing you, I got call in Jan' 2012 from HDFC card division, He offered me that we have an offer of 30K investment in policy in addition you can get Tax benefit because we would give you 30K advance receipt at that time i denied to take policy but after 7-8 calls he referring some emotional things & convinced me to take the policy -14933249 till Jan'2013 situation was normal as he said but after one year credit cards bills coming without policy EMI & without intimation then i call to HDFC he told me after one year that Tax benefit was only for one year & you have to pay whole amount then they hold the 30K amount from credit card & as i have thoroughly check now interest has been reach approx 30 thousand ,if the situation remain same as last year , If required I can show you basic amount i had always paid before the due date. I can't afford to pay such type of interest not only me, no body would like pay this type of amount, So please do the needful. So Ihumbly requested to you please intervene, This is clear case of keeping customer in darkness & advise me for further proceeding Early reply shall be highly appreciated. Regards Rahul Kumar Mob- +91 9050573327

Probin Hazarika

Posted on May 02, 2014

Dear Sir/Madam , I am Sri Probin Kumar Hazarika,House No 89,Ajanta Path,Beltola Survey,Guwahati,Assam-781028I had a credit card of S.B.I Bank. Credit Card No. is- 4377 4862 0413 5667. This Card was against on my fixed Deposit (FD). My FD No. is-32384982593 (CIF No-8001799945-0), the FD is book on my S.B.I Bank A/C. My S.B.I bank A/C No. is 10022312295. Total FD amount was Rs.50,000/- Now my card is closed and I have made all due payment to the bank and now my card was closed and blocked and no due amount in my card towards the bank.. But the SBI CARD did not release my FD and still lean on my FD. FD issue date was 16-06-2012 and FD maturity date was 19-12-2013. Sir I am trying to break my FD since last 1 year. I am not using SBI card service last 2 years. my card all dues are clear , I need my money back , I am facing some financial problems but SBI CARD team not able to remove line on my fixed deposit . Can You Tell Me what to do now, I have sent man

sandeep chakraborty

Posted on Apr 25, 2014

I hold an Indusind Credit Card. Now the amount is due for payment however there is some problem I am not able to make the payment. I have severally requested them that I will make the payment on 29.04.2014 but they are not listening. Every 5 minutes they are calling and asking for the payment. I went to the IndusInd Bank and requested them to extend just 3 days for the payment and they agreed. However just few minutes later again I have received the call from the recovery agent of Indusind Bank and claiming amount and abusing and torturing me for not paying the same. My request was to grant me for 3 days extension time period for the payment however they are giving me pressure and abusing and torturing me over phone.

Lakhan Lal

Posted on Apr 22, 2014

Respected sir/ma'am, i was issued a HDFC bank credit card which i used for the purchase of a mobile phone two years back. Since then i have been making payments of Rs. 2000 on an average but still i am getting bill of Rs. 16000-18000 pm.

Pulak Ghosal

Posted on Apr 17, 2014

SBI Cards had received and withdrawn 3515.95 by cheque: 715556 dt. 26.09.05 but was not reflected in my statement till dec 05 on repeated writing and informing them they only reflected however kept on adding interest and late fees from oct 05 to oct 06 and is pressuring me to pay 5996 for settlement of my card i have done no payment for this request you to look into the matter.

ANKIT KAPOOR

Posted on Apr 03, 2014

I was issued a credit card from standard chartered in 2013. Initially after using my card, i didn't received any statement/ message notification from the bank about the usage. When this thing repeated several times, I called up the bank's customer care & told them about this. They reverted that my id has been updated & i will start receiving statements with immediate effect. When next time i used my card, i again didn't received any notification from the bank. Despite calling the customer care several times & writing to them on facebook, my problem has not been resolved. I made few payments assuming my purchases, but now, since last 3 months i havn't paid any amount towards the card, since i am unaware about my balance payment & usage. There is still no revert from the bank , neither they have tried to establish any contact with me.

ANNAMMA VENKATESH

Posted on Mar 23, 2014

Transaction with Tradus in July 2013. Tradus refunded money in July 2013. Both were through my ICICI Credit card. Again I got debit to my card in Sept'13 stmt of card. When checked with the merchant, they say they have refunded my money, but to contact my banker. My banker say since the damaged/faulty goods are still lying at my end, the merchant debited my card second time. The merchant still sents me reply to contact the banker for refund. I have approached the banker but no use. They say to contact the merchant for refund. Now the amt. 997/- of transaction grown to the level of 4,100/- Please advice what to do. I need justice. I have approached the ombudsmen, but they say since the goods are at my end, they cannot proceed further. They are standing in the side of the banker(ICICI). As the defaulter is the merchant in failing to collect his faulty goods from me, where I am liable to pay for it. I need to bear the courier cost also? Please please help me to get justice.

Ramesh

Posted on Mar 12, 2014

Hi, I had a call from 01143728700 saying we are from SBI card. he said this is call for SBI card verification. So he requested details like card number, date of birth. He handovered call to another person for again verification. After 2-3 times verification, he has sent for one time password and confirmed by asking same number. He provided the details about person called Bharat Sharma for any issues. Bharat Sharma is the branch manager native from Aurangabad. Then he handovered the call to fourth person. Fourth person enlisted items like bajaj grinder of Rs. 10000, 2 wrist watches of Rs. 5000, Gift voucher of Rs, 1000 and holiday tour of Rs. 30000-40000 and said that you will get Rs. 2000 cash. Now fourth person told that your Rs.15999 are deducted. So I have told him that I don't accept this. So he told me that he has deducted the amount from my account. Now he has given the number of Bharat Sharma 09015662366. Now he says that he is from GoIndiaBuy comapany from new Delhi.

Rajendra

Posted on Mar 05, 2014

There was fraud online traction was done by impact solutions/goindiabuyer today with rs 15999.telling that they were calling from sbi bank.I informed CC sbi.

