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Sumit Dalal

Posted on Jun 27, 2021

I joined #Airtel on 15 April 2021 and from the day one I am facing network issue. Just to make or receive a single call I have to go 1-2km far away from my home. I had more than 100 discussions with customer support and 60email till today but the result is we apologize for the inconvenience and we are trying to improve network strength in your area. They are accepting that they have network issues in my area so there is no service but without any any service they want full bill payment from customer. Now they are sending me remainders to pay the outstanding bill of 934Rs for last 2 months, but in this 2months duration they have not provided the services in my area so why should I pay this amount.

Ninad Prakashsingh Patil

Posted on Mar 29, 2021

Complaint regarding conversion from Jio Postpaid Plus to Jio Prepaid Number of 9330977777 My Name is Ninad Prakashsingh Patil and I have been a regular customer of your company since 3 to 4 years and last 4 to 5 month Iâ€™m using jio postpaid plus plan now I want to change my plane Jio Postpaid Plus to Jio Prepaid so I visited nearest Jio store on 13/3/2021, 15/03/2021 which is situated at Shop No. 7/20 Kailash Arcade Place opposite Quadrangle, CIDCO Cannought, Aurangabad 431003. When I visited the said store the store executive told that to clear you outstanding amount then I make the payment then after he starts the processing for conversion, after completion of the process there is some error showing ( invalid code) he tried many times but same error was showing again and again then after I call to customer care the customer care told me to try another Jio store or try sometime in the evening date 15/03/2021 I visited another Jio store which is situated Relinace Digital Mall, Garkheda Aurangabad, there were also showing the same error the executive told me to come after 3 days after three days dated 18/03/2021 I again visited Jio store which is situated at Shop No. 7/20 Kailash Arcade Place opposite Quadrangle, CIDCO Cannought, Aurangabad 431003. the store execute again to try it but the same issue was showing. I made several complaints of the incident but highly unethical and unprofessional replies are given by the store execute as well as customer service.

P Ramaseshan

Posted on Mar 22, 2021

(1) I was enjoying the ACT Fibrenet (Service No. 103615808731) for the last two years at Chennai. My last renewal subscription was made on 13th September 2020 for Rs. 7,702.34 and this subscription was given validity until 12.5.2021. (2) During the last week of November 2020 I gave a service request for relocating my ACT service from West Mambalam, Chennai to Alandur, Chennai, i.e., my new residence. (3) ACT informed me that they donâ€™t have service capabilities at Casagrand Bellissimo, Alandur, Chennai 600016, my ACT connection was temporarily disconnected after due intimation / acknowledged by ACT between the period of 1.12.2020 to 25.2.2021 (day of reconnection) i.e., for a total of 87 days. This temporary disconnection was created not due to my request, but because ACTâ€™s inability to provide me any broadband service at my new residence. Since there was a break in ACTâ€™s internet / broadband service revised due date / expiry date of my subscription (of Rs. 7,702.34 paid on 13.9.2020) should now be 6th August 2021 i.e., extended by 87 days from the original expiry date of 12th May 2021. (4) But in complete contradiction of the above facts, while doing the relocation on 25.2.2021, (apart from the (a) relocation charges of Rs.650.18 and (b) one time refundable deposit for Fibrenet box of Rs. 2,200 (total Rs. 2,85018)), ACT has arbitrarily debited (a) Rs. 587.07 (as Static Plan charges) and (b) Rs. 2,063.15 (as subscription charges). I completely oppose these arbitrary levies and submit ACT cannot debit any additional charges of Rs. 2,650.22, when my payment / wallet subscription is current and valid until 12.5.2021. That means ACT has debited the charges of total Rs. 2,650.22 (equivalent of 87 daysâ€™ subscription) from my wallet WITHOUT ACTUALLY PROVIDING ANY SERVICE FOR THESE 87 DAYS. (5) Due to this arbitrary / unauthorized / unwarranted debit in my subscription wallet, my ACT wallet balance was reduced to null and ACT raised a bill for Rs. 446.49, which I objected to pay and raised the complaint with ACT. A few times, ACT customer service executives (from call centers) called me but refused to accept the wrong debits that ACT has made, as explained above. (6) In view of the above, a. I submit and request the Honâ€™ble Consumer Redressal Forum to intervene, instruct and pass an order to ACT to reverse all the unauthorized debits of Rs.2,650.22 made in February 2021. b. Since I am totally unsatisfied with ACTâ€™s relocation services / arbitrariness in levying charges, I submit and request the Honâ€™ble Consumer Redressal Forum to instruct to revoke the entire relocation charges / box deposit and refund Rs. 2,850.18 made in February 2021. c. I also request you to order ACT to pay and compensate me a total of Rs. 10,000 towards cost and expenses for this petition and compensation for the stress that ACT created to a senior citizen like me because of its arbitrary levies. Thanks and regards P. Ramaseshan

Suresh Sinha

Posted on Feb 24, 2021

To, Dear Sir/ma,m subject :- jio network problem issue. Kindly request that sir my Gram Panchayat (Medo) Tah-Durgukondal , Uttar Baster Kanker Chhattisgarh 49469 where there is always a problem of network is not getting proper network Fast in area. All fhone calls drops are capable and mobile The speed of data is also Very bad in my area due to the lack of network the student's digital studies are being affected.public is facing a network problem.Digital India is incomplete without a network. Please network will try to solve the problem. We all the public will be great ful to you . Thanks ! sureshsinha1245@gmail.com

Alkesh Jadhav

Posted on Feb 10, 2021

I am having Jio Fiber Connection for 6 days I am raising service request and support fellows are not coming to resolve the issue every day they gives me new timing but the issue is still there. customer care fellows keep quiet when I call them and ask for the exact reason for the delay. since the company is purely cheating on their customer with support. completely wasting time and does not provide a proper resolution.

PURUSHOTTA KUMAR SINGH

Posted on Jan 29, 2021

My Prepaid Airtel Number has been deactivated since 01 January 2021 without any prior information given to me. I reached my home Airtel Store by all documents and by sending email to Airtel Appellate Authority & Nodal Officer also. But they are not able to reactivate my number and sending me here and there, and Airtel Store are not able to reactivate this number because in their database no records available for this number. I am using this number from last 5+ years, and all my daily work are dependent on this number only like my business, work,etc. and all are impacting due to this from approx. 1 month. I am suffering mentally, physically, financially because of this problem as most of my work is dependent on this number. I reached Airtel twitter team, they are saying take another number we can't reactivate your old number. I don't know to whom could I contact to file complain to Airtel to get my number again.

vishal kumar

Posted on Jan 08, 2021

I recharge my airtel no. for 84 days plan 1.5gb per day @ 598/- on 07-Dec-2020 and after when i use airtel data and calling services, i face many problem like network down issue, call drop back and very low data speed after that i continue mail to airtel nodal officer punjab but i have not found any solution of my problem at till date. so i request to you kindly attention on my complaint and refund back my recharge charges from airtel. Thanks & Regards, Vishal Kumar 9915375103

Shubham Awal

Posted on Jan 06, 2021

I shubham awal is having a wifi connection of airtel number 01714001461 and having a unlimited plan of airtel wifi and its being so long that on daily basis on every week i called your expect for the issue of not working of wifi, slowing of wifi and speed they always check it restart it and go no solution from last 1 year. This is the pathetic experience from your side that its a huge network and still they connect satisfy their customer. The customer money is not a joke kindly look into the matter and solve it as soon as possible.

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Posted on Dec 13, 2020

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Srivenkitesh A

Posted on Nov 11, 2020

I have recharged for 698 rs for airtel number on3 October 2020, but the recharge was converted to international roaming pack due to their technical issue . I have complained in their customer care many times, but they just keep saying that wait for some time. But its been more than 1 month now. The amount is not reflected in my account. Since it is a large amount its a personal loss for me. I hope the certain authorities wil take this kind of deed in concern and take necessary actions. Fake offers and promises are given to consumers by these kind of telecommunications.

Mrs. ROHINI SUBHASH JAGTAP

Posted on Oct 27, 2020

I am a senior citizen 62 years, I just shifted from my post paid number 9049855340 to prepaid of airtel on 25 october 2020, but still it is not working //11 I recharged on 26 october 2020 by paying Rs 100 on line through debit card, the transaction id is 201026990376 but more than 3 days have been passed the airtel did not activated mt prepaid sim card nor made the refund, i called them on 121 again and again but no body talked only giving recorded messages, i sent email and complined about the episode but they have not gave any attention. Un necessarily the airtel harresing me , ths caused me a great inconvinience !! Please help me and oblige . Thanking you and wishing you every happiness of life !

Pranav Gadoya

Posted on Oct 13, 2020

I think 7 days time wasting my period and no improvement & no refund . customer are thugged by V! because after all this revert and Ir report of eng & Call recording indicated they were reverting false and no one answering and reverting my money and mail don't worry i will make this case as high i can as per previously mailed to you all hod , customer court cp dot , local court all complain number are with me for my safer side days min passed by you will help to make case stronger and harassments and compensation of advocate and my money will be get higher and higher due to wrong and false commitment my work and my family work get hampered and my family member have lost there job now ready to pay for that compensation also. which will up to now 10L as from activation date you can see i have raised my concern daily calls and mail have been done and each copy of fake reverted has been saved and printout given to my advocate thanks for taking me lightly as other customer which will let you go as expected by you and your company. Dear Concern pls check IR Report of your end who had visited to my area and checked inside outside both no connectivity also inform to check in other flat but issue same you are not able to provide 3g / 4g and even 2g properly not able to make call / receive calls data use is far away as per rule now require full refund in 48 hours all validation proof and call recording are fair enough to make case if not refund in 48 hours hop get call from finance team for same in few min. my home and area all having same issue which is far from your tower max 100 to 200 mtrs ENG VISITED:-7069071911 - Mr Pradeep as per your eng also mention will not closed complain also previous who has visited might reported wrong as there is no networkÂ in your area (in middle city) Just booking and resolving from vi end even no call to. customer daily 10+ msgÂ no refund and no resolutionÂ Might vi has taken new Oath to take customer money and fill pocket Till time no update complain are getting close and open form vodaphone end no value of customer money and time how you will sustain IN this world? how you value your customer? Again revert shows different? What resolution ? you have not mentioned refund? Sharing recording i know no one here to help and refund it will all like Le Bhaguuuu 937568871092270711119376788710 Icici - 015301515288Ifsc - icic0000153Name Pranav Gadoya Amount of renewal 5100/-Which is non use on your service for which you have taken chargeÂ Want 1 year annual payment done on dec taking followup from same day pls refund all mail and screenshot clearly indicated you are not able to provide service.Â Pls confirm and release my payment so i can choose other operator who is able to know what customer is and how to provide service. Giving 72 hours or already case running of mental harassments of 500000/- for whichÂ you have to be at Rajkot.Â also person deploy outside your store to stop new customer to buy your network still negativity will be spreading all over in media pressnote and pamplate paste on Rajkot city wall so be happy You are wasting my time and validity from 9+ month still wasting my validity last request to consider my refund to be out of high loss already having your all hod mail id you can check in my previous mail which will impact badly and i will not responsible for thatÂ Â Case file on each executive name till time not get a call from finance nodal appellate or higher managementÂ Revert Awaited feel like no value of customer which is real and not getting any support form GOV /Â V! Management Pranav Gadoya 9227071111

Vikas verma

Posted on Oct 06, 2020

sir, i am vikas verma,resident of 495/4,krishna nagar ,hissar.haryana. i purchase a broadband connection from net plus on dated 7/8/2020 with recipt no.22409 (amount-8100/-) from verry first day i am suffered from their service and customer dealing. my broadband connection daily Interrupted 2-4 hours in my peak buisness time. and many time i put complaint about this but they fail to solve the problem. and put excuse of shortage of engeeneers. my 50-60% buisness depend on internet and from last two month i bear too much buissness loss and peace of mind because of this. kindly help me to refund my amount so that i insttal other connection. thanks vikas verma

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Posted on Jul 26, 2020

For the entire duration of the month of July, I have no landline or broadband connectivity from BSNL. I have contacted the local office and they assured me the problem will be taken care of but since the last 10 days, the office has been shut. After this, I have tried to contact the Customer Care numbers at least 15 times but the call doesn't connect or it gets disconnected. Due the dependence of online classes and other work on internet, the lack of a broadband connection has resulted in serious mental harassment. The classes can't be attended many times and this has affected by education. I have a customer since the last 15 years and it is shameful that such treatment is being subjected to me. I urge the company to look into the matter ASAP and take the appropriate steps at once.

AJAY KHANDERIA

Posted on Jun 18, 2020

Vodafone changed my plan and charged excess in March, 20 bill and then I called their helpline and was been informed that my plan was changed and will rectify the same and compensate me in other bill. Instead of compensation they charged me exit fee andd gave the bill of 3900/- Rs. My plan is family plan 1+ 2 Red Entertainement. Now they are not hearing anything and instead states that I have changed my plan from the app.

Arun Rai

Posted on May 31, 2020

Illegal deduction by Idea on 10/04/2020 at 17:39 hrs with message, "Dear Customer, You have been charged Rs. 8.00 and your current balance is 17.16". Repeated illegal deduction by Idea today 31/05/2020 at 16:44 hrs with message, "Click this link to see the Health Benefits Pic, http://52.29.118.31:7001/corona/health_Benefits01.jpg. Dial *123# for Unlimited Fun. Data Charges applicable". "Dear Customer, You have been charged Rs. 8.00 and your current balance is 9.16". Nothing was done from my end and deduction took place. This is very bad on part of Idea Telephonic services looting common people and making money. This type of Illegal deduction is done by Idea every month and on complaining by us to customer executive; complaint is not registered and also refund for deduction not provided. Arun Rai Customer, Idea 4G Sim. Mo.8652559178

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Posted on May 12, 2020

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Posted on Jan 18, 2020

Despite logging complaints many times regarding the network issue in vodafone, i am not getting any positive result. Please help. As per my observation signal strength is going above -90dbm in house and outside it goes -100dbm and it should be not more than -60dbm. Please take necessary vodafoneidea company. Compliant No: C003-50528756345 (Re-registered) No: C003-47800053825 (Resolved) No: C003-43220003033 (Resolved) No: C003-34348369050 (RESOLVED) Regards Rajat Goel 9971436660

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Dear Sir/Madam, Request you to look in to this case. I recharged my mobile no 9827588612 with amount 399 & on date of recharge in Idea plan it is showing Internet validity for 84 days. But suddenly Idea stopped my services and said that our rechrge plan has been changed. and provide internet acess for 28 days. Need you intervention to get my internet service for remaining days. As i paid only for that services. mail attachment Dear Vikas, Greetings from Vodafone Idea! As per our telephonic discussion on your number 9507348703 today, I am summarizing your query regarding recharge benefits. I would like to apologies for the inconvenience and summarize your complaint related to recharge benefits and same has been closed on 08/01/2020 12:44:49 PM. * As checked, you had recharge with Rs.399/- dated 03/12/2019 and eligible benefits of 28 days has been credited on same date. * Further, you are not eligible for 84 days benefits, informed the same, hence case closed. At VodafoneIdea, I immensely value your feedback and suggestions to assist us in improving our services for our highly esteemed customers. In future to avoid any inconvenience, I recommend that you to register your email address by sending an SMS as EMAILID (space) Email address to 12345 (Toll free from home network) from your active number are active and it will get update within 30 minutes. Please log in to MyIdeaApp www.onelink.toweband or dial *121# to check your account balance and best offers. Your request number is 1-351938791304. Thank You! Renju Md Rajendran VodafoneIdea Appellate Desk Website: www.vodafoneidea.com MyIdeaApp: www.onelink.toweband On 1/9/2020 12:48 PM; From: vikas.gupta@esafbank.com; To: appellate.mpcg@vodafoneidea.com; ; ?CC: vikas_gupta1983@yahoo.com; ; Subject: Fwd: Customer Complaint - 9827588612; Dear Sir/Madam, Request you to look in to this case. I recharged my mobile no 9827588612 with amount 399 & on date of recharge in Idea plan it is showing Internet validity for 84 days. But suddenly Idea stopped my services and said that our rechrge plan has been changed. and provide internet acess for 28 days. Need you intervention to get my internet service for remaining days. As i paid only for that services. please refer trailed mail for referance. Regards Vikas Gupta M 9827588612 ----- Forwarded Message ----- From: customercare@vodafoneidea.com To: vikas gupta Sent: Thu, 09 Jan 2020 11:50:20 +0530 (IST) Subject: Customer Complaint - 9827588612 *** CAUTION: This is an external email. DO NOT open attachments or click links from unknown senders or unexpected email *** Dear Vikas, Greetings from Vodafone Idea! As per our telephonic discussion on your number 9507348703 today, I am summarizing your query regarding complaint status. I would like to apologies for the inconvenience and summarize your complaint related to recharge benefits and same has been closed on 08/01/2020 12:44:49 PM. Â· As checked, you had recharge with Rs.399/- dated 03/12/2019 and eligible benefits of 28 days has been credited on same date Â· Further, you are not eligible for 84 days benefits, informed the same, hence case closed Â· Your service request #1-351938791304 We truly value your relationship with us and would be delighted if you reconsider your decision to stay with VodafoneIdea. At VodafoneIdea, we immensely value your feedback and suggestions to assist us in improving our services for our highly esteemed customers. In future to avoid any inconvenience, I recommend that you to register your email address by sending an SMS as EMAILID (space) Email address to 12345 (Toll free from home network) from your active number. Email Id will be updated within 30 minutes. To know more detail, you may refer My Idea App (www.onelink.toweband) Thank You! Anil Chawariya VodafoneIdea Care Website: www.vodafoneidea.com MyIdeaApp: www.onelink.toweband On 1/8/2020 2:44 PM; From: vikas.gupta@esafbank.com; To: customercare@vodafoneidea.com; ; ?CC: vikas.gupta@esafbank.com; ; Subject: Customer Complaint - 9827588612; Dear Sir/Madam, I recharged my mobile number 9827588612 with amount 399 on 3rd Dec 2019. In Idea plan it is showing internet validity for 60 Days. After this suddelny my mobile services got stopped for internet uses and i have to informed that Now i will get internet validity for 30 days only. I logged on customer care complaint but it is got resolved by saying that our plan has been changed. I want my 60 days mobile validity back as per mentioned plan. Take this issue on priority and get it resolved. Also i am going to port my mobile number with jio

Jagmohandeep Singh

Posted on Nov 27, 2019

I have made a payment of Rs.1999.0 through PayUMoney on Sep 26, 2018. This payment was done for Digital TV services bein offered by Independent tv (also know by name of http://www.reliancebigtv.in as the website gets redirected to this website.) Below were the details given to me while i shared emails to customer care. Contact numbers for complaints/requests: 1800-200-9001 (toll free) E-mail: customercare@independenttv.in Website: www.independenttv.in Issue: I from the website got to know about the new Digital TV service being launched and I did payment as per requirement of website for booking a pack and Digital TV. i made payment through PayUMoney. Every time i called on toll free number above, I was given false information. Every time I called customer care, I received reply from executive that the server is not working. Executive also informed that a usual connection takes 6-12 months for installation, which i found fishy and i requested them for refund. I have diligently followed with PayUMoney and Independent TV but i did not get any product and thereof any service delivered, nor I received any refund.I initiated email with Independent TV for refund from Sep 25, 2018 onwards. Despite my emails and follow-up, there is no action taken yet. Today is Nov 27, 2019 and till date there is no action. PayUMoney team gave me an email contact for Independent TV as: mukesh@independenttv.in; who never helped me back. Please kindly help me to get my money back and provide me a solution. Below are the details i received from PayUMoney as confirmation of payment. Shilpa Khandekar from PayUMoney was dealing with my emails from PayUMoney side. Work Order - 607315 Customer ID: 1003809108 PayUMoney Payment ID: 210984651 Merchant Order ID: d30765d7321308763b0b Order Date and Time: September-26-2018 03:36:26 PM Merchant Transaction Identifier: d30765d7321308763b0b Reference of complaint done to Payumoney, complaint number: ref:_00D15FGFG._5001C124ENS:ref

Trin kumar sharma

Posted on Nov 22, 2019

Sir, My phone no 9878747595( Air tel postpaid connection) having mailing address of House no 3202, sector-46-c, Chandigarh having Rental plan of Rs 299, my last bill is of Rs 362, first disconnected in the month of June then i visited the Airtel store at sector 46-C, chandigarh, Their airtel employee Mr Ajay sohal told to me that the connection is earlier in the name of neetu Randev as pre paid customer then i told to him that kindly show to me her identity proof then he remain silent & told to me that sorry kindly bring your Aadhar card photocopy as identity proof & he click my photo, same story is repeated in the month of July, lastly my phone is disconnected on 24th October, i visited the air tel store on 24th Oct, Mr Arpit told to me that the connection is disconnected from back, unfortunately my brother expired on 25th October, iam unable to talk to my relatives due to disconnection of my cell phone 9878747595, then i visited the airtel store on 27th oct then airtel employee Mr Ajay sohal, Mr Arpit and one more person with black complexion misbehaved with me. sir, i had received two mails from Air tel Ad visor customer services in which it is written that the sim is under the name of trin kumar sharma so you are requested to disconnected the connection of cell no 9878747595 in the name of neetu randev & resume the same connection in the name of trin kumar sharma . Thanks & Regard's Trin kumar sharma cell no 9877829272

amit ratan

Posted on May 18, 2017

I have problem with jio network, they do not provide 4g speed, when I complaint on jio care on 15 may, jio executive told me that network problem solved after 5 jun, when I pay to jio for 4g network so why company take 1 month to solve my network problem in my area.

Mamta Sharma

Posted on Mar 10, 2016

Respected Sir, I have landline no. 0124 4000050 from Airtel. I am not happy with their services, which I had sent the mails to them. Still they are billing me. Services are already disconnected. Regards Mamta Sharma

Raghvendra Nath Verma

Posted on Aug 26, 2015

Hi, I had purchased 2 voice SIM and 2 data SIM for traveling to Europe from Clay Telecom.They had agreed to provide the Voice Plan on INR 3400/- All inclusive and voice on actuals. Post my return they have billed me twice for the same transaction as well as have charged me extra on the data plan. I have been writing and calling them to refund the amount taken from my credit card but not getting any response from them. People keep promising to sort out the issue but nothing has happened till now. All necessary details can be provided in terms of e-mails and SMS received from them. There contact details are : Clay Telecom, Unit No. - 427, Tower-A, Spaze I Tech Park, Sohna Road, Sector-49, Gurgaon-122018 Haryana, India Contact No: +91-11- 66470001. Would really appreciate any help given to me to resolve this issue. Regards, Raghvendra

Pradipta Dutta

Posted on Aug 26, 2015

I've purchased Micromax Nitro A311 on 21/07/15.Due to some technical problems(showing factory mode during reboot & overheating) I've submit my phone on 11/08/15 at M/s J K Enterprise(WB)Chandannagor Service center.(105, Vibekananda Sarani,Padripara,Chandannagore,Hooghly,Pin-712136,Mobile No.:9674817202,Phone No:3326850469). My job sheet no E030537-0815-18500522 & my phones IMEI/SERIAL NO: 911407306992129,911407307492129. I've collect my phone on 26/8/15 from this service center. Then I've checking my phone problem is not resolved also another problem is arise(automatic SD card is unmount within 2 mintues,phone hang during enter file manager,restart,reboot not done properly,phone overheating withing 5 minutes.). Then service Service centers executive tell me your phone is can't repairing from our HO. after that I'm saying him please replace my phone,then he is tell me contact you to our HO. I'm send to complain mail to micromax HO(info@micromaxinfo.com, micare@micromaxinfo.com & jkente

koushik saha

Posted on Aug 26, 2015

MY RELIANCE MOBILE NO IS 9333978347.want a lodge a complaints against Reliance GSM services. Automatically activate R-WORLD service and 20 rupees deducted at same tym(date 25.08.2015 at 10am) .i call customer care (198),but they don't attend my phone.Reliance stolen money from customer this way.i requested them plz. don't activate any services except calling.but..same thing happened again and again me and my other friend. So, regarding this i want to refund my deducted money back as soon as possible and activate 198 no(attend call) requested you to take the serious action against the mobile service provider. Thank you koushik

chaturbhuj gavhaney

Posted on Aug 25, 2015

Dear Sir/Madam, My Name is chaturbhuj Gavhaney, I was using Airtel mobile services possessing No. 9960640089. When i took the connection from Airtel , They conveyed me the scheme & i was agreed . Post 5 months , they started the charging for the dates usage which was free of cost as per the plan. In between I paid the additional usage of data also . They started leving the data charges & after this i told to stop the data services which was not done by the AIRTEL. Now they disconnected my Mobile & asking & threatening for the payment. I wanted to get my mobile no. back asap. Kindly see the below communication done with the airtel team. I want to file case against them for my personal loss due to contact no disconnection & threatening like i will hijack you in 10 days time & so on... Kindly look into the same to help me & get my no. back. regards, Chaturbhuj Gavhaney Conatct no. 9850012356.

Saurav Sen

Posted on Aug 25, 2015

I am Saurav Sen. I am purchased a relance GSM sim Rs 450 only. Sim activation date is 10.08.15 but my sim deactivate was 17.08.15. I am contract my retailer his say "Don''t active this sim". Please help me. My relance GSM Mobile no is 8442887297

Krishna Kumar Binani

Posted on Aug 25, 2015

My Airtel Number is 9831002924. I had Given My number along with 4 others for a CUG plan. The airtel officers told me that it would take 30 hours for my number to start. Its been $ days as my number has been switched off since the night of 21st. My business is solely contact based and in the last four days I have suffered a loss of over 20 lacs . We have spoken to airtel over 10 times in the last 4 days and the airtel executives have harrased me and my family by comig up with different excuses everytime i call them. This process has been extremely horrifying for me and m fmaily members. Kindly look into this matter urgently.

Biswajit Das

Posted on Aug 24, 2015

not activated new sim from vodafone. after 4 days gone as they promised it will activated 24 hrs.

joydeep pal

Posted on Aug 24, 2015

Dear Sir/Madam, The complain against the Reliance regarding landline phone and this mail is written to reliance customer care but no response from your side, Please return the landline of 3332620129 which is not working from the very second day, So your sales executive Mr Subroto not picking up the phone and he took Rs 2600 for landline and Rs 100 for Sim card not giving any bill , The plan is 599 ,there is no network in the land line so please return my money back and take away this landline, If any thing not happened within 2 days then I will move to consumer court and see you in the court , Please help me regarding this matter Regards, Joydeep Pal 9830159716

Hemant Dadhich

Posted on Aug 24, 2015

I have an Aircel data connection from last 3 years and regular on bill payments. In July 2015, the bill arises Rs. 3800 for data charges in roaming without any prior notice. My plant is for Rs. 200 per month and credit limit is Rs. 1200 and security deposit is Rs. 500 only. They have disconnected my connection also and demanding the due bill regularly.

Sourav Poddar

Posted on Aug 23, 2015

I had paid 1000/- online for a new AIRTEL broadband connection with application no. ONGURGA01199861 dated 09/08/15. Then, an airtel representative came and took details of the plan. I had filled up for 1599/- 8Mbps 80GB Plan. First, they said connection will be installed in 72 hours. But,I was made to wait for about 12 days and had to go through a lot of mental fatigue due to long customer care calls. Then, on 21st August finally, they installed the connection. But, the airtel person said that based on his records, he was told to install a 1199/ 2Mbps 15GB plan instead of the requested 1599/- plan. He said, you can ask for a plan upgrade once the connection is installed. Now, when i call the customer care for up gradation, they say that the plan is in a PENDING state and they can't make any changes. This has been a long wait and i want to complain for AIRTEL's non-delivery on their sales and service commitment. My landline number is: 0124-4226798 My account no. is- 7022212657

Sanjib Kr Pal

Posted on Aug 23, 2015

Aircel has forcefully activated some service called "Unlimited Music" today (23-08-2015) and deducted Rs.30 from my ballance.They are not receiving phone also. Plz help me.

Tapas prasad ram

Posted on Aug 22, 2015

Dear, Sir/madam yesterday i recharged 148rs value of 2gb data in 2g service but i have not receive my data plan value of 148, I talked with the aircel customer care excutive bt he did not give me satisfactory answer. Plssss look into the matter and do the needfull result and pls take a nesscesory step to service

Raju Gadel

Posted on Aug 22, 2015

This is in regards to a complaint against VODAFONE for billing dispute which I have raised on 8th of Aug'15. I have received an intimation on 5th Aug'15 that my total outstanding amount is around Rs.1,800 but on the next day which is my bill generation date, I have received a bill of Rs.3,603. This alarmed me. I have been using this post paid number 9051063915 for 7 long years but never checked my bill but this time I was a bit inquisitive. Untill now I have not received any resolution and the manipulated bill is debited from my account. I have called the customer service umpteen times but to no avail. I even spoke with the managers named Abdul Wasim and Pankaj Jaiswal but they bluntly said that they can't help me.The most shocking part is that they have admitted that there is an inflation in the bill for around Rs.1,200 but they didn't resolve it and every time I call them, the representatives put my call on long hold and disconnected the call in the most unprofessional way..

SANTOSH MAHATO

Posted on Aug 22, 2015

Dear Sir, I worked at ETR BSNL Guwahati since 01.02.2009 to 28.02.2010. At present I am working in ETR BSNL Ranchi. I applied for EPF balance trasfer of my previous epf ac no NTGHY00050100000000023 to current employer epf no JHRAN001113200A0000013 through OTCP on 23.03.2015.I also sent hardcopy alongwith ID proof to the previous employer which was received by the concerned DDO within 15 days time period. But till date he is giving excuse not getting time kindly help Regards Santosh Mahato

Pankaj Kumar Jha

Posted on Aug 21, 2015

I have deposited my Micromax Phone having model number Knight A350 ( IMEI number 911357701736078&911357701889075) to M/S S.S.Comunication,73 Nilachal Complex P.O. Narendrapur PS:-Sonarpur Kolkata-700153 on 10th Aug 2015. The set was having charging problem .They have received the phone on 10th Aug 2015 and gave me JOB Sheet number as 0815-18469414. I have called several times Not pickup my phone the status but I have not received any proper information except saying it will take time and I may get the phone after 20 days. But no proper information was given to me. Already 12 days is going to pass and I have not received my phone.And Micromax head office says need to repair the cell phone more then twenty to twenty days. As you all know how important is a cell phone now a days and I am facing lots of problem due to this. please help

sanup kumar

Posted on Aug 21, 2015

I am tikona customer and facing the issue with my internet connectivity regularly customer id is 110334883 but no permanent resolution getting from Tikona. I am paying 900 rupees every month without getting proper service please help me to sue them it is impacting my work

PARITOSH SAHA

Posted on Aug 20, 2015

I purchased one SAMSUNG E7 Mobile from EASTERN LOGICA INFOWAY LTD, 14 C R AVENUE, KOLKATA-72 ON 13/08/2015, WITH A OFFER PRINTED ON THE PACKING BY VODAFONE COMPANY THAT 2GB OF 3G DATA WILL BE OFFERED TO THE BUYERS OF E5 & E7 SAMSUNG MOBILES PROVIDED VODAFONE SIM IS INSERTED FIRST TILL THE OFFER IS GIVEN BY THE COMPANY. I PURCHASED VODAFONE SIM WITH PHONE NO 9836279048 FROM THE SHOP ON 14/8/15 AND THE SAME WAS ACTIVATED ON 18/8/15 AND THEIR HELP LINE INFORMED THAT THE DATA PACK SHALL BE GIVEN WITHIN 48 HRS. ON NOT RECEIVING THE DATA PACK I ENQUIRED FROM 199 WHO SIMPLY DENIES THAT THE OFFER HAS BEEN CLOSED AND THEN HE CUTS THE LINE. IT WAS ON 20/8/15 AT 19:56 HRS. I INQUIRED FROM THE SALES BOY OF EASTERN LOGICA INFOWAY LTD SHOP WHO ALSO TOLD ME ABOUT THE OFFER WHILE PURCHASING THE MOBILE (MR AZHAR MOBILE NO 8100636833) WHO THEN TELL ME THAT COMPANY DOES LIKE THIS WITH MANY PURCHASER AND GIVES TO FEW PERSONS. HE ALSO INFORMED ME THAT HE SHALL ALSO COMPLAIN TO HIS HIGHER MANAGEMENT.

PARITOSH SAHA

Posted on Aug 20, 2015

PURCHASED SAMSUNG E7 MOBILE ON 13/8/15 FROM EASTERN LOGICA INFOWAY LTD,14 C R AVENUE, KOLKATA-72 WITH A OFFER PRINTED AS VODAFONE WILL GIVE 2GB OF 3G DATA FOR 2 MONTHS TO BUYERS WHICH IS VALID TILL 31/08/15 PROVIDED VODAFONE SIM INSERTED AND USED FIRST. I FOLLOWED THE INSTRUCTION BUT TILL DATE I DID NOT GET THE OFFER. WHEN ENQUIRED FROM NUMBER 199 (VODAFONE ENQUIRY) HE DENIED AND IMMEDIATELY CUT THE LINE AND I COULD NOT ASK HIS NAME ALSO (THE TIME WAS 19:56 HRS AND DATE WAS 20/8/15). I IMMEDIATELY INFORMED THE SALES MAN OF THE SHOP ( MR. AZHAR,MOBILE NO. 8100636833)WHO TELLS THAT THE COMPANY DOES LIKE THIS AND GIVES THE OFFER TO SOME PERSONS AND DENIES MANY AND HE SHALL ALSO COMPLAIN TO HIS HIGHER MANAGER. I ALSO CONFIRMED ABOUT THE OFFER FROM INTERNET SITE OF SAMSUNG WHICH CLEARLY TELLS THAT 2GB OF 3G DATA WILL BE GIVEN TO THE BUYERS OF E5 & E7. PLEASE HELP ME IN THIS REGARD. TKS

Pritesh Shah

Posted on Aug 20, 2015

Dear Sir, I recently got my Number 9967712337 Ported from Vodafone to Airtel where i had given my number on airtel website to call me and an executive had contacted by the Name of Abhijit and & Mayur and had given me a corporate Plan for which i submitted all the documents required but had given me the SIM Card on submitting my Document and its HLR Code was H2 which was not for my number which i came to know when i found that my incoming calls are not working so i visited the Airtel Gallery and had talked with him and was informed that for my number the HLR Code is not H2 its H1 and he informed that i need to swipe my card which i did and after swiping my outgoing also got barred and since 2 Days i am trying to Contact the executive for the same and after 2 days he picked up and informed me that i need to resubmit the Documents and he will send the person to collect the documents in my office and gave him the address but he did not came to the office and when i called him for the sam

sundar sarkhel

Posted on Aug 20, 2015

Sir I am sundae sarkhel.pushpak tower company Freud with me.they take 90000 rupees for tower installation.. but now they not receive my phone.I have company agreement letters.so tell me What I will do.

Ashvini Sahu

Posted on Aug 20, 2015

there is a severe network issue at my location and i had reaised my complaint to Airtel appelate authority and they revert that it took months to resolve this issue I am asking for rental reversal for the services which they are not rendered but they are least interested to reverse the same

mohammed shahid

Posted on Aug 20, 2015

Dear Sir मैंने मेरा 8 साल पुराना वोडाफोन नंबर 9881050313 को टाटा डोकोमो में पोर्ट किया। मुझे नया सिम दिया गया और बताया गया की आपका सिम 17 अगस्त 2015 को रात 11pm को वोडाफोन से टाटा डोकोमो में पोर्ट होजायेगा। मगर ये नया सिम कार्ड 17 अगस्त 2015 शाम 7 बजे मेरे पास से ग़ुम होगया। अगले दिन मैं टाटा गैलरी गया और बताया की सिम कार्ड activate होने के पहले ही ग़ुम होगया आप मुझे नया सिम कार्ड दे तो कस्टमर केयर वालो ने कहा की आपका सिम activation नहीं हुवा इसलिए हम अब आपको ये नंबर नहीं दे सकते। कस्टमर केयर पर कॉल किया तो उन्होंने भी यही कहा की अब आपको ये नंबर नहीं मिल सकता। ये मेरा नंबर 8 साल पुराना है मुझे ये नंबर नहीं मिला तो मेरा सारा कारोबार ठप होजायेगा। आप से मेरा निवेदन है की मुझे मेरा नंबर दिलाने में मदद करे आपकी बड़ी मेहरबानी होगी। Alternate no.9028793813

Sk Janmahammad

Posted on Aug 19, 2015

My Permanent Mobile No. 9832169121 (Reliance)and Vodafone Boy Offered me port.Reliance to Vodafone and Then My Mobile No. 9832169121 Permanently Emergency Call Previous Day to continue,and Vodafone Boy no help me.

Arvind

Posted on Aug 18, 2015

Hi, I bought the Micromax Handset A104 on October 2014 and since a month I was facing a problem with the touch screen "menu/back" button. I have planned to visit the Micromax service center Satguru Communication, Shop No-1, 1st Floor, Veerbhadra Complex, Noida Sector 27, Noida - 201301. I have been told by technician that the touch will get replaced and it would take a week time. Please see the Job order number for your reference: N040439-0815-18338834 (on the name of Arvind Nagar) Since then I am doing followups with the above service center and they people always says that it would take another 6-7 days time to get it reapaired. I would like to ask you people that this kind of service micromax is providing to its existing loyal customers and now I am fed up and I won't recommend it to other people to buy a pathetic service Micromax phone. I won't buy another Micromax phone and this definitely intern would ruin your image in near future.

DHANRAJ MAROTI ADODE

Posted on Aug 16, 2015

Telecom company refuse to give refund amount. service automatically activated on my aircel mobile number (8796460113).

Manish Mathur

Posted on Aug 13, 2015

T. No. 8306811812 Alternate number: 9591974404 On 25th Feb 2015 I applied for Post paid to prepaid MNP with same operator and SIM has been provided to me for the same. From 25th Feb 15 to 5 March 15 I have deposited in total around INR 1800/- in addition to outstanding at given point of time. Till date even after contacting appellate authority for the same I am struggling for Justice. Please help me to resolve the matter. Thanks & Regards Manish

Jitender Kumar

Posted on Aug 13, 2015

Regarding of Moble Postpaid Conection of Vodafone unbilled amount of 7010.72 INR for Mobile No. 9896403805 witch is not payable as per plan I changed on date 6th August 2015 by Custmer care request code 113088022 (Value_199_Per_Sec_Plan +250 1GB 3G Data plan) with my previous plan (Value_329_Per_Min_Plan_New) plan changed but additional 250 1GB 3G Data plan not activeted yet. So I am disable to pay 7010.72 INR. I request to you for help me for to solve this issue. Thanks & Regards Jitender Kumar (Mob.:- 8529601855)

PALLAB KARMAKAR

Posted on Aug 13, 2015

money cut by any reason in my mobile account

Amit kumar pandey

Posted on Aug 11, 2015

As per our Airtel telephonic conversation Kindly refund my money as per your commitment by mail. According to your mail you will refund my money within three days But I m not get any positive response from your side Kindly do needful for this complaint complaint.

Debanjan Dutta

Posted on Aug 11, 2015

Sir, I use a vodafone postpaid number. I was using a vodafone internet pack which provided me with 3 GB of 3G data @ 650 Rs. On 2nd July, 2015, I had lodged a call with vodafone customer care to deactivate the 3 GB internet data plan and activate a 1 GB internet data plan (@ Rs. 250) from my next billing cycle, i.e., 27.07.2015. Today on 11.08.2015, I got a message from vodafone that my unbilled amount was very high and has crossed my monthly average quota. I enquired to vodafone about the same over phone and was replied that currently no internet data pack is active on my number. Since I have been using internet on my phone without knowing this fact from 28.07.2015 onwards, hence this huge amount of more than Rs. 3000 was billed to my number (@ 4 Paise per 10 KB). I am now being burdened a hefty sum of more than Rs. 3000 rather than the Rs. 250 which I had opted for. Please help me in this regard. Best Regards, Debanjan Dutta

SOUMEN DEY

Posted on Aug 06, 2015

Dear sir / madam, company has disconnected my tata-docomo connection for odd reason as they are demanding excessive bill of tata-photon connection which i stopped i year before. and after the the disconnection they have also sent tata-docomo bill for the month of july when no connection was there.

PRAMOD SHEKHAR VERMA

Posted on Aug 06, 2015

I am to inform you that BSNL PATNa WYMAX No-BB10012554 service is not available since last 7(Seven) days.I have complaint it at Rajendranagar Exchange Office so many times, but no response. Contacted person 1. Mr. Rajesh Kumar -9431020331, 2. Umesh Kumar -9431000770, 3. Kanhaiya Prasad-9431200766, 4. Server Room - 06122270555. They all are throwing responsibility on others, but giving no solution at all. All the payment are made by me in time, no dues pending. Address: B-101, Raja Ram Mohan Roy Complex, Ashoknagar, Rd. No.11, Kankarbagh, Patna-800020. Mobile No.-9334129698/8092974752 email-pramodsverma999@gmail.com

Amit Roy

Posted on Aug 06, 2015

I recharge my mobile 9062861114 online from https://care.ideacellular.com/wps/portal/account/online-recharge of Rs.102 on dt 04.08.2015 time 18:13:39 vide transaction ID: DBBR3943783267, but till now I not receive any call reduce benefit as per recharge plan or SMS (recharge done). The above amount is debit from my account. I was complained in your Sr. customer care but they not solve this problem & I also sent complain in your online web with my register mobile no till now I not receive any response vide complain no: E1-48172743399 & 1-5876474872. I have all details for this payment like bank Statement, Idea Payment Receipt, transaction Details Debit Part.

SAMIR KUMAR CHAKRABORTI

Posted on Aug 06, 2015

I HAVE BEEN CHEATED BY MTS PREPAID BRODBAND.MY ACCUMULATED UNUSED BALANCE VANISHED ALTHOUGH I RECHARGED ON DATE & TIME.MDN NO 8641840135, A/C NO 53192945 CHEATED ON LAST RECHARGE DONE ON 17.07.2015 ONLINE WITHIN DUE DATE AND TIME.MAIL SENT NOT REPLIED AND RESTORED MY LAST CLOSING BALANCE.MTS IS SILENT.THIS IS 2ND OCCASIONS THEY CHATED ME LIKE THIS.KINDLY HELP ME TO GET JUSTICE.

Arabinda Mondal

Posted on Aug 04, 2015

Dear Sir i take a new AIRTEL prepaid connecion , but when anyone call me then this call land to other customer but i make outgoing call , so when call me my colics, business partner , office staff then this call received other person , and for this issue when i call to customare care then CC executive said that replace this SIM . please help me.

Avishek Gupta

Posted on Aug 04, 2015

Dear Sir, I had taken 2 VODAFONE Postpaid numbers 8336008827 & 8336008828 as per Red4Business_1599 & Red4Business_999 plans respectively where data charges post free data usage was 4p/10KB, but without my approval they shifted my plan to Red4Business_New_999 & Red4Business_New_1599 respectively and charged me premium rates post free limit. Now they are forcing me to pay the extra amount and had restricted my all services for both numbers. Also they are activating different services like "Glamour Zone " pack without my concent. Kindly help to resolve the same and oblige

Arun Sharma

Posted on Aug 04, 2015

Dear Sir, I am getting bad service from Vodafone since past 6 months due to which I got business loss. I raised so many complaints and followups but not a single reply I received. Instead of solution now they disabled my Sim. I am Vodafone customer since 2008 and paying more than 2000 per month. Kindly help me to get my rights back.

APARNA PANDEY

Posted on Aug 04, 2015

G RAJESH KUMAR

Posted on Aug 03, 2015

Dear Sir, Company Name: Reliance Hr services PF No: MH/VASHI/118056/164601 I submitted my PF with drawl forums in Feb 2015 till date i did't received amount ,Company Hr not reverting for mails or for calls ,Please suggest Regards

RAJEEV JAISWAL

Posted on Aug 01, 2015

I Rajeev Jaiswal had purchased two vodafone connection.When I had purchased the connection,I had clearly mentioned that I work in Pricewaterhousecoopers Service Delivery Centre and both the connection should be in CUG And I was confirmed by the excecutive attending me (Mr.Anirban)that it will be CUG connection.But when bill was generated after one month it was charged for CUG calls heavily.I returned to the Salt lake branch Kolkata with the same and found out that CUG was not activated and hence the charges were high.The centre took the documents(PWC ID CARD) once again for activation of CUG connection.I was assured that the bill would be rectified in a weeks' time.But to my surprise,not only my bill did not get rectify,my connection was also disconnected.I had to re-visit the store and again i have resubmitted the document&again i was assured it will get rectified within2days,this time also problem was SAME&they send recovery person for collection of dues.I wrote mail too,but NO Use.

Vijayan S

Posted on Aug 01, 2015

I have an Sun Direct DTH Connection and my Smartcard Number is 41280975164, I am residing in Jodhpur, Since last may I am facing signal problem. I have raised complaints for the same, the complaint Numbers are as follows: Complaint No.1: 1-123-10174317 dated 18 May15, No.2: 1-126-43995905 dated 26 Jun 15, No.3: 1-127-32580845 dated 12 July 15. In May I waited for more than 15 days and went for a vacation to my hometown and returned on 23 Jun 15, after coming back I have recharged for 6 month subscription for Rs.1100/- after recharging also it was showing signal error, so I raised a complaint with customer care of Sundirect on 26 june. after repeated calls to customer care also nobody has come from sundirect for rectification of my problem. On July 10th they have automatically closed my complaint without rectification of complaint. again I lodged my third complaint on 12th July when I came to know from customer care that my complaint has been resolved without my confirmation.

Kuldeep Tiwari

Posted on Aug 01, 2015

Dear Sir, i have a mobile connection of airtell but from last 2 days my shim(connection ) shown massage emergency calls only. i am in trouble please help me. Regards Kuldeep Tiwari

vandana jain

Posted on Jul 31, 2015

I have a aircel prepaid connection onmy mobile. Two days back i recharged with Rs.300/- and today i.e. 31.07.2015 the taped reply i am getting - insuffient fund. I have not made any std nor isd. I have not even downloaded any applications also. I had only made few local calls. This has happened many a times and also with my collegues. The people sitting at call centres are unable to reply for my loss. I want my money back from the company. Kindly help me.

MANOJ GOPI K

Posted on Jul 30, 2015

I have been using a SIM card of number 9933212014 which belongs to Airtel WB circle. Last week after i came to chennai on saturday the SIM was worked for 5 hours and after which the SIM card stopped recieving the Signal. From Sunday we are following up with Airtel for the same but there is no response from them and neither the same was fixed by them. It led to a great loss as it was a single contact for the business.

chaitanya shahapure

Posted on Jul 30, 2015

Hi, My self Chaitanya MOB NO:9320406831 (postpaid-Reliance CDMA) Complaint with -Reliance communications CDMA.I got bill of 35979rs from reliance communications for data usage and amount is deducted from my bank account due to ECS was activated. I am struggled for last one month to correct same because this was system fault. I raised 9 complaints with customer care they closed this without intimation to me. I send mail to "rcomappellateauthority.mumbai@relianceada.com" with several discussions with them and 10 reminders with mail. Finally they corrected my data plan and my refund they mentioned my refund amount is 34840rs. But even many mail they didn't refunded my amount in bank. They are saying that they don't have any process to refund amount in bank. Amount will be adjusted in next subsequent bills. They are just playing football with me .. On call they are telling visit retail store. I visited retail store they are saying this is billing issue call to customer care. Pls suggest.

Alokesh

Posted on Jul 29, 2015

Dharmendra chandrakar

Posted on Jul 29, 2015

postpaid to prepaid converting problem

SUSHANT RABIDAS

Posted on Jul 29, 2015

SIR I AM SUSHANT RABIDAS I AM STUDENT LLB I AM USEING AIRCEL TELECOM NO 8802529370 DAYS ARE DAYS MY BALANCE DEDUCTION ANY REASON,I AM CALL CUSTOMER CARE BUT THEY HAVE NO ANY HELP, SIR I AM STUDENT BELONG TO POOR FAMILY, SO YOU ARE REQUESTED TO GRANT MY PRAYER REGARDS SUSHANT RABIDAS SECTOR 33 FARIDABAD HARYANA MOB NO-8802529370

Chandan Swarnakar

Posted on Jul 28, 2015

Complaint is towards stopping of outgoing call on my mobile connection, service provider - M/S Vodafone. Usage for the month of May'15 have got the bill with charge of Rs.1499.44 only towards roaming charges for mobile internet & total bill value amounts to Rs.3861.69 due date was 9th July'15. Have raised the concern regarding wrongly bill via e-mail that amount charged for mobile internet, & have withheld the payment of Rs.1499.44 & paid the balance amount. Have got the reply from Vodafone that the charges levied are correct & reversal is not possible. thereafter Vodafone company have suddenly stopped my outgoing call completely & while speaking with the vodafone customer care from other number have been asked to pay the due for restoration of service. I am using this number of hutch/Vodafone for more than 10 years & such act is not accepted. Need your support in getting the bill corrected, have logical reasoning & punishment of stopping my outgoing call. Rgds, Chandan.S

Bala

Posted on Jul 28, 2015

i bought new aircel dongle sim on 24.07.2015 in local retail shop at Rs.150. No: 7402011067. Next day it will activated. I put into that sim in my dongle. Its getting problem of authentication failure i call to customer in my another aircel 3 times call land to executive they said some settings i set that again it will getting same problem. They suddenly cut the call. Next day i try again the cal not connected its replies customer care are busy with other customers. u try again later. I try many time its says repeatedly. Then today i try with another aircel no. It will land to customer care one lady pick the call they told same settings i try again the same thing which was done in last three days. she told to restart i will go with her words to restart. She told u restart and try. But i told just keep in line she told u just try i will connected and cut the suddenly. But again getting same complaint. So, Please do the needful for this issue.

MANOJ S RAJABHOJ

Posted on Jul 28, 2015

Dear Sir,Madam, I Am Government Servant Of Panchayat Samiti Pavni District Bhandara.Approx.Three Month Ago In Between Feb March 2015 Idea Company Authrised Agent Mr. Mukesh Yaday (Contact No.7058942080)Came In Pavni And Introduced About 299 Plan(Voice-Data 3G Combo Plan)And Submitted My DOCUMENT AND AFTER VERIFICATION IDEA STARTED MY MOBILE NO 9552805955 DATED 24 MARCH BUT I AM SHOCK WHEN BILL OF MOBILE NO 7720078835 COME TO MY ADDRESS WITH MY NAME,WHICH SIM NO I AM NOT GOT EVEN THE BILL IS COME THEN I TALK TO MR.MUKESH YADAY BUT HE SAID DON'T WORRY I HAVE GIVEN THIS SIM TO ANOTHER PERSON WHO WILL PAID THE BILL BUT I QUESTION HOW TO USE MY DOCUMENT TO THIS SIM IT IS ILLEGIBLE AND PUNISHABLE CRIME I HAVE REGISTERED COMPLAINT AT IDEA GALLERY ON 30.06.2015 BEFORE THAT FROM IDEA COMPANY MANY TIMES FOR BILL PAYMENT AND MATTER I AM TOLD SAME FACT WHICH I HAVE REGISTERED BUT FROM IDEA CELLULAR COMPANY THERE IS NO RESPONSE THERE FORE I REQUEST TO BLOCK MOB NO.7720078835 AND TAKING AC

Tapan Kumar Mukhopadhyay

Posted on Jul 27, 2015

I have a Vodafone voice connection no. 9836805566. Due to their system problem they raised in ordinate bill amount in June 2015 bill. This there appellate office has accepted but issu still remains unresolved. I'm actually following up the issue with them through their store since 13 May 2015 and today it has simply turned into a harassment as their system has restricted my outgoing calls without any information to me. I've paid the legitimate bill amounts well within the bill due dates. I would request your good office to help me to resolve the issue.

ANIL BHAYA

Posted on Jul 27, 2015

INCOMPLETE NUMBER DISPLAYED ON INCOMING CALL NUMBER DISPLAYED 0139 TIME OF CALL : 13:16 HOURS DATE OF CALL : 27 JULY 2015

Pankaj Namdharani

Posted on Jul 25, 2015

1. Airtel has activated International Roaming GPRS without my consent 2. Its standard Charges of Such GPRS are not shared with Customer, in their bill or on there website and thereafter charging customer at their will. 3. Evasive & Deceive in reply on complaint. 4. Exhorbitent GPRS Charges i.e. Rs 700 Per MB & Fleecing customer under the garb of standard rate Will submit more details if required.

VIKAS JAIN

Posted on Jul 25, 2015

I recharge for Rs. 55/- on my videcon no. 9068210325. It was for 1 GB data but i received only 500 MB only. Despite of my several reminders to 198 complaint no. no data received. Now the are not picking my phone perhaps they put my no. in blacklisted. what to do. My No. 9068210325. Now just i received a call fro Vhelp executive mobile no. 7549182347 he asked it will be credited only if i update this number for SMS banking. Now i am going with consumer form, Paheredaronline. very bad responce by videocon customer care. Vikas Jain Yamuna Nagar

Manish Kumar

Posted on Jul 25, 2015

Dear Sir, 6 weeks ago i ported my prepaid AIRTEL no. 9717023117 into IDEA Postpaid no. Postpaid offer was given by IDEA executive Mr. Mandeep Singh whose no. is 9718444752. He provide plan of Rs. 199 only per month. but when i got my first bill on 15/06/2015 (bill no. 0234079622) i found some extra features charges on my bill but i didn't requested any extra service except my Rs. 199 Plan. when i contact with Idea customer care making a complaint about that problem in my bill, he say extra added service pack (3G rate cutter) will be deactivated soon. Then i pay the Bill amount of Rs. 128 after deducting extra charges added in my bill. But when i got my 2nd bill. (bill no. 0239539569 15/07/2015). I found more extra charge added 3G Internet service Rs.285 against my bill & previous also added. I contact again to deactivate and refund the extra amount added in my bill, but my problem is not solved from Idea. I am unhappy with this type of reaction from their side. Please help me.

Ramanjaneyulu

Posted on Jul 24, 2015

i have been using two Vodafone Postpaid connection from last 10 months. 3 months back i placed disconnection because am getting best plan and service from other service. that time they offered my 50% Rental Discount and the plans will be continued. but they started charging me for STD Calls for Both Two numbers. now again i have placed disconnection one month ago but still its not resolved. its very poor service. GUYS PLZ DON'T DO FOR VODAFONE CONNECTION. i had called more than 20 times in a months and had drafted nearly ten emails then to no proper response. this they commuted me waiver 400Rs for one number and 250 Rs for another number 23 days back ago but not debited from my A/C. again one more Bill get Generated. AND THERE IS PROPER COMMUNICATION BETWEEN AGENTS.IF CALL POSTPAID DEPT THEY WILL TRANSFER TO PREPAID DEPT.AFTER ESCALATING THE COMPLAINT ALSO NO PROPER RESPONSE. ITS VERY PATHETIC SERVICE, I NEVER SEEN SUCH KIND OF CUSTOMER SERVICE. REQUEST YOU ALL DONT TAKE VODAFONE ..

dapurupvenkatesh

Posted on Jul 24, 2015

my name is Apurup i can use reliance network my number is 8297751786 i can face problem on 19/07/2015 because in my number in Rs17.90p balance has detected they can said i can use net in my mobile this is very fraud because 17/07/2015 on wards i cannot use any type of net in my mobile.they can do very fraud pls refund of my balance plese imediate slove my problem other wise india no 1 fraud reliance network

Andrew Antao

Posted on Jul 24, 2015

This letter is pertaining to the mental harassment that is faced by me with the poor quality of service by Bsnl Goa. I have a landline number 2465167 in the Tonca- caranzalem, Goa which has stopped working (dead). The complaint is registered in bsnl complaint cell( miramar telephone exchange) on 15/07/2015 but still no action is done inspite of constant reminders. Please see that the required action is taken and my problem is solved as earliest as possible. Or i will have to write a letter to the PMO India about the sorry state oF affairs. Yours Thankfully. Asst. Prof. Andrew Antao

Kavita Bhatia

Posted on Jul 24, 2015

Airtel has overbilled me for data usage without asking for this facility and without informing me about the charges, for international roaming. The customer service officer gave incorrect information, they did not send any alerts and billed me for way beyond my credit limit of Airtel sent me the following alert after Day 1 in Dubai. 19-JUN-2015 21:13:22-:Usage alert: As per the last update, approx. international roaming usage on your airtel mobile 9818646209 is Rs 10381. Usage Breakup: Voice-Rs.0, Data-Rs.10381. To continue enjoying services, SMS YES to+918220998997. The above alert was received by me. This alert very clearly said "To continue enjoying services, SMS YES to+918220998997." What I understand from this message is that if the customer wants to continue the services, he/she needs to respond at the number given. Which means that if the customer is not responding/ confirming, then they should discontinue the service. Else what is the purpose of sending this message by Airte

DEEPAK KAMBLE

Posted on Jul 23, 2015

I am a Senior Citizen 62Yrs old, have been using Vodafone SIM for almost 15 Years for the above No.9820071754 ,recently in the month of June i had gone on Yatra Paris/Swiss/Munich tour of of 10 days and used my Cell iphone4S only where WIFI was free available,and altogether made local calls 5/6 ,when i returned back to India to my knowlede the bill came for 13500 which was really shocking,hence made complain to Vodafone by email ,instead getting any help they were so rude they started sending messages to pay the bill urgently,i managed to pay 10000 but even though they started disturbing my line,by every call i have to liston 5mins recorded message!can anyone help to solve the problem? thanks

Ganesh Shivram Sonone

Posted on Jul 23, 2015

I am receiving blank calls on my mobile number 9765749398 since long time. Nowadays the frequency has increased so I complaint to the service provider I.e. Vodafone but It simply refused to take any action and express its inability on mail. I request you to please suggest me what action I can take against my service provider.

Abhishek Jaiswal

Posted on Jul 23, 2015

my Tata Docomo mobile number is 8981242563, they have disconnected my number more than a month ago due to document verification failure, and when I complained about it, they said that my number is permanently blocked and I have to change is to postpaid(since my number is prepaid), I have No reason to change is to postpaid. I submitted my necessary documents and returned. its been about a month, my number is not been unblocked yet. And i am being forced to change it to postpaid, I am facing seriously difficulty because of this. This is my very old number and it is also synced to my bank account, I am unable to do any online transaction. please register my complaint agains thetm.

Anish kumar singh

Posted on Jul 23, 2015

i already registered to DND, but i got frequently received commercial call and massage. what i do, pls suggest me.

GOPAL KRISHNA LODHA

Posted on Jul 23, 2015

I have received by Bill for the Month and the billing amount Shows Rs.6909/- Which includes Services charges of Internet usage at Rs. 4245 + Service Taxes (Rs.4840). When as on date my MB left was approx. 3 MB how can VODAFONE CHARGE INTERNET CHARGES. Due to This My Services have been barred For outgoing Calls and Internet usage. The barring of services is leading me to a problem in dealing with my Clients and Other office Works. I Have lost two of my clients because I have not been able to check their mail and revert on time. This problem has started from 11th of July and till now have not been permanently solved. I have visited Vodafone Alipore Stores 3 times in the last week and also have registered a complaint with them . But I have not received any satisfying solution. I feel Till Now I have already incurred a LOSS of RS. 3 lakhs in terms of my GOODWILL and LOSS of BUSINESS. You executive are not able to give a permanent solution.

Jagadeeshchandra

Posted on Jul 21, 2015

Please note I have asked for a new Broadband connection in the month of April 2015 from TATA Teleservices at Thane Neelkant Greens after my rigorous followups finally after 15 days the work order have issued .during the time i have submitted my ID Proof, Address Proof & Photo with signed application and a cheque of Rs 525/- to the executive who has come to collect the application. Finally after rigorous follow up from me to the Phone no 02266372319 they passed the worked order and later installed with Account No 990547386 and DEl NO/Circuit ID 0221497379/P617N943 on 21.05.2015 but later on they disconnected the line without any notice to me I enquired the same but nothing happened finally it was told to me it cannot be restored and it will take time . I was shocked to here this and told i do not need the connection. i spoke to the girl on the Phone No 02266372319 and she told your connection cannot be restored and we will pay back the installation charges but till date no progress

Joginder singh Gulia

Posted on Jul 21, 2015

Subject Complaint against not transferring mob no 9355358950 from industrial to individual Sir/Madam, 1 I request to submit the following complaint for your necessary action please. 2 Myself Joginder Singh Gulia hold mob no 9355358950 from Reliance communication in 2010. This no was used by me and in between it was ported to Voda phone and then to Idea. It was used for M/s Mangalam motors Bahadurgarh on the mutual consent as I was working for Mangalam Motors In this process mob no is transferred to Mangalam motors. Now I am no more working for Mangalam motors since Jun 2015. 3 Now I approached M/s Salashar Communication delhi rohtak road Nehru park near Axis bank for transferring it on my name. M/s Mangalam Motors has already submitted a no objection certificate to Salashar Communication and to Idea co on 25 Jun 2015. I have made so many request to Idea customer care and Salashar communication with intimation to Telecom regulation auth of india. But I found all in vain. Even r

Supriya Das

Posted on Jul 20, 2015

It's regarding MTS service against my number 9143375125. They provide incorrect bill, incorrect SMS notification, sudden disconnection etc, though I paid the amount in advance. I am flowing up for more than 7 days, yet to get any satisfactory solution.

Kaushal Kishor

Posted on Jul 20, 2015

Dear Sir, I have put my mobile in faridabad sector 16 Hans Services & Date is 10.06.2015.He say that your handset is completed with in eight days but my mobile is not yet complete. So Please request you must help me to be your great kindness . Job Sheet No. N050133061517160433 Problem - Power key is not working

Milan Dholakia

Posted on Jul 20, 2015

Reliance comm. not disconnecting modem service on due date despite request made on 19-2-2015.All bills paid on time till January 2015. Co. kept raising the rental bills and has now sent legal notice through Advocate for non-payment of pending bill along with 18% interest. Threatening with civil and criminal actions!

sujeet kesharwani

Posted on Jul 18, 2015

I have been trying for number portability since 30th june 2015 but could not be able to send message to 1900 on reliance network. it is telling that message can not be send. i am totally disappointed with Reliance network for last 3-4 months and i want to change my network. i called customer care and asked for providing UPC code for number portability and registered a complaint two times but they have not taken any action against my complain. i sent mail to reliance customer care but they told me to resend message once again and i tried many more times but situation is same , message is not sending on 1900. then i again sent mail to customer care reliance and told them about the situation then they again registered my complaint and told me to solve my problem by 17th july 2015. but they did not solve my problem. kindly requesting you to please resolve my problem and provide me UPC code. Thanks and Regards Sujeet kesharwani 9827604688

HUMBIR BANERJEE

Posted on Jul 17, 2015

I had before Reliance with SIM dongle. In beginning of June 2015, when I went to RCare to reopen the connection, RCare people proposed for Pro3_599_5GBDY5GBNGT with a new wifi Hotspot device which will give speed around 4 mbps. Now this device is horrible and I can never believe such poor service which is less 15kbps download speed with one device. I am feeling like cheated as I have continue for three months due to contract with such poor service. Please let me know if you can do something from your end to get out of this.

KUNTAL MAZUMDER

Posted on Jul 17, 2015

Sir, The Telecom company that I have subscribed is not furnishing my call details. Whenever I call their customer service executive they give the excuse of "system down call after 2 hours". This happened three times in a span of 6 hours or so. I have noticed abrupt balance deduction from my account since last month. On my last call they kept me on hold for 16 minutes, promising me to connect me to a senior official. However that never happened and they disconnected the line. Just to add to your information the connection is in the name of my cousin Aisarya Roy.

Jacob John

Posted on Jul 16, 2015

My BSNL Phone N0. 080-23683120 has been down for the past one year. It hardly worked for 20% of the days in the year. However, I h ave been paying full rental to BSNL regularly. Please ensure complaint is permananetly resolved, also refund me the balance amount

Pritika

Posted on Jul 15, 2015

I refused to portin voda during time of verify by vodafone team member. I also call on 198 to cancel my port in request in voda. But they forcefull port me in voda. And now if i request them to adjust my plan as i don't use msg they refuse. One more comdition.they have that after 6 month they charge 200 rps extra for same plan. Just wasting our time and money in voda. Kindly help in this issue. If this issue will not resolved then i am going to break the voda sim and cut all voda connection present in my known one. Never suggest any one to go on voda. Airtel is best that msg i spread.

SACHIN KUMAR

Posted on Jul 15, 2015

Dear sir I informed that my videocon haryana prepaid mobile no . 9467511281 On dated:11-7-2015 at 10:00 am my account balance is Rs.70 . But some hour my account balance is nil . I am call the customer care but no satisfied answer given customer agent . Answer said from customer care "your gprs data is nil so your balance is deduct" . But my gprs balance is 1170 Mb today . So you are requested that pls directly direction to videocon prepaid mobile service haryana for check the position and given my account balance immediately .

Ashish Sabharwal

Posted on Jul 15, 2015

As per my knowledge, Idea has charged excess amount on previous month bill (i.e. June 2015). I contacted them on 12345 but did not receive any satisfactory response. The email id ccare.dl@idea.adityabirla.com provided by their customer care people always bounce back. Then I found another email id on their website and mailed and received response only once that they have charged one amount for excess GPRS usage and another for Data usage. When I asked for the difference between both of them, they have stopped responding. I received a call from one of the executives. I asked her the same question which I asked on the mail about difference between data usage and GPRS usage. she said there is no difference If so, how could you charge twice? In fact she told me that she will check the details & call me in half an hour. She called and told me that the amount has been charged for April month, while I have made all my previous dues in time. Kindly take the necessary action in this regard.

Soumya Ray

Posted on Jul 13, 2015

On 04/07/2015 I tried to recharge the number +91-9434606726 with STV 136/- from bsnl portal (login id- soumyadonray). The transaction failed in first attempt and the amount was charged from my debit card. I was successful in the 2nd attempt. I lodged a complaint for refund of the failed transaction on the same day ( Transaction ID- TXE0407201519708, Complaint No- 1G04367120). However, in the complaint I also mentioned a failed recharge of Rs. 98/- but the same was received successfully after several hours. Currently I am bothered that I did not receive any refund till date for the failed transaction for which Rs. 136/- was charged from my account. I also called BSNL toll free customer care no- 18001801503 but the response was not satisfactory. Request to do the needful urgently.

Fareeda Mehta

Posted on Jul 13, 2015

Sir/Mam, I am being cheated by Airtel on my transfer of my mobile connection no. 9867438381 from pre piad to post paid. I had a credit of Rs.500/= on my pre paid connection after transfer the credit was down by Rs. 250/= They are explaining the adjustment against internet usage. This is a planned fooling and cheating by the company. I used the net only after paying my plan conversion charges and after the new connection was activated. I contacted the customer care office at Sector 17 and the in charge Mr. Shaikh very rudely refused to revert the unfair charges. I contacted the call centre and they made dance between pre paid and post paid departments. The nodal office has an automated voice response system which does allow me to talk to the officer or lodge a complaint. The appellate authority in Pune has a similar auto mated voice response system to frustrate lodging of complaints. Please help and advise on the follow up that i need to do. Thankyou Fareeda Mehta

Sanjay Bhate

Posted on Jul 11, 2015

BSNL Landline at my home is dead since 13th May 15.Complait done on 198 wide no.1023853404 then online complaints done wide nos. MHR/CO/2015/3231,3719 &3950,but till today,i.e.11th July 15 said phone connection is not restored.

Ranjeet Ram

Posted on Jul 11, 2015

Respected Sir, Sir mene Devashish Both No.46-C, Chd. se date 27.6.15 ko Reliance Com. ka New Connection liya tha par vo aaj tak bhi nhi chla hai. karn bhi nhi bta rha hai ji. please meri aapse request hai ki muche nyay de. iskliye me apka aabhari hungu. Thankyou Sir. Date 11.7.15 Your Fathfull Ranjeet Ram #4607-A,Sec- 46-D, Chd. 9988620760

shailendra pende

Posted on Jul 10, 2015

I hv airtel postpaid taken before 8 months. Used for 2 months. Requested them to change it to convert it to prepaid. But they told me that it is possible only after 3 months. I stopped using d card. Not a single outward call. Then after six months they r telling me to pay 730 as rental bill for 6 mnth.

PRAVEEN SINGH

Posted on Jul 10, 2015

I am Praveen Singh posted at Bhatinda in Army Department. I have facing issue for using function of Micromax mobile. So that i have given this mobile to autorised centre for repearing but this mobile was under the warranty period. Authorised centre suggested to me for replacement of this mobile from Head office within 15 days. So i had been submitted my hand set to authorized centre. i have followed 20 times for receiving my hand set from same authorised cente and Micromax company. I have registerd my complain to the Micromax customer care number which complain number is MMX240615519996 on dated, 24.06.2015. I still did not receive my handset. I am receiving different types of false commitment from the same. Details: Micromax Mobile Model no-A106 Unit-2, White colour Job Sheet Number- N090195061517000205 Mobile Dispatch date-02.06.2015 Mobile Dispatched at the M/S Unitesh 2686, First floor, Opposite jagmal, Neuro City Scan, Old Bus stand road, Bhatinda, Pin code-15001

rajiv chawla

Posted on Jul 10, 2015

22 day bill 17000/ in tata Docomo no. 9315288777.missaling

jagjit singh

Posted on Jul 10, 2015

Vadafone make fake bill of Rs1250 in a day for 200 mb.not ready any thing.my no is 9888567657

chanchal singla

Posted on Jul 09, 2015

sir/ma'am i had been using TIKONA WI-BRO/( RS.999 a month with 4 mbps speed upto 30 GB.) from august 2014. I got problems in march-may. my modem was not working and i used to call them each and everyday. they promised me engineer visit BUT over 15 days passed no one came. promised for a REBATE IN MY BILL. but nothing fullfilled they generted my bill of rs.2280 i repeatedly asked them to solve my issue expaining everytime the problem but no reponse. tried to speak to seniors but in vain. as the connection was on my father's name they repeatedly called him to pay not even bothering about my issue. i disconnected now a month or 2, i am getting calls from this number-8800892412- asking me to come to TEES-HAZARI COURT HARASSING ME AND MY FATHER. i am an IAS aspirant and my exam due in august and they have wasted my 2 and a half month, my money,my loss in terms of these plus the mental trauma still i didnt complained but now i really want them to learn the fact "THAT CONSUMER IS NOT A FOOL"

Saidul Islam

Posted on Jul 09, 2015

I have taken Reliance Dongle 9330918767, but it is no use. You can check my usage also. last 2 month i want to surrender connection they dont agree. when they sale this connection make lots of false commitment now day by day they raise bills. Please check my usage and resolve the issue

asadullah

Posted on Jul 09, 2015

Hi my self Asadullah, mob 8100694699 .i am customer of Reliance gsm I got a msg from realince gsm side on 8july 2015. Msg was.. If recharged rs 57 then i can get tt rs 47 +50mb +450 mb 3g data for 30 days...but after recharged i got " Recharge of Rs.57 successful. Enjoy 10MB 3G valid for 10 days.RCOM Before recharge i called up 198 numb from same numb.one of represented told me the same.. after recharge i called 198 numb and one of represented told only you got 10 mb3g deta for 10 days on recharge of rs 57 no extra talk time Check my screen shot also. plz do something

Umashankar Mukherjee

Posted on Jul 08, 2015

i have been cheated by S.H.MUMTAZUDDIN TIMES PVT LTD THE MAKERS AND MARKETEERS OF GABA MOBILE

NILADRI GHOSH

Posted on Jul 06, 2015

I am Niladri Ghosh (Mob. No.: 9088052009), a customer of Idea last couple of years. Last 02.07.15 Rs. 45/- deducted from my main balance due to renew of some application which i have not done. I have lodged one complain SR: 1-57626791712 with Idea website. But nothing happens till now. I want my balance back.

Harish Kumar

Posted on Jul 06, 2015

Sir, I bought this mobile on 26th June, 2015 and gift to my wife, as she went out for holiday. We bought mobile late night 10.00PM and her train was at 3.00AM. She was very happy to see fantastic mobile. But after few hours, phone went off automatic and behave weirdly. She came back on 5th July and we went to dealer. Bansal Electronics Sec-22 Chandigarh, He said he cannot do any thing, and said go to service center . So today 6th July, I went service center in Sec-47C, in Sec 47-C Mr. Mukesh Bhandari incharge refused to replace the defective piece and said to left the mobile for atleast 10 days and they will repair the same. I feel, , they clearly cheat me. I got defective piece and it can happen, but now instead of replacement of the same, they will repair it and take 10 days..its unacceptable. Please resolve my issue ASAP. Regards,

Anuj jain

Posted on Jul 03, 2015

Complaint about tatasky A complaint registered 2 months before but no action has been taken till date from the company Need your help Thanku

Chikan Banerjee

Posted on Jul 03, 2015

I am complaining against Tata Docomo.They are forcing me to change my post paid plan 40 GB @ Rs.999/- + Sr.tax.to 6gb @Rs.950/- WiFi plan we'd 25/7/2015.I do not like to change my WiFi photon max plan .please help me to resolve the problem .my tata Docomo max WiFi no is 9230030467.and I am using it since Nov,2015.and paid them Rs.2030/- on 1/11/2015. Chikan Banerjee.

Anish Mukherjee

Posted on Jul 02, 2015

Every day Balance reduced for aircel mobile on this no 9831626877.9831626877.caustomer care replied that activated some jocks,entertainment tv etc but I don't activate this facilities on my ph no.no.plz do something Thanks Anish Mukherjee

Sanjay Kumar

Posted on Jul 02, 2015

Kindly help me in rference to Reliance Communication limited who had started their services without my permission and deliberately charged for that. Can UPBHOGTA FORUM help in this case.

Swapna Kashyap

Posted on Jul 02, 2015

I am using MTNL landline and broadband services on tel no 22794520 and the landline is dead from nearly one month and on the same number i have taken a broadband connection which is also not working from one month.

Govind ram sahu

Posted on Jul 01, 2015

Vodafone Zonal Offices - Pujari Chambers 1st floor block B,near Pachpedi naka, New Dhamtari Road,Raipur C.G. 492001 walo ne mere se 30,000 {25000counter + 5000deposit} liye aur mujhe har mah 2500 rs milega bola jisse apka 30000 1year me cliar ho jayega bola magar mujhe 2 mah tak hi 2500 diya aur baki paisa ko dhokha dekarke kha gaya aur kuch logo ka transfar bhi ho gaya hai Pls help me Thank's Govind sahu saicomputer bargaon,block-beral,dist bemetara cg 491332

Somnath Naskar

Posted on Jun 30, 2015

I have requested for cancellation of Airtel mobile number# 8585888237 on the month of May and got response call from Airtel and I confirmed that I don't want to continue. However I recently came to know that the number was not cancelled and when I asked them why the connection was not cancelled, they told that I confirmed previously that I wanted to continue with the connection (which I did not) and also asked me to pay a month bill to cancel. Therefore I need your help to resolve this issue ASAP. Please find details below: Mobile No to be terminated: 8585888237 Alternate Contact number: 9051469341 Complaint reference number: 62118206 Date of complaint: 25th May 2015

Nikhil Patwa

Posted on Jun 29, 2015

Activated caller tune without my permission(charged ₹30) and ₹15 charged me for downloading caller tune. I have called their customer care number, they are not listening to me and told that I have activated it but I haven't.

Saquib Gulzar

Posted on Jun 28, 2015

I have been using Tata docomo Network under the scheme of Rs 349- where the benefits i can avail is 1 Gb internet, 1000 mins calling, 100 local and national sms. The due date of the bill was 27th May and i have paid my bill duly before the time. In the next month i was asked to pay Rs 959 or else my outgoing services will be stopped. My questions are- 1. If i am paying before the fine date on what basis my credit is utilised. 2.Why am i being not informed by the company if any extra usage has been done. They asked me to pay Rs 959 on 22nd of June and when i asked the bill , they refused to give.How can you charge a customer without providing a bill? 3. On 22nd of June they were asking for Rs 959 and on 27th of June they are asking for RS 1890.How is that possible. There are a lot of complains which will not fit in the given word limit. I have been duped by Tata Docomo. The consumer court is my last resort. Kindly help

Nikhil Ingale

Posted on Jun 27, 2015

I had applied for airtel Broadband connection on 9th june. I received call from customer care asking for address.I asked thrice whether it is possible to install at my location or not.Then i made online payment as said by executive.Then on next day i received call from airtel asking for document submission. I sent the documents via email. Then next to next day again i received call saying connection is not possible in ur area.From that day i have called Customer care almost 15 times.But they fooling me saying you will get ur refund back within 2-3 days. I had made the payment om 9th june and today is 27th june but still i haven't got my refund. Hoping you guys can resolve the problem.

Rajat Gupta

Posted on Jun 27, 2015

Dear Sir/Madam Dear Sir/Madam My Number of Reliance 9018765559 was yesterday closed without any prior intimation due to which I am hanged up. I had applied for MNP which was supposed to be done on 3rd July 2015 as the information given to me by Mobile operator. Number closed on 26/06/2015 without taking myself into confidence and the new operator. It is violation of guidelines of TRAI and harassment of Consumer. I want your action and steps in this matter asap. Regds Rajat Gupta 09953425145

UMAMAGESWARI

Posted on Jun 26, 2015

BSNL MOBILE SIM HAS BECOME NON -FUNCTIONAL WITH BALANCE AROUND RS.300/-.WE TRIED TO ACTIVATE IT THROUGH CUSTOMER CARE AND IN PERSON AT BSNL OFFICE, SECTOR 02,BS CITY, BUT OF NO USE. REQUEST IS TO RESTORE THE SERVICES AT THE SAME MOBILE NO. 8986473947, AS THIS NUMBER WAS GIVEN AT VARIES PLACES LIKE SON'S COLLEGE, SCHOOL, ETC..KINDLY HELP

niloy bhowmik

Posted on Jun 26, 2015

so many times aircel cellular limited deducted from my mob no. 7686847087 without any reason.please look into the matter.

Shyam Sunder Goyal

Posted on Jun 26, 2015

I am writing this for complaint about unnecessary balance deduction from my Airtel Account mobile number 9718009842, From 16th June to 20th June , Around 120 rs were deducted from my account , I tried to call airtel customer care and surprisingly no one responded me correctly , One customer representative says that there is technical issue in their system and on other side other one says that he do not have any details about my account , and I should call after 4 hours!! Pathetic,Why should I call again and again if they do not have the details ????? Anyhow I tried to call the appellate number and nodal office numbers , but seems like they are no longer interested to give service from there too, then why you have given those number on internet ????? Then Finally I wrote a message to Get number ported and suddenly all their system started working fine and I got around 5-6 calls in 2 Days , and one of their representative promised me to refund me the amount in next 24 hours , Sounds

Ramit Baksi

Posted on Jun 24, 2015

Hi, I am a MTS Data card user for last 4 months. From 20th June, 2015, I facing connectivity issue. I have logged a request on that day itself at MTS GSD. They provided 20 working hours to resolve the issue. Now, they closed the issue as resolved without my confirmation. Now, yesterday 23rd June'15 I again call the GSD. They again logged a new request and asked for my availability. As they do not provide any support after 6pm or in the weekends I took leave from my office for today and asked them to call for live assistance. But, did not receive any assistance and the issue still exists. I again called the GSD, now they are saying the resolution time is 26th June, and they can call me anytime within these days but, it is not possible for me to take leave till 26th for there call or assistance. But, still they are not taking action. Request to all concerned Authorities to take necessary action against this. MTS Data card no: 9831020708 Customer: Ramit Baksi MTS rquest no: JUN/5688

Sumit Bhatia

Posted on Jun 23, 2015

From 22/06/2015 morning, 0600 am (i checked) my airtel sim is not working. I have got a new sim on 22/06/15 at 0315 pm but the same even has not been activated so far. its been more than 30 hours and i am unable to access my phone to make and receive calls. I tried calling airtel 4-5 times but so far have not received any concrete response from them as why my old sim has stopped working and why my new sim has not even got activated, wherein i have been told the sim will be active in 2-4 hours but it is close to 24 hours now. I am really frustated now as i can't port my number to different operator till the time i don't send sms from my current working number for portability (as told by customer care from airtel). I am helpless as everytime they have not respected the deadline provided by them to resolve my query. My work is suffering as the basic contact tool my mobile number which i am using from last more than 12 years is not operating. looking for Consumer redressal forum support

Khurshid Ansari

Posted on Jun 22, 2015

Sir, I have purchase a samsung mobile (SM B310E). But the mobile shope keeper gave me a duplicate samsung mobile which is differ from original one and IMEI number of that mobile is not veify in IMEI website. I want to complain against that mobile shop. So what can i do?

PRANKUR GUPTA

Posted on Jun 21, 2015

Samiran Sarkar

Posted on Jun 21, 2015

I have activated a one GB plus 1 gb pack which was supposed to give me 1 + 1 gb at Rs. 750 and the lady when activating it told me it is not going to come more that 750 as 750 is the capping rate. now on 31st of last month i got a text that my usage is 1282.54 MB and they have sent me a bill of 6400.

Nayeem

Posted on Jun 20, 2015

RELIANCE GSM, RESTORE MY CONNECTION (STUPID GUYS OF RELIANCE) SIR, IAM FROM HYD MY RELIANCE CDMA CONNECTION NO 9347215787 IS TOTALLY DEAD FOR 2 MONTHS DESPITE SEVERAL REPRESENTATIONS, SOME STUPIDITY DONE ON MY CONNECTION FROM RAGHUVENDRA ENTERPRISES, HARI BOWLI, HYD. IT IS BIG SHAME ON RELIANCE INDIA MOBILE. SIR, I HAVE SUBMITTED MY DOCUMENTS FOR MNP FROM CDMA TO GSM IN RELIANCE ON 24 MARCH 15, AFTER 5 DAYS MY CDMA CONNECTION WENT OFFLINE AND NO SIGNALS IN GSM SIM CARD. WHEN I ASKED THE RELIANCE STORE,THEY SAY MY CONNECTION WENT IN DEDUPE (BULK CONNECTIONS) AND HENCE IT WILL BE AVAILABLE IN NUMBER POOL AFTER 3 MONTHS. THEN I CHANGED ONE OF MY CONNECTIONS TO ANOTHER SUBSCRIBER MAKING A ROOM FOR RELIANCE SIMCARD AGAIN IT SAID YOUR TVP IS NEGATIVE, THOUGH I GOT THE POSITIVE TVP MSG ON RELIANCE DEMO, THEIR SYSTEM SHOWS NEGATIVE TVP. NOW WHEN I SHOUTED AT MR. SRI RAM, HE SAYS, YOUR NO IS RUNNING ON INTERNET DONGLE. (HOW STUPID IS THAT GUY WHO PUT IT ON INTERNET DONGLE, WITHOUT SEEING ITS

Rabindra

Posted on Jun 19, 2015

I am neither a consumer nor a account holder in UCO Bank. yesterday I received a message from S Centre number 9768099140 i.e "Dear Cunsumer, LPG Subsidy Rs245.23 for Cash memo 107702 dt.12-06-15 transferred to your bank account noxxx73 in UCO BANK'. It may be a wrong entry or some one using my number. So, plz check and take appropriate action on this.

Nitin Sharma

Posted on Jun 18, 2015

I have paid my all bills for my tata docomo number 9028066300 the details of last 6-7 transactions are: Dec-14 Paid Amt: 674 Jan - 15 Paid Amt: 678 Feb - 15 Paid Amt: 824 Mar - 15 Paid Amt: 1784 Apr -15 Paid Amt: 702 May -15 Paid Amt: 780 Then also my outgoing services have been stopped. their representatives have added some another number (8237588001) in my account, without any proper verification, it has been completely their mistake and I have been tortured to pay unnecessary dues.

Manish Agarwal

Posted on Jun 17, 2015

Given my phone for service on 23rd feb , but I am not getting my phone back, I have mailed to them with complain on 5th june but not getting any positive response from them , please suggest what needs to done so that I can get my phone back.

Tulika Goenka

Posted on Jun 17, 2015

GOUTAM SARKAR

Posted on Jun 17, 2015

In May 2014, I had to surrender my Broadband connection against my landline number 22803813 with BSNL as they failed to provide the service for more than a month. Since then my telephone line is also working sporadically. This can be verified from the complaints docket register. Presently, my line is dead since 5th May,2014. Repeated complaints, writing letters to the CGM, Calcutta Telphones, to the Central Ministry and talking to the Local Exchange Officials ( Hungerford Street- Mr. Prabhakar Reddy) failed to yield any result. This is total apathy on the part of a Service Provider when they are charging me the normal rental + other charges every month and I am paying the same regularly. This is extreme harassment to a Senior Citizen and fraud. BSNL should refund me the money they have collected and pay me compensation.

priyanka singh

Posted on Jun 16, 2015

my aircel no that is 9804479523 has been blocked by the concern company without any prior notice .

CHELUVA RAJ

Posted on Jun 16, 2015

My tata docomo complaint no for the mob no 7411223388 :477803547. I am using Tata Docomo postpaid connection. I am facing mobile network speed problem in 2g data which is running at 2kbps speed from May 8th from when I raised complaint. I was communicating to appellate team but I am not happy with their communication. Apart from solving my problem they are keep telling me that we are given best speed whichever is possible from their end so the best speed will be 2kbps means I am wondering I have sent multiple mails for some clarification but still they are telling they are giving best. If they are giving best speed which is 2 kbps even I can pay the best money of Rs.100 for Rs.799 will they agree with this.

Mohit Gandhi

Posted on Jun 15, 2015

Hi, I am being charged for the services, which I have not used. That two twice they are harassing me continuously. I want to file a complain in this regard my data card number is 9599204805.

Niloy Das

Posted on Jun 14, 2015

Sir, I am Niloy das, my number is 8013363759.I am using Aircel since 1 year but from the last 2 days I have fetching some network problem. My home network coverage is very poor. Please solve this problem. Area: Sonaria Dist: South 24 pgs Pin: 743377 Landmark: Sonaria primary school Alternating contact number: 9051822862

NIDHI

Posted on Jun 13, 2015

I had purchased a new prepaid no. from air tel 9-10 days back. I am receiving calls n text from HDFC banks regarding some loans by the name of Rajesh.

Ranjit Mondal

Posted on Jun 13, 2015

DEAR SIR/MADAM I AM RANJIT MONDAL FROM DURGAPUR WEST BENGAL. MY RELIANCE CDMA NO 9609605588 . ARISING VARIOUS PROBLEM EX. BALANCE ENQUARY *225 , *226 CALL NOTIFICATION , CALL DROP ETC. AND COMPLAINT MANY TIME 198 AND APPELLATE AUTHORITY COMPLAINT NO IS 234395535 ,234324113 . BUT RESULT NO. THEREFOR I REQUEST TO PLEASE SOLVE MY PROBLEM THANKING YOU WITH REGARDS RANJIT MONDAL MOB 9609605588 ALTERNET NO 9093133144

Ranjit Mondal

Posted on Jun 13, 2015

Rahul Sethi

Posted on Jun 12, 2015

Dear Sir/Madam, I purchased 24 month zero plan frm http://shop.rcom.co.in/on 27 may. by paying 18950 on site thru hdfc cc. but even after 16 days and numerous calls and 25+ emails they are neither activating the 24 month zero plan nor they are giving me my money back.my order id is HOCIEKTVN. Please mediate with reliance communication eshop and get my plan activated or my money back they just keep on giving me false assurances since last 16 days. Else I will have no option left and wil have to file a case in consumer forum against rcom eshop for the financial and mental harrassment meted out to me and for the time they have wasted. Thank you for all your help.

Sumit Kumar Ghosh

Posted on Jun 10, 2015

rana bag

Posted on Jun 09, 2015

Sir i use aircel sim since 3 years. 3/6/2015 comany charged me illegal rs 10.

Arihant Jain

Posted on Jun 08, 2015

Mayank sharma

Posted on Jun 06, 2015

my vodafone post paid no (9649121640)has been suspended on 04/06/2015 without any intimation and without any reason. when I talked to customer care and vodafone stores they have not responded to me with any appropriate reason. my banking facility and other facilities are connected with the same no and due to this I have been suffering from mental trauma severely. Despite a lot of efforts no action has been taken.

pratik sharma

Posted on Jun 06, 2015

sir. i have atatawalky no65164352 last 31.051015 my walky convart postpaid to pripaid ,varyvicktion was sussesfuly but outgoing and incoming is not warking tatadocomo help senter fail to help me please sir resolve my problem

Supratim Roy

Posted on Jun 05, 2015

Vodafone has changed existing Bill Plan of 199 to Plan of 249 without any written consent from me. E-mail wriiten to appellate.kol@vodafone.com but with no result. Vodafone has risen the bill amount by doing so&when asked for the copy of the application form with terms&condition, denied to produce the same. I want the reversal of all my payments and compensation for the harrasment

Sujit Halder

Posted on Jun 05, 2015

Suddenly a day my Aircel no.(7098877271) has stopped working and displaying that sim registration failed. When asked to the executive he replied to resubmit the documents as verification has been mismatched. I replied nothing and mailed a complaint to the higher authority on 31st may, 2015 but on 3rd of this month he gave me the same option in a reply mail. Then on the same day I replied too him that why should I resubmit my documents as the connection has been started by proper verification of the documents and now you are saying that it has been mismatched. I also mentioned that if he surrender me my old document with a proper reason as it is your fault then I will resubmit my documents but still now no reply has been given to me. So, at last I am at your door for justice as the appellate authority has been harassing me for the past one week and not starting my connection. As it is company's fault then why should I'll be the victim?? Pls help me. Regards Sujit

nandeep kaushal

Posted on Jun 04, 2015

i am using idea sim 9086787520.. i recharged by no with 2g monthly pack 198 ...then after 2-3 days i needed 3g ..so i made a small 3g recharge... whent the 3g pack ended ..idea also lapsed my 2g pack ...now when i call their cce they says it is our company policy ...u should have called us 1st before recharging...now what shall i do now

Kamal Ghosh

Posted on Jun 04, 2015

Dear sir my phone number is 7688043060 dedicated by RS 35/-on 04.06.2015 because activated fun TV but i am sure i don't active fun TV . and i spoke to aircal customar Care service name of Mr arunov kumar malick (Customer Care service number is 198) i request him please returns my balance 35Rs please help me in the matter because i belongs to a middle class family and this is a big amount for me one again request please refund me the balance amount of 35Rs from Kamal Ghosh

Suman

Posted on Jun 04, 2015

I have been being unnecessarily harrassed by Airtel representatives to pay the bill for my ex-roomate's postpaid number. I get around 10 calls in a day from Airtel IVR and reps who are coercing me and forcing me to make them talk to Ankita Singh because she has shared my number as the alternate number. They are rude and don't listen. I am feeling mentally distressed and totally irritated over the tyranny of calls and follow-up explanations. Please help me

Arideep Halder

Posted on Jun 03, 2015

I bought MTS MBlaze Data Card 2 weeks back. After using it I am continuously facing Internet speed issue. I am unable to use the service at all at my home network. Whenever I lodge a complain I am given a complain number. Then I am called and told every time the work is done and problem is resolved and I would not face any problem again when I return back to my home network. MTS is completely cheating their users. And appropriate action must be taken against such companies. Complain numbers issued were MAY/6015 and MAY/7783

Kevin Remedios

Posted on Jun 03, 2015

This is to complain that an employee of Idea Cellular named by Priya Dharshini Gandhi supposedly a Relationship Manager has entered into my idea account and made troubling and disturbing changes in my account. The unauthorized changes are as below; 1. IDEA has cancelled my internet facility without my consent. 2. IDEA has put a Black Berry internet pack on my account without my consent. 3. IDEA has cancelled my 3G facility on my account and internet. 4. IDEA restricted my calls and incoming also. I have called IDEA on 1st June late evening after waiting in hope that the services mistake was done by error, however, I was informed by the tele executive that he couldnt do anything to rectify it. And the changes were done by their relationship Manager. When asked if any request was done, he replied no. He then told me i would get a call back on 2nd june in the morning to rectify the issues. IDEA is using my account as they please & after intimating them still no action.

Ratnadip Sahana

Posted on Jun 02, 2015

This complaint is against RELIANCE GSM telecommunications. They charged me heavily at a higher call rate although I had a rate cutter of 5paisa/min. This is a case of fraud as this has happened to many people. They are luring customers but are providing with the services. The customer care blocked my call. Please do something.

rakesh prasad shaw

Posted on Jun 01, 2015

my aircel no. i.e.,9804479523 has been suddenly blocked without intimation

Ashish Pareek

Posted on Jun 01, 2015

I have another no. 9650579888 which was working fine with airtel.but some guy from Smart Step agency associated with Vodafone told me attractive plan of 199 Rs including 600 Min Local+National free and 150 Rs for 3G 1GB Data. By this i agred for MNP and i switched to Vodafone.But now i came to know that there is no such plan of 600 Local _National free also there is no 1GB of 3G data plan in 150 Rs..The guy from Smart Step is saying now you to bear as per running plans only.I cant help you.This is a fraud which is done by Smart Step agency. I have paid 250 Rs as security fees also. I have receipt of that. This have caused me a lot of problem.

Sanjay Kumar Saha

Posted on Jun 01, 2015

Dear Sir/Madam, I have given closing request of my airtel no. 8585893309 on 14/04/2015. After repeated follow up my number has not been closed. 3-4 times airtel has given me false information and false commitment Please help me regarding this to close my number.

Arindam Bagchi

Posted on May 31, 2015

This complaint is for my Vodafone cell phone post paid number 09674191527. This connection was taken with high rental charges mostly to facilitate Internet connection which I could not use becoz of no reason. Several complaint has been made on their call centre but of no help. I have stopped using this number from December.it is showing in their system as non usage. After their person came to take the payment which I made on feb 2015 for Rs. 2450/- approx, they assured me that new bill which was generated for Rs. 1122/- would be waived off. Still they are charging the same today. Also I have made a written letter to close the connection which I have submitted on feb end and final closure was done on march 4 th. but then they have slapped a charge of Rs. 800/- plus just for 5-6 days whereas their monthly rental will for the entire month, prorate wise also it is not coming to Rs. 800/- plus. Please help as I was not using the number from December which is being showed in their system .

Suvrodip Dhar

Posted on May 31, 2015

Sir I have purchase HTC 826 model from local dealer . After just 15days phone get very much heated and headphone jack was not working. So I have submit my phone to HTC service center in Dwarka(New Delhi). But HTC service center is jUST ignoring my complaint. Every time I call to them they just give me a another date to call and saying that our Backend team is working on your complaint. everytime they are saying the same thing, even i mailed to them many times and they replied me the same thing. I am just fed up with their service . Ist time they said they give my phone back after 15 days . Now they are saying it will take time due to some backend issue. Name of the service center is KDM marketing pvt ltd sector 4 Dwarka. Please sir solve my problem

Suvrodip Dhar

Posted on May 31, 2015

Sir I have purchase HTC 826 model from local dealer . After just 15 days phone get very much heated and headphone jack is not working. So I have submit my phone to HTC service center in Dwarka. But HTC service center is jUST ignoring my complaint. Every time I am calling to them and they just give me a another date and always saying that they working on my issue, Backend team is working. I am just fed up with their service . Almost 1 month gone they are not able to solve my issue. Ist time they said they give my phone back after 15 days . Now they are saying Backend team is working. Sir, requesting you to please take action against them. You are the only hope to solve my issue.

Akash Chowdhury

Posted on May 31, 2015

From yesterday night my aircel sim card is not working. I called the customer care 5times,they said me they have taken complain and will be alright within an hour.but it didnt work the whole day I found no network.tried in different phones.searched network.went to aircel store,replaced my sim card,but still same problem.store and customer care both are not giving any response.this is my very important number,please help me.my aircel number is 9804430998.my name Akash Chowdhury from Kolkata alternative number 8820866958

Subhrajit Das

Posted on May 30, 2015

Dear Sir / Mam, Kindly note that without any proper or prior notification, my aircel mobile number 9804222224 have been permanently deactivated, which has affected a lot by in terms of contact. Please help me out. Regards, Subhrajit Das

Somen Mondal

Posted on May 29, 2015

When i recharge my account of aircel.They charges without any massage.when i check my vas,they shows no vas pack.They activites as company wishes.This not first time with me.

Yashwant Gahlot

Posted on May 28, 2015

I am using Airtel postpaid connection. Facing false billing problem by Airtel prominently.

Asif Husain

Posted on May 28, 2015

Hello Sir / Madam, Service Provider : MTNL Mumbai Atleast from last 15 days my MTNL landline phone and internet is not working. I have complained twice through the portal but no action. I even got a message on the mobile stating that the issue is resolved on 26th May, 2015 stating that dock number 2341 is attended. On an average after every 3 months, the line gets disconnected. Before 2-3 years, continuously for 2 months the net was not working but still the bill payment was done regularly from our end. Earlier (2-3 years) I used to raise a complaint on MTNL portal, after few days it used to display as if the issue is resolved but it was all false because the landline still used to be dead. I am highly disappointed with this service and would not recommend anyone to use MTNL service. My landline number is 25354006 and reside in Mumbra (Kausa). Requesting you to please look into this matter. 9870535222

ferose khan

Posted on May 28, 2015

Recently i changed my sim network BSNL to AIRTEL. signal Coverage is very weak in my area. Pls do the needful to get full coverage. sometimes signal not available in open area also. otherwise to permit me to change other network

satabdi sarkar

Posted on May 27, 2015

Reliance company wrongly deduct 85rs from my A/C balance.they agreed that it is worngly deduct but now they are not return my balance. So please take a legal step for this.

Mayank Bhatia

Posted on May 26, 2015

Sir/Mam, Myself Mayank Bhatia I purchased a T24 sim(8962146810) from big bazaar Jabalpur on 11 August 2011 on my father name Mr Ramesh Kumar Bhatia but I got to know that it is some one else name (Rauindra Nath) when I had gone to convert it has ha micro sim but when I ask them ( Big Bazaar T24 ) to Mr Ramesh Kumar Bhatia's name they deny by saying that there is no process for this . Kindly resuest you to please solve my problem as soon as possible . Alternate No. is 9074203948

RANA DUTTA

Posted on May 26, 2015

SIR I AM FROM HARIPAL HOOGLY W.B. TODAY AIRCEL(WEST BENGAL CIRCLE) CUT MY BALANCE RS.50. WHEN I INFORM THAT TO THEIR CUSTOMER CARE THEY AVOID THAT COMPLAIN STRIGHT. I WANT MY BALANCE(i.e. Rs.59.78). Now my balance is Rs9.78 (after cutting rs.50). I WRITE AN EMAIL TO THEIR COMPANY ALSO.BUT THEY DO NOT REFUND MY BALANCE. PLS HELP ME. THE AIRCEL NUMBER IS 8759849604

Jagdish Ghodake

Posted on May 26, 2015

Sir, My Mobile no.9270061644 currently I am using the services of TATADoCoMo which I want to port to Reliance Telecom But the DoCoMo people are not proceeding my port request. For three times so far I have raised the request & due to lethargic approach from DoCoMo I have not yet get it port nor any satisfactory answer from them for not porting my number.

Debashis Biswas

Posted on May 26, 2015

On 25.05.15 Vodafone deducted Rs21 from my mobile balance for "HOTSHOTS " service which I've not subscribed for. Kindly do the needfull so that I get back my lost money

Sakthivel G

Posted on May 25, 2015

Tohid parvez

Posted on May 25, 2015

Sir my mom use an aircel sim card whenever she recharged the balance got deducted and every time their customer care say this will not repeat today they call in my mom no. 13 times even we didn't respond to their call but just after it msg came form them that 30rs is deducted for subscribing music but I have my phone in my hand and I didn't even reciecve their call. Please take some necessary action

Arfeen Alam

Posted on May 25, 2015

I made a payment of Rs 700 against CDMA mobile no. 9304426402.I paid it through Paytm. Reliance communications says that they are unable to track the payment. Paytm says they checked with Reliance and that the Reliance customer care had provided a reference no. saying that they did receive a payment of 700 rs. However, Reliance has debarred my brother from making calls. They keep calling him for payment and keep harassing by sending sms as well. The Reliance no. 9304426402 belongs to my Cousin brother Amanatullah.

Sasthi Charan Halder

Posted on May 24, 2015

This is regarding my cellphone charges - 9830282761 from Vodafone Kolkata. They have charged me International roaming charges while I am in India. Though I have paid this unreasonable and unacceptable dues, I need your advice and support so that they refund me this charge and does not charge to other customer for such unacceptable practices. How can they charge me international roaming charges for incoming, outgoing calls and international GPRS charges. Please note the calls made, SMS services, GPRS services used are not disputed). I was was in Jaigaon, Alipurduar - India on 19th Dec and left for Bhutan on 20th Dec around 10.30 am. I find there are roaming charges and GPRS charges on these dates.

Sandip Chowdhury

Posted on May 23, 2015

I had purchased one MTS data card from M/s Global Hub (Contact person : Mr Deepak Jaiswal Tel No : 8013350685) for which I had made payment of Rs.2472 through online payment. This payment is for four months advance rental with dongle free. I got the data card and got activated with a number 8648022014, for which I had not got any bill from dealer despite my several request. I had received a part bill of Rs.474 and I had paid the same based on the request of the dealer, whose proof is enclosed. After that Global hub had made three payments to MTS on account of me. But he had refused to pay the fourth payment, despite my several telephonic request to him. Finally MTS had disconnect my data card connection due to non-payment of bill. I had made complaints to MTS by phone(Complaint No : MAY4605) and mail (copy attached) but no action is taken so far. This is very unfortunate incident and that too with a very small money of Rs.608. harassment b

achyut sonowal

Posted on May 22, 2015

iam a aircel consumer actually i have pocket internet connection but aircel guwahati blocked the inter net access many time it true i recharge but i cant access

Keshavan Gorur

Posted on May 21, 2015

Hi, My name is Keshavan and my mobile number is 9902805660. On the 21st may I got 2 messages from Airtel saying that a total of Rs 51 has been deducted for hello tunes which I have never subscribed. I went thru cust care and they cancelled the service without refunding my money. This is daylight robbery. Charging for services that I never used. Please make sure you get me my money back.

Keshavan Gorur

Posted on May 21, 2015

Hi, My name is Keshavan and my mobile number is 9902805660. On the 21st may I got 2 messages saying that a total of Rs 51 has been deducted for hello tunes which I have never subscribed. I went thru cust care and they cancelled the service without refunding my money. This is daylight robery. Charging for services that I never used. Please make sure you get me my money back.

AMITAVA DAS

Posted on May 21, 2015

I have received a message from Vodafone in which it was clearly written that if I will recharge by Rs.147/- then I will get 1GB 3G internet usage instead of 500MB.but when I have asked their customer care they told me that there was nothing has been mentioned about this offer. Pls. look into the matter as this is not the first time for me.Hope, you will do the needful and will be taking necessary steps against this type of fraud SMS from vodafone.

Deshabrata Biswas

Posted on May 20, 2015

Sir, Till long the AIrcel authority is stolen my balance by showing various excuse. Even after lodging any complain on 198 the block my number to talk with a Customer Help Representative. please take necessary action.

Mangey Ram

Posted on May 18, 2015

Sir, I am karnataka vodaphone prepaid customer. My prepaid no. is 9590275930. Presently I am in Roaming in Uttarpradesh State. To get free Roaming Charge I done Recharge on 29 Apr 2015 of Rs 126 from Gorakhpur through Demo- SIM Number 9838582922. After Recharge I got the following message on my no. Recharge of MRP Rs 126 on 29 Apr 15 successful. Talktime rcvd Rs 1.24. Tax Rs 13.86. Access Fee Rs 110.9. New Bal is 52.9 Trans ID RM 15844206844. I neither got roaming free and not got talk time. Further I contacted vodaphone care UP as well as vodaphone care Bangalore on my mobile many number of times but there was no solution with them to get refund of my recharge value Rs 126. Sir please look into the matter and do needful in the favour of customer. I do Know Where my recharge amount has gone.

Saurabh Khandelwal

Posted on May 18, 2015

Sir, I have subscribed to Vodafone corporate plan and from last 1 year i was using it without any problems. However, i found that this month my post paid bill amount was increased from an average bill of 450 to 1300 Rs. Initially, when i subscribed to the plan of Rs 375, i was told that no extra money will be charged if internet is used excessively, however, speed will be decreased from 3G to 2G. But when i inquired about the current bill, i came to know that my plan was changed to some other plan where internet was not free after certain download limit. I was also told that Vodafone had messaged me regarding this intimation. My point is, how can Vodafone change my mobile postpaid plan without asking for my acceptance. This is a fraud. This is cheating. If my plan was to be changed, my permission had to be first sought telephonically like most other operators do. Just by sending a message and that too with inappropriate information about the new applicable charges amounts to FRAUD

Ayan Sen

Posted on May 18, 2015

i changed my bsnl broadband scheme from 500 combo to 675unlimited on 25.04.2015. the bill sums up both charges for the month of April i.e.535(monthly)+ 695(usage)+675(one time charges). how can i pay two type of rents for a single month/

Anirban Roy

Posted on May 17, 2015

Dear Sir/Madam, I have a Vodafone Postpaid connection of no: 9830076521. For the last 3 months Vodafone is charging for an unknown download of 99 rupees. But for bill period of May Vodafone has charged 559 rupees for the same unknown downloads which I have not downloaded. I am continuously registering complaints to Vodafone for 3 months. They are adjusting the amount charged for every month in the next month bill. But this is not the solution. Every month they are charging these. This month it has reached beyond the limits. I am not going to pay 559 rupees that has been charged. I begged to you to kindly look into this matter and provide a solution. Thanks and Regards, Anirban

Abraham K. Thomas

Posted on May 17, 2015

My land phone of Tata Indicom has complaint and I reported this to them. Problem with the battery and I told them to give the battery so that I can change it. But they need the instrument at Ernakulam. I can not take the telephone from Kottayam to Ernakulam for repair. They have no service station at Kottayam. I can not understand how they can say this. This will be the case with every customer who has tata phone. Please try to help me. Awaiting your reply

JITENDRA KUMAR SINGH

Posted on May 14, 2015

m jitendra mene mts ki compny se mts ke 2 dongal liye the jisme s m 1 use kar raha hu or 1 ka bill mene nahi bhara kyoki jabse mene mts ke dongal liye hai uske 2 din bad hi mene speed ki complaint ki thy mujhe hames 24 hr. ka samye m thik karne ko bola jo aj tak thik nahi ki gai jab meri complaint par koi sunvai nahi ki to m kis bat ka bill baharu phale meri complaint par karyewahi ki jaye fir hi m bil paye karuga or ab mujhe bill barne k roj phone ate hai par hamesa mene yahi kahta hu ki meri compalint par sunvai ki jaye jabhi m bill pay karuga mujhe is bare shalha d dhanyevad jitendra mts dongal number:-8459594884 mob. 9250782244

Swastick Mukherjee

Posted on May 14, 2015

I purchased Airtel broadband connection on 23/4/2015. I was assured that connection would be activated in 24 hours.It took 6 days for activation. Even after that connection is getting disconnected frequently.When contacted call center they told it would take three days to fix the problem.I have taken a six months advance rental plan and paid total Rs 7000 on 23rd of April. When I requested to cancel my connection, they are saying I won't get my money back. Reference numbers of my conversation with Airtel customer care are - 1727409164 and 1740055931. Complain number is 61891399. Airtel Tax Invoice number is 6585

Pankaj kr Dangi

Posted on May 14, 2015

Sir, i used bsnl mob. No. 9420400346. I Recharge 68 net pack on 8/5/2015. But not open any wave page due to poor net speed. I complaint lunch against company as per complaint no 1E091467558. But not solved my problems. Pl solving my this problem Thanks

Rohan Chatterjee

Posted on May 13, 2015

Respected Sir/Madam I have an Aircel prepaid connection and its number is 7278390840. Sir/Madam, on 12th of May 2015 in the evening i got a message from the company that i have been charged rs. 30 from my main A/c balance stating that some Value Added Service have been activated. But to my full conscious mind I have not pressed any button or clicked any link that might have came up with such activation of this typpe of services in my number. I contacted the concerned authority's Customer care centre twice and they could not help me and even denied my request to take a complain. so i am requesting the concerned authorities nd i am lodging a complaint against Aircel for activating video chat service without prior knowledge and conscience. please help me in this matter and i will look forward to hear from the Consumer Redressal Forum. thank you Rohan Chatterjee Kolkata

deep chandra pathak

Posted on May 13, 2015

Dear sir/madam, I purchased a xolo mobile set (xolo Q900) on feb-2014, after working for mere two weeks it malfunctioned and i have to submit it in the xolo care centre. On sep-2014 i got another set on replacement with IMEI no.911331300265599, it worked for couple of month only and from dec-2014 its camera started showing error and from jan- 2015 cell begin to hang and ultimately it stopped working from feb-2015. i have to submit replaced set too in the xolo care centre (Multitech services) located in the address 82/104/2, Guru Govind Singh marg, F, Lucknow-226001 on 17.04.2015 with work order no. 310001298685. I received a msg from xolo centre (AM-LAVAMO) on 02.05.2015 that my cell is being repaired and i should collect it from the service centre. I visited the service centre on 08.05.2015 to collect my cell, but got in reply that my cell has not been repaired and i should wait further. I was feeling horrible that if the cell was not being actually r

Roushan Agrawal

Posted on May 13, 2015

I had purchased a HTC phone from Emall Kolkata. Now my phone is having display problem. But customer service centre refused to accept my phone saying co. doesn't allow them to accept phones with display problem as per co's new policy inspite of phone being in warranty.I mailed to the co. several times but have not received any proper responses from them.

Anil Malhotra

Posted on May 12, 2015

I was confirmed by Mrs Sweta 07033745202 to swith from vodofone prepaid plan to airtel post paid plan where balance of net as well as talktime will be carried forward and a deposit of Rs.300/- made by me will be adjusted in forth month but when I wanted to switch to prepaid plan of airtel no deposit was adjusted nor any balance transfered in my mobile. Receipt of the deposit stating so is with me and can be forwarded any time.

Gauranga Sundar Jana

Posted on May 12, 2015

Reference - Bill No.824043122 dated 03.05.2014, Due date: 21.05.2015, Mobile No. 9163300610, Bill Amount Rs.2,964.96, Service provider - Airtel It has charged Rs. 2,500/- for mobile internet charges of 336 MB. I have deactivated the internet connection on 05.05.2015 after getting this bill, and after knowing that there is internet connection in my Mobile No. 9163300610. They have replied that as there was no data pack active, it has been charged so much huge amount. They offer that 2GB data at a price of Rs. 249.00 for 2G connections. I have no knowledge of net connection in this SIM card and accordingly I never think to activate any data pack. I think it is totally injustice and illogical by charging Rs.2,500/- for only 336 MB while they are offering 2GB free usage at Rs. 249.00. In this situation I am praying for Justice to Your Honour in my mobile without my consent and without informing me, and Charging huge amount whereas usage is much lower than the minimum data pack offer.

sikander singh

Posted on May 10, 2015

In the month of Feb 15 Reliance GSM sold me a fraud post paid plan through M/s Ray Service (Authorised Reliance GSM Agency) An on line complaint (2300404727) was registeted .The first bill was Rs.1388.00 and the same was reported to M/s Ray service, he told me that that wrong plan was activated on my number erroneously and will be settled soon. further he adviced me to not pay bill till settlement. I received continuous calls from Reliance for payment however bill was in process of settlement,So I have paid all dues of my account i.e Rs. 1850.00 on 21 Apr 15 & given SR (2324766257) to cancel the account. The both SR are still pending and I have not recieved final bill from Reliance as my security deposite is also pending. Further the company has charged the penality for late payment of bills where as the same was in esclation. Now the company is not responding to my e-mails. As final setlement of my account and payment of security deposite is still pending with reliance GSM.

DEBASISH MONDAL

Posted on May 10, 2015

SUSMITA DHARA

Posted on May 07, 2015

rahul

Posted on May 07, 2015

DEAR SIR/MADAM, I RECHARGE MY AIRCEL PREPAID NUMBER 9697845108 BY 9.12AM, 5-5-2015 WITH RS 198 TO AVAIL 1GB 3G DATA FOR 28 DAYS.I USED ABOUT 50-80 MB DATA BY THE DAY.BY 9.52 PM ON SAME DAY I RECHARGE THE SAME NUMBER BY RS 42 TO AVAIL TALKTIME AND EXTRA 50MB 3G DATA. BUT AFTER USING ABOUT 50 MB DATA I CAME TO KNOW THAT MY EARLIER DATA WHICH WAS MORE THAN 900 MB IS GONE.SO I CALLED CUSTOMER CARE TO KNOW THE REASON AND GET MY DATA BACK.THE CUSTOMER CARE REPRESENTATIVE TOLD ME THAT THE RECHARGE(RS 42) OVERLAP WHICH CANCELED MY EARLIER RECHARGE (RS 198). THIS IS PURE EXPLOITATION AND PLEASE DO THE NEEDFUL TO GET ME THE DATA I PAID FOR. THANKS.

Swatantra Kumar Sharma

Posted on May 06, 2015

This is 4th time when Airtel is deducting my balance without my request. I have not request any pack. Ist time on Aug 4, 2014, 2nd time on Mar 10, 2015 and third time on Apr 6, 2015 . Whenever I approached to customer care 121/198, they are not ready to listen me and adhered that I have requested such pack due to which Airtel deducted. I have requested Airtel many times to stop all packs (if any) but they activated automatically just to make money. How many people approached to Appellate? They are making huge money with such type of small deductions. I request to you, please take strong action against such Service provider those are making money with such bad tactics. Thanks in advance. Regards, Swatantra Kumar Sharma L-62, Shivalik Nagar, BHEL Haridwar(Uttarakhand)- 249403 Mobile No: 9760010867 E-mail: gauravsharma.fgs@gmail.com

SAHABUDDIN BISWAS

Posted on May 05, 2015

Dear sir/madam Good evening I am Sahabuddin From Gurgaon, I bought a mobile Asus Zenfone C , Sl no- F1AZB700T359 on 16 / 02/ 2015 after 20 days It face mic problem then I submit it Service Centre - F1 info services Gurgaon near M,G road after 20 days they reply that your phone parts is not available in India and you will be get its replacement then they did not give me phone after all near about 2 months but no respnce from this service centre . So pls help me. Thank you. Service centre contact no 011244260298

Subir Majumder

Posted on May 05, 2015

Sir, I am Subir Majumder, Sir, A M/S MMC in agartala master Franchise of BSNL, I give a Sub-frenchis of your cricle, I have deposited 10000/- (ten thousand rupees) in cash but unforcunatly some day ago my relation of him very bed. then I that's amount was collect his from M/S MMC, but he was not give me... many time i was call him but he was not receive my call......sir please give me a soluation. (M/S MMS, Propriter is sum Sujit)

Manish Nandanwar

Posted on May 05, 2015

I submitted my pf for in 2 feb. 2015 in ahemdabad but not yet didn't get any pf amount in my bank account so may i know how many days i will get the money because 3 months is completed so any reason my form is rejected or not already i posted many comments in your site but not getting good response not any reply for your side so please tell me when i will get my money because it's very urgent for me i chacked lot of time pf balance but not get any suitable time my pf no. is Gj-52314-1373 and my registered mobile no. is 8758431365 please give me reply or call me on my mobile no. 8882089182 please sir...... Thanks & Regards Manish Nandanwar

Ramesh Kancharla

Posted on May 05, 2015

Over charging of Mobile Bills - Idea Operator

Tushar

Posted on May 04, 2015

Sir/Ma'am, I am a Aircel user from many years. I appreciate the services provided by company, but recently I have got a issue against the company.Whole story is that I have to visit Bhopal for a week and for that I have called the customer support executive on 21st April for getting info about the roaming packs applicable on my number. The executive told me that Aircel networks are available in Bhopal and I can get a recharge of Rs15 which is valid for 5 days. But on reaching Bhopal I came to know that Aircel networks are not existing there and my charges are being deducted as per the roaming tariffs. I complained about this to the customer executive again but got no result for the same. All I want is a serious action to be taken for providing wrong info to customer and reimbursing the penalty charges for the inconvenience caused to me. And also the executives should be informed with the correct information so that no other customer should face any problems due to company's fault.

sabeeh aziz

Posted on May 04, 2015

respected sir, the service provider of my telephone number 9196113059 that is bsnl cdma mobile has no customer care response , gives no idea how to recharge for validity , and network coverage is poor. making life extremely difficult.

kapil bhatia

Posted on May 04, 2015

Iv been using ideaa service since 3 years and this time I faced a problem with over billing I made a complaint. For the same but no response was there , now wn my outgoing was barred I stopped using it , its been 2 months now I dinused it now recovery team is calling every person at my phone call records and asking them to ask me to pay after all this I told them ok ill pay by 2pm today as they were pushing so much pressure on me I agreed topay by that time Now , as I got stuck somewhere they called them again nd again which makes there life hell , its a mental torture kindly help

RATAN KUMAR CHAKRABORTY

Posted on May 03, 2015

I have two more MTS nos for my family. No 08926706951 was suddenly blocked by MTS server. On advise from Customer care I again recharged Rs 50/- . But the service is not restored after 25 days also. Although at least 30 times the customer executive commits to restore the service within 24 hours.In another No - 09153274314 charges for different services are being deducted many times on their own choice.This is awesome to tolerate such fraud attitude. Pl take action immediately. Otherwise I shall have to go to Telecom Ministry.Because such audicity and courage on customer have started from last year.

sonu lal

Posted on May 03, 2015

Rs-30 is deducted today by reliance from my a/c bal for one97 Gautam vas for which I was not given any request. I talked to customer care but they denied to refund my money or register complaint.my mob. No. Is_9317978859(CDMA).

Parijat Bhattacharyya

Posted on May 03, 2015

Dear Sir , I am going to hereby inform you that Telecommunication Company AIRCEL deducts balance many times without any reason . If there are no cause like : Value Added Service , caller tunes etc they cut many Rupees from main account balance . After that when we call to Customer Care then they cuts our phone or show many baseless reason of deducting money . This a horror problem of common people this era . But they don't know how to complain to Consumer Forum . I am from those common people who want to raise voice against this criminality . Please have a look on this little reason of common Indian Customers . I have attached a voice clip for proof , it is a Bengali Conversation . Thank You .

sarada prasad sahoo

Posted on May 02, 2015

Hi Team, I only able to view starplus, life ok, sony, set max and stargold. All news channels, music, other channels even starsport3, regional channels unable to view. I am trying to reach Call center helpline but no one is picking only IVR music is playing. Its really untruthful, unreliable service. Its being more than a week, neither no one is calling or no one is picking up phone. No response about resolution. When i am trying to send sms to the specified number, getting auto response back that executive will contact shortly. Please help. They are cheating us by providing a stupidity message that they are upgrading their service and your service may affected. But how many days we need to wait? Please help, I need my money back. Thanks. Regards, Sarada Prasad Sahoo Reference complain Work order number: NS1504054656953 subscriber id: 1052620893 mob-9886958155

ranita saha

Posted on May 01, 2015

Sir, i m using aircel connection from last 5 years. Recently they cut rs. 5 from my balance very oftenly from my main account balance without any reason and when i want to know the reason by calling their cusyomer care serivice they game me lame excuses and their behaviour is too rude to me. Please kindly look after this matter and this is happening to me several times

anil kumar gaba

Posted on May 01, 2015

plzz cntct me immediately the idea company is doing cheating with me

Rhitam Basak

Posted on May 01, 2015

I purchased a Karbon mobile. IMEI 911361250725284 from M/S MSG Stores on 21/03/2015. The mobile started to hang and automatically get restarted from the next day. I went to the shop and shared the issue with them. They asked me to scan my memory card which I did, still the problem persisted and they asked me to go to service center. Service center informed me, they will take a long time to resolve the issue. The shop never even exchanged the product.

SK IMTEYAZ AHMED

Posted on Apr 28, 2015

I have charged Rs.7959.42/-in two month, even if i was having Rs.650/-3 GB capping plan against my post paid number 9051046868 of Vodafone KOLKATA Circle. at the time of roaming there was no option to choose the vodafone operator for mannual chose option.I communicate to vodafone ODISHA as well as VODAFONE KOLKATA customer care and Appellate Officer, but I did not get any result.please suggest

Santanu Dasgupta

Posted on Apr 28, 2015

I have purchased a MIcromax mobile model no A102 dt 30.8.2014.Yesterday suddenly my phone got switched OFF i went to Micromax service centre they told me that it doesnot have warranty you have to repair it at cost of RS 2000. Pls help me out as the cost of phone was Rs7650

sandeeep

Posted on Apr 27, 2015

Dear sir/madam, I am raising this voice on behalf of all the Airtel prepaid users. I have recharged the calling pack of Rs. 77 which says all local calls at 1.3 ps/2 sec. But its charging more than 60 ps per second. I tried to reach customer care and customer outlet and even raised online complaints But no use. I got all negative response from all these resolution. I am frustrated and i am raising this issue. Hoping to see some resolution. I have proof of all the details. Please let me if you need any other details about this issue.

GAURANG CHAVDA

Posted on Apr 27, 2015

Hi, I want to lodge a complaint against my telecom operator which is Airtel. I am currently having postpaid plan with airtel which gives me 1755mb of 3g data monthly.My billing cycle is 26to25 every month. Lately on 23April at 1.46pm I checked my data usage which showed 1647mb till 11.41hrs,23-april,2015. So Further I kept my data on to use upto 1755mb limit. But after sometime I received a message from the company that I have consumed 1813mb of data till 11.41hrs,23-april,2015 which shows I crossed my usage limit and charged me approx 200rs. How can it be possible that for the same time I used different amount of data?? I have attached screenshot of messages. Is it possible that at the same exact time I can consume different amount of data? Thay are just befooling customer to snatch extra money. Upon contacting customer care I received pathetic answer and they did not help me at all. They have charged me wrongly. Please help me. Complaint id is F1724565335. Thanks Gaurang Chavda

Santosh Khatri

Posted on Apr 25, 2015

Atiya Naaz

Posted on Apr 25, 2015

Dear Sir, My phone number is 9832851349 Deducted around Rs 65/- on 24.04.2015 with out information & complain was not registered though repeated request was made in reliance communication care (198). They have deducted balance without any data usage and upon request they are not providing data usage details to me. I have requested them to raise a service request for data usage information but they denied to do the same, Please help me in this matter. Thanks & Regards. Atiya Naaz

Rohit Kumar

Posted on Apr 24, 2015

Sir/Mam , I am Rohit Kumar from Jalandhar Punjab .Currently i am studying . My complain Is that some telecom company mainly Reliance . They active the some service automatically on customers mobile number because i am facing since last few months and also some my friends . Many time connected to the customer care and stopped the service but again and again happening .Many times I do not connect to customer care ,when connect that number they gives the detail about his services and call automatically disconnected . Please sir ,do something against company. Stop eanring money this ways. Please please please .......... Save India . Thanks in advance .

Gyanendra Kumar

Posted on Apr 24, 2015

Dear Sir, I have taken Vodafone prepaid connection in Jan 2015, and since then I am facing issues. Thrice my number got 'temporary out of service'. Even after submitting the documents there is no improvement. On 21st April 2015 I again submitted the documents to Vodafone store(Salt lake,sector 1) and was given surety that the number will start work within 24hrs however, it didn't. Later my wife went to store again next day to verify and again got confirmation that number will be started in night. BUT NO!!!!!!!!!! Also shared alternate number so that they will confirm for BUT NOT received any call!! THIS IS THE SERVICE VODAFONE IS PROVIDING..TORTURING AND HARASSING PEOPLE.... IT SEEMS ALL OTHER PEOPLE ARE FREE TO VISIT STORE AGAIN N AGAIN FOR ONE AND THE SAME THING............... Still no resolution since past 5 days.... Request you to please support n close this ... thanks Gyanendra Kumar (for number 9874477526)

Gyanendra Kumar

Posted on Apr 24, 2015

Dear Sir/Madam, I have taken Vodafone prepaid connection in Jan 2015, and I SUPPOSE I MADE A MISTAKE to be connected to 'Vodafone Family'. Thrice my number got 'temporary out of service'. Even after submitting the documents there is no improvement. On 21st April 2015 I again submitted the documents to Vodafone store(Salt lake,sector 1) and was given surety that the number will start work within 24hrs however, it didn't. Later my wife went to store again next day to verify and again got confirmation that number will be started in night. BUT NO!!!!!!!!!! Also shared alternate number so that they will confirm for BUT NOT received any call!! Its been a week now that the number isnt' started and they are torturing and harassing by not sharing any information. Request you kind intervention to resolve the issue. Thank You.

soumen dutta

Posted on Apr 24, 2015

i am facing problem in Micromax A104. In date 01/01/2015. its not working properly. within 1 month i have given the phone 5 times to the service center, but still the problem is not resolved. IEMI #911368053573761 (sim1) IEMI #911368053725262 (sim2)jobsheet no E030741-0415-16252876.

Subhajit Ghosh

Posted on Apr 24, 2015

Sir, This is the second time vodafone has deactivated my number. This time they have disconnected my number without any prior notification. my credit limit is 4900 but just because of 460 rs they have deactivated my number and every time I ask them to reestablish the connection they are saying we will do it, but it is not done yet. Then what is the reason for such a high credit limit of rs 4900. pls look into the matter, my number is still in deactivated stage.

ZAHID ALI

Posted on Apr 23, 2015

Complaint for Vodane number 965090087

varun1dhingra

Posted on Apr 23, 2015

Dear Team , I am using this Vodafone number 9811296267 since 15 years .I am on official tour outside India.I have requested to convert my post paid number to pre paid number for couple of months.. Suddenly 3 days back i just checked and saw that my number has been deactivated. How can they deactivate the number without any intimation.Had this been a postpaid number , numerous sales calls from the vodafone for Internet connection sale would come but when it comes to the deactivation /services are concerned the vodafone team are not bothered to inform the customer for onc.See,there are many service providers in the country now days and many new numbers available. If this number would have not been important to me i would have never requested to activate this. I have been writing to Vodafone nodal team/customer care team from abroad but the team is not ready to provide the resolution. I would request you to please take this matter ahead and support me .

Samudra Bhattacharya

Posted on Apr 21, 2015

Hello Sir, I have a Aircel Prepaid mobile connection(+917278110396). On 16th Apr 00:06 AM I activated a Internet Pack(KOLDECPI3) by self service,dialing *121# which promises to give Daily 15 MB 3G/2G data for 28 days at Rs3/Day. On 20 Apr 00:47 AM I used internet (less than 15 MB) but they charge be 80 rupees . When i complain,they said money can't refund. Even though i have already subcribed to a internet pack which promises to give me 15MB 2G/3G data DAILY but still they deducted 80 rupees. Their justification was my number was credited with 15MB data on 02:30 AM. While selling the product they are advirtising 15 MB data DAILY but actually they are not giving us that. Daily means 24 HRS ( from 00:00 AM to 23:59 PM) but they are giving 21:30 HRS (02:30 AM to 23:59 PM).I was not informed this term any where neither while buying the product nor by message. So i request Aircel refund my 80 rupees. Thanks Samudra Bhattacharya Mobile No:+917278110396 EMail: bhattacharyasamudra@gmail.com

Md.Nadeem

Posted on Apr 20, 2015

I am using an Aircel network. They had deducted my 60 Rs from my balance and when i have called their customer representative for a valid reason for my balance deduction . They answered me that the reason is not uploaded in their system and they told me to call after 1 day. When i have called them after a day they have given me same reason as above and told me to call after 2 hrs to know why they had deducted my 60 Rs. They had deducted my amount on sunday at 4p.m.So i want to know a valid reason of my deduction and refund me the same amount.

subhas bhadra

Posted on Apr 20, 2015

Sir/Madam, With due respect I would like to inform you that I am Subhas Bhadra as permanent customer of vodaphone yesterday deducted my 100/- Rs balance(19.04.2015) with out inform me and now they told me lame excuse for that. So please take action about as soon as possible. Thanking you Subhas Bhadra

subhas bhadra

Posted on Apr 20, 2015

Deducted balance from my main account with out inform me.

Bhausaheb Kedar

Posted on Apr 19, 2015

Hi sir my complet is about ballance deduction from my main ballance .i bought new aircel sim .but today i receve call for cervice activating ringtone but i only listen this call didnt respod it .or not to press any mobile button .(i have of call recording of it ) at the end of call they said that they activated hello tune on my mob..i got comfermation msg .on my mobile later on they (compony deduct 25 Rs in my account ...i complet in company Customer Care com no is 1-18897851733 .but they didnt solve and didnt refund me 25 Rs ..hence there is no matter of 25 Rs but compny chitted in my case ...other case are resolved beacause they havnt any imformation ... ..i suarlly said that i didnt activate this cervise but deduct 25rupies hence plz solve my problem i have froofe about call ..my mo no is 7040062920 my self Bhausaheb valiba kedar

AMIT MONDAL

Posted on Apr 18, 2015

on 10 th april i have tried to recharge my vodafone no 9874975282 by the bonus voucher249 twice. Both the time recharge failed but my bank account was debited. till today i didnt get it refund. txn Id for both the case was CSBI37375006661IX78777911 and CSBI37375162861IX78775198 thanking you

Nikita

Posted on Apr 18, 2015

I had been using an aircel connection since last one year in hyderabad. Suddenly they disconnected my telephone service without prior informing me. When I approached them, they said that it as not being used which is a "BIG LIE". I was very well using the sim for incoming, outgoing calls and internet usage. This number was active still they disconnected without PRIOR INFORMING me which is ofcourse WRONG. On contacting Customer Care for my call logs data they had, they said they don't have any and asked me to contact AIRCEL Store. Then I approached Aircel Service Center people where the person (Mr. Govind Raj) refused to show me my Call logs which was against his DUTY. If for no reason they trouble the customer,they should justify it too! This person provided me his office email id and contact no. when I tried reaching him he miserably ignred my calls.Ultimately I had to give up on my service and go for another network. I am really pissed off. Contact No. (Govind Raj): 9700490708

Somyak Mukherjee

Posted on Apr 17, 2015

Fraudulent business done by Vodafone. They are charging a fake money for a postpaid sim which i have taken in Chennai.

trisha sarkar

Posted on Apr 17, 2015

16 th march a amar ph theke 45 rs kata hoeche bsnl theke till now amar balance return kora hoy ni...customer care a phone korle ak e katha wait korun..i want to return back my balance.....

MOHAMMAD ARIF SHAIKH

Posted on Apr 16, 2015

http://www.consumerredressal.com/free-legal-advise

priyam

Posted on Apr 16, 2015

Samsung mobile phone service center frod with me. My phone problem when i purches that that seems to problem but service center did't recognize that and solve my problem pls help me pls pls

Sk Moidul Islam

Posted on Apr 14, 2015

Complain Post Paid Bill not recharge.

Diptadip Mahalder

Posted on Apr 13, 2015

Sir, I have one MTS datacard no8648041470 under under their unlimited packaqe of Rs.550/- + S.Tax, but for last two month they are adding Rs.60/- as Value Added Services extra with my bill. In spite of several mail they did not clarifying me that for they are charging extra even they did not closing my Data Card connection. It is nothing but a cheating. Sir please help me, your intervention can solv the problem. Thanking You Diptadip Mahalder

Visalakshi

Posted on Apr 13, 2015

Today i got call from 2 numbers , one saying from Speed courier (7401744957) at 5:02 PM and another saying advocate(9790579559) at 5:07 PM.They threatened me a lot ad said police will arrest me in half and hour for my billing issue. I also submitted a complaint in this forum some time back. It's regarding that. With no mistake , these people are threatening like anything.

Neeraj Kumari

Posted on Apr 13, 2015

Dear Forum, I lost my phone and blocked my no immediately after that. I received a call from airtel executive from number +919654592239. Person Said I am executive from Airtel and I have new simcard issued from airtel and I need to deliver it to you. For this reason he require documents (ID, Address, Photo) for the same. Person delivered the SIM and collected the documents, Sim is deactivated yet and airtel said it can be only activated from relationship center only. I have mail for reference and reference no is : (RE: [|BAL|Ref14154731|] RESTART SERVICES FOR MOBILE NO 9958500991) I doubt that person want to use the document illegally. Regards Neerak Kumari Singh

Visalakshi

Posted on Apr 13, 2015

Vodafone Billing issue-currently sent me demand notice, though no mistake with me.vodafone postpaid number-9962826448.I sent an email for disconnection where i got a reply saying "i should confirm 48 hours before disconnection on the next bill cycle".Since i didn't get any new connection on that time,i didn't ask to disconnect.But without intimating me they changed my plan to "Data only" plan.Hence my bill amount got increased like anything. I mailed vodafone on the issue.A customer care representative spoke to me and said you are charged on prorata basis.I explained detaily and asked why I am not intimated and also i have not confirmed on disconnection. He checked details and said the amount would be reversed.Also i asked "what should i do if i should not be charged further". He told me that i should not be using this SIM further since i am charged for data usage.I stopped using that SIM . But I was being charged for what I was not using.It's the vodafone customer care which misguided

subhojeet talukdar

Posted on Apr 12, 2015

I m using aircel number and they regularly deduct my balance from my number even when i try to call customer care they not pick up phone.

Nikhil

Posted on Apr 10, 2015

I am a vodafone user on 21.03.15 I recd a message from aircel informing I have been provided a number 8013808033 and I need to provide my details at 59059 to enjoy their services.I called and informed aircel that I have not applied for any connection.After a couple of days somebody called me up and said he is calling from aircel. I asked him about the message that i had received for which he said a person has applied for aircel connection and my reference was provided by that particular person.On asking about that particular person the aircel guy again started asking for the same personal details which I was suppose to provide according to the message.I refused to go ahead with this interrogation and he said I can't be helped in this case.Today 10.04.15 again I received the same message with from aircel with a new no 8013810804 to enjoy their services and I need to provide personal details at 59059.I think this is plain harassment.Can you please save me and take strict action.

KAMAL SUR

Posted on Apr 10, 2015

Subhojyoti Bose

Posted on Apr 10, 2015

Inspite of complaining 3 times that I got a different benefit from airtel they are least bothered to look into my complain seriously. either they are stating technical fault or they are just trying to solve by some one time benefit. I have recharged 3 times for Rs 125 and got a recharge benefit of Rs 22 on each occasion. Inspite of complaining they are passing the blame to some third party. I want to file a complain against Airtel India Pvt Limited for cheating customer and seek a compensation of Rs 10000 from them as the mental trauma they have caused.

K.Ganeshan

Posted on Apr 09, 2015

Vodofone is doing the Highest cheating from me. Is it possible to prescribe right solution?

Gautam Bubna

Posted on Apr 07, 2015

3 weeks back i lodged complain to Vodafone on my network issue, they commited it will sorted by 4.4.15. Till now its not done and now they are not even replying to my mails

Sumanta Dutta

Posted on Apr 06, 2015

My vodafone No 9836888568 was using post paid conn with Net pack @95/-(Army plan)for last 1 1/2 yrs.Suddenly on Sep 14 I got monthly bill for Rs 3377/- where as the bill was ltd to Rs 250 to 300 /-pm. When enqrd they informed that my scheme has been withdrawn & charged normal tariff. In this conn no prior info or massg hv been delivered to me. On 12 Mar 15 got a Notice from DLSA, 24 PGS, (N), ALIPUR, KOL-27 to appear before Lokadalat for settlement, accoerdingly I appeared but they demanded Rs 3500/- for settle down the case though the fault comitted by them. They could not clerify the reason for withdrwing my opted plan. I talked times & again with their customer care & Sr Executive & requested to find out the errots & fwd revised bill for payment but they kept silent themselves for 3 months. Now I would like to request you to look into the matter & help me to get justice over this fraudulent case. I hope, your hon'ble forum will be able to fetch favorable jugement.

Rahul malhotra

Posted on Apr 06, 2015

Dear sir/madam, I Rahul Malhotra resides in Bhilai Chhattisgarh, about 2-3 year ago I got port my mobile no. Which I have been provided to smart ' Reliance' for the offers they promise to give but its just cheating the internet is just slow sucked down , they deducted my bal lots of time when I call for refund they said sir ðŸ˜ your number is not registered with us. I said then how its alive how can I able to use it. I send port msj all time they deduct the money but no port code. I also submitted my documents 3 times 1at retailer shop and 2times at reliance office..but still they are not providing me port code.... I'm totally mad ðŸ˜ about their behaviour. I going to file a complaint. On consumer forum of my city if online thing is not work. So please kindly help me out .. I need to get rid off this smart and as i mentally and economically harassed I need money that I blow on this for 10times its cost...

PRABIR KUMAR SAMAL

Posted on Apr 05, 2015

SIR TODAY I HAVE RECHARGED MY RELIANCE MOBILE NO WITH STV RS 95/- THROUGH RECHARGEITNOW.COM MOBILE SITE.THE RECHARGE WAS SUCCESSFUL.THE AMOUNT BEING REFLECTED TO MY MOBILE NO.BUT THE 1GB DATA NOT BEING CREDITED TO MY ACCOUNT.I TRIED TO CONTACT THE CUSTOMER CARE REPRESENTATIVE AND ALSO E MAILED THE RELIANCE CUSTOMER CARE,BUT IN VAIN.PLEASE DO THE NEEDFUL.

U.P Chaudhary

Posted on Apr 05, 2015

Refund from loop mobile not recieved for cell 9821086318, customer no. 1.2116488 loop mobiles bill dated 17.11.2014 confirmed that refund of rupees 859.55 and also states that Rs. 56 is outstanding. These Rs. 56 were pid through ECS. So the refund amount is 859.55+56 = Rs. 915.55 loop mobile also closed all channels of communication i.e phone, email and letter are not replied. An email form loop dated 14.11.2014 says that refund will be paid in 25 days. Months have passed but not recieved refund. Can you please take up this matter with consumer forum.

Kuntal Banerjee

Posted on Apr 05, 2015

MOHINDER SINGH

Posted on Apr 04, 2015

have submitted my phone on dated 14.03.2015 for problem description as some time mic work some time not work vide work order No. 310001220225. I talked many time with customer care, but only answer I got is "Your handset is under repair". As per the statement & customer care reply it will take 15 days to repair, now it is 20 days, but I have not received back my phone and still shown as under repair. I daily calling to Customer care and only answer I got that My phone is under Repair.

Sumit Gambhir

Posted on Apr 04, 2015

4 months back I shifted to Qatar for a job for a year & converted my Vodafone no. 9899112230 from postpaid to Prepaid. All my passwords are accessible by my no. I had it since my 12th grade. I was never given a call stating that it was being transferred by if not used for more than 2-3 months neither was i informed at the time of Conversion that it would be required to consume the balance. I want to lodge complain against vodafone for transferring my no. to someone else. I had that no. since 7-8 years.

JAI BHAGWAN

Posted on Apr 03, 2015

MR. JAI BHAGWAN is availing(PROP.- M/s Mangat Rai Murari Lal JAI BHAGWAN) the services of BSNL Landline past many years through the connection numbers : 233268 , 230268 ,231459,238725 but past 2-3 years the consumer is facing the regular problems. Besides repetitive reminders to BSNL ,there is no proper reply and redressal for the grievance being faced. Despite the problems faced ,the complain was forwarded through telephonic conversation to the Department of telecommunication but there was no suitable action taken till date. Moreover the fixed monthly usage charges are being paid as per schedule time with 0 (Zero) i.e. No Usage [233268 , 230268 ,231459].So, the amount is being charged without providing any services. Therefore,I kindly request the authorities to take suitable action for the same or waive off all the connections upon suitable information and communication.

Vivek Tripathi

Posted on Apr 02, 2015

Mrs.Haimanti Ganguly

Posted on Apr 02, 2015

ankan mondal

Posted on Apr 02, 2015

I am an old customer of reliance prepaid service my number is 9331726416. I am using this number and my present balance is 248.50 but suddenly without any notification my number becomes blocked when i try to call the message i heard that call to customer care, so called them and they are telling please submit your document again. I asked clarification 1. without submit document how can any person get the sim 2. I have already submitted the document at reliance outlet if they are not send it to headoffice of reliance who will be responsible for that. 3. Without notification how reliance can cut my prepaid connection I got shameless answer from customer care we don't have any explanation we can't activate your connection. I am using this number for long time now i am not getting any incoming call and can't do any outgoing call. I don't have any idea where to go to resolve my problem. The connection is with my fathers name who is 70yrs old Dhrubabrata mondal 9331726416

Dhrubabrata Mondal

Posted on Apr 02, 2015

i am old customer of reliance pepaid connection my number is 9331726416 today suddenly without any notification they stopped connection when i call their customer care they are telling that i have to submit my document to reliance outlet, but i have already submitted the document several times at dum dum kajipara outlet of reliance. But they continuously telling me to submit my document. This is such a shameful act from reliance which is undesirable. I have recharged the number few days ago and my current balance is 248.50. I don't have any idea why they are doing this to me. Please take care of that matter urgently.

sagi

Posted on Mar 31, 2015

Every time they cut my money without reason....I never activated any plan still more than 6 times they deducted my money... today I hav been deducted my 15 rs saying I have activated look at it service...I never hav activated anything...This is pre plan of company to activate few services n deduct money from innocent ppl... I just want to port my number as soon as possible... action has to be seriously taken on this issue...no matter even this company has close..

atufa

Posted on Mar 31, 2015

on 19th march i purchase iball tab ips20 from supreme gc avenue ,from starting it is having charging problem plus accsesories are also hvng prblm. at servs centr told mother board problm whole piec is defective so i wnt replacement or my money back

biswajit banik

Posted on Mar 31, 2015

hello I got a message from Vodafone regarding resubmission of documents on 27.03.2015 and my number got deactivated on 28.03.2015. I visited vodafone store for submission of my documents but they are saying that my number(9433551122) will get reactivated only by wednesday(01.04.2015). Mobile Service is an emergency need for customers and the number is linked to all my bank accounts and courier addresses.Also I live away from home.This sudden de-activation is causing me serious trouble. And this was not expected from a MNC like Vodafone. I have been a vodafone user from 2005 but now i am highly dis-satisfied with such action from the company. I had taken the connection from a Vodafone Store(chandannagore). So i am surprised how can my documents be rejected after over a years Usage. Please do reply as soon as possible.

kaushik gupta

Posted on Mar 30, 2015

my above important working cell no (using last 10 years) was makes inactive by AIRTEL -BHARATI Co. w/o any prior information & cause which not only waste my valuable day but also makes me depart from all communicating w/o concerns. Even after my co-operation in full its was not activated from 9 am to 6 pm official, though AIRTEL confirm to make it active by 4 hours. The point is why should we pay the 50 rs for their technical up gradation? How to recovered my 250 important no which I lost due to their faulty system up gradation? Since they did not prior inform u about this, not only by SMS/EMAIL/ETC. I thereby request you to look after this important concern subject. AIRTEL & OTHERS Tel com CO are making billions of profit, by this systematized upgrading but there should be a convenient way not like this by harassing us. KAUSHIK

Nischal Pradhan

Posted on Mar 29, 2015

Vodafone fraudulently charged more than Rs 100 from my prepaid connection against service Look@ it. I have never willingly signed up for this.

AMIT DAS

Posted on Mar 28, 2015

I have a Airtel prepaid mobile connection. My Phone No. is 9239317822. I came to know on 27/03/2015 that app. Rs. 150/- was deducted from my balance due to internet usage on my mobile on 25/03/2015. First of all I never use internet in my mobile so, question does not arise to download anything from internet. Moreover on 25/03/2015 I was on train and returning from Puri. I am ready to produce my mobile before on you to check it that I have used mobile internet or not. However I lodged a complain on 27/03/2015 at 8 p.m. on 121 number against this deduction and customer care executive told me that they send a massage but till time I have not received any massage from Airtel. So, I can not understand that my complain was booked or not. So I am requesting to you, please look into the matter and help me to return back my balance.

Tapan Chowdhury

Posted on Mar 27, 2015

Vodafone fraudulently charged Rs 35/- on 26.03.2015 and Rs 45/- on 27.03.2015 from my prepaid connection against services WAP Villa and Look@ respectively saying that I downloaded something whereas no such thing happened. When I called up customer service they were clueless on which website this payment was forwarded to. When I ran a google search on wapvilla_ppd a number of complaints against Vodafone filled up my screen. Vodafone seems to be running a racket to loot its customers. There is no information on what this application is and Vodafone itself has no clue. My experience with this company is that they have extremely poor customer service who are mostly clueless about anything.

Debosree Roy

Posted on Mar 27, 2015

I have come from Mumbai to stay in Kolkata for 4 months.I went to vodafone (southcity mall) store to get a postpaid connection which I got.Everything was fine but I started getting call for Preeti Bhol.When I approached the customer care southcity mall i was informed that I got a re-cycled number and asked me to get a new number .Please note I am here for just 4 months ,I am working,I have given this new no. to all my financial institutes and my personal contacts.It is not possible for me to again run from pillar to post and change my number everywhere. Moreover I am receiving calls in the previous owner's name ,getting numerous sms-es from Jabong Pantaloons,Dominos,Snapdeal,BJP Office,IOB,Spencer, NSDLPN,Best Deal,Myntra,Flash, Meru Flexi,Pediasure to name a few which is driving me mad.Also my bill this month is Rs.4787/-.Please furnish the details of such exorbitant amount.In the view of the above I request u to take necessary actions&compansate monetory loss if anyin this regard.

Shiv Chandra Mahto

Posted on Mar 27, 2015

Related to Auto deduct value balance (Mobile Balance) without any pre-information or post information regarding Mob no 9717445575

ARUNAVA CHAUDHURI

Posted on Mar 24, 2015

Manufacturer:Karbonn Mobile Handset;Titanium S2 Plus,IMEI No:91131140387282,Job Sheet No:KJASPWB030115K1988 This is in reference to the repair of my subject handset given to Karbonn's Service Centre in Kolkata( on 3rd Jan'15,that I regret to inform you on non-receipt of my handset till date.I had called up on the company's Toll Free no.to know about the reapir status at least 10-12 times for the past 2 months & every time I had been told to wait for a week & it keeps on going.Today when I had called on the Toll Free no.I had been asked to wait for another 2 weeks.This wait is going on forever.It seems that I have made a wrong choice by purchasing Karbonn mobile.The service of Karbonn Mobile company is pathetic & appalling to say the least.I had purchased this handset in Oct'14 & could hardly use it for 3 months when the LCD started malfunctioning. Would earnestly request you to please register my complaint in this forum and provide me legitimate direction to protect my interest

SANJAY KUMAR RAM

Posted on Mar 24, 2015

MY BUSNESS PARCEL NO DELIVERY THE POST MAN SAID YOU COME AND COLLECT PARCEL POST OFFICE AGAINST COMPLAINT BUT NO RESPONSE

raju nath

Posted on Mar 24, 2015

sir, i would like to inform you that i'm raju nath, mobile no-7278354474, would like to complain against aircel service provider against deduction of balance with no reason. on 13/03/2015 they deducted rs 15 and on 23/03/2015 rs 5, when i wanted to know the reason they told me some kind of hungama service has activated on my no although i have not subscribed that, they told me they would refunded the money with in 72 hours but that did not happened.previously i had faced this same kind of problem and i lost my balance without reason and did not get back the balance. now i'm fed up with this problem.and doing the same activity day by day.what should i do now? please help me sir.

Neetha Menon

Posted on Mar 23, 2015

I was contacted by email (support_mh@idea.adityabirla.com) stating that a LOK ADALAT case has been filed for non payment of dues with a phone number mentioned in the email. I contacted the said person. The disputed number is 2.5years old and has been disconnected. They dont have any bills surrounding the invoice/call details. I contacted the idea customer care they too gave me the same response stating that the number is no longer in use and the invoice cant be published. Now this collection agency from whom i got the mail are giving me a dummy number under which i need to pay the dues. There is no trace of the payment that i ll make; whether it will settle the dues.. i am confused to make a payment without a clear invoice in place. What should i do?

Kushal Jirafe

Posted on Mar 23, 2015

I am a Postpaid subscriber of Airtel since 2007 and have another number of Prepaid Idea as well. Wanted this Prepaid Idea number to be ported to Airtel Postpaid and so raised a request on the Airtel website for the MNP. During the procedure, I was told that the prepaid balance that I had in the Idea will be carry forwarded to the Airtel Postpaid., which was wrong. After the MNP, I was given a bill and was asked to pay it. and there were no adjustments done on it. Airtel shouldnt provide such wrong information to it's existing customers.

solanki ranjit

Posted on Mar 23, 2015

Mene mera htc ka phone 42 days se care me rakha he lekin abhi tak uska koi reply nahi mill raha he.

Upendra Yadav

Posted on Mar 22, 2015

Dear Sir/Madam, SUB-: Irresponsible working by MTS Prepaid service. I am mts customer.I was used this sim card since 3 year. Due to some reason sim card is not working and I want to change this sim card . My sim card no is. 8926911152. All document like voter card and passport size photo I was given to retailer. After few day later he said your sim card is not registered with your document. But 3 year later I was purchase sim card from him. Due to this reason my sim card is not be changed . This no. is very important for me and it is very argent . This is my address detail:- Name:- Upendra Yadav L.C.more Post -Kulti Distt- Burdwan State-west bengal pin-713343 Retailer Address- Name-Touch tel Kali mandir sanyasisthan po-kulti dt-burdwan west bengal pin-713343 This is my Alternate no. 9933872922 Thanking you. Best regards Upendra Yadav

Bidesh Basak

Posted on Mar 22, 2015

Airtel does not provide full & final settlement itemized bill after changing service provider from Airtel to Vodafone through porting with the same no. Even itemized bill soft copy also not send by mail and hard copy not received at their mentioned address where they have send three times according to their records. Many follow up done from my side through mail every time asking for payments without receiving the same bill. Why should I pay without knowing my actual uses details.

kiran dhale

Posted on Mar 22, 2015

I've recharged with 199 for 3g for my m/g number 9657812486 idea customer confirms that 3g will works at your location my handset is 3g compatible I also choosing correct network mode still 3g network is not working in my location at all When I register a complaint at appellate authority idea complaint desk not resolve my problem even after 12 Days and complaint closed from there end without solving my problem I cause very mental and financial loss Please help me to fight against idea cellular

Sandeep Kumar

Posted on Mar 21, 2015

Sir,mere pa as Aircel Prepaid Connection hai.jiska mobile No.9929933570 hai .Sir Maine ek baar isame 11 Rs wala and 3 Rs wala Plan Activate karwaya tha.jisme ki 11 Rs mai 2200 Seconds Validity 1 day and 3 Rs Roaming plan Validity 1 day hoti hai.Main is plan ko Deactivate bhi karwa chuka hu but ye dono Plan Automatically Renewed ho jaate hai.main Pareshaan ho chuka hu.Mere Daily 14 Rs deduct ho jaate hai..plz aap ye Dono plan ko Permanent Deactivated karane ka kasht kare..otherwise mujhe Other operator mai jaana padega ..9929933570

DILARA HASINA BEGUM

Posted on Mar 20, 2015

Sir/Madam , This email is regarding my MTS NO 8642966156. Please Note that total Rs 147 has been deducted from my account as they have forcefully activated VAS without my consent. I even do not know the names all of the VAS they activated. The details of the VAS Deduction are : 1.RS 30 deducted on 09.03.15, 2. Rs 11 deducted on 010.03.15 3.Rs 99 deducted on 11.03.15 AND 4. Rs 7 deducted on 12.03.15. I contacted the MTS Customer Care regarding the issue but with zero result. I even escalated the issue to the Appeallate Authority, the highest grievance body by repeatedly mailing them at Appellate.wb@mtsindia.in. But they are also stubborn and are not paying any attention to my complaint. Please note that VAS was activated automatically WITHOUT MY CONSENT. ACCORDING TO TRAI GUIDELINE MTS CANNOT ACTIVATE VAS WITHOUT CUSTOMER'S CONSENT. Moreover, According to customer 's right protection act under Ministry of TELECOMMUNICATIONS money deducted on VAS WITHOUT CUSTOMERS CONSENT

Subodh kumar

Posted on Mar 20, 2015

Hi Sir, I was using an idea corporate no few month ago but due to some problem with their service delivery and bill related concerns, I stopped using that no and paid my last outstanding amount which was around 900/- also at the same time i requested to stop allowing me to use this anymore. They told ok if you are not interested more to continue so we'll disscunnet your service, you'll not receive any more bill from idea. But after 3 months i got to know they didn't stop the service and again demanding to pay bill which is around 1100. Calling me frequently to pay the same and using abusing languages. they are doing fraud now with me. Sir I'm totally frustrated these days, kindly help me to get out from this issue. I'll really be obliged to you, please show me the ways to get out from this fraud case.

aman agarwal

Posted on Mar 20, 2015

vodafone india has harassed me totally and the costumer care are unable to solve my problem.

Sourabh

Posted on Mar 19, 2015

This complaint is relating to incorrect billing for postpaid account of my num 8885164726. As per my plan I am entitled to Mobile Internet discount of 300MB of 3G data every month. My Bill plan includes 300Mb of 3G data, the cost of 3G data is paisa per 10 KB, that means that the 300MB of 3G data is worth rupees 900. Below is the List of bills where I have found this problem. Bill Date Discount entitled Discount Given ************ ******************* ***************** 06-Jan-2015 300MB 3G(900Rs) 679 06-Dec-2014 300MB 3G(900Rs) 16 06-Nov-2014 300MB 3G(900Rs) 103 06-Oct-2014 300MB 3G(900Rs) 0 06-Aug-2014 300MB 3G(900Rs) 0 06-Jul-2014 300MB 3G(900Rs) 64 06-Jun-2014 300MB 3G(900Rs) 0 06-May-2014 300MB 3G(900Rs) 0 06-Mar-2014 300MB 3G(900Rs) 0 06-feb-2014 300MB 3G(900Rs) 437 06-Jan-2014 300MB 3G(900Rs) 0

Harish Kumar Yadav

Posted on Mar 19, 2015

Having issue with 3G service, marked multiple complains but didn't get any satisfied answer. Even executives are not eager to resolve the issue and having behaviour issue.

Bohith surthy.k

Posted on Mar 18, 2015

I am using tata Docomo sim I have been activated a internet pack I had around 6mb of data balance but before finishing of my data itself they have detected my all mobile currency as internet usage charge so please find me a solution. Thank you.

Rahul Razdan

Posted on Mar 18, 2015

I have bought a vodafone number 9830750105 for my daughter.last month.I had given a complaint on 4 th of March, there was a international call made on 16.02.2015 on the number +2454056723 at 9.44 am. This number is a scam number as given in all the news paper recently where in revenues are shared by operators and the people who own this premium numbers. There call was made apparently for 27 minutes which is not possible as the person using the number was at school and the phone was at home. I had a subsequent discussion with ms sharini sengupta on 5 th march at 11 am and she confirmed that the charges can be wrong as there was no international service on that day. I would also like to point out that when the sim was bought from vodafone store at south city Kolkata , it was informed that I need to pay deposit for international activation and I refused as I did not require any. This was confirmed by sharini and these charges were supposed to be reversed. But there is no response.

ashoke mukhopadhyay

Posted on Mar 18, 2015

rechrge airtel mypack of rs222 on 13.03.2015 but not get any power or talktime for such pack.complain to airtel since 13.03.2015 but no action taken to convert such money in talk-time/power or refund till date. please look into this&take action to refund my money by airtel since they are not providing any service till date.

Jatinderpal singh

Posted on Mar 18, 2015

Sir mara name jatinderpal singh ha mare sath ek multi recharge company RITTIKA COMMAUNICATION ne recharge bussines plate form de kar fraude kiya ha Sir is company ke malik Assim Hossain ji ne muje 5000 me ek recharge website banakar di jis se ma unlimted retailer, distibutor , bana kar apna bussines bhra sakta tha retailer, distibutor bane dukan daro ko recharge karne par comession milta tha jo ki ma data tha muje RITTIKA COMMAUNICATION dati thi is thra bussines chalta tha muje bal RITTIKA COMMAUNICATION se lana hota tha mare pannel ke sabhi retailer, distibutor mare under me hote the sir sabse pehle mane RITTIKA COMMAUNICATION se 2000 ka bal liya aur age retailer, distibutor ko diya sir dusri bar mane 4000 rupees bal dalne ke liyae RITTIKA COMMUNITION ke acct no Bank Of India Name-RITTIKA COMMUNITION. A/C NO-504920110000014. IFSC Code-BKID0005049. Branch Name-Jamjuri me transfer kiyae tab company ke malik Assim Hossain ji ne muje kha ki ham 10,000 se niche bal nahi de pa

Posted on Mar 03, 2015

MTS Data card number: 8459639009 Account number : 1101478001 My contact number : 0-9999198914 My connection was activated on 15 Feb, I had put a Cancellation request on 16, because the speed was less than 40kb at my home, i was promised a speed of 8mbps start. MTS Technician came at my home and confirmed the speed as well. Then I also Had emailed them the same request to there customer care with the bill on Date: Wed, 18 Feb 2015 14:18:12. They even responded to the email that they will get back to me in 24 hours, but they did not respond and did not disconnect the connection, no one took the responsibility, finally i had to fight with several manager and contact the appellate(similar to nodal) they disconnected the connection finally on 25, and now they have sent me a bill for 10 days, which I have not used, this is their fault that they did not disconnect the connection, I have proof of everything, Why should I pay for their mistakes? Talked to floor manager Gurneet. several ti

ARKA GOSWAMI

Posted on Mar 03, 2015

the telecom company(aircel) cheated me on the basis of their sms recharge offer.i had recharged with Rs49 on 21st february for 3000 sms,validity one month.that was their offer and they send me a confirmation sms. but yesterday my sms pack is deactivated.i contacted with customer care center.they said i will recieve a sms and my sms pack will be activated.but till now,i recieve no sms from them.

Vivek JaIiswal

Posted on Mar 02, 2015

I have a issue with the bill for month of January. They(Vodafone) have charged Rs 2700 for downloading charge where they have menctioned that games were downloaded from my phone but I have downloaded the games from free site i.e google play store which is free. I have contacted the custommer support through Email and phone but they are not responding. I have mailed the corporate complaint department of vodafone on 4th of feb but still no response received. During the period from when I have raised the complaint they have stop my incoming and outgoing call faclity several time and now they have send me the bill for month of feb where as I have not been able to use the service for the month.

jagdish kumar godara

Posted on Mar 02, 2015

Dear sir, i would like inform you that my reliance sim number 9352930225. reliance company deductionwrong amount to my account. for that reason i am not authorized for use phone call and net but i have more balance for call and net COMPLAINT NO. 230074027, 230099950, 230159527, 230235380, 230497783 DEAR SIR i started COMPLAINT 10/02/2015 BUT TILL DATE GOING i also visit bikaner customer care they said me we can't help you about this matter you will contact customer care number . 198, *333, 18602002011. after that i complaint 18602002011 to many time.AMOUNT RECHARGE DATE 100 Rs 23/01/2015 177 RS. 07/02/2015 20 Rs. 16/02/2015 73 Rs. 24/02/2015 20 Rs. 24/02/2015 73 Rs. 25/02/2015 20 Rs. 25/02/2015 i recharged that amount but after 10/02/2015 i can't use call and net because every time deduct my balance and when i complaint in customer care than customer care giving me 48 hours. when i received balance after 20 minute my all balance deduct. jagdish godara 9352930225

Prem Kumar

Posted on Mar 02, 2015

Sir Vodafone has cheated me of my hard-earned money. I recharged my Vodafone Prepaid Account No. 9758621606 with â‚¹ 248 to get 2 GB of 3G data valid for 30 days on 17 February 2015. In the meantime,I recharged the same prepaid account no.separately with â‚¹ 5 to get 20 MB of 2G data valid for a day on February 28,2015. After the second recharge the fraud company fraudulently deleted my remaining 700 MB of 3G data from the previous â‚¹ 248 recharge done on 17th of Feb 2015. On being contacted in this regard,they have disdainfully refused any help. Your help is kindly requested!

biswajit mondal

Posted on Mar 02, 2015

Sir/Mam, I am Biswajit Mondal,My phone no 9153174610. My issu above time no use my phone but any issu balance deduction. This problem solve the MTS Customer care and talking to MTS CCE. He talking to any no service activate but then after balance deduction for any service charge. I am not use my phone at 26feb2015 but balance deduction for service charge and then after call MTS Customaer care and cce tell me balance return rs20 but give me return balance rs10. Please solve this problem.

Neeraj chauhan

Posted on Mar 01, 2015

this complaint is regarding unnecessary deduction of my balance ...and despite complaint they never take any action...n this is not happening with me 1st time

Hiral Patel

Posted on Mar 01, 2015

Hello Sir, My Mobile number is +91-9004500092 (Mumbai). Some of the month back, I got the call from Vodafone related to Red Plan. On that point of time I changed my plan into the Red Plan. On that time no one intimate me that my Credit Limit will be going to Dynamic and Vodafone to Vodafone free calling will be deactivate. Usually my billing amount was around 1000Rs. Before Red Plan. After that I am getting very huge amount of bill around 2500Rs. I have complaint related on that at Kandivali Vodafone Store. They Advice me to Pay whole amount. and also they said to me that Give return application for FIX CREDIT LIMIT. So I gave them written application for FIX CREDIT LIMIT that was around Rs.1300/-, but after that application also No one Intimate me on that My credit limit is not set. Even I didn't got the any message or call from Vodafone when my billing amount was going more than my CREDIT Limit. And this Time I got the billing amount of Rs. 4000/-. And also without any message or cal

milan kumar jana

Posted on Mar 01, 2015

I take idea connection as dongles sim.i recharge rs 123 on 30.11.2014.aftef few days they disconect my conection without information.my conection no is 7890867824 .they unable to giv proper information for cause of disconection.they also disgree to return remaining balance.so pls help me.

Akram.P

Posted on Mar 01, 2015

docomo services is not satisfactory. they deduct my balance above 70 rupees without any reason

Adarsh Bagaria

Posted on Feb 27, 2015

I have repeatedly requested vodafone to change my billing address as i have shifted my office. But they are taking no action to it. I have not been receiving the bills neither any intimation. they are behaving very irresponsibly after selling their connection

Dhanshri

Posted on Feb 27, 2015

I am a customer of Vodafone since 2002 around, The number was registered inmy name in prepaid plan. Later in 2006 I took postpaid plan from Vodafone when they had visited my Company ABN Amro with some corporate offers. I had no idea that they transfered my number to CP Account. And there was no clue as well as I was only paying the bill till now. I left Company in 2010, everything was as normal the bill was received by me as usual at my registered residential address and I was paying accordingly. Now I cannot afford the huge sum of their bill amount hence I want to switch the plan to prepaid. I went to their Gallery in Thane, where they asked for the Authorised Signatory's approval who are RBS staff to modify my plan. I am not aware of those names which they showed me, but vodafone is not ready to co-operate in this matter. They called me and gave the email Ids of that RBS staff, whom I mailed, but they are not responding , who knows whether they are still working there as our Company

SUJATA CHAUDHURI

Posted on Feb 25, 2015

Even after settling the outstanding balance due from my late husband to BSNL through Lok Adalat on 10 Jan 2015 for a phone connection discontinued in 2009, I get a bill for Rs 4396 as outstanding due to BSNL. How come?

Siva Rami Reddy

Posted on Feb 24, 2015

Dear Sir, This is shivaram and mobile no :9963666745 Sir in my mobile account balance deducted at 3.10pm today (24-02-2015) for internet usage(got alert ) after that i checked my internet balance at 3.11pm it showing 3.80mb available .i need my money back this type of nonsense happened on Idea network only please check the details on with idea network you will come to know about idea network froud and I got the call from +917844049996 this mobile no and they said to me give me your bank account no we will send the dedicated balance to your account and we are not able refund your mobile balance. before balance deduction i have around Rs.29. Please help me to reduce these type mobile networks froud. Thanks&Regards Siva.

Dr. Tanuka Bala

Posted on Feb 24, 2015

My mother is using Reliance GSM Prepaid mobile no. 9477268664. Every few months some Money is deducted from her prepaid balance for value added services,last time being 18/02/15 for Rs.20/-.this time when we called up the customer care they told that they wont be able to refund the balance money but previously they used to return the balance deducted.moreover,we didnot ask for any value added services nor messaged anything for it.last time we asked them not to add any value added services further.Please help me take an action against Reliance Telecom this time

Priyanka Verma

Posted on Feb 24, 2015

Hi Sir/ Mam, I want to submit a compliant for Idea Cellular. I was using their services with '7827219530' number. They started fake plan on my number. I have cleared there amount. And told them to close this number. Then also I am getting bills for this number and my number is not working from Dec 2014 to till date. Kindly help me for the same. Regard, Priyanka Verma.

divyansh sony

Posted on Feb 24, 2015

Dear Sir/Madam, Inspite of taking the full amount for my connection and phone. Reliance communication is not bothered to solve a minor issue such as network problem for over two years. I have written them several mails, called their customer care service and made a visit to their head office in kolkata, but still the problem has not been resolver and i have also been incurring double expenses just for this issue. Regards,

Sudeshna Mitra guha

Posted on Feb 22, 2015

I have taken one idea mobile connection which was an offer for govt. School teacher where they said that one sim was free with the other but at the end of the month they generated separate charges for each sim and they are not letting me cancel my connection.

Jayshree reddy

Posted on Feb 21, 2015

Sangeetha mobiles On cmh road replaced the LCD screen on my phone with a duplicate screen and charged me the price of the original, this cheap version is causing problems on my fone and i was not informed about this fraud.

Parthiban

Posted on Feb 20, 2015

In airtel DTH, Angel-TV is telecasted in the channel #514 of south super value package. For the last two weeks, we are watching views 4 channels in that single channel slot. When I contacted the customer care, they told that we are getting this query as feedback. But we don't have the update of when it will be rectified. For this kind of service and support only we have pre paid the package charges?. If you are not going to stop the telecast of Angel TV on channel 514, why don't you announce that information to customer?. Why don't you block any other slot other than channel #514?. All are commercial channel right? We need the exact information of when that channel alone will be available in full view. !!!DON'T CHEAT THE CUSTOMERS SINCE THEY ALREADY PAID PACKAGE CHARGES!!!

P Ajay Siva Kumar

Posted on Feb 20, 2015

My old company deducted PF and they are providing me PF details. i sent multiple emails, but no response from them. only evidence i got was they mentioned PF deduction in Form - 16. I don't have my PF number and how to get my PF information.

Yogesh Yadav

Posted on Feb 19, 2015

sir, i had deposited my videocon cdma mobile on 03/01/2015 at luxmi services khandsa road which is videocon mobile service centre but i dont get my mobile yet please help me out in this matter. i m very thankful to you. my videocon complaint no is - 150209235451

Ravi Jadav

Posted on Feb 19, 2015

I had Idea postpaid connection in which Idea was providing 1GB 3G data in my bill. Upto first 4 bill there was no problem and I paid bill on time. But in Oct-14, after 17 day of bill cycle I used 900MB 3G data so I activated more 1GB 3G data @ Rs. 250. And this service was activated this was conformed because free data showing on my mobile when I OFF mobile data. So I used 3G. But after 4 day I received SMS from Idea that you have consumed 400MB more. When I called on 198 they said that activated 3G service was deactived before 2 days because it was not for me. But how can I know that this service deactivated. This was Idea mistake and I have all recording. When I received my bill found that I used 900MB in first 17 day, which was in my plan is also shows as extra 3G usage. After lots of discussion also Idea not remove this charges. Idea charges me Rs. 1380, but I paid only Rs. 750 which I used. So Idea stopped my barred my number. So I changed my 7 years old number

AJAY KUMAR TAMRAKAR

Posted on Feb 19, 2015

Dear Sir Its very big mistake my of Life to choose TATA DOCOMO from very 1 st day to the day i have regularly complaint about network at my office & home and your representative him self check the week network in my office location but your customer care representative didnt find any complaint history from my side for your ref Pls Check complaint Dt 29-Dec 2014 , than 4 to 6 Jan 2015 , 13 to 16-jan 2015 ; 27 & 28 JAN and complaint 3 to 5 in the month of Feb 2015 also send Mail regarding poor network , misrepresentation by u r executive , misguide by tale-caller as it is not possible to reverse my decision with in 90 days i personally requested to let me go from TATA valuable services i am not using any Android phone and if i wan to use net i use net in my office were no network coverage available . dear sir it is my hummble request if u r company has any min rent plan below 149 pls give me or pls provide incoming call facility without net till 31-3-2015 because

Dabloo Chauhan

Posted on Feb 18, 2015

my mobile number is block becaus of outstanding a bill payment.. now i pay my outstanding amount. my mobile number is not activity this my mobile number.9588001122 i was porting in ideacelluar 2 months gon.. i was not thought a outstanding amount of airtel.. suddenlly i have recevide a some message this tell me your outstanding bill payment is not paid... that the reason my number is block... i have clear my all outstanding amount.. pls re activity my number

vandana bhawsingka

Posted on Feb 18, 2015

wrong commitments made by airtel company , now they are saying that i ma harassing them . my phone line is disconnected since 31st of jan .

shubham patel

Posted on Feb 18, 2015

maine idea se reliance mein sim port karane ke liye reliance office mein request di thi wo kuch karan wash reject ho gai. company se mje bataya gaya hai ki ek bar aur documents submit karne padenge .ab reliance care wala mjse documents kk saath saath paise bhi maag rha hai jo ki wo mere se pehle hi le chuka hai

Ramkrishna Manilal Thanki

Posted on Feb 17, 2015

Not getting PF from last 7 years. Already three to four times i am sending relevant documents to company also mail done mail communication but they not responding on may mail. If required i am sending my earlier mail communication to you.