NITIN

Posted on Feb 25, 2014

Subject – Complaint regarding Fraudulent VISA debit card Transactions - CANARA BANK ACCOUNT Dear sir, I wish to bring to your notice and kind attention regarding fraudulent transactions happened on 22.02.14, Saturday night around 22.30 – 22.45 hours in my savings account with CANARA BANK – IISc Branch Tata Institute, Bangalore. A/C No – 0683101026751 CARD NO - 4214580683049006 I am attaching a copy of complaint filed at bank branch for your reference. It also includes account statement with highlighted fraud transactions. Details of transaction for your immediate attention are as follows. 1. INR 5,020.17 2. INR 3,665.53 3. INR 1999.61 In fact INR 222.89 was also a fraud transaction but to my luck that money was reverted back immediately.

DHANANJOY KUMAR BERA

Posted on Feb 06, 2014

Standard Chartered Bank issued to me in 2001 a Smart Credit Card No.32405055173 and allowed some credit on it. The Credit Card Loan was fully repaid by 28/08/2005. All of a sudden in the 1st week of Dec-2013 (after over 8 years) someone from SCB phoned me and asked for payment of Rs.14,358/= remaining outstanding from me. On 17th Dec-13 when I approached State Bank of India for a Car Loan I could come to know that SCB reported on 31-10-2013 to CIBIL that there was a written off of Rs.14,358/= overdue amount on "Other" Loan A/c and SBI declined loan. When contacted SCB at 19 NS Road, Kolkata-1 they again collected from me Rs.14,358/= with assurance to provide me clearance certificate. In the meantime I found all evidences and money receipts for full settlement of the loan and provided it to SCB. But till today SCB is neither giving me any Statement of A/cs and returning me the excess amount taken nor any clearance certificate. I appeal for appropriate remedies and compensation.

Manjunatha B

Posted on Feb 06, 2014

Credit Card of Standard chartered bank (Manhattan) I have not availed the facilty of Credit card enhancment package and the same has been returned to the service provider. Inspite of several complaints to cancel the CEP package and credit card , the service provider unnecssaraly sending message with phone calls to pay over due amount calculated with exorbident interest. For your information as on date no outstanding from my side. Relevant evidences are readily available with me. Request your interventin in this matter and help resolve this issue.

VIJAY JAIN

Posted on Jan 20, 2014

I am being unjustly harassed by Standard Chartered Bank. Though I have paid up all amounts due they are charging late fee over and over again without applying their mind even after asking to cancel my credit card.

M.N.Subba Rao

Posted on Dec 07, 2013

I am being unjustly harassed by Standard Chartered Bank. Though I have paid up all amounts due they are charging late fee over and over again without applying their mind.

SHYAMAL DAS

Posted on Dec 05, 2013

Respected President, I had been using credit card of AXIS Bank( N0. 4718 6300 0343 2951) since more than 5 years. In the month of September 2013,I reported the concerned persons, Customer Care for discontinue my card before negotiations and settlement. They blocked my card over phone without final settlement. In spite of that I pay the minimum due amount by cheque( Rs. 1000/-)dt 14th September on the basis of total outstanding(Rs. 19,909.87). Unfortunately the cheque had been dishonoured on the basis of UNKNOWN REASON from their end and fortunately honoured again within few days as per my updated passbook. In this period they charged irrelevant charges. I mailed several times at Customer care to get the proper reasons but they did not entertain. I did not pay any amount against my card and now the concerned persons,collection center Bank demanding Rs. 23,912.87 as total outstanding and minimum due amount Rs 6,183/-. Please look after the matter & oblige. Regards,

RAVINDRA Y.KADAM

Posted on Nov 26, 2013

I have SBI credit card since last one and a half year. At the time of issuing the same I was told that this is free and with this you can save surcharge on petrol on any petrol pump. I am not using any credit card but just for benifit of surcharge on petrol I took card. After 2-3 months I enquire about this on petrol pump and they said there is no such discount on SBI card. Since then I am trying to contact the SBI credit card department for guidence to cancel the card but when I call customer care no, there are many input options but no input option for cancellation of card. Mean while I was able to contact customer care supervisor by dialling any random no.but after telling about cancelation of card they divert the call to other no, where no attendant is present. I got many calls about new SBI card also. If I ask about assistance for card cancellation they cut the conversation.This process is on since last one and a half year. I have not used this card till today but I am getting bill of the same and the amount is about Rs.2000/-. I want assistance for cancellation of the credit card without paying the fees as I have not used this card.

Ashwini Kumar

Posted on Nov 26, 2013

I had been using credit card of HDFC since October 2012. In the month of February 2013, two overseas fraudulent transactions of INR 46500~ and INR 6000~ were made using my credit card. I immediately reported the same to the Bank and requested them to hold the payment and resolve the issue. The Bank always tried to put on the liabilities to me every time. After a lot of efforts, HDFC reversed INR 6000, but regretted to reverse the huge amount. Bank is always deducting minimum dues from my account automatically. I approached all corners, but still my case is to be resolved. Bank is not at all providing me details related to fraudulent transaction and had always refused my requests. They are always coming up with their formatted reply. Under the circumstances, I find myself only a sufferer. I see a ray of hope with you and would really appreciate if you may help me get my money back from HDFC. I would also request for the procedure to teach HDFC some lesson. Regards

surendra kumar

Posted on Nov 23, 2013

Sir, I pay my cc bill on time but standard chartered bank demand more 1089 rupee as late fee. My due date was 26.09.2013 and I pay bill on 25.09.2013.

Ayan Bhattacharya

Posted on Nov 19, 2013

On 13/11/2013 at 1351 hrs I received an mail from ICICI Bank regarding an transaction of Rs. 4940 on my ICICI Bank credit card No. 4477463133787008. Seeing that mail I immediately called on ICICI BANK customer care no.01133667777 regarding that. Between the call when I was asking them to block the card and the transaction I received two more mail regarding two transaction of amounting to Rs.10182 & Rs.18600. The total fraud transaction was of Rs.33722. I complained them for the same also. Then the customer service executive advised me to complain the same with the local police. The same was done by me and confirmation mail with all the attachments was send to the customer service of ICICI Bank. On 15th Nov 2013 I received a mail communication from ICICI Bank that the transaction was made by my mistake only and I have to pay the amount. But why will I pay the amount when the transaction was not made by me and I have not shared the secret numbers to any one. Please help me.