Jayesh Chhaganbhai Makwana

Posted on Feb 17, 2015

I was using Internet on blackberry mobile with 2GB 2G plan Rs 399/ Mth. In which 2GB data was free. On 27th I have changed my handset from Blackberry to Nokia & I requested Vodafone to discontinue my blackberry data plan and activate normal 2G 2GB plan (199/ Mth), and I received conformation of the same on next day. When I received itemized bill, I found that, Vodafone charged me Rs. 3848.44 for Internet use of 969 MB. According to my plan I should not be charged any additional amount until 2GB. I have complaint the same 5 times to customers care & submitted written complaint on Vodafone care 4 times, but no one is attanding this issue seriously.

AKHILESH SINGH

Posted on Feb 17, 2015

Sir, I am using docomo no.9038017677. But from past two month they disconnect my no. for 7 days in last month bill cycle and 1 days for jan bill but still they charge full rental and due to such disconnection I suffer a huge loss in my job.At some time my job was on stake because I am not able to make calls and report to my superiors and apart from that I loose huge order.As I am continuosly paying bills on time still i suffer so much. I need you to help in my bill amount and damage compensation of one lac from tata docomo. Please help.

Shashi Devi

Posted on Feb 17, 2015

I have a PCO connection having account no 1004628329 and PCO No-0129-2461302, i have requested to close the connection and want my security of 5000 back. I had filled the form in june-12 but they had not taken any action.

NISHIKANTA NAYAK

Posted on Feb 17, 2015

Dear Sir I had some problem in my handset(KARBBON-A55I),I had given in service center(Lakhime Telecom) on 13-12-14. Till now I have not get back my handset.Please assure me What is the solution.

Aditya Jain

Posted on Feb 17, 2015

Dear Sir, My mumber is 9359921877 Vodafone UP(West),I am successfully activate my postpaid to prepaid but after 4 days I am facing the problem I am unable to access the network. How can I use your services too long. If are you unable to provided the sevice plz grant me to port out from your netwok. Otherwise do the needful asap. Thanks & Regards Rajesh Kumar Sharma Mobile : 09897107328/9319460069

AMBEDKAR PANDEY

Posted on Feb 14, 2015

Sir maine Airtel mobile company ka sim apne name se liya tha, aur apna id proof bhi diya tha aur uska upyoug mai internet aur mobile phone me karta tha. Sir company hame koi suchana nahi di aur mera sim band kar diya aur customer care me bat karne par bolte hai ki apka sim band kar diya gaya hai aur aap dusra sim lekar namber le lijiye. jiske karna mujhe baut problem huaa hai mera airtel no. tha 9589067625 meri help kijiye sir, Apka Ambedkar Pandey Mob. 09303258528

Amitava Mukhopadhyay

Posted on Feb 12, 2015

Aircel cellular service provider has forfeited Rs. 40/- from my mobile phone main balance. I had talked with their consumer complain representative.They had committed me that, they will refund me the same within 75 hours. But after 75hours of deduction amount was refunded. Then I talked with their senior person and he has refused my request.I want a judgement against this rubbery.

palash naskar

Posted on Feb 12, 2015

BARUI PUR SERVICE BAD . CUSTOMAR BEAVAR BAD AND ON SERVIC OF PHONE (INTEX)

Mohammed Saqib Jinabade

Posted on Feb 12, 2015

Dear sir, I have taken the Idea postpaid connection it works one month.After one month they have added value added service in my acount without intimating me. When checked bills I notice.I askes Idea to detuct this amount I will pay remaing amount but they not done. I done so complained and asked them if I have activated the service please give reording of that first time they told OK , after words they denied. Written so many mails. Now they are sending me legal action messege continouslly. I try to contact them but they responding me. My number is :8380071766 Complaint number is : E1-35217099715

Shivani

Posted on Feb 12, 2015

My sim got damaged so I needed a new micro sim i went to the reliance outlet on monday said they donot have micro sim for prepaid not cutter i asked solution theey said buy postpaid with same no. change to prepaid aftr 3 months. I left I went there yesterday again before going I asked abt micro sim and cutter over phone lady said cutter is available. I went but they said cannot be done I shouted asked for manager and he comes saying that we will do it for you only and will take 3 hrs. They asked me for my ID card and photo. I gave photo but was carrying a duplicated ID card and gave them saying its a duplicate one. They felt suspicious and scared me saying will check in portal I said ok pls. I also asked them if they want my original only i can send scan copy now or get original tmrw. They said no need. After half an hour they took 25/- from me and gave a normal card. and asked me to come again today and I said no why will I they said server low since morning again a lie. Not activated

Kuriakose Baby

Posted on Feb 12, 2015

I am a new customer of MTS Kerala. MTS number 9142120180. I want to file a complaint against MTS to the consumer court. I recharged my MTS mobile number through their online recharge portal but recharge benefit not credited to my number. And I lost my amount. Their Appellate Authority didn't credit the benefit or refund my amount. They are cheating. Now I want to file a complaint to the consumer court. Kindly help me to do this. I am waiting for your reply.

Subrata Sengupta

Posted on Feb 11, 2015

Inflated data usage bill. Complain lodged with Vodafone but are reluctant to reduce the bill inspite of my assuring that the usage is not done by me.

Sadisprabu

Posted on Feb 11, 2015

I'm Sadisprabu using Airtel 3G Datacard dongle to use nternet. My 3G Datacard number is 9717686161 with monthly rent of Rs. 850 plus taxes for 5GB. I would like to register a complaint against Telecom service provider Airtel.I have been using Airtel 3G Datacard dongle for last 6 months and during 17th November 2014 to 29th November I have faced poor network issue with speed ranges to 0.0 KBPS, 0.01, 0.3, 0.5 KBPS and network was keep on disconnecting. Due to this issue I was unable to perform my office work. When I have complined several times thru phone, they acknowledged the network issue from their end. When I have asked for waiver for deficiency in service, they have asked me to call Customer Care once bill is generated and get the waiver. After bill generated, they refused any waiver & I raised to Appellate, they also refused to give any waiver saying that for Internet not working or No Network or any other Network issues we can't give waiver.Kindly help to settle this issue.

Posted on Feb 04, 2015

Sir,I have idea no. 8417852287, done recharge of 126 Rs of 1gb data pack but when i am using net balance deducted from my main balance. When i contact to idea customer care they told me that ''it is a ISF(idea smart phone) recharge and not work on any other company phones it works only on idea smart phones''.If they are giving this recharge only for idea smart phones so why this recharge is done on my phone? This recharge must not done on my number if they are knowing that i am not using idea smart phone or if done recharge then must work on my phone.They are saying put your sim in idea phone then this data pack works.They are also saying your set is showing there that it is not a idea phone if there is showing then that means they are cheating me.If my set is showing there then why recharge is done. Customer care is not responding on my problem they are only saying that ''this is a ISF recharge and only work on idea smart phone. So,kindly tell them to refund money as a my main balance

kaushik sen

Posted on Feb 04, 2015

being a airtel customer i regularly recharge my airtel prepaid number 9831571099 from 3feb2015 my MPIN blocked i several time inform the authority for unblock the pin and send new MPIN but they just ignore that i also send sms for new MPIN as per their 12144 customer care executive near about 24 hous ago but no result i am useing this number to contact my stock broker due to not able to recharge my number i am not able to contact my stock broker i also face Hugh financial loss i have on my account rs200 but due to MPIN issue not able to recharge a serious step must be taken against this telecom company to protect consumer interest i also want that the concern company my pay my loss which i have to face due to their negligence

Posted on Jan 31, 2015

Deduct from main account balance intentionally. Talked with Aircel Customer Representative Mr. Ratan & Ms Richa. Though the deduction was minimal but the fact is Intentioanlly & illegal too. When I talked to them (mentioned above name)they quickly sent an SMS regarding the Rechage which I din't do. It might happen with the people who are not aware of this kind of illegal & intentional deduction from their main account balance & were unable to reach out to the appropriate authority to raise voice against those deduction. Please take appropriate action.

Mandar Joshi

Posted on Jan 30, 2015

Dear Sir/Madam, I the undersigned (J.B.Infosys) retailer of Vodafone, residing in Goregaon west near Rosary Church. Pintoo Sales Agency is the distributor For Vodafone. I have paid Rs.3000/- to Mr. Manoj represntative of Pintoo Sales Agency for balance in my Wallet(Mobile). He told me that he do not have balance now and will deposit money tommrrow. He never gave any bill to any of the Retailer in market. Pintoo sales agency never took report or tally cash or coupons from him. I trusted him every time, he said wait I will deposit money. Many times I spoke to Area Manager of Vodafone Mr.Prem Dubey and also spoke to Mr.Piyush incharge of Vodafone. They said as its personal dealing they can not help me. It was not personal dealing as Manoj is the sales executive for vodafone and Pintoo Sales Agency is Distributor for Vodafone. Mr.Manoj left Pintoo Sales Agency before 3 days (27/01/2015) from their record.The incidence took place before Manoj left Pintoo Sales Agency.

Vishal

Posted on Jan 30, 2015

Posted on Jan 26, 2015

Balasubramanyan Parameswaran

Posted on Jan 26, 2015

I have a post paid connection from IDEA, I am not receiving any bills and obtaining bill by SMS of about Rs 1200 per month, even after making hardly any calls, not sending any bill to analyse even after speaking to customer care.

amit kumar

Posted on Jan 23, 2015

sir my name is amit kumar shaw...9830866894 is registered on my father's name....Ajay prasad shaw...m using vodafone postpaid service from last 18 month ... last month i was quitting vodafone because they chaged 198+tax extra from me.... i applied for port to docomo..... got a call from vodafone head office that u dont quit the compony your extra paid money will be weberd in next bill.... i said ok.. ..but when i got this month's bill, there was no deduction amount as they promised.... i tried to call vodafone head office from where i got the promise.... but the person ABHIJEET BASU misbehaved and said DO WHATEVER U CAN....MAIL TO VODAFONE CARE...I DONT KNOW ANY THING..... i mailed vodafone kolkara as well...... plese sir do any thing.......

Paras Shrivastava

Posted on Jan 22, 2015

I always keep my mobile phone switched on but still when someone tries to call me it either says switched off or out of coverage and then everyday i get messages from company that you have 6 or some missed calls. I tried to contact the customer care but whatever they suggested made it worse. I tried to contact the senior but got no response. The company seems to do nothing.I am really going through a lot of tension. Please help me.

Goutam Rudra

Posted on Jan 20, 2015

I Mr. Goutam Rudra using a vodafone connection-9836330883 but on 15th Jan I have taken the offer by paying INR- 125/- online for 525MB(2G) for 30 Days but it will be wrongly activated by vodafone 10Paisa per/mints(V2V) Although we informed to vodafone through mail with details but they denied, So would request you to please take action against this misselling offers by vodafone.

Pradip Bhattacharya

Posted on Jan 19, 2015

The complain against M/s. Dove Soft Pvt. Limited, Mumbai, Bulk SMS service provider, we have taken bulk sms re-saler panel from them and doing business in kolkata. Suddenly they have stop services without any intimation. and the reasons are showing is not authentic. So we are loosing huge business as well as client. Causing we will be bound to give compensation to our existing customer. We have sent so many mails to them to activate our account but they are not bothering. So we need compensation. Kindly help us.

Ratnaprabha Wavhal

Posted on Jan 19, 2015

I have lost my peace of mind for last few days. This New Year has brought a headache to me because of Vodafone. I have been charged with 6823 rs out of which 5729 is for data usage. I am using a corporate plan on number 9987175142. Have a 2gb 2G plan @99 under this plan. On nov 14 I changed my handset and got a msg from Voda that they have activated a free 3g plan of 1gb on my new phone. This will be free of cost. And my original plan will be activated on the expiry of this plan. I immediately called customer care to know more about this. I told them I already have my plan of 2 gb and don?t want this plan. They assured me that this free of cost as I have taken a new phone. And post exhaustion of that plan I will get my original plan auto-activated. and this plan is for two months i.e. from 25th Nov 14 to 25th Jan 15. I asked them what will happen to my actual plan. If I used complete 1 gb in this month will I be charged for next usage. They assured that once I have exhausted this limit say e.g. within 10days my original plan will get activated and no charges will be there. That means after 10days I will be automatically active on my original plan. But I was shocked to see my bill with 5729 as data charges. I immediately called CC and initially he was trying to explain me how the bill is correct. When I explained him all the msgs and all the calls I made to CC previously he agreed that the bill is incorrect. And have only considered single plan while calculating the bill. And he told me to write to corporate.assist@vodafone.com. Which I did and received a reply that the bill is correct and no changes will be done. I again called CC, repeated the same story-sequence was same. Initially they kept explaining how the bill is incorrect and how I should minimize my usage to avoid this. I explained them all calls, msgs and previous day?s call which CC agreed that the bill is incorrect. Then that person too agreed yes the bill is incorrect. And he raised complaint in his system on my behalf and assured I will get a call from their end to understand the bill and will definitely get a corrected bill. I waited for full day but no call. So I myself called them up and aging the history repeated, ending with CC agreeing on bill incorrect. This has happening since Monday 5th Jan 15. I am getting assurance that I will receive corrected bill, and I am clueless on receiving mails form their end that the bill is correct and I will have to pay that. Meanwhile I called on 198 (Complaint number), the person was too rude. ?ja jo karna hai karlo? was the answer from him. Is this the way to talk to customers? Since yesterday evening I have got too many different answers to my query-1) Mam there is only one plan active on your number i.e. free plan of 3g 1gb. And my actual plan is deactivated. ?My answer how come I have been charged with monthly rental of 99 rs for my actual plan if it is deactivated? And how did you deactivate without my consent? To which I got second answer 2) Mam only one plan active on your number i.e. your actual plan of 2gb 2g plan. No 3g plan activated on your number as you did not activated it. My answer-what about the msg received from Vodafone which itself mentions that it is already active on my number, the same is reflecting on my account on myvodafone app. To which I got answer 3) Mam both the plans are active on your number but post exhaustion of 3g plan you have to activated your actual plan, which you did not do so the charges-my answer- this was confirmed by customer care that this is already active and it was reflecting on my account when I check online on myvodafone. To which they created new answer 4) You have used your 2g plan in 3g speed. So this charges. ?my simple answer- I did not ask you to provide it in 3g speed. Rather I am clueless how this will work? Please help me. I have all the messages all the artifacts that Vodafone is cheating me. They are replying that they are not aware of any such msg sent by them. OMG-they are not aware of their own services?????they can see everything in their system but not this????? Please help me, I can?t pay such a huge amount. This more than my 2 years bill.

Tapesh Ram

Posted on Jan 18, 2015

Based on USSD code full talk-time offer I recharged my vodafone no. 9874589969 for Rs. 15 for and for Rs. 35. Unfortunately, I received free night minutes and additional talk-time (though, it was not mentioned in their USSD offerings) for those two recharge. Next I contacted their customer care and talked to Ms Khusbu and Mr. Chandan Bera for redressal and further assistance but they are not entertaining my call and sometimes they are disconnecting the line, in excuse of forwarding the line to senior.

Ranjeet Kumar

Posted on Jan 17, 2015

Dear Sir, i am facing a problem aside of Sistema Shyam TeleServices Limited (SSTL)_MTS . case 1 this is my MTS data card No .9143833445:paid final Outstanding amt .RS 673 . Req no for A/c close .: 1194629 dt 18.12.2014 talk with Mr.sanjay / rajesh floor incharge : but account is not yet close .once againg bill is genareted of RS 206/- req no .1239729 dt 05.1.2015 talk with Mr.sammy ...! case 2 : this my second MTS data card no . 8648019174 .not a single day used by me due to connetivity proplem , so inform to MTS technical team but not yet solove.and bill is raised . i am denie to to pay this Amt . then i rec. a Legal Notice of Sistema Shyam TelseServices Limited (SSTL) , then i had paid all outstanding of RS 857 /- dt 31.12.2014, i asked to closed the 31.12.2014 Req no for A/c Close : 1228633 dt 31.12.2014 , but today i received a MSG you bill is genareted of Rs 106 /- . so please help me . Thanks & regds, Ranjeet Kumar 8100411129

Yaspal

Posted on Jan 16, 2015

Respected Sir, 1. We are writing with sorrow that the Idea cellular Company is manipulating the Govt. Norms. 2. We have taken unlimited data plan for 3G data, they have bar my data on the same month before ending date. 3. We have change our data plan to continue the service, put on higher plan. 4. Next day they have bar my all services, sending a massage your limit is over, We have switch my plan in same roster of unlimited data, But they are calculating on data uses. 5. Same day I approach to Idea office at Rewari, they approach to pay some amount, I have paid 1000.00, and assured your bill shall be adjust as per your roster plan, wait till bill Generation. 6. On 14 Oct 2014 I have received bill Rupees 4612.34, and still my services are on hold. 7. I have Lost my business and suffering from stress on such a case. 8. Supporting doc and voice clip of conversation is attached along with this mail. 9. My Temp cell No is +919812025567 Hope You shall go

goverdhsn

Posted on Jan 16, 2015

Sir maine mera number airtel se mts me port karwaya tha jis par mts ne sim jo di thi wo handset me chali nahi is par maine mts distributor se baat ki to usne internal damage h kaha aur dubara id document mange jo maine de di Aurera alternate number bhi manga Jo mene de diya fir b mere pas sim verification k liye koi call mahi aayi na hi sim me signal Is par maine mts distributor mts customer care mts appeal authority se sampark kiya to unhone bata ki sim ko 31-10-2014 ko band kar di gayi hai ab ye number chalu nahi hoga Mujhe kisi tarah ka koi santoshjanak jawab nahi mila Sir is pure mamle me meri kisi b tarah ki koi galti nahi h Q Ki Jo sim mujhe di gayi wo internal damage thi Jo sim dubara mujhe di gayi usme bhi network signal nahi aaya kabhi Alternate number par call mts dwara ki jani thi verification ke liye Jo kabhi kisi bhi mts departments se verification ke liye aayi aur complaint k bare me janne k liye Goverdhan ram 9blm mob 960276882 Band number 9413868821

saradindu kar

Posted on Jan 15, 2015

in spite of surrender of BSNLbroadband from30/4 2014 due tofailure BSNL IS claiming RS960

Shantanu Tyagi

Posted on Jan 15, 2015

I am using the modem of MTS company.The name of the modem is MTS MBLAGE ULTRA WI-FI. I am getting the speed problem from last 20 days.I complain about this thrice (3 time within 15 days) to MTS coustoumer care.Everytime the time period provided to me by cstmrcare for the solution of my problem gets over and they did not solve my issue .My complain numbers are DEC/5070 ON 25 DEC,DEC/6079 ON 31 DEC, and JAN/1359 ON 8 JAN. Kindly guide me that what legal action can i take against the company?

Susanta Naskar

Posted on Jan 14, 2015

Dear sir, I m a Vodafone customer for long time, my number is 9836658011. On 21st December 2014 Vodafone was sent a SMS for special offer (Recharge Rs.225 for 2GB 3G internet pack) which I have Recharge through On-line Dated - 3rd January 2015. i got a sms from Vodafone recharge is successful. But still now Today Date: 14th January no internet pack is activated in my number.

manjari

Posted on Jan 13, 2015

Vodafone is a fraudulent company. It charged me extra rs. 376 + tax in the current month bill for the following services: 14 dec : d2c_ndtv_valuepk_9 : Rs. 99 14 dec : wapvilla_ppd : Rs. 99 14 dec : d2c_mazaa_49 : Rs. 49 20 dec : hello1_tvallsouth_ : Rs. 30 27 dec : d2c_ndtv_valuepk_9 : Rs. 99 I have never downloaded these services at all. I am not aware of these services at all. Please help. Vodafone wants hard earned money of its customers. Manjari

Ashish Jindal

Posted on Jan 13, 2015

For last few month I was noticing my phone bill was too high. I did search not found some plan had been changed. So when to store and confirmed that 3 number which 1 am using all are in different plan now. They did not informed us. All 3 number in call in free but it is not. ! plan was changed in 2013, I in Mar 2014 and 1 in Sep 2014. Due to this we nearly loosed on an average 200 to 500 / might be more RS per month since last 2 years.

Mukesh Bagla

Posted on Jan 12, 2015

I have made a online FullTalkTime Recharge through Vodafone site , there they have mentioned fulltalktime on 85 rs recharge I have made online recharge and transaction was successful, but I did not receive any amount credit into my account. I have talk with vodafone customer care executive but executive told me that sir we have process your request and receive 85 rs from you, bu this recharge is valid only through the Paper or mobile recharge, and you will not get any benefits from this. Please find the details of transaction I have made below. 10 Jan 2015 BHDF3625835459-VODAFONE BILLDESK 110102539 10 Jan 2015 85.00 Dear Mukesh Bagla, Thank you for purchasing through the Vodafone Online shop. Your order details are mentioned below: Order ID : o387084858 Payment Transaction ID: BHDF3625835459 Date & time of order : 10 Jan, 2015 10:25:46 Order Amount : Rs. 85.0/- Only order details: Online Recharge Name: Talktime 85 MSISDN: 8588984655 Amount: 85.0 eTopUpStatus:

VISHAL GUPTA

Posted on Jan 11, 2015

I would like to inform you that I'm an old customer of Reliance CDMA connection and I am facing continuous balance deduction from my mobile phone, and I had to call customer service executive several times, but till now neither my problem has been resolved nor the balance deducted is refunded, and now they have blocked my mobile number so that I could not make any further call to the customer service executive. That is why I had to mail to you, and I am not satisfied with your services. My mobile number is 9339735345.

Rohit

Posted on Jan 11, 2015

Mene 07-01-2015 01.36 PM ko 255/- ka recharge kiya the jisme 2GB, 3g Data for 30 dino ke liye muze milna tha par muze core a/c me 223.95 ka balance mila jabki mene data balance ke liye recharge karwaya tha. jiski detail Tata Docomo ki website par bhi hai tatha jisme kahi par bhi nahi likha hai ki ye kewal special recharge par hi milenge. usi tarah Date 08-01-2015 ko bhi mene 38, 185, and 91 ka recharge bhi 3G Data Packs ke liye karwaya tha jisme bhi muze Core a/c balance mila jabki mene Data balance ke liye recharge karwaya tha. Mene Docomo ki mail Id par mail kiya tha jisme reply me kaha gaya ki ye benifits kewal special recharge karwane par hi milenge jabki website par kahi bhi esa nahi diya gaya hai ki ye recharge benifits kewal special recharge par hi milenge. to mene recharge kar liya. Mene jesa website par dekha wesa kiya recharge. Mera aapse nivedan hai ki aap bhi ek bar website par jakar dekhe ki waha par kahi special recharge ke bare me diya gaya hai.

ANAND KHANAPUR

Posted on Jan 10, 2015

RESPECTED SIR, I WAS USED TATA DOCOMO POSTPAID SERVICE BUT AT THE TIME OF PORT TO OTHER NETWORK THEY ARE CHARGED BILL AS PER THERE INTEREST AND INCREASED CALL RATES AND DATA CHARGES

Tapadev Das

Posted on Jan 10, 2015

I have surrendered my BSNL landline no. 24412272 from 01.07.2014 & deposited all the instruments at local telephone exchange. Then i have applied for refund of my security deposit on 26.09.2014 alongwith all needful documents at BSNL office. Till date i have not received any refund from BSNL. Please do the needful.

Dipal Dutta

Posted on Jan 08, 2015

I just want to let you know that its a complete fraud on airtel part because a channel partner of airtel with phone number 9038333574 and email address arb.airtel@gmail.com has called up one day and said that Airtel will stop providing this service in next few days so we need to get a updated sim and took a RS300 for another 4G Sim and also mentioned as Airtel is discontinuing the service in the middle off the month so we do not need to make the payment for this month. So after 1 month that is Dec they send a bill for 3 months for this sim card and 1 month bill for the new sim card. As I said its wrong they also blocked my 3 phone lines that belongs to me, my dad & mom. Now I have no choice other than paying Rs 6942 and also the bill for the new sim. I have cleared the payment for Rs 6942 and request you to close this connection immediately and also to unlock my accounts asap.

Baisakhi Paul

Posted on Jan 08, 2015

Stopped receiving sms from all Bank where my cell no. is registered with the Bank. Till 10/12/14, I used to get all transaction alert and sms from Banks. Contacted bank, they said they are sending sms but I am not receiving the same. Went to service provider, they said their system is ok. Another big issue with Service provider. They are charging downlaod charges in monthly bills where they did not intimated about that. They said unlimited 2G data are free as per talk plan E_Connect_3G_375. Being a corporate customer, I am not getting any response from Vodafone end after repeated f/u and reminders.

ch vamsi krishna

Posted on Jan 07, 2015

iam having tata docomo prepaid phone connection no:9248702166, i have request call history of all incoming calls for past one year , but they were not providing information . kindly help in this regard.

Enzammamul Hoque Mullick

Posted on Jan 07, 2015

Improper balance deducted from the aforementioned no using a spam no by the service provider.

Dinesh Yadav

Posted on Jan 07, 2015

Vodafone is charging 300-400 every month for gossip pack with 0 kb download and when contacting they are not able to justify the charges instead they says that this charges is genuine and they do provide refund every month.Now I am fed-up with all these and wanted a justification of such charges. Mob-8860555597

NISHANT PRAKASH

Posted on Jan 06, 2015

Complained about recharge of the 3G data pack of Rs 251 by mistake to No - 9431979289.The recharge process was followed through payment on 31 dec 2014. I have opted to recharge on my no - 9431970289. So mistakenly recharged was processed to No - 9431979289. Although I had also talked the subscriber of 9431979289, he assured that the data will be not used by him. If the same problem was persisted with any retailer, it could have been solved much earlier. Transaction details:- Paytm Transaction receipt Order no: #709091723, Wed Dec 31 2014 Recharge of BSNL Mobile 9431979289 for Rs.251 Reference No. IG00JQUDD8 Debit Account Number 00000011209953717 Debit Branch BOKARO THERMAL Transaction Date 31-Dec-2014 Amount INR 251.00 Status Success So you are kindly requested to solve my problem expeditiously and cancel the transaction/ refund the money at earliest. Also provide a Help

jithesh kunjumon

Posted on Jan 06, 2015

I had registered for a complaint on 20/12/2014 with regard to my 3g Data Plan in my red Business plan 999. According to my plan I am supposed to get 4gb of 3G Data but for last few month I have been getting only 1 gab of data in 3g speed and post that I go on to 64 kips speed. I spoke to customer care on 20 the December and I was told I will get a call back by the end of the day with regard to the status. No one called me back and I spoke to floor supervisor on the same day evening who had promised the issue will be rectified by the technical team by 22nd December 2014Monday morning. I am trying to reach out to guys several times on the 198 number and it say unable to process your request. They have barred me on customer care complaint number as well I am a customer who has been using your service for more than 2.5 years.

Tathagata Banerjee

Posted on Jan 06, 2015

I am a vodafone postpaid service user and I use group plan. The main issue is that within a few months they have changed the tariff stating that the tariff I use is not available. However, the fact is that the plan still exists. I am facing this issue for the second time.Last time also they said the same that the plan doesn't exist anymore, then after a few days they changed my plan to the original one, the plan which according to them did not exist. This time also they are doing the same. Please help me, otherwise they will keep on doing like this every now and then.

Anup kumar ghosh

Posted on Jan 04, 2015

I use Aircel mobile network. Aircel deduct my balance regularly without useing any value added service. I complained so many times but it dose not work . even I have the complain number but the refused to refund my balance. please help me in this matter

Suryodoy Banerjee

Posted on Jan 03, 2015

Respected Madam / Sir I am using a Vodafone Corporate post paid connection with the plan E_Connect_3G_375 in my mobile (No: +91-9830549590 ). But suddenly Vodafone has charged unlawfully Rs 899/- in my latest mobile bill statement without intimating me whereas I have not asked them also to activate this new plan. Now Vodafone is trying to establish that they have sent me intimation and activated the plan as per company policy where as I have not received any mail or sms from them. I will be very grateful if you intervene into this unlawful incident.

KAPIL VIJAY

Posted on Jan 03, 2015

I am ex employee of tata docomo for MPCG circle.I have resigned in sept'11 and now i am trying to check my PF balance but it is showing no records found.MY pf account no is AP/HY/32831/43245. How i can check my PF balance

TIKAM CHAND GOLCHA

Posted on Jan 02, 2015

I HAVE PAID THE BILL FOR PERIOD NOVEMBER 2014 ON 13.12.14 THROUGH AXIS BANK CHEQUE NO.063440 FOR RS.5584.00.AS PER BANK RECORD CHEUQUE ALREADY CLEARED ON 26.12.14.TILL DATE RELIANCE TELECOM IS NOT ACKNOWLEDGING RECEIPT AND SOME TIMES MY OUT GOING CALL ARE NOT ALLOWED.I HAVE ALREADY MADE COMPLAIN TO COMPANY AND THEIR DEALER M/S PANKAJ TRADERSE ,STATION ROAD RAIPUR.I NEED COMPENSATION FROM COMPANY,FOR THE FAULT AT THEIR END.

umar

Posted on Jan 01, 2015

DEAR SIR IDEA COMPANY IN J&K HAVE WRONGLY DEDUCTED MY BALANCE ON MY NUMBER AND WHEN CONTACTED TO COSTUMER CARE SAYING YOU ARE USING EXCESS INTERNET BUT I USED AS THE RULES AND REGULATION MY NUMBER IS 9086679368

Sougata

Posted on Jan 01, 2015

I have been using the postpaid connection since long. Where I used to get a monthly bill of Rs. 800 to Rs. 1000. I was happy with the service. While interacting with your customer service team they have approached me with the great idea of changing my plan. Where they have introduced Red 899 plan. They have said considering my usage it will be a better option if I can shift to Red 899 plan. I will be more beneficial. Indeed I fell into the trap & accepted the plan. Nothing has changed in terms of service, only I have started getting 3G connectivity instead of 2G. However the speed was the same. Where I have already made a complaint 15/20 days back. I was shattered by the fact that this time I have received a bill of Rs. 1500. I have made a complaint with complaints team vide docket No. 1642400590. As usual the complaint got closed with the remarks that I was told about the plan in detail & I have accepted the same.

Nitin Joshi

Posted on Dec 31, 2014

Dear Sir/madam Today I got my bill of Rs.37,681.83 for the period of 29th November 2014 to 28th December 2014 from Vodafone. In this bill I have been charged for Data usage charges of Rs.35733. I am surprised to see that my billing is done considering the Vodafone Red Plan activation date of 12th December and Data usage charges have been charged as per the normal rates. But I would like to inform here that I requested on 24th November to activate the Vodafone Red 1599 Plan on my number which was never got activated. As per the information received from Vodafone is that Vodafone Red Plan can be activated only from the Billing cycle date then Why it was not activated from my Billing cycle i.e. 28th November???? At last it got activated on 12th December after rigorous & continues follow-up with you guys. Why I am being harashed by sending such huge amount bills for the mistake done by Vodafone Technical Team???? Why should I pay this amount for the mistake done by vodafone??? Also make note that as per Vodafone 1599 Red Plan I have been given the contact details of Relationship Manager but regret to inform you that whenever I tried calling on this number it was always unanswered. This is cheating when you commit something as a part of the plan which you are selling then I should be proper.

ANJIT VISHVKARMA

Posted on Dec 31, 2014

Anjit vishvkarma father Mr. Budhram vishvkarma Address - Mission Colony Road, ward no 03 tilda Raipur pin no. 493114. my mobile balance cut information from Date 25-12-2014 to 31-12-2014 of Reliance Group's mobile 9,329,788,018 thanks to the trouble of getting the information from Reliance Group of company,

ANJIT VISHVKARMA

Posted on Dec 31, 2014

मेरे द्वारा 9329788018 मोबाईल का संचालन विगत 5 वर्षों से किया जा रहा है। दिनांक 26-12-2014 को मेरे द्वारा रिलायंश के द्वारा 1212 डॉयल उपरांत 20 रूपये का टॉकटाईम बैलेंस मिलता है उस सुविधा का उपयोग मेरे द्वारा समय 3 बजकर 30 के आस पास उपयोग किया था। उसके बाद मेरे द्वारा दिनांक 28-12-2014 को समय 9 बजकर 31 मिनट में 138 रूपये वेल्यू का रिचार्ज एवं 60 रूपये का जादू पैक का रिचार्ज करवाया गया था जिसमें मुझे 50.40 रूपये का बैलेंस प्राप्त हुआ था। रिचार्ज उपरांत रिलायंस कंपनी के द्वारा मेरे मोबाईल से 20 रूपये टॉकटाइम लोन के एवज में 24 रूपये का 02 बार कटौती कर कुल 48 रूपये की कटौती की गई । दिनांक 30-12-2014 फिर से 60 रूपये का जादू रिचार्ज जिसमें मुझे 50.40 रूपये का बैलेंस प्राप्त हुआ था 26-12-2014 का लोन रिलायंस द्वारा दिखाकर फिर से दिनांक 30-12-2014 को समय रात में 11.01 में तीसरी बार 24 रूपये का कटौती की गई है। मुझे रिलायंस से प्राप्त शिकायल क्रमांक 1- 228424815 दिनांक 28-12-2014 2- 228448160 दिनांक 29-12-2014 3- 228517287 दिनांक 31-12-2014, मुझे मानसिक रूप से परेशानियों का सामना करना पडा

limbesh sawant

Posted on Dec 30, 2014

I had dialed *800# from my idea sim and pressed 1 that indicates what's app @39.i contacted with customer care and asked him what is its usefulness if I already had a mobile date (Internet MB).He said no usefulness so I asked for refund but he refused

RAJESH KUMAR

Posted on Dec 30, 2014

ajay shankar Tiwari

Posted on Dec 30, 2014

Res. Sir I am so upset about yr responce.I submit my celkon AR50 cell phone to service centre in Varanasi since last two month before but phone is not complited. What I do. when I contact service centre Mr Siddhant is saying that phone is not ready.I already paid 1300 Ruppees for that.When phone will ready sir Please informe, I am so much needy. I am a journalist and my work is effected. Please do something for me. I will be very much thankfull to u. Sir if u have flip cover (gray or black or white) please send 2 pices to my address given below. I will paid on door. From Ajay Shankar tiwari C 6-121 Bag Bariyar Singh, Chetganj, Varanasi-(UP) 221001 mo. 09451580535

M.K.Biswas

Posted on Dec 30, 2014

Outgoing call, sms, data has been blocked in my number from last day (29/12/2014) at night. I called to the Vodafone customer care but they were not open my all those facilities. Where my bill was fully paid.

Harsh Bafna

Posted on Dec 29, 2014

I had called your Customer care centre and lodged a complaint of the same with the customer care executive namely Mirza Sania & Wasim Shaik (Senior). While having a word with the customer care executive it came to my notice that, from your end wrong messages regarding the Data Balances has been send by you, which has been relied by me. (Message to 55333 "MBAL") For your reference I am Attaching herewith the screenshots of the messages delivered by you in my Mobile. While matching the same the Net balance on 27-12-2014 on 11.13 pm was 47.52MB, as per the Message delivered by you to me. but your Customer Care executive says the balance was 28MB. And when the balance reached 0 the message showed Balance of 47.52 MB Hence because of your wrong delivery of message I have used the Internet assuming that there is enough balance in my Net Pack. Why because of your Technical default the consumer should suffer undue hardship ??. Which means the consumer will never know the original balance be

P.V. LAKSHMI

Posted on Dec 27, 2014

I have submitted UPC Code to Sai Balaji Communications, RR Pet, Eluru for MNP from Tata Docomo to Uninor on 17.12.14 at 7:30 pm.As per the trai rules port will be done in 7 working days but today is eleventh day i did not get any communication on this regard. the outlet people still deceive me with incorrect information. Unicare people are saying that your application is not yet uploaded. I have no other way and approach the consumer forum and please help me out from this issue. Thank you.

Sujit Bose

Posted on Dec 26, 2014

Hello, Vodafone no. 9830873852. Previously the no. was registered in my name(Sujit Bose). On the month of May'14 I had given a request to transfer the ownership(into my son's name) & the same has been done .At that time I had an outstanding of Rs 790, but as I was told by the Vodafone store executive that while transfer the ownership i need to clear all outstanding amount including the un-billed amount .As per the guidance I had paid a total amount of Rs 1200 on 13/5/2014 which was over & above the outstanding & unbilled amount . In the month of June'14, i got a bill which states that I had paid an excess amount of Rs 247 (cr) . Now i visited vodafone store (south city mall) to enquire how to get the refund of the excess amount . They said that you would be receiving the same within 90 working days from the date of ownership transfer. I believe that it has been more than 90 working days, but still my refund is pending.Have sent repeated mails to vodafone nodal care & got no solution

Rijutha Natarajan

Posted on Dec 26, 2014

I applied to change from Airtel postpaid to Airtel prepaid. I submitted the documents and got the prepaid SIM. I was told that postpaid SIM would get deactivated in 4 days and then prepaid would get activated. Few days later, the postpaid SIM got deactivated but the prepaid SIM was not getting activated. I contacted customer care who kept transferring the call between prepaid and postpaid departments. I spoke to 7 people. the 6th person I spoke to told that they did not receive documents and hence they cannot activate the prepaid SIM. How did they deactivate the postpaid SIM without receiving the documents? I asked that question and the person was unable to answer. He then told me he will transfer the call to the supervisor. I explained the problem for the 7th time. The supervisor gave the same answer. They did not receive documents and hence cannot activate prepaid. He will not answer to the question "How can you deactivate postpaid without getting documents?" Affected num :8123842560

SANDEEP.T

Posted on Dec 26, 2014

MY PHONE NOKIA LUMIA 520 WAS GIVEN FOR SERVICE ON 181214 IN NOKIA SERIVCE CENTRE,(ACCURATE CARE,# 514/A, 80 FEET CMH ROAD, INDIRANAGAR, BANGALORE-560038 FOR TOUCH SCREEN NOT WORKING PROBLEM THEY REPLACED TOUCH SCREEN BUT CAMERA IS NOT WORKING ,THEY HAVE CHANGED THE CAMERA OR SPOLIED IT, IT WAS WORKING WHEN I GAVE FOR SERVICE, WHEN I ASKED THEM TO CHECK THIS PROBLEM ,THEY ARE TELLING TO REPLACE THE CAMERA .

Nikhil V P

Posted on Dec 24, 2014

Dear Sir/Mam, I am Nikhil V P was worked Reliance MG Road Cochin RW as MB Team Leader Since 25-06-2011 to 30-07-2014, I was work with two employee codes ,one is 27842181 (25-July-2011 30-jun-2012),and another one is 27900933 (1-July-2012 to 30-07-2014) As per company wind up all Kerala RW's operations i was terminated with effect from 30-07-2014. I had given RHRS Cochin team to two PF form with all necessary documents on 20-08-2014 (Cancel cheque leaf,Revenue stamp,filled PF FORM with signature),that timeRHRS Cochin manager promise me it will process with in two months and will get credited on my account. After 3 months on wards i follow up the same withRHRS Cochin team and they are not responding my calls,after i sent couple of emails but no proper replay from RHRS Cochin office. Kindly help to get my PF processing status,after so many calls and emails i fed up with RHRS Cochin team for getting this, after unsuccessful four months consistent follow up.

Shaikh Soyeb

Posted on Dec 24, 2014

I am having a postpaid corporate connection with vodafon vide 9903703741 In recent month's billing I have been charged for Rs- 198+Service Tax for downloading of soe stupid thing which I have not used. In bill they have billed Rs-99 shwoing "d2c_ndtv_valuepk9 and another Rs -99 for "hello_tvallsouth". This practise is happening everymonth with different individual with our company. Pleaselook into this seriouosly, This is a serious issue for customer protection.

GOVIND KUMAR

Posted on Dec 22, 2014

mera mobile micromax canvas a121 hai , main repairing ke liye agra sah market care center per submit karaya tha, our mujhe 1 mahine katime diya gaya tha, mujhe 15 din ke andar phone bapas kar diya our usame ,screen,men light nahi aa rahi hai our der men open ho raha hai , heat ho raha hai, care bale dobara use submit nahi kar rahe hai kah rahae hai ki eye barrunty men sahi nahi hota hai pleease sahi karawane ki kirpa kare

Mubashshir Munawar

Posted on Dec 22, 2014

I am from Srinagar, Kashmir and got a bill of Rs.270 for the month of Nov-2014 mobile no. 9018844590 reliance. i submitted that amount through mobile charge Rs.150 ist and then Rs.140 and got confirmation for the same.But still i'm not able to call any no. from my mobile.I made complaint two times with the customer care and both times they said in six hours the calls will be activated.But still I am not able to call. Please look into the matter.

maheshkumar

Posted on Dec 18, 2014

ear sir, I got following sms on my no. 9036339002 on 11/12/14 at 9.45am. "RC 299: 300TT + 2GB 3G data for 28 days. Applicable for only online recharges. Hurry limited period offer till 12th DEC 14 only". By trusting this SMS I did online recharge of Rc 299 online. Then I got below SMS. "Hi STV recharge successful, MRP Rs.299, validity: 30 days, Rs175TT+1.5GB 3G data(30 days validity) Tranc ID: 100004504680505. Thank you. At : 12:53 PM. 11/12/14" i called so many times custemer care as well as i filled complain to " listen@tatadocomo.com" but no responce, they were telling rechrge by tata docomo website but in the message there is not clearly mention about website simply recharge ,and also they were telling i did recharge through retailer , i have all proof . i need compensaton for this cheated msg, i lost my paitence so i need compensate, if u need i send u all the documents i have

nitin chauhan

Posted on Dec 18, 2014

My name is nitin chauhan I am using a reliance cdma 9311121121 and my billing cycle is 18th of month, credit limit is 1000 on the last 29th of November my service become barred due to over unbilled amount of Rs.5213 on 29th of November i received a message from reliance that your service is barred due to 5213 of unbilled amount, While my credit limit is just 1000 then how is this possible. . I want to now why didnt company alert me before crossing the credit limit, and pls explain the meaning of credit limit. I dont know what to do now....... Please help and save the citizen form those fraud companies. And take strict action against Reliance communitcation for this 2nd time cheat with me.because I have already launch a complaint in consumer court for "connection is not became activated due to fake commitment of reliance employees" in this complaint they provided me 9311121314 but after a big issue they said reliance communication is not able give you the same no. of your choice because

radhe shyam patidar

Posted on Dec 16, 2014

sir bsnl mp neemuch have stopped my bsnl number without port to idea and when i ask them they misbehave me and told me get out and ask your idea custmor.

Nilanjan De

Posted on Dec 16, 2014

My phone number is 9614156287, which is registered with Aircel company. The company is sunscribing some entertainment packs, which I dont want and deducting the balances continously. When I called there helpline no ther are saying that this number is registered with bengal circle and bengal circle is not receiving my call. and neither they solved the problem nor they r listening to me.

Kulbeer

Posted on Dec 15, 2014

Hi Team, I am holding a Reliance Prepaid connection(7795068281) since long and suddenly I started getting the messages that my documents are not submitted. I went to Reliance Mobile Store(CMH Road,Indiranagar) and resubmitted the documents on 4 Dec 2014 and irrespective of that my number got disconnected on 10 Dec 2014. Irrespective of visiting the Reliance Mobile store and even complaining to Appelate authority of Reliance nothing has happened till now and I am impacted badly because of this since not able to make any financial transaction. Thanks Kulbeer

Aniket

Posted on Dec 15, 2014

Dear Sir, This complaint regarding the charges levied by Vodafone for using third party application called mgossip which is absolutely fraudulent.They charged me Rs. 441 & Rs. 196 for 2 months for the services which are not used. In reference to this the customer care executives are not assisting and providing any detailed information for the charges. Request you to look into the same.

K.s joseph

Posted on Dec 15, 2014

For the last 9 moths the BSNL authorities are not taking any interest for taking fault repair work to my land phone bearing no: 0484-2711101 (chottanikkara exchange) even after my repeated request hence my land phone is not in working condition . at the same time they are claiming phone rent,service charge etc. During this period through phone bills

udipta sen

Posted on Dec 13, 2014

My Name is udipta sen My vodafone no is 9830181024,relationship no /1.40213670 i paid my bill on 01-12-2014 as per bill amount even more than bill amount.but from next day morning vodafone stop my no incoming & outgoing calling while enqueuing the reason from customer care they told me that in my vodafone data card no 09674981024 Relationship no 1.40231139 their is a due so we cant start your no first you pay then we will start your mobile connection of 9830181024.. i ask vodafone how come this two different connection , two different no & also two different account number correlate so that after paying my mobile bill also not able to use my mobile connection but no reply from vodafone service registration number assigned for my correspondence is 1073174825. pls help me to get justice on this ,vodafone as a service provider cheated me & not provide service after payment

K.s joseph

Posted on Dec 12, 2014

For the last 9 moths the BSNL authorities are not taking any interest for taking fault repair work to my land phone bearing no: 0484-2711101 even after my repeated request hence my land phone is not in working condition . at the same time they are claiming phone rent,service charge etc. During this period through phone bills

Ignatius Nazareth

Posted on Dec 11, 2014

Hi , I have been charged roaming charges for the month of October and November even as I activated the roam like home service in the month of September. I also received a confirmation from your email as below Reference no : 1586007028. I am having a conversion with you customer service executive then inform that there was a system error hence the service was not activated ,then how I received the below email from your side . The customer service executive are very rude and hanging up the calls in mid of the conversation. Kindly revert the roaming charges for the month of October and November in Full neither I will have to take some strict actions in this case and port to some different network for all my Vodafone numbers . Regards,

Neeraj Koticha

Posted on Dec 11, 2014

I have been a Loop Mobile customer from 2011 onwards and have always been paying the bill on time. But as you are aware, they have closed down their services in month of October 2014 due to non-payment of inter connectivity charges. For the said reason, I wasnt able to use their services and even then they are sending bills for the complete usage. I intend to make the payment but it should be proportionate to the usage. They are defaulting in payment and it was a deficiency in their services for which the customers had to suffer. Request you to kindly help me out with this as I am not able to reach out to their appellate authority. Your early reply in this matter will be highly appreciated.

Manish Vaish

Posted on Dec 11, 2014

Dear Sir, I have purchased Micromax canvas hd plus a190 earlier this month on 27 nov my phone stopped working and screen got blured, so i deposit my phone in mmx service centre in ambala M/s Service City. They said that Problem is cause by motherboard so phone will be go to head office to repair and it will take around 10 to 15 days to repair and come back. My jobsheet no. is N050113-1114-13637924 AND IMEI NO. is 911369851544210, 911369851645249 and I got a call from mmx head office delhi on 3 dec 2014 they told me that we have got your phone on 2 dec 2014 and you will get your phone in 7 days.Tell me how much time it will take because i have purchased this phone after a long time from my saving.... please sir i'm requesting you to repair my phone as soon as possible and how much time it will take Manish Vaish <manishvaish.vaish7@gmail.com> 9:15 AM (25 minutes ago) to Micromax Dear Sir, I have purchased Micromax canvas hd plus a190 earlier this month on 27 nov my phone stopped wor

Kanhaiya Thakur

Posted on Dec 10, 2014

I am writing to bring your attention a serious issue I had been from your authorized channel partner (Nishkam Sales,Sec 2 Rohini) last month (29.11.2014). I was purchased 4 nos of new mobile connection with corporate based, but till now not activated these numbers. I would like to know how this might have happened. I am also concerned with your authorized channel partner (Nishkam Sales,Sec 2 Rohini) the lack of understanding, but result zero. I hope to hear back from you about this incident. I can be reached by phone at 7428697249 at any time or by email at kanhaiya.thakur@futureconsumer.in MDN No- 9650333077 - Kanhaiya Thakur (Postpaid) MDN No- 9560344400 - Kanhaiya Thakur (Postpaid) MDN No- 9910910303 - Goutam Bera (Postpaid) MDN No- 9871977704 - Manish Kumar (Postpaid)

TANUSREE DAS

Posted on Dec 10, 2014

Aircel stole 198 rupees from my account with their false statements and when I tried to lodge a complain and asked for the refund within 24 hrs of the deduction, a customer care executive named Sampa Gayen refused to listen to the voice recording of the call which came to me before the deduction of my account balance where I was told that it was a free offer for me & was particularly told that no balance will be deducted for such,moreover she told me that may me my statements are false. please see to the matter. I want a refund of my stolen amount from Aircel which is one of the worst service providers.

Sk. Shahariyar Hossain

Posted on Dec 09, 2014

I purchased a karbonn mobile from flipkart on19.11.2014. On 09.12.2014 I suffered a problem with that mobile . In the settings menu I switched on a talkback option. After that it started working on its own. The option was meant for the blind persons. I could not switch off the option. I went to the authorised service centre Lakshmi Telecom 29/2,sahapur colony,kolkata-700053.They said me it was a software problem and charged me rs 400 though it was meant to be done free of cost because i took the mobile in a year which was its warranty period. Please help me.

Sk. Shahariyar Hossain

Posted on Dec 09, 2014

prashant ojha

Posted on Dec 08, 2014

i have a xolo q 1000 mobile...i have some problem on my phone..i was go too xolo care for update my mobile..They take 1 month for update..When i was call them they abusing me..They don't have any manners how to talk with customer.. wasting my time.money and mentally harassment.. i want mobile back with services as must as soon.. help me for this...waiting for your reply..

JAGADEESAN

Posted on Dec 08, 2014

Hi Sir/Madam, This is jagadeesan from chennai. I have requested for a refund of Rs.5000 in Airtel dth and request was processed on 25/06/2014, till now i didn't receive my cheque. I enquired in customer care many times no proper response and mailed to customer care there is no proper reply kindly give me solution. They are cheating me. Thanks, Jagadeesan

Samrat Sundar Sil

Posted on Dec 06, 2014

Dear Consumer Redressal team, I bought a MTS MBlaze wifi data card which activated on 26th November.But I'm still unable to connect to internet.I launched a complaint(39009) and continuously following up with appellate team(appellate.kol@mtsindia.in).But till date my issue is not resolved and no action taken by MTS. MDN number of data card 8648003396. MEID A0000038D71A5E Please help me with my next steps. Regards, Samrat Sil

Ashutosh Shukla

Posted on Dec 06, 2014

On 3rd december 2014, Rs 99 were deducted from my mobile no 9765727388. On talking with customer care i received details for this deduction saying, i visited a "Webpage for wallpaper" and Just visiting that page had cost me this. I have internet pack active with Data balance with me and I have also not visited any webpage of wallpaper. On asking for registration of customer complaint i was denied by him and call put on hold abruptly by him. He also informed me i have been charged similarly during October for Rs 99

Kamini Nadar

Posted on Dec 05, 2014

Complaint against Vodafone

VIJAY SHARMA

Posted on Dec 04, 2014

I have availed DTH service from Bharti Telemedia Ltd(airtel) vide customer ID 3014736781. I have requested them to change my plan on 09/11/2014 & recharge the service by Rs 270 but they didn't change. Further they have stopped the services before 8 days & when i called them they asked me to recharge again for resume the services. PLease help.

SAMIR CHATTERJI

Posted on Dec 02, 2014

I have a Vodafone postpaid connection(9830142478) in the name of my Company M/S Shuvam Watch Straps Pvt. Ltd. Unilaterally my billing address was changed by the operator to a wrong address(for which neither did I lodge any request nor did I submit any documents) and because of that I am not receiving the bills. Every month even after repeated emails and customer care complaints my billing address is not being restored to my original address. As a consequence my connection is being disconnected by the operator every month and I have to take the pain of visiting their office and generate a duplicate bill and then make the payment. Further, during the period of disconnection, when anybody is trying to call the number, there is an announcement that "Due to non payment of bill the line is disconnected" which is causing loss of goodwill for me and my company. Hence I request you to please direct Vodafone to restore my original billing address instead of the present wrong adrss

Rathindra Nath Mukherjee

Posted on Dec 02, 2014

Today morning my BSNL No. 9434666457 was auto recharged Rs. 30 around by BSNL regarding validity recharge of my SIM. Now, being an senior citizen of 68 yrs doesn't have the idea so I also manually recharged Rs. 37 today itself in the same purpose. This type of recharge of validity I had done previously six months back. Hence, I thought I should repeat the same. Now I had discussed with Customer Care associate of BSNL and he informed that no money can be refunded as according to him BSNL had sent message previously. As the validity had been double recharged, my question is that- 1) why the double recharge option is not auto stopped as BSNL had earlier recharged the same. 2) whether being an senior citizen of this country, I am not able to go through every SMS and my money should be refunded by BSNL.

i had recharged on my mobile my balance is deducted from my account but i didnt get balance in my mobile / i want money back / transaction no-43122082422236 ihad complained to them on 15.11.2014 they said they will revert by 18.11.14 but no respense has been received til date.

Ishant Dhingra

Posted on Nov 23, 2014

Vodafone fraud 9873001970 Vodafone sent me a mobile bill for Rs3775 on 06 oct and in that data charges were 3042+tax and I made a complaint on 10 oct as I m on an unlimited data plan. Akash from nodal office confirmed that this was their error and promised to get this waived. He sent me an email on 30oct confirming same yo be waived in bill for 6 Nov amd till date it is not waived and I have called Vodafone more than a hundred times and they are not responding to my complaint. Please look onto the matter and advise as I have all call recordings and email

GIRISH TIKMANI

Posted on Nov 22, 2014

Parveen saini

Posted on Nov 22, 2014

I have purchased two airtel postpaid connections withRs 1000 security deposit for each number but l have lost the receipt. Now when I closed my connections they are not returning my security deposit.

Aditya Kumar

Posted on Nov 21, 2014

My balance from Idea number has been deducted by Rs 10 on 18th Nov 2014. Even after continuous contact and complain with customer care they are not willing to refund my balance. They are saying that I have activated a service where as I have not done so. Even I complained on same day but they refused to take a complain for the same. I mailed them on same day as well. Request you to look into this.

sourabh sharma

Posted on Nov 21, 2014

Want to port number from. Tata cdma to airtel but Tataindicom not release my number as per airtel I tried twice but no responses I got by Tata they as ask me that my number was change on 20 Nov at 8 pm but when I call on 21 Nov they ask me visit Tata store

Gautam Sharma

Posted on Nov 18, 2014

I am using vodafone connection since last 2 years but company did a fraud to me in last bill by doing incorrect billing worth Rs7500 . As my cell phone is showing usage of 2gb data usage but company is showing a usage of 3.5 gb data ussage in their bill .Kindly help me and resolve this issue at the earliest .Thanks

Surabhi Singh

Posted on Nov 18, 2014

I purchased my micromax phone first time this brand in my life on 26 September 2014 in Mumbai. After some days I got battery draining and heating issue.I am in Patna now, and submitted my phone thrice in service center.Firstly, they told its battery problem and replace the battery and gave to me after 5 days, again I face the same problem again I submitted and they said may be its board issue they gave back to me after 10 days. Then again the issue was remain the same.Thrice I submitted on 4th november and now its been 15 days I called so many times, the service centre people said we sent the phone to the company and there is no response till now.My jobsheet no is- E040231-1114-13139821.I asked them to replace my set wholly and return back to me a new set or refund my money.I wrote so many mail to micromax against this but didn't get a single reply from them, tried so many times to call them but the customer care number is invalid. Now I want to lodge a complaint against them and will

sweeny

Posted on Nov 17, 2014

hi, i havent used the data plan for two months for which aircel chennai has sent me a bill for unused data after august of about 1200INR for month after august 2014 . i have no idea how can i pay for the plan i havent used , when approached to disconnect the connection on august the customer executive asked to bring my mom whose proof i used to open the account but executive dint ask to bring my mom whose proof i used to open a connection last year why cant you disconnect ? i requested to disconnect on august which they dint take into account . aircel is asking me to pay the amount .

Anuja Tyagi

Posted on Nov 17, 2014

Dear Sir, I have vodafone postpaid connection. Last month i applied for number port in Idea. But due to vodafone people calling me again and again for their best services i did not port out. But in this month bill they charged me Rs. 678.70 for internet uses. I have 2 GB data pack after that they charged me this amount and giving me bogus exceuses. After my lots of efforts call / emails they are not going to wayy off these charges. Pease help me

CHIRANJEET PAUL

Posted on Nov 17, 2014

Dear Sir/ Madam, I have availed a Snapdeal Offer in My Aircel No. ( 9804865139) for 1 GB 3G Internet per month for months on 21 st October, 2014. But on 8Th November, 2014 I got a SMS from Aircel that the offer stand withdrawn from my handset due to Change of my Device and they start charging from my Main Balance for Internet access. But I am confirming that I have neither change my Device nor change my SIM since I avail the offer rather I haven't change it since I purchase the Device on November, 2013. I complained too many times in their toll free no and also their mail ID but very regretfully saying that they replied me every time with same that I change my device. Your good self is hereby requested so I can get Justice. With Regards

Mayur Lohkar

Posted on Nov 17, 2014

Hi, I have Rs. 350/- plan of Tata Docomo 3G, with a limit of Rs. 1100/- on 11th Nov 14 i have paid Rs. 434/- bill for Month of Oct. 14. Instead on 13th they have mailed & SMS me bill of rs. 1645.80, next day for Rs. 1962.30, after that for rs. 2255.10. during customer care operators from 13th nov said that your services inturrepted. outgoing blocked etc. they have not proper idea about the bill repeating everytime for pay the bill. what can i do.

Gaurav jain

Posted on Nov 16, 2014

Sir as i had recharged my tata docomo no. 7828189500 on 30 oct 2014 by 91 rps for 3G recharge under special category with benefit of 1 GB 3G(500MB + 500MB) data and i did not get the benefits as mentioned by the company and after that i continuously call on tata docomo custmer care and they always give me a fraud knowldege about it and they provide me a complaint no. PSMR12114942 on 7 nov. And told me that my complaint of not getting benefits on my mobile no. Will be resolved by 10 nov. 2014 but till now i did not get any benefit on my mobile no. And they had blocked my all three docomo no.from calling on custmer care.when ever i call on tata docomo custmer care from a different no. they did not give me clear response about my complaint n also block that no.Sir i am fully unsatisfied from the tata docomo telecom company and i want to register a complaint against them and i request you to plz take a necessary action on the information provided by me and suggest me what should i do?

Vishvendra Singh

Posted on Nov 16, 2014

Hi, I am using the Vodafone number 7387536896 since last year with an active plan of 1299 grand with all the outgoing calls unlimited. I called the customer care executive of the vodafone and they informed that in a rate plan Called E-Connect 3G 299 The benefits would be 600 Local+STD / Minute . So i dropped a mail to Corporate team to Change my plan and they changed my plan. Now when i am checking the details of the plan the it is showing that it is only 600 Local minutes free where as the STD calling is .50/Minute. I have used the plan for two days and my charge has been taken. I have incurred a loss due to wrong information by the Customer care. Please lodge a complaint against the telecom Operator Vodafone.

Arvind Kumar Poddar

Posted on Nov 14, 2014

Dear Sir, My self Arvind Kumar Poddar having a reliance CDMA post paid no 9334113926 i am twelve year old customer of reliance. My privies plan is 199 and calling pack of 149 at 14.08.14 i was change my plan 299 and told customer care representative to deactivate my all privies plan my sr. No. Is 223750059 but it is activate my plan on 23.08.14 (my billing date is 22th of month) and the next month i see my bill that is 299 and 149 both plan total amount is 575 again we complain to customer care representative then he told me you deposit 575 next month 169 is settlement but i deposit 400 on due date 10.10.14 next month again i see same problem and late payment charge 100 add on my bill total amount is 706 i several time talk with customer care representative and request him to correct my bill but i got negative response.

Mawale balasaheb rambhau

Posted on Nov 14, 2014

Mera no.9422995744 March 2014 Se tata docomo maharastra gsm me hai.mere yanha ka tower band hone ke karan network nahi aa raha isliye maine port out karne ke liye prossoger complete kiyi.par ab tisri bar port code leke request di hai;matlab 2bar ki request me bhi docomo ne nahi reliese kiya bulki ab 3bar request deke bhi 7 din ho gaye.port code-TZ239395. vodafone wale bolte hai ye hamara problem nahi balki tata docomo wale aapko nahi cchod rahe.mere mo.acc.me pluse balance hai mere no.par koi loan nahi fir bhi docomo wale mere port out ko anumti nahi de rahe.mere intrnet banking.mo.banking office .sab jagh mera yahi 9422995744 yhi no.related hone ke karn mere sub kam me dikkt aa rahi hai.mere uper docomo wale anyay kar rahe hai.meri problem dur karo aur jaldi mera port out karne ko docomo ko order de do.

L. Sridharan Kalistas

Posted on Nov 13, 2014

I had 110 rupees in my balance in my vodafone account. I sent one group sms to 29 local recipients. Immediately my balance came down to 0.90 praise. I have 27 Rs. sms pack still active. I spoke with customer care 5 different personnel. Everyone gave me different reasons. And I have given a complaint in Kellys, Chennai store. Till now I am not getting any response. In this regard how can I go for legal action.

L. Sridharan Kalistas

Posted on Nov 13, 2014

I had 110 rupees in my balance. I sent one group sms to 29 local recipients. Immediately my balance came down to 0.90 praise. I have 27 Rs. sms pack still active. I spoke with customer care 5 different personnel. Everyone gave me different reasons. And I have given a complaint in Kellys, Chennai store. Till now I am not getting any response. In this regard how can I go for legal action.

Anuradha HR

Posted on Nov 13, 2014

In the first week of October 2014 airtel customer care called me and said that they can upgrade my present 3G to 4G connection free of cost and that my number will not change. I said yes. They sent me a representative(sunil) the next week, who took my 3G dongle and handed over a 4G dongle. He also handed over a sim card with no 89914 50900 94016 87960 H4 0T 1407. He got my signature on the 4G application form and collected copies of address and identity proof documents. He said in two days my 3G connection will be disconnected and 4G will be active and I will retain the same number. He said for those 2 days i can work on my 3g sim card using the 4 G dongle. But unfortunately it did not happen that way. My 3G stopped working or rather worked in sporadic order very few times and my 4G is still not activated. Mr Vinay(9900054545) and Akmal (9686088538) who work for airtel and who first took my calls and said they will get it done in a day, have not been responding to my calls ever since.

AMIT SAXENA

Posted on Nov 13, 2014

Dear Sir, I am complaining against vodafone for internet plan not deactivated. I am using mobile no. 9999009805 and i want to close internet plan but they always activate big plan and now they activated 899 plan from 31/10/2014. I request you to please file my respective complaint against them and give instruction to them. I shall be highly oblige. Thank you, Amit Saxena 2723A, Sector-55 Faridabad

Reji

Posted on Nov 13, 2014

I had raised a request to shift the land line mobile from Vikhroli East Sub Station to Kalamboli/Kamothe Sub station 3 years back as my family was shifting to the later. we were told that this connection would be established from the substation to our residence with in 3 month. But even after 3 year after the request, the connection is not yet established and we are facing a lot of problem even after approaching the staff here and complaining for times unknown. Nothing is clear with the officer and staff working in the substation here in Kalamboli. Please can you let us know on a date when this will be provided. PFB the details: NAME: KONNASSERY RAMANI PRABHAKARAN Old Tel no: 25740728 New Tel no (to be assigned): 27430728 WO Number: 36541 (for transfer)/36542 (for connection)

Debasis Hazra

Posted on Nov 12, 2014

I am a vodafone user of West Bengal. and my number is 9614894730. Today vodafone company stolen my balance from my account balance with out any message or any notice. When I creat a contact with their customer service They told me that I have download a softwear.But I donot download any softwear or donot dowload any chargeable things.. But balance being deducted. And they do not refund my balance. so my request to you that please help me to refund my balance.

Pradip Das

Posted on Nov 12, 2014

vodafone activate 3g net pack without my consent to my no. 7890211533 and charged huge amount unnecessarily for last 6 months, wherein my phone don't even support any internet protocol.

Vishwes Wadiwala

Posted on Nov 12, 2014

Itemised billing is a complimentary item as per my plan. I have received no communication from Vodafone that the itemized billing will be chargeable effective October 2014. Still they have charged the same in the bill.

Binay Sah

Posted on Nov 10, 2014

Dear Sir I recharge idea cellular Rs.348 on 08/11/14 to free idea 2 idea, Rs.60 talk time recharge on 10/11/14 and stv-33 Rs. 33 on 10/11/14 And deduction my balance Rs. 57 and STOPPED my free calls to idea 2 idea without any information and massage from 10/11/14 at 17:30. I call to customer care to satisfy this complain he not take seriously and not considering. He give me last five deductions in which my deduction is not listed. Please not my complain and solve my claim.

SKA BUSINESS ADVISORY SERVICES P LTD

Posted on Nov 09, 2014

Our Vodafone mobile no 9836107108 had a credit limit of Rs 1500/-. Being corporate connection no service can be activated without written request. We received a SMS stating that 3G internet has started. Subsequently we called up Vodafone to enquire and asked them to stop the internet services. We were billed for about 1.18 GB internet usage and were billed for an excess amount of Rs 5300/- approx. much above our credit limit. Our request to Vodafone and our relationship manager to check this was not responded properly. We fail to understand how we were billed for a service we had not requested and that too for an amount much more than our credit limit.

SKA BUSINESS ADVISORY SERVICES P LTD

Posted on Nov 09, 2014

Our connection is a corporate connection. Without written application no service is activated. We received a SMS stating that 3G internet has started without our giving any application. Within a short period of 4-5 days we were billed for more than 1 GB internet usage which we had not used and billed us about Rs 5700. We asked the company, Vodafone to show proof of our application for start of 3G internet but no response from them. They have stopped outgoing services. Kindly help us.

Ayush Agarwal

Posted on Nov 09, 2014

I have a Vodafone Cellular Prepaid Connection At my no: 9674027087 for time since I purchased this connection I have been abruptly charged Rs49 For a DNLD Vodafone MGossip pack. After contacting customer care there is an neglecting response regarding this unwanted deduction made and they are not ready to Refund it back the service i.e is "DNLD Vodafone MGOSSIP _49 " has been charged Three Times since the inception of my cellular service and this a purely unwanted deduction. PLEASE RESPOND IMMEDIATLEY and take a strict action regarding this unwanted deduction service!

NAVEEN KUMAR

Posted on Nov 08, 2014

Dear Sir/Mam, I naveen kumar has taken new corporate connection of vodafone number is 09888791570 from Budhlada distt mansa punjab, retailer has updated wrong plan in the system and told me that he will update the right one in the morning, within 3 or 4 days i have received a call from vodafone customer care for activation of internet plan of 199 and they told me that my plan will be activated within 4 hours and i can use the internet after that. i was using internet but when i received bill in that there were internet charges around 800 rs. it means my internet plan was not activatied by vodafone even after confirmation to me, so why should i pay for the same, its not my fault, so kindly resolve the issue Thanks and Regards, Naveen Kumar, 94160915670

Amitava Biswas

Posted on Nov 03, 2014

I've recharged my vodafone mobile with Rs 376 on 01.11.2014 for 3G network. I've got the confirmation sms from vodafone. But my account balance is showing only Rs 0.06 and I can not access my mobile internet. Vodafone customer care is not responding me properly.

kamal keswani

Posted on Nov 03, 2014

lava international www.xolo.in has directed to pay charges of rs 6000/-for repair of phone which became defective after one month of its proper use. mobile phone XOLO Q1010iIMEI 911363600441430 PRICE 12500/-

sanjay kumar

Posted on Nov 03, 2014

I purchased a micromax cell unite 2 (a 106) on 11 sep 14. but after some time it was noticed that is was getting switched off daily in early morning. so I approached the service station at fort mumbai (v care solution) twice. on 2nd visit on 15 sep 14 they deposited my sell saying it will be repaired in 8-10 days. but it is not repaired till to date 03 Nov 15. Work order no 30-616-0914-12194855 dated 15 sep 14. I have sent multiple mail to micromax about the same but no response. thanks

rom ghosh

Posted on Nov 02, 2014

Respected sir,I'm using Aircel prepaid connection, but yesterday I have valence rs 9...but after checking my balance I had RS 4 ...in this way ...few months ago...they did...and also..some days ago my home number has facing this problem.. This number is Aircel...my and my home number is.. 8013590389 and 7686841042

Mohit

Posted on Nov 01, 2014

Problems with network, MTS

Apurba Sikder

Posted on Oct 31, 2014

Sir/madam I am using a MTS mobile number(8641904637) but from few month back it started to activate few useless services (like FM gold-activated more than 15 times, Facebook notification-2nd time) without informing me, and also without any activation or money deduction notifications and as Manny time I contacted with them they promised me that it will be never active again, but again the thing happened. Most of the time they never refund my balance back. I am frasted by the matter, today again they deduct rs -15 without my knowledge saying it as renewal churg haven't returned any balance. so I am writing the matter to you with a lot of hope and expecting and I am shore that lot of other customers are also suffering from the matter. So please go through my message and take necessary action against that cheating. Thanking you Apurba Sikder Contact no 9641986244/8641904637

DHARAMVEER SINGH

Posted on Oct 31, 2014

My number has been disconnected with out any region.

sohan

Posted on Oct 30, 2014

DEAR SIR/MADEM I BOUGHT A MOBILE 10 MONTH AGO FROM NOKIA MY MOBILE HS GOT FALTY. WHEN I SEND THEM THIS MOBILE TO NOKIA CARE HEY TOLD ME THAT UR MOBILE WILL BE REAPIR IN ONE WEKK. TODAY MORE THANT ONE MONTH IS PAST AWAY BUT I DID NOT RECIVE MY MOBILE TILL NOW. CAN U TELL ME THE SOLUTION

Sudipto Saha

Posted on Oct 29, 2014

I have a Vodafone Mobile postpaid Connection. My mobile no is 9831527050. On the bill dated 6th October, 2014 they have charged Rs. 178/- extra for some third party application downloads which to the best of my knowledge I've not downloaded. According to my bill plan I'm entitled to use 750MB of data for browsing uploads & downloads whose usage during the said bill period was well within the limit. On my repeated pledge to the concerned department, they have declined to reverse this additional charges nor could they give any proof of my consent for the said application downloads which they have charged. Hence I plead to this forum to kindly listen to my prayers and bring justice to me.

JANGEER SINGH

Posted on Oct 29, 2014

I want to buy a used one motherboard of mobile SPICE MI504.

Debajit Chakraborty

Posted on Oct 29, 2014

my complain against micromax. my handset had a problem. yhe problem is HANG problem.its repair in udaipur gomati tripura service centre 2 times they told me that the change the circuit of the handset but same problem is seen after 1 days after repair. at last they told me to send this handset agartala service centre but no response same of the agartala service centre.udaipur service centre didi not give any document but agartala service centre give me 2 job sheet.

Mahesh Ashok Takavale

Posted on Oct 29, 2014

Respected Sir / Madam, My Self Mahesh Ashok Takavale I have Port My No. 9870132845 From Loop Mobile to Idea in This month. while Porting i requested to company executive for Postpaid Plan Idea 125 but on online portal (Even Customer care Executive ) Confirm that my Plan is Idea 199 which i never requested even inquired.I have complaint against this by phone Toll Free No. 198 & 12345 on that i have told it will sort out till 25/10/2014 ( I Complained On 17/10/2014) but still there is no change. I Have ported two more no. with my this no. 1) 9870361232 & 2) 9870039688 So I requested Please change my all Nos Plan to Idea 125 as early as possible. Your Executive visted my Home his Details : Sushant Londhe Mob No. 8286570199 Waiting For Positive response. Thanking You.

Prantik

Posted on Oct 28, 2014

Respected Sir, This is to inform you that I was deceived by Md. Israr whose mobile number is 7503127707. He identify himself as employee of Naukri.com. He asked to deposit money of Rs 1650/- against job application fee to different companies through Online https://www.mobikwik.com. The user id for www.mobikwik.com. is naukri19@india.com. He also asked to send the resume and the soft copy of the graduation marks card to email address hr.naukri4@gmail.com.After that there was no any acknoledgement of transaction which I made and there is no any email from them.I seek your help and request you to kindly register my F.I.R Hope you will do the needful at the earliest.

Mithun Biswas

Posted on Oct 28, 2014

Dear Sir / Madam, This is to inform you that my mobile no is 9830214511 (VODAFONE CONUCTION) & I use this no from last 6 years(from 2008).In last 6 years my mobile bill never exceed 1100/-.My average bill amount in last 6 years is 800/-. But in last month my Bill amount comes 4615.99/-,I don’t know how it is possible & this is absolutely shocking bill amount in last 6 years.Thay just cheat me. Please sir Help me,i need your help urgently. Thanking you Thanks & Regards Mithun Biswas 9830214511

Thilak

Posted on Oct 27, 2014

Dear sir, I.m a BSNL Broadband user, since 10 Days the internet connectivity has been lost, After visiting to office since many times, I did not get any proper resolution, I suffered huge losses due to this. Please provide proper solution to me Land line number 231911 Area code 08255 Nearest Bsnl office BCroad Exchange. Defauting officers Lovbi : 9480733509 vittal Bhandary 9449859544 Lingappa 9480056569 Please provide Proper solution

rana ghosh

Posted on Oct 25, 2014

Respected Sir, I would like to bring the following facts to your kind notice: Deposit of money by forgery 07053253698 -> Mayank, 07503456774 -> Rahul, 07503127707 -> Md. Israr, 07053088978 -> Mahendra Singh, +911204986250, Through bank- 1650+10000+12000, Gmail ID- hr.naukri4@gmail.com, Account Number of SBI - 20243772313 Account Name- Vikas Kumar IFSC SBIN 0014634, Through Online https://www.mobikwik.com ,at amar.dixit22@gmail.com ->3500, shine2@india.com, clickcampus1@gmail.com ->4300, Address-noida sector-16, film city, f-block building number 50 1st floor 2nd floor 3rd floor.Total Amount of money in forgery – 27450, I seek your help and request you to kindly register my F.I.R Hope you will do the needful favourably at the earliest.

Fatema Naib

Posted on Oct 23, 2014

Airtel keeps on charging me late fee but i always pay it on time.

jitendra

Posted on Oct 22, 2014

Dear sir; sari mobile company dipawali or koi bi festival per call rate bada deti he.jise mere reliance to reliance free ka palan he .uski jagah 1.5 rs per call lagta he.please in company per is tarah ROK lagane ko kripa karave

KULKARNI SUDHIR JAGANNATH

Posted on Oct 21, 2014

my uninor no=8421000508 registered since 2010. now my card was lost new card given by the company but till today the card was not activited. after enquiry the latur office said that the no above was not in your name.sir, the no above was in the name of me since 2010. the card is not activited pl. help me

santosh kadam

Posted on Oct 21, 2014

This is against MTS Communications, regarding my continues follow ups this people not attended my complaint even though I paid for the services I have enough evidence for daily follow ups I purchase a WI FY device from MTS mobile services but there was network issue and need solutions but they did not give the support to me, and sending the bill for the same.. Thanks Santosh Kadam

shijo mp

Posted on Oct 21, 2014

i hv done the recharge of 499 RS on my TATA DOCOMO no. through PAYTM.COM , but last digit no. is wrong what I hv selected. so we contact customer care of tata DoCoMo n paytm both but they are not have any platform to get that money back so please kindly go through my complait. MY PAYTM RECHARGE ORDER NO.626895911

Darwin Prashanth Kumar

Posted on Oct 19, 2014

Hi. My name is Darwin and I need to lodge a complaint on BHARTI AIRTEL . Above AIRTEL no has been disconnected without intimation and now they are saying as I can't get this no as it has been recycled . The reason they are giving is that my address proof is incorrect . But I ve been using this no for past two years and I was in postpaid at that time also everything went well now suddenly this reason they are giving and there is no proper response from them so I need to go for consumer court

ANAND KUMAR JHA

Posted on Oct 18, 2014

Fake commitments by Vodafone.

NAVIN BOSE

Posted on Oct 18, 2014

Reliance sent msg in which clear mention that in Rs 60 me Rs 100tak ka TT. But when I recharge, i only get Rs 50.40 only. When i talk to reliance Customer care she told that is magic offer. But in reliance there is not written that is magic offer.

Ravinder Singh

Posted on Oct 17, 2014

Yesterday i have Rs.70 balance in my mobile phone but when i checked next day in the morning the balance show is zero rupee and four paisa please check my number.

Nityanand

Posted on Oct 16, 2014

Dear Sir/Mam, I want to know the status of my prievous company amount is transferred into current account. Prievous account DL/17492/6761 New account KN/43976/124 Thanks&Regrads, Nityanand

Saurov Roy

Posted on Oct 16, 2014

I am being unnecessarily harassed by Vodafone Delhi.My cell number is 9711688258.I had taken up a plan of Rs 149 plan on 9th September,2014 and I got confirmation message on the same on 9th September,2014 . I was specifically told that all India roaming will be free for INCOMING CALLS and Rs 100 will be present for outgoing calls.However, I have been charged for all my incoming calls which is absolutely wrong. I have pointed in my last bill of September,2014 but Vodafone as they are ,never cared. Even in my current bill of October, I have been wrongly charged through out. Vodafone customer service is pathetic -The customer care people do not talk properly, talk in a very rude , unprofessional,abusive way. They write in their tag lines that 'Happy to help' . But in the real sense, they are 'Happy to Harass'. I have written to the nodal officer and appellate authority - Neha. As usual and as expected, they have not resolved the issue and wasted my time by writing irrelevant emails.

Rohit Basfore

Posted on Oct 15, 2014

Dear Sir/Madam, I am a Vodafone Postpaid customer ,Having corporate Plan , No is 8582886532 .I have received my bill where Rs 227 has been charged me wrongly for downloading some Wapvilla or NDTV apps . First would like to inform you that i am mature enough and well aware about the site which are chargeable or not . I have not downloaded the same so I am not going to pay at any cost. I have called up to vodafone customer care , first they are not professional enough and don;t know how to dealt with their customer . I have logged a complain and in reposed they have called m at in mid of conversation that lady has hunged up the phone and moreover without my intimation or resolution they have closed the complain. So not able to understand what they are doing . They are interested to serve us or not. Again i have tried to contact vodafone customer care through chat . Someone called Mr.Harendra joined me and in mid they have also disconnected me the chat . See how they are dealing with their customers. Please find the complain for the same , till now i have not received any resolution for that . Please do the needful and revert back to me as soon as possible as i have lot's of vodafone connection if you want I can switch to another service provider . Worst experience. I have also tried to contact to your nodal desk , but no one responding my call. Dipika Majumder +91 98304 10285 Name :-Rohit Basfore Contact no :-8582886532 other connection 8981797746. Complain no :-1598758840

Gursewak Singh Saini

Posted on Oct 14, 2014

Dear Sir, I want to inform that I was using Post paid GSM telecom services of Reliance Telecom Ltd in HP circle. Due to poor service in the area, I have to switch to other operator. Also, I was not ok with reliance on the following grounds: 1. Poor data service in Parwanoo. 2. Wrong updation of payment receipt in database. 3. Even after change of data plan, reliance charged on wrongly. Request you to register my complaint. Regards, Gursewak Singh Saini

Sanjib Chowdhury

Posted on Oct 13, 2014

I have not applied for new tariff plan, however today i received one SMS from VK-611112 about my revised plan and effective from next bill. This is not for the first time, its repeating for last 2 years and Vodafone have no explanation on the same. They are cheating to customers.

Atreshu Tripathi

Posted on Oct 12, 2014

Respected Sir i have been using vodafone services from last last four years. i am facing the deactivation issue of my two Vodafone numbers very often from last Nine months, when i called customer care i got to know that someone else have got my registered information and deactivate my numbers over the call by verifying all the details. i think this is a very serious issue as anyone can get my personal information from vodafone and can use it to harm me. i recently faced this issue on 11/10/2014 on 9999133063number, someone deactivated my number over the call and when i called vodafone customer care. the executive told me someone called from 9873745147 and deactivated my number, i had to request for the activation of my number again. i requested the executive to block 9873745147 to deactivate or activate my numbers as well as block any other number rather than my numbers i.e. 9811239784 and9999133063 for the same but my request was not accepted by him. please ensure the security of my

Hrushikesh Jadhav

Posted on Oct 11, 2014

Ive purchased blackberry Z10 mobile in july 2014. my mobile is in warranty period. it went switch of automatic due to software problem. this is the 5 th time mobile went switch off. Blackberry service centre solve my problem tentatively i want refund from blackberry

Ravi Rathi

Posted on Oct 10, 2014

Hi , Vodafone has activated an internet plan by default on my account. Now they have made an extra amount of rs. 1000 because of that on my bill. I contacting nodal authorities , appelate authorities but no one is raedy to help. Everyone says will have to pay the bill. Don't know what to do ?

Vijay Tanwar

Posted on Oct 10, 2014

sir, i i buy karbonn a27 + on date 4th march 2014 but after using this phone sometime phone is not working properly set to karbonn mobile service centre. i submit set in karbonn service centre 3 times but they don't repair my phone properly so i submit my phone again on date 9-9-2014 1 month complete after submitting date but they don't repair my mobile sir please help me. mobile company address:- 39/13,Appareddy payla Main Road, Off 7th Main, HAL 2nd Stage Indiranagar,Bangalore-560036 Job sheet no. KJASPHR158914K1017 IMEI No 911304200409468 IMEI No 911304200409476

zevar kreations

Posted on Oct 09, 2014

we had bought a corporate connection from vodafone. The plan was suggested by the vodafone mini store in bansdroni, kolkata. For the past 4 days the outgoing calls of my phone is off. i have visited the vodafone store innumerable times, but i was not helped and instead i was only harrassed and screamed upon.i went to the vodafone garia store, which informed me that my plan was not activated by the vodafone. and now they are asking me to pay my bill for rs.1600. i have been cheated by vodafone and they have informed me wrong plan. please look into the matter.

Rohit Kumar

Posted on Oct 08, 2014

This is Against bharti Airtel telecom service provider. I am getting service interruption every now and then in spite of paying the bill in advance. They system is not updated with the payment receipt. this has has happened almost 5-6 times and i am unable to use internet service. Internet is my way of earnings and this problem has caused severe damage to my financial health.

BHARAT CHAUDHARY

Posted on Oct 07, 2014

Vodafone has wrongly billed me for some unknown international numbers. also the itemised bill claims that i have spoken for more than 20 mins to an unknown ISD number. whereas i only make international calls to united states only to my nephew. i called him on 10 august 2014 on rakshabandhan and spoke to him for 18-20 mins, but the itemised bill claims that conversation to be of 1 minute only. this is some kind of a fraud vodafone is engaging in. i a a vodafone customer for last 15 years and never have been billed for more than 800-1000 rs. please help.

sourabh modi

Posted on Oct 07, 2014

Dear Sir, I have recharged my Rcom Prepaid Mobile (9352722282) (Rajasthan) for 156 Rs for Internet services. Instantly i got message from service provider that " RC Rs. 156 done. You get 1 GB 3G Data for 30 D" but i have got 600 MB only instead of 1GB 3G data and when i asked retailer he said that you have to check with 198 customer complaint forum in case of any issue. I had call for about 45 minutes and they denied to lodge my complain also stating that from 10th Sep 2014 tariff has been changed and now you will get only 600 MB as per new tariff but when i told them that why then i have received a message of 1 GB data, they said they don't care & no message has sent. I told them the time and date that is 3rd Oct 2014 @ 11:46 AM but still they denied and disconnected the phone after 45 minutes without lodging the complain. Same thing happened when i called rcom appellate authority and they also denied to register and complain and said me to visit rcom office and then call from there

Tarun Kumar Sharma

Posted on Oct 07, 2014

I have port my no. 9810485837 and 8285197306 in Aug 2014 with the plan of 299+155 (600 calls + 1 GB data). Now i got the bills with unnecessary internet charges. so i called at customer care and they told me that internet pack is not activated on both no. Nothing is my fault in this case, But still i am suffering with the following activities which i did in last 20 days. 1. Registered the complain for the same with ref no.2489190238 on 16-Sept-2014, But No response till now. 2. Keep calling at customer care and requested to resolved, But No response till now. 3. Done the online chat on Vodafone official website, they suggested me to visit Vodafone Store. 4. Visited the Vodafone Store at Faridabad, Nehru Ground, they suggest me to write an email. 5. Write the mail to vodafone (vodafonecare.del@vodafone.com, appellate.delhi@vodafone.com, nodal.delhi@vodafone.com) 3 times for the same but no action has been taken to till date. and they also interupted my incoming and outgoing calls.

abhishek ghosh

Posted on Oct 05, 2014

i have a complaint against airtel my telecom service provider against the number 9560093393. Despite of making the online payments the money is not credited into my account. despite of repeatedly calling the customer care and after registering to the concerned teams (appeliate teams) my worries was not settled and at the same time it was only directed to me that my complaint would get registered. they perhaps only inform me that some one is looking into this. but nothing is solved perhaps more than 15days old. please help me. my no is 9560991092

Rajiv Sharma

Posted on Oct 04, 2014

wrong recharge of data pack of Rs.1499/= in 9018024215 instead of 9018124215

Mukesh

Posted on Oct 04, 2014

My number(7206143000 barred from tata docomo without any reason.

Ninad Thakre

Posted on Oct 02, 2014

I was an old subscriber of Idea and my number was 9552547092. I had activated a plan for Internet (limit 1GB) per month for Rs. 150. However, I stopped the usage of the plan in the middle of the month.To my surprise the amount charged to me for August for half the months was almost 5 times against the a few MBs of data. I tried calling the helpline on Aug 19 and Aug 21 2014 to understand and now it is being informed to me that I was charged on pro rata. However, at the time of deactivation the amount I would be charged on pro-rata basis in future was not informed. Nothing was told to me about the then existing outstanding.The exact amount for which I would be liable in case I was to deactivate then was not informed to me.I have made several complaints with the Idea but they have not responded whereas they disconnected my line.

DEEP DUTTA

Posted on Oct 02, 2014

Sir / Madam, I am using two Vodafone Postpaid connections with a rental of Rs. 149/-. Two months back I got a call from Vodafone customer care, asking me to upgrade my plan to Rs. 399/-. I simply turned down the offer. But within few hours I received a message from Vodafone stating that Rs. 399/- talk plan has been activated. I immediately called Vodafone customer care to inquire about the same. They said they have received a request for talk plan change but as I have not given the request they will not make it applicable. But still for last two months I have been charged with Rs. 399/- rental for both of my numbers. Please resolve my issue as Vodafone in not ready to listen my complaint.

Sachin Verma

Posted on Sep 30, 2014

Hi, I need to ldge a complaint against my previous employer "Apara Enterprise Solutions Private Limited #7,1st Cross, 3rd Main, Ashwini Layout, Ejipura, Bangalore 560047" They have keep showing me my EPF deduction in my pay slip for one year(2012) but now i came to know that they were not submitting my PF in my PF account for one year

manoj kumar

Posted on Sep 30, 2014

I have summited my phone model micromax juice a77 in micromax service centre gurgaon shop no 1 devi place opp raj cinema old delhi road gurgaon 01234376451 last 3 month they are not giveing my phone please help my my complaint number is no60197071411034706.

PRABHAT ROY

Posted on Sep 29, 2014

I CONTACTED WITH VODAFONE CARE FOR TOWER INSTALLATION IN MY BUILDING.THEY GIVE ME A COMPANY DETAILS, NAME:GLOBAL TELECOM GOVT COMPANY.THEY ASKED 3000 RS FOR REGISTRATION PURPOSE. AFTER THAT THEY SEND ME A 45LAKH CHEQUE VIA MAIL NOT HARD COPY AND TELL ME FIRT OF ALL I NEED TO PAY RUPEES 45525 FOR GOVT TAX AFTER THAT THEY GIVE ME ALL DOCUMENT WITH HARD COPY..I CAN'T GIVE THEM THAT MONEY..HELP ME REGARDING THAT..

NRIPENDRA MADHAB BISWAS

Posted on Sep 27, 2014

Myself Nripendra madhab Biswas..from habra,dist-north 24 parganas,west bengal,purches a SIM card 13 days ago from a local shop..it was activated 3 days latter by varificaton...i give my voter ID card xerox as a photo ID. but after working for 7 day it certainly blocked...when i visit my near idea castomer care thay said I have alrady 9 connection in my name.so it will not activated any time..i naver back my number anymore and the 5GB data that i get is total lose...my question is,1] how to deactivate those conection that is not mine but activated in my name? 2]why idea celluler activated by varification though thay are aware about that alrady 9 connecton is available? MY NUMBER IS 7074371345

om praksh

Posted on Sep 26, 2014

i have purchased one international sim card from clay telecom ,bangalore region in the month of April 2014 includes my security deposit money of Rs 2500 and they said that such deposit money is refundable within 4 days from date of refund .on the other hand i returned back the sim in the month of may 2014 and still i am struggling for my refund money of Rs 2500. Kindly request you to please guide me to get my refund against my security deposit and also tell me the next procedure for this matter.

kaustav chatterjee

Posted on Sep 25, 2014

I have been misguided and cheated by Airtel customer care representative. They have changed my tarrif plan without information and now i have to bare the cost of it.

Ravikant Vishwakarma

Posted on Sep 25, 2014

i was purchased new reliance Sim card for portability of my old number from MSDM retails kart Pvt ltd, Noida Ph no-0120-4845500 on 9th sept 2014 and they said it should be stared with in 7 to 10 days but today is 25th sept 2014 and my new card not activated till now and my old number is also disconnected.. i am rally critically suffer with out my number... please i request you to do something in my favor ASAP... Regards

trivender

Posted on Sep 24, 2014

I have submitted a micromax hand set on 26 august 2014 at hans service,sec-16 faridabad model no GC232.but yet handset is not repaired,when i call at service center,i din't get any positive respone from that side,i also call their zonal officer mr. amit & their manager mr manohar & mr. inder,but they said me that they did't know,call at customer care.nobody gave me positive response about my product. my job sheet no. is n050133081411760704,now they gave me new job sheet no on 16 september that is n050133091411900719.

DEEPAK KUMAR

Posted on Sep 23, 2014

Respected sir/madam, I have vodafone POSTPAID no - 9671002227 from march 2014 to 22 Aug.2014. On 23 Aug. 2014, Migrated into PREPAID. On 25 Aug.2014, the PREPAID SIM activate till 15 Sep.2014. On 16 Aug. 2014 OUTGOING CALLS DEACTIVATED. My Vodafone BILL of Rs. 405/- dated-23 July 2014 was due upto 10 AUG 2014. I paid it on 12 Aug 2014. for an Amount of Rs. 1000/-. Vodafone Store has not given me any RECEIPT for this payment. I got SMS for the same on 12 Aug 2014 at 06:19pm, having TRANSACTION ID HR1400197770. Now, Vodafone executive says, the PAYMENT of Rs.1000/- was made WRONGLY in your Account.And, told to PAY Again for this, to STAY with this MOBILE NO. Sir/madam, please help me for this.

Mahender Dagar

Posted on Sep 23, 2014

Dear Sir I am using idea 3G services from last 15 months & i am paying for the same but i never got 3 G services. Only 2G services are running & Idea company is charging me for 3G facility. At the time of connection , Idea representative confirmed that 3G services are running & you have to pay for the same but i never got this facility. Now i felt that Idea company cheated me & i want all money back at earliest. Thanks Mahender Dagar

Shaveta

Posted on Sep 21, 2014

This is to inform you that I recharged my idea prepaid sim with Rs 190. The balance was deducted from my credit card. But I have received no balance till date. The information of my transaction are as follows: Transaction Id- MSMP3478001469 Idea Number- 9086180594 Transaction Date- 8/9/2014 Time-14:18 Amount-Rs 190/- I have also forwarded the e-receipt of my transaction on the above mentioned email id. Dr. Shaveta Kohli

YUGAL KISHOR SAHU

Posted on Sep 21, 2014

1 माह पूर्व मेरे मोबाइल से 228 रूपये काट दिया गया.मैंने 55MMS किये जिसका मूल्य 165 रूपये था.इसके बावजूद मेरे बैलेंस से 228 रूपये की काट लिया गया. अतः आप जल्द से जल्द इसपर न्याय करें.

mohammed akram

Posted on Sep 20, 2014

Feximco gives advetisement of jobs abroad. It takes $750 as security deposit and asks to prepare documents such as ielts score card,medical,police clearance, ICAS copy etc. Its been 17 months now since they made agreement and till now they have done nothing. They dont respond now. what can i do to get back my money?

RUPEN GHOSH

Posted on Sep 20, 2014

Message from a very very ANOID/BETRAYED/UNHAPPY customer.My complaint is in regards to my TATA PHOTON MAX WIFI number 9212032926.Here is the story of how TATA has fooled me and I was betrayed every time I seeked help in last 6 days since I got connection.I paid 1999 for device,150 for adaptor,100 for activation.Guess what it is not working.The signals are very weak.It works for 2 minutes & then get disconnected.I have called TATA Cust Care 10 times & they say they will call me back & technician will help me.But no one called me.This is bluffing.I never expected this from a Brand like TATA.I feel cheated and humiliated.I have hardly used this service past 6 days.My work got hampered.I proudly say AIRTEL was there to help me.There connection works fine.I should have never gone with TATA.Will advice all my family members,friends never ever to go for any TATA Telecom service where ever you are in India.I WANT MY 2250 Rupees BACK NOW.COLLECT YOUR BILL,DEVICE,ADAPTER AND REFUND MY MONEY.

vineet kumar

Posted on Sep 19, 2014

Harresment By Vodafone on date 19 Sep 2014 Dear Sir , My sister is facing Harresment by Vodafone officials Vodafone people are deducting money without any intimation which is wrong The customer care of vodafone also misbehaving very badly with me and my sister I am very depressed by it and my little sister feels very sad by the behaviour of vodafone I would like to to inform you r egarding this matter and take strict action against vodafone officals and do justice with mw me and my sister Thanks Vinnet kumar Second 46 GGN

K Murali

Posted on Sep 19, 2014

I was having BSNL land line connection at my residence for past 15 years i was using phone 23523408 services and during May 2013, I was surprised to get BSNL Bill with excess billing amount. I approached concerned authorities at BSNL and no clear response on this excess billing.Few days ago BSNL has sent a letter to settle their dues. I also seen from thier account that my initial deposits are already adjusted without communication. Since I am not responsible for this usage of services. This problem remain unsolved. Now I request authorities to reopen and investigate in detail and help in coming out of this issue.

Prasad Prakash Jadhav

Posted on Sep 19, 2014

Dear Sir, My name is Prasad Prakash Jadhav. I worked in Spanco Bpo Pvt Ltd as a CSA and My PF A/c No. is MH/118069/47613. 2 yrs passes but yet the pf balance not received and when if i check my balance throught online it showing setteled but yet balance not received. I don’t know what to do? Now I am very much in need of money. I am just hoping that to get positive reply from your end. Thanking you, Regards, PRASAD Mob: 9664362890

MANOJ GUPTA

Posted on Sep 18, 2014

Respected sir I have a reliance prepaid sim ; but it deducted more unnecessary balance without any information .and I can not contact with costomer care with my sim....plz help me The number is 7668919476

Harsh Shah

Posted on Sep 18, 2014

Respected Sir, I bought Tata Photon Wifi Max from R.S Enterprises with Mobile no. 9223557747 . The device did not worked properly, so they replaced it. The Replaced Device worked only for 2 days. It got malfunctioned again. They then told me that they cant replace again and it will be replaced at Service centre. I went to Kandivli (west) MG road service centre. They told the device will be replaced in 3 days.I went on the 4 th day, they said there are no device for replacement. It has been over 10 days now. Both of them pass the buck. The device has cost me Rs 2000 along with fixed monthly rental.

Harsh Shah

Posted on Sep 18, 2014

Respected Sir, I bought Tata Photon Wifi Max from R.S Enterprises. The device did not worked properly, so they replaced it. The Replaced Device worked only for 2 days. It got malfunctioned again. They then told me that they cant replace again and it will be replaced at Service centre. I went to Kandivli (west) MG road service centre. They told the device will be replaced in 3 days.I went on the 4 th day, they said there are no device for replacement. It has been over 10 days now. Both of them pass the buck. The device has cost me Rs 2000 along with fixed monthly rental.

surojitkundu

Posted on Sep 18, 2014

dear sir, last 3 month onward problem in my Mobil billing, the service provider VODAFONE IN didn't respond my problem, and i also pay maximum amount of my user of ph bill. plz help me out of this,

RAHUL DAS

Posted on Sep 17, 2014

I am a TCS employee and I had applied for a corporate Airtel postpaid connection through your representative(Mr. Sunil Prasad, mob: 9903975010) who was representating Airtel in our office(Delta Park Lords,TCS,Sec-V,Saltlake) . I wanted to change my number(9007973173) from Tata Docomo to Airtel and thus applied for the connection on 04.09.2014 and the representaive assured me that the connection will be activated within 5 days. However, it is now the 14th day after applying for the connection.Moreover, My Tata Docomo number is also deactivated for the last 5 days in this course of porting and thus,people are unable to contact with me as this is my official number(9007973173). When I am calling Mr. Sunil Prasad(Sales Executive),he is assuring me that the connection will be active within the same day,and this event is happening for last 1 week.Recently,he has also stopped picking up my calls,and even not replying of the requesting SMS,which I am sending to know the status of the request.

Vicky

Posted on Sep 17, 2014

For mobile number 8553067219 they keep deducting money whenever i refill my account with 251 recharge. This is 3rd consecutive time that they have charged on their own without any confirmation for (1) Twice(Rs 75 each) for Tiny TV, name which i never heard of and (2) Twice for Video Talkies (Rs 50 each). Truth is night i recharge and the next morning when i wake up i got to know that "Thanks for your subscription.. 3 -4 messages". Even on calling customer care, firstly they don't pick the call or if picked they try to forward the call to right person which gets disconnected in the middle itself. Once i got hold of one executive on call and told her about all these unwanted services that they started without our confirmation and asked for refund.Rather than getting me to help on that they never agree for their wrongs and blame us for what we didn't do. Again i recharged and today morning when i woke up Rs 125 was stolen from main balance. Such a crap thatswhy people trust Airtel.

Samudra Dutta Gupta

Posted on Sep 17, 2014

I was using Vodafone number 9874126302 for some time last year and then lost the SIM, and hence stopped using it for long, starting from December 2013 or so. However, the number remained ON for some time, till April 12th, 2014 and then they stopped my services on that phone as I was not paying up the bills and they claimed an amount INR 8626.49 as accumulated bills and I agreed to pay them that bill, provided they won't reopen this number any more. I paid that bill on May 9th, 2014 and sent them a message (as well as spoke to a lady, who wanted this bill to be paid) to close it as well. Unfortunately they themselves opened this account again on 10th of may 2014, without any notice to me, and now claiming another accumulated bill of INR 3600+, which I refused to pay up. As a result, they limited my currently used number 9836546302, 9830426302 (for my son) and 9830526302 (for my daughter) and caused problems for me. I wanted to discontinue all of their services and hold back dues.

Amit Garg

Posted on Sep 16, 2014

I had applied for corporate connection in vodafone but they provided me general connection. I had clearly mailed that i need corporate connection only , now they are charging me for general connection for which i want to move into consumer court.

Bhaskar Barman

Posted on Sep 16, 2014

AIRCECL's NETWORK PROBLEM

Afjal Ali Ansary

Posted on Sep 12, 2014

Dear Sir, This is Afjal Ali Ansary from durgapur. On 11th September'14 I have recharged my aircel no. +91-8759353590 with 3G pack of Rs. 275.00 through aircel's website. Rs. 275 was deducted from my SBI savings a/c. (A/c no. 20095064055) but on checking 3G data balance it is showing zero balance. On talking with aircel's customer care executive it was known that my no. was not recharged and the amount deducted will be again reverted to my account within 22 hrs of transaction. My transaction # is 09111109170. Kindly resolve this issue as soon as possible.

vikram pratap singh

Posted on Sep 12, 2014

vodafone mobile no-9918888885 sim no-89911500028961348628 HAS BEEN BARRED BY THE COMPANY WITHOUT NOTICE AND DEMANDING BRIBE TO RE ISSUE THE NO I HAD GONE TO VODAFONE STORE TO CHECK THE DETAIL THEIR I SAW THE COMPANY IS TRYING TO CHANGE THE ID AND ADDRESS PROOF AND IF IT IS POSSIBLE THEN WHY ID IS COMPULSORY FOR THE SIM CARD? I HAD TOOK THE SIM FROM VODA FONE MINI STORE LUCKNOW(UP) PLS LOOK INTO THE MATTER AND DO THE NEEDFUL THANKING YOU WITH BEST REGARDS VIKRAM PRATAP SINGH 538k/935 ektapuram triveni nagar 2 sitpur alignj lucknow

Jitender

Posted on Sep 12, 2014

I have used idea no.9717156867 this july company bill charged 598 i pay 500 rupes in 17/7/2014 but idea showroom its uptade 22/7/2014 but bill last date 18/7 again bill genrate 2/8/2014 rs 498 they charge late fee 60 rupees then i pay 300 but they are service closed and now 3/8/2014 again bill genrate company has closed my number sim disconnect but bill pay last date 18/9/2014

Gora Sen

Posted on Sep 12, 2014

For the last 15 days our Bharti Airtel landline nos as well as broadband services are down. We have at least lodged 10 complaints to their customer care as well as sent regular mails to their Nodal & Appellate authority. Their engineers regularly visit us but the lines go down almost daily. Our business is suffering badly. Airtel for the last 3/4 days is not replying to our emails also. Our tel nos are 4006 1706/07/08/09 and 4006 1367. Please help us.

Joydeep Mukherjee

Posted on Sep 12, 2014

I have bought a Nokia Lumia handset worth rs. 18,000. after using it for 8 months my phone is now dead, then i submitted my phone to Nokia Care (Arya Infotech) Kalighat branch they said it is a battery problem and it will take 3 days to get repaired,but even after 12 days no actions taken yet and now they want another 20 days or more for it. they are not even replacing it with a new handset. My phone is under warranty. whenever i am calling them they are giving me new excuses, then i asked them is there any higher authority where i can lodge complaint against this.. they said no there is no place where i can lodge a complaint. Today I went to there office to get my unrepaired handset but they said I have to come tomorrow to collect it. I am very much upset and helpless about it. they have wasted my expensive handset and time as well. I want justice, please see to it.

pritam chakroborty

Posted on Sep 12, 2014

wrong amount of bill had been generated against my name.. 1st of all,their executives have always misguided me with wrong information. at last,they are charging abnormal bill amount. i eagerly took the post paid connection knowing i have to pay my real amount. i am happily ready for that. please help me. there is happening a dirty fraud business with simple innocent people like us. please give your concern to my request.waiting for your kind action.

sajeendranath

Posted on Sep 11, 2014

It was on june 6th that M/s Vodafone has terminated my connection for unrealistic reason (ie my address proof not clear - aadhar card). I sent a mail to the customer care dept of M/s vodafone and after two days received a call from a lady ( name not disclosed) telling that my connection has been disconnected, as they require my aadhar card again which i had produced at the time of taking the connection. It was a month after, and had cleared my first month bill also and then they want my address proof again. She said that my number will not be activated , if the doc is not submitted. I shot a mail on june 11th 2014 explaining the scenario to the nodal officer of M/s Vodafone asking why my connection was disconnected? I again got the same reply as above that connection deactivated due to negative verification at the time of Document verification from Mr.Vinay chandran on behalf of the Zonal officer, which i couldnt understand at all. Kindly do the needfull

SANDEEP DAGA

Posted on Sep 11, 2014

i have a landline connection of reliance . no 0771 3262034. the phone is dead since two months . even after complaining many times there is no respaonse from reliance communications .

Vikas Gupta

Posted on Sep 11, 2014

Dear Sir, My phone is inactive since 1st September. When I contacted in customer care even with Nodal, appllete. They are saying I need to submit my document again while I replaced my SIM on 20th Aug and submitted my PAN card. Problem is I am not in India to resubmit my papers and I am missing my official calls. Nobody is listening @Vodafone. I got an SMS & Call from Vodafone but they never mentioned my document got missed from them. They mentioned to submit my document and if no need to submit if already submitted. Totally fade up from the services. Earlier I complaint for network around my residence. Nothing has happened till date. Please do the needful. I emailed my documents to vodafone all customer care many times.

Idea Cellular

Posted on Sep 10, 2014

Dear Sir/ Madam, Name: Krupesh Kansara Account No.:100014020676 Number: +91-96247-10149 Bill Number:0184711039 Bill Date:25-Aug-2014 Bill Amount: 5164.06 I Would like to Complain against Idea Cellular Service and they give a such worst example with 10 years of customer. Idea: Please stop marketing like "No Ullu banaing no Ullu banaing" you are making ullu to all you customer stop these rubbish things. In a month of July 2014 I had change my PSB (N) CUG 149 (731) 249 to PMB CIG Grandeur 1.3 (1092) and It was activated from 30 July 14 from 12:00 am. Earlier i was having 300 mb 3G plan GPRS with100 inr tariff after activation of new plan that includes 1000 mb 3G GPRS, 1300 local/std min, 50 local/ std msg. I didn't get the benefit for 1000 mb 3G data and they charge me 5164.06 inr with 3900 charges of GPRS. Even I had conformed with customer care so many times and they said your plan is active but they are saying you have to pay. Please pass it to Idea Cellular. Regards,Krupesh

Praveenkumar Nagaraj

Posted on Sep 09, 2014

dear all, this complaint is respect to a postpaid service by tata docomo and billing, the complaint i had mailed to them on 14.06.2014 and was awaiting a clear bill, but today 09.09.2014 i get a call that i haven't paid Rs.1700. The tata docomo postpaid at bangalore have not given any proper billing nor an acknowledgement. after a long time today i get a call from some unknown number and they ask me to pay a bill of 1700 Rs. This is completely attrocious they are taking the customers for granted, i had clearly sent an email to the country head of consumer affairs, Mr.elango. and all i get is an formal e-mail that they will take strict action. But i was personally humiliated and hurt. i am sharing the complaint 1.False billing- roamimg said free but not adhered. 2. when asked for details, the representative humiliates me at the koramangala center. Mail proof available.

Hiten Hargan

Posted on Sep 09, 2014

I am using a Tata Docom number 9228881617 from last 10 yrs , TATA Telecom company suddenly disconnect my numbers and after complain about disconnectd of my number at TATA Docom store, amber cinema road, jamnagr for the same , their representative Ms. Punita ask me to submit again my KYC documents after submit the KYC documents , my number active, but after 3 days again my number was disconnected , I again inquiry for the same that why my number disconnect they told me that it was disconnected from the system , after i told them that this number is using from last 10 yrs and my mother is using and from last 10 yrs my mother given this number to all my relative and circles , the TATA tlecom representive Ms Priyanka and Ms Punita told me that they my number will be active till Monday i.e 08/09/2014 , still my number didnt activated and today as on 09/09/2014 they told me that still it will take time for the same to active

MANJUNATHA PRASAD RA

Posted on Sep 09, 2014

WLL phone, in my father's name (L/Sri.R.Anantha Rama Iya)was surrendered on 26.11.2013 and applied for refund of SD. Followed up with AO & CAO (WLL) several times for past 9 months. Every time I am told that there is server problem & clearance is needed from Trichy. I was assured that refund will be made in a week's time. Refund not received till date but bills are raised. 2 such bills were paid thro' ECS & copy of Bank Pass Book was also sent to AO (WLL) with request to refund the amounts.

imran khan

Posted on Sep 08, 2014

Sir my number is going to disconnected due to call on dnd number. Plz help me out to save my number

Pritha Gosai

Posted on Sep 08, 2014

I am using this Vodafone number from last 8 years.But from last 1 month Vodafone has deducting charges without any reason and my concern.Some MY-Dala offer gets activated automatically and deduct charges of Rs 30/50/100 on a regular basis.It has repeated for 4 times.Instead of several complaints to customer care nothing has been resolved.It has become a daily headache for me and wastage of money too.kindly help me out.

satendra chaudhary

Posted on Sep 07, 2014

sir in relince my surname is wrong 100 of time i had complai but no body helping me and 100 of time i summited my documnts and relince also physical verfiy my address from last 3 months passed daly i call to the coustemer care but no body helping me in fact i had also mail the 10 time my number is 9311837979

binnyoberoi

Posted on Sep 06, 2014

Sr am relianc mobile customers Sr my incoming&sms services not working last3 day Sr no sultion my problem by relians communication

Amit Khatakar

Posted on Sep 06, 2014

Web portal information for Airtel Internet recharge is completely wrong, Customer care is telling something different and they are making fool to comman public. Pls do some action on this. I did recharge on airtel web portal of Rs 125 having 30 days validity and I can see that on web portal and when I asked cust care they are refusing to take complaint on this.https://pay.airtel.com/online-payments/prepaidResponse.do?&utm_source=aor_dr_google_search&utm_medium=cpc&utm_content=200+full_talktime&utm_campaign=srch%20-%20brand%20top%20movers&cid=ps

Arun Kumar

Posted on Sep 04, 2014

I bought a smart phone panasonic T21 in 5th May, 2014 after one month i faced lot of problems in smart phone than i go to panasonic authorised service center on 28th June, 2014. since three months service center not handed over my phone to me and again and again they are harass me and give me next date. so you are requested please help me to replace my phone at the earliest.

koushik dutta

Posted on Sep 04, 2014

I'm a customer of Aircel mobile services. But now I'm scared of recharging mobile a/c balance. My mobile no is 9804211503. Just a message comes,"Thanks for using aircel services".and my main account balance goes down by 5 rupee.It happens time and again.when i contact customer care, they reply that i am charge for downloadig something on hungama.com.but the truth is at the time of deduction i was may not using the phone at all.They gave the false promise of further it would not happen.But they continue their job of deducting balance. please help!

MAHIN ABOOBAKER T P

Posted on Sep 04, 2014

My landline phone 0481-2523063 has not been working for more than a week and I made a complaint to BSNL on 27/08/2014, but the is no action from BSNL. Kindly take necessary a action to make the phone working.

gaurav

Posted on Sep 03, 2014

our Reliance wireless phone is not working properly since last 3 months and we have complaint through customer care on phone and even on email but our query is still not resolved and we have to follow up with customer care every week. KINDLY HELP IN RESOLVING THIS ISSUE, THANKS

pradeep paul

Posted on Aug 31, 2014

i have been imposed upon a faulty bill by idea. on regular mails and calls , they do not come up with convincing reply . have sent me an inflated bill. plz help

Prateek Jain

Posted on Aug 30, 2014

I have subscribe a service but company give me another service after deducting the balance from my account. When i have call to customer care executive they do not listen my problem and turn down. This was not for single time but again when i had called to them they again cut my call without solving my issue.

DIBYA MUKHERJEE

Posted on Aug 30, 2014

Dear Concern, I have taken a Vodafone postpaid connection 7/8 months ago, wide mobile number-9932009465. Now my problem is that mobile service provider not providing my any bill of my usage. Earlier they told to me that they will sent to my residence address but i haven't received received any bill in my billing address, then again i complained to their customer care they assured me they will sent me on my registered email address, but they never sent any bill. I have complaint several times but not getting any valid information. Last month they have charged Rs-500/- unnecessarily in my bill. when i asked them they told that i have used that service so they have charged, but i know that i have never used any unwanted service. Again I asked for the bill they told me that i will receive the same on correct time. I requested them to please migrate my connection post to pre paid, still they are not co-operating with me. requesting your kind help in this matter,

Shama Chalke

Posted on Aug 30, 2014

When I ported my number from Airtel to Vodafone, I was promised a different deal by the Vodafone employee who had called me. After three months, the deal was withdrawn and the Vodafone service agents are not ready to accept the fault. The deal was that I would get free data connection lifetime with three months renewal. However when I tried to contact the person, the person hung up on me and then refused to answer further calls. I have the phone number of the person who gave me the false details and also emails with the Vodafone complaint agency,

SANGJUKTA KASHYAP

Posted on Aug 28, 2014

A bill of rs163 against airtel number 984506467 has been generated by the venodr, AIRTEL. The number was assigned to me in August 1st week 2014. An airtel representative came to verify my address and took signature from me. But in 2 days, they deactivated this number quoting that address verification was failed. When I spoke to service executive over phone, they assured person will come for address verification again. When noone turned up, I requested cancellation of connection on 17th aug 2014. Again customer executive called and reassured me that their representative will come for verification and hence I should reconsider decision of cancellation. Still noone turned up and they generated a bill against the connection as rental charges! For a service that I never used! And for a connection that I had to cancel because of their fault to send an executive for verification. If my number has not been approved, why should I pay any rental for the same.

MOHD TARIQUE

Posted on Aug 28, 2014

Tarrif amount deducted but service not activated

souren roy

Posted on Aug 27, 2014

i have charged the roaming pack of rs 75/- for which the incoming facility will be non charged in the roaming period. but i have charge rs 1820/- for the incoming call in the roaming period. .

Adwait Govitrikar

Posted on Aug 27, 2014

I have a complaint against Idea Cellular. I opted for !Plan 299 with 1 voice pack and 7 data packs in Mar14. From the first bill itself I was being charged full data usage though the usage was always within the plan limit of 935MB per month. Every time I had to take trouble to interact with Idea customer care and get the same reversed. The same thing happened in the month of July and I started getting a message that I am using data connection without a data plan. Idea customer care advised to change bill plan to overcome this problem. I did so on their website and was given communication ID C1-30763513868 on 20/08/2014. The moment this was done my data connection stopped working. I have been following up with customer care daily since then and every day I am assured that services will be restored within 24 hours. But even after 7 days services have not been restored. I am losing out on important communication due to this and have got frustrated with the approach of Idea. Please help.

nitin jain

Posted on Aug 27, 2014

Subject: Charged twice amount of Rs. 6,999 & Rs. 8,500 for different annual rental plans on my Vodafone connection. With utmost annoyance I am forced to file a consumer grief complaint against my mobile service provider "Vodafone". I have been a loyal Vodafone customer for the past 8 yrs. I have been using the Vodafone connection with the phone number – 9873188118 with a rental plan of Rs.199. As per a recent change in the company policy, I’d requested Vodafone to activate an annual rental plan for Rs.6,999 on my above mentioned Vodafone number in the month of March. Even after couple of follow ups, we did not receive any reverts/mails from the Vodafone executive (SPOC for Vodafone for our firm in this case). Meanwhile,assuming that there was no action taken with the last activation request, I enrolled for an alternate plan for my android phone with 3G services with an annual subscription of Rs.8,500. On March 20 , I was told that the plan for 3G couldn't be activated on my phone because I wasn't registered as a corporate user. Thus, I took the necessary actions to transfer my plan to a corporate connection. As a result in the next months’ bill, I was charged for both amount of Rs.6999 & Rs.8500 each. Upon several follow ups and mail exchanges, we were told by the executive that the Blackberry plan had been activated already in the month of March and that I was notified by text messages which were sent to my phone. My point is, as we all are aware there are not less than 4-5 messages / telemarketing texts that each one of us receives in the technology driven world today; who could keep a track of text messages being received from anonymous sources. Also, being a corporate connection, a formal notification/acknowledgement mail should have been sent to me regarding the activation of the plan. Additionally, as I had already been told that the plan for 3G couldn't be activated on my phone because I wasn't registered as a corporate user ;my concern here is, if my number wasn’t registered on the corporate plan; how could a plan for blackberry ARP be activated while I was still a non-corporate user? After repeated follow ups with several agents & Sr. Managers now, we’ve been confirmed that the amount of Rs.6999 will not be waived off from my account; the services of which we did not use at all! Hence, considering a loyal Vodafone customer for the last 8 yrs. and paying the entire bill amount regularly in due time, I request you to take some action against it and help me with this concern. I require your cordial assistance from your end to sort out this huge amount bill and also request to contact competent authority of Vodafone in this regard. Please keep me informed the status of my complaint in my above address.I'll be happy to share the mail evidence for your kind reference. Best Regards Nitin Jain

sachin bidwai

Posted on Aug 26, 2014

Hello, I am the user of Sony mobiles for more than 2 years , last year i bought two sony mobiles experia L and experia M , both having the issues and experia L is completely dead for last two months and service centre is taking me for a ride after lot of follow up it is asking me to spend Rs.10000/- to change the mother board. The handset cost is 18k which I spent last year.. Can I get a help from the forum in any ways...??? I want Sony to replace my handset or repair it in a legitame cost. Sachin.

Amresh Kumar Calla

Posted on Aug 26, 2014

On my relaince mobile no 9529703066 co. debited Rs. 20/- in between 4.7.14 to 26.8.14. against vas, the vedio-store, which was never requested by me. Now they say it was by mistake but they are unable refund as The matter is old and they do not have old record, but for last three. day

chandra prakash dubey

Posted on Aug 26, 2014

plz help me complain against homeshop 18

shivanand aundhakar

Posted on Aug 25, 2014

I have 3 nos 9860355523 9860142420 9764960116 in 1 combo plan easy share 999 of idea maharashtra..docket no.is C1-30743922481 . At the start in june i have told that after free uses in data charges wold be 1p/10kb and i cheked on website of idea for this plan so it was Data rates post free entitlement 1P/10KB and then i entered in plan.else i would have not entered in idea.u can also ckeck in ths link http://www.ideacellular.com/customer/postpaid/combo-plans/maharashtra-goa/easy+share+999 now they have charged 4p/10kb which is cheating and i have been missguided. they said data rates increased but i have not informed by any way..and costomer care representative saifuuddin quazi missguided me that thats why we exceed free data..please take action and help me.they are targetting me.they are trubling me.

Anupam Panja

Posted on Aug 25, 2014

BSNL has auto renewed Broadband services for one year without any consent of us and bill has been sent to us. Please advice

Pritam Ghosh

Posted on Aug 23, 2014

I had 64 rupees of main account balance on my 917278832268 phone number on 22.08.14. But suddenly it reduced to rupees 4 and when I first called to the customer care the agent said that they were not aware about the reduced balance of 60 rupees.And later when I called to the customer care they were saying that any service pack has been activated to my number which I never activated from myself.They unnecessarily have deducted my 60 rupees of balance and when I am telling them to deactivate the service pack which they have activated on my number without my permission,they are not deactivating it and not refunding my 60 rupees of balance.Even the customer care executives are not picking my phone call and not helping me. Aircel is harassing me now with the service and fraudulent behavior.Please look after the problem and help me to return back my 60 rupees of balance.

Vivek Verma

Posted on Aug 22, 2014

One Data Card-303 EMI-86369013809361 purchased from Idea co. vide bill.no.6 dt 15/05/2014 of M/s Madhav Enterprises, Jagadhri. After one month it stop working. After so many reminders idea representative visit and told we will replace the data card. After 20 days he returned back to me saying, cut your shop bill and then it will take 40 more days for replacement. Why I cut my shop bill when I has taken the same for my personal use. They r taking so long time for replacement. how one can wait even a single day without internet in business. Kindly look into the matter and oblige. Thanx & regards Vivek Verma

Dipika Mahesh

Posted on Aug 21, 2014

Respected sir/ Madam, It is to inform you that on January, 2014, i have purchased Bsnl Penta 3G calling tablet through Home shop 18 and my order no. is 936753315 on the name of my wife Dipika Mahesh. After three months it was out of order due to touch pad not working. i talked to customer care executive of Home shop 18 and than to Bsnl Penta ( Ticket no. 109565). I continuously talked to customer care executive about my problem and one day i received a call from Mr Pankaj from the company that please give us a chance and than they send my tablet after two & half months. I collected the tablet from service center and check it again than i found that there was a network problem in that tablet. I submitted the tablet (ticket no. 114364) to the service center. I again talked to customer care about my problem and to refund my amount i.e Rs7999/-. than Mr Pankaj from the company request

Mahesh Chander Verma

Posted on Aug 20, 2014

I have two vodafone haryana connection one is data plan for rs. 850 (8397974097) and other one is talk plan @399 (9992999925). Plans on both connections have been changed without any information in advance or any consent. Also, when i approached vodafone store they said they can't do anything in this matter. Please look into it. Regards, Mahesh Verma

Sachin

Posted on Aug 19, 2014

I gave a request for porting my sim from Reliance to Docomo at a nearby mobile retailer shop. The shopkeeper told me to wait for 1 weeks for new sim to get activated. I waited more than that and regularily visited him to ask how much time it will take further. There was no positive response from his side. He has also taken from me, Rs 20 for porting which should actually be free. And today he denied telling he doesn't know what happened to the activation and its company's matter. He doesn't know what happened to my documents and the company says they did not received it. The shopkeeper takes no responsibility and asks me to go and complaint wherever I want.

Vivek Jain

Posted on Aug 19, 2014

Airtel has charged abruptly higher amount for installation of phone as oppose to other people in same vicinity for same services (I have been charged 4500/- as oppose to 1000/-) and on top of it Airtel is justifying the additional charges and charging even higher amount as rental as well. When I want express my desire to discontinue the service they said nothing would be refunded. Seeking your help in resolving this issue, their authorities have failed to resolve the issue

VINOD KAMBLE

Posted on Aug 19, 2014

Dear Sir, vodafone company taking me rs. 100 late fees charges from last 1 year & also activate my 2g,3g & giving me bill amt 1000,1240 than 3340 with out my concern . Dear Sir, i have\had went to vashi & lower parel office but noone giving me positive feedback & deactivate my out going. I have went in vodafone to change my due date but no one change change my due date ,dont activate my net servises & from last 2 weak call center people call me for payment & stop my out going from last 15 days. please help me ..............

Ansbert Dsouza

Posted on Aug 18, 2014

I HAVE A RELIANCE LANDLINE AND BROADBAND. BOTH ARE UNSERVICEABLE FROM JUN 24 TH, 2014. DESPITE NUMEROUS COMPLAINTS NO COMMUNICATION HAS BEEN RECEIVED FROM THE COMPANY EXCEPT FOR BILLING AND HARRASSING REMINDERS TO PAY THE BILL. DESPITE NO SERVICE I HAVE PAID THE BILL FOR JUNE 2014. THE BILL FOR JULY HAS NOT BEEN PAID. CAN I GET SOME HELP IN RESTORING THE SERVICE AND COMPENSATION FOR THE ABSENCE OF SERVICE AND HARASSING CALLS

piyush kumar

Posted on Aug 17, 2014

I have activated the caller tune by dailling 55655 savan aaya hai (creature 3D) they played that song and i confirmed it by pressing 1 but they have set some other caller tune for which i have complain as soon as the tune was set ,they told me its default and my original one will be activated after 4 hours but after 11 hours also its not the correct one. For which i called again and Mr. Vinod has picked my call and when i explained him all the thing he didnt gave me any good reponse on that he is telling me he ll deactivate my service but i have to pay for it i told him to contact me with senoir manager but he didnt and kept me on hold for long time approx.30 min after that he kept me on mute option. this is what the service you people are giving ,not spending my sunday with family and friends i am behind this bloody caller tune ,please do this ASAP and this is really very worst experience with vodafone in my life my family is using vodafore so i came to you people but never thought ab

Manik Paria

Posted on Aug 17, 2014

I Mr Manik Kumar Paria Informed to you that now I am using a vodafone connection and my Mobile No 8334903003. This is the kolkata Circle no. Just from few months I will seen that Vodafone unnecessary charged me some of Download containt. But I didn't dowload any kind of this. In this month also Vodafone charged me Rs 400 aprox again the download containt. For Regarding this issue Iwill send to a mail In Vodafone appellate. Appllate officer of the Vodafone informed te me this is the genuine charged. Appellate Officer force fully proof it its a genuine charge. I will request him how to say its a genuine charge he said its genuine charge only reason we will sent you a bill. As Per my concern Appllate Officer force to prove it that its a legal charge. So sir if vodafone frequently charge me month on month as of the company choice then how I will survive it. Every month I will extra paying so many amount. Its my painful request please take care of this issue and solve it permanently.

Deb Kumar Das

Posted on Aug 13, 2014

This complain is against my telecom service provider Vodafone. Although I have paid all my bills in due time, a bill amount of Rs 981.13 for the month of march, 2014 have included into my bill amount for the month of April and all subsequent bills. I went to the respective service provider's office many time , submitted all relevent documents and requested them to correct the said issue. Although an assurance been given to me by an employee Mr. Jyoti posted at Sarat Bose Road (opposite Rabindra Sarobor) , nothing happened. Today they have disconnected my outgoing connection alleging the same reason. This has affected my profession and has incured financial losses. Please resolve the matter at the earliest.

anirudha kumar

Posted on Aug 13, 2014

respected sir sir my name mob. aircel company ka hi.and dedected to valence 53 rs. they said that me you are load game .but i am not loaded any game.and i complain to customar care .but not return my amount

Avijit Ghosh

Posted on Aug 12, 2014

I am using a Postpaid Reliance 3g Data Card. I Have recd the Invoice with full of discrepancy. They charge Rs.161/- extra, for which they give no explanation. After several request they adjust Rs.33/- only. They also confirm that that they will charge Rs.100/- extra if the bill is not paid within 14.08.14. I have proof of my actual usage during the billing period, which i got from Reliance website it self. Out of Rs.441/- I have paid Rs.300/-. Please help to sort out the matter.

V.C.GOPALKRISHNAN

Posted on Aug 10, 2014

ON 12-2-2014 I APPLIED TO LOOP MOBILE, MUMBAI, TO CONVERT MY MOBILE 9870018931 FROM POST PAID TO PRE-PAID AND COMPLIED WITH THEIR REQUIREMENTS. PRE-PAID IS CHEAPER TO ME AND POST-PAID IS EXPENSIVE AS THERE ARE FIXED CHARGES FOR POST PAID TO BE PAID IRRESPECTIVE OS ACTUAL USEAGE. IN SPITE OF SEVRAL REMINDERS LOOP MOBILE SO FAR DID NOT CONVERT MY MOBILE FROM POST PAID TO PRE-PAID. THIS IS CLEAR VIOLATION OF TRAI REGULATIONS. KINDLY SEE THAT LOOP MOBILE ACCEDES TO MY EQUEST AND CONVERTS MY MOBILE TO PRE-PAID. THANKS.

RAJU DEY

Posted on Aug 08, 2014

IMEI NO 352361067632711 NOKIA X PHONE PURCHASED FROM R.G. CELLULARS PVT. LTD. KOLKATA 700029, ON 28.03.2014. SENT BY THEM FOR REPAIRS TO NOKIA CARE THRICE; FIRST ON 8TH MAY 2014, LAST ON 10.07.2014

Ram Krishan Sharma

Posted on Aug 08, 2014

I had a connection reliance gsm. I had submitted my whole documents as per KYC. Even I cannot contact with the customer care. So I kindly request you to look after this and resolve my problem as early as possible. Even though I contacted customer care from my other they didnt even provided me the customer complaint number. So kindly look after the issue

Niraj Kumar

Posted on Aug 08, 2014

Respected Sir, The below referred letter of Tata Teleservices Ltd Ps Srijan Tech Park, Dn-52, Floor-12th , Sector-V Salt Lake City, Kolkata- 700091 Ref No. NONRETVD/JULY’14/2943 Ref:-i) A/c ID No – 946932049, ii) Telephone Number – 8961000254. Sir, I am disturbed astonished and stunned to read that I am using a post paid mob. no.8961000524 and Rs.897/- due outstanding it. But I never used such a post paid service or any other post paid mob. no. in life. Company sent me a legal notice through advocate Arun Goswami of High Court kolkata to force me to pay the due of Rs.897/-. But why I pay? Because I never used such service. I think someone using this no. in my name forging my signature and document. It completely company's fault that they provided such connection without proper verification and inquiry. Company forcing me to pay the outstanding bill. So please help me. Thanking you. yours faithfully Niraj Kumar.

Sachin Borghare

Posted on Aug 07, 2014

I have purchased the Idea 3G Netsetter from Idea Cellular Company on 26 may 2014. the first month bill for the netsetter was Rs.300 which i paid without fail. after that because of no need of using it i removed the sim card from the netsetter and kept it aside till now, then also i am billed Rs.2600. eventhoug i have not used the internate they have sent me fake bill of amount Rs.2600 and harasing me to pay the bill which i have not at all utilized. they are not even helping me to disconnect the service and I am still continuously billed right now also. Please help me t get justice as this will effect my cibil history very badly.

Gaurav Tyagi

Posted on Aug 07, 2014

Respected sir, i have a mobile handset of indian mobile company MICROMAX,which i bought in 2013. On date 08/07/2014,i submitted my phone to the authorised customer service centre of concerned company for repair and they gave me a receipt/jobsheet of approx 150 rs only as charge against repair.But now the service centre neither repairing my phone nor they are giving valid reason for it till now 07/08/2014(0ne month from the date of submitting).Even the reply of other side is very disappointing. I am suffering from their poor customer service from past 1 month and seems no solution without Consumer Redresssal Forum. Kindly Look into the matter. THANKINGYOU

payal gupta

Posted on Aug 06, 2014

i had complaine in the bsnl office regarding the non activation of my number but they are not giving any feedback.... i m calling there from 5 days but no satisfactory response is being provided by them

Pinank Maru

Posted on Aug 06, 2014

Incorrect data charge of Rs 1947 applied

sivakumar

Posted on Aug 03, 2014

Sir, My landline and broadband was out of order from 18th june to 5th july 2014.I received invoice for whole month. I am yet to pay the bill amount. Please do the needful Thanks, Regards, Sivakumar.

Ashish Mittal

Posted on Aug 03, 2014

Dear Sir, I have bought a post paid Tata Photon Max, Wifi Data Card no. 92127-97782, on 27.03.2014. which was activated after many days of repeated requests. Last month I got the service plan changed and my ordeal has started. I am not getting the connectivity as well as speed most of times. I have started complaining since 24.7.14 and repeated many times but in vain. 9212797782 425144971 2014-07-24 23:50:52.0 Slow Speed Closed 2014-07-27 15:15:47.0 2014-07-27 15:06:18.0 9212797782 425541925 2014-07-27 15:15:45.0 Slow Speed Open 2014-07-30 15:15:45.0 We regret the delay in resolving the complaint it will take 72hrs to Resolve your complaint 9212797782 426579697 2014-07-31 16:15:49.0 Open 2014-08-01 16:15:11.0 We regret the delay in resolving the complaint it will take 24hrs to Resolve your complaint. Kindly register my complaint against the company. I am going through much mental agony as my urgent works has suffered. I shall be compensated for Rs. 50,000/- Rgds

RITAM MANDAL

Posted on Aug 03, 2014

I have recharged Rs29 night pack on 29th July at relience smart number 9681031894.at that SMS it was said i that I will get 7days validity for recharge of29.the sms was "Recharge of Rs.29 successful.Enjoy Free Local R-R night calls 11pm 6am for 7days.Enjoy 200 MB 2G Data for 3 Days at Rs18"..but I have not get 7 days validity.from 3rd July they applied call charge as per call rate.I contacted customer care but they ignored to give me said validity.I want justice for this.thanking you Ritam Mandal

Ashoke Dey

Posted on Aug 02, 2014

Fake Call From Vodafone Employee. And Cheat By Entering Wrong Information.

sandeep sagar

Posted on Aug 01, 2014

i took a new airtel sim i.e. 8105424605 on 28 july,2014 with all valid id proof in banglore. but still it is not activated. when i asked the customer care the told me that they wont be able to activate it as i have 9 mobile numbers against my name already. but many of the numbers i have not used from past 1 year. they are already deactivated as per Unused number deactivation policy of TRAI. on that front i should not be denied a number. please help as this is not as per the rule or a customer friendly approach from airtel.

baljinder

Posted on Aug 01, 2014

Regarding Videocon d2h.they give only half month instead of full one month

Maithraye

Posted on Jul 31, 2014

We have been charged incorrectly by Vodafone India in our June billing. There is a 5 MB data download 13 times due to server error. This is charged to us and billed to us. We have raised complaint with nodal and appellate, but they keep saying their billing is correct. It shows that 65 MB is getting downloaded in 25 minutes and that also split at 5 MB's. There is some flaw in the pattern which is clearly die to server error/ server trying to reconnect to download. Vodafone not ready to accept their mistake and reverse the transaction. regards Maithraye 9999035881, Complaint Docket number: 676589154

MANOJ GUPTA

Posted on Jul 31, 2014

I GAVE REQUEST TO PORT MY CURRENT AIRTEL NO-9650878577 TO VODAFONE (FOR POSTPAID CONNECTION)ON 22.07.14(PORT CODE-AD957573)BUT,STILL CONNECTION/SERVICE NOT ACTIVATED WHILE COMMITED FOR 7 DAYS.I CALLED MANY TIME TO AIRTEL & VODAFONE THEY TOLD TO 48 HR 3 TIMES & BLAMING EACH FOR THIS. I WASTED MUCH TIME FOR COMPLAINT & GOT MENTLY HARASMENT, REFUSEMENT FROM THEM ALSO, I AM NOT ABLE TO DO CALL,SMS & USE MOBILE FOR OTHER SERVICES FROM LAST 10 DAYS START MY SERVICE IMMIDIATLY PANALTY & WARNING ON THEM SO THAT THAT WILL HAPPEN AGAING WITH OTHER'S compensation FOR ALL THESE FOR DELYING ACTIVATION FOR HARASING & REFUSING FOR WASTING MY TIME

Ankit jindal

Posted on Jul 30, 2014

Hello sir/madam i m using aircel service and my no is 9563741811 . Yyesterday they had deducted rs 40 from my no without any reason . I had called them thrice , every time they said call after 2 hrs bt i didnt get any response .then i posted my complaint in this site. Today i received a call from senior executive but he also didnt gave any reason for deduction instead he again asked me to contact customer care after 6 pm bt now they had blocked my no , i called 198 from different aircel no but they again asked me to call later . Its very disturbing and depressing for me . Plz help me in this regard. Thank you

Ankit

Posted on Jul 30, 2014

Hello sir/madam i am using aircel no 9563741811 . They had deducted rs 22 and rs 25 , today on 29th july from my number while browsing net but i already had data pack and still had some mb left . I called them bt they r not giving any response . Its so disturbing as they also deducted rs 15 someday before for d same reason . Plz help me regarding the same . Thank you

Rameshwar Pande

Posted on Jul 29, 2014

Bought videocond2h HD set top box on 7-6-14 and republic since day one.It stopped functioning on 27-7-14.Despite registering complaints and maikng frequent calls to their customer care centre.They haven't responded yet.Very poor after sales service. Customer name:-Rameshwar Pande Customer id of Videocond2h:-62398601 Workorder no. Given by videocond2h:-25697475

Sanjib Chowdhury

Posted on Jul 28, 2014

I am using Vodafone connection for approx. 15 years now. This time I could see they degraded their services without the knowledge of customer. They changed my talk plan without any intimation or either by my request. I have identified Oct'13 and Mar'14 they changed my talk plan. Even when I requested how they change my connection plan? I got always reply that they have sole responsible to change any thing.. Really it surprised.. Please take necessary action on this. Let me know if I need to withdraw my existing connection.

Ashraf Uddin Ansary

Posted on Jul 24, 2014

I am using two bsnl cellular number, both are DND registered. One is 9435002770 registered for DND dated 21st July, 2012 and another one is 9435002700 registered for DND dated 18th July, 2012. Both aare TRAI confirmed DND registration. For last 15 to 20 days , I am receiving some concurrent telemarketing sms to both of my numbers from a index number (sender) named as " BV-ONMOBL. . Without my permission and knowledge, it has deducted my balance also mentioning as monthly subscription fees, the balance deduction message was from the sender 57171. This is for your information that I neither have activated nor have permitted anyone to activate such stupid and rubbish services to both of my numbers. Therefore, I request your concerned authority to take action against the service provider and enable me to reimburse the deducted amount to my mobile account. Please take strict action since both of my numbers are DND registered. Regards Md Ashraf Uddin Ansary ashrafhealthscribe@gma

Prashant Madaan

Posted on Jul 24, 2014

Dear Sir I want to file a complaint against Vodafone . I have taken a new connection and from the last one month they have not activated my connection.Everytime I call I get assurance of activitation on the same day. But yesterday they told me that there is no records with them and I shall repeat the same procedure again and also i was refused any refund of my money that i paid for the connection.I had taken the sim from the agent of vodafone : veracity networks. I wish to sue them for the inconvenience and the delay. Prashant Madan

Alok singh

Posted on Jul 22, 2014

I had postpaid number 9034010737 with Tata docoma. I have requested two times to close this number and have settled all dues. But they ate nit closing number and sending bill regularly. It is requested to tellthem to close this number

pratyush kumar sahu

Posted on Jul 22, 2014

am a reliance user from oriass my no is +918763522476 and i want to change to the docomo network but....when i send msg to reliance no from get port code ........the porting code msg will come but when i register to docom network by the help of port code .......thhe docom officially website say the port code is wrong........so i am worried , so plz send me......actull port code to my mobile no.........plz help me sir.....

pratyush kumar sahu

Posted on Jul 22, 2014

K S GURURAJA

Posted on Jul 22, 2014

I recharged my Airtel mobile No. 9663236043 on 22-7-2014 for 199. using online Justrechargeit. It was shown recharge successful for 199. but I received a SMS on phone saying recharge succesful for Rs 199.00. talk time credited : Rs 1.00. Processing fee Rs 176.11 Service Tax 21.89 Current Balance 3.62. Validity Dec 37. Spending 199 Rs to get a recharge for Rs 1 talk time is absolute cheating. They have nowhere mentioned about service charge. It is a know fact that Airtel is a 420 company. Kindly render justice. Thanks. Yours faithfully, K.S.GURURAJA

Sandeep R. Gade

Posted on Jul 22, 2014

I have Vodafone connect with me. The mobile number is 9892131344. I have opted for 3G internet services with Rental of Rs 450 per month. But I am not getting the facilities of 3G. Instead I am getting 2G services and I am paying for 3G. The areas where I am facing the problem are my residence place and my office place at Andheri. After lodging complaint with customer care of vodafone with complaint number 1555712810. Kindly help and take proper actions against Vodafone.

G RAJESH KUMAR

Posted on Jul 21, 2014

Respected sir, Am G Rajesh Kumar when am working in Punjab National Bank at Sjce Mysore my Mobile is registred by Metlife agents for PNBMetlife alerts. I have resigned on November 24 2012 after that I called and said Please deactivate my number but no response till now. Pnb Is recharging for SMS alerts means am not related anyway as staff of it ,but pnbmetlife irritating me a lot sending alert. i sent mail to india_grievancecell@pnbmetlife.co.in india_agencyHelpdesk@pnbmetlife.com TILL NOW OF NO RESPONSE . KINDLY SOLVE THIS PROBLEM. THANKING YOU

Samarjit Roy Chowdhury

Posted on Jul 19, 2014

Dear Sir This is bring your kind attention that I had surrendered my Reliance post paid land phone connection (No:32575600) in the month of Feb'2014. From April have been communicating with Reliance for refund of my adjusted deposit amount of Rs2616.00 and in spite of repeated assurance, Reliance did refund amount till date. Initially I was told that amount will be refunded with in two months from the date of surrender. Reliance is repeatedly giving me false commitment for last 4 months to refund the amount but didn't take any initiative to do so. This is a shear case of fraud & cheating. Hence I earnestly request you to kindly intervene into the matter and help me to sort out this issue with Reliance so as to get my refund of my deposit amount. Thanks & regards Samarjit Roy Chowdhury

Samarjit Roy Chowdhury

Posted on Jul 19, 2014

Dear Sir/ madam I had surrendered my Reliance post paid land phone connection in the month of February, 2014. From April'14 I had been repeatedly requesting Reliance Communication to refund my deposit amount of Rs. 2616 and in spite of repeated written assurance by them Reliance didn't refund my money till date. Reliance is giving me false commitment for last 4 months to pay back the amount but didn't take any initiative to do so. This a shear case of fraud and cheating from their part Hence I earnestly request you to kindly look into this matter and help me to get my money back at the earliest. Thanks & Regards Samarjit Roy Chowdhury

jayant

Posted on Jul 18, 2014

without any service request about 90 rupees we're deducted from my account my no 9034470078 network TATA DOCOMO

Subhanjit Debnath

Posted on Jul 17, 2014

sir, Aircel telecom has deducted balance of 15.30/- and there customer care service is not answering my call. kinly look into this matter. my Aircel no 8013265340

ALAM HUSSEN

Posted on Jul 17, 2014

Respected Sir/mam I MR.ALAM HUSSEN an user of Relaiance no 9883670861 are fad-up with this company and now I am going to Port out from this company to another becouse I have recharged my number with Rupees Fifty Two (52) via online using Reliance communication on 11th July 14 on 03:45 pm. As per the plan I was entitled to enjoy All Local calls at 1.2paisa/2sec for 180 days. But after recharge I received a message from Reliance stating that " Enjoy R2R 1.2paisa/2sec n other 1.4paisa/2sec for 90 days only". As per Customer Care plan is revised but website is not updated. On same day I call to Appellate for proper resolution and they Raised a SR no-222535484 and assured me to help within 2 working days but after 1 day I got a SMS from company that SR has been closed. On same day I called to 198 for better information and they inform me nothing benefit provided by the company,again I called to Appellate for same issue and they also take a SR no-22263284

Somen Roy Chowdhury

Posted on Jul 17, 2014

Hi, I got a call from a telemarketer (+911409802754) at around 3:30 pm on 17th Jul'14. The person stated that he was doing some survey for a DTH company and asked permission to get few basic information. Once I agreed he asked my name to which I asked him that how come he has called me without knowing my name. After this he started abusing me with slangs & disconnected the call. The whole conversation took place in Assameese language. Request the concerned to look in to the issue & punish the telemarketer

Sanjeev Tyagi

Posted on Jul 17, 2014

Vodafone deactivated my number 9818620006 without my request , This is with my company corporate account TechMahindra . Vodafone agreed that they did a mistake , but reactivating my number I requested for my plan change on 12 May 2014 , and got the confirmation from corporatecare.del@vodafone.com on 15 May that my plan is changed now On 26 June when I called customer care, they told me that they have deactivated my account on a request received from a mail ankushsoni88@gmail.com on 10 may How can Vodafone deactivate a number account without a mail received form registered mail id. I am not ankush , and that is not my registered mail id , then why Vodafone deactivated my number on receiving mail from anonymous mail id. I have all the mail conversation with Vodafone . Now Vodafone execute and nodal officer saying that this number have been assigned back to Airtel , and I cannot get this number again Below are my details Vodafone number : 9818620006

akash doshi

Posted on Jul 16, 2014

in the past 7-8 months relaince has deducted my balance for the 6-7 times. i am unable to contact customer service people past 1 year.They have blocked my number past 1 year. My internte doesnt works many times. THere is no response from their side. i need a compensation of rs 5000 for my balance deduction .

swagato chowdhuryt

Posted on Jul 16, 2014

I bought a Tata Docomo Walky cordless handset in early 2014. It had 1 year warranty written on it. After using it for few months, the handset started having some problems & finally it was not function ing at all. I complained to Tata Docomo & they came to my house & collected the handset & told me will return it within few days. Two months passed by & now they came back with an old handset which is not mine & pressuring me to use it. To top it now they are also asking me to pay the due amount for two months. I have not used the phone for two months & they know it very well, still they are pressuring me to pay the bill. Please help me out

Somaditya Kar

Posted on Jul 15, 2014

Hi, On 07/06/2014 I have recharged with Rs-2300/- (Transaction id-101830) which includes Value Prime 10M+ 2M ARP Mar-14 with top ups New Bengali Free Lifetime Topup July-11 and Bengali 2 FOC Provisioning TOPUP Jan-14 for 12 months. I donot have any other top up. Now my subscription got suspended and I called up customer care and surprisingly got to know that I have other top ups for which I did not recharge and account will not be re-activated. Rakhal, the supervisor in the customer card mentioned that he will not activate my account as long as I am not recharging with atleast Rs-100/- I want to know, in what basis my account got suspended. Please find all the details attached. There is no extra top up I have. I want immediate rectification of the above fact or else I will go to consumer court against this and also I will give negative feedback in each and every forum and online community against Airtel Digital TV. My Account ID- 3009629385

parmeshwar

Posted on Jul 15, 2014

Plz help me mere belence mese mere jane bina 90 rupice kat liye gaye or bata rahe he ki koi web seva ka shulk he jiska mujhe pata nahi or mere duwara kabhi uska upyog nahi kiya gaya opretar sahi tarike se baat bhi nahi karte me kya karu 😭?

Sonali Sethi

Posted on Jul 15, 2014

This is regarding the airtel network problem I am facing at my registered billing address since last around 6months. Although I made complaints to the voice customer care/ nodal officer but no result yet. I am using 4 postpaid, 3 prepaid and 1 data card connection on Airtel network. I could not change the operator as these numbers are corporate/CUG scheme numbers.

Mohit Thawani

Posted on Jul 15, 2014

Hello I had bought MTS dongle and facing service issues regarding the same, i tried contacting the customer care for the same and got a certain response which did not resolve the problem and the problem still persist. I have mailed them again on 11th July 2014 hence not getting any feedback from the same. The issue is speed related as they said of 2 mbps and whenever i download anything i get a speed of not more than 50kbps. I want to file a complaint against them so as i can get my refund and do not want any further service from them.

Lalit kumar sharma

Posted on Jul 15, 2014

My vodafone no 9719915600 & I have already done my port request in Uninor Company 08/07/2014 Till date 07 days completed but any status sms's was not received by me. Kindly do need full on urgent basis... Waiting or early reply.... Lalit Kumar sharma 09719915600

tirthankar roy chowdhury

Posted on Jul 14, 2014

I bought a new aircel connection from a local dealer certified by aircel. He charged 100 rupees for the sim but the recharge and the sim cost sums up to Rs 70.He is saying aircel officer has instructed him to charge Rs 100 but aircel website says it should be Rs 70 which all other shops are quoting. He has told me to return the sim and get back 100 rupees. It seems he is charging extra amount from everyone. Please suggest what should I do to get justice. Aircel is not responding to my compalints.

Maclean Sorna

Posted on Jul 11, 2014

My airtel number 9969570099 deactivated(deleted)without any intimation Hello, Sir My Airtel Mobile Number is: 9969570099 I am writing you today to complain about my prepaid sim-card which is giving me error "Sim-card registration failed" since July 2014. The number is really important to me as I have registered that number with my clients for 7 years so I don't want to lose that number in any circumstances. It is my primary contact number and if I can't get this number It will be huge loss as many contacts are there for it & even my banking part is linked with it. If there is any penalties or any kind of payment have to be paid to start my Sim I am ready to pay that but I need my number back. I hope you will understand my problem. Well, I recently had conversation about this matter with airtel executive at airtel store nerul but they tried but ended up saying that sim has been deactivated by airtel & has been recycled & they did not bother to respond on my query.

JAWAHAR KASHYAP

Posted on Jul 10, 2014

सर मेरा नाम जवाहर कश्यप है मैं और मेरी पत्नी 04/07/14 शुक्रवार को शाम 04:10, बजे लुट के शिकार हो गए जिसमे 139500/- के गहने समेत नकदी लुट ले गए जिसकी जानकारी आप को नवभारत , नई दुनिया , हरी भूमि में 05/07/14के बिलासपुर संस्करण में देख सकते है,लुटेरे उस दिन मेरे दोस्त के गिरफ्त में होते लेकिन Reliance के कारन बच गए,मै मेरे दोस्त और रिश्तेदार सभी Reliance का सिम उपयोग करते है लेकिन हमारे यहाँ Reliance में पॉवर कट होते ही नेटवर्क गायब हो जाता है और कई घंटे तक गायब ही रहता है ये परेशानी कई महीने से है, अगर उस दिन घटना के समय नेटवर्क में प्रॉब्लम नहीं होता तो लुटेरे मेरे दोस्तों के गिरफ्त में होते क्यूँ की जहाँ घटना हुई उससे 2 किलोमीटर आगे 4-5 दोस्त रहते हैं और रिश्तेदार भी रहते हैं अगर उसदिन हम दोनों में से किसी के भी मोबाइल में नेटवर्क होता तो ये घटना नहीं होता आप से मेरा यही अनुरोध है की इस मोबाइल कंपनी के ऊपर कड़ी से कड़ी कार्यवाही करे ताकि ये पैसा लेकर भी सुविधा प्रदान नहीं करता मेरे साथ हुए घटना के लिए Reliance ही जिम्मेदार है उसके खिलाफ कड़ी से कड़ी कार्यवाही करे. धन्यवाद ..

Amit Mishra

Posted on Jul 09, 2014

I had asked for a migration of my Airtel plan from self to Corporate. It has taaken good 3 weeks and not been done yet. But to my horror my sim has been deactivated since 5 days without any reason. No one from customer care nor Airtel Relationship center are helping. I have visited their store 6 times now. I am missing important calls because of this.

Amit kumar

Posted on Jul 09, 2014

My order no is 2930. i hav ordered Lumia 525 orange through takshu.com but it did not reached in 20 days then they cancelled my order and told that they are refunding my money rs 9250 but its 2 months now and I hav not received my money yet.

Vidhi Choraria

Posted on Jul 08, 2014

I had purchased a data card from MTN, number : 9136039370. The data card never worked, yet I paid the bill and requested my account to be closed. Despite writing numerous mails, MTN refuses to give a confirmation on account status. Their call center employee- Deepshikha says that account has been closed. The same number has been allotted to someone else now. I requested for an NOC so that I had a proof of deactivation. She suggested I put it on mail. Despite having marked a mail to mts, they say that the account is showing in someone elses' name. I have been chasing them since 21st June 2014.

Anil kumar

Posted on Jul 06, 2014

Sir I had recharged my airtel sim for 2G data plan of 153 rs by www.airtel.co.in. by online banking of sbi. My 153 rs had been debit from sbi account but transection was failed. Airtel and sbi, No one is responding about my 153 rs/- airtel said money will refund in 48 hours Transection detail of sbi is IGW3025540 for 153 on 02/07/2014 time 03:29:54

Anil Satya

Posted on Jul 04, 2014

Dear Sir, I am usig coorporate connection with vodafone plan "E_Connect_3G_299" and this month billing dept. had charges of Rs. 99 in the name “shotformat_dwnlp_9”. I have not download anything like the name. I have taken unlimited download package as you know under “E_Connect_3G_299” Vodafone plan.

Praful Devji Shethiya

Posted on Jul 02, 2014

On 30th October, 2010, after being fed up with the service of MTNL Mubai Dolphin service, I surrendered my sim card at their Customer Service Centre at Dahisar. In this regard this is to inform you that in the month of Feb – 2010 I had talked to their representative on Customer Care No. 1503 for deactivation of GPRS usage with immediate effect but they stopped the GPRS service from April – 2010. In spite of this, I have been issued a bill for the month of May – 2010 with GPRS Usage Charges. I had again talked to their representative regarding this and he assured me that we have deactivated the GPRS usage in February itself but we don’t know how it is appeared in your Bill. I have told them that I will not pay unless and until the bill is corrected. But he told me to contact your office situated at Bandra – Kurla Complex. Due to this, I am forced to spoil my whole working day and go to their office to save just Rs.30/= as GPRS Charges. In spite of surrender of sim card their office has not stopped harassing me by issuing bill every month till date. I request you to look into the matter and ask them to stop issuing bill.

Anush Karavadi

Posted on Jul 02, 2014

I have been using TATA Docomo from 2011. I have upgraded to a 3G mobile in 2012 and have been regularly using their 2G and 3G services. There were no issues initially. However, recently, an amount of more than Rs.200/- was deducted from my phone in a period of 2 days. I have called up the customer care (CC) to find out the details of deductions and was informed that it was for my internet usage. I have a special 3G recharge pack (Rs. 251/253) and have been on the same pack for the last year. This pack gives 1GB 3G data and 200 talktime. When I informed the CC exec that this was the case, he has replied that i have used chargeable websites. I do not believe that for a second. The only websites i use were fanfiction.net, google. irctc, etc. So I asked him to give me the details of the websites. He has mentioned that he could not see the websites but can tell that they are chargeable. I have explained that I still had free data left. Then he says that since I was using multiple applicatio

Prabhat

Posted on Jul 02, 2014

every month 2 to 4 times my balance(Rs 5) is deducted for some unknown service which is activated by their system... and every time i register a complaint about it.. and i get my balance back.. but this month my balance is not refunded and it is illegally deduction of balance ....my mobile number is 8898457107 so i want to register a complaint for it and service provider is Aircel plzzz help me to get my balance back... thank you.

Puneet Pal Singh

Posted on Jul 01, 2014

Dear Sir/Madam, I want to complaint against C-105 Phase 7, Industrial Area Mohali, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 098 14 012347 for not giving proper 3G services in Sector 44 B Chandigarh and I had called their Toll Free Number 198 and they are always saying our Customer care Executives are always busy and what these people do is that unregistering the signal from the server and put out the cable from the server.There is no signal of 3G in Sector 44 B Chnadigarh and most of their is no signal in sector 44 B Chandigarh.Please take a legal action against the Idea cutomercare who is not giving proper services 3G services as Iam paying them service tax also.Please take a legal action against the person who is responsible for not giving proper 3G services in sector 44 B Chandigarh.Thanks With Regards Puneet Pal Singh

Dishari

Posted on Jul 01, 2014

I have been using a Vodafone Number 9874547062 since May 2013. The number was taken against an Aadhar Card as a photo identity and address proof, and used daily. However on the 30th June 2014 at around 10:00 PM the number was disconnected from Vodafone's end without any intimation. On contacting Vodafone, I got to know " number is been churned due to non usage". On visiting the Vodafone Store, they told me that "the number was disconnected on the basis that the photo in the Aadhar Card was not clear and so it was treated as not valid". The Aadhar Card is a government document and if the photo on it is not clear it is in no way the fault of the consumer, and so they should in no way be held liable. I have resubmitted all the documents and I need the number to be activated on an urgent basis.

Hussain

Posted on Jun 28, 2014

I have raised a complaint to vodafone regarding the wrong plan sold to me which let increased my Telephone by 1000. I have send end number of emails to vodafone but there was no proper reply from their end. Issue was the customer support staff which given me wrong info and i have sms from vodafone in this regard and even vodafone has the details but they are not ready to reverse the charges charged to me wrongly

himanshu

Posted on Jun 27, 2014

vodafone comp, have charged extra rs. 218 to me on my May-2014 bill, by telling the reason that you have downloaded the shotformat_dwnlp_9 application. but i never downloaded this kind of stuff.

shijo t s

Posted on Jun 27, 2014

On line recharge for Rs55 top up but credit given for special recharge rate cutter ,and that too more than my current package Cheating customers

AKASH

Posted on Jun 26, 2014

Dear sir, I am having a tata docomo connection which contact number is 9234455312. It has been about 2 years and 7 months the connection is with me. Now tata docomo has stopped it CDMA service in Bihar so there is lots of problem i am facing that is network and always if there is any repair work to be carried out no one is there to resolve my problem. I talked to tata docomo toll free number they mis guide me and tell that you cannot port CDMA number but according to MNP rule by tele department of INDIA I can port it. They always misguide me that you cannot port . Today i got a call from them that you can port but am not able the problem is When ever i Send PORT 9234455312 to 1900 the message does not go though . They told me that you are not having balance but i am having then also it does not go through I want to port my two numbers i.e 9234455311 and 9234455312. Please i need your help. Thanks

Nagender Singh

Posted on Jun 26, 2014

I bought a Postpaid Vodafone sim on 10th may,2014 from VeraCity Vodafone contact # 01128114128. Their representative visited my home and collected 250/- and give me a sim # 185003229069 and phone # 9711603093. But as on 26 June-14, sim is not activated to make phone calls . I am calling them on daily basis but not getting proper response. Everytime they tell me that they have courier another sim will receive within 1-2 days and not providing tracking details of courier. Whenever I ask for refund of my money they disconnect the phone. Now I am fed up chasing with them and purpose of buying a new sim has diverted by chasing them too many times. So request you to take reasonable steps against them to recover my amount and penalty on them to harass me for the same. If any information required from my side please let me know so that I can provide you. Thanks. Regards, Nagender Singh

HARSH PRADIPBHAI DESAI

Posted on Jun 26, 2014

Dear sir, My Customer id is 3001872563. I have been charged for the services which i have never demanded. Airtel DTH executive has been given insufficient information and due to which i have been suffering so long time. My monthly rental was Rs 220 or Rs. 230. But i have been charged at Rs 295 since long. Total extra expenses i have beared is Rs 560 which i have never demanded. They have refunded only Rs 200. I want all money back. Kindly do the needful.

Rajinder Singh

Posted on Jun 25, 2014

Respected sir, i come here in karnatka for tourist purpose,i have a BSNL prepaid mobile no.9449358810.sir i want to complaint against wrong recharge by the retailer G B M enterprises,CMR collage road,chikka banaswadi,Banglore,560043 i told the retailer to recharge my no with 145 rupee but he wrongly recharge my no with149 rupees he shown me the massge he recieve that recharge is successfull,but sir i did not recieve any rechagre massage on my bsnl number.when i call customer care then they told me that there system is not updated now and there is not any recharge of 149 rupee is exsisting in bsnl and ask me to call after one hour but after that my call is not answered by customer care.when today i gone to retailer shop he told me that he is unable to do any thing for me,i told him that i will call to consumer forum then he openly speak me go and complaint .sir this is my humble request to the forum to do necessary action and help me to refund my amount.i m very thankfull to you.

Dr Bibek Roy Chowdhury

Posted on Jun 25, 2014

I am an Airtel subscriber app 14 -15 years. First instance: About 2 -3 months back my mobile was disconnected without any intimation. The reason I was told that I had to re submit my credentials.I resubmitted the papers and my mobile was reconnected after a delay. . Second Instance: On 19.06,2014 without any warning I was again disconnected in the afternoon. On inquiring at the Gol Park Airtel office I was told that my connection was totally erased along with my balance ( Rs 170 app + Power pack of Rs 49). I had to again fill up the form anew on 20.06.2014. I was further informed that I would loose my balance and the re connection would take 5 -6 days! I am a doctor working in SSKM Hospital, Kolkata. My mobile is the only source of communication between the Hospital authorities, patients and myself. I feel that Airtel is harassing me and also inconveniencing and jeopardising my professional life. I am still without a mobile connection

Mithun Ghosh

Posted on Jun 25, 2014

I have two corporate sim ending with 456 and 391.As per Corporate benefit,all calls between this two number should be free of cost. But in the month of april Vodafone have charged me RS:1006 for mob no# ending 456. I have been following up from 4th april 2014,after many more days past I got reply. 1st time they have given discount around RS:141 but discount should be more than RS400. I have given them the all the required proof but they are not ready to wave off the right amount

prassadh.pn

Posted on Jun 25, 2014

Dear Sir/Mam, I had purchased Iberry phone from ebay on 17 th March 2014. From day one this phone is having problem. First time i made complaint to Iberry on 19th March 2014 about manufacturing defect, After keeping 15 days they have rectified and returned the phone. After 1 week again problem with phone. Since 50 days the phone is with Iberry chennai service center. As the phone is having problem ON arrival i requested for replacement. Till today i didnt get my phone. Even they are not responding to mails.Iberry complaint NO : 403037. Please do the need ful to get my phone back.

MILIND DATTATRAYA AWASARE

Posted on Jun 23, 2014

I am reliance customer using number 7303785851. On 19.05.14 I have wrongly done recharge of Rs. 153/ vide reference number AXMOB/MBR/9NL05H4A1930 instead of Rs. 156/-. My net service was not working. On 26.05.14 I have recharge for Rs. 156/- & service got activated. I have spoken with Reliance Telcom customer executive Ms.Shaikh at 12.56 pm. She said it was not possible to reverse or give talk time for the same & disconnected phone without proper reply. till the date i have not received my amount Back.

Ankit BIswas

Posted on Jun 23, 2014

my complaint is against aircel aircel is deducting my main account balance for quite some time i just want them to return my money and stop deducting it further.

Hemant Kumar Pathak

Posted on Jun 21, 2014

I am not getting my refund of Rs.500/- Application money for connection from Airtel

Sudhanshu Jindal

Posted on Jun 19, 2014

Sir I have been repeatedly sending complaints via email and complaint registration no. to mtnl from past 6 days but no one is fixing my broadband internet and earlier my land line was working now its dead too. No response to any emails and calls pls take some action to have my services fixed

MOHSIN ASLAM MOMIN

Posted on Jun 19, 2014

TO WHOM SO EVER IT MAY CONCERN, MODEL NO : XOLO X1000 IMEI NO : 911300450002276 JOB SHEET NO : 310000288000 I had purchased a brand new xolo X1000 . I started facing issues related to sim card detection and battery. I gave my cell phone at your service Center in Macromobile- (xolo Care) Mumbai. The time taken to service my phone was too long and the quality of the service was disgusting. I was given back my phone on two occasions and the phone was at both times dead and had to be returned to the service center. I purchased this phone trusting the reputation of intel whose processor is used in my phone. However, I am very disappointed with the quality of service and the product performance overall. More than 50% of my warranty period my phone was with your company at the service center. I had to purchase a replacement phone as this phone was not available for use for almost 4 months now. Why should anyone pay Rs. 19000 and by a xolo phone when the quality and service is so b

shivnth shankar pund

Posted on Jun 19, 2014

I purchased mobile from Micromax estore but it has been laggy and overheated .so co gave me DOA letter but store can't contact there no is out of service I mail them but they don't reply

santosh jaywant jadhav

Posted on Jun 18, 2014

hi sir as a customer of Tata Docomo A/c no 977768546 ph no-9222284318 i regularly pay my bills but from last two months they charge me some extra amount on the name of some SMS Pool and when i ask about the details for the last two months of bill for itemised bill the customer care people write that i want itemised bill from next month i went to the one of Tata Docomo outlet at Malad(e) but the lady executive didn’t give me straight answers insted of giving me straight answers she ask me to go and complain to the 121 no or to complain to the appelate authority.I write many e-mails to there e-mail to listen@tatadocomo.com and to the appelate authority also but still did't receive any reply from them.

mahesh

Posted on Jun 18, 2014

Dear Sir, I am using tata docomo mobile network for past 100 days and more,The signal is very weak in our locality except all other networks like reliance,airtel,vodafone etc etc.i am suffering from calls that never reaches me,if reached i can't hear the caller's voice properly and i have got much irritated due to this network.for this purpose i made a porting request on 31-5-2014 it was rejected by them and then for the second time i made on 16-6-2014 that too was been rejected by tata docomo. So Kindly take necessary actions against them and make my mobile no. 9738232455 to port successfully to reliance network. till now i suffer to attend calls from this idiot network TATA DOCOMO.please take action.not only me ,most user's of this network are facing the same problem. They are not fit to give good service,but who gave them rights to reject our porting request docomo damids,My many calls ignored due to signal absence and weak. Sir,readers of this complaint should take immediate act

Saumitra Dutta

Posted on Jun 17, 2014

Airtel site shows that we would get 900 local airtel mins if we recharge with INR 199 for Kolkata circle number. But we did not get the same. While discussing with customer care service they informed that INR 199 recharge has been changed to some internet recharge for Kolkata circle and they cannot do any help rather than refunding INR 100 (Instead of INR 199) only to main balance. But in their site it is still showing the same. We feel cheated by the Airtel. Necessary action should be taken against tis kind of misguiding information in Official website. Note: We have evidence (Print screen) of the display that is showing in https://pay.airtel.com/online-payments/prepaidResponse.do

vikram

Posted on Jun 16, 2014

name of dealer- raman comunication, ganaur,sonepat. sub- samsung mobile's battery and chager are duplicate when i ask him to change both these he take my charger and refuse to return it

Akhilesh kumar

Posted on Jun 14, 2014

I had recharged with Rs 156 for 1GB data on my smart number 9693463924 on 7th June but they had only given 512 MB of data till now.After talking to their Customer care representative they had assured me that within 48 hrs i will get remaining 512 MB of data but till now i didn't get that. Now I am unable to contact them.I had talked to them for more than 5 times. But still no result.I am extremely frustrated now.

Maruf ur Rahman

Posted on Jun 13, 2014

I am using CCSI (smart pay-HDFC Bank)facility for payment of my mobile phone (Reliance communication)bills from Dec'2013. Due to technical failure of Reliance, bill for May'2014 was not sent to credit card billdesk and hence the bank could not able to make any payment. Reliance forces me to make this payment from my end without sending it to credit card billdesk. I made complain on 7th June, ref no. for the same was given verbally only as 221120140. And, on 7th June I was informed that, resolution made for complain ref no. 221120435. However, what resolution were made, was not been informed to me. And, the ref no is not even matching with what the customer care gave to me. I complain to the Kolkata circle appellate authority vide mail on 11th June. No resolution was made only an apology and request for making the payment were made. For recovering my incoming and outgoing call facilities (barred on 10th & 12 th)I was compelled to made the payment.I lost important calls & valuable time.

ARINDAM MALLICK

Posted on Jun 12, 2014

I, Arindam Mallick, an regular Aircel customer with no. 07278621100. On 11/06/2014 I had recharged with 27 for pocket internet service as regular as I had done it before many times. It had an offer of 200MB 2G/3G (written on aircel website). But on 11 th June I had my main account balance appox. 150 +. After using internet for some times my balance showed 0.08 Rs and net disconnected. I had called customer care for this malfunction. But they refused to do anything. Hereby I am requesting you to do the proper action. Thanking You.

BHARAT JAIN

Posted on Jun 11, 2014

I am using Airtel No 8427424366 since last 18 months and when i went to purchase another post paid under same corporate I was told by Airtel store at sec 22 that mine corporate mapping is wrong in system and i have to submit fresh documents and first purchase new prepaid sim and get it converted to post paid under same number and it was done on 09/06.On 10/06 i requested at call centre for change of post paid plan from 125 to 199 and it was done and confirmation message was recd. After this my number stopped working and i was informed by call centre that no. Has been converted to prepaid by airtel store.On visit to Airtel store they provided me with another sim but number could not be started. Today i was told that mine number has been changed to prepaid by parkash kaur at Call centre without pairing sim that’s why mine number cant be started Today I was told by call centre that mine no.has been closed.I am surprised to know that how mine no is closed NO one is taking the responsibil

Anup Bhuvanan

Posted on Jun 11, 2014

Sir/Madam, I am facing a problem that my mobile service provider (BSNL) deducted Rupees 5 from my balance from their news pack that valid for 5 days. I have sent unsubscription message but no use please deactivate the service and save my mobile balance from the unwanted Value added services

Anil Kumar

Posted on Jun 11, 2014

I have a complaint regarding a bill I have received for the month of May 2014 to a tune of Rs.1.39 lacs. My monthly regular bill is b/w Rs.2500 and Rs.4000. I had traveled abroad b/w 16th May and 19th May and I accept that I have used data services on this trip but I am unable to comprehend why my bill is so high. My main issue is that my bill states that my credit limit is Rs.80,000 and if this is so, my data services could have been disconnected by Airtel upon exceeding my credit limit. I also don't understand why a customer who is billing less than Rs.5000 per month has been granted such a huge credit limit of Rs.80,000. If the telecom company has seen a big deviation in the usage, shouldn't there be a mechanism to warn the customer of such deviation and save him the trouble of such a massive bill? I am sure this is possible with the billing system all telecom companies have. I request you to look into this matter in the interest of many other customers who may face such trouble

Dr. M. B. Mallikarjuna

Posted on Jun 09, 2014

BSNL landline (080-23723968) connection is frequently disrupted. No complaints given are taken seriously from the past year and a half. We are called to make the bill payments in spite of not using the phone. Refund complaints are also not taken seriously. They remind us to pay the bill promptly but they are not as prompt to provide proper service and refund. It has caused lot of inconvenience and unnecessary mental agony. Please look into this and provide us proper justice.