Lalit Tuteja

Posted on Nov 18, 2013

Dear Sir, This is with reference that i had Purchase one samsung Galaxy S4 Dated 11th sept 2013 from IT Logistics sector -17 Main Road Gurgaon @37635. The merchant had given me the condition that if i purchase from citi bank credit card it will be on 6 months EMI and 15 % cashback on the total amount which will be credited in your account every month. Now the amount is not converted into EMI or I had not recieved any cash back. Mr. Aditya( IT logistics owner) if making me fool that EMI will be converted and you will get the cashback. But still there is no result. Inspite of that bank is applying interest charges. I am paying the minimum amount every month. Kindly look into this matter. Looking forward for your reply. Regards, Lalit

Lateesh Kiran Kornu

Posted on Nov 07, 2013

I have asked for a Balance transfer of 14000 Rs which is my limit. Customer care has taken all the information required and after 2 days they have called me and sais that due to technical problem they are not able to proces my balance transfer. Then i have made my arrangement for it. But my account was credited with 29835 on 03/07/2013 with out my notice. This amount is more than my credit limit also due to which they have charged over limit fee aswell. From then i started calling Customer care department almost more than 8 time regarding this. But they could not provide the resolution for it. I did send SMS to 9212500888 three times from my registered mobile number. for the fist time they have contacted me and said they are going to make the reversal of everything, which is not done. Just because of this i stopped paying my SBI card bill amount from 2 months. I keep getting calls every day for this but no resolution is made till. Hope my problem will be addressed by you. My card number is : 5264685449050705

K.Arul selvam

Posted on Nov 06, 2013

Sir, when i am in bangalore i got a cedit card, for my ICICI Credit card the bank offered PAY ASSIST SCHEME FOR repaying the amount in EMI, They also gave offer letter i am also paid 5 months due one fine day they said it is not your account also listed my name in CIBIL,i sent the complaint letter to the redressal officer hydrabad, till now i did't receive any reply but they listed my name in cibl even i am a regular re-payee of my personal loan and two Wheeler loan in the same bank, i need you help to resolve of file the complaint.plz. guide me thank u.

Debajyoti Boro

Posted on Oct 25, 2013

Applied for credit card offered by Standard Chartered Bank themselves saying no processing fees will be charged. Rejected the same for wrong name spelling and low credit limit. But still receiving the satements for payment FOR SOMETHING NEVER ACCEPTED and my name CIBIL score went bad. Please help.

anil mohan

Posted on Oct 23, 2013

Fraud net banking from my Credit Card -5176-5210-0784-1192 on date 15th and 16th Oct 2013 I am writing my complain to you after trying with HDFC investigation because the HDFC Bank customer care/ Head customer service miss guided me that they are investigating my case and till the date nothing came out from bank’s investigation. It Seems Bank’s employee were involved in the Fraud Credit card transactions. My Credit card account was used on-line purchasing by someone on date 15th Oct ( Late night- 9:00 PM ) till 16th Oct 2013 ( Early Morning-9:30 am ) as mention below transactions made on my credit card. Transaction Date Transaction Amount (Rs.) Merchant Name Authorisation Code 15-Oct-13 4,592.15 ADODIS TECHNOLOGIES 49146 15-Oct-13 4,048.47 ONLINE SALE 58457 15-Oct-13 1,000.00 RECHARGEITNOW COM 63848 15-Oct-13 1,000.00 PayU 66383 15-Oct-13 1,300.00 RECHARGEITNOW COM 71862 15-Oct-13 1,300.00 RECHARGEITNOW COM 76355 16-Oct-13 2,355.07 B2B_ccavenues_com 25669 16-Oct-13 27,945.84 INDIALINKS WEB HOSTI 30553 16-Oct-13 5,023.50 ONLINE SALE 28746 16-Oct-13 5,345.44 ONLINE SALE 42595 16-Oct-13 6,092.71 ONLINE SALE 55709 16-Oct-13 2,885.08 ONLINE SALE 34196 Next Day Morning I had given written complained at 10:30 am on 16th Oct 2013 but HDFC Bank not taking any corrective and preventing action till the date and forcing me to pay all amount including fee + Interest + other charges. Earlier HDFC Bank not inform me for FIR against Fraud on my Credit Card. I need action on defaulter or HDFC Bank because they are harassing me mentally for payment by phone calls to me without given me satisfactory answer/ Investigation Regards Anil mohan(anil_mohan@cargill.com).. Mobile+91-9810441186 Credit Card number= 5176521007841192 Pole No-80 ,Near Main Bus Stand VPO-Chhawla New Delhi-110071

Prajakta Sawant

Posted on Oct 23, 2013

I have applied to upgrade for my Titanium credit card I got new credit card on 29 September 2013 but still have not received PIN for same when I tried calling customer care and strange to know that AXIS BANK don t even bother to call and inform what is status of it Then they dispatch new PIN which was not working I am following up with then from 20 days for my card being activated and putting them mail daily but very casual approach from them They trouble customer during festival seasons when people need cards to shop Please help me with same

M J R A N Vishwanatha Rao

Posted on Oct 09, 2013

I am holder of SBI CREDIT CARD NO 5264685319456230. Two amounts of Rs.16,707.05 and Rs.90.98 were shown in my credit card on 6.4.13, which were not performed by me. I complained over help line number and by email on receiving SMS alerts. They issued a fresh card. I sent physical copy of the dispute form twice by post along with copy of my passport to SBI Card, Gurgaon, faxed it and also e-mailed soft copy. They have been charging finance charges, late payment charges, etc. They have been demanding payment over phone and by visiting my residence. They even blocked my card. They gave a temporary credit of the disputed transactions amounts to my card account on 2.9.13. They have not reversed the charges. They say still the investigation is going on even after half an year. I pray THE FORUM to order SBICard to recredit the disputed amounts,charges, pay costs and damages and to reveal how the transactions took place. Latest ref. no of my complaint with SBICARD is CaseID 006-844-919.

Jaydeep Ghosh

Posted on Sep 13, 2013

I have a cobranded credit card from SBI known as the TATA CREDIT CARD. My card no is 5242479294122273. I had made a full payment due on my credit card for an amount of INR 12,189/-. The payment was made in two parts I-e 625/- and 11,564 but on the same day i.e- 28th August. My due date on the card was 30th August. As per NEFT rules the payment get clears in the beneficiaries account within 48 hours, however the payment of 625/- is cleared on 30th but the remaining balance of 11,564 reflects on 3rd Sep. Both these payments were transferred from my HDFC Bank account. Even tough there is a fault of the credit card company, still they have levied me a financial charge of INR 3000/-. I had called up their customer service to clear the issue and I spoke to some person called Akhil, but due to my surprise he refused to further communicate this regards and said no reversal is possible on the card. Request to sort this issue and help in reversing off my financial charges with no fault of mine.

Mayur Vora

Posted on Sep 12, 2013

Despite repeated emails to the AXIS Bank they have charged me additional 1700 Rs/- and deducted from my Axis Bank account. I need a solution and the refund on my money.

Umesh

Posted on Sep 03, 2013

In Oct09,I settled my card due to threatening calls from HDFC callcentre.They threatened they have taken arrest warrant against me.I talked to customercare & they agreed to settle my cards.I paid 18,500 on 30/10/09 as peragreement butI haven't received any settlement letter.Rest amt was taken from my account without any prior notice. Now after 4 years I am geting threatening calls from HDFC customercare.They are caling not me itself but also my entire relatives in Delhi and in Kerala.They are asking me to pay 75,000.On the basis of complaint forwarded to HDFC,Senior Vice President of the bank mailed me that my outstanding dues is Rs25,648& they gave me a settlement proposal for Rs2,000 through email on 30/7/13.On the basis of mail I paid amt ofRs2200(200Inclusive of Bank charges)on 31/07/13.I asked bank to issue me settlement NOC as per the bank conditions.Now I have got a mail from bank that I have to pay again 17,800 on or before 30.08.13 or i have Rs46,511.This is annoying.Pls help.

Sunil Sampatraj Parakh

Posted on Aug 29, 2013

During my visit to China in the month of October,2012,I was forced to sign on two charge slip of Rs.86000/- each one of ICIC-Visa Card and other one of HDFC-MAster card. I immedaitely filed an FIR in chinese police station and recited the entire incident to both the banks. On my return I had submitted all the documents to both the parties. HDFC bank after going thru it has reversed our debit but ICICI bank has refused to do so and are harassing on daily basis for recovering this amt. I fail to understand if one bank has full investigated and give the credit, how can the other bank refuse thesame. Please assist on this.

Vipul Tibrewala

Posted on Aug 28, 2013

"This is regarding our Barclays Bank credit card, they have asked me to mail it to you. I had got a call regarding the payment towards the credit card no 4339501778220609, Vipul Tibrewala. which was blocked by me . As on 9/8/2011 at 3.00Am in the morning I get a call from your credit card bank asking whether my credit card is with me and whether i was trying to use it. He said someone is trying to use the card and they are finding something wrong, as he was trying it several times. As suggested by the officer I asked him to block the card and issue a new one. Next when I called the bank at 9.00 Am they said there were 3 transactions made by someone in Lucknow payment made to MTNL-2200/- Idea cellular 5000/- Dish net wireless 999/- Rupees . When i argued with them, they asked me to send a letter, which was acknowledged by the bank letter on 20/9/2011. From that day I had been telling the bank , where I had a credit of 1500/-Rs and blocking the card immediately when recommended by bank

Kirti Shrama

Posted on Aug 26, 2013

My credit card provider is claiming wrong amount and abusing and torturing me for not paying the same.I have already send them the emial stating the reasons of non payment.

RITESH KUMAR PATRO

Posted on Aug 26, 2013

Dear Sir One fraud purchase is made on icici bank credit card no.4477474549868001.on 01/04/2013,please make enquiry.

Sourav Choudhury

Posted on Aug 22, 2013

This is w.r.t compliant number 201308122834. I have received the credit card statement today i.e.; 21-08-2013. My Primary card no is 4622 7153 5115 0878. A false account is reflecting on my statement. The Account no is - 4940 7680 2679 1506. This account had been created against a Balance Transfer of 16,000/-, which I had never asked for. On 1st of July, when I had received a transaction alert, I immediately called customer care and reported the incidence. On 2nd July, when I received an alert that the DD had been dispatched , I called up again and had asked to cancel the DD & had also blocked the Card to be on the safer side for avoiding any further misutilisation. I had never asked for any balance transfer. When i contacted call centre, they said its a technical error and as the DD had been dispatched, they instructed me not to accept the DD. Accordingly I returned the DD and did not accept it. I had been following up for this for more than a month now. And these guys have now charged me interest too for a transaction which I had never done. Kindly cancel the Account and clear the outstanding. Prior to this I had registered other complains too regarding the same issue, but, I haven't received any resolution. 201307132872 - 22nd July 201307272517251787 - 27th July How can a multi national company be so careless and pathetic towards customer service ??? I reported the incidence on 1st of July. Today its 22nd August. Its 50 + Days without any resolution. I dont want my CIBIL to get affected. Please Help.

bhoomi trivedi

Posted on Aug 19, 2013

This is Bhoomi Trivedi from Parker Hannifin. I have credit card of Axis bank since last two years. The problem is there is no outstanding and no other reason, but still my card is blocked. I called customer care number 6-7 times since last one month.. Every time they say that we are sorry and you card will start in 24 hours or one working day but its still blocked, I am just tierd of calling and chasing again and again.some of persons to whom i spoke on customer care are sijina,kartik,manisha,sandhya,mahalaxmi. My last complaint id is 70164638 I have mailed to Mr.Irappa from axis bank who works in thane branch,but still nothing is happening I sincerely request you to look into this matter and do the needful My card detais are given below: Card no:4718 6003 0100 9116 Name:TRIVEDI BHOOMI

ratish chandra chaudhary

Posted on Aug 05, 2013

sir in my sbi credit card fradulent transaction had happend in euro. asking for transaction details like where transaction had happened etc they are not providing, just demanding for payment. they have sent legal ntice also. nead help. they keep adding inerest and other charges now demand is Rs.38,000/

Pranav Parashar

Posted on Aug 05, 2013

I am not a credit card primary holder and i don,t have add on Card Holder from Bank.But Bank submit the defaulter my Name in CIBIL record.it is right or Not & how can i rectify this record.