Vandana Yadav

Posted on Jun 06, 2014

I had purchsed an EPABX , for the company from Satyam Communication , where in Mr.Amit shukla has assured me that he will give me FCD router along with the EPABX machine, and the price 25000/- is all inclusive of the EPABX machine, KTS phone and 3 FCD machines. but finally he took the money and gave us only the EPABX machine. He has cheated us by not giving what he promised

Francis Mathews

Posted on Jun 06, 2014

With out any clause BSNL has deducted money from my Mob. no 9496114793 Rs.43,10,7,5 etc. When I made complaint , authorities said to give in writting then only the refund is possible. I replyed when BSNL is deducting the amount then why they are not asking for a written request from the consumer. If we are sending the SMS to deactivate then also they are not bother to see that & deduct the amout & send the SMS without our permission. Please look into matter at the earliest.

Sandeep M. Patil

Posted on Jun 06, 2014

I am Sandeep patil , having Karbonn S1 Cellphone which under warrenty, has give to service center for repair Audio Problem, at Andheri CELL CARE POINT service center,at 25 days working period commitment on 7th april 2014. Till date I am not receiving any single call from Cell Care Point about my cell phone which are deposited to Cell Care for repair.Now Two months period is complited ,but there is no any reply from Karbonn Mobiles.Cell care is one Service job sheet no. KJASPMH484414K268 and told me to make direct communication with support@jainaindia.com. I already lost two months of warrenty period in this communication. I want to know, what is the status of my cell phone. Whether I am Get it back in working condition or Not. And what type of action is taken on Service center and Karbonn Mobile for providing this type of cheap level service and harrasing customer by angaging their product which are given for repair under warrenty period.

Prateek

Posted on Jun 06, 2014

No comments no suggestions... TATA DO CO MO guys are just ridiculous, 3 or 4 months back i subscribed re 1 whatsapp before it is 12 they deducted Rs 9 out of my main balance, hardly matters but this time they have crossed all their limits, yesterday at 13:20 i subscribed Rs 8 recharge for 50MB of usage which was valid till midnight... and they dumb people at 9 deducted rs 113 from my main balance even after my GPRS usage is 48.22 MB.. i am gonna sue them because of the messages i received when i was subscribed and the message that i still have GPRS balance before it is 12. Either they refund the whole amount or just face the upcoming difficulties. Help me to resolve these problems and i am not the only one many of my friends are facing the same problem. If here you can not help me suggest me another way but i just wanna go through these stupid people once.

Mahesh Prajapati

Posted on Jun 05, 2014

Dear Sir, I purchased two sim card from Idea Cellular which was sold to me by one of their sales agent under the following conditions: 1. ₹200 per sim card cost, total of ₹400 2. ₹99/month billing plan 3. 200 mins free 4. The ₹200 I paid to him for the sim card will be adjusted in the first bill 5. After one month the sim card will be converted to prepaid After few weeks, not even a month, I received two ebills Bill No. 100015984419 - ₹256.95 Bill No. 100015986793 - ₹240.09 I informed Idea Customer via email and via call on 198 and was assured that they shall look upon it. My sim has been disconnected since the arrival of first bill, even then I’ve been receiving bills with added amount every month. And now they have forwarded me a legal notice for payment of ₹529.82 I have been receiving harassing calls on my alternate number too. I request you to kindly look into this and help them pay me for the amount which I paid and also the compensation.Thanks

AMOL NIMBKAR

Posted on Jun 05, 2014

povident fund not setteled, DETAILS OF MY P.TN/35791/116730

Shampa Dutta

Posted on Jun 04, 2014

Dear Sir/Madam, I recharged my Vodafone SIM with phone no. - 9836330498, a few days ago with a top-up of Rs. 100 online but I still haven't received the corresponding talktime on my phone. I made the transaction through Internet banking (Axis Bank). The transaction ID was: INB/107159404/VODAFONE BILLDESK. I tried informing Vodafone where a complaint was lodged on 27/05/2014 against the complaint no. - 1526584132 but a week has past and still no action has been taken. I hope, you will consider my request for redressal.

Ravi Nandan Choubey

Posted on Jun 04, 2014

Hi Sir/Madam As I have got a legal notice for my postpaid Tata Docomo mobile connection(Mob#81230184831). Whose dynamic limit was Rs. 1200/- and the plan was 199/- monthly rental. Instead I have got the bill amt 2000/- which was unexpected and I was unable to pay. Please help me out get relief from such concern.

Sudheer Shakya

Posted on Jun 04, 2014

Dear Sir/Madam, I request to you that please resolve my complaint. i have reliance GSM connection , before few days i cant attend my incoming calls . i also complaint to Reliance Customer care to Mr Jay Prakash and Akhilesh but they did not give me proper response. i mentioned you my complaint details. Complaint No. 220948692 Date : 1 jan 2014 1:50 AM Mo No : 919312365491 Mr Sudheer Shakya Please do needful help thanks

Monojit Dey

Posted on Jun 03, 2014

Hi Actually I am using Vodafone connection from around 6 years. From couple of month I realise that from their side balance has been deducted automatically and when I want to know about the purpose of deduction they just making some rubbish iisue like I have done some download from some paid site. Day before yesterday they made same thing again and when I called them last night they tolled me many excuse and finally said that they will not refund the money which is around 64 and after that last night they again deduct 15 rupees from my account and when I tried to call vodafone customer care they did receive my call.......please help me. Thank you

Manjunath J M

Posted on Jun 02, 2014

Hi, With so much frustration & sad I am writing this mail to get the Clear & proper Justice for my case. I Manjunath work for one of the company in sales Job & travel around 10 days in a month to different states. I had a requirement of purchasing a Wi-Fi for my Company Laptop where I can’t install any Dongles which asks for any Driver Installtion.With this I started the survey on various available products in Market & finally called a Airtel Sales guy.(Mr.Muniraju-9901597189,DSA for Airtel) When I explained my requirement he suggested me to go for 4G Wifi router which doesn’t require any driver installation & also told this will work in all states with available Networks(3g-2g etc). Called him for the demo & he visited immediately within 45 mins & showed me the Router he bought & explained me the features & benefits. The sales person informed that there is a offer going on where a Rs.4000/- router was been offered at Rs.2500/- & there is a big demand as most of the customers are going for router when compared to a Dongel worth Rs.1500/-. As I was in bad need of the devise & also overwhelmed for the discount offered, I immediately booked the 4G-Wifi router on 10/05/14 & agreed for the price of Rs.2500/-.The delivery agreed by the salesman was 12/05 but he failed on the commitment of 12/05 but finally delivered the Router on 15/05 . The first day I connected was on 16/05 & was happy with the speed & connectivity it offered me. When I was in Mumbai on 22/05 for a meeting I decided to carry this Router with me. When I tried connecting using this Router to my Laptop I was not getting any Signal & tied resetting several times & even tried by removing & inserting the sim but there was no signal. Then decided to call Airtel Center to hear a Shock & to know that I was completely cheated. What I heard was that the Router I have was a Single mode & it will not work in any state except Bangalore. Then sent a mail to appellate team of airtel & they saif they will resolve but no resolutio till date,.

MANOJ KUMAR SHARMA

Posted on Jun 01, 2014

Hi! I had purchased a Micromax Funbook P-362 tablet having IMEI No.V029301304130043364 vide Invoice no. 38344 Book No.192 dated: 09/06/2013 from Sai Electronics, Shop No.28, Pocket B&E DDA Market, Dilshad Garden, Delhi-95 @ Rs.7200/- Unfortunately just after some months, I started facing charging problem with it and I gave to an Authorised Service Centre of Micromax M/s Service City, Shop No. 167/17, First Floor, Part -A, Near Vijay Rattan Chowk, Ambala Cantt.,Ambala-133001 ; Mobile No.09996012643 & telephone no. 0171-2631071; on 29/01/2014 vide their Jobsheet No.N050113-0114-7834467 to get it repaired as it was having a warranty of one year. But, to my astonishment their service is so pathetic that they have not been able to get it repaired till date i.e.after four months. Firstly for two-three months the service centre staff told me that they are not getting the spare parts from the company to set it right then they said it will take more time but till date it has not been repaired.

A Lakshmi Narayana

Posted on May 31, 2014

i am applied pf on Dec 28 2013,still i could not receive my pf amound

Bhawna

Posted on May 30, 2014

My MTNL landline has been dead since two weeks. I have a triband-599 WiFi plan. The phone has been dead and the wifi as well. I complained numerous times, on internet, IVRS and in person as well, but no effect. They said the line is cut and they cannot guarantee when it will b fixed. While I still have to pay for the monthly plan. This is absolute negligence of their jobs. My hard earned money will go down the drain for nothing.

MUKESH KUMAR SHARDA

Posted on May 30, 2014

DEAR SIR HI SIR I HAVE PURCHASE TATA PRE PAID WALKY COMPANY AUTHORISED DISTRIBUTOR M\S BAJRANG MARKETING JAIPUR CONTACT PERSON NAME MR. ARVIND JI PURCHASE DATE 20-02-2012 SOMETHING TWO YEAR TILL DATE I AM CONNECTED TO TATA TELESERVICES ALL RANK OFFICERS AND CUSTOMER CARE TEAM BY MAIL I HAVE SEND MAIL SOMETHING ONE THOUSAND MAIL FROM MY MAIL ID JPSHARDA1978@GMAIL.COM I HAVE FOUND REVERT EACH MAIL AND ALL OFFICERS SAY ME GIVE ME TIME TO RESOLVE THIS PROBLEM MY ISSUE ALL TATA WALKY ACTIVATE OTHERWISE TATA TELESERVICES NOT ABLE TO ACTIVATE WALKY THAN GIVE ME MY MONEY RETURN WITH INTEREST , TRANSPORT AND OTHER EXPENCE FROUD WITH ME FIRST MS BAJRANG MARKETING COMPANY ND SECOND TATA TELESERVICES I HAVE ALL MAIL RECORD TO SENT ME BY TATA TELESERVICES LTD SIR ISME MERI GALTI KYA HAI MENE TO COMPANY KE AUTHORIDED DEALER SE WALKY PURCHASE KI HA AGAR COMPANY KA PRE PAID WALKY SEGMENT BAND HO GAYA HAI TO COMPANY KA PROBLEM HAI IS BAT KI SAJA ME Q BHUGTU PLZ HELP ME THANKS MUKESH SH

raj sanghvi

Posted on May 29, 2014

I did MNP from Reliance to airtel.for which i had requested via airtel website after which i received a call from Frontline services PVT limited.they send their person at my place and I paid them security deposit. They promised to get actived within 7days.but now it has been 25days.Sim is not been actived.On inquiring at airtel galary i came to know that security deposit which has been taken from me is actually wrongful.there is no security deposit for MNP customers and details of my cell no. are not shown at airtel galary. I want to file complaint against airtel as well as frontline services private ltd for wrongful commintment of activating within 7 days and even wrongly taking security deposit of 300rs and still not activating connection.

Manav Kumar

Posted on May 28, 2014

Dear Sir/Madam, I am here to bring in your notice a serious issue concerning BSNL subscribers of J&K state . In a brazen violation of MNP regulations made by TRAI in 2009, JK BSNL is openly denying change of service provider to its customers. The helpline no. 1900 remains all the time in a default mode and doesn’t answer to any of the calls. Moreover SMS sent via postpaid numbers to 1900 fails all the time without generating any UPC code. Please resolve my issue..

Yeasin Ali

Posted on May 26, 2014

Many offer call is coming on my mobile phone. I have already activated DND. I called customer care three times. They told me that, problem will be solved within 24 working hrs. But I am still suffering.

Advocate Arpit Oswal

Posted on May 26, 2014

Complaint regarding Tata Docomo Not Registering the complaint and not refunding the balance wrongly deducted nor crediting the balance of the recharge as per specifications provided.

Utkarsh

Posted on May 25, 2014

I have been facing a problem with the voice mail service (VMS). The representatives provided with the wrong information on 15 December 2013 (SAying that the service does not work on my handset. Following which i did not continue calling the care executive. now i have learnt that there is no such problem in my handset. Thus, i called the representatives on the following dates. 20 may ( 24 hours asked for solving the problem ) 22 may ( 24 hrs asked for solving the problem) 23 may (24 hrs asked for the solution) an And the 24 hour deadline does not seem to worry the people much.

GOUTAM ROY

Posted on May 24, 2014

Dear Sir / Madam Re: My Airtel Connection No. 9748756569 This is to inform you that against my aforesaid Post Paid connection I was having your Scheme (Kolkata New Zero Rental Plan) earlier and I used to get your Bills within the limit of Rs.300.00 with ‘’Zero’’ Rental Charges. All of a sudden I got a call from your customer care for a Scheme I-Phone Pad (within Rs.300/-) but I find that after my Bills are coming more than Rs.300.00 and upto Rs.800.00 per month with your New Scheme Plan ,iphone 600 offer Rs-or Rs600.00). Then I stopped using the SIM Card (I have taken out the SIM card from my Handset). After that I was getting your monthly bills without making any calls thru¿ the said SIM (Mobile). After that I got your Bill amounting Rs.2365.00 and taken up the matter with your Customer Care (Mr. Iqbal) and he advised me to pay Rs.1365.00 instead of Rs.2365.00 vide your letter dt. 24.04.2014 (copy enclosed) and accordingly I have made the payment by cheque vide your Re

AKASH

Posted on May 24, 2014

MY NUMBER IS 9037424102. IN MY NUMBER ON 18-05-2014 AN AMOUNT OF RS 55 WAS DEBITED FROM MY MAIN ACCOUNT AND SPECIAL ACCOUNT . I HAVE RS49.50 IN MAIN ACCOUNT AND RS22 IN SPECIAL BALANCE. AFTER MY BROWSING MY BALNCE IS ONLY RS16.14. I ONLY BROWSE GMAIL AND FACEBOOK . I HAVE DATA BALNCE OF 64MB TILL 1-6-2014, BUT TODAY,S DEDUCTION WAS ILLEGAL AND CHEAT FROM DOCOMO. IAM THE NEW VALUABLE CUSTOMER OF GREAT TATADOCOMO . MY MONEY IS VALUABLE FOR ME . SO I KINDELY REQUEST TO REFUND MY VALUABLE BALANCE

Naresh

Posted on May 23, 2014

Dear sir This is to notify that I have been using reliance GSM number and very unhappy with the customer service and products. My number is 8468887028. I had my GPRS/ 3G pack activated ; still I was charged for internet usage. And most of all, this is not the only once. I have been charged for internet multiple times. This is happening very often now. And every time I call customer care , I get the same answer that “server is down and we are unable to pull the details of deduction from your account. please call after 1 hour”. I will keep calling customer care for 24 to 36 hours for the same issue and get the same answer. I was charged multiple times for vas services which i never subscribed. I contacted Reliance appelette via email. Reliance appellete refunded my money many time but my balance is still getting deducted . I hope u will take any action. Thanx Naresh

pramod kumar yadav

Posted on May 20, 2014

Sir, A gaming service has been activated on my mobile by idea on 20/05/2014 at 12:32 AM, they activated it without my consent and charged rs 20 for it. On calling the customer care the person at customer care told me that it was a web service and they not handle web service related complaint, when i told her that how i register my complaint she told me this type of complaint not registered anywhere. Sir, because my balance was deducted by idea without my consent why idea not accepting this complaint. Please solve my problem and reverse my balance and do some action against irresponsible and unmannered customer care.

Nisha Bhatia

Posted on May 16, 2014

I would like to file a complaint against Head Post Office, Hisar against its lackadaisical attitude. I had sent a parcel containing a product worth Rs 1700, through registered post vide receipt no. CH001580235IN to Wonder Chef Home Appliances Pvt Ltd, Thane on April 11. Since the parcel has not been delivered even after a month, I have been constantly asking the PO to look into the matter. I had also filed a complaint in this regard with the PO on April 25. However, other than saying that they are looking into the matter, the PO has failed to give me any satisfactory reply about the status of my parcel. I request the forum to kindly redress my grievance.

Sandeep M. Patil

Posted on May 15, 2014

dear Sir, I am Sandeep patil , having Karbonn S1 Cellphone which was purchased on 19/08/2014 from Vijay Sales which was given to service center for repair Audio Problem,which is under warrenty,as per JOB SHEET NO. -KJASPMH484414K268. ASP CODE-KJASPMH484.on 07/04/2014 at Andheri CELL CARE POINT service center, on commitment of 25 days service period. Till date I am not receiving any single call from Cell Care Point about my cell phone which are deposited to Cell Care for repair. They are not giving proper respond to my complaint. the given Karbonn Mobiles customer care no. is also not taken my call.

ALLWYN FURTADO

Posted on May 14, 2014

Dear Sir / Madam, I am harrassed from the past 1 year. In the month of November, 2013 all the 30 days of November my landline was dead and inspite of repeated complaints ( thru. internet and phone calls ) nothing was done till 30 days. I was made to visit the Mira Road telephone exchange even after lodging complaint. WHY ? Again after some months say 2 or 3 sometime around Fenruary or March , 2014 again my landline was dead and inspite of repeated complaints ( thru. internet and phone calls ) finally after some 10 to 12 days it was restored. Again now my landline is dead from approx. 10 days and nothing has been done inspite of complaints ( thru internet Docket No. 8795 see below ) Please look into the matter and do the needful, Yours faithfully, Allwyn Furtado.

Chirag Khaitan

Posted on May 13, 2014

Dear Sir, I am having 2 connection of Reliance Telecommunication Limited no. +919830311001 and +919874211001. I am having bad network at my office address i.e., A4 Ground Floor Nilachal Apartment 118 Canal Street Shree Bhumi Kolkata 700048, I have been constantly submitting written complain at Reliance Store and over telephone to the Customer Care since January 2014 but the problem has not been resolved till date. I have been constantly trying to put across my point to the Reliance executive that I am incurring business loss due to network issue as in my cabin there is no network and if my customer or client calls me they can't get through me so they do not place order. I have also had to lose an export order as my client couldn't get through me. I had requested them that if they cannot resolve the problem they should return my money or install a network repeater to improve the network. Sir you are my last resort so I am requesting you to please look into this matter and HELP ME.

NEHA Christian

Posted on May 13, 2014

vodafone company-I had done recharge of 249Rs of 1GB 3G.But they deducted my 800 MB ,even though i had not utilized it.I registered a complaint and even called customer care,met his manger but they are not willing to listen to customers view point and keep on reiterating their own position on the matter.On top of that they are misguiding customers and say that there is nothing called as registration number.And on calling appellate officer someone else spoke on his behalf and mentions nothing about appellate readdressal form.They stick to their position adamantly and conveys that nothing can be done from their side.They also added that you cannot meet the appellate officer and that we do not entertain customers personally.

Raj Kopade

Posted on May 13, 2014

Airtel telecom deducted my ₹350 prepaid balance and not refunding it and giving reason I have used internet and I didn't used. I recharged and with 5 hours my balance becomes ₹0 ( zero). Please help

Sunil Jerald d souza

Posted on May 10, 2014

Respected Sir, Our Land Line number 08242295711 out of order due to stolen over head cable from Nov 2013. We already informed to the JE of Kinnigoli exchange , GM of Manglore Telecom and CGM of Banglore. But still no positive action was not taken by anybody. We are getting monthly telephone bills in FEB 2014 and APR 2014 . Customer Id 4012557995 Account Number 9026399855 Phone Number 08242295711 Total Due amount 589 as on 05 Apr 2014 I sent so many e-mails to the BSNL officials and i got only 3 replies , which were not satisfactory.Instead of installing new O/H cable Kinnigoli exchange JE sent us a letter, that they were unable resolve our issue. we don't have any active mobile networks in our area and WLL also not reachable due to the lack of signal. My parents were senior citizens aged 65 and above.Instead of resolving the issue the JE of kinnigoli exchange pressurising to cancel the connection to avoid generation of monthly bills. Regards, Sunil Jerald D Souza ( S/O Raymond D Souza)

Anand Mahure

Posted on May 09, 2014

Airtel has charged all my postpaid wrongly on 3 nos. I tried to contact them many times & in many ways but no use of it.

Ananya Chowdhury

Posted on May 09, 2014

I'm a victim of fraud 3G mobile tower installation.tower company's name- Afcons Infotech ltd.Need urgent help.Kindly let me know what are your procedures to file the complaint.

chandramouli chakraborty

Posted on May 07, 2014

This is to inform that an unauthorized call came on the following phone number: 9804796059 User:Mrs Pranati Majumdar and subsequently Rs.97 was deducted from her account balance.Called up Aircel customer care but no suitable answer was conveyed from their end.hence I would like to request you to intervene and resolve the matter at the earliest.

Melvyn B Thomas

Posted on May 06, 2014

incorrectly charged for service not provided by bsnl.....repeated attempts at calling customer care go unanswered. The service which had been activated without any confirmation by me, has now been deactivated however executives say they cannot return the money cut from my account. Kindly help

Alok Bansal

Posted on May 06, 2014

I am having a corporate plan on my number but vodafone had activited some other plan on my w.e.f Oct' 2013. I have complaint to their customer care and their nodal officer but they are saying that it is against my request through an SMS. But i have never sent any sms to them. This has happened previously also. They had activated some STD pack which i had never requested. They accepted their mistake and gave me a refund in early Oct' 13.

wasim sharieff

Posted on May 05, 2014

Please see the chain of mails below. Again the same problem has happened and it is communicated to Airtel with the interaction ID 1494730587. But again I have been charged unnecessarily without using your 3G services above the free limits. Last time also same thing was happened and it is communicated to me that the mistake is from Airtel & it will not repeat in future. On 30 April2014 I have not used 3G above my 1gb. Look into it or I need to raise a complaint in consumer court. So that it will not happen in future. Also advice me how disconnect the your services. Thanks & Regards ______________________________________________________________________ S Wasim Sharieff Senior Consultant | Technical Illustrator Lead - Quality Team Capgemini "India" | Banglore Mob.: + 91 99 720 99775 www.capgemini.com Email: wasim.sharieff@capgemini.com People matter, results count. _______________________________________________________________________ Hello, Can you please tell me what was th

sachin

Posted on May 05, 2014

Dear All, I have reinquired at charkope web word.Now Mr.Nitin (8767376707) from Charkop reliance web confirmed me that my no. 7498538505 won’t get convert to prepaid unless I pay my so called “dues”. Dues – means amount which is pending & not paid is called Dues. From last 4-5 months I have been doing follow-up & paying all my bills on time & before due date. Every time I have paid bill amount I have been promised my reliance executive, that my postpaid connection would be cancelled immediately. This story was from last 4-5 continue, I have all the proof, also mentioned all your executive details whether from call centre or web world. I don’t what type of service you have been providing to customer who is having relation with Reliance from last 6 yrs & with all bills from last 6 yrs paid on time. I have just thought of convert my reliance No.7498538505 from postpaid to prepaid as I was not using more than 3-4 hrs in a month due to my busy schedule. I have been using this connection from last 6 yrs & now continue with prepaid. I have been paying Rs.895/- every month average as its postpaid connection & I have to pay even though daily usage or not. So I have decided to convert this number from prepaid. I have tried my level best from last 4-5 months to convince Reliance communication just a simple request, which turned into complicated matter. Every time new story has come up with new issues. No senior person or concern person ever tried to know the reason & background. Rather Reliance official are busy in collection of money. Just imagine a person from reputed reliance communication assuring you to pay bill & services of postpaid will be stop immediately after payment. Till date my No.7498538505 not converted to prepaid even after paying all bills. Every time I pay bill my postpaid connection not stopped so not able to use prepaid also. I have been doing follow-up now very irritate with reliance behavior. I hope this mail will resolve my query & any educated reliance official whether senior or junior, understand my query & convert to prepaid. Why should I pay Rs.421/- amount as my connection not cancelled by reliance even after payment. Regards, Sachin Sawant 9819859540

Arpita Saha

Posted on May 04, 2014

I AM A SUBSCRIBER OF TATASKY. MY ID IS 1084022647. FOR LAST 6 MONTHS THEY ARE CONTINUOUSLY REDUCING MY MONTHLY SUBSCRIPTION TOUGH I AM PAYING THE FULL RECHARGE AMOUNT.EVERY MONTH MY DUE DATE IS BECOMING LESSER.WHEN I CALLED TO TATASKY HELP LINE TO KNOW HOW TO DISCONTINUE THE SERVICE THEY DID NOT PROPERLY ANSWER AND END THE CALL WITHOUT ANY INFORMATION. THE SAME INCIDENT HAS HAPPEN LAST MONTH ALSO THAT THEY DID NOT GUIDE ME FOR MY QUERY.I AM FADE UP OF THEIR SERVICES AND THEIR NON-COOPERATION SO NOW I HAVE COME TO CONSUMER FORUM WITH THIS HOPE THAT I WILL GET A PROPER SOLUTION OF MY PROBLEM.I NEED A PROPER ANSWER FROM TATASKY AND WANT TO DISCONTINUE THE SERVICE.HOPE TO GET PROPER HELP FROM YOUR SIDE AS SOON AS POSSIBLE.YOU CAN CALL ME ANYTIME ON MY GIVEN MOBILE NO MORE MORE DETAILS. THANK YOU.

VANDANA VASUDEVAN

Posted on May 03, 2014

VODAPHONE PREPAID SIM BLOCKED ,SAYING SUBSCRIBER DETAILS NOT VERIFIED. THE SIM IS BEING USED SINCE 2008. RECENTLY TOPPED UP FOR RS750. THE MOBILE NUMBER IS 9986675161

Sweta Saxena

Posted on May 02, 2014

I purchased a beetel 3G USB modem 7.2 BG64 in September, 2013. And since the day of purchase it is creating problem. Every time whenever i connect it, it shows different different error and gets disconnected. I have called customer care many times and every time they suggest me to go to service center and service center people say that there is no problem in the USB modem and i need to change the connection. I have tried using different different connections but the problem remains the same. I have tried contacting beetel through phone and email. once they refered me to service center but service center people said there is no problem but problem persisted and when again i tried to contact them over email or phone there was no response or i was said that they cannot help.

vineet kumar

Posted on May 01, 2014

This complaint is against AIRTEL. Their collection agents are harassing me with disturbing calls and rude talk. I was wrongly billed for internet data usage and also Late period fee. Thr airtel appellate office said that they are sorry for the inconvenience and will wave off the amount in 24 hours. It has been 3 days and they havent waved off. I have paid my monthly bills regularly. Please help me. I am fed up of their collection agents and want to lodge a court complaint against airtel who are doing nothing to stop this non sense

Ajay Samudra

Posted on May 01, 2014

Aircel’s inefficiency or carefully strategized methods to overcharge. Aircel does not provide any warning to consumers that they have exceed the free quota & being charged exorbitantly now. They do not give warnings such as Airtel, who warns even in free quota. 2.Aircel sends a warning only when the consumer is nearing his credit limits. When the shocked consumer demands to know Aircel personnel have no clue. They simply ask the consumer to wait for the billing and pay up without any clarity, to avoid disruption 3.When the hapless customer is confronted with a situation wherein he is charged seven times his usual bill he decides to wait for the bill to come even at the cost of not decides to wait for the bill to come even at the cost of not being able to make any outgoing calls because he wants to know what caused the excess billing. Then Aircel goes ahead and cuts the incoming services also ! Consumer then gets messages wherein he sees his UNBILLED AMOUNT actually increasing !!

Vishesh Lamgora

Posted on May 01, 2014

Sir/Mam i was customer with Vodafone over couple of years and due to bad services i chose to port my no. to airtel now vodafone already accepted my porting request and i got a message from Vodafone that my porting reqest dated 21/04/14 has been approved and on 24/04/14 after 11 PM my services from Vodafone stopped then I replaced my vodafone sim to the new Airtel Sim and till date(01/05/14) airtel has not started providing me their services airtel vendor told me that there might be some problem with my sim card hence he issued the second new sim card to me but still its going to be more than two days i have not been provided with the airtel services this is extremely painful and a feel insult and disgraceful because i am not able to make call to any body about over a week my all office works are stooped my office cab is not able to pick me up i have to pay Rs100 every day to the autorickshaw to reach my office on my own, they have made my life hell,even airtel officers don't tell me

Virendra

Posted on Apr 29, 2014

i am having post paid number of vodapfone 09768167929 where i was using 1 gb internet package but i requested to upgrade this to 2gb for that i contacted vodafone on 198 and vodafone official confirmed me that it will charge me 700 only (250 for 1gb and 450 for 2gb) but in actual billing vodafone charged me Rs 2240 for 3GB internet charges under heading CAP_1050_30D_R_Promo_3G = Rs1050 CAP_750_30d_R_promo_3G = Rs 750 C_V_250_30d_R1gb_FU_3G= Rs56 C_V_450_30d_R2GB_FU_3G= Rs348.39

Abhishek Ghosh

Posted on Apr 29, 2014

I'm Abhishek Ghosh from Kolkata. I knew that aircel is reputed telecom company. But Unnecessary deducted balance for value added services without my permission on 29th April 2014 my no is 8296855114.

Mohit garg

Posted on Apr 28, 2014

R/Sir, I Mohit has purchased 2 postpaid conections with no. 9355151121 and 9355151120 from Reliance india Mobile last month. But this month when i received bill of that conection it found to be of 2 months. I went to reliance office tohana and enquired about this , they said that they can't do anything in this matter as the bill is sent by company,there is no role of local office in billing. Please take action regarding the company and solve my matter.

Himanshu

Posted on Apr 28, 2014

R/Sir, With due respect I want to convey you that I am using a sim card of Reliance India Mobile with No. 9017361756 from last 5 years. Now i am feeling many problems in using this network so I want to port my number in another network, for this portability I need porting code from Reliance for which I am requesting from last 6 months but Reliance is not providing me such code and I had complaint regarding this to Reliance's customer care many times but no solution is done till today. Please help in this matter.

Barun Haldar

Posted on Apr 28, 2014

I have some complain about vodafone company....i have two numbers of vodafone postpaid connection,9051806222,8017095444... (1).....my vodafone plan was of rs.99..and COMPANY CHANGES IT TO RS 149 WITHOUT NOTIFY ME NOT BY SMS NOT BY EMAIL... (2)....i rceived a call from9836152271 about activation of a intternet pack of rs.30(500 mb 2g data for 30 days)..i requested to activate it for 8017095444,,,BUT SHE ACTIVATED IT ON 9051806222...COMPANY DID NOT GAVE ANY DISCOUNT INSTEAD OF I HAD TO PAY IT FULL THOUGH I DIDNOT USE A SINGLE KB AND DEACTIVATED ON THE NEXT 3RD DAY OF ACTIVATION.... (3)....FOR ITEMISED BILL VODAFONE DIDNOT CHARGE TILL NOVEMBAR 2013 AND FROM DECEMBAR COMPANY CHARGE RS.50 FOR HARDCOPY AND RS.25 FOR EBILL...

Arnab Basu

Posted on Apr 27, 2014

An amount of rupees 5 has been deducted from my Aircel number on 18.04.14 by saying that I have downloaded such HUNGAMA pack.But I did not do it.I contacted them again and again,but they said that they can not return the money. Same thing happened with me about 3 or 4 months ago i.e they said I have downloaded same HUNGAMA pack and 5 rupees was deducted. That time as soon as I informed them that I have to go to the Consumer Forum,they gave back the money. But this time they are saying that they can do nothing. Sir,I am not an uneducated,I am doing M.Sc from Jadavpur University.I know I did not downloaded anything.Moreover,last time they returned me the money though they said at first that I have downloaded.It is clear that they are doing such cheating with their customers. Rupees 5 is not the matter,but the harassment does. Same thing is repeating. I have faith on you,please do something.Thanking you

SAMIRAN BARMAN

Posted on Apr 27, 2014

SIR, I PURCHASED A SAMSUNG SMART PHONE FROM GHAZIABAD ON 03/12/2013 AS DETAILED BELOW. THE PHONE STARTED TROUBLES WITHIN A FEW DAYS & I SVERAL TIMES DEPOSITED THE PHONE TO THE AUTHORISED SERVICE CENTRE AT GHAZIBAD. THE UNDERNOTED TWO COMPLAINT LETTERS CARRY ALL THE DETAILS FOR YOUR REFERENCE. MAY I REQUEST YOU TO HELP ME GETTING BACK THE MONEY SPENT IN PURCHSING THE PHONE AFTER DUE ENQUIRY AT YOUR END. AWAITING YOUR RESPONSE & WITH REGARDS, SAMIRAN BARMAN 09312717262, 0120-4136104, 09310915765 SE-174, SHASTRINAGAR, E-BLOCK, GHAZIABAD, UP-201001 Your question The CEO, Samsung India Electronics Pvt. Ltd. New Delhi-110044 14/04/2014 Sub:- Complaint regarding mobile phone, Model Galaxy Note-II, GT-N7100,Sl. No. RF1D83EZSKD Ref:-Vendor-SAMSUNG SMART CAFE, M23, Ambedkar Road, Nehru Nagar, Ghaziabad. INVOICE NO-1921, Dtd. 03/12/2013

Sanjay kumar

Posted on Apr 25, 2014

Rspected sir/ madam I purchased a tata docomo dongle in advance rental from tata docomo store in sector 11,12. The person who was dealing told me dat u need to pay three month advance rental and after three month u can continue it or can close it. So as per conversation i told him to close my a/c after three month but the connection kept continued. I reminded him for the same yet it happened. Now after six months I am getting threatnjng call from delhi that a case has been filed against you will you deposit the bill or not .... Please look into the matter. Pradeep store keeper tata docomo - 9034188047 Unlnown person from delhi - 9958826958

anupma singh

Posted on Apr 25, 2014

My vodafone num 8988029524 was charged incorrectly by rs 99 against the service SHOTFORMAT_DWNLP_99...first of all I have not downladed such service and second more intresting thing is that there is no such service available in my phone...Even I vave ao many timea to vodafone company rrgarding the incorrect charges but they are not able to justify yhe charges

ANIL BAJORIA

Posted on Apr 24, 2014

I M USING UNINOR SERVICE. MY MOBILE NO. IS 9405484832..I M HAVING BALANCE OF RS.40/- IN MY SIM WHICH WAS AUTOMATICALLY DEDUCTED 2 DAYS AGO.. I M TRYING TO CONTACT CUSTOMER CARE BUT EVERY TIME THEY SAY CALL US AFTER 5 HOURS AS THE SERVER IS DOWN...REALLY THE SERVER IS DOWN FROM LAST 2 DAYS??? I M GETTING FRUSTRATE. PLEASE HELP ME

KAUSHIK BHATT

Posted on Apr 24, 2014

Respected sir/madam Please help to solve my PF issue as I have rcvd 43169 RS (30234+12935) but deduction amount is different from rcvd . please check below deduction details & help to understand PF details. Hope you help to sort out this on urgent basis . Amount deduct in salary slip is 1599, but in PF passbook it’s showing 749.rcvd amount different from deducted amount. My query is just for the rcvd amount less then deducted amount . I have ask for all salary slips since last 6 month but nobody response from MAQUIRE. NAME-KAUSHIK BHATT PF NO- GJ/55987/0058 PAY ROLL -MAQUIRE HR SOLUTION Contact – 8511547592 Period – 02nd Feb 2011 to 08th May 2013 PERIOD DEDUCTION Mar-11 749 Apr-11 1444 MAY -2011TO DEC-2012 1599 JAN-2013 TO MAY-2013 749

Rajan Anant Malbari

Posted on Apr 22, 2014

I am unable to send messages from my Vodafone Card bearing MSISDN No. 9172333786 of Mumbai Circle. I have complained on customer care but of no use. I want to port the said number to any other service provider but vodafone India is not allowing me to do so by putting restriction on me for sending messages. Kindly take appropriate action on the same.

Arvindkumar Nishad

Posted on Apr 21, 2014

This is regarding receiving vulgar messages from 1st April2014 from ( AZ-NDAROT)Airtel Network. So far i have received more than 40 messages . i had inform airtel about the same . but they have not resolved the said problem in given period . and still am receiving this vulgar messages. Without my information they have activated this service on my cell network even after i have DNDC register on my network. i have made many calls to them to stop this messages but they have not done anything as yet.As i am married person its very difficult to even leave my phone at home as anyone can see those messages appearing on my mobile screen. requesting you to help me with the same. My complaint no to airtel -RDRGE 50404047330

manish pandey

Posted on Apr 21, 2014

I chang port from idea to vodafone and pay all dues to previous operator but they disconnect my phone for balance bill. I produced slip of payment but they still not started my service.

PITAM KAR

Posted on Apr 20, 2014

DEAR SIR, MY SELF PITAM KAR FROM KALYANI WESTBENGAL. BEFORE 5 DAYS I HAVE FOUND A OFFER OF TATA DOCOMO AT KALYANI MEGHMI SHOP THAT TATA DOCOMO ARE OFFERING SIM WHICH CALL CHARGE WILL BE @ 25 PAISE/ MINUTE FOR LOCAL AND @ 30 PAISE / MINUTE FOR STD. I HAVE APPLIED FOR IT. AFTER 5 DAYS AFTER SUFFERING MANY TIME HARASSMENT I CAN KNOW THAT THERE ARE NOT CORRECTLY PRINT OF MY VOTER ID SO YOU DID NOT ALLOW TO OPEN SIM. BUT I WAS SHOCKED TO SEE SOME OTHER HAS SIGNED MY SIGNATURE IN FAVOR OF ME AND WHEN MY MOBILE HAS STARTED CUSTOMER CARE SAID THAT THE LOCAL RATE IS @ 36 PAISE AND STD @ 40 PAISE. I HOPE MY RS 50 IS NOT SO MORE, AGAINST IT I CAN KNOW ABOUT YOUR FAKE MARKETING AND FAKE SCRUTINY. I DO HOPE YOU PLS TRY TO MAINTAIN THE IMAGE OF TATA AND STOP THESE TYPE OF FAKE MARKETING AND SIGNATURE OF OTHERS. IF YOU CAN'T AFFORD THE 25 PAISE CALL CHARGE THEN WHY YOU AND YOUR ALL AGENCIES ARE DOING THIS ? I HAVE RUINED MY SIM INFRONT OF SHOPKEEPER AND MY IMAGE AND RESPECT OF YOUR COMPANY NOW TOTAL

Ritwik Mitra

Posted on Apr 19, 2014

I want to complaint against vodafone india. I do not get service for which i pay. But they continue to charge me for the same. I registered a complaint for them but no action was taken. I have been told to cooperate as they cannot provide for indoor network coverage at my location. But when i ask for discount i am being asked to cooperate. No action or service is being provided by them and they continue to charge me the same amount.

Tarun Ahlawat

Posted on Apr 18, 2014

I have a Vodafone Postpaid number having fixed rental 199 + 250 (1GB 3G internet). On 23rd March 2014, I requested for an additional 1GB 3G internet worth Rs. 250 by sending SMS. But I got the following reply "Your request for ADON pack cannot be processed since you are active on Unlimited Internet pack". So, I had a talk with Customer care executive and got the same reply from him also. So, I got another ADON plan 300MB 3G internet worth Rs. 100 activated as suggested by customer care executive. But, in my current bill summary, I am charged for both ADON packs 1GB and 300MB. Now, the company is not willing to revise the wrong bill. I got the reply that the 1GB ADON pack was also activated on your number and you are billed correctly. If 1GB Adon pack was activated, then Why was I misinformed via SMS and by customer care executive and another ADON was activated. I do have the "Service cannot be activated" SMS with me as a proof. Please help me revise my billing amount.

Nihar Koner

Posted on Apr 17, 2014

I am sene a mail to airtel for landline plan change. Airtel sent me about which plan we want then I reply mail with plan confirmation.But after changed my plan we showed that this is not the exact plan which we want. I am mail again but airtel not change my plan.Please take this case.

Anurag

Posted on Apr 17, 2014

I purchased 2 plans from Matrix Cellular from their Bangalore Airport point of sale. They obtained credit card copy and payment authorization signature from me. The tariff they told me at point of sale was very different than what they sent later in email. They are not confirming whether this is the best tariff they could have given for my country of travel. I traveled to Philippines and they gave me call rates of UK. Later they sent 2 different emails one with plan details of UK and other for 'confirmation'. Basically they gave different information on different sources and I dont think they applied the appropriate rate. Consequently I got bill of 10k which was 4-5 times of the call rates they told verbally me at the point of purchase. This is deliberate tactic to foll the customer and once they have 'confirmed' apply arbitrary call rates on international roaming.

SUTAPA SAHA

Posted on Apr 16, 2014

On 11 th April without my knowledge how can Vodaphone provide a new SIM to an unknown person of my running SIM n number? Mobile activity • received call in my mobile 9830729700 which the registered mobile with 525321402 at 1:06pm • received SMS regarding some service request number (which is NOT done by me or my family)–SR1504382982 would be processed by SATERTURDAY 12 April 9am at 7:11:24 pm • received SMS regarding SIM replacement request at 7:42:16 pm and it got inactive immediately • Called 198 at 7:50:00 pm to stop the request and the Vodafone customer care also, but it has been replaced by that time already and provided to someone else without my identification / presence I am in Singapore and all the ID proof is with me only. My account has been hacked after this SIM change and within few minutes I Lost 7 lakh INR throgh mobile banking. ICICI BANK I want case against Vodafone for my loss. To compensate my loss of 7 Lakh with Fixed Deposite interest and compensation

Iswar Dayal Sagar

Posted on Apr 16, 2014

Yesterday forty rupees has been deducted by AIRCEL from my phone balance. I called many times yesterday but each time they told that call after 24 hours. Today my call is not reaching upto customer care.

Udayan Ganguly

Posted on Apr 16, 2014

Dear Sir/Madam, I regret my decision to get a cellphone SIM card and forex card from Matrix Cellular International for a US trip in 16-Jun to 9-Jul. As a summary, 1. On the forex card, my forex card with loaded with 50000 INR 2 weeks late (for my 3 weeks trip). This added a cost of 4392 INR extra as a direct consequence of Matrix negligence. The money was finally not returned in full even after 2 months (details emailed separately). 2. On the cellphone SIM card, I have an outstanding balance of 1696.51 INR after paying a total amount of 12000 INR. If I need to pay Matrix (1696.51+ fine=3091), I believe that Matrix too must produce the outstanding payments (4392 INR + fines) for non-service of contract to me. I hope you can help me. Please advise. Thank you! Udayan Ganguly Matrix Cellular (International) Services Pvt. Ltd. Kalpesh Tankaria (kalpesh.tankaria@matrix.in) Neeladri Dey <neeladri.dey@matrix.in> www. matrix.in Tel: 022 39520000, Mob: 9820081705

Bijay Kumar Biswal

Posted on Apr 16, 2014

Dear MD.Imran, Received you mail regarding payment of Rs 767/-, but still I am not using that number since activation, So I request you , please de-activate my Idea Number -7694010611 with Immediate effect. The balance payment might be ignore.. Thanking you. Bijay Kumar Biswal

Rahul Mhaske

Posted on Apr 11, 2014

Hello, I have purchase one mobile from shop called Kailshdeep communication, pune....The price they gave me at 8500. When i go there next day they told 6500 price for the same phone. they have almost cheat me for 2000 rupees. How we can go about this.

Rambabu bairagi

Posted on Apr 11, 2014

My PF no and Name is missmatching in the record of EPF portal. To do correction it is not taking any responce from personal staffing solutions. plot no-160,c sector office ayushman hospital sahpura,Bhopal. Kind do help for the same.

vijay agrawal

Posted on Apr 10, 2014

Sir/Mam, i am a regular user of tata docomo company &i was using a no. 8109311201 since last 5 years.. day before yesterday i.e. on 7/4/2014.. company has terminated my number and told that i was not using that number, in fact it was used get recharged of minimum 1500 in a month... and they are not accepting to swith it on again......even my sim is also of tata company from last 5 years,.... yesterday i was there to get a work of 500000 which i lost due companies fault... as my number was not in use....kindly file a complaint against tata docomo company for injustice done to me.....and save me.... thank you

Rohit kasture

Posted on Apr 09, 2014

Hello Vodafone, Please let me know why am I being charged for this downloads?? I have not downloaded anything of this sort. Please address this on priority. download of shotformat_dwnlp_9, d2c_ndtv_valuepk_1 and animation_download which was downloaded through WAP on your Vodafone number has been levied correctly in your invoice dated 05/04/2014.

Suresh Gurule

Posted on Apr 09, 2014

past two months I am unable to get the sim replaced and after paying my monthly bill for my mobile no.9819180707 . I had been to Vodaf Mini store at Mulund East during my first instance when I gave my ID proof the Agent told me that the printer is not working hence I could not get the sim replaced. Next week when I had been to the same store I checked whether his printer with scanner is working, the agent told me yes it was working so when I gave my id proof he asked me to fetch the photocopy of the same for which he wanted me to travel another km and thus I was refused sim replacement by the agent.Couple of days when I logged my complaint on 198 I was told that the SIM card would reach my home so I waited for 2 days but the courier never came. Again I called at 198 and inquired about the courier for which the agent said it could not be processes. This info was know only when I had called.Then it was suggested to go to other Vodafone store in Mulund East but could not get it.

Avijit Chatterjee

Posted on Apr 09, 2014

Sir i was frauded by a leading tower company whose named is Sintex Infrastructure Pvt Ltd. Sir pls help me out what are steps for getting my money which i have give for the mobile tower installation in my land.

Linto VJ

Posted on Apr 08, 2014

vodafone charging me Rs.99 for a content shotformat_dwnlp_9 which they claim I downloaded on 21.3.14. But I didn't downloaded any such item. Customer care is no help, and trying to justify unnecessary charges.

Harendra

Posted on Apr 08, 2014

Bsnl no 7588189592 Transaction Ref No IGS9050342 for Rs.109.0 on 08/04/2014 10:30:35 not balance

ravish

Posted on Apr 07, 2014

8449717905 we close my number in dec-13 but not give my refundable amount till now this is IDEA number

SUBHASH YADAV

Posted on Apr 07, 2014

Dear Sir/Madam This is a complaint regarding Reliance Communication I had purchased Reliance Connection in the month of March 2014 in Ballabgarh (Faridabad).I am Coming From Airtel to Reliance for Better Service. After few days’ connection got disconnected, when I enquired with the customer care, they reported me that my address proof verification is pending. I have given My ID Proof 6 times. But our Retailers, Distributor and Reliance Regional Manager all Persons have not help me. I am Very disappointed about this. Plz lock my complaint and Do something against Reliance. My No is 9971807180 and its my Business Number. Subhash Yadav H.N-1259,Subhash Colony Ballabagrh,Faridabad Haryana-121004 Cont No-9971137144

Pragnya B

Posted on Apr 03, 2014

I am using Tata Docomo telecom services on my phone, and I recharged my phone on 17/3/14 for Tata Docomo 3g Internet package of Rs128. My recharge was shown to be successful, but I did not get any 3G network on my phone. There is not even consistent 2G network. I called and asked their assisstance several times, even went to their service centre, but all in vain. They keep stalling my complaint, and whatever technical assisstance they have provided have been of no use. Its 3/4/14 today and my plan expires on 16th April, and till now I have not been able to avail any services. I am really frustrated and convinced that there will be no assisstance from the Tata Docomo, hence I am lodging this complaint. I request you to kindly look into the matter. Thankyou

Kishan Singh

Posted on Apr 02, 2014

Dear Sir, I was using Vodafone Postpaid no. 8586076617 but now this no. is not in use. I requested several times to vodafone customer care to deactivate the no. permanently but they are not doing so. I am receiving monthly rental bill continuously. Without any use I paid today That Rs. 580/- on 02.04.2014. and again requested for deactivation. After requesting, I received a call from Vodafone. They informed me that they can't deactivate the no. permanently. They asked to go to vodafone store. That I also did earlier but no use. We request you to kindly look into the matter and get it disconnected. Thanking you Kishan Singh

Ram Avtar Gupta

Posted on Mar 31, 2014

Dear Sir Earlier I was customer of Airtel since 1997 till Dec'13 then i port this no to Vodafone due to non availability of 3G facility with Airtel. I had visited Bangalesh on 28th Mar'14 on an official visit& activated International Roaming for which I deposited Rs. 3000/- as Security. on 29th Mar in the morning Rs. 5000/- also deposited. Then on 29th Mar evening in Bangladesh all my services were stopped by Vodafone bcoz till than my billing amount became abt Rs. 14,488/- by giving a simple sms. If they would have initimated me over phone call then i can make arrangements to deposit the money. Sir, I am working in a MNC as a Vice President & Rs. 10,000 - 20,000/- is not meaningfull for me when I am touring for such a big company. With such a long period with Airtel, I never faced this type of problem even when i travelled to many countries. Due to this i have incurred loss of Rs. 3 cr due to this bullshit service by Vodafone We request you kindly look into the matter & oblige.

AKHILESH TIWARI

Posted on Mar 30, 2014

My self Akhilesh, I am user of reliance GSM postpaid Mobile No-9022342805, before 3 years. As per your information I have apllied on reliance gallery for migrate my this number post paid to prepaid, I have also paid total outstanding bill aginst this number. Still this is ten days over but they are not migrating my number in prepaid. They have told that it will take 5 days.Now they are also telling to pay 400/- Rs . I am disappointing from reliance service.Customer care service is also not replying properly. So kindly take strict action against this company.

PRADEEP KUMAR

Posted on Mar 28, 2014

WITHOUT MY APPROVAL , RELIANCE GSM HAS ACTIVATED MISSED CALL ALERT SERVICE ON MY MOBILE NO 7827758932 AND FOR SOME MONTHS EACH MONTH RS. 30 IS BEING DEDUCTED FROM MY PREPAID ACCOUNT BANANCE. MANY TIME I HAVE TRIED TO CONNECT TO CUSTOMER CARE BUT I DIDN'T GET PROPER REPLY FROM THEM. REVERT ALL THE AMOUNT DEDUCTED FOR THIS MISSED CALL SERVICE AND DEACTIVATE THE SERVICE IMMEDIATELY.

soneram dhakad

Posted on Mar 27, 2014

mera tata docomo mob no. 8109910780 se 26.03.14 ko 12.o'clock per 237 rs deduct company dwara kat liye gay hai. jab ki mere dwara kisi bhi prakar ki service activate nahi ki gayi hai. plz refund my bal. Thanks

Kishor Bhomte

Posted on Mar 27, 2014

Dear Sir Since last two months i have done recharege of Rs. 101 of Air Tel 3G twice in the same month that is on 25th February & 16th march i have even received the sms which i have saved in my mobile for refernce purpose & when the net was not working after recharge also i visited airtel customer care dept Borivli west to resolve the issue but Air Tel executive blame it on me only saying that the air tel recharge of Rs. 101 is not in use now and she told me that you should know before recharging your mobile that plan is working or not. I mean how would i suppose to know which plan is working or not. for both time i recharge it online through net banking and it got deducted also from my account. how is that possible if plan is not working then it shouldnt be on your website and if its there then while recharging it ther should be some error or the procedure should have stopped there only but inspite of that the money got deducted from my account. please lookin for your feedbck

Naveenkumar

Posted on Mar 27, 2014

I am using vodafone 3g internet pack. In everymonth billing they charge Rs 99 and Rs 15 for shotformat_dwnlp_9 and animation_download respectively. When i called customer care they dont accept it as wrong billing, they force me to accept i downloaded. but i never downloaded any such items. please help me getting that money waived. Regards, Naveen

mamidi srinivas charan

Posted on Mar 26, 2014

Dear CRF, as a tata Docomo customer i faced so many problems because of their bad customer care support. issue1:: they cheated and told lies about 3G internet in Mysore issue2:: requested for my plan change in the month of dec 2013.but they did't changed till i asked in feb 2014,they charged the same ammount for the month feb though it is their problem. issue3:: barred my out going because i used internet beyond the limit, with in minuts i paid the amount, but they took one and half day to activate my out going fecility. i contacted them more then 6 time with in these time. most of the times basic leval reprasentatives provide 99% false information and if i asked again and again they forward the call to next leval person, they simply start argument and finalizes that every thing is our problem. earlier i used BSNL, through the carrier idid't faced this kind of problems. because of this docomo my time and mony was wasted. please look into this and iam always ready to provide any kind of information at any point.

shubham sinha

Posted on Mar 26, 2014

unusual charges by vodafone for downloading, well i have net pack activated. detail are as shotformat_dwnlp_99 rs99 d2d_mgossip_pack49 rs49 shotformat_dwnlp_99 rs99

Akhilesh Maloo

Posted on Mar 25, 2014

Jian Collection,Shop near by Khar station. Shop keeper had sold duplicate charger(Iphone) which does not work and when i went to return it shop keeper refuse to take it back.He says our job is to sell things you should be aware if it works or not.He is a cheat and extorting customer.If he had told while selling that it will not work what he was aware while selling the product i would not have bought the produtct but he says you should be aware on this.

Gurucharan Aggithaya B

Posted on Mar 25, 2014

Issue with Airtel Voice Service @ our apartments, No Airtel signal is most part of our apartments which is a deficiency of Service. I have been an Airtel subscriber for the past 9.6 years and my Airtel account details are as mentioned below: Account Name: Gurucharan AB Mobile No: +91 98804 11044 Relationship No: 105-100601821 Every time I need to make a voice call I need to come out of my flat and wait for the signal to catch up for making the call. Our apartment being in the center of Bangalore city, this kind of service from Airtel is unacceptable and need to be addressed. Regards Guru

LILADHAR GOTHE

Posted on Mar 25, 2014

Please see the following SMS I continuously received by your side i.e from TA- DOCOMO.... SMS dated 12.03.14: "Your approx. unbilled usage till today is Rs. 1803.68 & unbilled data usage is Rs. 1800.68 excluding rent & discounts" (Pl see the following Email communication mentioning in { }) SMS dated 13.03.14: "Your approx. unbilled usage till today is Rs. 2375.7 & unbilled data usage is Rs. 2372.7 excluding rent & discounts" It means after giving alert email by my side dated 12.03.14 still I have been received SMS on 13.03.14 of usage of Rs. 572.03 (2375.7-1803.68= Rs.572.02) although the services of outgoing is stopped by you and moreover I also disallowing the Internet application from my phone. Now, this is sufficient proof for me that you and your technology really cheat with public.

Pradip Aich

Posted on Mar 25, 2014

I had an Airtel number (9903978099) which I have ported out to Vodafone for special offers. The final bill for Airtel was pending and after receiving a call from them I have paid the amount. The Vodafone service was running fine and after sorting out few Credit limit related issues with Vodafone my number was disconnected without any reason. Vodafone is telling that it is not there fault as the number has gone back to Airtel and Airtel is telling that the number has been deactivated due to port out. None of them are now ready to reactivate the number as it has been left for recycling and I will have to visit a store to get the number if available which I am not willing to do as I have already wasted my time on this. Would request you to take an action as this was not expected at all from such big service providers.

Shibendra Deb

Posted on Mar 24, 2014

I currently use tata sky as my television service provider,and my complaint is they keep adding extra features to my existing monthly plan and increase the bill generated at the end of the month.They have added a gaming application to my existing plan which I had not requested,they had repeated similar things in the past as well.Now when I try to cancel the application from the plan I am told that it is in a 180 days locked-up state.I have even talked to the customer care for solutions but they do not seem to be interested in solving the issue. TATA SKY Subscriber ID : 1111116354

Ashok Kumar

Posted on Mar 24, 2014

I bought Karbonn A1 Star (IMEI No. 911241600809865) Mobile from KUMAR MOBILES. The invoice details are as follows: Invoice Date: 29-09-2013, I am facing one major problem in this Hand set: 1. From Last 4 month Its Front Camera not work. 2. Loudspeaker not works. 3. Earphone Jack not work. When I approached to your service Centre Shankla Telecom, Gurgaon, They (Costumer Care) told me that your phone will be reach next 15th Days. When My Mobile Already reached 1st times at service center but my phone not working properly. I told to karbonn Costumer Care on this matter many time but I am no satisfied from karbonn service center.

A

Posted on Mar 23, 2014

I had ordered my datawind tablet 9ci on 07-01-14. The booking ID is PM3F38D7DC5C. I recieved the same on Jan 22 but it faulty piece. As per the discussion I had with customer service, I couriered the device on Jan 24th to their service centre which is in Amritsar. The comlaint number is 0122KT2171. I waited for 15 days, then I satrted calling them to know the satus of complaint. They don't recieve the call, neither they called me. Please help me to get me device or to get my money back

Deepak Potsangbam

Posted on Mar 21, 2014

Today i called a vodafone executive to clarify some billing issue of a suspended vodafone number of my friend who has been transferred out of bangalore for work and could not take care of the issue. The executive named Praveen, not only refusing to send a duplicate itemised bill to solve the problem, , made a racist comment on my accent and said" please stop the american english and speak in normal or proper english".I am and indian and from the north east but i will not take any racial comment on my look or speech .This has mentally harmed me and i want all possible action taken against such company whose executive doesnt know how to talk to customer and fuel racist comments.This shows how poor the company reflects. I have been a customer of vodafone for last 6 7 years and this is intolerable action. Please assist in addressing this very common issue of being racially discriminated and abused that each northeastener face daily. Awaiting a prompt response. My contact no is9886332715

Shyam Narayan Rai

Posted on Mar 20, 2014

Hello Sir/Ma'am, I have a mobile no. 9038025800. Earlier my service provider was TATA Docomo. I have opted for Mobile Number Portability and had ported out the service provider from TATA Docomo to Air-tel in January 2014. I had cleared all the dues of Rs 1111 , Payment mode Via credit card. I have the card bill copy to prove that. Now since 19th March 2014 my out going call facility has been barred by air-tel saying that I have a due amount of Rs. 1107 to settle down with my previous service provider, i.e. TATA Docomo. I had contacted to TATA Docomo via mail and got the confirmation from TATA Docomo that I do not have any outstanding amount which I need to pay. I have forwarded that mail to air-tel but air-tel is not activating my services. Pls look into this matter at the earliest as my work and my personal life is getting affected severely due to service disconnection of my mobile no 9038025800.

subodh kumar goel

Posted on Mar 19, 2014

I have purchased a tata walky under life time rental paid scheme in 2007 but now company started a monthly rental of 25/-pm plus taxes. TATA walky number is 64561101

T SRINIVASA RAO

Posted on Mar 19, 2014

I am holding two airtel numbers, in which for no-9989790035 I have used net connection for 5 days which costs more than 2500/-. If we use internet cafe daily for 2 hours also it costs not more than 1000/-

Vaibhav

Posted on Mar 19, 2014

As i am using touch screen mobile, thinking to cross the advertisement which appeared on my screen by mistake I clicked on it. I didn't get any prior notice that it is about some paid service, a message was sent to me saying: "Thanks for downloading Value Pack. You have been charged Rs 99.0 from your airtel mobile account. http://Thanks for downloading Value Pack. You have been charged Rs 99.0 from your airtel mobile account. From:AT-AIRINF" I want an urgent action to be taken on such website owners who are responsible for such actions where uselessly money is dedicated without any information. This is clear cheating by hiding the policies and terms from customers. Airtel customer, Amount deducted from mob: 9729535474

Pupai Bhattacharjee

Posted on Mar 17, 2014

Balance from my BSNL prepaid number 9432110833 is being constantly deducted for the last 3 months without even making calls/sms. Presently a balance of Rs.49/- was deducted from my a/c though I am using special power pack of Rs.344/- for making unlimited calls to loacal BSNL Nos. on 17.03.2014.Please refund my balance immediately.

Chirag Bhatt

Posted on Mar 15, 2014

I have been charged with Rs.99 for "shotformat_dwnlp_99" as a download charge in my Vodafone Mobile Bill. I also called customer care for more details but they could not help too.

Rohan Prasher

Posted on Mar 14, 2014

I got a vodafone bill of Rs. 12600. Its shows data usage of 10000. Upon checking detailed itemized bill, it shows data worth 8500rs used in 1 day i.e. 8th feb'14. I never exceed my free consumption limits. Vodafone offered me 3000 discount as a goodwill gesture for something that I have not used. Please help

DIPEN SHAH

Posted on Mar 12, 2014

I am having reliance wired landline from more than two years. Of last 8-9 months I donot receive the bill and receive a fraudlent mail claiming i have registered for Ebill. Every time i give a complain after which a duplicate hard copy is recd. I have told them in complaints that if i donot receive the copy then i will not make the payment which they accept. Recently they disconneted my line for the same. the fault being theirs. I have also complained to their appleate authority which also gives false assurances of non repeat of the problem. this time even their appl autho has given me a false email add to complaint : mailto:RCOMwireline.appellatewest@relianceada.com. pls help

Abhishek Kumar

Posted on Mar 11, 2014

Dear Admin, I am using a reliance cdma number - 9310434321 (Delhi), service provider deducted RS- 30.00 rupee since last six month without providing any information, when i called customer care they did not provide any reason for this. please take proper action for this issue. My alternate contact number is 9313480530. Thanks, Abhishek Kumar 09313480530

avinash mourya

Posted on Mar 11, 2014

Mobile no 9028983375 I recharge my mobile with 499 on 24 jan 14 for 2gb 3G data. At the time my balance was 1596.but when I check my balance on 1/3/14 it goes to 0.08. After that I complaint to there customer care ( docket no PBR 12235704) They told me that I use more than 2 gb that''s why I charged from main account. But I still have 2.24 mb in my account (proof as sms and email from docomo) When I ask them if I have 2.24 mb in my account then why I charged from main account. Then they give me another reason -- when data is low then browsing is charged from main account But my simple question is if docomo show balance in gprs account then why there is need to charged from main account. First they have to make data balance zero then they have right to charged from main account. Hope I will get justice from you. Regards Avinash Mourya

Anant

Posted on Mar 11, 2014

one of Reliance representative named Ravi Ranjan came to my home and offered me 999Rs/Month for 12 Mbps. I called him on 26th Feb for giving initial amount for new connection. at the time he declined to give 12Mbps connection and then i have compromised with 4Mbps.Now i am pissed off by calling him again and again and he will switch off the phone,etc. Now he again promised me that he will be there So i have taken Off from my office and I called him and 2 time and he told me that he will be at my place with in 1 hour. and from 01:00 PM he is not even picking the phone anymore. he has taken 1500 Rs from me on 27Feb.Now Can you take strict action against him. I am really unhappy with Reliance, Please Cancel my Request for Broadband connection and refund my money as soon as possible. Its a kind of Mental harassment and torture to stuck with this guy.

Akshay Agrawal

Posted on Mar 11, 2014

I had requested for a change in address in the same locality for an existing internet connection in my name on the 14th of February 2014. This was first first done for an incorrect address despite my repeated mails specifying the exact address. Uptil now, this has still not been done and consequently I have not been able to use any of theor internet services for close to a month. On top of this , they have sent me repeated reminders for paying this month's bill which I have decided that I will not pay as I have not been able to utilise their services becasue of their pathetic service. Internet Connection Details: Name: Akshay Agrawal Request Reference Number: 401636603 Tata Docomo Number: 0200509380

sanjeev bhardwaj

Posted on Mar 11, 2014

Sir, I have vodafone posstpaid number. And from last 5 months there is shotformat_dwnlp_99 charges are added in my account which is of 99 rs. and i am not downloading anything. And in one month it is added twice also. Besides it there some other downloads which cost 35 and 15 rs. Amd when i called in customer care they are saying that they can't help from last 5 months. And i have to pay the amount. Kindly help.

INDRADEEP CHAKRABORTY

Posted on Mar 11, 2014

Forceful balance deduction in the name of Video Talkies download by AIRCEL KOLKATA

SHAH NILESH

Posted on Mar 08, 2014

TODAY WE COME TO KNOW THAT ALL OF SUDDEN OUR BILL CROSSED THE LIMIT OF Rs.13,500/- WHERE AS WE ARE USING CONNECTION WITH BROADBAND SINCE LAST 8 YEARS IT WAS NEVER EVEN CROSSED 4,000/- ALSO WHEN WE TRYING TO REGISTERED THE COMAPLINT ON 18002663030/18002661111 BUT NO ONE IS READY TO LODGE THE COMPLIANT FOR THIS AND ALSO WHEN WE TELL FORGOT ABOUT BILL ATLEAST LOCK COMPLAINT FOR MISUSE OR CROSS CONNECTION THEY ARE NOT LISTNING THE SAME WE ALSO LOGGED COMPLAINT ON THERE E MAIL ID 3030@tatatel.co.in BUT NOT HEARED ANYTHING WE ALSO REQUESTED TO EITHER SWITCH OVER OUR PLAN OR STOP THE CONNECTION IMMEDIATELY BUT NO RESPONSE PL. NOTE OR BILL CANNOT SHOOT UPTO SO MUCH AS OUR INTERNET USE IS A REGUALRLY STADY AND SO WE ARE GEETING STADY BILL OF Rs.2-3 THOUSAND. PLEASE HELP ELSE THEY WILL FORCE US TO PAY WRONGLY RAISED AMOUNT FORCEBALY NILESH SHAH

ASHWANI KANT JHA

Posted on Mar 07, 2014

Dear sir, i have vodafone postpaid no-9088186857 this particulars phone bill come unexeptly 1450 rs apparox when i see bill detail found wrong charged by vodafone in one particular no almost 600 to 700 aprox seceral times when i complained to vodafone they rejected(by mail) when visit vodafone store they assured me in solve this issue almost 24 hours but no action taken yet & my due date of payment come 08-03-2014 please help me about this matter regards, ASHWANI KANT JHA

santha kumar reddy.B

Posted on Mar 05, 2014

Dear sir, We are a customer of vodafone and my mobile no is 9035033336, and it is the portability number from Tata docomo,and i have 8 serial nos Due to some problem my mobile no has been blocked and that no is our marketing no, there is no credit on the no and it is our important no both the telecom companies are playing with me for my no and iam following it up from one and half year but there is no improvement due to the mobile portability they are playing with me blaming each other now i want my number as it is one of the serial no, I have mailed to all the back end officers but no improvement they are just passing the message Please try to help me out i have lost so much business depending on that phone number as it is our familiar number Please do some thing to get my phone number

Rohit Mathur

Posted on Mar 03, 2014

Reliance is harassing me and I am not able to close my numbers 8956025690 and 8055296711.

Octagon builders & Company

Posted on Mar 02, 2014

2- Dear Sir/ Ma'am, You guys are taking Rubbish about OCTAGON Builder. do you really have booked a plot with them, I do, there 2/3 phases are Successful completed & delivered and I am one of them and if you people are delivering bad reviews are you getting paid for this Bullshit. Regards Ashish Chitranshi Sr. Engineer

v.srinivas

Posted on Mar 01, 2014

I have taken idea prepaid new sim card from idea show room (Marathahalli) on 25-feb-2014 by paying Rs.50/- and they given a new sim card pouch on it sim & mobile number mentioned but it not activated again on 27-feb-2014 visited show room then they are telling that which same number allotted to me activated to some other person by them and they are without intimating me anything another number activated to me. wantedly they sold my number and cheated me and they are not responding to me. i called to idea customer care 2 times they are also telling that "do whatever you want" i applied to below mobile & sim number 7026028858 & 8991441428007038245 Regards, v.srinivasa 9742443489

risham jaiswal

Posted on Mar 01, 2014

I had purchased an xperia z mobile , model no. C6602, on 16th april 2013. A month back its gorilla screen what they say got damaged internally without my fault , when I went to the service centre at vasai road they just said it wont be covered under warranty and said it would cost rs.13995 after confirming from their system. I posted the problem on Facebook pages of sony india and a person from sony itself said it will be done in warranty free of cost and to go and deposit the product at the service centre but still these people did not agree . I had no other option and so somehow I gathered the said amount of rs.13995 after a month and after reconfiming from the centre I prepared a demand draft of the said amount on the name of sony india pvt. Ltd. And deposited my phone with all accessories and now when everything is said and done they call me up again saying the amount to be paid is rs.16995 . I have been in trauma since I heard the amount of rs.13995

Ajit Haridas Kadam

Posted on Feb 26, 2014

I have taken a Airtel postpaid number 3 months back. First month the bill was correct. BUt last month they charged for some GPRS amount which I never asked for, when I launched a compliant they reduced the bill and correct bill was levied. But this month again they charged for some Value added services and GPRS charges, Which I have never used. They have overcharged me and I will not pay for what I have not used.

SUMANTA BOSE

Posted on Feb 26, 2014

I had bought a Mobile Samsung Galaxy S-Duos S-7562 along with an Airtel offer which is 1 GB 3G data for three month and 250 minutes talk time with 250 Airtel to Airtel Sms. I had bought the handset dated on 26th November 2013. But now till date onward i have not get the offer from Airtel. My Airtel Mobile Number is 85839 92179.Quite of time I had call at customer care executive but they had misguided me from the day first. when I had query in first time at Customer care agent they told me this offer activated within 72 hours but offer not been activated, when I made a call in 2nd time then they told me handset purchased 26th November so offer will be activated after One month that means 26th December. But the result is same offer not Activated.

harinder gupta

Posted on Feb 25, 2014

i had worked in aircel pvt ltd 4 yrs through third party named evolve . they are not giving me p.f no . they said ur company hasbeen closed.

Priyank Kumar Shama

Posted on Feb 25, 2014

The complaint against Spice Service. There is no updated afte 1 month on my phone. Eveytime they are making me fool.

Aditi & Parveen Kumar

Posted on Feb 22, 2014

The mobile phone purchased from Karbonn Mobile is faulty and not working and lying in their service centre from more than four months during guarantee period.

jaipal kukreja

Posted on Feb 20, 2014

My new MotoG switches off on itself-Moto care not available since last 18 Hrs

Amol A. Gadhave

Posted on Feb 19, 2014

2-3 yrs ago i was using tata docomo prepaid sim happily. (9029788336) 1 yr ago company introduce me new plan and converted in postpaid. but didn't bill me as per committed tariff.(on tariff confirmation call i was not agree for said tariff but their executive confirm it and tell me that " you will get waiver for excess bill" for that i raised complaint to costumer care,they gave me waiver in 1st month and again charge me excess bill, i raise again complaint to customer care, online complaint also at (listen@tatadocomo, & alpalate@tatadocomo)but they didn't reply favorably or sumtime no reply was given. & force to convince me for bill payment. after that they disconnect my no also. and now irritating me by asking for bill payment. they call me and once their recovery executive uses abusive words to me. they were calling to my family members also for recovery. now recently i have received 2 times advocate notices. plz help.

himanshu agarwal

Posted on Feb 19, 2014

mobile outgoing barred basis unusual inflated usage ,reliance didnt even generated the bill & barred the services

MUKESH KUMAR

Posted on Feb 19, 2014

my mobile no 9448956746 dissconected with out any information/ notice

Ganesan

Posted on Feb 18, 2014

I got bill amount for downloads shotformat_dwnlp_9 for Rs 99. Which is wrong.

Amit Agarwal

Posted on Feb 18, 2014

Dear Sir, On 6th feb 2104 i have recharged my number 9883388211 for Rs 156 for data pack at around 8.30 am via net banking. Same day at around 10 i called the customer care to confirm the same. The lady executive confirm the same and said i can use the data pack and she even gave me the number to check the balance for the same. Now on 7th feb i find that my main balance has been reduced to 36 paisa only from over 500 rupee balance as on 6th. i called the customer care but they straight forward denied that any recharge had taken place. I have lodged the complain with Reliance but they have taken no steps, even i had given them the transaction id (MSCB3247542935)provided by my bank Standard Chartered Bank. request you to take necessary steps so that i can have my balance restored. Regards Amit Agarwal 9830073400

M C Bhagyaraj

Posted on Feb 18, 2014

My MTS No:9141900822 I took a MTS data card on Nov 2012, After this i disconnected the connection (Request no:R13-50218374) on After disconnecting the devise, from 01/02/2013 to 01/04/2013. Again MTS activated my device without my notice. No SMS has sent to my mobile no regarding the activation.They sent large bill of 864 Rs. They blackmailed me last year, now today 2/17/2014 they sent court notice saying i need to pay: 898 Rs Legal charges: 500 Rs Total : 1398/Rs I called customer care, i said, i will pay you following amounts, even though i have not used single time after 31/01/2013. 01/01/2013 -> 13.45 01/02/2013 -> 38.45(Feb due they are saying-- why?) 01/03/2013 -> 52.86(March due) I am not paying following bill. 01/05/2013 -> 712.36 --> do not know why i need to pay this bill i disconnected the devise on "1/29/2013 2:45:24 PM". They harassing me now. I called customer care, i said i will pay till 01/01/2013 to 01/03/2013. They are not responding.

Mohd Naushad

Posted on Feb 17, 2014

Respected Sir, I am having postpaid no. of vodafone & my no. is 9990228236 A person reissued a SIM of my number from vodafone store and Vodafone didn't asked any ID proof of that person due to which a fraud of Rs.210000/- (two lakhs ten thousand) happened with me. Sir, how a SIM can be issued without being asked any ID proof of the person? Either some vodafone employee is also involved in this . I register complain on customer care & complain no. is 24585031079 Kindly look into the matter. Thanking you Sincerely, Mohammad Naushad

Sourav Roychaudhury

Posted on Feb 17, 2014

I am postpaid customer of TATA DOCOMO(8884829650). I have taken the connection from the corporate stall in my office at Prestige Shantiniketan Building,ITPL,Bangalore. From the very day I am not getting network connectivity in 12th floor of my building. I have made repeated complaints and follow ups but everytime I didnt get any satifactory response.I am still facing the issue and my complaint is not being addressed. The Complaint No is 401021597.Kindly look into this.

Swati Shewale

Posted on Feb 16, 2014

I wanted to file a complaint against Loop Mobile

Dipankar Dey

Posted on Feb 14, 2014

Respected Sir/Madam, Myself Dipankar Dey, having vodafone postpaid number(9836865826). I got this bill of Jan, 14 of Rs. 1179.72 but when i got details there is some downloading charges 0n 01-17-2014 02:08:18 & 02-01-2014 01:28:27 - shotformat_dwnlp_9 total of Rs. 1980, on 01-30-2014 12:27:15 handygo_javagame_1 of Rs. 10, on 01-05-2014 23:42:25 pko_h1tvw_w_35 of Rs. 35 and few other items and even I don't know what are these applications. I have android phone so why i will download java games. I am totaly unaware about there downloads, company is cheating me. Response: When i called cc of vodafone, they told they c’nt do anything, they blamed me that i am responsible for these downloads. these downloads are fake sir. Just to inform you that I've used different different service provider but never ever experienced this kind of bitter experience. So, expecting a good response from your side. want waveo ff of 391 rs, which is wrongly charged by company to me Complainant Information Name: Dipankar Dey

Rupal Pachisia

Posted on Feb 14, 2014

My Bill payment of Tata Docomo Broadband internet was made on 17.1.14 , which till date has not been updated in their system and our internet connection has been deactivated.I have the bank e-statement as proof.I need refund for the period i have not used internet and also immeidate action on system updation as they have been repeatedly calling for follow ups

GAURAV

Posted on Feb 10, 2014

I used 2G internet service on my mobile on 29-Jan-2014 at 22.00 hrs and close my internet then my main balance was Rs. 45 appx. , next day on 30-Jan-2014 in morning at 09.00 hrs I saw that my main balance was Rs. 8.00 appx. and I use Internet for 2-3 minutes and I saw that my main balance only Rs. 5.00 appx. I call to customer care number and IDEA customer care executive told me that I used internet service in morning on 30-Jan-2014 that's why they have deducted my balance Rs. 35.00. But its a wrong deduction, I haven't used any internet service other than that only 2-3 minutes for which IDEA already deducted my 3.00 Rs. I haven't used any internet service for which my Rs. 35.00 app. deducted.

kamal

Posted on Feb 09, 2014

This is kamal kumar I am micromax phone user. Recently Ivisited to your service center located at munfali chowk, nit 5,faridabad to repair my mobile phone canvas 2 A110 instead of doing repair they guys changed my handset and gave Some others phone which is like similer to my phone. That phone also filled with some porn contents.I don’t know what kind of services they are going to provide. I had a very bad experience from your service center from one month.With in one month I visited micromax service center more than five times and I do not get any solution about that. There are three guys to whomI talked about my problem they are from micromax care. Their name and contact names are below:- Shiv Prakash - 8287776777 Vivek Tiwari - 7503332244 Shiv pratap - 9711727576 Even these three persons are unable to provide me any kind of solution. Please help me out otherwise I will go to consumer court.

Saloni

Posted on Feb 08, 2014

I have internet plan for 2gb along with a addon plan for 2gb more.. still there are charges for internet usages on my phone for the usage of 3.71 gigs of data when total exempted data amount should be 4gb. Please help me in resolving this.. I have been complaining in vodafone since 2 weeks now but they havent resolved my issue but in turn they have closed my outgoing services

Koushik Chanda

Posted on Feb 07, 2014

Dear Sir, Dated:07.02.14 I have received a message from Airtel Services on 6th Feb'14 that if you recharge Rs.20/- today I will get Rs.30/-.I have done the recharge.But surprisingly I have not received the benefit.When I mail it to the customer care they replied that no such offer was there.But I have the SMS. Details From TD-612830 RC20=Talktime Rs.30/-Ajj pan 30 Taka Talktime matro 20 taka recharge Kore.Recharge karar sathe sathe 15.80 Taka,bonus 14.20 taka 2 dine. After receiving this message I have recharge Rs.20/- The Details are: Trans Id: 1465964173 Recharge Amount:Rs.20/- Mode: Easy Also I have mailed them all the details of the SMS as well as the Recharge details I have done on 6th Feb'14. But still they are denying. Please look into the matter as I have not only harassed but also how they are cheating their customers. Please took necessary action so that I can get the benefit as well as I am not harassed by them in future. With Rgds, Koushik Chanda 9831973649

Sanjeeb Datta

Posted on Feb 05, 2014

Sir, I am a subscriber of Vodafone Connection.I have 4(Four) CUG(Kolkata Police)connection,Plan Rs.99/-.Vodafone has charged Rs.49/- for Itemized Bill for January'14 for all my four numbers.I have never requested Vodafone to send me itemized bill.So I lodged a complain on 17/01/14 to waive the itemized billing charge(Ref.No.1462073592)by dialing 198.They informed that a SMS was sent on 08/01/14 to all my 4 numbers to inform me.But it is fact that I have never received any SMS regarding the same.Any way they didn't respond to the referred complaint.Again I lodged a complain on 20/01/14(Ref.No.1463538792).Again no response.On 21/01/14 I dialed 198 to lodge another complain,but they gave me a mobile no. of some Sayanti Roy(9830074251) to talk with her.Same day I talked with her and she assured to waive the charge.But after 7-8days charge was not waived.Again I talked & Once again she assured to waive the charge by 03/02/14 But till date the Itemized Bill charge not waived. Pl. take N/A.

Alok Kumar

Posted on Feb 04, 2014

Sir am using BSNL landline phone from 6 year in same plan that was mainly for broadband zero rental ,but due to BSNL problem they are unable to provide broadband on same poor signal line and my phone was running on zero rental, only call charges aplied .But now BSNL disconnect my landline no. 0129 25601444 with out any notice and send bill along with Rs.200 disconnection charges also . I want to retain my no. and lodge a complain for harashment .

Alpa H Patel

Posted on Feb 04, 2014

i am user of Idea prepaid since very long time. I have approached idea service center thrice but they refused to take my application to get the incoming and outgoing sms details for the period Jan-2013 to Oct-2013 and details regarding any service like diverting, call conferencing, gprs or other activated on my mobile no 9904081140 during the period Jan-2013 to Dec-2013. I need it to support the FIR filed with the police deptt.

Lavanya Srinivasan

Posted on Feb 04, 2014

For Number 9600450748, tried net recharge (transaction id 122920778 ) on 22nd Jan 5.42am. Amt debited but recharge not done. Hence on 23rd jan raised complaint with airtel customer service. They said that amt would be credited in 5 days however that did not happen hence called and spoke with Diwakar in airtel customer service on 29th Jan at 2.51am and raised Complaint# 2012932214400 for crediting 126 to my account. He mentioned it would take 72hrs. Ideally amount should have been credited by 3th Feb. It is still not credited. It is only adding to our mental agony. Need this to be addressed immediatelyand penalty paid for all these.

Narsing Goud

Posted on Feb 03, 2014

I recharged my mobile for rupees 124 for 2G data of one GB after consulting with customer care service of Vodafone on 27th January 2014. But i got only 525 MB data. When i raised a complaint with them relating to the same (complaint no. 1625927098) they are saying that the offer do not exist anymore. Since i checked with customer care service before recharging my mobile, it is not my fault, and i would request you to do the needful.

G Chandrashekar

Posted on Feb 03, 2014

I had given a request for shifting of telephone from Yediyur exchange to IIM exchange on 27th Jan 2014. My old number if 26769206 and the new number provided is 26482562. However, even after 18 days the connection is yet to be done at the destination. I have called at least a dozen numbers provided by BSNL office with no resolution in sight. Every time I call the number provided I simply get another number to call. There seems to be no one responsible to address the issue in BSNL. I have called Mr. Shivashankar on 9449855590 who simply kept it on hold forever. I have called Mr.26466363 (IIM exchange) where no one seems to be attending to calls. I have called 9449081833 (Mr.Byataraya, the only person who has said something at all so far) who says they dont have cables and so nothing can be done. Is it my fault that they dont have stock of cable? A completely negative and I dont care attitude from a dying telephone company!!

Debojyoti Banerjee

Posted on Feb 03, 2014

I am using a TATA photon Device for Net connection. Usually I got some bill of rupees 500 to 590. But from the month of Nov 2013 the price is coming 650 to 730. So many times I have called to customer care. But they didn't bother about that. I went to their retail shop and came to know that they change the plan. They didn't inform me about that and they denied to take complain. I am stuck in this situation. Monthly basis bill is coming with this gradually increased amount. I didn't paid a single penny. I have clearly told them that please send me the bill with my plan which I have signed with you otherwise I will not pay. From that time period I am not using that device. Please let me know what shall I do.

DEEPIKA BHATIA

Posted on Feb 01, 2014

Res sir/madam iwas deposited Rs3390/- for post paid conection vide cash receipt no 9112735 of 16/09/2013 for six months advance rental plan from 18 sep 13 to 17 march 14 at reliance web world opp axis bank g t road panipat haryana 132103 against net conection no 9354306539 but reliance cashier deposit said money in reliance a/c on 1st nov 2013 and net conection terminated nos of times oct and nov 13 so on 25 nov 13 on my request of 10 nov 13 conection was closed / terminated now reliance is not refunding balance money. regards DEEPIKA BHATIA B-351 N F L TOWNSHIP G T ROAD PANIPAT HARYANA 132106 9812067670

Hitesh Sharma

Posted on Jan 30, 2014

I had made a payment against my dad's Airtel mobile bill on the 18th of January using Qiwi's services however it is still not updated and Qiwi's customer service team is indifferently handling this issues. I and my family members have called them more than 20 times in last 12 days. They behave as if they do not care about the issue. Right from the head to executives all behave the same way. Only fake call back promises and nothing else. Name of these officials are: 1. Abhishek Sharma 2. Aman Bhandari 3. Rinku Dahiya 4. Ritesh I need resolution and compensation for the same.

Prashant Kodre

Posted on Jan 30, 2014

I have applied to MNP form Idea to Airtel on the month of December for mobile number 9766095002 and 9860628738 Among these ,my one number 9766095002 has port out from Idea on 29th Dec 2013 and still it is not port in on Airtel ! and Another number is still on Idea even after I have generated MNP code for more than three times and forwarded it concern person Regarding this I have many mail communication / phone communication with Aitrtel Authorities and Executives on following mail address 121@in.airtel.com nodalofficer.mah@in.airtel.com appellate.mah@in.airtel.com but nothing worked out So please help me in this regards

Krishnendu Barman

Posted on Jan 28, 2014

ami vodafone mini store theke amar bsnl no(9474564546) ta port kore vodafone postpaid service pawar jonno jai. (vodafone mini stor address-Diya Telecom Mechada;Vill+P.O Mecheda P.S Kolaghat Purba Mednipur-721137). okhane amake simer jonno aaj noy kal bole 4 din ghoranor pore amake sim deye. amake bolechelo j 399 takaye 2000min any network free plan activate kore debe. amar sim activation kara por amake 149 plan activate kore deye. tarpor ami jakhon oder k jani takhon ora bole akhon toh kechu kara jabe na. 3 month pore apni plan ta change kore naben. amake evabe diner por din harassment korche. amar request eai j mini storer licence batel kara hok r amake khotipuron dewa hok. plese sir bapar ta aktu care nea dakhben.

ashwin nair/Prakash nair

Posted on Jan 27, 2014

Idea cellular no; 8652836341 no of mumbai lost in abroad along set.stopped the sim within specified period>. on confirmation from idea customer care mumbai I went to mumbai spending Rs6000. but they told it is inactive .they cheated me. and lost 3 days ,money spent,mental agony,data stored,customer insult made me to complain and restore my number8652836341

amit

Posted on Jan 27, 2014

Dear sir I Amit yadav s/o sh. jaikishan yadav at- roshan vihar najafgarh new delhi 110043, Telephone Number 25010733, I many times complaint to MTNL for my phone line do not work properly previous four months but no action has been taken till 1/09/13. After many times complain my problem doesn't solve, I complain telephone exchange officer , complain to S.D.O but the problem has not been solve.Now I am too frustraited about it service. every month some thing is happening with that land line. Pls do something. Regards Amit yadav

Sudip Sarkar

Posted on Jan 27, 2014

Respected Sir/Madam, I am a BSNL user and I have recharged Rs 115 for blackberry BIS-C which was confirmd by customer care 18001801505, and ref no is 1327284415 recharged date 25/01/14. But the service is not active after 48 hrs over. I called 10 times within 48 hrs. But still same answer. Could you please help me out from this situation.

Navin B Jain

Posted on Jan 23, 2014

Sub: Charged Extra for Internet Usage. I have a complaint on Tata DoCoMo Telecommunication company. I am a cdma postpaid billing user in this company from six month. In my jan 14 bill they charged me extra amount of rupees 1333/- for my internet usage. But i used just 2606 mb of internet in that month and for this i have activated one plan of rs 199/- 3GB internet for 30 days Pack on 14/12/13. and suddenly i realized that my use will be more than 3 GB so i requested company to deactivate the same on 21/12/13 and instantly activate RS 299/-internet pack of 6 GB for 30 days in my ac.on 21/12/13. they activated this pack but not benefited me.I got bil that showing no usage of any internet sevice from 22/12/13 to 14/01/14 and charged me for using of 2606 mb @ 0.50 MB. when i complain there they said in our system there is no any information of internet is displayed. and charged me exta amount of RS. 1333/-. they r ready to deduct Rs. 300 BUT i want full deduction in my bill. THANK YOU

Rajeev Sao

Posted on Jan 23, 2014

amount of RS 120 deducted by Reliance Communication. i made more than 20 complaints for continuous deduction of amount in my account from 26th December 2013 to 21st January 2014 and all customer representative and executive never took the complaints seriously. some them said they filed complaints, some said Ur complaints has been passed to technical department, some say its processing. but till now my problems where not solved. n now i m not able to customer care for complaints. on 18th jan 2013 Rs22 was deducted and on 19th Rs95 was deducted. I made complaints regarding all deductions even their executive on 19th JAN 2014 said that Ur complaint had been passed to technical team and will be resolved soon.. n till date no refunds,neither my problem is solved regarding deduction. they keep making excuse that system is updating or their is some issue with our system so couldn't check Ur details so contact later. and even after 20 days i haven't got any details of account neither refunds.

mandeep

Posted on Jan 23, 2014

mentally harassmentdue to reliance company

NALIN KAPADIA

Posted on Jan 22, 2014

DEAR SIR, I am 78 year old senior citizen. my mobile phone no.9833773324 was stolen in feb'13 last year. i have complaint to borivli police station & requested vodafone stores at borivali to block the card but company demanded rs 1800/- as charges which were paid on 19/9/13 chq no. 690676 through icici bank.which is full & final payment for with the request to cancelled the sim card permanantly ,but now they are again started demanded money for the rental charges of rs. 1800.stating that your sim card is still active. please help me to resolve the issue at your earliest. nalin kapadia

Ganesh H Darekar

Posted on Jan 21, 2014

Complaint against - Vodafone Wrong charges have been applied for Vodafone no. 9930584741 when checked the customized bill, it has been observed that on 30.11.13 at 05:46:12 call to no. 56789 charged Rs. 162 Let me clarify, 1. This number is being used by Mother (Age 53 yrs) and just using to receive & make a call. 2. She does not now this number & combiation 3. How she can make a call early morning by 05:46:12 when she use to get up by 06:45 hrs.

Mayank Sabharwal

Posted on Jan 18, 2014

Tata docomo has cheated me. I got a connection on 16 Dec and was promised to give me an 8mbps plan. They later on discovered that i wont get an 8mbps connection because of some feasibility issues. They converted my plan to 2mbps but on the backend they were billing me for 8mbps connection and billed me 1966 instead of 999 which is the price of a 2mbps connection. Moreover the plan given to me was 2mbps@999 with 15GB FUP where as the plan on the website is 2mbps@999 with 40GB FUP limit. Why are you cheating your customers. This is really disgusting. I have called several people and no body cares for it. I am really frustrated and angry with this telecom company.

Mahesh H P

Posted on Jan 17, 2014

i have been using reliance perpaid connection form last 1 and half months ..form the starting of my connection ....the reliance prepaid connection is deducting my amount .in few dummi reasons and the customer care exceutives or responding carelessly..hence i request to correct this .the currency of mine is deducted without reasons and this has been continued for 7 times and this week it has been detetced for 3 times in same weeks for no reasons

Jaffar Ali Khan

Posted on Jan 17, 2014

I have requested for MNP from my BSNL prepaid to Reliance prepaid on 30-12-2013 with SSS telecom house K.R puram and on 06.01.2014 with Reliance Web World Indiranagar Bangalore. The UPC is BX477843 having mobile number 9738238486 the code is valid till 13-Jan-2014; there is no response from Reliance yet. I have submitted required fees and necessary Document with my PP size Photo. I have tried Rcom Customer care there is no proper response from them. They said that request has updated in system on 07.01.2014 and not yet process and they can’t tell the reason why its not processed. Please help me to switch my number to Reliance

Sushanta Barman

Posted on Jan 17, 2014

hi team tata docomo has barred my outgoing calls for more than 4 days. in spite of repeated request everyone is turning deaf ear to me. i have very good payment history and i am using it only for calls to family and frnds, but they are saying i am making commercial usage. i told them 1000 times, but they are still the same. fade up with their services. is there someone to help me????????????

Manish Kumar Dwivedi

Posted on Jan 17, 2014

Sir/ Madam, Have paid online to Airtel on their website for a Broadband connection as per application no. ONGURGA00625601 on 9th January. The same connection is not yet provided even after more than a week. I tried reaching their customer care number and after repeated efforts raised a complain as per complain no. 42568262. The same was closed by airtel and they informed that they are not aware of online bookings. Also, on their online scheme they mentioned that a wifi router shall be provided free of cost and Rs. 500 shall be given as cash back for online booking. There is some one from airtel called from mobile no. 9992172737 and said that cash back scheme shall not be provided. Some other mumbai office of airtel called up from landline no. 022 41297575 and said that scheme is applicable and the connection shall be provided. But after 11th/12th Jan, no body contacted me to provide connection or refund money. Kindly look into for redressal.

Mohit Kumar Gangawal

Posted on Jan 16, 2014

I have recharged my phone with 200 rs and i get the full balance, suddenly 124 rs amount is deducted from my account within 2 minutes when i called the customer care of reliance they told me that you have used internet for 2 min so 124 rs is deducted from your account. I have not used the internet but in case if some application is on which required the internet then also for 2 minutes 124 rs is too much charges and also they are not register my complaint against this. Please resolve this issue and help me to get my money back from reliance. My mobile number is +919019895799. Thanks Mohit

VASUMATI M VORA

Posted on Jan 15, 2014

Awailed SunDirect DTH Service though complained several times for not working the same, no technician turned up for repair. Complain 1-9649519228 of 09/01/2014 1-9663994605 of 12/01/2014 not yet resolved by company and its harassing on complaining again and again. The executives cut the call and not listen to the complain. Due to which i get mentally stressed though paid for 1 year service which will end on may-2014. I am incurring loss on not getting DTH service on Television. Its almost seven days though according to company policy the complain should be resolved in 48 hours. I havn't got any call nor technician turned up since 7 days and hence it embraces me and get stressed as am sr. citizen. Requested to do needful and get reimbursement of service charges paid along with validity and compensate for such stress.

ashish patil

Posted on Jan 15, 2014

Samsung Galaxy Grand GT I 9082 mobile handset purchased on 28th November 2013. it had a problem from the day 1 itself for auto recharging and it cause sudden power off. it was informed to Samsung customer care office on same day. they advised to get updated for latest software version. on 5th jan 2014 they given the mobile back for update the same because the same was not avilable at the authorised service centre at boisar. even though the same problem exsist. so on 10th jan 2014 i handed over the mobile to the service centre. they told to come on 12th. on 12th they informed that the mother board has damagedand it needs replacemnet. i requested them to change the entire handset instead of replacing the mother board. but they refused. the whole incident causes lot of mental agoy. my mobile is still with them only.

upasana dua

Posted on Jan 15, 2014

I have been harassed by Vodafone and despite many attempts to have my issues addressed they have done nothing!

ShirajAhmed

Posted on Jan 13, 2014

I have purchased HTC phone in March 2013, handset was working fine for 4 months then i had a problem with lock button. I called HTC customer care but didnt get any reply. just left it as it is, after some day phone was very slow it was hanging, auto restart again and again. Called HTC service some how got through, they asked me to submit the hand set for repair and got bank after couple of day still the same problem, again called customer care with the same issue and also network problem they asked me to again submit the handset for repair and before i gave. I mentioned that if this is not happening I cannot afford to give the handset to repair again. got repaired in couple of day immediately next day same problem and new problem which is automatically it will dial the number open mobile application send a messaged. I called customer care which is not helpfull just know to raise the voice. spoke to supervisor all were raising voice on me. I am very much dissatisfied customer.

MANISH R BHARTIA

Posted on Jan 13, 2014

COMPLAINT AGAINST MATRIX CELLULAR INTERNATIONAL SERVICES PVT LTD FOR WRONG BILLING AND DETAILS ASKED NOT PROVIDED.COMPLAINT SEND TO THEM FROM MUMBAI GRAHAK PANCHYAT ALSO BUT NO REPLY.

kaushal mehta

Posted on Jan 12, 2014

balance deduction from my number and not getting any ans from reliance from last 3 days as they are saying our system is not showing data currently please call back again after some time

Vasudevan

Posted on Jan 10, 2014

I have recharged 198 unlimited 2G internet package 10 days back, on 9/01/2014 i have recharged RS.100 talk time, but on 10/01/2014 all my balance was deducted. When I call IDEA customer care to register a complaint in the morning, customer care executive accepted the problem and registered a compliant, but in the afternoon i have got a call from IDEA saying that i will not get back my balance because he said i have used Internet on Roaming. How i will understand that i should not use internet when i am in roaming? how it is possible that in IDEA sim I will get another network? If any charges is applicable in roaming, IDEA should give the information in terms and conditions, but i did not get any terms and condition. Through this letter I will urge, concerned department, this problem can be happen with any one and it is not at all tolerate, it is cheating.

Prabhakar Shelke

Posted on Jan 10, 2014

I have ported my mobile phone number to one of the postpaid plan provided by Airtel.At the time of subscription they had promised me that with this plan i will be getting a bag worth Rs.999.They promised me that the bag will be delivered on my office address within three days of the subscription of the service.Its already been 15 days after the subscription & there is no response from them.Their Executive are not picking phone calls by me & in case tried from other number they try to avoid me by cutting calls or putting phone call on hold.

Garvit Garg

Posted on Jan 08, 2014

I have been deducted amount from my account without any Benefits.

Sudarshana Gupta

Posted on Jan 06, 2014

I had submitted my Micromax handset with authorized service centre the Authorized Service Centre:M/S ANANNAYA INFOTEL-44 (GF), SHYAMAPALLY, JADAVPUR, KOLKATA,POST CODE-700032 on 21st September, 2013 (Saturday).I had reported the problem I was facing with my then 8-9 months old handset:Micromax Smart Phone CANVAS1,Model #A100. Inspite of repeated complaints, I have not still received the handset from the service centre. It is 3.5 months now & still counting. Kindly take up this matter on priority as I had invested INR 10,000/- for this mobile handset & could not use due to Operating System problem. Expecting your help & co-operation at the earliest.

sunil vats

Posted on Jan 05, 2014

I purchased HT newspaper on coupon basis. However coupon not delivred to me. They say company policy changed and not delivering coupon to customer. The vendor not supplying paper without coupon. After a lot comm with CC paper deliver for some month. after that i got paper for 2-3 months. Due to this prob my paper laps 2 months in 9 months. Now when i am talking to vendor, he says he will not deliver paper till he will receive coupon from my end or company end. I fadup with talking with CC of HT media with emails. i requested them to send coupon to me but they denied and told about company policy. Due to these all i am suffering not receiving of newpaper. Now i dont want to talk them in this regard.

pramod

Posted on Jan 05, 2014

I have a BSNL prepaid mobile connection in my wife's name. They are charging 16 inr monthly for vas without our subscription. They donot discontinue service inspite of sveral requests to customer care. Plz help

RAJARSHI SAHOO

Posted on Jan 03, 2014

I HAD A POSTPAID CONNECTION PF M/S VODAFONE FOR WHICH I HAD A DEPOSIT AMOUNT WHICH WAS SUPPOSED TO BE REVERSE BACK DURING THE TIME OF SURRENDER,BUT AFTER BEING SO MANY DAYS OF SURRENDER MY MONEY IS NOT GETTING REVERSE INSPITE OF SEVERAL FOLLOWUP AND REMINDER.

Iffat Ahmad

Posted on Jan 03, 2014

I am using Reliance GSM network. I made recharge of Rs. 55/- on 30.12.13. I made 5-6 minutes call which cost Rs. 3/-. But they deducted all my money. Again I made a recharge of Rs. 55/- on 01.01.14. I made 3-4 minutes call which hardly cost Rs. 2/-. But they deducted all my money. I am following customer care for 60 hours. But they are not taking care of my problem. Kindly help me.

Simon Ronald Rodrigues

Posted on Jan 03, 2014

Complaint against Mobile service provider: LOOP, regarding deficiency in service. Refund of excess payment taken by LOOP. Amount: Rs. 3056.00

Dinesh Jat

Posted on Jan 02, 2014

Hi, I had an uninor sim card with number 7778012391 which has been barred by the company and re-activated to some other person. When I called the customer care to file the complaint and asked why this number is not working they replied me that your number is expired and given a very stupid reason like they do not have this number's entry in their software called AAWAM. I lodged the complaint then roam from store to store to get this resolved, finally went to nodal officer and I have been told that nothing can be done now as your number has already been allotted to someone else. After so many requests they are not even providing me the docket or reference number of my complaint. I was having balance of approx. 80 rupees and activated 89 rupees GPRS pack which I had not even enjoyed more than 2 days and sim was blocked. I did not even informed about anything is wrong with ID or Address. Need your help as I have already got lot of mental harassment, petrol and telephone expanses. Regard

Radhika Arora

Posted on Jan 02, 2014

I got a Tata Indicom Wi-Max connection on 3rd June 2010 by paying an annual fee of Rs 14560/- via HDFC check #000000686525 The connection was installed on May 2010 but frequent drops in connectivity and connection problems (5 complains in one week) led me to request for disconnection. They disconnected the plan on 3rd July and took away the equipment. Despite repeated complaints and letters, they have refused to return my full year amount till date. I raised a complaint on www.consumerforum.com but never got a response. I have written a letter to Mr. Rahul Khullar (Head, TRAI) in April 2013 and have not received any feedback or response. I am writing to you as a last resort. Please resolve the issue at the earliest.

Iffat Ahmad

Posted on Jan 02, 2014

I have recharged my phone with Rs. 55 on 30.12.13 & again of Rs. 55 on 01.01.14. I have made around 7-8 minutes call which cost hardly Rs. 4. But they have deducted all my money. I am following them from 31.12.13 night. But they are not answering me. Please help

Amit Kesari

Posted on Dec 31, 2013

Dear Sir, I am using Vodafone Number 9619950678 only for Mobile Communication Purpose and NOT for Internet, as I am already using other Vodafone Number 9167747668 ONLY FOR 3G Internet which I am using since more than last 10 Months. since last one and a half year, my Vodafone bill was between 200 to 300 rupees, and suddenly Vodafone has given me the bill for 1931=41 for the month of October and they are not ready to give details also, and threatening by calling and asking for Making the Payment. They are not ready to listen anything and only insisting for payment. I have also informed their executives and send the email to Nodal Officer also, but came to know that this executives and nodal officers’ reply will be the same from them only. I have also informed them that I am ready to make the payment for Mobile Service or any SMS service which is used, but not for Internet Service which I have not used, and they are not ready to give me any details, that where this internet was used

SHIVANSH GOEL

Posted on Dec 30, 2013

MUJHE MERA CELL PHONE ABHI TAK NAHI MILA HAI JO 3 MONTHS SE INTEX CARE MAI GAYA HUA HAI

Debashis Jana

Posted on Dec 30, 2013

I bought a zte hand set model d 286 / sstl MODEL NO. A000003872A0ADfrom mts store at 620 diamond harbour road, commercial complex, stall - 40, behala, kolkata - 700034 on 20.12.2013. from the next day the speaker of phone was dead. i deposited the set on 23.12.2013 at the service center Redington india limited, 75/406 diamond harbour road, hindustan park, bldg name sagnik apartment behind behala blind school, kolkata 34, work order no. BEH/ZM/13/00108. TILL NOW I DID NOT RECEIVE THE PHONE. I COULD NOT ATTAIN MY IMPORTENT CALL OR I COULD NOT CALL ANYBODY. I ALSO COMPLAIN TO MTS APPELATE AUTHORITY COMPLAIN NO. 18388 ON 21.12.2013

krishna kumar

Posted on Dec 28, 2013

I own postpaid airtel mobile connection number 9901400855 and my monthly bill plan was 199 and there was no ad-on on this number. Suddenly i receive bill for Oct and nov 2013 to pay 3600/- rs. I called airtel customer care and according to them, they observe few internet usages and they himself activated internet connection on this mobile number and didn't inform me also. When i call them nov 2013, they accepted and taken request to reimburse the amount. when i find amount didn't reimburse, i call customer care again on nov 2013 and now they are asking me to pay whole amount 3600/- rs. As per my mobile bill plan they are allowed to add any feature as and when they want. Could you please help me on this. It looks like there is no law an order and whetever airtel think they can do. I am keep paying my monthly rental and usages call amount.

krishna kumar

Posted on Dec 28, 2013

I had airtel broadband and landline connection no (080-42136018) and I was paying 1100 rs. 23 Aug 2013, I requested to deactivate the broadband only, but they didn't deactivated even after registering complain 6 times Lastly Oct 2013, broadband got deactivated and changed my landline plan to 299. As per rule I was not supposed to be charged for the broadband from the day I sept and oct 2013 month, but they are asking charge and also landline plan they suddenly changed to 599 for sept and oct 2013 month and now changed to 299 plan. It looks like indirectly they are adjusting all the money including broadband. I am ready to pay whatever I have used for rest it should be reimburse in my account. Could you please look into this matter and everyday I getting tortured and harassed. I would like to resolve this problem, please help me.

Shomik Bhattacharyya

Posted on Dec 27, 2013

I am an Airtel 4G LTE consumer in Kolkata West Bengal. My Device number is 8585814336 and account number is 1041626816. I am raising this concern with respect to irregularities that I have noticed in my account which suggests pilferage of internet data that is entitled to me on a monthly cycle. I have a monthly usage limit of 10GB of data and the billing cycle is on 11th of every month. Generally my average usage per day is around 0.xxx GB. On 23rd and 24of December my usage abnormally went up to 4.23 and 2.72 GB respectively. I raised two complaints thru Airtel customer service on Dec 25th and Dec 27th, complaint nos 54361731 and 54394868 respectively. They were closed without fixing my issue and notifying me. As a result of these two bulk usages my account balance shows used up beyond 10GB and my connection speed has reduced so much so that I cannot use the connection at all. When I reach out to Airtel customer Service they are telling me that they cannot help me before my next billing cycle as the usage details will be only visible then. Yet they closed my service requests and stopped my speed of internet service from now. Request your good self to take up this matter immediately as I feel that this is just not a problem with me as a consumer but problem with lot others who use this kind of service.

DK Singh

Posted on Dec 27, 2013

I have take 3G connection from Tata DoCoMo vide connection No. 9039002168, Account No. 947670917, started on 23/Oct/13. The plan was 5GB unlimited plan and I paid Rs. 1000 as 2 months advance rental. The connection was used for 6-7 days within the zone only. I got a furious bill from the agency for Rs. 1760 even though I have not used the connection in roaming. I have written complaint to listen@tatadocomo.com and asked for details of data usage in roaming. I have recd many calls with assurance that the details are being send but it is not provided till date. Also my connection is barred since 16/Nov/13. With assurance by the agency that they will restore the connection, I have also not taken any connection. I have lost heavily as I am unable to access the internet for which I took this connection. I request you to kindly intervene in this and arrange for immediate restoration of connection and suitable compensation for the losses incurred by me in the disconnected period.

Vineet Gusain

Posted on Dec 27, 2013

I was the customer of TATA DOCOMO mobile no.9212674477 and inspite of my several request for disconnection of this number I am being billed regularly and asked to honour the bills by the recovery agents . The outstanding now is Rs 1245/- which I have paid the detailed reson may be explained later

Arif Mahmood

Posted on Dec 27, 2013

sir,I have use tata Docomo number my numbre is 8981638881 in pre paid conection and in this month i convert to post paid conection company will stop my out going & incoming call for address veryfication i m submitted my address prof 4 time then again & again same problem piz help me

Girish Gowda B S

Posted on Dec 26, 2013

Hi I had subscribed for Reliance broadband internet connecton from past one year.Recently one month back I changed to MTS Internet service. So I had called Reliance Customer care to cancel my Internet connection and plan for the device which I had. Now they have sent the bill for the previous month & when we called and asked the customer care they are telling its not there problem and we have to pay the bill. Also they have changed the plan of my Internet connection and they have billed for the same. So what can be further procedure for us to carry out ???

Srivathsa S

Posted on Dec 25, 2013

Hi, I had my number 9886508785 in vodafone network. Recently i got my number ported to Airtel. I asked for a CUG plan, they told initially we cant directly move you to CUG, so first we will activate to myplan and then in another 2 days, you can change to CUG. After a week when i contacted them, they told once you are moved to MyPlan, your number cannot be moved to any other plan!!! I got a whopping Rs.575 as first month bill..! I paid it and asked them to convert my number back to Prepaid. They said it cant be done for 3 months. I threatened them saying I will raise a complaint in consumer court if they dont do it. For which they agreed to do it, and now my number is in prepaid. But problem continues... I am unable to recharge my prepaid number. When i try doing online recharge, it says "Please enter a valid prepaid number". when i contact airtel store, they say everything is right from their end and ask me to recharge for Rs.19. but I am unable to recharge..!

ASHUTOSH PANDA

Posted on Dec 25, 2013

Dear sir, I have taken a Mobile Number Portability service from BSNL.They had accepted the request on 21st December at 2300 PM.And the network of my before service provider (AIRCEL)ceased.Now already 3 days have been passed but I am not getting any signal of BSNL. I am facing so many problem.missing so many important call.I have inform this problem in BSNL office in Sambalpur.But they are taking the case casually. Can I get justice in this case. Your faithfully Ashutosh Panda

swaroop patil

Posted on Dec 24, 2013

i recharged my cell using airtels website. my money got deducted from bank, and i gt th online receipt og th recharge. but didnt receive the balance. the recharge failed. and the airtel authorities are not acknowledging the problem that recharge has failed. their base level representative told me verbaly that ill get my balance within 24 hours and kept th phone down telling me tht my issue has been resolved. and later on every body; i.e. nodal officer and appalet are refering to tht conversation and telling me that my issue has been resolved and asking me to check my balance. i still have 0 rs balance on my card. and i ve spent almost 30 rs in calling their customer care. this is really insulting, and humiliating. and i have faced a heavy stress bcoz of this behaviour from airtels side.

CHETAN LAL

Posted on Dec 24, 2013

i hAVE BEEN USING TATA DOCOMO BROADBAND SERVICE SINCE 2011 BUT SINCE LAST 4 MONTH I AM NOT USING THIS AND THEY ARE MONTHLYWISE GIVING ME BILL OF RS 1500 AND THEY ARE THREATENING ME FOR JUDICIARY CASE PLEASE HELP ME OUT

Shiv Kumar

Posted on Dec 23, 2013

Rs. 200 from my mobile balance deducted on 20-Dec-13 without any intimation from my aircel mobile. When I called customer care I got response that their system is not updated and it will take 6 hours to update. I called after 6 hrs. and got same response and updation tym increased to 24hrs. On calling third tym I was told that my balance deducted due to use of Internet while I have already Internet recharge of unlimited 1GB 3G recharge and beyond 1GB normal 2G speed. My complaint number is 1-14321728303. No one providing me accurate information and not ready to credit my balance. Why the telecom operator Aircel didn't intimate me when my Internet usage finished and dedcuted my main balance. Everyday I get 10 msgs telling abt various schemes of aircel but why in this case I was not intimated? Is it monopoly of telecom operators to deduct any amount without intimating users. Kindly help me to get my balance back.

Soumik Ghosh Dastidar

Posted on Dec 23, 2013

Sir, I have taken a new connection of Tata Docomo Cdma Postpay. While taking the connection i have told them to activate Rs 299 Data Pack for 6 GB of Data. I have clearly put a tick Mark against my request and sign the form. But 3 days are over. Till now Tata Docomo has not activated the pack. I am using a smartphone for my official purpose and as a result i need constant data service. Since they have not activated any pack my unbilled usage is getting higher. I have send them written email to listen@tatadocomo.com and to their appellate officer. But unfortunately i have not get a call back or email from their side. Moreover i have contacted them several times to 198 and 121 and to their chat support but also my all effort goes in vain. This is my last hope and so i am lodging a complaint here at your website hoping that my problem will be resolved very soon. Thanks Soumik Ghosh Dastidar

veeran goud

Posted on Dec 22, 2013

Ref; Airtel Account No;1019336760 Airtel Mobile No:9686454731 Dear Sir, I am Veerana Goud using Airtel mobile no. is. 9686454731 with Airtel Account Number: 1019336760 usually my average bill per month was Rs 550 to 665. I have received bill for the period 17/10 /2013 to 16/11/2013. The total due‘s as per the bill is Rs.13825.0 and showing internet usage of Rs.11768.I have noticed following flaws and discrepancies 1.I was not using GPRS on this airtel number 9686454731 since beginning, as I have other airtel number 9901917689 for GPRS usage. Incidentally I have brought Samsung s4 mobile with single SIM which might be the reason that GPRS got activated and I have not given specific request to activate GPRS. 2.I have not received any call from customer care when my credit limit i.e. Rs1200 exceeded. Further you have charged for internet usage from 19/10 wherein I have brought this mobile on 23.10.13 and by default I have might started using GPRS unknowingly.noproperresponse

Chandrashekhar

Posted on Dec 22, 2013

Dear Sir/madam, My Name: Chandrashekhar, Vodafone prepaid No,-8586873552, My Vodafone prepaid sim no. 8586873552 is deactivated. I had purchased this sim recently (around one 20 days) from JMD vodafone center near DLF phase-2 gurugoan. The sim was disconnected when i tried to use on 21/12/2013 morning. last message which i saw is dear subscriber your no. is successfully converted to post paid. Please note i didn`t requested for converting to post paid. After this the sim is showing registration failed. I talk to the vodafone customer care they said the no. is now in some other name. Since am using this number regularly from (20days) when i purchase and it was disconnected without prior notice and they assign the same to somebody else, i don`t no what is happening. Kindly take this case at the earliest so that the same should not be happend to thers. Thanks, Chandrashekhar 07760742668

Sivakumar

Posted on Dec 22, 2013

At the outset let me introduce myself Sivakumar, a corporate professional residing in Greater Noida holding idea post paid for business communication. Having said, as I own this postpaid since Dec-2008, I was being contracted using this post paid over my entire business circle. While I was rushing to my home town from greater Noida, during the last week of October 2013, I lost my handset with idea post paid SIM. Soon I took help of customer care and got it disconnected to prevent misusing by the culprit. As soon as I returned from Depavali vacation, during second week of November I came to know from customer care that my 5 years old hearing this shocked a lot, with an urge of getting back my connection again and I sought resolution from customer care. They advised to visit idea outlet for filing new applications with necessary documents, photograph and a fee of Rs 300/-. Accordingly all formalities were completed on 1

rishu bhagat

Posted on Dec 21, 2013

i puchased a postpaid sim from a vodafone agent.i lost his contact no. .i am facing problem that my sim not getting activated.i have also paid a sum of 300rs.details of my sim:- ICCID: 89913013303002634612 IMSI:404300300263461 plz help in recovering me the amount paid.. vodafone store denies tht no sum is recieved.

Vinay Bansal

Posted on Dec 21, 2013

I am the retailer of Airtel and airtel gave a facility to return our balance if we wrongly doing any recharge. I was doing a wrong recharge on 1st of december 2013 on 8295804931 and send the message to return my amount of 80 ruppees. they deduct the amount from wrong number but cannot send it to write number. I complained many times but it not processed till now. please try to make it solve. THANKS

mayank gupta

Posted on Dec 20, 2013

I have activated a night tarrif on my airtel prepaid number(8756638282)but i was wrongly charged for my calls with 105rs. i called customer care for 8-9 times and they agreed with my problem but refunded only 27rs and denied reast amount. customer care was very rude and harrasing and hung up on me everytime i called them.

Moidin Padiyath

Posted on Dec 19, 2013

Hi, I recharged my above said Tata DoCoMo no. with Rs. 49 after which I got recharge confirmation message with "Hi STV recharge Successful. MRP Rs.49, Validity:30 days, Locals/STD @ 1p/2sec." in this msg its not mentioned that for landline numbers this offer is not applicable. When contacted DoCoMo customer care regarding this issue they're not responding in a proper way and disconnecting the calls mid way. The company is misleading the customer by providing incorrect information in the offer msgs that they send. Please take action against such blood sucking telecom companies. I've incurred certain amount loss due to this wrong information provided in the confirmation msg. Hence I need justice for this. Regards, Moidin Padiyath.

Balvinder Singh

Posted on Dec 16, 2013

I bought Karbonn Titanium S2 (IMEI No. 911311400505342) Mobile from Flipkart.com. The invoice details are as follows: Invoice Date: 07-10-2013, Tax Invoice: DEL20131000065692 I am facing Two major problems in this Hand set: 1. From Last week Its Audio Jack not working 2. From 3-4 days it starts hanging continuously. After switching it ON, it starts hanging and not reached to its desktop display. After hanging it is not switching On or Off. When I approached to your service Centre i.e. Triple Solution, Faridabad, They told me that it costs around Rs.150/- for reinstalling the software for rectifying the hanging problem. And for Audio jack problem it costs around half of the Mobile cost as its whole board need to be replaced. I sent Many E-mails on this matter to Karbonn Mobile many times but no communication done from their End.

vivek shedge

Posted on Dec 16, 2013

I'm using Relaince number..and from last week they are just deducting my balance for no reason and when i call customer care they say that internet was used from this number..today they crossed the limit of making people fool...my cell was switch off till morning 10 am and when i asked them why my balance was deducted today they are saying internet was used from your cell at 8.55am....They are just fooling people around like they treated me..Please i kindly request you that take some action against Relaince telecom..and help me get my balance and services back..

vasudev kamat

Posted on Dec 16, 2013

I had cancelled bsnl phone in September 2013, however instead of cancelling phone they are sending negative bill to me. Phone is surrendered back in September only.

Vaibhav Shinde

Posted on Dec 15, 2013

My reliance prepaid bal. was Rs.58. Suddenly it was reduced to 0. After several calls to customer care problem was no resolved. When I put complaint through gallery I received SMS that no bal. will be restored as only 3 days call records can be tracked. I wasted 3 days on calling customer care after which they stopped that facility also. Please help as amount is not big but it was frustrating to get such treatment. When I called customer care about more than 13 times the only answer I received was pl. Call after 30 minutes as system not showing your records

shivani rawat

Posted on Dec 15, 2013

My complaint is against Vodafone undue charges levied on me for the month of Nov for my postpaid plan for the no above...I have complained them on phone,store and written several times but no relief..I have proofs for all..My bill for Nov month is 6444/- and 4730/- alone has been charged for using internet for 22nov on which vodafone claims that i had used 2GB in half an hour..My regular plan is of 500MB which i have hardly ever consumed in the entire history with vodafone..I only surfed a site on 22nd nov and no download happened..My phone has ORNAVO count application which shows that I only have used 401MB in the month of nov..Even after submitting the proof Vodafone isnt understanding my point..its a clear system error which they are not agreeing to...they have my previous records where nevr i have crossed the limit of 500Mb as i have the alarm system in my phone dictating me to stop..I CANNOT AFFORD TO PAY UNDUE CHARGES FOR VODAFONE TECHNICAL FAULT AND FOR MERE USAGE OF HALF HR.

Shibin Mon Hamza

Posted on Dec 12, 2013

Airtel dth's Ala Carte channel packs rates are confusing and it shows different prices in different windows(pages of website) ..in some places in the site the ala carte channel price is low but in the main menu ala carte channel rates are high,,I contacted the customer care but the don;t even know a single thing about my problem..if you want to review plzz go http://www.airtel.in/alacarte/

Sovil

Posted on Dec 11, 2013

I got vodafone prepaid number on 17th June 2013.On 14th November, I converted prepaid to postpaid on constant push by the Vodafone salesperson. It has not even been a month since this service that I am being overcharged on my bill amount. I have prescribed to a plan of Rs 399 rental, which includes 399 local minutes + 200 STD minutes and 1GB 3G data in it. Now they have charged me for 21 international messages, which I never sent. There are no such messages sent out of my phone. I request you look into this matter as this is a very serious issue of false promise and now when I'm trying to get the details of my bill, they are denying to provide me with it. I am fed up with Vodafone service and would like to discontinue it. But now their policy says that I can discontinue only after 3 months of use. Why should I pay for another 2 months?? The customer care person was not ready to help saying that "You are inaudible". When we pay, is this the kind of treatment we deserve?

Mahavir Z Khabia

Posted on Dec 11, 2013

Was given wrong, false and half information of data plan activated on my Vodafone number. Spoke to Vodafone not ready accept there mistake. Please help.

ajay bhatnagar

Posted on Dec 11, 2013

Sir, I installed an internet tower on 24-07-2010 from Tulip Telecom at 34, vidhya nagar, sec-3, shastri nagar, Meerut. Long time period company gives rent on time. now from 9 months i am not getting any single amount . now total amount is 78000 Rs. i want this rent as soon as possible . i talked to the higher authority also , but they didnt provide any solution till now. Plz arrange all my rent till now, Can you help me out in that ??? Regards Ajay Bhatnagar Ph- 9837073462

SUJIT SAHA

Posted on Dec 11, 2013

I the undersign have one internet connection under the MTS no: 9153976644 I had received 2nos Bill for the same Month OCT?2013 with different invoice no/different account no:. . The intimation has not been sent from MTS ,for the changing of A/ C no ifThey have the technical problem. According to the First Bill for OCTOBER ?2013 Payment Rs.300.00 had been made against bill no : Bill No : 051300051578. A/c No:222000000634 Bill period 01/10 To 31-10-13 To Mr Srabhan. Vide Receipt no 47329 dtd 21-11-13 Even after paying my Monthly bill, the connection has been disconnected from 02-12-13 morning, On sudden received the bill OCTOBER ?2013 for the same month I.E. Oct 2013 Period form 01-Oct-2013 to 31-Oct-2013 (Invoice No: OTHIND1113013010104251) A/c No :51616018 has come again which is of Rs. 612.00.(with adjusting the Late Fine) though I had paid my monthly bill within due date.) They harassing the customer like this w

sarita kumari

Posted on Dec 10, 2013

I recharged my mobile with 3G internet plan from airtel online.I took 3G plan of 102 Rs. with 30 days validity mentioned online.After recharging my mobile with this plan i got success in transaction of 102Rs. but a message came from airtel customer saying 103 Rs. recharge done with validity of 30 days. When I activated this plan in my mobile and deactivated after some time(when i am not using the mobile internet i will deactivate it) then a pop-up came saying validity till 26th Dec.Which means they have given me only 20 days validity. I did call the customer care of airtel and told them the same,they told they have changed the plans. So my point is if they have changed the plans,why they have not changed the online rate plan details.They have added few new stuffs in the page but not updated the old rate palns. I have the proofs in the form of messages and as well as i have taken the print of the online airtel recharge page which still says that for 102Rs,300MB,30days validitity.

AVIJIT CHATTERJEE

Posted on Dec 08, 2013

I want to put a complain against Tata Docomo for fraud billing and miss behavior due to non payment. Now a days I am receiving many threat calls from many numbers who mention them as advocate or court person. This matter was started from 23.06.2013 and I have tried my level best to resolve the issue by mailing to Tata Docomo and verbally through call to customer care but no action were taken. Rentals were added and bill was increased gradually and finally an amount of Rs.3769 is being claimed by them where 3008 is the wrong amount. Few days ago one lady( 08981016605) called me and asked me to call some Mr.Arun Kumar(09038660592) for some case matter implied on me. I called him and he promised me to short out the matter if I pay Rs.1000 to Tata Docomo. I paid immediately to close the matter and called Mr.Arun for confirmation but he and her assistant,that lady stopped lifting my phone and it was not solved and again I receive some call from Delhi regarding the same matter.Please help me

arka samanta

Posted on Dec 05, 2013

I purchased Spice Stellar Virtuoso Pro Mi-491 mobile phone through Saholic.com. But there is no LED flash available in the set as shown in the spec earlier.So I contacted customer care.They also told that this set has LED flash in rear camera which they denied later and not willing to replace the phone.

Radhika

Posted on Dec 03, 2013

Vodafone Issue- I recently purchased a new post paid connection , number bearing 9986848487. The initial deposit of 300/- was made as per the request by the vodafone executive, Bannerghatta Road. After the usage of the number for about a week , my outgoing calls were suspended the reason being the verification was incomplete though the TeleVerification and the face to face verification at the residence was done. Today i.e 2-Dec-2013 I dropped in to the vodafone store to enquire regarding the issue , and i was told to pay 200/- more as the deposit and then they would be activating my mobile number. Hence i made the payment and the number was activated after an hour or so. So for now i have made a payment of 500 rupees as a security deposit. Even after the complete payment as told by your executive , my outgoing and incoming are totally barred. Seriously this is an annoying issue I ve been facing. Very upset with your service. After all this I called up the customer care to find out what was the issue. Again i was told the verification is not complete and hence it is barred. The Customer Executive who spoke to me over the call was arrogant and pretty rude , which any customer would not tolerate this from a customer service agency. Despite of having severe network issue at home , upon having 5 POST PAID connections , we have been facing additional issue this way as i have mentioned above. All and all we are unhappy with your service and the calls with your executives. Alternate Contact Number : 9986203487

SEEMA SHARMA

Posted on Dec 03, 2013

Dear Sir, The no 9810302446 has been with my husband Arun Sharma for more than 7 years. I & my husband gave an application to airtel sector-3 , rohini, delhi office for transferring this no to my name i.e. Mrs Seema Sharma with all the documents.After that they disconnected existing sim card of that no. for around 5-6 days. Then they did a physical address verification and the person came to our house said that in form we have written address as sector-3. But we had written as sector-16 only with the address proofs. They didn't check their on records. On form I had written correctly while they have entered wrong address in their system. They started my no on conditional basis & asked me to go there again in sector-3 airtel office. I have gone there for so many times. That is far away from my place & I am working women. Now they have disconnected my outgoing though this there mistake. Please help.

Sumit Taneja

Posted on Dec 02, 2013

Airtel has falsely activated 3G on my other number 9910397422 and is claming usage charge. This service wasnt requested by me through email, phone, or text. Am not willing to pay a penny for service which has been wrongly activated

Mathew

Posted on Dec 02, 2013

Dear Sirs, This is to bring to your notice the wrong billing practice and exploitation of the consumers from established service provider (and rated by economics times as most ethical companies in India) My number is 9845312802 and moved to Tata Docomo from Airtel and i initiated the number portability process and settled the known outstanding balance and thereby got a no objection so that my connection was enabled by TataDocomo. Now after 1 month airtel has given a bill for next billing cycle considering the whole month for all the charges like data and roaming etc instead of prorating for the period used. I have repeatedly disputed the billing and they are still sticking to fixed charges on data and roaming saying it cannot be prorated. Further they have asked Tata to disconnect my line and was forced to pay the unfair dues to get the line restored. My humble plea is to bring these highhanded attitude of the established providers like airtel to justice.

Krishna Kumar Sah

Posted on Dec 02, 2013

Got a Airtel postpaid connection with rental of 999/- pm and hardly able to connect with 2G or 3G internet. After repetative complaints for 2 weeks they r saying your complaining is registered and we are looking into it. Then they are doing nothing.

Maninder

Posted on Dec 02, 2013

Dear Sir, I am Writing this complaint behalf of all my colony members located in 228/15 comittee quarter Shahabad markanda Ditt-Kurukshetra Haryana that Reliance Company is constructing & laying cellular tower near by our Residences,Basically it is a temple roof which is hardly 10 meters from my house, We all know about the cellular tower radiation and its effect. The tower is very close to our residence, it is not even 10 meters. But it is not as per the rules . Due to this reason, we are all opposing to keep the cellular tower near by our Residence. There is also a school near around 30 meter so it will cause a harmful effect to us and our children so Please take necessary action and remove the tower before construction & laying completes. Please help us to live in good and pleasant environment. Thanks Maninder

YASH JALAN

Posted on Dec 02, 2013

Airtel sells 4G Dongle saying wherever 4G network is not available, you will be getting 3G or 2G services, if it is available. I tried to connect my device to 3G network at Chennai, since 4G was not availabe. Then i got to know from customer care that you can either use 4G or 2G network and you can not connect to 3G network at all. No honesty at all.

mitesh

Posted on Dec 01, 2013

sir, i am using this no since a year with tata doco mo, but in last week my out going calls have been blocked as i have a balance in it also, i met mr mitesh on karelibaug vadodara off on 23/11/13, then next day i met mr dipak, then mr ronak but they all say our sysytem is slow so wait for some time, pl help me

Arihant jain

Posted on Nov 30, 2013

SIR/MAAM I AM USER OF VODAFONE NETWORK AND WE ALL KNOW VODAFONE CHARGES HIGH AS COMPARE TO OTHER. I ALREADY LODGE COMPLAIN REGARDING NETWORK ISSUE, AFTER LODDING OF MY COMPLAIN I GOT 2-3 CALLS FROM VODAFONE BUT THEY ONLY SPEAKS BIG WORDS BUT STILL THEY DIDNT IMPROVED NETWORK EVEN THESE DAYS ITS GOING WORST, AND WHEN EVER I ASK THEM THEY SAYS WE WORKING, DO THEY COMPANY PAY COMPENSATION DURING THESE DAYS WHICH I SUFFERED DUE TO LOW NETWORK IN DOING MY PERSONAL WORK.

Raju Sutradhar

Posted on Nov 29, 2013

Sir Myself,Raju Sutradhar a customer of Bharti Airtel. Recently I am so and so disturbed from Airtel about MNP (Mobile Number Portability). Airtel rejetected my MNP request due to unnecessery reason. When I am contacting with Airtel then it tells me that my number is not old 90days. Unfortunately My number is activated since 10th July 2013 with Bharti Airtel. I have reported about this issue but Airtel does not helping me, the company giving me wrong information again and again. Sir, I want to take legal steps against Bharti Airtel strictly. I have sufficient doccuments to proove the complaint. So sir please help me to do so.

Himanshu Jain

Posted on Nov 29, 2013

Subject: Inefficient Customer Service Complaint Against: Aircel I needed some clarification about a 3G data pack from Aircel. But, No they don't want to clarify the doubt or lodge the complaint. Even if lodged they (problem) not addressed properly. Extremely unhappy with the service what aircel is providing its customer.

Atanu Maity

Posted on Nov 29, 2013

Respected Sir/Mam, I am using reliance GSM. It has been found that they used to deduct balance for no reason. I am faced this problem several time, the used to return me the money when i talked to their customer care. Bus sir the last incident happened 23-24 November 2013. Suddenly my Rs30 balance was deducted. When i talked tho their customer care on 27th Nov 2013 they said that its is 3 days old case we cant help you. I have mailed them too but same response. Plz help me on this matter and plz stop suck harassment.

R.Arunbabu

Posted on Nov 28, 2013

I am Lodging the complaint against M/S.Aircel Ltd., My alternate mobile no 09444834749 - The credit limit for my outgoing calls,Vas,Internet.... charges fixed for Rs.200/- and given the instruction not to exceed more than Rs.200/- but they demanding to pay the bill amount of Rs.2300 approx and not giving proper answer to my question and poor response too, I have all the communication details but they are not bathering and simply demanding to settle amount and disconnected my line 5 months back, I am not satisfied with their approach and they are not giving the proper details to the customers, somebody as to investigate and findout exactly what they are doing

Sanjay Nambiar

Posted on Nov 26, 2013

I had shifted my Vodafone Mobile from the Corporate Account of my earlier employer to my individual account. At the time of shifting I had opted for the Double Value 399 Plan with an additional service of 350 local SMS pack at Rs.35 per month. I never opted for their data plan. However, I found the internet service active on my mobile. On my enquiring with them about the said service being active despite me not opting for the same, I was informed that the same is free for a one month period. However, after my first bill of Rs.443/-, I am shocked to receive a bill of almost Rs.1,415/-, which shows a data usage of more than Rs.700/-. Despite my calling the service provider and asking them to reverse the charges as I had not opted for the data service, I am being informed that I have to bear the said charges. Would request your goodselves, the forum to kindly consider this case as a case of cheating numerous customers who are forced to pay for a service which one doesn't opt for.

Arnab Kundu

Posted on Nov 26, 2013

Hi today evening went off to Reliance Lake town store to pay the Bill of my No 9883961339 of last Month, & to close the connection, but the store was ready to take the bill but not ready to close the connection, i said to give me in writing they have not given, after forcing a lot they say i can pay the bill now but to close the connection i need to come agin next day morning, this is not right, i want you to please take action against this for harassing the customer, & i have mailed them i will not pay any bill which is generating from today onwards, & i will pay the previous bill when the will send a apology letter to me. please take action against this.

VINOD Y B

Posted on Nov 26, 2013

I an using Tata Docomo Data Card. I am not able to browse the internet using this data card but I am ending up getting hefty bills at the end of the month. It is ridiculous and makes no sense to pay money for getting nothing. I am getting reminders very often to clear the outstanding , and the customer care officials are very rude and adamant in their response. Please provide justice. I want the bill to be waived off or surrender the data card with the refund of data card amount that I have paid.

Prashant Kumar

Posted on Nov 26, 2013

Hello, I brought Airtel 3G Data card from univercell outlet in kumarswami layout near dayanand sagar college almost a month back. but it has not been activated. They are nither returning my money back in case they can't get it activated. I am confused as what to do now. I have purchase proof for the same. Please help me in this. I would really appriciate it.

Maitri doshi

Posted on Nov 25, 2013

Rs.34 had been unnecessarily deducted from my balance....I have complained twice and I m been assured that rs.34 will be again credited to my account which is not fulfilled...I want proper justice and my full rs.34 back...I also have the required proof for the same

SATISH G PATANKAR

Posted on Nov 25, 2013

RELATIONSHIP NO : 1.25486268 VODAFONE; 3G sim card no for dongle 7506189346 Dear Sir I have been billed for Rs 7275 /- in last billing cycle which much more than highest unlimited plan of 3 GB Rs 650 /- I am unable pay such huge amt. The restriction of 1GB has not work and usage beyong free limit was charged. I would like to request to revert the bill and charged max Rs 650 for unlimited which i am ready to pay. Its my humble request Please deactivate the card with immediate effect revert bill as per max if u wish me to continue to be your customer. Credit limit for billing was unilaterly incresed to 12800/-

Vipin Verma

Posted on Nov 24, 2013

Vodafone charged me over 200 rupees in Oct month bill for Vodafone Live, which I have never requested. When I asked them the reason, they said it was a default service from vodafone. I have email communication records with Vodafone.

Ronak

Posted on Nov 24, 2013

I had

raman pal singh

Posted on Nov 23, 2013

hi my complain is against airtel india. i have taken roaming plan from airtel and still i am not getting benifits from it. i have registerd complain a lot of time in customer care of airtel through voice call and emails. but there is no solution from thier side.

Urmil Hasmukh Karani

Posted on Nov 23, 2013

I've recently ported my mobile number 9821804311 from Loop Mobile to Vodafone on 15th May 2013. My bill for the period 11-10-2013 to 10-11-2013 amounts to Rs.9832 which is way too higher with respect to my previous 5 bills. The bill amount is completely charged to internet usage and no call charges. I'm completely confident that the charges incurred on me are faulty and I've receiving frequent calls and messages from them threatening to pay the bill or else the service will be barred. Already they have barred my internet service since past 20 days for which I've already had several discussions but all in vain. I'm extremely dissatisfied because i can't bear the loss of my mobile number as its linked to almost all organizations I'm a part of. I finally decided to write to you about the problem. Please help me out.

Sundeep Nachnanee

Posted on Nov 22, 2013

I had lodged a net work problem issue complaint on the 16th of October ( Ref # 1191453962 ) and till date this matter has not been resolved. I have also said I shall not pay for this kind of service for which I have to beg to get a proper net work ( Ref 499902666 dated 18th November ) Problem is, I don't get a proper network in the area of my residence i.e Juhu Scheme. Initially I had to sit close by the window to get a network, but for the past 1 month the matter has worsen that, I have to go out of my house to get a net work. My guests who visit my house, if a Vodafone subscriber has the same network problem. But non Vodafone subscribers all have good and proper net work. I have always been following it up from customer care- your people don't care to call - and always have been informed that a survey will be conducted to sort of the net work issue. May times I have also been told that a person was sent who tried to call me on my cell, but was not reachable.

Rajesh Singh

Posted on Nov 22, 2013

Respected Sir, I Rajesh Singh ported my no 9664991118 from idea to Vodafone a month back, the reason of porting was, i was not satisfied with the idea services. I got a call from Vodafone and they gave a false commitment of giving me blackberry 3G services for RS399. when i got my Sim card activated from Vodafone. I found that i was getting 2G services for RS399. I was misguided by the Vodafone executives to get business out of me and they made me port my no from idea to Vodafone by giving me false information and promises. I really want some action to be taken against this culprits, i called up the Vodafone customer care several times and filed a complain with them, but haven't got a positive response yet. Its been over a month now. I was promised by one of there executives that this issue will be resolved soon, but still waiting for a response. I am very upset about this whole thing. Regards Rajesh Singh

Jayaraj Nair

Posted on Nov 21, 2013

I have purchased MBlaze Ultra wifi from MTS on 8th Nov 2013 paying Rs 2400 after seeing splashy advertisements in leading newspapers promising speeds upto 9.8mbps. I had checked with the technician whether it will be capable of giving average speeds above 3mbps since I already had DSL and 2G connections from other providers at home consistently giving above 2mbps speeds. On confirmation by him only I purchased the device. Unfortunately from day one when I check the devise at different times of day, more than 80% of the time it gives speed below 1.5mbps and has never even crossed 3mbps once. I have raised several complaints with no effect. Please arrange to refund the amount and take back device.

PADAM SINGH

Posted on Nov 20, 2013

Dear sir, i m using the Reliance CDMA NO.It is postpaid no.9311909061 my call rate was 50 paise per 01 minute, but the relaince has increased the the call rate now it is 75 paise per one mintue without my information. I continue calling to customer care, but they are ignoring me to ask about the incresing the call rate charges.I m mentaly haresh. kindly help and suggest me sir. Awaiting your positive reply. Thanks padam Singh

G P Sharma

Posted on Nov 20, 2013

Vodafone failure to provide basic services. Unable to receive SMS from Financial institutions like bank OTP and transaction alerts. No bill provide since porting of Number. Number disconnected inspite of payment witin 2 months.

Rohit Kapoor

Posted on Nov 19, 2013

Drwery Maritime Services Pvt. Ltd. have PRI A/C No.-15580248 with Airtel. In Aug 2013 bill we are charged with two wrong international calls worth Rs.10845 each of 12 hrs duration each starting in afternoon and ending at 2 AM at night as per call details. We have registered complaint with Airtel for wrong billing and asking for waiver. We have been paying the balance amount for the last 3 months as requested by our Account manager till any resolution comes.In between our services got deactivated thrice due to overdue amount. Last week people from Airtel visited us and told us that we have to pay the charges as the calls are made by us. This is totally wrong and we will not pay the charges. Request you to kindly intervene as this kind of wrong billing and forcing the customer to pay is not correct.

Nilanjana Chowdhury

Posted on Nov 19, 2013

Payment for month of Sept 2013 for mobile phone 8373901911was paid from vodafone website ( my account) on 12th Oct 2013 VIDE NET BANKING from my ICICI account (Rs550). Vodafone website did not accept the payment and returned it on 15th Oct 2013 . ICICI Bank informs credit of amounts above Rs 5,000.00 by SMS . If I have to verify the payment then I will have to cross check on my as vodafone will not inform me, neither ICICI . Vodafone has returned the payment and discontinued the outgoing calls on the mobile . Why should I be penalized for the non acceptance of payment by Vodafone ?

v.venkatalakshmi

Posted on Nov 18, 2013

Respected Sir/Madam, Sub: Complaint against Airtel Prepaid section- for invalid deduction of Rs.100 for internet usage. Ref: My mobile#9972543500 recharged on 15-Nov-2013 for Rs.200 This is to bring to your kind notice that I had recharged my prepaid mobile#9972543500 on 15-Nov-2013 for Rs.200. And today (18-Nov02013) the balance has come down to Rs.16. When I contacted the Airtel 121 Customer care, they said that I had used internet on my mobile twice for Rs.100. But I would like to bring to your kind notice that I don’t use my mobile for internet usage. Request you to kindly look into this matter, as this is repeated innumerable times. Thank you, V.Venkatalakshmi

Atul Kumar

Posted on Nov 18, 2013

Dear Sir/mam, I had purchase Sony Erricson phone from The Mobile Store Ltd, Shop No. 73, Sec - 15A (FBD) on 3rd Nov 2011 & also apply for extended warranty. I had starting facing problem in my phone in sep.2013 and had submitted the same on 23rd Sep 2013 and now they are saying that your phone is out of warranty, so we cant do anything now. Pay us 1500 Rs for rectification of problem.This is causing unnecessary mental tension for me, You are requested to look into the matter and take necessary step. Thanks & Regards, Atul Kumar 9971723724

Monshi Dedhia

Posted on Nov 18, 2013

IDEA Mobile postpaid connection was disconnected due to heavy usage without giving proper prior information by SMS or giving call or by mail. Due to this mess cost me a loss of around Rs.500000/- and alot of mental stress. Want to claim the money I lost and compensation for all the mental stress given by the mobile operator.

SAYANDEEP SAHA

Posted on Nov 18, 2013

Sir/Madam My friend has got a Reliance GSM connection.I have recharged a special tariff voucher of Rs.44 which will give sms benefits.I have recharged this amount on 13.11.2013 through a local retailer(after seeing leaflets and handouts issued by Reliance).Though the recharge was successful and amount was deducted ,I didnt got the sms service. I waited for 3 days, but the service didnt got activated. When I called the Customer Care executives of Reliance GSM, they informed me that I am not eligible for that service as I am not a new customer. Even few weeks before this pack was for all but now it was only for new customers. In the leaflets, nowhere it is mentioned that it is for the new customers.I requested several times to credit that amount to my talktime balance or if it is simply restricted to sms packs,I am ready to pay the extra amount in any of the Reliance outlets so that it can to converted to the next valid sms pack but in vain.APPELLATE AUTHORITY didnt help either.Pls help

Aniruddh Singh

Posted on Nov 16, 2013

Sir tata docomo custmer care is not delibrately filing my complaint and appelete authority do nor respond to my complaint.

pratap

Posted on Nov 15, 2013

dear sir,this complaint againest samsung mobile.3 months back i busy samsung mobile cost is 13000 last month mobile i occured problem that is mother board problem after the reparing wthin 10 days same problem comes so i want mobile repalse ment please do needfull in this proces i have lost lot of my time please do favour thanking you pratap 8008994567

Divya Mohan

Posted on Nov 15, 2013

This is regarding the outstanding bill payment on the number 9920432047. The number had incurred roaming charges pending payment till July, which Mr. Mohan Gopinath - my father had settled. On settlement of the amount, Rs. 2610 which was assured to be the full and final settlement for this connection we were assured by the representative, Mr Mahesh that the number would be terminated. Till today, we are being harassed by High Court orders and calls from Vodafone asking for payments to be made (the current outstanding amount being Rs. 2489) because the number has not been terminated. This is in sheer opposition to Clause 5.5 and Clause 10 of the terms and conditions mentioned on Vodafone website stating that if there has been no payment from our side for 60 days, the number will be canceled post the payment of the due amount + a credit charge. We've been facing endless calls from Customer care executives despite a full and final settlement. Request you to expedite the matter.

Dr Anand Bhalerao

Posted on Nov 14, 2013

I am using services from Idea cellular for my cel phone. Billing cycle was 21-10-13. Till 21.10.13 bill was Rs.1950, whci was paid. Out going calls from My phone were stopped from 11.11.13 without information to me. I have been informed by customer care of the service provider that my bill from 21.10 to 11.11 13 has crossed limit and it is Rs 58,000/- Pay 70% of it and then only outgoing calls will be started. Company is not providing details of bill till next cycle of bill i.e. 21.11.13 Presently my outgoing phones are blocked and facing lot of inconvenience.

Prasidh Kumar

Posted on Nov 14, 2013

मैंने 12/11/13 को UNINOR NO 8862811191 पर 34 का Message Pack Recharge किया,परन्तु message send नही हो रहा है। Message send करने पर message sending failed लिख देता है,और Message failed हो जा रहा है।कल morning में 198 पर complain desk पर बात किये तो Message center no delete कर के Retype कर के save करने कहा गया।जबकी मैंने बार-बार बोला कि message center no retype कर के and sim को दुसरे मोबाइल में लगा कर देख लिये है message नहीं जा रहा है,so Complain lodge किजीए,Complain no दीजीए और Problem को Solve किजीए।परन्तु complain नहीं लिया गया।Problem solve नहीं हुआ और ये लोग हमेशा के तरह 198 Complain desk में मेरा no पुरा दिन Block कर दिया।Uninor के Outlet में गये तो Customer care से बात करने को बोला।रात में 121 पर customer care से complain lodge करने को कहे,परन्तु नहीं किया गया।फिर message center no retype करने कह रहा था,तब मैंने थोडा Rudely बात किया तो मेरा Outgoing call block कर दिया।आज दुसरे no से complain lodge करने के लिये 198 पर Call किये,but आज भी Complain नही लिया गया। Plz solve my problem

LAVANYA V

Posted on Nov 14, 2013

I am currently using Aircel. Now I want to migrate to Vodafone under CUG.I started giving porting code request since sep 2013. 1.DT799928 dt 21.09.2013 2.DT734495 dt 25.09.2013 3.DT746683 dt 29.10.2013. I always receive the message, Your porting request has been rejected by my current operator due to The Porting code does not match the Donor allocated porting code for this number. Every month I am paying my bill on time without fail. On 29 Oct 2013,i received a message hello your porting request DT7446683 dt 29.10.2013 has been rejected by your current operator due to this post paid subscriber has outstanding payment dues.On the same day I paid all my dues for Rs 1156 and I was told to pay another Rs 100 on the next towards unbilled charges.Even after paying all my dues iam not allowed to port out.

amith kumar singh

Posted on Nov 13, 2013

Dear sir , i am using tata docomo prepaid number they deducted the balance and not responding to the calls and mails ... fed up of complaining them they are giving unrealistic answers.... help me out

SOSHAN SOMA

Posted on Nov 13, 2013

Deposit amount not refunded.

Mudasir

Posted on Nov 13, 2013

RESPECTED SIR/MAM, I am from Jammu & kashmir, my phone no. is 9697478467 & email id is marazimudasir@gmail.com. Aircel telecom deducted my balance of Rs. 120 on 5th of this month. when contacted senoir customer care they apologise & messaged me the reference no. 1-14004220201 & assured me that your balance will be credited to ur account upto 7th november 2013. Till date nor any balance has credited & again when i am talking to customer care from other aircel numbers also they are disconnecting my call after listening my phone no. please help me.

Randhirsingh

Posted on Nov 12, 2013

Appeal of Distt. Consumer Disputes Redressal Forum Narnaul To State Consumer Disputes redressal, commission bays 3 to 6 Sec. 4 panchkula

Gaurav

Posted on Nov 12, 2013

Fraudulently charged me for data @ Rs. 11000. Now, have disconnected my services.

Sudarshana gupta

Posted on Nov 12, 2013

Hi Team, This is to notify that I had submitted my Micromax mobile handset (MICROMAX A100 CANVAS 1) with the authorized service centre of Micromax: M/S ANANNAYA INFOTEL-44 (GF), SHYAMAPALLY, JADAVPUR, KOLKATA,POST CODE-700032, with the Operating System problem on 21st September, 2013. However, I still HAVE NOT received the handset inspite of regular follow-ups & visists at the above centre. It is more than 1.5 months now, & only harassment & misguidance from the Customer Care part is received. Several mails have been written at the mail id of micromax(service.superfone@micromaxinfo.com & info@micromaxinfo.com), but no action has been taken as of now. Kindly take up this matter with utmost urgency. Sudarshana Gupta

Manish Narang

Posted on Nov 12, 2013

I am a samsung user & purchased Samsung Grand phone on its launch in feb 2013 for 21500/-. I have visited Aditya Telecom centre which is an Authroized centre for samsung at Ashok Vihar phase 3 for problem in my display. There were some lines coming in display & the home key buttons & touch under that. the light on touch buttons sometime flash sometimes doesnt. My phone condition is brand new & has never been mishandled. I took the phone to service centre & after a thorough check by engineer (Rashid) he said display will be changed. I checked & confirmed abouts its warranty as there is no breakage at all. he said yes its covered. I submitted it friday 1st Nov & after check he returned me the phone saying there is no part availability. I rechecked on tue 5th Nov & he said you have to submit phone then only part will come. So i already wasted 4 days. I asked them why didn’t they take the phone on 1st then but with a stupid reply that part wouldn’t have come during diwali holidays. Atleast they would have taken phone & placed an order. anyway I resubmitted my phone on 6th nov. Now another engineer (Karan) checked my phone & he said display will be replaced. It was told it will be done on fri or max sat. But I kept waiting till next Monday. I checked yday morning 11th Nov about status & they said it will be done today eve or tue eve. But Monday eve I got a call form an engineer (Ashwani) who said you have to pay 8000/- Rs to get it replaced as we have found liquid formation in it. after 5 days they found water & usually engineers tell this while checking product. I asked them why didn’t they inform me on the first day itself. Why did they keep trying to to fix it. Now when they couldn’t find any error on my part so its water which is a common issue to mislead customers & warranty. I have taken extended warranty for the same but what’s the use of such warranty if service center guys after checking say such things. Now products come with liquid & damage warranty. if they would have told me about liquid thing on the first go I would have believed & they said we opened display now. Then what did they check when i submitted the phone.

Bishnu Saraff

Posted on Nov 11, 2013

I have a reliance gsm postpaid connection. The number is 9883132649. According to my plan i am given 50 mb free internet. I have just used around 16 mb. I have been charged for it. When i visited the reliance office, i was told that the company promises to give free internet usage usage but charge for it later on. I have even been charged more previously but it came to my notice this time around. Please look into the matter and get a refund to my name at the earliest as my due date for the bill payment is nearing.

MANEESH KUMAR JAIN

Posted on Nov 11, 2013

KARBONN A1+ Mobile,troubling from last 6 months no proper responce of service center & company

PREETI SHARMA

Posted on Nov 08, 2013

I have worked with paramount Wires and Communications Ltd. as a Company Secretary for the period 1.04.2011 - 31.03.2012 but till date i have not received any PF money. The process is very irritation, the person who was supposed to cordinate in this matter i.e. Mr. Yogesh yadav, as earlier Mr. K. G. Rao ( HR Head) was handling but now Mr. yadav is not picking up my phone as He told me many time that i will provide your money within 6 - 7 days, Mr. yogesh has taken personal gurantee in this mattter many time, now i am very fed up with this Company, as lot of my time has already wasted and now it has turned into mental torture, kindly advise

parminder singh

Posted on Nov 08, 2013

i have recharged my no.(9555425022) with rs123 for 1 gb data. i got only 512mb . i caalled customer care so many times (appx 3 times per day) from 28/10/2013 to till date 08/11/2013.but customercare is ignoring my call .sometimes when they pick they say there is some technical problem in our system. PLEASE RESOLVE MY PROBLEM AS I AM BEING MENTALLY HARASSED BY RELIANCE GSM.

Sankalp Nambiar

Posted on Nov 07, 2013

I had requested Airtel to convert my prepaid connection to postpaid. Their executive visited me on 29th October, 2013 and collected the documents and security deposit. But he didn't have a micro SIM (which I requested) at that time, so I didn't get a the SIM card. 2 days later on 31st the address verification was done. Still I have not received the SIM card till date. I don't wish to pursue this prepaid to postpaid conversion any more. The Airtel executive Ms/Mrs. Shruti (mob no. 9591199644) who was communicating with me till I 29th October doesn't pick up my phone calls. When she did after lots of attempts she refuses to refund the security deposit (which is refundable). The receipt details are Receipt Reference : BGN, MIG Number A 50360. I want the Rs 300/- security deposit refunded and get done with this hassel. Request any help.

Rahul Bajaj

Posted on Nov 07, 2013

Complaint against the Aircel company for fraudl issuing the same number of 9716087271 to another person without any authority under the Porting Scheme by the TRAI after port the number to other company.

robin dey

Posted on Nov 06, 2013

I have had a terrible time after switching my Vodafone prepaid number 9748934452 to postpaid 9748934452. I have been made to pay for 3G which I never could use. I made several complaints regarding the connectivity but the customer care people just kept transferring my calls between 1 operator to the next until I had to give up. I have managed to retrieve some of the Service ID numbers and names of the Customer care people I spoke to over the last 3 months. Most of the times they kept transferring my call from one operator to another until I got fed up of trying to register a complaint. But I still managed to find out some info regarding my complaints. I spoke to a guy called Rahul Koley. I'm sure now the cheats at Vodafone will be saying Vodafone never had an employee by that name. And these are the Complaint numbers I was able to find out. I have made many more complaints which I guess they did not even register on their database. Service Registration numbers: 1398960282 141005334

robin dey

Posted on Nov 05, 2013

I changed form Vodafone prepaid number 9748934452 to Vodafone postpaid number 9748934452, 3 months back and have regretted my decision from day1. My 3G internet connection which used to work fine in prepaid stopped working when it became postpaid although Vodafone charged me Rs 299 every month for 3 months for 3G internet. I made around 20 to 30 complaints regarding the 3G connection but nothing was done by Vodafone to help me. Every time I called up customer care I was transferred from one operator to another without anything being done. So I asked them to stop charging me Rs 299 for 3G because they were not providing me with 3G. In the next 14 days they charged me around Rs 1400 for 2G data of volume only 0.29GB. Even that 0.29 GB I'm sure is not what I have actually used. I have already made excess payments to these cheats and I guess there is no way to teach these cheats at Vodafone postpaid Kolkata a lesson. Please think twice before switching to Vodafone postpaid

Krishnamurthy

Posted on Nov 04, 2013

I have Paid Rs.300 to convert my prepaid number to post paid to Airtel on 3rd October 2013 for which i haven't got that service provided till today that is 04th November 2013 even after repeated phone calls, email interactions. I possess the bills and new inactive simcard with me since last one month. I am levying up extra charge on my phone call at prepaid rates which was supposed to reduce my call cost in case i would have got postpaid by now. I want to raise penalty on Airtel for paying my all incoming and outgoing calls since last one month because most of the time i have been asking my contacts to call me back as i haven't been able to recharge in those periods.Also, because of this i have lost some key business deals where i wasn't having enough balance in my cell to call my business prospects. I need airtel to pay me back my prepaid to postpaid initial deposit of Rs.300 + all incoming and outgoing calls cost since 3rd october 2011 and additional Rs.10,000 for harassment.

Santosh Kumar

Posted on Nov 03, 2013

MR RK sharma who has retired last year still sits in the same office and cabin and asks for kick backs from customers to get the complaints adressed and harasses the customers if they do not pay the money he asks for and the deptt and the officals let him sit in the chair although he ha retired

SHAILESH N DUBEY

Posted on Nov 01, 2013

I SAILESH N DUBEY BOUGHT MICROMAX X273 MOBILE HAVING IMEI NO. 911315851782946 ON 26/10/2013. I MADE IT GIFT WRAP WITH OUT CHECKING AND GIVEN IT TO MY WIFE ON SAME DAY. NEXT DAY WHEN WE OPEN THE MOBILE THE DISPLAY WAS CRACKED. I COMPLAINED IT TO THE SHOP OWNER HE DIRECTED ME TO THE MICROMAX GALLERY:- S-29A, 2ND FLOOR, PRIME MALL, IRIA LANE, VILE PARLE WEST, MUMBAI-56. THERE MICROMAX STAFF VANITA, KAUSHIK AND SONU DID NOT SOLVE MY PROBLEM. THEY SAID IT IS YOUR FAULT AND WE CANT DO ANY THING. PLEASE HELP ME, SHAILESH N DUBEY.

Gaurav Dhall

Posted on Nov 01, 2013

Dear Sir, I want to complaint regarding Reliance digital TV for unnecessary amount deduction without any informing me. My smart card no is 200598857900, i have lodge complaint for installation of Big TV after relocation on gurgaon, Complain no 2108064 Dt 21/Oct-13. I have confirm from customer care regarding charges for installation and she told me Rs 350. I had also confirm that it will include cable and connector and they told that yes. But when the represtative visit on 24-Oct-13 and install the Reliance DTH , i have recieved the SMS amount Rs 580 has been deducted from your Big TV account. Then i have confirmed from Customer care regarding this they told that 230 have been charge for cable and connector. I have already informed to them that i have provided cable to your technician during installation , they havent used thier cable for the same. Also technician has not given any job complete sheet where there is mention that 10 mt cable used. Technician simply inform cust care or thier higher authority that this much cable used and they are deducting the amount on thier own without any document proof taken from customer. Again i have call to customer care for giving me waiver of Rs 230 24-Oct-13 complain no 211003791. But till date i will not get any response. Please look into this matter and take some strict action for the same i will be very thankfull to you. My contact no is +91 9899429414. Regards, Gaurav

Sneha Kharwar

Posted on Oct 31, 2013

IDEA Telecom customer care people are using very cheap tricks and harassing us very very badly.

G SURYAPRAKASH

Posted on Oct 31, 2013

my micromax phone Canvas HD-A116 was submitted to kalyan sevice centre run by M/S.TECHNOCRAFT TECHNOLOGIES have not returned my phone despite a confirmation message received on 23.10.13 at 01.10 hrs.on asking them says phone parts not received yet for rectification.My jobsheet no.W03041910135900291.Kindly help me to recover my phone.thank u.

SHARAD TRIPATHI

Posted on Oct 29, 2013

Hi , I recharged my mob: 9738911440 with Rs 993 thru its website https://epayment.aircel.com/online-recharge/ But I am still not getting speed. And also my 3g data balance is showing 0 gb . I talked to the customer care executives of Aircel , but they say when a plan of 997 is active , they could not give me the benefit of 993 plan. I told them to deactive the 997 plan and give me the 993 plan for which I have recharged for Rs 993 /- I also logged a complaint no : 1-13952480553 . But still there is no reponse from there end. Also they are not refunding my amount of Rs 993 / - Below is the snipet of the Rs 993 recharge details. Name/Number:DT-Etopup Time:2013-10-27 00:34:25 Content: Txn No. KAR13102700181200008 to Recharge MRP 993 is successful . TT= 0 INR, New Balance 0.80 INR, P.F 883.77 INR, S.Tax 109.23 INR. Request your urgent attention on this......please Thanks, Sharad Tripathi, 9686622680

Anwesha Roy

Posted on Oct 26, 2013

Respected sir/madam, This is to inform you that i Anwesha Roy having a Reliance postpaid connection since January 2013. From the first monthly bill i have been facing a lot of harrassments from reliance. Customer care and agents are rude. In my recent bill they have activated and charged me for a rental pack without my consent. I have been charged an extra amount of rs1000 in my recent bill of october 2013. This pack is already activated on my phone on the month of february 2013 and the rental has been paid for 12 months which is suppose to expire on february 2014. Instead of that the same pack is activated again in october 2013 in my recent bill. I have called up the customer care numerous times but there was no help.They had asked me to visit the Reliance RMS house . I visited it too but there was no results. They did not pay proper heed to it. As a consumer i claim my right to get the money back which has been charged wrongly. Yours Sincerely, Anwesha Roy

Adhir Varma

Posted on Oct 25, 2013

PFA the my Appeal Form and 2 PDF's of email communication with Vodafone Care and Nodal Officer. After having been with Loop Mobile for more than 8 Years, I am stunned at this experience with Vodafone in the first few months of moving to your service. As you can see from the Case History (Service Request Numbers: [#3157389], 709735337 , 1401696164 , 1401699680 and 1401701126 ) Why was there NO intimation via a call, sms or at least an email that my Free 2G service was getting over on a particular date and I should either choose a Data Plan or I will be charged separately. Due this my bill that has always been within Rs500/- came for a Rs2700/-++ Vodafone sends an SMS to us after each call to customer care for feedback. SMS for Bill Generation SMS for Bill Delivery etc SMS for every damn thing. But NOT for the stoppage for any Free Service, knowing very clearly that this has direct implications of cost to the customer. Is this fair? This is a ridiculous and irrational system and process

Yogesh Gaykar

Posted on Oct 25, 2013

I have ported my mobile no. 9768741985 from Aircel to reliance 2 months ago. I have submitted proper documents to reliance gallery at Kharghar. From 18th Oct 2013 my incoming & outgoing calls are barred, i called cust. care & they told me to submitted the documents again. i Submitted the documents on 21 oct. 2013 but still my number is barred. reliance customer care did not cooperate properly with me. kindly help

Partha Bhattacharjee

Posted on Oct 24, 2013

My telephone no 25472719 a landline of BSNL with Broadband connection is lying dead for the last six months.I lodged several complaints and even deposit the last three months bill which I have paid with an application as per the advise of the department for urging the rebate but no use of it.Still they claimed bills and request me to pay the same.I am helpless please advise.

Siddalingesh.N.Moolimani

Posted on Oct 24, 2013

Excess bill issue: i have been fooled by airtel executive, activated wrong plan and i have been charged excess amount.I have the message and call details. After this issue again the airtel have charged excess amount for which i am not responsible. As a citizen of india i am requesting you to give me justice. Thank you!

Sujit Kumar Das

Posted on Oct 24, 2013

Sir, i am really sick of paying extra money to my service provider "Aircel". They charged unnecessary amount. Even if i call there customer care number they are so rude and talk in a loud voice. They charged me since the past 3 months and i complaint but never get the solution there for in the end i had to pay the amount but this time again the scenario is same so decide to take your help. Please help me out from this tense situation. Operator Name: Aircel Mobile No: 8285008222

Siddarth Surana

Posted on Oct 22, 2013

Reference: Invoice Period 10-9 to 9-10, 2013 Before going on international roaming, I had called up the IDEA customer care about the roaming charges. The representative described clearly that the Call Charges are XYZ amount for incoming and outgoing. For data she said that as per my 1GB data plan, there are no charges. I was initially shocked to know this and reconfirmed. I literally confirmed it 4 times; and every-time she insisted the same and at last convinced that there are no data charges , specially for my number plan. Same can be cross-checked on their recorded tape (if available). For the above mentioned obvious reason, I used it over there. On the 2/3rd day of the visit I received a message that I had been charges around 1800 for data roaming. I immediately stopped data transfer. On returning, I have received this bill. I have already made payment so that my services are not stopped, but expect this money to be returned to me. This is a pure case of fraud

Krishnakant Mandlia

Posted on Oct 21, 2013

Dear Sir, Charged for roaming GPRS use on 3rd party network by vodafone for 3 days in M.P. though M.P is vodafone operated circle. As per customer care I used internet on Idea network so it was charged. I got connected to Idea network without any warning about extra charges. Neither I am getting information on network outage from Vodafone. Can you suggest how to file a complaint to consumer court for waiver of unjustified charges or getting satisfactory responses from customer care. Thanks & Regards Krishnakant Mandlia

ARIJIT MANDAL

Posted on Oct 21, 2013

A problem occurred against No.9062399660 my offer are 1)unlimited free call under CUG circle 2) 500 free call others networks 3) 200 msg free any network But when i call any network either CUG circle or other network i cannot get any free benefits.call rates charged as normal charge and which shows in unbill from the beginning of bill month. Now this month due amount (Rental Rs.112/- + Unbill Rs. 285)=Rs.398/- I was complain about this topic many times but i cannot get any kind of help and air-tel customer center unable to provide proper details of fee CUG circle call list,500 min other network call list and 200 message list specifically. Please take action as soon as possible.

ARIJIT MANDAL

Posted on Oct 21, 2013

ARIJIT MANDAL

Posted on Oct 21, 2013

Singar

Posted on Oct 21, 2013

Sir/Madam, We have 75 connections of GSM/CDMA with Reliance. one of the number is 7305344440 and it has been suspended and permanently deactivated without informing us because of non usage of 2 months. We given this number to our US marketing head who used come our india 2 months once. He firing me like anything as we paying rental properly how come they deactivated!!! please help me in this issue as am in a big trouble. Reliance web world not at all caring about this issue.

Ibrahim

Posted on Oct 18, 2013

As i am using tata docomo prepaid connection and they have deducted my 500rs in one month. when i called customer care they don't respond me proper and they place my call on hold and disconnect it. please help me on tis. 919986126847 is my number.

Ibrhaim k

Posted on Oct 18, 2013

As i want to complaint about tata docomo service. they have deducted my 500rs in one month. When i call them they just give me one reason saying internet usage. As per me i always activate net pack every month and apart from that if i have used it, then its only for some emergency emails. That might cost me 20 to 50rs. They dont have a good customer service as well. They always place my call on hold and disconnect it. Please help me on this.

mihir kumar

Posted on Oct 17, 2013

BSNL is deducting Rs.15.00 for love sms,for witch i've never make a request.I want refund of all deduction till date.All deduction has been made from No.55888.Kindly redress my complaint as earl y as possible.Thanks.

gopal meher

Posted on Oct 17, 2013

I had recharged rs 95 on 15 oct 2013 on my no.9337062067(reliance) The recharge was successful but i dint get the balance.I also got the message of getting full talktime on rs 95 on my cellphone. As i talk to the customer care they said that rs 95 is a FRC and you will not get the balance.And also telling me that the recharge was not successful then how could i will get the message.

gopal meher

Posted on Oct 17, 2013

I had recharged rs 95 on 15 oct 2013. The recharge was successful but i dint get the balance.I also got the message of getting full talktime on rs 95 on my cellphone. As i talk to the customer care they said that rs 95 is a FRC and you will not get the balance.And also telling me that the recharge was not successful then how could i will get the message.

Amitkumar Gupta

Posted on Oct 16, 2013

1) I recently brought tata photon plus having no. 9223798289 which is working. my complain is something else actually i had received an offer through call from one of tata sales person, the offer was that if i buy photon connection before 14th oct then i would get jabong vouchers of Rs. 650/-. also the price of Rs 1800 is refundable after 6 months, also my monthly plan will of Rs. 350/- instead of Rs 450/- for 2Gb data. i also have the email stating this offers with me send to me by the sales person email address tatadocomo2626@gmail.com. and the mobile number of the sales person from which i had received the call is 8976126458. But still, After the activation till date i have not received any jabong vouchers so i tried the phone number of their sales person but it seems he had disconnected the number, I am unable to contact him since 11th Oct 2013. i receive a wrong number notification while trying to contact him. So i called the tata customer service center. tata support but no help

Mukesh Kumar

Posted on Oct 16, 2013

HI, I had applied for postpaid conversion from prepaid on 28th of sept. till now I haven't got it done and when I call they say, Please be patient, it will be done and also they don't respond properly. Thanks, Mukesh

Jignesh Par,ar

Posted on Oct 15, 2013

This is against Vodafone. My wife's number 9821019964 is converted from Post paid to Prepaid. To do so, they ask us to clear all the dues, which was done. Now, after 3 months of conversion they are saying that my June2013 bill is unpaid, which is not correct. They are harassing me and my wife through their recovery agents and Advocate Mr. Harish Gore.i asked for account statement, which they aren't furnishing to me as well.

Sanoj Mahapatra

Posted on Oct 15, 2013

Our tata walky No: 022 65617166 's outgoing calls service is blocked.Please do the needful as we have cleared the payment.

Dream Weavers Realty Consultants Pvt Ltd

Posted on Oct 15, 2013

We have take 3 4G connection from Airtel. They have arranged a demo before taking connection and the demo was satisfactory. When we started using those connection, we found the signal strength is not good enough. 2 of them working moderately but on is not working at all. We have lodged a complain and repeatedly following up but the declared nothing can be done. As we have taken the demo and given consent for the connection we need to keep on paying rental also. Pls advice.

Soumya Sen

Posted on Oct 15, 2013

I had purchased a 32GB Transcend SD memory card for my mobile from the online store Flipcart.com for Rs 1200 but after 2 months it was not working anymore. These memory cards are said to come with a lifetime warranty but when I went to their Service Centre at 12, LOWER ROWDON STREET, 1ST FLOOR,KOLKATA - 700020, I was told that Transcend service has been stopped indefinitely and they did not know when it will start again. This was the only Transcend Service Centre in Kolkata and I tried calling them again multiple times but to no avail. Please help.

sachin Pethani

Posted on Oct 14, 2013

I have recharged with INR 251 on 09-Oct-2013 which should recharge my account with 200 INR talktime balance and 1GB of data free for 1 month. However i got only substaintial amount (not 200 INR) as a talk time. I was trying to get connected with custmor care since 09-Oct-2013. I have called then many times, however they at first instant they never admit that balance was not done completely and simply disconnect the call. Next time whenever i tried to call them they sipmly did not received the call though i was trying to contact them many a times. Now this is my routine sine 09-Oct-2013 to call them many times in a day and they never picking my call or agree to pay/recharge the amount they claimed for recharge of 251 INR (Plane Name:- 3G Smart Life). Please help me to get out f this and informed about the claiming process.