KSHIRSAGAR SAMBHAJI

Posted on Jul 29, 2013

Hi, Sir/Madam I have orderred a samsung galaxy S7562 through Snapdeal on Sun 23 June, 2013 , i received Mobile on 27 June 2013, but his payment not deducted from my account till date, but I have received calls fm SBI credit card office that your payment due. I have opted for auto payment on my any purchase from credit card at the time of applying of credit card. Sir I have requested that due payment may be deducted from my account due to unnecessary interest charging to me in future, regards.

Hemanga Das

Posted on Jul 27, 2013

Dear Sir, Still no any refund Rs 7041 from Tradus.com ,Delhi .I have told company to refund my HDFC Bank credit card before 30 july 2013 after that interrest will be charge by bank.But Tradus said within 2 days we will refund it.But now 3 days cross.NO refund by tradus seller.I give you tradus seller address Ekam enterprises H-22 Main Market (Back Lane ) Rajouri Garden,New Delhi-110027 Mobile no-09582755325 So please slove the matter as posible.I am so helpless Regards, Hemanga Das Mobile no-9085296026

Febin Robert

Posted on Jul 09, 2013

My name is Febin Robert and today at around 11:25am I received a call from a person on my mobile no asking if I am interested in getting a ICICI credit card. And then he himself told me about my personal details like Name, Designation, company I work for, date of birth, my pan card number, my email id etc. So all my personal details were known by them even though I have not provided them. The person even told me about where I had last applied for a credit card. In such case it is easy for any person to misuse my personal information to any extent. Can you advice how can I take this forward.

Siddhartha Kapil

Posted on Jun 19, 2013

Dear Customer Care, This is a gentle reminder to the Standard Chartered Bank Customer Care that according to the mail respect to the reference No Ref : 03/13/061671/SP/CRD I have paid all the outstanding amount on my credit card no ending with 3986. Also refer the mail from Mr. Prakash from the customer care department attached with this mail in which he has accepted that payment has been made and there will be no further interest charges and late payment fees for the same outstanding and after that I had not received any statement from the Standard Chartered Bank credit card.Last month only I got the statement in which Bank is asking interest and late payment fees on the some amount which does not reflect any details because I haven't used the card after that incident. If there is any billing amount after that reversal then please let me know and I know there is none. Please let know why I am getting these false statement while I have already reported the issue 3 months back.

Ravinder kumar

Posted on May 22, 2013

I Just wanted to highlight one of the recent fraud attempt incident which has just happened to me. My name is Ravinder kumar and I am using the Credit card and debit cards of ICICI Bank. Few minutes back at 6:25 pm today, i got a call from a gentleman named Raju Patel from the number +911142584800,600,500 who has claimed his assosiation with the company called GoIndiaBuyer.com. I am surprised that gentleman has all the details of my Credit Card except my CVV number. He tried to conveince me to confirm the verification details of my Credit card before dispatching the free gift which has been given on my Credit card due to some good usage history. As per him, the gift prize comprises of Lemon Tablet, 2 wrist watch of Ajanta, Rs.8K vouchers and some 3 days holiday package. He has confirmed my card number and other details in the verification process along with all the other details of card valid from and expiry dates and my DOB as well

Mehaboob B Walikar

Posted on May 18, 2013

To, The Deputy General Manager, State Bank Of Mysore. Sub: Appeal for recredit of amount Rs: 20500/- for the SB A/C No: 64039255982. Ref: Your letter ref no: Estt/HZ/AGM-V/RTI/000362. Dated 29/04/2013. Dear sir , According to the above mentioned subject and reference no, i Mr Mehboob B walikar nekrtc Talikoti Depot 586 214,with SB A/C No: 64039255982 do here by requesting you to kindly look in to the matter, the summary of which is given below, on date 21/03/2011 i had used my debit card in Syndicate Bank talikoti Branch an amount of 20500/- , but infact i did not receive the amount , hence i wrote an application to SBM Talikoti in this regard, for which My account has been once again recredited with the same amount on 29/04/2011. But again on 16/09/2011the same amount was reveresed on 16/09/2011 with prior intimation to me.hence i applied under RTI for which i received the above said letter ref. And they requested me to plead within 30 days. Hence this.