Sanjeev Kumar Singh

Posted on Oct 12, 2013

Sir/Madam, I am using BSNL Land line with Broadband AND my complain is against excess BSNL land line Bill...my number is 08026664108 and using since 1-06-13 but in October 2013 bill i got 1000 bug extra for call but i didn't call.. Plz help me out..Thanks

Sambit Mohanty

Posted on Oct 12, 2013

Sir I am a employee of Capgemini India pvt limited in bangalore.I had applied for a corporate sim through the airtel representative at our office in cresent 3 Prestige shantiniketan,near Itpl big bazaar on september 23rd.I had applied for number portability for my vodafone prepaid number 9739354832 .On 9th october i got sms from airtel that that my application is being processed .And people from your company had come for verification to my office on thursday.But due to some official work ihave been transferred to 6b ecospace Belandur offfice of capgemini.Even on informing that no one from airtel has come up to do the verification.Due to the sim not being activated i am facing problems in my day to day communications .I had applied for cug375 postpaid plan.So kindly can you help me out on this matter. I have been calling the customer care of airtel and talking with the airtel representative in our office but not getting any helpful reply.So i am in situation of not knowing what to do.ZW

Amit Kumar Sahoo

Posted on Oct 11, 2013

Complaint to attended

Shakil Ahmed

Posted on Oct 09, 2013

For 1 GB I am charged for Rs. 98.00 and for another 1.28 GB I need to pay almost Rs. 5000.00.Does it make sense for billing exorbitantly high? It is commercially not justified either. Pls. expalin ... I get message for every 200 MB used but I did not get any message after 1200 MB usage...Pls. explain why? On 27th of August 2013, I got a message that I have crossed billing of Rs. 9000 which is my existing credit limit so I need to pay interim amount to be accessible for data services and by late evening Data Services were disconnected without giving me any time.Moreover, next day I got a message that my billing amount for the month is Rs. 5206.37.If that is my billing amount then why you have deactivated the service which is below my credit limit. Pls. explain why you have not deactivated the Data Service when it crossed the limit or you were waiting to get money from the subscriber in another way. I was expecting many important mails to receive and send these days being month closing w

Shakil Ahmed

Posted on Oct 09, 2013

Inflated Internet usage bill without my knowledge or intimation of usage.

GOLDY AGRAWAL

Posted on Oct 05, 2013

SIR MERA 456 KA BALANCE AIRTEL NE KAAT DIYA HAI NET PACH KA JABKI MERE NO. 9981746848 ME NET PACK THA PLZ HELP

Sushant Rai

Posted on Oct 05, 2013

Idea Representatives intentionally avoiding to disconnect my connection after multiple requests and sending me false bill month after month. 1) I had requested to Idea customer care to disconnect my Idea no 9990027325 and send a final settlement bill on April 07 2013. 2) I received a reply that my request has been initiated and will take some time to process. but instead of getting my final outstanding till April 7th, I got complete April and May month bill. 3) I asked them to stop my service and send me bill till 7th April, day of disconnection request, but they said that there is no disconnection request registered on 7th April. 4) In August, I got call from one of the Idea representative who projecting as an advocate threatened to file a case against me due to non payment of telecom bill. which was under dispute. 5) I cleared the outstanding till 14 August 2013. and re-requested for disconnection. reference no C1-4676499254. Now they say that no such reference no exists.

Mehjabeen Arsiwala

Posted on Oct 04, 2013

i have even billed for isd calls to.africa by vodafone which i haven't even called to. the supervisor mr. manpreet sadhu and the staff praveen are so rude.. un courteous and unwillingly to help. they treat customer like they don't want them.to be with them. i'm not willingly to pay for he charges for which i haven't even called. vodafone really degraded their services. unexpected. pleas help !!!

TAMAL DHALI

Posted on Oct 04, 2013

I have reliance home phone (32025016). for last six months its not working properly.after so many complain the did not change the set, their engineer come and check and after two days its become same. They are not taking my surrender request after so many call i made to customer care. They tell me to give the payment in time else penalty will be charged but i set is not working and I am giving payment for no use. Tamal Dhali

ASHOK GUPTA

Posted on Oct 03, 2013

I HAVE PURCHASED A TATA DOCOMO ADVANCE RENTAL PLAN OF 3 G DONGLE WITH FULL PAYMENT OF RS.2500/- ON 28/02/2013 AND REQUESTED TO CLOSE ON 27/05/13 AND THE DAY AFTERCLOSED DATE DONGLE SHOWN AS DISCONNECTED. BUT DOCOMO COMPANY MAKE BILL IN NEXT FOLLOWING MONTH AND DEMAND PAYMENT CONTINUOUSLY, TODAY I RECEIVE A FEAR CALLS FROM 8750888044 & SHE TOLD ME TO DEPOSIT RS2000/- AT TATA DOCOMO STORE OTHERWISE READY FACE PROBLEM.PLS RECORD THIS IN YOUR BOOK, I AM SENDING HARD COPY TO PKL COURT TOMMARRO.

Manoj Kumar

Posted on Oct 03, 2013

I have been extra charged by Vodafone in my August Bill. They said pay this month bill and extra amount will adjust in next month bill. They did not adjust in my September bill. When I called customer care they denied any refund. This is a fraudulent activity not expected from such a reputed company like Vodafone. Please Resolve my complaint.

yogesh yadav

Posted on Oct 01, 2013

my micromax canvas phone was submitted to service center for minor repairs.it has been more then 20 days but i dont see any hope of getting it back in working condition.The customer care people says that parts of my phone are not available. and they are not providing other phone as replacement.i have mailed them, called them many times , but in vain. kindly look in to the matter .i hope i will get my phone in working condition as soon as possible.

Abhinav Jain

Posted on Sep 30, 2013

I have got a inflated bill and the aircel executive has sold a data plan to me giving wrong information. Wrongdoing by aircel.

Sandeep Rajan

Posted on Sep 30, 2013

Dear Sir, My self Sandeep Rajan is having a vodafone number 9213330234 (Ported from Tata to Vodafone). I have been associated with vodafone from last 1 year they started giving me trouble from last month. They automatically changed my default plan to some other plan and have charged my account with Rs. 2500 Extra. My usual usages was somewhere around 6000 (Averag). Kindly do the needful from your side to sort out this issue.

amir rahim

Posted on Sep 28, 2013

I bought a Karbonn a9+ handset on July 6 2013 and as a handset bundle offer (HBO) offered by airtel, I was to get "500MB 3G DATA, FOLLOWED BY UNLIMITED DATA USAGE PER MONTH FOR 6 MONTHS" (Info available on airtel.in) HBO was credited but only 500mb 3g and as soon as they ended I was unable to access Internet on my number. I short "UNLIMITED DATA USAGE PART OF THE OFFER IS MISSING" I registered a complaint in this regard on 12th July 2013 and on 18 July an UNLIMITED DATA USAGE PACK (2g) was credited with 1 month validity. Next pack I received on August 23 2013. 500 mob 3g data ended and again I couldn't avail "UNLIMITED DATA USAGE" again I complained on 28 August 2013. This time they said that I'm not eligible for the offer and asked for the purchase proof. I did that and again HBO was credited after 15 days delay on 12th September. 3g data lasted till 22nd September and again " UNLIMITED DATA USAGE PART GOES MISSING" Since then I've complained many times but it goes unsolved. The desks I complained are: * airtel customer care 121 by call. * Nodal office: mail & call. *Airtel Appellate by mail & call. All these issues were about mobile number: 9797116971 I dunno where else to complain. Please tell me what should I do next.

Yojana M Rawle

Posted on Sep 27, 2013

Sir/Madam, I Ms Yojana Rawle am using vodafone postpaid service from OCT 2009.Till last month I was using a 2GB plan with 2G speed for Rs.199.But on 17th Sept 2013,I received call from voda about an offer for my data plan.The voda rep offered me a 2GB plan with 3G speed for Rs.225.On asking what is the offer he informed that the 2GB plan with 3G speed is for Rs.450 and I am getting a 50% discount on it. And once i chose to change my plan it will be effective from the start of my billing cycle which is 18th of the month.This is all the info he gave.So I agreed to change my data plan as the new plan was just Rs.25 extra. Today on 27th Sept 2013 when I called cust service as my internet service was giving problems, but voda rep told me that this offer is only for 2 months and I will be charged Rs.450 after 2 months.I am a working and had to spend almost an hr of my office time calling voda for solution but 2 reps hung up on me. Kindly look into this. Thanks & Regards, Yojana Rawle

SIDHARTH RANJAN

Posted on Sep 27, 2013

This is regarding the in genuine Bill DATEC 26-09-2013 fmy number 7204042434, which is in the name of SHALINI SAHAY. I have an unlimited plan of 899 which has unlimited calls and messages all over India. My bill has come for Rs. 12420/-, which according to me is impossible to come. I have asked to activate 3G Data pack for 1 GB which I have used accordingly and used nothing extra.Still the company has sent me a magical figure of 12420 which is a clear fake bill. They have even barred me number stating that I have crossed the credit Limit for 3400, if this was the case why 1. Why was I not informed about the credit limit crossed. 2.Where is my Bill and how can you barred the number without proper and prior intimation 3. I have called the useless Customer Care Number and asked for the Breakup, they told the bill is generated yesterday we dont have this data call tommorow. Please look into the case and take serious action against it so that it never happens again. regards Sidharth R

keshav dev

Posted on Sep 26, 2013

I requested for convesion the connection from POST-PAID to PRE-PAIDo Airtel company on 09-09-13. I paid all dues in advance and got new SIM on 09-09-13. but after struggling 17 days yet i could get any information or solution in this regard.

C K Nair

Posted on Sep 25, 2013

Bharati air tel is deducting every day Re.1 from my balance of prepaid air tel mob simply sending sms , ..you have been reneweednfor easy search subscription re 1 charged ..for the past 6 months. I am fed up. Pls stop this immediately. I did not opt for any paid service

kilambi Srinivasan

Posted on Sep 23, 2013

I disontinued Reliance broad band and they are vharassing me to pay for modem which i am trying to return to them, They also charged rs 804/- for few days use insist that i pay further 2500 for modem which i wasnt to reurn please held me

AKHIL JAIN

Posted on Sep 21, 2013

Dear Sir I have made Online recharge through SBI website for my BSNL mobile but not received the amount.On complaining the payment settlement company they havent solved my problem.Also the customer care number at BSNL cannot be contacted it is always busy.On mailing the company there is no reply from the company.these companies are cheating the customers in such way please guide.

dinesh varidani

Posted on Sep 20, 2013

This is to inform you that i hold an contact number 9920798082 in my name when i purchased this post- paid connection i had been told by their retention department that every month i would be given 2gb internet FREE every month till i am holding this connection. One day i received a bill of rs.99 charged to my Vodafone number illegally without informing me. then i approached the call center and asked the explanation for the same. They informed me that in my contact no. there are two plans running one is free 2 gb plan provided by vodofone as I am there corporate customer and the other is chargeable plan for rs 99. i requested the executive his name is mr santosh yadav to disconnect the chargeable plan of rs.99 charged to me illegally.req number for the same is 1386342042. But company employee discontinued my free plan and started charging me the sum of rs 99 for internet and company has given "n" number of reason for the same. Why is should pay? them for their employee mistake i need justice to the above and request you to please help me in this case i had requested the vodafone executives to make the arrangement for me to listen the call made by me to their call center they simply denied for the same I expect the possible help for the same and request you to please look into this matter at your earliest

shilpi

Posted on Sep 20, 2013

I have tried to send mail to nodal officer on this id: nodal.kk@tatadocomo.com mail could not be delivered by saying wrong email id. My concern is below I have applied for postpaid to prepaid connection on 7-Sep-2013 and submitted all my id proofs to tatadocomo outlet Kormangala bangalore. But my connection still not migrated and I have left Karnataka.Again it is not possible to resubmit my document to outlet. I have raised complaints against this but nothing has happened. Customer care is asking me to again resubmit my id proofs. I am very much unsatisfied with tata docomo postpaid services.Unnecessary I need to pay bill in roaming. Please kindly cancel my number ASAP. my no. is 8123757481. Regards, Shilpi Chourasiya

Sidhant Mahipal

Posted on Sep 19, 2013

I applied for an airtel broadband connection and gave Rs.600 to their executive for it. they ran away with my money, it has been a month, customer care has been delaying my problem saying my complaint is under process since last two weeks.. i have a carbon copy of the application form for the applied connection.

shaik ayesha nilofer

Posted on Sep 18, 2013

want to file a complaint against tatasky broadband services.....

Diwakar Dhurandhar

Posted on Sep 17, 2013

Respected sir/madam, This is to put your attention towards something really terrible going on in various channels by various Telecom service providers. In various reality and game shows, the audience is required to vote for their favourite contestants or answer some questions. They charge up to 6 Rs. per SMS which is too high and against the rule of law. They earn enormously by wooing the consumers through money rewards. charging such a high amount per sms is against the principle of equality which is so much cherished when we talk about telecom service so equally served to various socio economic groups. I hope a firm steps will be taken against such service providers. thankypu, jai hind.

Diwakar Dhurandhar

Posted on Sep 17, 2013

respected sir/ madam, I am a reliance prepaid consumer. customer care number comes busy all the time. This cause great embarrassment for the consumer as his/her complaint is left unattended.He feels frustrated and cheated. if a consumer is fortunate enough to get his call attended by the customer care, he is often asked to call at some other number to get the required information. If a consumer is a service man he wont ever be able to call a customer care, and he is left annoyed. Some of the service providers are also charging for their customer care numbers. S0, it is sincerely advised 1.To direct all the service providers to have at least 10 different customer care numbers for the same category of consumers, say prepaid. 2. Take strong steps against those service providers who are charging for customer care numbers. Thanking you, Jai hind.

Diwakar Dhurandhar

Posted on Sep 17, 2013

Respected sir/madam, I am a reliance prepaid consumer. I often take a 3G pack of internet with validity 30 days. After the validity of my net pack is over, still the internet in my mobile is on and now the money in my core balance gets deducted very quickly as data download charges are very expensive without subscription of any net pack. Service providers donot give any message regarding the expiry of the validity period of data packs, and a humble consumer tends to know only when his/her core balance becomes zero. This causes the feeling of being cheated and consumer cannot do anything regarding that. I sincerely request you to take strong steps against those who are consistently serving their vested interests by not giving the informed services.They may send an SMS saying that your validity period is going to be expired and they may recharge their net packs , otherwise money will be deducted from their core balance. thanking you, jai hind

Diwakar Dhurandhar

Posted on Sep 17, 2013

Respected sir/madam, I am a reliance prepaid consumer. I have subscribed to DO NOT DISTURB service. Still I get calls from various service providers if i want a post paid connection almost on a daily basis. The call comes from almost all the service providers and when asked about how they get my numbers, they simply say that they have a list of numbers to be called denying any responsibilty for the inconvenience so caused.This same problem is also being faced by large number of my friends as well. I sincerely request you to take action against those who are brazenly violating the rules in such a large proportions. thanking you, jai hind.

Bratindra Bhattacharya

Posted on Sep 17, 2013

I took the number 9819426967 in Mumbai and used the same between January and March this year. I am back in Kolkata now. I wanted to retain that number. I was told by Vodafone Customer Care to pay Rs 300 for safe custody. I have paid Rs 300 in two instalments on 8th May and 15th May . I called up Vodafone Customer Service on 15th May and I was told that the temporary suspension would be activated within 72 hrs which did not happen. Again I wrote an email to them on 31st July 2013 which they responded to on 2nd August 2013, stating that they have not received payment of Rs 300/-. Copy of the mail given in the attachment. I connected with a Vodafone agent over chat. He also promised that the safe custody will be activated within 8th August 2013 (gave me the request number 1385244910, copy of the chat transcript attached). Nothing has happened since then. I am ready to pay the bill upto the period of usage after deduction of Rs 300.

Neeraj Chaturvedi

Posted on Sep 16, 2013

Hello, I have taken a CDMA connection for my BB on 10.09.2013 and till date is not activated, not getting a proper response from Reliance and Blackberry team. Reliance BB customer care team is asking me to ask the relationship manager of my previous company to pay the pending payment, let me tell you this is not at all possible from my end, I left the organization 8 months back after which the number was not in use, and I was working for Future group's company Pantaloon Retail India Ltd., which is a company of more than 25000 employees and I believe having thousands of reliance connections for official usage, i don’t even know whom to contact now there and if incase reliance need the payment than they should ask the Pantaloon team, connection was in there name, why blocking my personal handset, what do I have to do with your payment issue with them. I hope atleast you will help close this issue as I m tired of the following with the reliance people who are not at all bothered

Rajesh Pachisia

Posted on Sep 16, 2013

Dear Sir, My Mobile no is 9830387432. I have been a Vodafone customer since the year 2000. I have just received a SMS from your company stating that my August ,2013 bill is of INR 6890.48. I am shocked to learn that the bill for this month is so high. My bill amount on an average never crossed INR 2500. How come and on what basis this month the bill is so high??? I have done very limited STD calls and even those are with the free limits. I did not had any International Roaming facility. I do not use Internet facility on my phone. Then how come the bill is so high??? All my SMSes for the month are well within limits as well. I have registered a complaint in your Call center as well . The service no for the same is 139223508. Please resolve the problem asap . Or I have to recourse to take legal action . Regards Rajesh Pachisia

Mahendra Singh

Posted on Sep 14, 2013

I have better connectivity of BSNL Mobile in my village.My family member are out of state for job,so now there is no use of BSNL landline (No 05734 223148).I request to SDO,BSNL Debai to cancel my landline phone and refund the deposit security as soon as possible.BSNL SDO said to me that they will not cancel the landline phone,he misguide me tell BSNL Hydrabad server not working last three month,so your landline phone conection will not disconnect officially.I approach to Sh Anil Kumar G.M.T.D. Bulandshahr they simply told BSNL Debai is only responsible for that matter.Sir,Please cancel my landline phone immediately otherweise I go to consumer court for my solutuion.Sir,cut the salary of BSNL SDO,Debai and their supportive officer BSNL Bulandshahr.BSNL Bulandshahr is not listening the problems of customer.I request your to order to cancel my landline phone and refund the security amount immediately.

Baishakhi Maity

Posted on Sep 13, 2013

Dear Sir/Madam, I am Baishakhi Maity using Airtel Mobile No. 9903144636. on 11.09.13 I had recharged of Rs. 125/- internet data plan which was 1.25 GB 30 days through online. Now the customer care executive Mr. Shyaml is telling me that, 125/- is not internet plan its a promo offer. K I am sending you the link where i have checked the internet plan offer. https://pay.airtel.com/online-payments/prepaidResponse.do#write-review Kindly look into this matter as early as possible. Regards, baishakhi Maity. (9051046873)

Dipesh Sen

Posted on Sep 12, 2013

My family is being harassed repeatedly by AirTel in my absence. I had informed AirTel to disconnect the service on 7th May and repeatedly send the email on 8th May. But they have added the rent for May, June, and July. I have decided not to Pay them this amount. Please suggest how to take this forward. At least how can I stop this harassment being done my AirTel in my absence. My connection number was :+919163317779

Abhijit Ghosh

Posted on Sep 12, 2013

Purchased Micromax Cellphone X234+ in Aug 2012 but never worked satisfactorily. Most of the time, remained in service centre for necessary repair works. First time sent to service centre is in Nov 2012 and then successively in Feb 2013, May 2013 and July 2013. Last time ,deposited to service centre on 13/07/2013, they gave me a computer print Jobsheet E030438-0513-3844288 bearing wrong date of May 2013 and wrong Customer address and contact number. They altered the date by hand and wrote R/F but did nothing about customer address and contact number. Several weeks have been passed since then. Whenever I used to call them to know the status , initially they used say “part not available” but now they used say “we will call you by 6pm to update the status” which they never did. Service Center : SAGUN INFOTECH, 34/A Kali Das Bhattacharya Lane, Srirampore, Hooghy. Ph 65634643

Aviraj Mendon

Posted on Sep 12, 2013

Experience with Vodafone Prepaid. Aviraj mendon I just spoke to rupali yadav who took the call from manjusha said she is Supervisor from Vodafone tech department after 30 mins of call they realized my recharge is done which they initially said I hadn't done then she says my 3G service is deactivated as I have done a 17 rupee recharge which I haven't done and I have enough balance and use only 3G service . She kept on saying please do a recharge again and again for 850 rupees. Which is ridiculous please ensure my 3G pack is enabled or I will lodge a case with customer forum. Please listen to the call as well for today from 9 to 9.45 for mobile no 8879080239 . Hopefully you will resolve this . I have a corporate no as well in billing for 8 years this is pathetic service. I might as well switch to another provider. I have attached the sceen shot of previous and last recharge for your reference

Dheeraj Kumar Chhipa

Posted on Sep 12, 2013

ear Team, I have submitted all required document for prepaid to postpaid conversion for my mobile number +91-9971162229 on date 3rd Sept 2013 at sector-14 gurgaon AIRTEL customer care centre. Verification team came at my home on 5th Sept 2013, but till date (12 sept) the postpaid conversion has not happened. I have visited 3 times to CC-care and called 121 (Airtel Customer care) several times but have not received any concrete solution. The worst part is that - 10th sept evening i found that i am not able make calls from my Prepaid number getting error "Not registered on network" When i tried to switch-on using Postpaid sim then i got error - "Sim card registration failed" Hence right now neither prepaid is working nor the postpaid. This is giving me huge inconvenience in my day-to-day work. I am loosing many importent calls. Kindly help in fixing the same ASAP.

Shahnawaz Ahmad

Posted on Sep 12, 2013

Sir Our Cable operator not giving us All channels only few channels working.in movies channels few channels r working.no action movies, no utv movies,also some english moive channels r working,and also not giving proper cable in 24 hours only 15 to 16 hours cable working other wise maximum channels not working ..i have two set top boxes and both r low quality Remote not working good, we pay 2500 Rs/= for 2 boxes & i pay 300 per month fees ...I would request to U please take action our cable operator..

RAHUL ARORA

Posted on Sep 11, 2013

i want to change my post paid connection of idea of above mentioned number in to prepaid. For which i had gone for ideas authorised center behind meerut university. There was one fellow called naman refuse to change my post paid number into prepaid number because he is demanding for permission from taxsila public school my previous institution. Now how it could be possible for me to provide and why. This number is on my name and I am paying the bill and I want to change it in to prepaid and I am providing the required document i.e. voter id and my photo graph. Than why the company is harassing me by doing so. Please help me either to change my connection in to prepaid or to disconnect it.

Deepak Srinath

Posted on Sep 11, 2013

Reliance PRI line phone numbers are 30107600 to 623 We are running an collection agency, where making calls is important and the only job also. We got Reliance PRI line installed in our company on 02nd of Sep'13 and on 5th of Sep'13 there was PRI link down at around 11.00am and same was complained to Reliance customer care and got Complaint number bearing 208541976, but it was rectified on 09th Sep' 13. Again on 10th of Sep'13 at around 12.30 pm PRI link was down and complaint was raised with customer care of Relaince and got complaint number bearing 208713141 and the same was rectified on 11th of Sep'13 at around 10.00AM and it was working till 12.15pm, after which same issue of PRI link down and it was intimated to reliance customer care for which they gave complaint number bearing 208754829 and problem is not solved yet. At present we are claiming for 3 days "LOSS" a compensation of Rs. 199500.00. Please help us getting funds for the LOSS caused by Reliance communications.

N Dinesh Kumar

Posted on Sep 11, 2013

My name is N Dinesh Kumar. I am from Mumbai. My Mobile Number is - 91-9930951524 I have purchased the XOLO 800 handset on 6th July,2013. The IMEI number for the set is 9113067503101186 and the serial number is Q800413E0031019. The phone got dead in one month of the purchase for which I have lodged the complaint in the customer care on 16th August,2013 (complaint number – 310000093610) and as per customer care executive instruction submitted the XOLO 800 handset to the nearest collection point on 17th August,2013. The collection point address is : - SS4/232 , Sector-2, opposite Meghdute cinema, Vashi, Navi Mumbai- 400705. As per the customer care the phone will be repaired in 5 working days and I will get the SMS or Call from the service center and I can collect the phone within 48 hr from the collection point. Now it’s been more than 15 days. Neither the Phone got repaired nor I got any call from anywhere. I have called several times to customer care to know the status of the

Monoj Biswas

Posted on Sep 09, 2013

I am a customer of cable service provider from Kolkata-700124. As per the new TRAI regulations we are authorized to choose our the channels as our own preference, but the service providers are making their own packages as their own preference.As a result we are forced to pay for the channels which we are not interested to watch. So it is our kind request that you take the necessary steps regarding this and advise us the next course of actions and whether we can approach the nearest Consumer Forum Office.

Dolly Bhasin

Posted on Sep 09, 2013

I have a MTS connection for data (through a dongle)which has not been working since May 1, 2013. On repeated complaints the same has not been corrected and the service is not restored at all. Bills are being raised by MTS for subsequent months while I have categorically said that if the service is not being restored, please disconnect my service. I have paid the last bill on 18th May, 2013 on the assurance that the service is disconnected, but the bills are still being sent, while the service is not delivered at all. Additionally, I have been threatened with legal action for non payment of bills. I have been constantly harnessed on my mobile phone with obscene messages from some people from MTS. I had purchased a data dongle (cost- Rs.3000) which is useless because MTS is not delivering the service. The amount of bills raised after the above is Rs.1820. I would like to file a complaint against MTS to withdraw the bills for the period service was not rendered and buyback my dongle.

Ashok

Posted on Sep 09, 2013

Dear Sir, I am using Idea services. From last 3-4 times this Idea company has been deducted from my main balance like Rs. 30/- some time Rs. 50/-. After complaining to customer care no one is there to listen the complain every time they are telling the same that you have used this services. Now I really became very frustrated with Idea act. They cheat their customer like this and never refund.... you are requested to pls help..

Avishek Nath

Posted on Sep 08, 2013

Wrong information provided by vodafone regarding 3g plan for which i got a bill of 1337.77 . When i asked for a 3g plan they activated a 3g plan of 250 saying i will have a usage of 1gb 3g after which it will be converted to 2g unlimited, but when i got my bill for the last month and my usage was 1.5gb i was charged around 1337.77. I have repeatedly complained to vodafone,but its not getting resolved. They are now saying that its not a unlimited plan. I can't afford to pay such an amount for wrong information provided. My vodafone no. is 9804465664. Please look into it as i am tired of complaining to vodafone.

Anindya Biswas

Posted on Sep 07, 2013

Dear Sir , I am postpaid user of vodafone mobile for the last three years and I have always paid the bill on time . I am a heavy data user and was using 3G services for the last 2- 2.5 years and recently I have requested vodafone to change the scheme from 3G to 2G data plan and for that i have sent the required sms to the service provider on 22.08.2013 . However the service provider says that they have deactivate the 3G plan according to my request but have failed to activate the 2G plan in the captioned mobile no ( 9674465678) and have charged me for per KB of data usage which is very high . I know i am a heavy user of data services and have accordingly tried to activate the data plan so suit my requirement but vodafone has failed to activate the same and is now asking to pay almost Rs 2400/- for a service for which i have to pay only Rs 199 if the plan is activated on time . I am attaching the screen shot of my mobile where the details of the sms sent is recorded . You are requested to take the matter with the service providor . I want vodafone to activate the VMC 199 plan in my mobile no 9674465678 with effect from 22.08.2013 only .

Pratim Kr Biswas

Posted on Sep 07, 2013

I had taken a post paid plan by the name of 'Talk More 299' in Oct'12 on my mobile no 8100226199, in which Vodafone was providing deduction of Rs 100 as discount making the actual rent as Rs 199. This was part of the plan and the customer was entitled to this as a special offer. Anyone taking this plan during that period would be entitled to actual rent of Rs 199. Suddenly in the bill for July'13, I found out that they have deducted Rs 50 only and not Rs 100 as in the previous bills. I have written to customer care, Nodal Officer and Appellate authority but nothing has happened. They have written me back stating they can continue to provide rs 100 discount as part of the plan for another 3 months but not more. They have even called up and told me that they can change plans having offered earlier to customers as per the change in system and if the Management thinks so. They are also not providing soft copy of itemized bills from May'13 onwards in spite of several requests.

Nagammai

Posted on Sep 07, 2013

My Airtel Blackberry phone loses 0.10 paise frequently due to unknown services enabled. This happens quite frequently that all my balance recharged get sucked everyday due to unwanted services which are not enabled in cautious to me.

R RAMANATHAN

Posted on Sep 03, 2013

SUNDIRECT HD CONNECTION When I purchased Samsung LED TV I was given Sundirect HD connection as Gift on 23.03.2010. I was using the same till 10.03.2012. As I have shifted to another residence locally, I contacted the local Sundirect Dealer "SRI SAI AKSHAR AGENCIES" ATTAPUR X ROAD, HYDERABAD 500005 CELL: 9298105979. He has send his technician Mr Naresh and taken my entire set vide their acknowledgement Receipt No.9685 dated 10.03.2012. From that date onwards I have been requesting them on phone to shift the same to my new residence at Gachibowli, Hyderabad. But, they give some excuses and inform me that they will be doing shortly. On 28.08.2013 I lodged a complaint with Sundirect HD customer care with Compaint NO. 1-8888862660. They have informed me that the complaint has been assigned to their engineer and will be attended shortly and will be resolved within 48 hours. From that day onwards I have been contacting them daily but without any result. Pl. arrange for connection.

vijay bhatt

Posted on Sep 02, 2013

I paid Bills of Mobile and 3G - I got the acknowledggemnt from Reliance for the payments - Still Reliance Recovery Agents kept on calling me and harassing me for making the payment - they never bothered to listen that the payment was already made- tremendous mental agony caused

Shazia Asra

Posted on Sep 02, 2013

Dear Sir, My Reliance data card no 9379427405 with RSN no RZTCDC110980679 has always given me a problem.The internet gets disconnected every 5 minutes.Other data cards work fine on my laptop. I have escalated this several times since the last 6 months to various reliance outlets in person. However there is still no resolution to the problem Every month I end up paying INR 900/ as a fixed monthly plan charges. I have visited Reliance communication outlet near Ramaiah college busstop( close to Mathikere ) Bangalore.However this is not yet resolved. Please help me to get this resolved and I need justice to this. Contact person at Reliance communication is Hussain +919379913930. I require full refund as I had never been using this card fully due to the problem. Regards, Shazia

jitender

Posted on Sep 01, 2013

My airtel no 9717157867 and airtel company extra charge 2500 & extra bil charge it my first bill pls do something

MOHIT GOYAL

Posted on Aug 29, 2013

This is with reference to the barring of my TATA DOCOMO mobile No. ( 9259079733). I am using this No. for last 7-8 year. In the beginning it was TATA INDICOM No. but for last around 3 yr. I am using this no. as TATA DOCOMO by getting it port into DOCOMO. At the time of porting I submitted the complete document again with the respective outlet in Modinagar ( DIST: GHAZIABAD) and it is quite understandable that without complete document ported no. can not be activated. but day before yesterday I got a SMS from TATA DOCOMO that your document is not submitted and your no. will be barred within 24 Hr. At that time I was out of town and not having ID with me. Today My is Barred due to Non submitting of documents. Sir some question are unanswered by TATA DOCOMO. Question-1 There is one question is questionable that if My ID/ Documents were not with the DOCOMO company than how my No. was in working for last 3 yr. although is submitted the same at the time of porting the no. Question-

MOHIT GOYAL

Posted on Aug 29, 2013

FAcing problem of barring phone no-92590733. without valid reason. the reason given was document non submission by me. but I have submitted the same arroung 3 yr back. if it was not with TATA DOCOMO than how it is possible to run the no. for 3 yr without documents. is it legal

nikhil kadam

Posted on Aug 27, 2013

i have a vodafone postpaid CUG simcard no. 9167268886, for which i had been issued a bill amount of rs. 18000 for the month of apr/may. further when i am discussing the issue with them about the bill, they state that i have used above 2 gb of data pack in just 10 days.in reply to this i had kept my point were i stated that in 8 working hours in my office i use the private wi fi network for internet usage where the mobile internet is switched off! but still they relent to accept this and now they have sent me a fake legal notice dated on 12/8/2013 which i recieved it on 26/08/2013. now they stated in the notice that i should pay this amount in 7 days. but how can i pay the bill without proper addresing. i know here that my money is being indirectly stealed and threateningly demanded! please suggest on this!

Sanjay Kulkarni

Posted on Aug 27, 2013

Respected Sir/Madam, Purchased SonyXperiaZ mobile phone on 10.07.2013.Three weeks ago phone developed a fine crack on the touch pad&was tried to unlock the phone but the touchpad wasn't responding, in the process the crack developed a bit more near keypad Registered a complaint with Sony Service & visited authorised service center at Indiranagar, Bangalore. Service Engineer refused to accept the mobile phone stating "Physical Damage". Persued the matter with Sony Service over their toll free No. & interacted with various executives at many times, initially it was time buying tactic & later they came out with the solution of replacing the handset at the cost of about Rs.20,000.00, where as the cost of an entire handset is Rs.38,000.00. Sony India Pvt Ltd. seems not have facility in India to repair / replace the defective part under warranty. Feel cheated by the deficiency of service & request yourselves intervene to get justice. Thanking you

Dhawal

Posted on Aug 26, 2013

Regarding misrepresentation of postpaid plan

Rajat kumar sahoo

Posted on Aug 26, 2013

I bearing cell no-8857864783, bring it to your notice that on 13.08.2013 my main account balance is deducted approximately Rs40 and when I contact customer care regarding this matter they told me that there was a call from my cell no on 543218 (480sec) and that’s why it is deducted but in fact there is no call on such no. this is totally fake. And also the customer care executive told me to wait on line for transferring the call to their superior concern person to resolve the issue but these all are in vein, as waiting for atleast15 min. there is no respond on the other side (only uninor slogan) but I’ll be charged for this 15 min @ 50p/3sec. So who will responsible for that 1) 1st unwanted call deduction 2) Unnecessary call charge(cu.care) waiting for at least 15min. 3) And lastly there is no response from your senior perhaps there is no senior person as it’s Saturday These all shows how responsible and dedicated your system is. This is a horrible issue so please l

T HARI PRASAD

Posted on Aug 24, 2013

Sir, I have paid total due amount of my airtel mobile 9676992636(Receipt No.245895, dt.22.8.13) the agent assured that services will be restored by 9 PM of 22.8.13, but till today (24.8.13) services were not restored, out going facility is not provided to me, due to which i am facing lot of inconvenience to me. Please take neessary action against the concerned.

SANDEEP KUMAR

Posted on Aug 24, 2013

Sir, maine apna no.9887813994 Reliance GSM se IDEA GSM mai PORT IN karwaya tha.Jo ki 22 AUGUST 2013 ko IDEA mai PORT bhi ho gaya tha.But 23 AUGUST tak meri SIM CARD mai IDEA ke NETWORK nahi aaye.Maine 198 par call karke pucha to IDEA CUSTOMER CARE ne keha ki aapki VERIFICATION WRONG hai.Jab mere mobile mai IDEA ke NETWORK hi nahi aaye to VERIFICATION kisne ki???Plz help me. SANDEEP KUMAR 9887813994 Alternate contact no. 7740975642

gauri rajendra kamble

Posted on Aug 23, 2013

i have purchesed a mobile of nokia companey nokia lumia 720.but within in a week it has got switched off. and now also its not working properly.it vibrates suddenly,hangs.its been sent to companey's head office for 2 times.but the problem is still there,i have requested them for replacement bur they dint show any concern.please help me in this case

sanjana Sinha

Posted on Aug 23, 2013

I have purchased a pre-paid mobile phone no. 9313607466 from Reliance World at Sec-22, Gurgaon a week ago.At the time of purchase the documents were deposited and a form was signed.The sales person at R World sid the formalities are over . The connection was activated and I could use is for two days without any isuue. But suddenly one day my incoming were disabled. I visited R-world who said that a person visied your home and you were not available for verification . We answered that we were not told in advance regarding the visit and hence we can not be available all the time waiting a person to visit.We requested the visit to be made after intimation.Afterwards we visited the said R World three times but no body visied our home, neither connection to my mobile has been re-sored. We have made several calls to customer-care numbers also, but they ask us to visit R-wrld again and again. Till now mobile is not working. I seek restoration of mobile and a penaly of Rs. 50000.00 for harassment.

k h suresh

Posted on Aug 23, 2013

I was subsribed to Airtel for the last about 10 yrs with mob no. 98807 04500. Of late due to their bad service, I opted to port the number to Vodafone.From 20th june'13 Till the date of porting(1st week of july), Airtel has charged me an amount of Rs.174.30(deducted from my security deposit and balance refunded). However on my repeated requests through mails and phone calls to the customer care no. 98450 12345, Airtel is not providing me the bill. I can provide all mail copies sent and reply received from them so far. Since I had received an SMS mentioning that the bill amt was Rs. 125 and that they have deducted more and not supporting their claim with relevant bill, I seek redressal from this forum. Suresh

Navneet Singh Rawat

Posted on Aug 22, 2013

Dear Sir/Madam, I am postpaid customer of vodafone and felt cheated after my recent two months vodafone bill of July and August 2013. Actually i have register two no. under vodafone Friend and Family (FnF) scheme so that i can call at those no's with some discounted tariff but inspite of discounted call rate on FnF no's, Vodafone Delhi charged me three times the actual rate ( i.e. 1.50 Rs Per Minute normally it is 50 paise per minute). I have been felt cheated and please do the needful. With Best Regards, Navneet Singh Rawat Phone No. 8377017123

BISWAJIT KUMAR

Posted on Aug 22, 2013

i have been constantly harassed by AIRCEL since few days. it is hapenning that every second or third day my balance got deducted without any reason. at first i was deducted RS.15 which i never got refunded and now RS.5 has been deducted. i am fully disturbed. Pls help.

Rabisankar Mishra

Posted on Aug 22, 2013

Dear Sir/madam, This is in reference to the mail received from airtel regarding the payment due of Moble No 9717273567. The said mobile no (9717273567) I was using when I was in Delhi. In April2013 I was transferred to Mumbai. I hold my no for one month and after that I have taken on new Airtel Connection in Mumbai circle (from you Chembur Relationship center). Before taking New connection on 20th may I have made a written application for termination of my old(9717273567) connection as my billing cycle was 24th to 23rd in every month. Along with the written application I have also wrote in 121@in.airtel.com on 21st may for termination of my Delhi Connection(9717273567). Payment due for the month of May13 I I made payment in 7/6/13 and after that also they did not terminate my no and raising the bills. Now they are written me that they will take legal action on me and send a legal notice asking for Rs. 1858.64. Please advise what to do? Rgds, Rabisankar Mishra 7738103883

Alok Kesarwani

Posted on Aug 21, 2013

I procured a Reliance postpaid connection on 26th June,2013 and was provided a brochure containing the details of the tariff plans. After a month when the bill was issued, it had different tariff for roaming compared to what was promised in the brochure. Inspite of following up since the last one month there has been no resolution on this and on top of it the outgoing services on the no have been discontinued.

Harsh Jain

Posted on Aug 20, 2013

This complaint is against Tata Docomo. I am facing Network problem at my office. I don't get even single tower in office which is causing lots problem in business as this is business. This problem is since March 2013. Recently their engineer came to office and proposed repeater for good connectivity. They committed to install repeater but now they are like it is not possible giving silly reasons. Due this problem I am facing lots of problem as this business number and this number given to everyone. This people commit and then cheat by telling silly reasons.

minhaz

Posted on Aug 19, 2013

I need to complaint against vodafone as my international roaming was paid and deactivated still they were charging 149 every month since last year. I paid 2300 Rs extra.

Sanjeev Kumar

Posted on Aug 18, 2013

I have taken an internet plan for Rs 94 for 5 GB on my mobile no 9250786140 from Tata Indicom.Now i have used appx 4 GB but still the company has charged me Rs 2300 appx for this usage and barred my outgoing calls before raising my bill.Now they are saying to deposit the amount.I had called them 10 times and every time they are raising a complaint and doing nothing.Please make my bill rectified and start my outgoing.My all bills are paid on time.

Raghavendra

Posted on Aug 17, 2013

Dear Sir, Me deactivate my account my MTS number november, not its activated without informing me.please tel me what can i do.

Ravi Ranjan Kishor

Posted on Aug 17, 2013

I am Tata docomo consumer.I have recharged 3G netpack offered by the subscriber. I was browsing YouTube and I found an amount of RS 135 was deducted from my account though the 3G data usage was available in my account. On complaining they refused to write complaint and they were stating that I was using chargeable link i.e, They are terming YouTube as chargeable link however, even a child knows YouTube is not chargeable. This incident happened and reported on 17/08/2013 at 13:42hrs. I want my amount to be refunded with compensation.

Fredy Francis

Posted on Aug 14, 2013

We are 3 friends form Kerala. We ha applied for SIM cards from DOCOMO and Aircel(for datacard) for our stay at Bangalore. It had been almost 2 weeks that we have taken the SIM card, but the SIM is not activates as of yet. We took the additional effort to book the SIM through Autherised Service Centres of the Provider and made sure our ID cards are clear enough. There had been NO news from the service providers and we are waisting our valuble money in getting in chat with the misinformed customer care officials. They are even refusing to connect to proper authorities.. All this time we are roaming and each day we remain SIMless is actually additional financial burden on us. This is serious irresponsibility from the Service providers after easily getting the SIM+FRC form the customers. Need readdresal on this..

ravi kumar

Posted on Aug 13, 2013

i had made a request to change my vodafone prepaid no. 9953492332 to postpaid dated 24-8-2013. but from the date 27-7-2013 registration of my existing prepaid no. had been cancelled by the company. i had made lot of complaint in company customer care, vodafone store and also to the executive who took my document for this change named bhupinder contact no. ,but till date my no. is not restarted by company. i m facing a lot of difficulty from this. kindly take neccesary action agianst componay and provide me justice and componsation

santosh gupta

Posted on Aug 12, 2013

MICROMAX INFORMATICS LTD, MODEL NO. A116 santosh kumar gupta (8806086207) freegupta2009@gmail.com To the, Customer Care Officer , Micromax Informatics Ltd., 21/14A,Phase-II,Naraina Industrial Area, New Delhi-110 028 SUB:- Malfunction of MICROMAXcanvas HD phone Model : A116- Follow up action Ref:- My E-mail dated 05/08/2013. Respected Sir/Madam, I had mentioned about the subject problem faced by me under referred E-mail but till date I have not got my handset back from micromax service center,ambernath. I have been regularly visiting the micromax service center ambernath for past 05 days but they are unable to deliver the same on pretex that the company has not shipped the spares of hand set. With this regard I had contacted to your micromax gourgoan office and lodged a complaint . Executive from micromax gourgoan office had lodged my grievance under complaint No. 06081311562 & had assured me that the problem will be resolved in 07 working days . 08 days have passed

navneet nagda

Posted on Aug 10, 2013

Subject : problem in new connection. I wish to take 10 new mobile connection for my family members, visited vodafone stores annapurna rd Indore for few good Nos they offers me 80 Nos via email on 29 July, I selected 10 Nos from list and submitted documents and Rs 2500/- ( asked deposit for each as advance) on 31 July. 11.00 AM. Store issued me 10 Sims with commitment to be active with in 24 hrs. Till time these sims are not active. Vodafone store Bhaskar Agencies Roop Tower Annapurna Road Indore and submitted all documents along with cash Rs 2500/- ( Rs 250 as advance deposit for every connection) on 31st July 2013 11 AM but till date store in charge Mr Uday is not even giving any reason since last 7 days and every time saying that connections will be active with in few hours. 4 days back I have cancelled 4 Nos and requested to start 6 Nos. but not stared till now after 10 days. I am requesting to refund my documents and amount Rs 2500 back but they are not respondin if you require U

sandeep dahiya

Posted on Aug 09, 2013

My new SONY Xperia Z phone screen is broken, while the phone was in my pocket. There is no external damage to the phone. Sony expects me now pay Rs.22000 and exchange my handset with a new handset. Because they do not have capability yet to fix these phones. I have tried at all levels for the past 3.5 months for someone in Sony to help me out and charge me an amount which commensurate to the cost of screen. Comparable phones with other brands get repaired at Rs. 6000 to 7000. There is no response from sony. I request you to please take up my case and help me out of this. I have paid Rs39000 for this phone and I am not able to use it. Thanks Sandeep

D P Purandare

Posted on Aug 05, 2013

I wish to File coplaint against Matrix for bill during USA ,Canada Visit. I have filled up your form with supporting documents. I wish to submit it today with personal visit by paying registration charges.Regards.

kadam kumar

Posted on Aug 04, 2013

I applied for post paid to pre paid of my no 9867315876 on 27th July at Chakala, Airtel Gallery,Mumbai. But even after 1 week my problem remains unsolved. I even mailed so many times to 121 and airtel nodal officer but all in vain. I even tried so many times on 121,9892098920,9890098900 but the reply is same either ur no is activated in 1 hour or contact gallery which I have already visited four times at Chakla,Andheri. Its very very frustating for me that inspite of giving my complaints in writing they are not taking it seriously and the problem remains unsolved. Please tell me is there any way to lodge a strong complaint against Airtel Company for mental agony.... I would like to spread this message by complaining against airtel towards your platform because normal people have no other choices to here and there .

Nikhil Babu

Posted on Aug 04, 2013

I have purchase a New Samsung tab 3 T211 from reliance digital at gold souke mall,kochi,kerala on 03-08-2013.The set was demonstrated by one of the executive in the showroom.When i reached home and tried to add an email account it is seen that a gmail account has been already logged inn and an application(moneycontrol) is also downloaded.So how this all happens in a sealed box.I have contacted the store and they are not giving a proper answer .This is definetly a matter of fraud from the store.So kindly help me to resolve the matter.

Mahipal Singh

Posted on Aug 03, 2013

Sir, We are getting Wrong bill from Tata Indiccom from last 5 months for the number 9212257833 taken in my wife name. We have requested at All levels still Tata Indicom is not correcting the wrong bill.Repeated request I have made to Tata Indicom for correction of wrong Bill but still No solutions from last Three months. My Number has been in TSP mode ( Suspension mode ) from last three months although the mistake is done by tata indicom for sending wrong bills repeatedly charging for the services which we have not requested & applied for. DL-Call Waiting - C-Mo 25.00 DL -C-Mo-CLI Presentation 25.00 T2T Talk More Local Pack Rental 50.00 CMO Pay Per Sec@ 249 Plan Monthly Rental 249.00 CMO HSIA 1GB@300 Pack Monthly Rental 300.00 Total Monthly Rentals : Rs. 649.00 We have Not requested this CMO HSIA plan from tata indicom still we are getting bills for the same. Regards Mahipal Singh

Gavin Mathos

Posted on Aug 03, 2013

I was getting full Network of Reliance Netconnect+ in My Residence Area. But i am getting very Slow Speed of Reliance Netconnect+ in My Area i.e 100KBPS. I am facing the problem in My Area from the Time of Activation of My Reliance Netconnect + Connection i.e from 28/04/2013 past 2 Months. Atleast i should get Internet Speed between 1 MBPS to 3.1 MBPS. The Speed i am getting in My Area is very Slow. I have Launched many times Complain to Reliance regarding Slow Internet Speed at My Residence, buy My problem regarding Slow Internet Speed at My Residence is not getting resolved. I have launched mant times Complain to Relaince regarding Slow Internet Speed at My Residence, but My problem is not getting resoled. My request to you is see to problem about why is Reliance not solving the My problem regarding Slow Internet Speed in My Area & take action against the Company.

Ritu Jain

Posted on Aug 02, 2013

Vodafone is changing their tariffs every other day which is not bad, but they have no rollback policy for customers who are not aware of those tariff changes they just simply deactivate their current pack and activate any useless plan and deduct money from their balance I ma facing monetary loss like this from past 2 months when try to contact customer care, they just simply reply that they cant help

Parveez Shariff

Posted on Aug 01, 2013

Vodafone changed me for service without notifying about the plan change

PRITAM SAU

Posted on Jul 29, 2013

I used a tata docomo prepaid no. 9038204304.Some one call me & offer to change it postpaid. When my 1st month postpaid bill sent my house i saw there is another noumber which i not use..but the account name was mine. I immidaite deactivate the no from TATA STORE. But the due amount of the second no till pending.I give my bill amount agains the mobile no 9038204304.& which is most important that in the submitted document there is someone duplicate my signature..cause my name speeling is "PRITAM SAU" but who signed on the document wrongly written "Pritam Sou" & that time i confirmed someone cheated with me.

Saurav Jain

Posted on Jul 27, 2013

Airtel has over charged me for internet , they gave me half information and deactivated my internet plan.

jayant chhabra

Posted on Jul 26, 2013

i have taken a new number of vodafone in kolkota. they promised me 50 mins of talk time if i pay the bill online.a representative of them came to take my email id from my place. being a prepaid number they haven"t mailed or send me a hard copy of the bill. and moreover when i called up they didn't gave me the benefit what they have promised. in between they stoped my services and i was left alone in an unknown place. till date i havent received either a soft or a hard copy of the bill and forced me to pay the bill if i have to get the services back. moreover i have called them up thrice for this problem but evertime they fix up a call back which i havent received inspite of reminders.

Jitesh Jindal

Posted on Jul 25, 2013

I have purchased a micromax A57 model mobile invoice no 6374 dated 15-04-2013 but since then my phone is not working properly i have complaint many times to shopkeeper n service centre but it does not help please help

Ram Prasad

Posted on Jul 24, 2013

I have been charged monthly rent Rs.450 for Gprs for 2 GB 3G data. My gprs services are barred 4 times in a month although my free data was not used even 20 %. My outgoing services are also barred more than 5 times in a month and it was not restored . I have e maild regarding regarding the services which was barred to corporate care,vodaforne care,even nodal office also but no use. My outgoing services are got activated today e.i 24/07/2013. I have been charged Rs.3500 for GPTS in the month of May .I was forced to pay the inflated bill because I wanted to retain the no. For the last of 5 month I have been cheated by the company. I want to get compansated for this harreshment.

TILOK ROY CHOUDHURY

Posted on Jul 23, 2013

I BOUGHT A BLUETOOTH HEADSET MODEL NO:BH-111 ON 18/03/2013 WHICH IS STILL UNDER WARRANTY.ON 11/07/2013 IT STOPPED WORKING AND I DEPOSITED IT TO THE NOKIA SERVICE CENTER(INFOTEL SERVICES,1 EKDALIA ROAD,KOLKATA-19 HAVING PHONE NO:033-4007 6900)MY JOB NO IS 265504886/130712/45. TILL NOW THEY HAVE NOT BEEN ABLE TO GIVE ME THE REPLACMENT NOR THEY ARE TELLING ME CLEARLY WHEN I WOULD GET MY HEADSET.THIS IS JUST NOT ACCEPTABLE FROM A COMPANY LIKE NOKIA TO HARRASS THE CUSTOMERS AND RUN HIM EVERYDAY TO THEIR SERVICE CENTER FOR REPLACMENT OF HIS GOOD WHICH HE HAS BOUGHT WITH HIS HARD EARNED MONEY.SIR I WOULD REQUEST YOU TO PLEASE LOOK INTO THIS MATTER AND I AM WRITING TO YOU WITH THE HOPE THAT YOU WOULD BE ABLE TO HELP ME IN THIS SITUATION.PLEASE DO THE NEEDFUL WAITING FOR YOUR RESPONSE. THANKING YOU TILOK ROY CHOUDHURY 9804082678

sikander khan

Posted on Jul 23, 2013

sir mera idea ka no jisme 350rs wala plan chal raha hai jiska bill 400rs ke around har mahine aata hai magar is baar inhone 1100rs ka bill bhej diya bolte hai april ka bill due hai mere samjh mein yeh nahi ata ki inhone froad ka kaam kab se suru kar diya jab ke april ka bill mein pay kar chuka hun aur mera no bhi band kar diya hai yeh no mein 6 years se use kar raha hun aur idea wale misbihave karke baat karte hai pls something do for me

Akshay

Posted on Jul 23, 2013

I akshay pathak has been misrepresnted by the mts representative while purchasing the mts m blaze ,a year ago. I had been told by the representative that to pay 1000 for the dongal (m blaze) and you will get the unlimited data free for 1 month. but unfortunitely it doesnot stand still and after one month bill came of Rs 1644,and i try to contact that representative but he failed to answer the call and after many hard work i found that his mobile was switched off.Now the mts customer care had send me the letter and they are taking the criminal proceeding action against me !! so i request you to solve my problem as earniest ??

jayant chhabra

Posted on Jul 22, 2013

I have taken a new no of vodafone in calcutta. There was a person fron their side who came to my place after 2 to 3 days and offered free 50mins of talktime if I pay my bills online. He took my email id and left. Being a postpaid no. I have till date not received a hard or soft copy of the bill. On 17/07/2013 I was told about my due balance by sms. The company didn't give me the benefit of those 50 mins which they promised I came to know after calling the Vodafone care. On asking them to do so. The person arranged a call back which till date I couldn't receive and they said there was a problem in contacting me.this exercise has been done thrice by me. In between they stopped my services and was left helpless in an unknown place, asking me to pay the bill even when I dont have a copy of it.

Ashish Mishra

Posted on Jul 22, 2013

I had ported out my no. 9773593913 from Loop to Tata Docomo. I had activated GPRS plan of Rs. 50 for 0.5GB for 30 days. They have charged me unnecessarily for extra usage of GPRS data. I have not used any extra GPRS data exceeding my limit. Also they have charged me additionally for sending International SMS which is again unnecessarily charged as no International SMS has been sent by my number. I spoke to the Customer Service Executive but he has not provided me a proper solution denying me a waiver of the extra expenses & refused to transfer my call to the higher authority.

Manga Ram

Posted on Jul 20, 2013

I have recharged online from airtel.infor the amount of Rs.250/-. But i have got talktime of 265/- instead of 275/-. These denominations are clearly visible on airtel.inthat if you recharge with 250/-, you get 275/-. I have spoken to customer care officer Sheetal,she told me that that scheme is modified w.e.f 18july 13 and it takes72hrs for the website to update. My reference to her call is 1072030788200. I want 10 rupees talktime more in my mobile as it was displayed on the website.Please do the needfull and soon. My airtel mobile number is 9004898655.date is 20july13 and time was between 2pm-3pm.

Md Afjal Reza

Posted on Jul 20, 2013

Dear sir/madam,i md afjal reza from bokaro(jharkhand)came here with a problem which is not major but also can't underestimate.my no is 8092793494 which is a no of TataDocomo co. it is not first time to face such type of problem for me,that's why i came here to resolve it.now a day the co will deducted my balance for the services which i don't make any request even need.today my balance of Rs15 plus 1GB data have been deducted without any subscription.and i request him to give back my balance then can't do like this.even they are unable to give informatio for such deduction. so please take some emidiate action agains such activities.

Shalini Kapoor

Posted on Jul 19, 2013

Dear Sir/ Madam My wife was the DSA for Airtel in Bangalore under SHA Teleservices. She has resigned from the DSA and the documents were given with full and final statement received from Airtel in the month February'13 and given to the Manager (Mr. Anshuman) as per the documenst required by the company. After the documents were given she was assured that the refund amount (25000/-), will take 40 days from the time of submission of the documents. Now, she has been chasing Airtel for the refund and everytime we have called the answer is will be done soon. We even spoke to the Manager of Mr. Anshuman, Mr. Nagaraj Gokhle and intitially he did mention that will let us know about the refund and now he came back that I am not aware the case so cannot help. After, all this we called the finance Mr. Manjunath and he mentioned that the refund will take 4 months. It has become extremy difficult and impossible as no body is answering properly and more over there is no clarity on the refund. Even, if the company says 4 months, we submitted the documents to Mr. Anshuman in the month of February'13 and accoridng to that also it is almost 5 months. I would thus request you to please look into the same help in resolving the same as the earliest. Thanking you Regards Ajay Kapoor H/o Shalini Kapoor (Prop. SHA Teleservices) +9`18197339977

Avik Das

Posted on Jul 18, 2013

The broadband facility of my telephone number (033-24186782), is not working for almost a month. I have raised several complaints, but all the complaints get closed without taking proper action. I had to even visit to the Jadavpur Telephone office, to check if the modem is working properly. Every time the authorized personal assures me that the connection will work fine and they close the complaint. But still it is not working. They have never visited to my place to check what is wrong and why it is not working for last one month. In this case, I have a basic question on the apathy to your employee towards resolving the issues we face. Do they even care about the issues we face? If this continues like this, I am not sure why I should continue with your broadband connection. And to be more specific, why should I pay my landline bill for the month of June’2013.

The Bombay Commodity Exchange Ltd.,

Posted on Jul 16, 2013

Our two MTNL Phones 23449072 and 23421510 have been completely dead since 17th June, 2013. Our complaint docket no. is 184. We also followed this by a letter dated 27th June, 2013 to Mandvi Telephone Exchange, Mumbai. Even after 1 month, these two telephones remain dead.There is no response from MTNL.

Satender Sharma

Posted on Jul 15, 2013

I have already requested to MNP my No. 3 time from BSNL to idea But due to fault of BSNL I am still struggling to port my No. 9254923792

Parth Badheka

Posted on Jul 11, 2013

I have been a vodafone customer since 6 years now and have been regularly paying my bills, For the month of June I was travelling out of the country and came back on 24-6-13.I started receiving collection calls,i was surprised.I checked with my office,they showed me the slip saying cheque deposited on 17-6-13.I kept on receiving many calls and I managed to get my office pass book and mailed them the copy,which clearly showed a credit to Vodafone on 22nd June 13(last date 25-6-13).I also received a call from Jayesh,who said he will ensure no collection calls are received on the morning of 11th July 2013.By night around 8 30,they suddenly disconnected my net and out going calls.I called up their customer care ,Anirudh spoke to me rudely and alleging I am lying If the passbook entry is also showing credit to vodafone,they didnt investigate at their end after showing proof of credit to Vodafone vide passbook.It clearly shows vodafone is embezzling funds off paying customers...Parth,Adv

SANDEEP KUMAR

Posted on Jul 09, 2013

Sir,maine apna no.9887813994 IDEA se RELIANCE mai 6 Oct.2012mai PORT karwaya tha.Jo ki RELIANCE GSM mai PORT bhi ho gaya tha.But RCOM GSM ne mere documents abhi tak UPDATE nahi kiye.Jabki main apne DOCUMENTS 3baar SUBMIT karwa chuka hu.Last time maine apne document 21JUNE2013 ko SUBMIT karwaye the.Rcom (MUMBAI) wale mujhse pichle 20 dino se TIME PASS kar rahe hai.Rcom walo ne mujhe MENTALLY DISTURB kar rakha hai.Main RCOM se bahut pareshaan hu but ye ab mujhe PORTING CODE bhi nahi bhej rahe hai.

manish jha

Posted on Jul 07, 2013

I am stop my no.8053337158 on dt.19/3/2013.& pay balance amount on dated 7/4/13.But they are activate again my no. on 21/5/13 without my permission today recieved the bill of this amount.Today 6/7/13 I give him complaint application regarding this no.8053337158 how start this no.But they are stop my another no.9671530158.(which is register on my name).they are give me complaint no.742255726 I want take action how they are start this no.If somebody missuses this no. one whose responsible for that.

Prasannakumar Badam

Posted on Jul 07, 2013

Idea Cellular has barred my incoming and outgoing calls even after submitting all the required documents without any prior information.Even if they require some documents they should have asked me to submit before barring the calls. I have missed many important and official calls which costed me my reputation at work due to which i may even lost my promotion at work. I have been a loyal customer to Idea since last three years. Please take necessary action on the Idea Cellular for the inconvinience it caused me.

manish jha

Posted on Jul 06, 2013

Sushant Duggal

Posted on Jul 06, 2013

Good evening Sir/ Ma'am, I am having a airtel broadband connection at my home & wanted to install a new Airtel broadband connection in my office. So, I had purchased a new D-link modem for my home & shifted my original modem of BEETAL 450TC1 ADSL2 + Router to my office. But the Airtel executive told me that the old modem is not working properly & since it's under warranty you can get it replaced by Airtel by making complaint of the same . So, I made complaint of the same on 4th july via reference no. 35136436 at approx 9.58 pm (since, my modem's warranty is till 9th July 2013) then I agian called you in the morning and your executive from Airtel told me that modem will be replaced by evening but to my shock, my complaint had been closed with no reason then I again made a complaint no. via ref no.:- 35194076 but they had closed this one also. I had contacted their Customer Care, Nodal Officer, Appeallate Authority, & to their corporate head via mail but no response yet.

Pravas Kumar Mohapatra

Posted on Jul 06, 2013

This is complain against Reliance Telecom. I have given a request on 28.06.2013, it has still pending and I am not able to receive any Call and SMS. Reliance Web World of T. Nagar Branch, Chennai and Reliance Customer Care is not resolving anything. In Details : I have given request to change from GMS to CDMA Service with same number on 28.06.2013 but till now not solving the matter. I am not receive any call or sms. I have financially loss many opportunities and mentally depressed. Request you, Kindly resolve the matter immediately. Thanks

Harsha Daga

Posted on Jul 05, 2013

This complaint is against Vodafone India where I have been billed unreasonably for internet charges wherein I had confirmed with their customer care executives that I had free usage. I have lodged multiple complaints with the service provider however I have not received any revert on the same. Kindly assist me in this Matter as I am wasting a lot of time and cost in getting my query redressed from the Co.

Jehan Sarkari

Posted on Jul 05, 2013

Vodafone New Connection delayed & pathetic services rendered. Complaint number in Vodafone Mumbai Nodal Office : 56199628

Vinod P B

Posted on Jul 05, 2013

I purchased this new number yesterday and paid INR 100. I was informed that the plan will be according to INR.77. And I will get 250MB 3g data. I have send msg to 121 as START 3G but it gave error saying ur no does not have the 3g network. I called customer care. They said we have sent u the conf msg & now u will be get 3g data. I have resent the START 3G and browsed. But I lost 20Rs & 24Rs. Its really not helpful. we have been cheated. Please help us.

Vinay Paleja

Posted on Jul 05, 2013

I own Reliance landline and broadband internet. Both my connections are not working since May 23, 2013.All connections in the Opera House area of South Mumbai, have been disconnected since May 23, 2013. Customer care executives make false promises that connections will resume within 24 hours. Even complaints to Appellate Authority did not yield positive results.Subscribers in Opera house area have their servers in Birla Mansion society. Society had served notice to Reliance Broadband two years back to move the servers at some different location. But Reliance officials did not take any action due to which customers have been inconvenienced. Customer care executives claim that problem is in the solving status, but on investigating security guards at Birla mansion, we were informed that none of the Reliance representative has visited the site for solving the issue.I have opted for annual plans and have already paid in advance annual subscription last year. I am unable to get refund.

Abhishekh Gupta

Posted on Jul 04, 2013

This is to bring to your notice regarding my Vodafone Number - 9899998576. I had activated the internet plan by dialing *444*5# and was told that the internet would be valid for 24 hours. Later, after using the internet for about 2-3 hours I received a notification that the balance is ZERO. I then called the help line number at 198 and was told by Mr. Lalit Kumar and Sunil Kumar that our server had a problem because of which you might have not received a message. Please look into the case very seriously as it is clearly your servers fault and miss communication by your colleagues. Look forward to a speedy refund for Rs 145.435 which was the balance that I last saw. Regards, Abhishekh Gupta 9899998576 abhishekh.gupta05@gmail.com

vamshi Krishna

Posted on Jul 04, 2013

sir/Madam, This is to inform you that i have moved to banglore all the way from hyd on 26th june 2013. I purchased a TATA Docomo Sim on the same day by submitting the ID proofs.I have paid an amount of 100rs for the sim.They promised that it will be activated in 3 days biut they havn't done it in cours time.they asked me to produce an reference no of any one who lives in banglore. i did the same and produced my friends no. they called my friend on 3rd july he answered all the questions asked by the Docomo representatives even though they have not activated the services to my sim. Please take an action againist Tata Docomo so that no face the same problem in future. SIM No;89910341110287536246 Mob.No:8904385955 Thanks & Regards, A.Vamshi

Amit Kumar

Posted on Jul 03, 2013

Dear Sir I have recharged by Rs249 to my Airtel number: 9901718949;Then Airtel credited that amount into my account but on the same day they deducted 199Rs from my account and said you have clicked on certain link.But I am also using 3G services. I called to Airtel Customer care then somebody told me that your 99Rs refunded immediately and rest 100Rs will be credited into my account within 24 Hrs. I again called him for paying the rest amount. But now I talk with Mr. Prashant and he denying for refund the amount. I have audio of all conversation as I have recorded for evidence. Sir kindly request you to assist me for the same as above. Thanks and Regards Amit Kumar 9901718949

Shikher Singh

Posted on Jul 01, 2013

Hello Sir, I requested my number 9540576565 to be ported into vodafone as I was frustrated from idea delay in bills, faulty bills & net connection. On 06/25/2013, I have submitted my documents and I was told that my number would be ported in vodafone in a week. On 07/01/2013, I was told that this request can not be done because I have chosen not to go in vodafone. I have never said this and never want to be in idea. when I called idea customer executive Jaypal, he asked me not to go in vodafone. I called his supervisor, but no-one picked the phone. It took me 5 hrs in vodafone store to submit my documents. Kindly help me in this regard as idea is forcing me to stay in network.

archit jain

Posted on Jul 01, 2013

i m a relaince user.....on satuday 29th june i have reacharged my account with..150 rupees and suddenly they deducted my 55 rupees from my account....i cantacted cust care they told e that balance has been deducted for..network services....and i told them i havent use any of their service...but they refuse to give me my money back...and today also when i came home...they deducted money for the same...telling me that i have used network services....i m really pissed of by realiance....i want to change...my no after getting my money back plz help with this they refuse to return my money...and told me that you can do whatever u can...my no is listed above..plz help me...

Florine Rodrigues

Posted on Jul 01, 2013

I got a call from vodafone on 28-03-2013, cross selling me an upgrade plan. The girl calling explained that I can upgrade to a plan where after I exhaust my 2GB data usage of the 3G 450 plan that was already active then, I can avail of free data usage but the speed will reduce to 2G instead of 3G, after I exhaust the limit, without any extra cost. She told me this service is free. For which I said okay. And accordingly thinking that I have free data usage I extended my limit of usage. Next month when I get my bill there is a charge of Rs. 1050 over and above of Rs. 450 my monthly rental for data usage. I raised the matter and the customer service guy (always pathetic) says this is a paid service and I have been charged correctly. But when I tell him that I was not informed about the charges they turn a deaf ear on me. I have even written email to nodal desk, customer care and also lodged complaints at vodafone gallery. The last call I received from vodafone nodal desk they confirm they will enquire as to who gave me incorrect information and get back to me. Its a month now I have not received any revert from them. Plus the company is harrassing me for making the additional Rs. 2100 payment. Please help me in punishing vodafone.

Chandra Prakash

Posted on Jul 01, 2013

sir/madam, my name is chandra prakash,i am customer of vd2h. From last 2 days company has disconnected my service unnecessary and deducting the amount from remaining balance continuously .I am mentally disturb from 2 days and has lost my important times.I have talked in company call centre many times,every time they tells me that our system is updating or tells that your service will be started within 1 hours.please take the action against the company. Thanks Chandra Prakash Vd2h ID-:7046428 Contact No-9928730287 email-:cpvaibhavrv@gmail.com

satish

Posted on Jun 30, 2013

I have given request 2 time for message pack deactivation but nobody listen me when i have contacted on 30 june 2013 to vodafone customer care, they told there is no message deactivation request, i have told them if you guys cannot deactivate the message pack than kindly deactivate my no. they did-not listen that also

HIMANSHU JAIN

Posted on Jun 29, 2013

hello sir i am himanshu jain . i purchesed a karbonn mobie A-27. which have many software & hardware problems i give to ayushi electronics indore . they are bluffing me ... & tell me come tomorrow & so..& not repaire the phone..plz help me...

RAJESH KUMAR

Posted on Jun 27, 2013

DEAR SIR, MY MOBILE NO. IS 9871819059, I CAME FROM AIRTEL THROGH PORTABILITY SERVICE ON DT.25 APRIL 2013 VODAFONE STORE REPRESENTATIVE ABHISEK FROM JAWAHAR COLONY FARIDABAD HAVE TOLD ME SPECIAL PLAN OF RS. 249 IN WHICH 600MINUTES LOCAL & STD BUT MY BILL HAVE BEEN COMING AT THE PLAN OF RS. 249 IN WHICH 300 MINUTES LOCAL & STD AND IT WAS OVER DUSTMORE CARE EXECUTIVE DO NOT SUPPORT WHEN I GO TO VODAFONE STORE JAWAHAR COLONY THE SAME GUYS BEHAVES RUDILY AND ABUSING. PLEASE HELP ME REGARDS RAJESH KUMAR MOB. NO.9871819059

K.Murali

Posted on Jun 27, 2013

I Have received Wrong billing on my BSNL land line 08023523408 and I have approached CRO West Bangalore to review and reset the issue. But I have not got any feed bak so far. Further whe I enquired the CRO & CAO of BSN west Bangalore and so far I have not received any feed back on this. Further request your intervention to resolve this issue.

Rajani Singh

Posted on Jun 25, 2013

Dear All, Please find the attached payment receipt, signed docs given to Systematic Knowledge Services Pvt. Ltd. at the time of converting my prepaid connection to Post-paid & Welcome letter from Vodafone along-with the bills for the month of April’13 & May’13. Above mobile no. 9819616634 was converted from prepaid to Post-paid dated vide receipt no. 7624 dated: 19/12/12 amounting to INR 150/- as security deposit raised by Systematic Knowledge Services Pvt. Ltd. At that time executive from Systematic Knowledge services had informed that with this double value plan for 399 we would getting 1 GB data free for internet usage every month. But when we have received the bill for the month of April’13 we have seen these additional charges of INR 1087 billed to us for the data usage charges and further when we inquired with the customer care department of Vodafone it’s was only then we were informed that data usage charges was free for only 3 months and the same was not informed to us at the time of conversion of my account from prepaid to post-paid. We were not even given the plan details at the time conversion from prepaid to post-paid by the Systematic executive plan was updated to us telephonically. All the more when we have contacted Vodafone store at Kharghar several times about this issue and after several request we had asked for the signed documents which were given by us to Mr. Sandeep from Systematic Knowledge who have collected the from us at the time of conversion of my prepaid connection to post-paid. We had found that there were forged sign’s done on my behalf by Systematic Knowledge Executive i.e. on the PANCARD copy and plan details only two documents provided by Vodafone store. We can clearly see that there are two different signs on the Pancard copy and other signature on plan details is copied from the Pancard signature. We have been communicating about this issue with Vodafone since 25th April after the receipt of April bill but we have not received any appropriate response from Vodafone till date for the free 1 GB data usage every month. We have also not received any intimation from the Vodafone either in the form of SMS or Call about the expiry of the data plan after 3 months. We held Systematic Knowledge Services Pvt. Ltd (Associate of Vodafone) / Vodafone responsible for the above forging of documents and providing wrongful information to secure new connection and providing incorrect information and neither keeping customer abreast about their timely updation/expiry of plan details. We would be able to settle the outstanding payment to Vodafone after the reversal of this additional amount billed to us for data usage in the month of April and May respectively. No late payment or any other ancillary charges will be entertained from Vodafone. If the additional amount is not revised then we have left with no option to complaint the same to consumer court for justice and harassment to customer for the same. Seeking your reply at the earliest with appropriate solution to settle the account with immediate effect. Thanks & Regards, Rajani Singh

Sharadchandra Ishwar Kedare

Posted on Jun 24, 2013

I would like to launch complaint against Vodafone for unnecessarily torturing me for the payment eventhough I have cleared all their dues in time. Actually in March 2013, Vodafone has raised the bill of amount Rs. 3155.67. The due date of said bill was on 05/04/2013. I have enquired about sudden rise in my billing amount. But I haven't received any response from their end till my due date. I had then arrange visit to Vodafone stores on 5th April 2013, wherein my wife personally went there to enquire. We then came to know that the said charges was for opting particular service. Vodafone executive there help us in exploring the same and suggested to withdraw our request and then he would waived off the charges. My wife did the same and make the total payment of Rs. 600 and settle the bill amount.But till then we used to receive sms and call from Vodafone end to pay the outstanding. After a month or so they even deactivate my connection.Several time I even discussed this issue with their CCE whenever they used to call me and they used to assured me that they would clear the case in their system and I would not be getting such call anymore but to vein I keep on reveiving such call. In great disappointment I asked them to discontinue the service and they did the same. Even after discontinuation of service I used to receive their call for payment. Last week now they have send me lawyer notice which is very disturbing on my part and I would like to sue Vodafone for this. Please help. Regards, Sharadchandra Kedare Yesterday, there was a call from your customer care executive regarding bill payment. I explained her with all details. She also understood and told me that she would resolve the matter and update the same into the system. But sorry to inform you thate even after explaining everything to your CCE still I am receving the sms for bill payment and have to listen your nonsense comments while trying to call from my cell.

Monika

Posted on Jun 22, 2013

Hi, I am reliance GSM pre-paid customer (no. 8817754694). I have never asked for any VAS services but still every month they keep deducting charges for services like caller tune, song download, OneMissu etc. I have already raised this issue through complaint no.s 3320214092, 3321614516, 3322896301, 3323788880. I was clearly told by their telehelpline on my first complaint 5 days ago that Rs. 48/- (33+15) which have been wrongly deducted would be reimbursed immediately as I didn't ask for any of these VAS services - Song download, Caller tune. They have taken 5 days to reply and now say that since they cannot check deductions done more than 3 days ago, they can't refund my amount. I have marked mails to appellate as well president email ids but surprisingly they have taken no initiative to refund my money and stop the VAS services I have never asked for. I would like to get my grievance redresssed through this forum. Thanks, Monika

Surya Chandra Ramesh

Posted on Jun 20, 2013

Sir/Madam My Mob.no. 9542081099, Alternate contact no. 8106418471 Date of complaint June 12, 2013 10:10 PM Sorry to say that they are not providing any complaint no. but I had sent mail as My proof and they replied also for that. they activated two times unwanted services ,and I was charged for that And their coplaining mechanism is NOT user frindly they ask for one code , and asks another information which they wont provide, pl: check http://www.ideacellular.com/wps/wcm/connect/aboutus/idea/customer_care/idea_cellular_complains?contentIDR=0ae6c280444bc0b18a30db37a1d8fb36&useDefaultText=0&useDefaultDesc=0&qc=Y2lyY2xlSWQ9T1ImQ29ubmVjdGlvbj1DdXN0b21lckNhcmUmU2VsZWN0ZWRJdGVtPUNvbXBsYWludHMmSXRlbU9yZGVyPU1pZGRsZQ==

Amit kumar

Posted on Jun 20, 2013

wrong charge in last bill.

George Varkey

Posted on Jun 20, 2013

I am a post paid customer to LOOP MOBILE over the last Decade. Never had a problem except for the One I mention here. As a customer, I am assigned a credit of 6500/-. Recently in Dec 2012 I had to travel overseas and got international roaming activated. During the visit, the network suspended its service for 1 days use of billing of over 26,000/-. The network insists & is forceful asking me to pay the billed amount. On my return I called the network, lodged complaint including the Nodal Officer for this unwarranted billing & asked them to look into the same. I made frequent visits & calls to the gallery, customer care to discuss get the issue resolved. Relationship manager confirmed meeting at my place to understand my grievance but never came inspite of confirming. I re-lodged my complaint again but to no effect. After months of harassment from collections cum recovery department I have been sent an advocates notice to pay their decided amount. Please advice & help.

Dhiraj Dave

Posted on Jun 19, 2013

I bought the Tata Docomo postpaid connection more than 15 days back and they promised me that it will get activated within 48 hours. As of today i am just following up with them for activation through their customer care Chat service and E-mail but they are telling continuously that my number is pending because of local reference details. I gave them the local reference's detail via mail on 11th June inspite of that, till today that is 19th June my number haven't got activated. I am really in urgent need of new connection as I am from Mumbai and it is been almost more than a month since shifted to Bangalore for my internship. Please help as i am really frustrated by following up with them i did everything from my side but did not succeed that's why decided to take the help of consumer redressal now. I request you to look after the matter and help in earliest resolution.

Varun Shetty

Posted on Jun 19, 2013

Vodafone has not been able to provide the service that it promises to provide

Shrikant Shriniwas Biyani

Posted on Jun 18, 2013

The TATA DOCOMO TELECOM Co. Deducted Rs.30 two times from my perpaid account, while I don't know when I was slept and I am not aware about it. When I got up I call at next minute to Customer Care to know why they deduct my prepaid balance, and they told me I downloaded around 2pm some actress Anushka Sharma's wallpaper & some I Hate Luv Story movies songs in fact I didn't downloaded them. When I told them refund my deducted amount they refused to do. So kindly take this considered because many perpaid users are having this problem with their servise provider

Uttam Kumar Sahoo

Posted on Jun 18, 2013

Hi, myself Uttam,i am using Tata Docomo and my no is-8867765725.On the day before yesterday i did a recharge of 55 rupees in that i will got 55 balance.As end of the i have checked my balance and it was 45 rupees. And for the whole day i have not make any call.And i have sent some massages,and it is 6 paise per massage.When i check my balance in the morning it was 0.I called many a time to customer care and the executives are saying that the money being deducted due to expiry of massage pack.What i am trying to say is if my massage pack is expired so they need to inform me regarding this,how come i know that my massage pack is finished.I don't get any massage regarding expiry of massage pack.So when i ask them they told that its from your side we will not resolve this,i also had conversesation with senior executives.As i am a student i don't have much money to spend on mobile. So i am requesting u to get back all the money that has deducted from my account. Thanks & Regards, Uttam

krishan kumar

Posted on Jun 14, 2013

kisan call canter jo kirshi mantralye ki tarap s aaya ta maine unko 21000 rupe diye

Joeprakash

Posted on Jun 14, 2013

Vodafone customer service has failed to answer my queries. They have increased my call charges without any intimation and are unable to resolve my issues. Every time they say that they will call back; but, they never call back. They even send SMS that the issue will be addressed the next day; but, no one cares to address the issue. I have been facing this harrasment from May 28 and today is June 14. Vodafone is not ready to budge and do not even care about consumer issues.

Minal Sachin Gaikar

Posted on Jun 13, 2013

Hey, I have purchased new mobile on 2nd June on my wedding anniversary....then after 2 days I.e. on 4th June I started net and used for 3 to 4 days....as I used to assume that my credit limit is 1300 and I will get the call from C.C when my credit limit comes...but no I received SMS wen the bill was more than 1300 than I stopped using net and even calling but same evening I got SMS of 2200 and then next day 5899 my out going incoming was stopped as I was suppose to pay current bill so I went to gallery on 10th of juune I paid 300 rs my current bill, and asked about outstanding the per he told 6900 I was shocked my outgoing incoming net everything was stopped but my bill was still generating....pathetic... I told them to give information but he said come after 17th June....C.C. are also very arrogant... I was ready to wait till 17th June but again the very next day on 11th June I got a call that my bill reached 7100.... meanwhile I even called up C.C for complaint abt my no. But

Saurabh Kukreja

Posted on Jun 12, 2013

I have purchased a Samsung Galaxy Grand and got a offer of 2gb 3G data for 2 months. When i inserted my vodafone sim i got a message that my data will be activated within 24 hour. but i did not get that and contacted to voda cust. care and they told me that data will be activated on june 10, 2013 because i already had some data in my account. on 10th june i didnot get data so i called to cust care once again. Sr No. (2362). and now they are saying that this scheme was valid till april 30 only. but i have a proof that from vodafone i received a message that i will get data.. so please help me to get my offer..

Anuj KUMAR

Posted on Jun 12, 2013

Hi,I am a Delhi Vodafone postpaid user with number 8860137270.I talked to the vodafone customer care on 11th or 12th may regarding what will becharge for using the postpaid sim of delhi in Mumbai and also the the free call snd sms gives to me for the minimum charge I pay. He said that till I use my free calls and sms I would only be charged my minimum bill of 99+service tax,but now my bill has come and it is very high,every call and sms has been charged.Why? why wrong information was given by the customer care,I asked them to check the recorded call they would have kept with my number made to customer care.I want this to be corrected and why I should pay for the wrong information given by the customer care. I asked him like many times whether I will be charged or not for free calls and sms and he said 'NO'.I asked them to correct it but they are only regretting for the wrong misrepresented information and asking me to pay.I was given the wrong info to just earn few bucks more

ANUJ KUAMR

Posted on Jun 12, 2013

Hi,I am a Vodafone postpaid user in delhi and my number is 8860137270.I talked to your customer care on 11th or 12th may regarding what will becharge for using the postpaid sim of delhi in Mumbai and also the the free call snd sms gives to me for the minimum charge I pay. He said that till I use my free calls and sms I would only be charged my minimum bill of 99+service tax,but now my bill has come and it is very high,every call and sms has been charged.Why? why wrong information was given by your customer care,you can check the recorded call you keep with my number made to your customer care.I want this to be corrected and why I should pay for the wrong information given by the customer care. I asked him like many times whether I will be charged or not for free calls and sms and he said no,please look in to it seriously,otherwise I’ll go to the consumer forum because I was given trhe wrong info to just earn few bucks more

arun kumar garg

Posted on Jun 12, 2013

I REQUESTED TO PORT MY VODA PREPAID MOBILE NUMBER TO IDEA POSTPAID ON 17.05.13 BUT STILL I AM FOLLOWING FOR THE TASK. I HAVE PAID RS. 300 FOR THE SAME.

samir

Posted on Jun 11, 2013

Issue number - 08554866317 Issue - not able to recieve incoming calls I have moved to bangalore from pune but my incoming calls is not working, I have made atleast 5 complains with reliance but w/o solving the issue they close my complain. I visited koramangla store bt ter also they ccouldnt solve my issue. Please helo

Bhavik Meghani

Posted on Jun 06, 2013

Vodafone has sent a legal notice for non payment of dues. But i have requested them for justification of my usage and they havent replied with proper justification. Have visited their store few dozen times and no reply. Kindly check with my vodafone no 9819082981 and address back.

Basavaraj

Posted on Jun 05, 2013

Hello Sir/Madam, Please not follow up for payment. I cleared amount in previous year. i checked two times of due. I got calls for due payment, if you same thing then i go through legally. Regards, Basavaraj Siked From: "3030@tatatel.co.in" <3030@tatatel.co.in> To: b_sikeda@yahoo.co.in Sent: Wednesday, 9 May 2012 9:21 PM Subject: Fw: Re: Pre Service Restriction Alert~~M7563116 Dear Customer, Greetings from Tata Indicom! This is with reference to your email dated 09/05/2012 regarding your Tata Indicom number 10015206. We would like to inform you that your complaint is under process vide reference number 308760605. For any further clarification please feel free to call on our helpdesk 1-800-266-3030 (Toll-Free from TATA Indicom Number) or email us on 3030@tatatel.co.in Our Photon Plus customers can get in touch with us on 1800-266-121 (Toll free). We shall be glad to be of assistance. You can now pay your bills online, just log on to www.tataindicom.com > Go to the 'Pay Bi

Rajeev Kumar

Posted on Jun 04, 2013

Reliable infosys at agarwal complex Moradabad Authorised service center Huawei, The center manager and technicians changed the Mother Board of my handset C2856(MTS) While examining the same for display problem. Did sent in EMails to Huawei @ service.hw.in@huawei.com who replied that they will take action against service center, however did not respond to the problems I'am facing with my handset which is not working. As MEID # on the Handset and the actual number is different.Please tell me what can I do in this case.

vishal kanabar

Posted on Jun 04, 2013

Dear sir/mam Myself Vishal Kanabar holding a connection with Airtel and my number is 9974141410 which is migrated to postpaid on somonelse name without my concern hence request you to please do the needful for the same.

forum shah

Posted on Jun 02, 2013

Agent of Vodafone sold an internet package and then Vodafone refuses to accept the same. Bill for a huge amount is charged to us. Please look into the same at the earliest.