Sayed Sadiq Ali

Posted on May 16, 2013

Dear All, Just wanted to highlight one of the recent fraud attempt incident which has just happened to me. My name is Sayed Sadiq Ali and I am using the Credit card and debit cards of ICICI Bank. Few minutes back at 5:34 pm today, i got a call from a gentleman named Aslam Sher Khan from the number +911142584800, who has claimed his assosiation with the company called GoIndiaBuyer.com. I am surprised that gentleman has all the details of my Credit Card except my CVV number. He tried to conveince me to confirm the verification details of my Credit card before dispatching the free gift which has been given on my Credit card due to some good usage history. As per him, the gift prize comprises of Lemon Tablet, 2 wrist watch of Ajanta, Rs.8K vouchers and some 3 days holiday package. He has confirmed my card number and other details in the verification process along with all the other details of card valid from and expiry dates and my DOB as well. Since, i got the doubt in the starting of the call itself due to the verification info he was looking for and the gifts they are giving me without any activity. While talking to him i realised the some fraud attemp and refused to give him the CVV number and check the details of the company and other stuff. Immediately during the call, i have checked the Go India buyer website and found exactly the same offer available on their website which was priced at Rs.12,999 for the same offer. After seeing the same i have asked Mr. Aslam to share the truth story and warned him not to try such frauds with anyone, i was amazed when he immediately started laughing and then disconnected the call. I really some major question now: How come people can attempt to use such cheap techniques to upsell there products? if i have not checked the website and if such repetative doubts doesn't come to my mind, i would have been cheated already. My Biggest worry is now for my ICICI Bank account as well, as how such details are out from their system where such telecallers and such promotional companies have all the details of my Credit card. Pls consider it as a written complaint against both the parties: goindiabuyer.com and ICICI Bank both. Requesting the concern teams, to pls take the corrective actions to avoid such fraud attempts and i am sure, many people must be facing it on a day to day basis. Thanks a lot. Regards, Sayed Sadiq Ali +919828096655

Deepak Kumar

Posted on Apr 14, 2013

Hi, I bought a Laptop on 16th March 2013 from Advance Info Distributors Ltd. Pitampura, New Delhi. Phone: 01142455000. Bought in the name of Jaspal Hans C/o Deepak Kumar with bill no. PITM/12-13/04175. I bought this laptop on Interest free 12 EMIS thru HDFC Credit card. Paid surcharge and processing fee as well. Required details are below Laptop Model: 15R5521 Laptop cost: Rs. 41000 Surcharge : Rs. 820 Processing Fees: 1099 But to my worst surprise, in the Credit Cared statement I've been charged with 4 EMIS together. On being enquired from the bank to know the reason. Got to know that the vendor had a clause that in the first month 4 EMIs would be charged together. Vendor is not responding. It was the time of mental tension for me. As I maintained only much balance to make the expected credit card monthly payment. I also received sms from bank to convert the payment of Rs. 41820 in 12 months EMIs. Right now I’m in complete state of mental grief. Pls help me out.

Sachin Sadagopan

Posted on Apr 07, 2013

Hi, I hold a Standard Chartered Credit Card. Last year sometime during Oct they charged me for a Enhancement pack. I wrote and email to them upon seeing the charges in the statement, requesting them to cancel the same and remove the charges. after multiple back and forth mails they confirmed that the charges were removed some time early this year. But now i am seeing the same again in this months statement and I am not receiving any response upon writing to them. Please direct me the best way to get this sorted. I will send you the email transcripts if required for you perusal. Seeking your guidance. Sincerely, Sachin

SANTANU BANERJEE

Posted on Mar 19, 2013

RECOVERY AGENTS OF ICICI BANK CREDIT CARD (MR. SOMNATH, PH-9831388217/(033)64992736)HAS THREATEND ME DIRECTLY. HE IS TRYING TO FORCE ME FOR PAYING A LUMSUM MONEY EVERY MONTH AS HE MAY HAVE A TARGET. HE HAS USED SLANG LANGUAGE & CAME TO MY HOUSE IN DRUNK CONDITION. HE IS ALSO DISTURBING ME REGULARLY VIA PHONE & THREATENING EVERYDAY. CURRENTLY I CAN'T PAY FOR THE CREDIT CARD AS I HAVE JUST MADE SETTLEMENT OF ICICI PL IN LAST MONTH IN A DIFFICULT SITUATION. SO, PLEASE HELP ME & GUIDE WHAT TO DO IN THIS SITUATION.

SUDHIR SHARMA

Posted on Mar 06, 2013

I have SBI Credit Card & Numbers is 4377 4869 9503 3733. According SBI OCTOBER Month statement they are claiming 1 Transaction of 9999 Amount mentioned but i Didnot use my credit card in August month for that amount . SBI provide me Vendor slip of Drive INDIA Enterprises solutions Gurgaon Amount 9999. whatever sign is there is not my authorize sign. According Sbi it's valid transaction Now i paid that amount & close the card so i want back that dispute amount as well as other charge applied due to that dispte amount.

Jones George

Posted on Feb 25, 2013

I have been using ICICI Bank CC from last 7 years and was a regular user of the Credit card. Till 2 years ago I was regularly using the CC, but due to Financial troubles I stoped using the CC, but still managed to make the minimum or many time more than minimum payment on regular basis as as when the bill gets generated. But on March 2012, I lost my Job and I have to stop paying the CC bills as it was the question of my survival. Now I have never said that I will not clear my dues, but the ICICI bank's collection agencies are harrassing me everynow and then. My father is a heart patient, he underwent Angio-plasty in Jan 2013, and his condition is week and doctors have instruction not to expose him to such harresment or stress given my the collections agents. I have been in constant touch with the bank rep. on my condition, but they are just not bothered and continue to give me mental stress to me and my family.

HITESH JAVIA

Posted on Feb 02, 2013

Dear Sir/Madam, I am having icici bank credit card since last 7 years. My Card No is 5239 5110 2940 1013. On dated 28-01-2013 i have applied for cash in facility on my credit card though your phone banking officer Miss/Mrs. Samtha. SR 255768339. She told me that your Loan amount will be of Rs. 52000 and ROI will be 10% p.a. at reducing rate of interest. and also told me that tenor will be for 12 months only. She also told me that the amount will be credited in 4 working days in your saving bank account. I accept all the above mentioned conditions told my your phone banking officer SAMTHA. But after 2 working days i received SMS on my mobile that the amount of Rs. 52000 for 3 months for ROI of 18% been approved. As soon as i call to you phone banking officerMR. SURYA. Surya told me that it was a wrong message by technical reasong sent by us. I request him to send me a new message from you. He told me that ok we will send it by tomorrow. But on next day i wait for message. After waiting for night i called again to yout phone banking officer MR. YOGESH. He told me that the above incident happen due to technical reason. He also promise me that your problem woul resove within 12 Hours. I wait for 24 Hours. But my proble was not resolve. On dated 31/01/2012 i talked to the phone banking supervisor Mrs/Miss Latha & Jalja. They promise me to solve my proble within 24 hours. They also promse that i will call you within 24 Hours. Till today there is no any updation from any of above mentione all the Phone banking officers as well their supervisors also. Today @ 4 p.m. i call icici bank phone banking for asking the status of the complaint. I talked to Mr. Rajesh. He told me that today JALAJA is on leave so i transfer the call to another supervisor LAXMI. LAXMI told me that we will call you. I insist to talk to JALAJA because she is already aware of my case. First she told me that she is on leave. After 5 minute she told me that hold the phone i am transfering the phone to JALAJA.:). I asked that she on leave today? Laxmi reply that no she is available. After holding me for 20 minute Laxmi reply that JALAJA denied to talk with me.

Akash Mittal

Posted on Nov 28, 2012

I had ordered redemption of Standard Chartered Credit Card rewards through order no PB121107-319822 - lifestyle gift vouchers. The same were shipped by Bluedart, waybill no 13717766086 and received by my landlord, Mr Sharma. The courier guy while delivering the goods to Mr Sharma wrote my relationship with him as my father!!! In India - a Mittal is born to Sharma!! Such is the intelligence of your courier guy. Now my question is why should I lose out on benefits entitled to me. Why did your shipping agency deliver it to someone without even checking credentials? And if by mistake they handed over to someone not entitled to use them, why can't you take it from him? Did the courier guy not even have a single rs in his phone to give me a call and check for the delivery?? SO, tell me who should I pursue now? Your customer care says that I should talk to Stan Chartered. Standard Chartered says talk to bluedart?

Sanjeev Parashar

Posted on Oct 27, 2012

The Standard Chartered Bank has settled my all credit cards accounts of Rupees around 70 Thousand in the month of December 2007 in Rs. 44000/-. I have paid the entire settled amount to the bank (receipts provided by the bank). I have paid the settled amount in the installments later on somehow after around 8 months bank has confirmed that the settled amount should be paid in one installment but that was not mentioned in the settlement letter and even bank has not informed me this after sending the settlement letter also not in between the period of 8 months. This was told after 8~9 months when i have paid almost maximum amount, after confirmation by the bank I have paid the entire balance amount thru cheque and bank has given me full & final payment receipt. After paying the entire amount bank has started putting pressure to resettled the accounts, but I was not in the condition of repayment since I have already paid the entire settled amount, they have not considered my payments and forced to settle again, which I have requested many time to the bank that it is not my fault, it is because of communication gap from bank side also I have no intention to default in the payment of bank, If it was told me in between the period I will definitely arrange and paid the entire amount but they have refused all my requests, later on they have started putting pressure on my family and many time they have misbehave and used unjustified language with my wife and parents, I was so frustrated then I have file a complaint in the SSP Office, Haridwar and send the notice to the bank thru my advocate then after a long time they have stopped calling. Now they have updated the unpaid amount in CBILL by Rs. more than 4 lac which I am not able to pay. Also I am not able to apply any type of loan from bank. Please help me since I have small kids and there are many requirements which as a chief of family I have to fulfilled.

Bipin k shah

Posted on Sep 22, 2012

r/sir with ref to above subject i u/s credit card holder since last 15 years also i have made reguler payment before every month but i am sorry to say last six months your service is poor following complaint given below 1.customer care execuitive not answer poperly. i have ask for customer care incharge contact no but no answer 2.I have charges for- ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same 1 last year I pay for same but current year ihave not apply for this card but without any committement a courier recd in the absence of my self same day ihave return to your BANGLORE OFFICE cb tele seals core bg-560095BY POST Ihave given mail to "Card.Services" <Card.Services@in.standardcharted.com>, also talk to following cut.care.excet. namely supriya/kariseema/mery/amurta/wasim/shyam/salma/aditi from 14.12.2011 but every time they have given reversalrs 4000/- req.no 753056/753102 dated 2.3.2012 req no 980656/dtd 15.12.2012 my complaint is that why i pay for same eveh i have not use your card/voucher any doubt pl verify that i have used or not lastly i have talk with rakesh/richa/ahahat but no result but i have payment done thro check on dtd 03.04.2012 deduct interst of this card and installment rs 4548/- instead of 5419/- i will not pay any interst .installment of ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same card no 4940-7680-2360-7721 once you are req to to cancel same so next stament it is not charged pl reply me 09426304949 B K SHAH r/sir with ref to above subject i u/s credit card holder since last 15 years also i have made reguler payment before every month but i am sorry to say last six months your service is poor following complaint given below 1.customer care execuitive not answer poperly. i have asked for customer care manager/incharge contact no but not given 3.I have charges for- ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same 1 last year I pay for same but current year ihave not apply for this card but without any committement a courier recd in the absence of my self same day i have return to your BANGLORE OFFICE cb tele seals core bg-560095BY POST Ihave given mail to "Card.Services" <Card.Services@in.standardcharted.com>, also talk to following cut.care.excet. namely supriya/kariseema/mery/amurta/wasim/shyam/salma/aditi from 14.12.2011 but every time they have given reversalrs 4000/- req.no 753056/753102 dated 2.3.2012 req no 980656/dtd 15.12.2012 my complaint is that why i pay for same eveh i have not use your card/voucher any doubt pl verify that i have used or not lastly i have talk with rakesh/richa/ahahat but no result but i have payment done thro check on dtd 03.04.2012 deduct interst of this card and installment rs 4548/- instead of 5419/- i will not pay any interst .installment of ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same card no 4940-7680-2360-7721 once you are req to to cancel same so next stament it is not charged pl reply me 09426304949 B K SHAH I AM SORRY YO SAY I AM SENDING KIT SAME DAY BY SIMPLE POST EVEN THE I AM NOT USING ANY OF THE CARD OR FACILITY YOU CHECK IT WITHOUT MY CONFIRMATION WHY SHOULD SENT ME Card enhancement pack KIT WHY SHOULD I PAY FOR I AM NOT PAY FOR THIS IF ANY CHARGES SHOWN IN MY STATEMENT I WILL GO TO PG CELL NEWDELHI B K SHAH 09426304949 ahmedabad -- *Confidentiality Notice* : This email is intended only for the addressee named above. The information contained in this email and any attachments are confidential and may be subject to copyright or other intellectual property protection. If you are not the intended recipient, you are not authorized to use or disclose this information, and we request that you notify us by reply mail or telephone and delete the original message from your mail system. Any unauthorized review, use, print, retain, copy, disclosure or distribution is strictly prohibited and may be unlawful. Regards, BIPIN K SHAH. આપણે યાદ રાખવું જોઈએ કે આપણામાં રહેલી શક્તિઓ નહીં પણ આપણું વલણ જ આપણી જીવન જીવવાની રીત નક્કી કરતું હોય છે. P Please consider the environment before printing this mail. r/sir with ref to above subject i u/s credit card holder since last 15 years also i have made reguler payment before every month but i am sorry to say last six months your service is poor following complaint given below 1.customer care execuitive not answer poperly. i have ask for customer care incharge contact no but no answer 2.I have charges for- ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same 1 last year I pay for same but current year ihave not apply for this card but without any committement a courier recd in the absence of my self same day ihave return to your BANGLORE OFFICE cb tele seals core bg-560095BY POST Ihave given mail to "Card.Services" <Card.Services@in.standardcharted.com>, also talk to following cut.care.excet. namely supriya/kariseema/mery/amurta/wasim/shyam/salma/aditi from 14.12.2011 but every time they have given reversalrs 4000/- req.no 753056/753102 dated 2.3.2012 req no 980656/dtd 15.12.2012 my complaint is that why i pay for same eveh i have not use your card/voucher any doubt pl verify that i have used or not lastly i have talk with rakesh/richa/ahahat but no result but i have payment done thro check on dtd 03.04.2012 deduct interst of this card and installment rs 4548/- instead of 5419/- i will not pay any interst .installment of ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same card no 4940-7680-2360-7721 once you are req to to cancel same so next stament it is not charged pl reply me 09426304949 B K SHAH

Santosh Sethia

Posted on Jul 19, 2012

Standard Chartred Credit Card which I was using for a year was given to me by saying its a free card with no fees for 1year and after which if I am satisfied with the card I would b given a call before 1 month of expiry weather to continue or no. And if I am not interested they will close my card. Firstly I have not been reeiving the statements from the time I have applied and upon calling they took my new id but unfortunately didnot receive even then. Earlier in July I had made extra payment of Rs.459/- as I did not know my payment amount.From August to December I still did not receive any statement. I repeateadly called the customer care people but they were so rude and so uneducted that they used to only give me some reason.In December 2011, I finally got frustreated and made the payment as told to me on the call. They had told me the purchase and I saw 4 consecutive Late payment charges applied to my card (August,September, October and November). This is a shock to me. I told the customer care this is not happening as I had informed them about my problem and also the issues I was facing. After that one customer care executive was kind enough on the phone to tell me they will revert the late payment charges but since the due date is already done they cannot revert. To do this, I first have to make the full payment and then in my next bill they would revert the fees. With the words I did do a payment of Rs.1410/- in december. Since I was sure they would have reverted back as told by the customer care I swiped my card for Rs.698/-. In Jan I again do not receive the statement and call them and intrestingly they have neither reverted my money back instead have charged me an annual fees of 750/- without my knowledge or consent. This is just RIDICULOUS. This is the biggest shock I could get. There after I called once to the customer care and told will neither pay the annual fees and would want my reversal money which was told to me. After all this months of story in mean while in March and April I was away from India. My husband tried to follow up with them but they responded that only the card holder would be given information. He also asked if I send a mail will that help and they said no it would not as we have to have details from the card holder. Since I was away I would definitely not have any means to call. Later the collection department guys started calling and troubling my husband. Finally my husband told I would be back on this date please call later. Deva from the collection guy called and I explained him the situation. He told he cannot help me in anyways I need to call the customer care people. I called the customer care people and a lady named Rani answered my query. Trust me she was really rude, Impatient, Senseless and above all no manners to talk. When I told her the issue she first asked me to give the Ref no. I clearly told her no one gave me anyref number so I dont have anything. She was like nothing of what u have told is updated. That is not my problem. I am not sitting on the other side to see what the customer care is updating or not.Its sad to see how irresponsible the customer care updation is. Upon saying I do not have a ref no she was like sorry I cannot do anythign its your fault. With what right can she say this.. Upon her reply I asked her to connect me to her manager and she said she tried but its not getting connected. She will arranga call back in 3-4 working days. I was more frustrated as I just wanted to wind up this whoandard chartered issues. It was taking away my life to call all time. After 3 days I get a call back from Rani's Manager - Babitha . She was kind enough to listen. She said she will arrange a call back from the collection department who would be able to revert back chargess. After 2 days I get a call from the collection department from Deva - the same guy who initially told me to contact the customer care for reversal of my late charges. Upon talking to him he said he will not be able to do anything I need to contact the customer care. This was the most intresting statement I could listen as it was just like a circle calling one another but no response or action from anyone. A customer s made a big fool and is just been tortured and troubles with 100's of call from people. This just shows how sad the customer service is of Standard Chartered. Today my bill is showing Rs.6,146/- for no fault or mistake of mine while I have to pay just Rs.300/- overall (excluding the late charges, Annual fees) I wonder why will a customer bare an unwanted bill when its no mistake from ere end. Also because of the fault of Customer care executives my credit rating is been reflected. This is highly serious and critical.I just want to close this account but with my reversal of late fees and annual fees wch is NOT MY FAULT. Amount balance to this I shall pay and settle it. Request you to take action ASAP as this is very very serious. One last request please please train your customer care executives properly - especially to be patient and come up with solution and guide to the right person. Hopless and worst experience from Stadard Chartered credit card I hope I get some help and support from your advice and help me close this matter ASAP.