Karan Puri

Posted on Jun 02, 2013

I have a case of being charged twice for the same period along with no service offered against money paid.

shruti rambhia

Posted on May 31, 2013

i bought new sim card of loop mobile as per my plan i should get RS. 50/- as first talkup but i got only RS. 20/- i spoke to loop customer care but they are not doing any thing and i also went to loop gallery but they are also not giving me any answer i called them 20 times, i went there but nothing is happening plz help me

Abhimanyu

Posted on May 30, 2013

because of your wrong information on your website i had recharged for 599 which has the service of r2r unlimted and relaince to others 30 min everyday but after recharging my amount was still getting deducted from my account and after talking to the customer care senior executive mr atandu biswas i can to know that you have change the services with the sam eamount and not updated the site and no information provided for the same. after talking to the exectuive i also learnt that he not at all serious about the mistake and according to him not i should again recharge 799 to avail the service and also being mistake on your part you cant refund the amount this is a clear case of harrasing and looting a person. moreover you have no correct information. should i make a complain in consumer court regarding such attitiude of service of your company. i am really pissed f with your service. i have also taken the snapshot of your website for providing wrong information

Jaswani Ashutosh Umesh

Posted on May 30, 2013

I use a uninor sim(9175844488) These uninor subscribers activate unnecessary schemes which i havent asked for. Yesterday i recharged amount of 50/- and today its 0.19/- because the activated some sort of schemes which i have never asked for And its not the first time,even after warning uninor they still continue activating my schemes. Its just as exploiting the consumer. I have never asked or messaged them or activated any scheme by my own. They are the one who keep on activating and charge me for their guilty I kindly request to Take certain action and if possible ask them to refund my balance.. Thanks

V.Padmanabhan

Posted on May 28, 2013

unnecessarily charged for telephone & internet I am Padmanabhan from Vasai,Mumbai. From march 1st, i had have been very highly charged for telephone & internet usage. I haven't use the phone or the internet to such an extend. After checking the bills through internet, i found that they added the previous months bill and the sum has been added to the bill of this month. I had payed the bills but still they added it to the other month's bill. Now, the sum of it has crossed rs5000. I payed the bills of March and April. When inquired, they asked us to pay the bill, whereas i never used it to such an extend. I kindly seek your help for this injustice. Your sincere,

Manoj kumar Gupta

Posted on May 27, 2013

Hello sir ji Pls Cancel Connection my Phone & Refund Amount Miss Selling Product Information Bhiwandi Tatadocomo Office 02522655696

Jinay

Posted on May 26, 2013

I am a Vodafone postpaid customer.I usually get my bill around 300 to 400. According to vodafone they have unbilled credit limit . They had set my credit limit to 1200 and on 26th of May they sent me a sms that my usage is around 1983 Rs[ This usage does not deduct the free services i get in plan which if deducted my usuage wud be around 400Rs ].They say now I have to pay 80% of usage i.e 1983 Rs or my outgoings and internet will be blocked which they did within few hrs of sending sms.My argument is that why should I pay more than my actual bill if they are keeping credit limit they should count credit limit after deducting the free services they offered me. When my actual bill even according to them won't be even 500Rs why should I pay 80% of 1983 Rs.They have blocked my outgoing calls and stopped my internet service.I have lost so many important calls and it has caused me mental pressure. I request you to help as this so unfair why should I pay more money than what the actual bill is

Manoj kumar Gupta

Posted on May 25, 2013

Hello Sir Fist Date 14-MAY-2013 for the given reason to be resolved by 17-MAY-2013 16:22 hrs. Second Date 22 - MAY-2013 ( 7pm Mr Farhan In Active Your Phone) Third Date 22-MAY-2013 and it would be resolved by 23-MAY-2013 17:49hrs. Pls Phone Activation Date conform & Cancel Tatadocomo Refund Amount Regads Manoj Gupta Bhiwandi

Manoj kumar Gupta

Posted on May 24, 2013

Tatadocomo walk No02522-655696 Pls Sir Cancel Tatawalky & Refund Amount Very Bad Service In Bhiwandi (PlazaDhamankar)Mr Sunil In Miss ProductSelling in Client Pls Cancel my walky & refund amount

Alpesh

Posted on May 22, 2013

Company:-Tata DOCOMO (CDMA) I was recharged with New lets rock plan on 25 July 2010.(5 Year validity ending in 2015) Suddenly from April 2013 My plan Changed and started charging me with higher rate. After several followups my plan was restored but again my plan has changed. Now they are saying we are unable to restore your plan and playing same tape again and again that u are being charged with changed base tariff. I dont understand how 5 year plan ended in just 3 years. I have faced same overcharging issue with my tatadocomo GSM number. Has TATA loosed its ethics?

Virendra Kiran Gajula

Posted on May 22, 2013

Hi Sir , This is Virendra Kiran Gajula , Working for ABB-GISL , Banglore . I had take corporate CUG SIM card ( sim # 89914 50003 02024 62857 H3 SYS1211 ) on March 26 bearing Mobile Number : 9731355744 , from Airtel executive Mr.Raghavendra ( Cell # 9945527776)., sales@agni.co.in .Support from 121 is not at all encouraging , infact it was horrible and executives used to slash the phone on face with out giving proper explanation .In my entire life Airtel 121 call center is the First customer care hanging up the phone several times on the face of the customer while speaking. I had sent many emails to Nodal officers and appelete , but there was no support or any positive response from them I want my number to get activated as soon as possible. Personally I felt lot of Agony and pain during past 45 days and during this entire Process because of Airtel & its HORRIBLE CUSTOMER SERVICE Regards, Virendra Kiran G +91-9731355644

DORA DUTTA

Posted on May 22, 2013

Honourable Sir, With due respect beg to inform you that TATA SKY is taking Rs. 100/- p.m. for HD pack only provided to view all HD Channels they have. But on October 8, 2012 suddenly they break the HD pack and included the HD Channels in different packs i.e. Star World HD, Star Movie HD in English Movie pack, Star Sports HD, Star Cricket HD in Sports Pack etc. etc. As a result till after giving the HD assessing charges we did not view all HD channels and bound us to take related package by extra charges. When HD pack is not available why they are till taking Rs 100/- pm for assessing the HD channels. Sir can I ask a question to your honour, why they take price of a “TATA SKY with HD” set top box is much more then the price of a set top box without HD? Sir only for assessing HD channels then what for further Rs 100/- pm for assessing the HD Channels. And also to inform that the price of a TV set with HD is much more than the price of a general TV set. As an example, we purchase Ra

Jayaprakash Nair

Posted on May 22, 2013

Dear Sir, I refer to your Telephone No. 28109729 intalled at the above address where I have also availed Broad Band on the same number. Please note that my Telephone is dead for more than a month now apart from earlier problems like dead phone, no internet since more than year now. I am repeatedly complaining on IVR, on phone, by email even to The Executive Director of MTNL Mumbai but no action has taken as yet. Also they are closing my complaints (IVR Complaint Dockets) without attending to it. and my phone is still dead as on 22 MAY 2013, 12.55 pm. I request you to kindly take an action from your side and help me to get my phone as well as my broadband get started. Thanking you, I remain Yours Sincerely Jayaprakash Nair Cell No. 9820010104

rachana jani

Posted on May 22, 2013

dear sir i have mobile no 9920222600 service provided by loop mobile mumbai. in december month i had made access payment of inr 777 after sometime i notice i made access amount to company and visit my nearest loop mobile galary for credit this amount to my next bill cycle the representive of loop mobile galary everytime ensure me this amount credited in ur next bill but last 3 month and nearly 7 to 8 visted no result from yesterday loop mobile company discontinue my outgoing call because i am going to no portabilty please sir help me as soon as possible

Priyanka Dabholkar

Posted on May 21, 2013

I have purchased a mobile for 18500/- from ghatkopar, and the shopkpr promised me that if any problem occurs in 7 days ur piece wd b replaced, and unfortunately the problem took place, and whn requested to exchng the piece he said we have nt said a single wrd abt garantee or warranty, and nw when i went to resale to him he is offering only 10000/- for it, i have got a big loss, as i am a middle class girl i have been cheated for 18500/- and nw they r turning back... pls help

AMOL KSHIRSAGAR

Posted on May 18, 2013

below is complain filed with Airtel nodal officer

Amit Saxena

Posted on May 18, 2013

This complaint is regarding the Vodafone cellular number 9811111852. This number has been deactivated by the company , and reissued to another user , without proper communication to the original user. Vodafone has been giving slimy reasons for reissuing of the number , the bill on the above mentioned number has been paid . The user has been abroad , for 4 months and in those 4 months bill has been generated , including for this month . The number has been deactivated on 14th may , and since 15 th may continuos request has been sent for reactivation. The main bone of contention is NO COMMUNICATION , NO REASON , for deactivation of a 10 year old number .

Rahul

Posted on May 16, 2013

Sir, it is infome u that am trubbling a big problem from wrong balance deductiom that is 375 rs.which is noteasy to ignoring amount.i made many calls to refund my balance,but the non-coprative agents like,shashank,sakshki,geeta TL,richa were not solutioning the my big prolem.they were tranfering many time my call to offer line unnessary ,i made near about 35 to 40 calls but problem is stay same as.and no any complain did created. My mobile no.is-9670503420 Am the regular a much using custmerwell known about data packs and all deductions without data pack.i was sleeping at night.after rising in the morning i saw my ph.balance that has been totaly gone and the balance was lefted by company 0.3 paisa only.i was shoked very much.i want to just refund my money right now.its my request.if you not take the proper action then i will go to cosumer forum to get my money back,which was totaly wrong deduction.the nodel officers also very cheap answering guies.they were supporting agents to dis-convey. if ur requirment i have recording convrsions ur agent and me that which types deals costmers . if u needy this recrdings i send u. Thanking you Rahul yadav 9670503420 Add.telibagh,lucknow

PRATIK

Posted on May 15, 2013

IN SPITE OF REGISTERING IN DND SERVICE IN VODAFONE I AM RECEIVING VARIOUS SMS & CALL FROM TELEMARKETING SUCH AS BANKING & HOLIDAYS OFFER. REPEATED COMPLAINTS TO VODAFONE TOO REGARDING THE SAME IS NOT SOLVING THE ISSUE. KINDLY LOOK INTO THE MATTER URGENTLY

Rahul Sihag

Posted on May 15, 2013

s/sir/mam my old mobile no. 9354000006 of reliance has not been working from 2-3 months. i have requested the head office several times but there's no reply. please guide what to do. thank you rahul sihag 7206055575 rahulsihag1991@gmail.com

Manoj Kumar Jha

Posted on May 15, 2013

I, Manoj Kumar Jha, Airtel phone # 9810914822 had been billed wrongly for internet usage which I never used. From 1st February to 3rd Feb, the bill is showing a session of Rs. 102.5 almost every 15 minutes continuously which I fail to understand and thus contacted customer care and nodal officer regarding same and was assured they would arrange a callback within 48 to 72 hours but never contacted. I also tried to send mail at 121@in.airtel.com which always bounced back saying subject not in proper format which I sent as per their requirement that is only ten digit phone number. Every time during my interaction with them, I informed them that I was ready to pay for the services that I have availed that is the call charges but was not ready to pay for the internet charges till the resolution of this complaint, but never got a resolution and now they have disconnected my phone. Please help. Thanks and regards, Manoj Kumar Jha Alternate contact: 011-28016925/9716058907

Joydeep Das

Posted on May 14, 2013

Hello I have bought a Tata Photon data card way back in 2012 with Rs 1200/-. After usage of that I have disconnected that with full settlement of Rs 1500/- vide MR - 260304, DEL no.- 9230156804, Recipient no. - WB/A/Mobility/HNI on dated 12/08/2012 collected by Mr Aniruddha Dutta. To my utter surprise I started receiving calls from different people stating that I have outstanding payment. Today it was a forceful call from some fake person stating that he is from Delhi court and if I dont make the payment within half an hour, a arrest warrant will be issued in my name. This was ridiculous and on pressure and repeated calls i have to make online payment of Rs 1243/- vide ref no. - IGI4177106. Request you to kindly look into this matter and refund my excess payment made towards Tata Photon. This is something which was not accepted from a branded company like TATA. Looking forward for your support on the above said topic. Regards Joydeep

Joydeep Das

Posted on May 14, 2013

I have paid the bill of Tata Photon of Rs 1500/- vide recipient no. - WB/A/Mobility/HNI for my Photon no.- 9230156804 and Money receipt no.- 260304 on dated - 12/08/2012 by Mr Aniruddha Dutta. I thought that the payment was done and the line was closed as i was not using it further. To my utter surprise I started receiving calls from different people namely from Delhi court and threatening to make a further payment. Today it was height of all the scenes and somebody called me and forced me that if the payment not made within half an hour then the case will be lodged and an arrest warrant will be issued in my name. After continuous forceful calls I have to make the payment online for Rs 1243/- vide online payment ref. no.- IGI4177106. Request you to kindly look into the fraudulent and forceful chasing of money. And also to refund my money which I have paid excess.

Dhamu

Posted on May 10, 2013

Hi There, I have recently done a Mobile number portability from Reliance to Airtel for my number 8880177766. Airtel has sent in their person to do address verification to my residence and same was completed immediately after i requested for MNP. My number has been converted to Airtel from march onwards and 2 bills has been generated since then. Now surprisingly without any information they barred my service, when i approached their outlet in Kormangala to get clarity i was told that number has been barred due to pending address verification. On my first visit(30th April) they were not ready to register any complain about my issue wherein outlet manager (Ganapathy) has committed to get the issue resolved by next day but there was no action from their end. He even gave his mobile for any assistance but he never responded to my call on that day where I made more than 50 calls to reach him Again on next day (1st May) i visited their office and demanded for service request registration number which they gave and committed to clear the issue within 24hrs and this time also they failed. On my third visit (2nd May) I demanded for solution and this time they convinced me saying that due to some internal miscommunication on my address verification information didn’t get captured in their system properly so they requested for another Verification for which i agreed. Without any pre intimation verification guy had come to my house on Saturday (3rd May) when i was not in station. He called up on my alternative number and i told him to come on Monday or anytime in this week but he never turned up neither responded to my calls on weekdays. On Tuesday when i called Airtel customer service i understood that my number has been totally discontinued. Again on 9th May i went to kormanagala outlet to get clarity why number has been Discontinued wherein they said since i was not available at home address verification has been failed. All i wonder is when there was a verification done by them and i have signed on papers produced to me why they are claiming for another verification. Also if there is internal issue why should they penalize me by deactivating my number for more than 10 days now. If they claim address verification is not done then how can they allow me to use for 2 months and they billed me for 2 months. If TRAI says without address verification number cannot be activated how they activated and let me to use for 2 months. It is very clear evident due their internal miscommunication they disconnected my number and caused me so much trouble and monetary loss to my business. I looking forward for a proper justification and compensation for the loss they caused to me. Please suggest me way forward and appropriate action against Airtel for causing me trouble. I am available on my alternative number 9742155509 for any clarification.

SUKANTA BASAK

Posted on May 10, 2013

SUB:UNABLE TO MAKE INCOMING AND OUTGOING CALLS Dear Sir, I have honour to state that I have two TATA CDMA Service and numbers are 9230353354 and 9231671943. Both the numbers are belongs to Kolkata , West Bengal. I came in Gwalior, MP on 18.04.2013 alongwith both the numbers and are not working since entering Gwalior. I am not able to do outgoing calls and also not receiving incoming calls. When making outgoing call, call failed. When trying to call from other mobile, information giving be service as mobile switch off. I have alternate Tata Docomo prepaid GSM number at Gwalior and the number is 8109656614. All possible efforts/ steps I have aloready taken but all my efforts are came in vain.In this circumstance, I want your interference and kind attention on this matter as non availability of both numbers adversely affect my day to day activities and it is also the matter of dignity and right of consumer. My contactNo:8109656614, 8269226263, email : sanchita_basak@rediffmail.com

SUKANTA BASAK

Posted on May 10, 2013

SUBJECT : UNABLE TO MAKE INCOMING AND OUTGOING CALLS Dear Sir/Madam, I have honour to state that I am an existing customer of Tata Docomo. I have two TATA CDMA Service and numbers are 9230353354 and 9231671943. Both the numbers are belongs to Kolkata , West Bengal. I came in Gwalior, MP on 18.04.2013 alongwith both the numbers and are not working since entering Gwalior. I am not able to do outgoing calls and also not receiving incoming calls. When making outgoing call, call failed. When trying to call from other mobile, information giving be service as mobile switch off. I have alternate Tata Docomo prepaid GSM number at Gwalior and the number is 8109656614. All possible efforts/ steps I have aloready taken but all my efforts are came in vain.In this circumstance, I want your interference and kind attention on this matter as non availability of both numbers adversely affect my day to day activities and it is also the matter of dignity and right of consumer.

Ravi

Posted on May 09, 2013

My name is Ravi and my telephone number is 9008511441 and 9008511442, I am using Airtel mobile from past 4 years. In the month of December 2012 Airtel has activated 3G GPRS on both the sim card without my consent. I did not send any email or SMS or called their customer care to activate the service. I came to know about this in the month of April 2013 when I received bill for Rs.466.97. When I raised this issue on 7th April they reduce my bill to Rs.16.19. I wrote several emails and called airtel customer care to reverse the charges along with service tax that I paid from past 4 months. Today, 9th May I received an email stating that airtel tried reaching me on 7th & 8th of May and I did not receive the call hence the case is closed. I checked the call list on my mobile and I do not have any calls from Airtel. Without checking the details or doing any background check they have closed this case. I have paid Rs.250 + tax per month on both the mobile from past 3 months. I would request

vikash kumar

Posted on May 08, 2013

Dear Sir, i am using Reliance prepaid connection. There is net pack activated on my phone but they have deducted approx 100 Rs from my account on Sunday when i filled a complain than they told me that the amount will be refunded in my account with in 48 hr, for that i have complain no. but till the time i did not get my money back and from Sunday onwards i am not able to use net .i tried to call to customer care but initially they attained my call but after 3 to 4 conversation they activated some service so that i am unable to call to customer care. this is not first time happen to me , i am totally fed up for the service and want to change the service that is why i am filling complain against Reliance Services. Regards Vikash Mob-8010297699

amol khadke

Posted on May 07, 2013

Dear Sir, This is to complain against Vodafone for illegal balance deduction for the services I did not ask for activation. This is clearly Fishing activity against which Vodafone must be penalized and refund my 70 RS balance along with penalty charges for my mental harassment. The services activation date: 28th May 2013. I have complained 4 times in customer care, they said "we can not refund it back". They are not giving this non-refund statement in writing too. Please help. Regards, Amol Khadke

Aman Garg

Posted on May 06, 2013

I Had bought a vodafone broadband post paid connection(9582279856) in january 13 on which i activate the plan of Rs 450 for 3gb/month. In the first month itself vodafone has charged in the bill Rs.3710(appx), but i asked for breakup of excess usage they said they can't provide ..... i said its ok if u don't provide the break up so i can't make the payment.After 2 or 3 three weeks vodafone barred my other three (3) vodafone nuber services whenever i call on customer care111 they said if you want to do settlement then u have to visit vodafone store and i visited then vodafone store staff said they can't do anything in this i have to contact with collection department... i again called to customer care the exeutive said vodafone don't have any collection department but they can provide a number of vodafone employee who can suggest u in better way, they provide a number i.e., 9811918326 vijay. I called him he said he is busy right now will call by himself i wait for his call for 4,5 hours but not receive any call again i call him but call was not picked... same process continues for three days, after three days i again called him so he is busy on another call again i repeat the process the he start disconnecting the call from last two days he is continuosly disconnecting the call or not picking the call...... Vodafone telesales employees as well as vodafone store employeee of sector - 18, noida, not suggesting me in this matter infact they are misguiding me.... Now i want to make payment but not as per the bill but actual usage a i have done or ready for settlement but before that i want my other vodafone numbers activate right now.... please suggest or help --

Sweta Bhatt

Posted on May 03, 2013

Vodafone has charged me a bill of Rs. 4561 for the period 26/03/2013 to 25/04/2013 which includes Rs. 3783 for data usage which I have not done. I have made several calls to their customer call centres and also written emails to their Nodal Authority vide docket numbers 607256305 and 1322592860 but they are not ready to accept the fact that I have not used any internet. Infact, the online account on their website also shows zero duration. When asked for details about the pages accessed, they are also not providing any details which supprts their claim of Rs. 3783. Please help.

Gokul Kurup

Posted on May 03, 2013

Complaint regarding no feedback on dispute on Vodafone bill for no. 8879008225

SIDHHARTHA MANE

Posted on Apr 29, 2013

I am having corporate plate of IDEA cellular of Rs.99/-. I have received SMS from Idea that my plan has been revised to Rs.125/- and it will be applicable from nex billing cycle.IDEA has revised plan without my knoledge

niranjan somani

Posted on Apr 26, 2013

Respected sir, I have been a prolonged valued customer of vodafone since 7 years but i am facing great difficulties since last month. I m unsatisfied with their customer care support,redressal and bill issues. I was using internet plan of Rs 199 and the usage is 2 GB then i had a change in plan on 10 march for the same RS 199 but unlimited internet. As this unlimited plan was activated the older plan should be deactivated by default but that was not done by vodafone. So at the same time there were 2 internet plans activated on my number then too they issued a bill of extra RS 2060 for internet. I had a talk with many of their customer care executives and seniors but the issue is still not resolved. My current bill summary still shows outstanding amount of Rs 2060.All your customer executives said that it would be resolved as soon as possible but it is not yet done. I have all recordings of all talks with their customer executives. i have been complaining since

geetesh a dubal

Posted on Apr 25, 2013

AAKASH TABLET PURCHASED FROM THE CO.(DATAWIND)IN THE MONTH OF FEB 13.BUT SINCE FEB 20 ITS START CREATING PROBLEMS.NOW IT IS COMPLETELY OUT OF ORDER.COMPLAINTS MADE BY EMAIL AT TECHSUPPORT@DATAWIND.COM (7 COMPLAINTS BUT NOT GETTING ANSWER!!THOUGH CO.HAS GIVEN 1 YEAR WARRANTY!IT IS NOT NOW RESPONDING TO MY COMPLAINT KINDLY DO THE NEEDFUL

Siva

Posted on Apr 25, 2013

Tata Docomo website lists a post-paid plan called "My Family Plan." Here is the url for that page: http://www.tatadocomo.com/my-family-plan.aspx With this plan, you can get 3 to 5 numbers in one account for Rs.999 a month. All numbers can share voice minutes, sms, and data. And there is only one bill for all numbers. This plan is good for me because my children use only data and I use only voice. (We all use SMS.) I had requested for this plan *online* (in October 2012). I had never approached any other Docomo store - I only applied for it on Docomo website. Then several people, apparently Docomo AGENTS contacted me and one of them came to my house after I explained to him what plan I wanted (My Family Plan with 3 new numbers and 2 MNPs). He gave me 5 SIM cards and asked me to sign 5 applications and took advance and left. But then those 5 numbers got activated as 4 DIFFERENT MyFamily Plans with only the 2 ported numbers in 1 MyFamilyPlan, and the other 3 are independent numbers. Immediately I called customer support but all they did was to convert each of the 3 numbers into 3 separate MyFamily Plans each having only one number. They started charging me Rs 999 x 4 + tax = about 5000 per month. They are also charging over usage for data because we don't have a combined account to pool our data usage. I called and asked them to correct this numerous times to no avail. I sent them multiple emails but nothing was done. I sent them in writing in Courier but no use. Finally on January 31st I sent email to cancel 3 of the 5 numbers and got confirmation numbers also. I paid them more than 5000 rupees so far for 3 months which is more than I would have owed for 1 account that I had requested. However, Docomo call center calls me even today after I told them patiently for so many months what the problem was and that I do not owe them any money. They still want me to pay the rest of the incorrectly billed amount coming to about Rs. 2500. They call me separately for each of the 3 numbers. I even wrote to you (APPELLATE.KK@tatadocomo.com) on Feb 11, 2013. No response from them. Please resolve this as I am getting harrassing calls from Docomo demanding payment for all accounts. Thanks and Regards, Sivaram. ramparchuri@gmail.com

sandeep nandamuri

Posted on Apr 23, 2013

hi this is sandeep. i was using a vodafone mobile with number 8886886814 since two years with a gprs plan of 300 per month. i thought of activating 3g account and called the customer care they took my request and deactivated my existing gprs plan without activating my 3g plan as requested. after 15 days i was asked to pay 3000 rupees for using data.i called the costumer care about this they say that there is no request for activation of 3g plan and they have deactivated my existing 2g plan. i never had any kind of message or call or email regarding deactivation of my 2g plan.when on repeated calling regarding why my 3g account was not activated after 15 days they say that they stopped providing new 3g connections.even this information was given to me on myself making many calls to the costumer care. the irony was first few calls where answered and i was told that my connection will be activated in 24hrs. vodafone guys have robbed 3000rs from me for using a deactivated account

debi prasad jain

Posted on Apr 18, 2013

Dear Sir, I am DEBI PRASAD JAIN S/o SURESH KUMAR JAIN, Mobile No-9893282285, while going on my bike my sim was lost on dt. 15-apr-2013. When I go to airtel office they said that this number is registered in the name of M. R. Soman, Housing board, Bhilai from dt. 05/12/2009. I have using this number before dt. 09/09/2004 which is mention while aaplied airtel landline phone 0771-4068836. I have using the same number as postpaid from Jan 2006 to Dec 2009. I applied for transferring the same number from postpaid to prepaid On dt. 04/12/2009. Next day dt. 05/12/2009 , it is converted into prepaid but in the name of M. R. Soman,Bhilai Housing board, Bhilai instead of my name. This information I came to know on dt. 16/04/2013 when I lost the sim and go to airtel office. But the same number I am using till dt. 15-april 2013 (before lost) This number is attached with my ………….. 1. State Bank of India Bank Account, 2. Icici Bank Account ( A/c Number

dr adarsh b yadwad

Posted on Apr 17, 2013

WHAT IF THE NODAL OFFICER DOES NOT RESPOND AT ALL?WHO DO WE CONTACT? AS THE APPELLATE AUTHORITY ALSO IS NOT RESPONDING ITS BEEN MORE THAN 15 DAYS...WHOM DO WE APPROACH????

Elden Dcosta

Posted on Apr 14, 2013

I have a 2G pack active on the above number which entitles me to 4Gb free usage for a month. Still airtel is deducting charges for data usage from the main balance. even though I have given various complaints at various levels from customer service to the appellate team over the last 2 months nearly Iam still to receive a resolution. PLEASE HELP

Tanmoy Ghosh

Posted on Apr 14, 2013

Sir, I choosed a RIM No.8798115378 on 31 Dec 2012. Since 03 April 2013 I'm facing problem to make any outgoing call which is rejected with a dialouge "you have insufficient fund, please recharge your account." It's happening any time for any number. Whereas I'm having Rs.20.48 available in my account. Repeatedly I've contacted Reliance Customer Care on 03rd, 05th, 7th, 8th, 9th, 10,th, 11th, 12th and 14th April. Everytime they assured me to rectify my problem. But all in vein. Now, I'm forcefully making this complain against Reliance Mobile Company for harrasing me without a valid reason and also not resolving my problem. Kindly help me out by taking necessary steps against the said company and make me free from mental harrasment. Thanking you in anticipation. Yours faithfully, Tanmoy Ghosh

punit doshi

Posted on Apr 13, 2013

I, Punit A. Doshi, am holding a postpaid account with Vodafone Ltd. In Nov 2011, i had taken blackberry yearly unlimited data usage plan for 4999/- that was to expire in Oct 2012. Normally company informs the user through either sms, e-mail or phone call. I was never informed about the same.And in the next bill they send me data usage charges of Rs. 600/- which i find to be illegitimate. I had several calls and exchanged emails with them and was promised reversal of Rs. 600/-. It has been more than 5 months now i have not yet received the reversal. They have activated announcements on my phone and I feel being harassed and cheated. Can I find permanent solution for the problem please?

Vaidheeswaran

Posted on Apr 13, 2013

1.I was given a free compliment Reliance SIM card which i didnt activate at all. But im getting bills for the same. Have complained the same in the Customer care no also. What should i do on this ?? 2.I had a Reliance landline. Suddenly even after paying the billsthe landline was not working.I registered complained with the customer care and there was no proper response from them. Finally i called them up and i asked them to disconnect the same.But they didnt turnup. But even after one year im receiving bills for the same and no response from the customer care on this issue. What should i do??

DIPANKAR ROY

Posted on Apr 12, 2013

Sir/Madam, My name is Dipankar Roy & my address is B/213, Patuli, Garia, and Kolkata-700094. On 7th November 2012 I have purchase 02 no’s Videocon DTH Set from Great Eastern Trading Co. at Garia branch for Rs.1400,Vat No-19451500017,Tax Cash Memo No-12/1213/15014,Workorder No is 13967273 & 13967927 & Model No. is 1111-U.My D2H customer ID is 80989397 On 12.04.2013 morning at 10:30AM I have found that no signal was came from any channel. So I have take a call to D2H customer care for create a complain (09250092500).Customer care representative are receive my call & booked the complaint. My complain ID is 163002953. After this I have call my local technician mobile no. (9804529959-SUJOY) who was installed D2H at my home. I don’t know where there is local office. I have told him that type no signal problem but he was said that he was not able to do anything, only customer care can solve my problem, he can’t come & disconnect the phone. After this I have call him again but always call fou

Aniket Fasate

Posted on Apr 11, 2013

Dear Team, This is w.r.t. my Reliance 3G mobile number 9022934169. I had given a termination notice on March 16, 2013. The number should have got disconnected on March 23, 2013 i,e. within 7 calendar days according to Reliance Communicaation's policy. However, the company has billed me till April 10, 2013.

JS MURTHY

Posted on Apr 09, 2013

I was a Tata Docomo customer. As I have to go to BITS Hyderabad campus regularly and other than Idea all other network operators signals are low in BITS campus, I moved over to IDEA using MNP on 16th FEB 2013. I got a note from Idea for clearing the Rs 163/- to DOCOMO to maintain my connection with IDEA. I went to DOCOMO centre and wanted to clear my bill , but they didn't have the number to take the payment as number was closed on DOCOMO side. As I was getting reminders from IDEA, used my old ICICI net payment scheme to pay for the Rs. 163. ( as it was also appearing against the BILL PAY amount) on 31st March . I had a successful transaction. I hoped the credit to TATA DOCOMO will relieve me of the hassles. But, IDEA went on sending reminders as mail, SMS and calls. I told the person who called me about the amount regarding the net payment and wanted him to verify with DOCOMO. He said, he will make the conference call with DOCOMO person and himself to verify the transaction. But, n

Geetesh

Posted on Apr 08, 2013

Tata indicom is charging extra money in my plan under the name of service charges, when contact them they said they are charging the same in all the plans btu it is only on my plan i have checkthe same with my frnds. now thy are not replying or saying anything. need justification 2 omnth mental harrasment. charging extra

Prateek Dhawan

Posted on Apr 07, 2013

I am using a corporate connection of Vodaphone whose number is 9721213451. Last month when I received my bill I found I was charged in excess for my internet and message service. I made a complaint regarding the same to customer care and even dropped an email message for the same, but haven't got any replied from there side. I haven't paid my bill because of this issue and the company din't bother to look after the matter and they barred there services because of which I suffered a financial loss which cost more than 50000 INR. Kindly look into the matter and get the same resolved and help me in clamming my compensation for the same.

rohit gaur

Posted on Apr 07, 2013

I recharged up my mobile (no.9015306794) using erechrge. Site url is :myservices.relianceada.com. i got a message taht my phone is recharged up with a one month promotional balance of 101 Rs. and 1 gb free dtaa usage fr one month.... But I dint got the balance nor the internet usage.WhenI called custmercare of reliance they said that no. talktime and free data wd be given to you because the reachrge is only fr the new reliance users... I even aserted that there's no such information or condition is given on such recharge on the site mentioned above.they responded like dumb and said they cant help me refund out my money...... so wt should i do now??? should i file a case against treliance communications or should file RTI...or if any other thing can work then do let me know....

Wayne Dsouza

Posted on Apr 07, 2013

Duped of Rs 4663 by Idea Cellular Ltd

Gulam Kibriya Siddiqui

Posted on Apr 06, 2013

Dear sir/madam I m using reliance communication cdma sim which mobile no.is 9323700157. I want to convert my operator to idea telecom.I have submitted my documents to idea gallery two times in 15days but till nowmy operator not changed. I am talking to reliance call center but they are not giving proper answer and holding my call 45 minutes.and not picking call.my first (rejected) porting code request no.rm476813.and current porting request no.is rm495195 valid till 13april. So do your best.

sunny kumar ramnath jha

Posted on Apr 06, 2013

SIR I SUNNY KUMAR RAMNATH JHA HAD CONVERTED MY PREPAID NO 8080378189 INTO POSTPAID.FOR THAT I HAVE COMPLETED DOCUMENTATION AND VERIFICATIONS BUT THEY HAVE DEACTIVATED MY PREPAID NO 800378189 BUT AFTR 50 HRS IT DIDN'T GOT ACTIVATED AND FOR 50 HRS I HAVE GIVEN CALL ON THE NUMBER FROM WHERE I GOT CALL BUT THEY WERE JUST MAKING EXCUSES AND NOT ACTIVATED MY NO AND I AM FEELING MENTALLY HARASSED .I JUST WANTED TO MAKE CASE OF MENTAL HARASSMENT AND FOR THAT I WANTED THAT AIRTEL SHOULD PAY PENALTY AND MY NUMBER SHOULD BE ACTIVE.

Shekhar Kejriwal

Posted on Apr 06, 2013

Am using Airtel services and have not been delivered the promise made by a customer execuive. Am also not receiving any response from airtel's end.

ANIRUDH

Posted on Apr 04, 2013

Its regarding Sudden lapse of balance,and then negative feedback by the company executives.I have A Reliance connection no. (9017375545)which i have recharged on 29/03/2013 and my balance(main acc+ gprs data)suddenly lapse on night of 30/03/2013.then I registered the problem to the customer care executive(Prblm No.-76979442). But now they are giving zero response.

Samay Raj Jain

Posted on Apr 04, 2013

This is with reference to the bill generated of mobile no:-8007654047 for the month ending on 11/3/13 of rs. 877.In the above mentioned bill the amount charged for gprs usage is in excess by rs. 310.for excess usage.I have opted for a plan wherein i have been allowed to use 600 3g mb data freely whereas the usage for the above mentioned period was only 568 mb as per the system generated messages sent to me by idea.I have mailed about same issue to idea communications but no action was taken by them. My usage of gprs data was based on these messages only and all the messages have been shown by me to the representative at idea store but still no action so far is taken.

Harsh Sarda

Posted on Apr 03, 2013

Respected Sir, My name is Harsh Sarda. I reside in Mumbai. I had taken digital television from Airtel in year 2010. My customer number at Airtel is 3002682016. Due to problem in receiving signals, I have not recharged my digital television account since last few months. In February 2013, Airtel had told me that they would give me Rs. 1000 towards return of set top box and remote to them. Then, I have returned my set top box and remote to Airtel. But now Airtel is not giving Rs. 1000 to me towards return of set top box and remote. Also Airtel is not giving back to me, my set top box and remote so that I can use it in future. Kindly order Airtel to give me Rs. 1000 or give me my set top box back for my future use. Also, kindly order Airtel to pay compensation for the inconvenience caused to me. Thanks. Yours faithfully, CA Harsh Sarda Mobile – 9867214788 Address - 203/A, Arunoday Towers, 16 SPS Marg, Kokan Nagar, Bhandup (west), Mumbai - 400078, Maharashtra, India

Nitin anand

Posted on Apr 02, 2013

Sir, I had visited Reliance Communication outlet in Navi Mumbai and requested to recharge Pre-Paid Broadban connection by Rs.255 , they charged me for the same amount and after 2-3 days I had not received any balance in my net connection , I re-visited their outlet, they confirmed that balance is not updated ,they checked and requested to refund my amount later as that time they were not having cash of Rs.255 , I again went to their outlet after 2-3 days , their boss said he has not received any excess amount from his salesgirl who do recharges ,so he can't refund my amount of Rs.255 and informed that Reliance does not have policy to refund if the number given is not active. Kindly advise I want to take it strongly with them , they can play with consumer money .

Rohtash

Posted on Apr 02, 2013

Sir i have brought a micromax phone before six month , with in one month there have a problem to start coming in my phone it restart itself and hang regular.Then i go to micromax mobile costumer care and handover my phone two times for resolve this issue but they have not rectify this issue and told me that we can not resolve this issue because this type problem in all same model phone. In my regular follow up they always repeate this answer again and again. sir kindly guide to me how i submit my complaint in consumer forum.

Subhash Patil

Posted on Apr 02, 2013

I had purchased 3 data cards from MTS in Maharashtra. Now MTS has stopped their service in Maharashtra, what should we do ? Also I had purchased a new connection just a month before the decision.

Parth Nagori

Posted on Mar 30, 2013

I had done a recharge of Rs. 215 on my vodafone network phone on 27 th march. I chose to recharge with 215 Rs. as it was my best deal offer where i woul;d be eligible for full recharge balance of 215 Rs.. But on recharging the same amount I received a balance of Rs. 188 only. Vodafone did not provide the remaining balance of 27 Rs. which i was eligible of. Please address my issue & resolve the same asap.

KHUSH DEEP RAI

Posted on Mar 26, 2013

Vodafone fraudently activated Internet service on my Mob 9811546464 at their own and imposed 399/-+Service Tax as monthly rent. I have paid my genuine bill 0f 350/-. Now they are threarening to disconnect. I am senior citizen, Kindly get it resolve and oblige.

SHAIKH FAIYAZUDDIN

Posted on Mar 23, 2013

DEAR ALL, THIS is Shaikh FAIYAZUDDIN.MY MOB: NO IS 9321519671. my complaint no. is (200355128, 197063246, 196406896) MY ISSUE IS THAT I HAVE COMLAINT MANY TIMES TO RELIANCE CUSTOMER CARE ABOUT HIS WEAK NETWORK AT MY CITY since DECEMBER 2012 month.Iunable to make a call in one try i have to call many times and then call will go .AFTER 4 TO 5 TRY CALL WILL GO..AND SOUND ALSO GETING CUT. I HAVE COMPLAINT TO RELIANCE CUSTomer CARE BUT THEY ARE JUST COMMITED TO ME AND NOT GIVING ME RESOLUTIN SINCE 3 MONTH.ITS NOT ONLY MY PROBLEM MY WHOLE CITY GETTING SUFFER.and NO one ready to listen mein customer care .Reliance customer care is very worst and talking with me arrrogantly .and always give me a reason that we have forward complaint to technical team. but there is no satisfactory answer i got from them . as iam post paid customer last 2 and half year why should i suffer sir.I believe in U that u will solve this issue .SO Plese LOOK INTO MATTER AND DO THE NEEDFUL.PLZ SOLVE MY PROBLEM.

R giri

Posted on Mar 23, 2013

broadband connection is not working since last couple of months

BHAVIN KUMAR BHAVSAR

Posted on Mar 19, 2013

Airtel prepaid cheating in tarrif related, wrong information given since 9 months from customer care 198

Nilesh Jadhav

Posted on Mar 19, 2013

I am using a postpaid GSM connection of BSNL in Maharashtra.I HAVE ACTIVATED A PLAN OF 200 THAT gives 4GB in night and 4GB in day for a month.but what happen is there is no facility to check differently the DAY or night usage,What show is the total usage.i had given complain about 2-3 times that i am not getting the msg for how much usage i hav done,but they are not responding.what can i do now . this month i have got 2400/- bill which i cannot pay.

Harish Gupta

Posted on Mar 19, 2013

I observed some time back that my balance was being eaten up. I called customer care and asked if any service was active for my number for which they replied there wasn't any. I was not getting any message or pop up regarding the deduction. I logged on to my airtel and checked my last 5 transaction and I found a service named "Easy Search" eating up 1.5 Rs of mine almost everyday. I again called the customer care. The person told my to hold on and never responded. I tried to call customer care again but the call did not get connected. From then on I am not able to contact customer care. I raised an SR online regarding this customer care call problem which has been closed by Airtel but I am still not able to contact CC. This deduction is happening everyday and there is no way for me to stop this. So I can easily assume that "Airtel" is "looting" me. Please clear things up.

Kapil Mahajan

Posted on Mar 12, 2013

I am Kapil Mahajan, yesterday night this was the fourth time in past two months that a caller tune has been activated on my mobile number +91-9030497814. I tried a lot to reach out to customer care and wasted two hours in the process, it also got connected to two of the executives but they also seems to be least bothered about my issue. It got charged me Rs. 45 for the service which I have never opted for. Request you to refund the amount ASAP. Thanks & Regards Kapil Mahajan

TARUN MEHRA

Posted on Mar 11, 2013

I was not purchased a Reliance 3G Datacard at all. and i got the bill by the name of mine TARUN MEHRA at my mentioned address. I complained about the same to Reliance and they said a compliant cannot be lodged as there was some network error.so i send to on mail but they are not given any response. On the 23rd feb 2013 they finally lodged my complaint via 198754201. they committed over there the TAT of this complaint is 5 days. And they said they'll inform the local network team to work on it. Till 11th march nothing was resolved and I escalated my complaint to Appellate Authority, Delhi/NCR . In their response mail it was informed that the issue will be resolved with 5 days. Nothing happened again. Since then I have been calling up the Appellate Authority and all I get to hear is the network team has not responded. I have called up more than 7 times since 23rd feb 2013 .

ganesh gaikwad

Posted on Mar 07, 2013

dish tv complain vcno 01512623890 connection band keya gaya hai

NEERAJ

Posted on Mar 05, 2013

R/Sir I am Neeraj fron hisar (haryana) my BSNL no. is 9466009668 and bsnl is deducting a lot of money by starting unwanted services by their own, even after calling their toll free no they don't stop it.they only say that u have asked for this service. pl do some thing to stop this type of illegal theft of customer's money.

Achint Aggarwal

Posted on Mar 03, 2013

I got the international roaming service activated on my postpaid airtel mobile in mid June 2012 and got it deactivated subsequently in mid Sep-2012. I was slated to receive my refundable deposit of Rs 3000/- by 10th Oct 2012from Airtel. But after doing numerous followups, sending repeated customer service requests and making innumerable phone calls to customer care service I have not received my refund. I intend to claim my refund besides pressing for charges in delaying the payment, violating their commitment and causing undue inconvenience to their long time customer.

Amity Arora

Posted on Mar 01, 2013

I bought a Samsung mobile phone -Galaxy S-plus i9001(imei- 357160047047163) on 10-03-12.But the phone is not working properly from the day I purchase the mobile.Many times I go to Samsung Customer care Centre but the phone is as it is till date. Every time Customer care executive told me that the Mobile is OK but after 2-3 days the mobile is in same condition as it is earlier. Plz look into the matter as my mobile's warranty is going to expire.

Mir Siyam

Posted on Feb 27, 2013

I have recharged Rs. 98 on 21st Feb 2013.... but i haven't got a benefit of 1GB GPRS data in my account yet...... i wanna put this complaint against Vodafone J&K circle.... i called up customer executive for this issue... but they said it will be solved in 2-3 days.... m waiting since 21st Feb 2013..... but no outcome is available.... plz plz pay some attention to my complaint....

Premjeeth

Posted on Feb 27, 2013

I purchased a Reliance 3G Datacard on the 12th October 2012. I was not getting the 3G network at the above mentioned address. The speed I was getting was about 10 - 60 kbps at any time of the day which is even below 2G speeds. I complained about the same to Reliance and they said a compliant cannot be lodged as there was some network error. On the 19th Oct they finally lodged my complaint via SR no 189979726. On 23rd Oct, I received a call from their network team. And they said they'll inform the local network team to work on it. Till 31th Oct nothing was resolved and I escalated my complaint to Appellate Authority, Delhi/NCR via SR No 190675650. In their response mail it was informed that the issue will be resolved with 5 days. Nothing happened again. Since then I have been calling up the Appellate Authority and all I get to hear is the network team has not responded. I have called up more than 7 times since 31st Oct. On 22nd Nov when I called the appellate again, the executive said t

Achint Aggarwal

Posted on Feb 26, 2013

Hi, I had activated international roaming on my airtel mobile in June 2012 against a fully refundable deposit of Rs 3000/- and got it cancelled in Sept 2012 subsequently. Till date I have not received any refund from Airtel despite numerous followups. I would like to take up this matter legally in order to settle the ensuing harassment and refund claims against the company.

Mukesh

Posted on Feb 21, 2013

mobile no :9844142509 is subcribed of idea network in karnataka circle . I had made an online recharge of 1000 rs on 14-02-2013 and got the balance of 1100 rs and on 21-02-2013 balance in my mobile was 140 rs . when i contacted regarding deductions there was weak response .

Anshuman Dike

Posted on Feb 21, 2013

I have given a request for port on 11 feb 2013 . I have submitted all document to Vodafone but nothing has happened till now. I am surprised that I had told 7 days is the time . but till now 10 days are over . I would like to discontinue airtel and start Vodafone.

Meher Dehnugara

Posted on Feb 20, 2013

To, Gujarat State Consumer Disputes Redressal Commission, AHEMDABAD – 380009 & Navsari District Forum Navsari I would like to inform you that a complaint against Bharti AIrtel Ltd for harassment and mental touture for the following matter. I was book online three complaint from my airtel number 09725335548 & 09725366884 last year on 15 Jan 2012 but till date not single feedback from airtel. Complains List:- 1) Change Billing Address:- I was personally go in your customer office in Navsari, Gujarat on 15 Jan-12 and fill up the form & provide all document proof , As per customer exclusive verbal statement in 72 hours your addres will be changer in airtel system but till date they are not be update. After 1.5 month i was again go to in your office and ask for my address change but that time they said us “Our navsari branch system not working so we are send your form in our surat office they will be change in 3 days but till date not change in airtel system. I am counties call b

Ravi Ghalaut

Posted on Feb 18, 2013

Hi Below is a summary for my complaint 1. Validity of my number 9729221058 got ended and i was advised by customer first to recharge with Rs.5 but not successfull. 2. Then Senior team advised me to have a recharge of 350 which happened successfuly but server shows it happened for 348 while dealer and myself did for 350 and got message for 350 only. 3. Lodging a complaint(no. 3021548402200) at dealers helpline though confirmed verbally that it was done for 350, but query did not resolved till 12:00PM on 17th Feb. which was the scheduled resolved date for my query. 4. Now Still I am unable to reach my family over phone and I am compelled to move to another mobile operator as things are not getting done at airtel end. 5. I tried using mail utility for lodging an online complaint from airtel’s online portal but it’s not working. Kindly reply ASAP.

Viren P. Shah

Posted on Feb 16, 2013

Dear Sir/madam I brought two reliance postpaid sim cards( no. 9699994399/9699995399) from riddhi siddhi largest reliance dsa. on 19/9/2012. Receipt no is 1399 and i paid 300 each for both cards. After some days my 9699995399 no. was not activated by reliance co. and i loard complain in customer care at 7-8 times and reliance co. senior executive told me that u can make police complain. normally you think that no one want to go to police for this amt. and i don't know how many customer face this problem my complain no is 194221743, 195364562 on 3/01/2013, 196026357 on 13/01/13 reciver aditi,195190919 on 31/12/12, 196769044 on 23/1/13 rec. saurabh gupta. they finally told that they will not refund amt. which given to company. i request you to look in to this matter and give fastest decision seller detail: Riddhi Siddhi, Shop No 7, 2nd Floor, Saikunj Building, Near Kohinoor Electronics, Dr Baba Saheb Ambedkar Road, Dadar East, Mumbai-400014. +912231900002 +919321232323 thank you vire

naveen kodan

Posted on Feb 16, 2013

tata docomo company deduct my 99 rs... on 15 feb 2013 and refused to refund my balance and they had it many times earlier also.........

Ignatius Albuquerque

Posted on Feb 15, 2013

Am unable to access both 2G and 3G services of Idea 3even though I had paid Rs 98 and Rs 249 for prepaid plans some time back.

Bhaskar Kumar Kar

Posted on Feb 13, 2013

Dear Concern, I Bhaskar Kumar Kar had taken two post paid sim vide Ph No: 8687790001 and Ph:8687790002. But since I got transfered to another location I was bound to surrender the same. One of your executive Mr Shahnawaz collection officer at Kareli Allahabad -UP Branch (Contact No:9305590582) contacted me and assisted me in getting the full and final payment done. I made Rs1300/- as full and final payment where the executive had given a receipt of Rs 543/- vide Bill No:UP/ALHB/12-13/1039257 Dated:21-09-2012 And the rest was told that the same would be adjusted in your bill statement and final bill will be generated. I did closed my Sim with immediate effect, but still when I did received the bills on the Phone Nos I met the Reliance Office, the executive at Allahabad Office told that only Rs 900/- was deposited and rest they are not knowing anything. When I complained there manager he said that executive was from third Party vendor and they are not responsible for the same. Please suggest 1- I was cheated and forgery has done with me by Reliance Communication executive what action are you taking? 2-Why do you hire people of whom responsibly is not take (Such a coveted company and saying such silly reply)? 3-Immediately reverse my bills and close my account with the settlement date (ie-21-09-2012) .? 4- Action should be taken against erring staff. I am providing you one week time after which FIR will be lodged against the executive with reference to your Company and Branch. Also if my case is not taken care of I will move to Consumer Court and PG Cell. As I have closed my SIm card, please contact me on my Phone:9839098323 (In evidence I have the executive signed receiving of my application and payment done to him, also the payment receipt of Rs543/-)

RAMGOPAL KASHYAP

Posted on Feb 12, 2013

With due regards I would like to submit that I bought a Tata photon netsetter card in May 2010 from the aforementioned address and was promised services at Katghora, Chattisgarh and I got the services till October 10 , 2012 after which the network in the above mentioned area was shutdown abruptly , without any prior notice.The plaint is regarding the failure of services for which I took due measures to talk to the customer care in the same month to register a complaint for the issue and was provided with the information that it was a temporary failure occurring due to network optimization work undergoing then and that there was no need of registering any complaint. But on non-performance on their part I again raised a complaint on 15th November 2012 and was allotted a service request number-SR198 type trouble ticket "335898087" for photon number 9203605807 stating that the resolution would be done by 17th November 2012.Forthwith, I received a sms on my alternate number 9826421549 stat

Hemant sharma

Posted on Feb 11, 2013

Sir mera mera mobile kho gaya tha fir maine wahi no nikalvane ke liye application isea care main die or all document submitt kar diye hai maine 02-02-2013 ko submitte kiye the unhone mujhe new sim di per vo abhi tak activate nahi kiya or koi response bhi nahi de rahe hai so please aap meri help karen. Thanks & regards Hemant sharma

Prateek Sinha

Posted on Feb 11, 2013

I went for online recharge on reliance site for Rs34 which promised 100sms/day for 30 days but after recharge it showed a total 400 sms for whole 30 days. I contacted the customer care and asked them to refund it but they refused

supritha kotian

Posted on Feb 07, 2013

Hi, I had purchased a vodafone number - 9820166729 in the month of Oct. When i had purchased this new number I had been advised by your executives that i have been given the same plan (as requested) which i was using in my old number i.e - 1. Monthly rental of Rs.199. 2. Internet plan 3G of Rs. 100 3. Sms pack of Rs.35 But when i checked my bill for this number unfortunately i wasnt given the Internet & SMS pack instead was given the zero rental internet plan due to which my bill was high. Also i had visited the vodafone gallery of Thane, an executive i met with (Mr Pritam) dafted an email to his senior for reversal of the Internet charges but nothuing was done. Finally on 24th of Jan i received a call from vodafone saying that we are giving you a discount of Rs. 900 (approx), please make payment of o/s amount of Rs.1200/- & we will disconnect the number. (Email available) I had made the payment but today i again got call from vodafone saying that i have to make payment of another Rs.900/-. I have stopped using this number since 17th Dec but still the number is not disconnected & this service providers are calling me almost every day asking me to make payment. I feel cheated. Unncessarily i had made payment of Rs.1400/- in all even though i have not used this number more than 1 and a half month. Please help me with this. Regards, Supritha Kotian

S V

Posted on Feb 06, 2013

I want to file complaint and seek compensation with consumer forum/court against IdeaCellular for charging for undesired services, and another complaint and compensation against Bharati Airtel for overcharging for Internet services. But Supreme Court, in its judgement in GM Telecom vs M Krishnan case, has barred consumer courts from giving relief in telecom matters. Please advise way out or do something. Reply awaited.

Ashish Kumar

Posted on Feb 05, 2013

unauthorised balance deduction by aircel. on sunday i had balance of about 46 rs and i was using internet. i had activated internet pack. company deducted my all balance and didnt send any msg about this. on calling to customer they do not tell clearly about balance deduction. my aircel no-8804090578

Natarajan

Posted on Feb 02, 2013

Dear Sir, I would like to inform you that I had purchase one Olive Touch screen mobile Model - VG300 vide your delivery Note No. 59000415331/14-06 dated 14.6.2012, Order No. 2870826 Invoice No. 2492 dated 14.6.2012 of ( H.S. DISTRIBUTORS, JAIPUR). Now, I just used for around two months only, it stopped getting charged. Unfortunately I could not locate the bill and copy of delivery, and without which i knew tht your service centre people will not entertain. Luckily now I got the copy of bill and other documents and approached your service centre at Uttam Nagar. That person took the handset into the workshop and after 15 minutes he cam out saying it cannot be repaired because some the part where we insert the charge is broken. One thing is not clear, since it is under warranty period I have not opened the set or tried to do something but how could it get break, that too inside the set. Otherwise he should have opened the set in front of me. Finally he had given the set back to me

kumar gaurav

Posted on Feb 02, 2013

Sir/Madam With great sorrow i have to inform that the Reliance has adopted a very adapt method of cheating its customers. In last 2 days i have been cheated around Rs 250 by Reliance communication. My two specific complaints are as follows: 1) Today (01/02/2013) I Recharged sms pack of Rs 18 from Reliance website . The website informs that sms pack of Rs 18 gives benefit of 50 sms/day for 30 days.However, after clearing it from customer care executive I got to know that I will only get 180 sms for entire month. That is nothing but pure cheating and fraud where u are conveying something and offering nothing. The customer executive then says that they can not do anything regarding this. 2) My another complaint is regarding GPRS Data pack recharge of Rs 97. Again I got it recharged online through Reliance website. The benefit offered was 300 MB of data with a validity of 30 days. However, once 300 MB Data is finished, there is no alert/msg from Reliance that your data is finished. Also f

BHANU PRATAP SINGH

Posted on Jan 31, 2013

I want to port my Idea number 9873668607 In Vodafone and I call to Vodafone helpline for send executive to collect my documents and I submit all related documents to Vodafone executive on 19-01-2013 with port ID235723 but I received a sms on 28-01-2012 Your Porting request ID235723 dated 28-01-2013 has been rejected by your current operator due to there are subsisting contractual obligation from the subscriber agreement. from Vodafone. I already clear my all Unbilled amount and I have not done any agreement with Idea. This is not first time I already submit port request to Vodafone on 08-12-2012 that time also reject. This is my personal number and It is register on my Name before port I use this number In JBM Vodafone Corporate . I Port this number in Idea in July 2011 Now I want to move again in Vodafone but This time I am not able to understand the reason behind the rejection of my porting request. So Please help to port out I don't want to continue my number with Idea .

Ritesh Jhamnani

Posted on Jan 31, 2013

Hi, I submitted the application for number portability from Reliance to Idea on 16th Jan'13 and they told me that it would happen in next 7 working days. Its been 15 days and still my no is not ported to the Idea network. And on top of it, my no has been inactive for past 2-3 days. Everytime I call Idea staff (dont know if they are permanent or DST) they tell me it is in process and will be activated soon. Today again I called Ms Harsha (whom I was in touch with as the executive who filled my form, Mr Brijesh has switched off his mobile phone from past 7-8 days) and she said that I will check and let you know. When I asked her which DST she works for, she immediately disconnected the phone and didn't pick it again). Then I called Mr Kartik Sharma (I spoke to him once few days back when Harsha was not able to give me any timeline), some other lady Swati picked the call and said that he is busy. I think they all work in a DST called CS Creative in Pitampura, Delhi. Pls act

Pradeep

Posted on Jan 23, 2013

Hi, Data Card no: 8595174900 Service Provider: Reliance Communication I have bought a new connection of Reliance Data Card 2 months ago, And also received the bill of 417/- amount... and i had made the payment on time(16/01/2013). But today a man came to my home in my absence and he said to my sister in law that "Pradeep has not made the payment for my reliance data card data card no:(8595174900)... say to him if he will not pay then we can do something wrong with him... samja dena usko main phir aaunga type words he had used". After that i have made a call to reliance customer care and tell them about...But they are saying that they don't have any registered reliance no.: 8595174900 and they can not write a complaint for the same. I am attaching all the document i have received from reliance. Please find proof/Documents on following URLs: 1. Bill - I have Received for the Same Data Card No on 8 Jan 2013. https://docs.google.com/file/d/0B3x8zNmVhDDJSHBTQkZvdWJSUE0/e

Bhaskar Joshi

Posted on Jan 22, 2013

Dear Sir/Mam, I recharged my mobile(Mob. no. 9425961119) with 250Rs. voucher in which i have to get 250 Rs. balance and 1 GB 3G internet and unlimited 2G internet for one month but i only got balance without internet. I called customer care for solution but they don't response to me and misbehave with me and said to go to tata docomo outlet, i went to all tata docomo outlets (orbit mall, Y.N. road & appolo square at indore) but their worker said we can't solve the problem and say we can't help you and give such irresponsible answer to to me.

Jui

Posted on Jan 22, 2013

I sent my servant to pay my bill on 15/01/2013 in a vodafone mini store. After 15/01/2013 they started the tape before every call I made informing me about my bill and that I am yet to pay it. I called the customer care executive and the tape stopped however on 22/01/2013 they disconnected my services on a working day. I went straight to the vodafone main store in prabhadevi where I was told that the money has not yet been updated and that the bill doesnt have a vodafone logo on it hence it is not a Vodafone Mini Store. I then visited the mini store where my servant had paid the money. I find the store to have a Vodafone Mini store board with a Vodafone executive sitting there in Vodafone "happy to help" uniform who informs me that the bill has been updated on 15 th January 2013 itself from their side. So where is my money? Its not with the mini store and it has not reached Vodafone? They are simply harrassing me.

Amitesh Mishra

Posted on Jan 10, 2013

Dear Sir, We have paid the bill amount(1650rs)on 29/10/2012 to the associate "AANANYA ASSOCIATES" but "AANANYA ASSOCIATES KHANDSA ROAD NEAR HEMA ENGG., OPP. SECT-10A HUDDA MARKET GURGAON MOB. 9971599700" is not paying the bill amount to AIRTEL. Please help us.

sunil ranjan chakrabarty

Posted on Jan 03, 2013

Tata Teleservices Limited November 22, 2012 C/O, Videsh Sanchar Bhawan, Camp Office- 1/18 CIT Scheme, VII M, Ultadanga, Kolkata – 700054 Dear Sirs, This is to inform you that the undersigned had a TATA INDICOM CDMA Prepaid Mobile No. 9231513522 operational till November 08, 2012. After disconnection on 9th Nov. 2012 I informed your Mr. Sakya Singha Rath at Saltlake City Center E Block-003, Sector 1, Kolkata-700064 on 14th Nov. when he advised me to contact your sales centre RAJANIGANDHA at Sodepur. While talking to RAJANIGANDHA owner on 17th Nov. 2012 we were informed that all formalities concerning restoration of dead lines are being handled by Saltlake City Center office. Accordingly the undersigned along with his father Sri Sunil Ranjan Chakrabarty met Mr. Sakya Singha Rath at Saltlake City Center office on 20th Nov. 2012 and we were surprised to hear from Rath that my mobile number 9231513522 has been deleted as the deadline has expired. It is very much shocking that Mr. Rath or RAJANIGANDHA people did not inform us the deadline for restoration of disconnected line on 14th November 2012 and 17th Nov. 2012 respectively when we met them. The No. is very important to me as it was given to various institutions etc. It needs to be said here that the validity of the phone is till 2021 and Rs. 500.00 was paid as power and had a balance of Rs. 70.00 or so to my credit. Mr. Rath advised me to take a post paid line, and then only he can reactivate the specified No. Ultimately we were forced to accept this proposal against our will. Since I am using this line since 2004 I shall earnestly request your good self to look into the matter for restoring the line with all facilities that were prevailing till 8th of November 2012. Thanks and regards, Yours faithfully, SOUMYA CHAKRABORTY MOBILE NO. 9874309163 CHANDITALA BYE-LANE P.O. SODEPUR, KOLKATA – 700110

Shoban Badgujar

Posted on Jan 02, 2013

I purchased an Airtel GPRS internet pack of Rs.98/- on 2/1/2013 at Pune from a local retailer.He took Rs.100/-.He charged Rs.2/- extra for no reason whatsoever.I demanded a cash memo for Rs.100/-.Instead he only gave me a receipt for Rs98/-.His behaviour too was very rude.His address is as follows: Nilanjan Enterprises, 504 Sadashiv Peth, Near Hatti Ganapati, Pune 411030. Ph.09822279979,09850499381

Pooja

Posted on Dec 23, 2012

I have been charged about Rs 1500 by Airtel for 3 services I had not activated. I have spoken to their Customer Care supervisor and they refuse to refund my money.

Deepak Bhatia

Posted on Dec 17, 2012

UNWANTED VAS LIKE HUNGAMA WAP AND OCEAN WERE ACTIVATED WITHOUT MY CONSENT FOR WHICH 60 RS WERE DEDUCTED FROM MY ACCOUNT REFUND REQUIRED

SELVAKUMAR S

Posted on Dec 17, 2012

Hi, I requested for UNLIMITED 3G plan. but still my data consumption was charged. and they are justifying that i no where mentioned for Unlimited plan in my mail. But i have clearly specified that i need a Unlimied plan. Also i am frequently getting calls and msg's from VODAFONE to pay the bill. which am not liable for. Mental harrasment from VODAFONE Rgds Selva

Samuli Salminen

Posted on Dec 16, 2012

I bought a prepaid mobile and internet connection from Reliance about four weeks ago (mobile number: 9555625497). I provided all the necessary documents, and visited the store even once more, but my connections are not still working. Is this some kind of policy of Reliance to collect cash from foreigners but not to provide any service!? Concerned reliance store: Reliance World , Vasant Vihar , Delhi Phone: (011)30629991 Address: 40, Community Centre, Basant Lok, Vasant Vihar, Delhi- 110057

MAYANK BHUSHAN SHARMA

Posted on Dec 14, 2012

complaint against reliance GSM MP circle

MAYANK BHUSHAN SHARMA

Posted on Dec 14, 2012

My complaints against reliance GSM services in MP. Not availement of services inspite of amount deducted.

Nilesh

Posted on Dec 07, 2012

Document submit Airtel zordial hous 3 times and 4 times in viramgam airtel office but still not confom my document and they delet my card 3 times without any information me ane when i call they tell me that you submit a new document what i can do for this pleas i have all document set no. Who i attech my document pleas Not my no. 9428804825

Nilesh Dasadiya

Posted on Dec 06, 2012

Chetan

Posted on Dec 05, 2012

I have Tatadocomo connection, for which the bill is coming on by wife name. This number was originally on my name in CDMA connection. It's been ore then 3 months since I have requested Tatadocomo to change this to my name but still the issue is not resolved. I have send more then 20 emails. They are taking time to resolve the issue but meanwhile they have barred the outgoing calls. First, they did not resolve the problem on time, Now they are taking ttime o resolve the issue but why I should suffer? Please docomo all have take common man for granted. Please do the needful. I have also send multiple emails to MDDESK@tatatel.co.in.

Ravi Shankar

Posted on Dec 05, 2012

Dear Sir/Madam I am Ravi Shankar, from New Thippasandra, Bangalore. I have raised a billing issue with your Tata Docomo customer service team long time back and the same has not been resolved satisfactorily. This, despite my continuous calls to the customer care every now & then. I need to mention few people responsible for this, which I have done in my mail dt.04.Jul.2012. Pls be aware that I have notified my billing issue (complaint reference as above) immediately upon receipt of bill and is still not resolved amicably. The bill which is in dispute pertains to the month of Jun12, which had a due date on 04.Jul.2012. I have received a goofed-up bill of Rs.3784 which is simply super exorhibitantly cooked up. These usage & the charges did not seem to be of mine at all. Hence, I have raised a complaint over phone with customer care. I sincerely want to bring to your notice that I am a loyal customer of Tata Docomo, and if you may check in the past, I would have never defaulted or delayed on my payments in my three years of service utilization. Basis my past experience, I have never had such a pathetic service from any other Service Provider. Also, this is not the first time that I get such kind of response. I have had already few bitter experiences with Tata Docomo. Certainly, not an expected service from Tata family. This only spoils the reputation of the brand. Tata Docomo team has given me enough pressures and tension to me in the last five months. I have literally lost my mental peace & agony with such disturbances. There is a lot of loss on my side in terms-- of time, mental health, effort, money on calls (as every call takes about 20-25mins to reach your exec). What not! Since this complaint was not provided with appropriate resolution, I would like to seriously escalate this billing issue with your good self and take it forward for further scrutiny. Looking forward to your immediate action and a fair decision to safeguard the interests of the customer. Thanks. Regards Ravi Shankar.

D J Dutta Ray

Posted on Dec 04, 2012

I have a BSNL post paid mobile connection(No. 9443149875) since 2005. The last six months I am receiving bills with hefty deduction against premium calls. I have lodged complaint with BSNL regarding this asking them to furnish with details of the calls such made but without any response. BSNL seems to ignore consumer interest. I have no other means but to seek your help. Please help me from paying extra against ghost calls.

Dr. Bushra Naz

Posted on Dec 01, 2012

I have a complaint on harassment against Airtel mobile company. I had applied for a post-paid connection. The representative of company visited my home and took 300 Rs. as activation charge and gave a Sim Card with allotted number 8800543666.Number activated on 22nd November 2012 and finally I came to know they activate this no.8800099219 instead of allotted Number 8800543666.just after activation i have got a bill of 351.54 Rs on the very same day. I tried to call customer care many time. Every time they gave me different excuses like they are upgrading their system so they can’t check my detail etc. Till that day I received 5-6 massage from airtel that your bill is 1500 or 1200, pls pay it otherwise we will discontinue your services. Now today on 01-12-2012 my outgoing calls are barred and I still have got same massage that my bill is 1200.So kindly resolve this issue on my fervor. thanks

Amreek

Posted on Nov 27, 2012

My salary Pending from last 6 month against PVT company telecom related.they give check but after that they mail please do not submmit check ...

ANKIT KEDIA

Posted on Nov 26, 2012

This is regarding the broadband connection account no - 7005756646 , Concerns 1. My connection was suspended since last three months, so how can company charge their customers when they are using the service... 2. How can company ask for late payment charges because their was delay from their own end... They had not send me the Airtel broadband bill neither hard copy nor soft copy, Even after writing 10 times email to the company 3. As an customer I took monthly internet connection and I was supposed to get monthly bill and as a customer I was supposed to pay monthly bill.. 4. But failure was on the part of company, for not sending me bill even after making request several times... Kindly look in to the matter and do the needful.. Hope for positive feedback Thanks and regards ANKIT KEDIA

Sridhar.C.R

Posted on Nov 20, 2012

I had requested for 3 new phone connections for my office with 1 broad band connetion from Airtel during the last week of October and Airtel is still not able to install the broadband connection inspite of me repetedly approching the appelete officers and Nodal officers. They have not even bothered to inform me on what is the status and when i can get the broadband connection for my new office. They were prompt in taking a Chq upfront from me for INR 1500 for the 3 new connection with 1 broadband.

sanjeev

Posted on Nov 17, 2012

I was regullary using Airtel from last 6-7 years. They are not billing as per thier plan when a regular correspondence with them about this no positive response except of their payment. Hope you will help in this matter to resolve the problem. The compalint is regarding above mentioned no. kindly revert by mail.

Deepa Durve

Posted on Nov 16, 2012

Dear Sir, I have been running pillar to post including the MDs escalation desk about a sim that I ported from Vodafone to DOCOMO. I regret it thoroughly. 1. The customer service guys speak like ROBOTS 2. They cant speak in English 3. They start off in Marathi directly because I have a Maharashtrian surname. 4. My package offered to me by a lady called Sonam was 899 for unlimited calls in India and a 2GB internet pack total billing of Rs. 1060 5. I was sent an sms on Diwali day saying I have crossed my credit limit and I pay 3200. 6. suddenly on 16/11/2012 a day before I complete a month with DOCOMO my phone is disconnected I run from customer service, make calls, request for a start up by explaining what is my bill and I shall pay up I am told that 899plan is active but the 2GB pan is not active and I have used more that 2 GB and the cost is now 3200 I request them to give me a break up they say no bill has been generated and they are in their legal right to cut my phone as

Mohan Kumar Rajan

Posted on Nov 14, 2012

I suddenly received SMS that a service has been activated on my number. When I contacted customer care I was informed that 2 services were active. I asked them why these services were activated without my permission and they informed that I had activated these services which actually is a lie. I I

Anish Chandra

Posted on Nov 13, 2012

Dear Sir/Mam I am prepaid user of Idea cellular.On 09/11/12 i had activated GPRS20/day service.the i deactivated on 10/11/12.but my balance deduction is continued.I conveyed the message to customer care representative of idea on 10/11/12 also on 11/11/12.they responded that service has been deactivated.still my balance deduction remain continued.Again i contacted the representative on 13/11/12.this time representative replied that service has not been deactivated and deduction will be continued till the time service not will be deactivated by them. I am worried when they will deactivate the service. I need your help in this matter. Regards Anish Chandra

Nandala Satish Kumar

Posted on Nov 08, 2012

I was using services of M/s Tata Teliservices till May 2012. In the month of May 2012 I visited their office at KLK building and requested them to close my account. They informed me that i have to pay the billed and unbilled amount. On my request they told me the amount as Rs.1615. I paid the amount same day and showed them the reciept and requested to initiate the process. When i recieved the bill for next month i enquired with the call center person and came to know that the request was not taken. I visited the KLK building office and enquired. They checked their system and told me that the complaint has not been registered and aplogized to me and told me that they will takeup this issue and close it as quickly as possible. I got some calls from their executives for confirming the cancellation. Even after that the bill has been generated. When they called me for the payment i told the issue. I recieved a Demand Notice from one of their Lawers i explained the issue to him. Now i am getting threatening SMS saying that they will file the case in Lok Adalat.

Jyosna Ramesh Uchil

Posted on Nov 06, 2012

demanding payment on already closed postpaid card, that too with sending any bill at all

G RAMESH

Posted on Nov 06, 2012

I recharged my tata photon data card bearing Tel.No.9211058739 by paying Rs.350/- at Tata indicom retail outlet at Erragadda on 25-10-12. It was not recharged as yet. I was driven from pillar to post in this regard. I am fed up with the attitude of Telecom operator without proper redressal system. Kindly resolve the issue.

Anil Kumar Singh

Posted on Oct 27, 2012

Airtel Sim Blocked Without Intimation and No Refund of the Recharged Amount Dear Sir/Madam, A couple of week before on 13/10/2012 i bought an Airtel Sim Card (7600247357). It got activated only on 16th or 17th of Oct 2012. I had recharged it with Rs 200. Today airtel has stoped the services and blocked the card saying that verification process was done. We had not received any calls from airtel for the verification nor did they intimate before blocking the card. When i called the costumer services they told us to go to airtel shop for verfication. When we went they said that they don't do any verification there. Also they told us that according to TRAI rules if no outgoing calls are made form a number within 20 days of purchase of the card it is blocked. But for us, 20 days are not over as we bought the card on 13 oct 2012. Also we had made a few outgoing calls from the our new sim. I want you to advise me what i should in this situlation and also request you to register my complain and take necessary action. Thanking You With Regards

vignesh M

Posted on Oct 22, 2012

I have activated 3G in my mobile in my airtel number. I've 8 rupee 3G pack. I started to browse only after I received the message from them. But still they deducted 10 rupee as browsing charge and they're saying I had browsed before 3G activation. Then from the next time I activated 3G and call to them and after confirmation from them I started to browse. Then again they deducted extra 10 rupee saying the same thing. I called to customer care who they dont even respond to us and got that money after 5 hrs of waiting. Everything's fine, but they didn't activated 3G for me on that day. I've paid money for the service which I never used. If I try to check whether 3G is activated after confirming from them again they deduct amount and I cant able to connect to customer care. They're saying only 2 times we can call to them. I've wasted whole day for that 20 rupees and I couldn't get back neither service nor money. I spokes to their nodal officer who never listened to me& saying its my mista

Nakul Gupta

Posted on Oct 19, 2012

Subject: Airtel is not providing Internet connections after so many assurance and submission of security deposit. Since Last 6 Years, i have requested Airtel officials to provide internet connection to my place. On their assurance i submitted the security amount for the same buut they failed to provide me the connection irrespective of several mail and phone communication. Please note that i have provided them to use my property to install an hub so that other people in my society will have internet connection, now even then have ports available in the HUB but airtel is reluctant in providing me the connection, because of this i have to go for someother telecomoperator which costs me too high and i suffered a lot because of this.Now finally i need a solution from airtel thath either 1.Pay me the Total Amount from the profit they people earned from my Owned property. 2.Pay me the Amount that i paid to other telecom operators during these years. Please provide me the solution.

AMBEKAR, SURYAKANT GANPATRAO

Posted on Oct 16, 2012

Subject: - Non response for prolonged Complaint of TELE No Wai 02167-221042 for adjustment of the bill paid for non working of the telephone Ref: - My Letters to A.O TRA Unit 1) Dated 16/05/2012 2)25/06/2012 3)19/07/2012 with copy to PRO BSNL R/ Sir, Madam With above subject And references , It is given to your notice that My Telephone was not shift due to departmental reasons from 23/03/2012 to 15/05/2012.And 11/06/2012 to 10/07/2012.I am having B/b connection with Rs.499/- unlimited plan .I had not used this facility due to departmental cause. The above letters are submitted to the concern. Unfortunately no body has taken any efforts to do the same AMBEKAR.S.G

gurdas banger

Posted on Oct 10, 2012

My outgoing calls have been barred.i am facing problem pls help

Vincent John

Posted on Oct 10, 2012

Hi I had an outstanding vodafone number in Mumbai:9769444949. After three years some claiming to be from vodafone called to close the account. After negotiations My brother paid the sum of Rs. 3500 but did not receive the NOC as committed by the executive. Instead they stopped picking up calls and all efforts to reach out to them goes futile. I am just wanting to ensure that the number I once used is closed so that they don't come up after few days stating i have an outstanding amount with interest. I have sent e-mail to customer care but got no response. I also posted on the consumercourt.in site and jst got the reply that they wpuld look into the matter and get back to me. But no update so far as well. I request you to kindly look into the matter and help me in getting the NOC to avoid any unwanted billing and harassment in the future from vodafone.

R D Mathur

Posted on Oct 02, 2012

I am registered with DNC under Ref W1115943414 (earlier I was registered under No I1063137579, but later Airtel Customer Care Executive re-registered me with the new number to help solve my problem ). Yet daily, on an average I get 2-3 calls and 20-25 SMS on my mobile. Bulks of them are related sale of property. Every day each and every SMS I report to Airtel on their site - http://www.airtel.in/dnd with complete details, however unfortunately without any success at stopping them. Recently Airtel decided to added more pain to my misery by calling me for each entry on their DND site. Let me explain how? After each of my complaints is registered I get a call from AD-AIRCCM and the conversation goes like this – Airtel: Hello, may I know your name? Me: My name is…. Aitel: Are you using this number ……….? Me: yes Airtel: This call is in response to your complaint. I wanted to tell you that your complaint has been resolved (although it has been over 1 year since I recorded my number on

avtar singh

Posted on Oct 01, 2012

ABOUT MONTH HAD PASSED BUT NO SATISFACTORY RESPONSE WAS PROVIDED AND MOBILE SIM WAS TILL DATE NOT REACTIVATED EVEN AFTER DEPOSITING HARD AND SOFT RESIDENCE PROFF AND ID PROFF AND SNAP ETC as this number was used as corporate number because i had send it to many oriental bank customers and i had recharged it wth rs320/-- complaint made by avtar singh manager obc bank jalandhar ---

Anuj Singhal

Posted on Sep 25, 2012

I recharged my Airtel Prepaid number 8627966875 on 20 Sep with the following recharges. Rs 649/- FTT X2 Rs 51/- SMS pack Rs 23/- STD pack I thereafter activated the Rs 950/- (6GB data)3G data plan. I got a confirmation SMS of activation (around 8:20PM on 20 Sep). The balance in my account at that time with the 3G pack deduction of Rs 950/- stood at Rs 348/- I thereafter started using my phone for data services. I did not make any calls. I noticed after some time that my balance is much less and found that the data usage was being charged to my main balance. I made a phone call to the customer care number around 10:30 PM and was not helped claiming system downtime. By 21 Sep the account balance had further decreased. I made a phone call to the customer care center and lodged a complaint. I was told that the data pack was active and that the problem will be sorted out by 22 Sep 2012 12:30 PM. I waited. The problem has not been solved and i have stopped getting response from Airtel.

sunil balwada

Posted on Sep 25, 2012

This is the mail I had sent to appellate atuhority of Tata Docomo but haven't received any revert on the same Team My prepaid no.9226172742 being unlimited T2T plan, to my surprise has been disconnected in june 2012 without any notice or for any reason. I was out of maharashtra for the last few months so couldn't use the connection and this is the reason being told by ur representative tht the no. Was disconnected due to non usage. This is not a reason for disconnection of my no. Question is 1. Did I gave you an application for disconnection? 2. There was no communication for disconnection given. 3. As mentioned earlier the no. was in unlimited scheme plan and activated on 29.03.2006. Being such a long association with Tata I don't think the no. Should have been disconnected. 4. Being a Tata customer for last 6 years many confirmation and verifications had been done and being a genuine and legal customer I want my no. Back. Will have to take legal action if the no. Is not restored or recreated in your language as this no. Is important for me. Regards Sunil 9028678345

Pooja mittal

Posted on Sep 17, 2012

Dear sir I had been customer of Tata indicom Walky (Number- 0121-6533720) for more than 5 years. I had disconnected my walky on dated 21-Feb-2012with Cancellation SR No: 40460440, also executive told me that i will receive my security within 90 days. I have not received the security till now and when i went for inquiry to Tata Indicom office, the executive, talked me very badly and did not provide me any assistance. I was appalled with this experience. This is thy way, your executive deals with their customer. If you are not aware about this type of people, please take care of this scenario as the customer will loose their trust on company because of this kind of people in your company. Please provide resolution of the issue at the earliest also the assistance as I trust that since you were the brand which I selected, you would be providing the support as per your brand promises. Thanks Name: Pooja Mittal Place: Meerut

Tushar Pandey

Posted on Sep 12, 2012

I had taken an airtel mobile number 9560808545 last year and had closed the number within a month..after that they charged me with 400 rs and said number is not closed. after that i went to airtel centre in Greater noida and made the payment again and closed the number. still after 1 year i keep on getting calls saying your number is not closed. and again they are saying the payment due is 999 rs... airtel is just frustrating us by these malpractices..kindly help...

Manu Kamin

Posted on Sep 05, 2012

I had recharged my TATA DOCOMO sim (No: 8147563385) for Rs. 74 expecting a mobile internet plan of 2.5 GB on 25th of august (saturday). I was also confirmed by one of the customer care officials and by a message sent to *141# which also confirmed that Rs. 74 fetches me 2.5 GB mobile internet data. However, when I once again called the customer care again in this regard, I was informed that as per the updated mobile internet plan Rs 74 was for 1 GB and he apologised for not having updated it on *141#. I have incurred a loss for no mistake of mine.

Vrinda Sharma

Posted on Sep 05, 2012

Airtel connection no. 9915594206 is in my husband's name and was being used by me. There was an excess billing on the same in the month of February 2012. I have been following up the matter in the form of e-mails and phone calls but no solution has come up. Now I received a threat from the company that if I do not pay the said amount they will intiate a legal action against me. Please help me in this matter.

shivam kumar

Posted on Sep 01, 2012

sir,i have an airtel prepaid connection nos.9897058130 services on this number gets discontinued after some period of time in regular intervals it is being going on since last 6mths. service provider discontinue its services without any warning for 24to48hrs on account re verification .and i have submitted my complete documents to them thrice .due to this inconveniance i suffered a lot .so i want compensation to this.please help me in this matter

Neil Thakkar

Posted on Sep 01, 2012

I am an Idea prepaid customer. I was using one of Idea's bulk sms packs known as SMS84 which comes at a price of 84 rupees. The scheme is such that once you pay 84 rupees to activate it, every month, it automatically renews by deducting 84 rupees from your balance. My scheme used to get renewed on 24th each month. After my scheme got renewed on 24th July 2012, I did not want to use it again. So I sent an SMS as prescribed by the customer care and received a confirmation of deactivation of the scheme. I got the confirmation on 1st of August. Accordingly, my scheme was valid until 24th August 2012 and it did not get renewed automatically. Today morning (1st of September 2012), I get an SMS from the company that my SMS84 pack has been renewed. I did not ask for a renewal and they debited my balance by the said amount. I went to the Idea care near my house. The personnel at the place said that my complaint is valid. But the company said that my money can't be refunded.

SAPNA BHATTACHARYA.

Posted on Aug 09, 2012

RESPECTED SIRS, DT. 9/8/12 I am recharging my prepaid mobile sim & evertime RELIANCE is deducting some amount on different grounds. I Contacted their Customer Care Centre & their office here & got all services deactivated,Today morning I again got a SMS that some money will be deducted.Kindly intervene into the matter urgently & solve my problem & help me. REGARDS for your urgent cooperation. SAPNA BHATTACHARYA.

DINESH P

Posted on Aug 08, 2012

Sir, I am Dinesh P (Contact No – 9619509469), working as Manager (C&I) in STATE BANK OF TRAVANCORE, which is an associate of STATE BANK OF INDIA. My employee no is 276933 and at present , I am attached to Mumbai Main branch which is situated at N M Wadia Bldg, Behind Mumbai Uty, Fort. It is too sad to know that a company which is a part of the great TATA is looting the common man. Some of the people in this organization is not having proper business ethics, I purchased one TATA PHOTON PLUS (9221135324) on 05-07-2012. The person whom I contacted was Mr. Piyush (Cell No – 9967733666). The cost was Rs.1200 plus Rs.1000 for 10 GB storage. I got connectivity for the next 7-8 days continuously and i understood now that this is without records verification. However, all on a sudden I was getting the prompt that the remote server not respond. So I tried to contact Mr. Piyush over phone on several days. Every time he used to terminate the call without even picking up. So I messaged him and got the reply that would call after checking. Every day I had to remind him and he used to send the same message as given above. As this was become a routine type of thing, I felt insulted and tried to contact the customer care on the toll free number to find out the truth. On enquiry, I found out that till that time my application was not reached at the company. Furious over the same, I requested the executive to register a complaint against Mr. Piyush. But he was reluctant and terminated the conversation (This incident happened on 19.07.2012). On the very next day (20.07.2012) I received a call from the following number 022-28019898 (1.11 pm) saying that my application had been rejected as the photo in the Xerox copy of the license is not clear. In this regard, I wish to inform you that I submitted the following ID proofs: 1. Copy of my PAN Card (AKKPD8677L) 2. Copy of the driving license 3. Copy of the ID issued by the Employer 4. Two latest PP size photographs (Mr Piyush had confirmed that the above is more than enough. ) Then I formally lodge a complaint. However, till date nothing happened.As such I request you to consider this as a complaint and take the necessary steps to get my money back as the customer service of TATA people is not good Awaiting a positive response from you, DINESH P MANAGER (C&I) STATE BANK OF TRAVANCORE MUMBAI MAIN BRANCH N M WADIA BLDG FORT, MUMBAI MOB = 9619509469

sarath chandra lal r

Posted on Jul 30, 2012

my tata photon connection 09243021273/a/c no 901627560 was not working from my home and even after so many complaints they didnt rectified it where as they were charging excess on my bill every time i called customer care.Hence i didnt payed the bill and now they are asking me to paywith 24%interent.my complaint no are given below which they didnt actedComplaint no 235856327 dated 13th September Complaint no 284263741 dated 25th October Complaint no 284696727 dated 29th October Complaint no 284696727 dated 2nd November Complaint no 286345941 dated 14th November with regards, sarath

Aravind Shanbhag

Posted on Jul 29, 2012

I have purchasedidea sim14 july 2012. without my knowledge 26 july 2012 company activated VAS pack. And deductwd amount rupees thirty for monthly subscription. after many times I complaint the costomer care executive. Registered DND also. complaints to its customer service executive nor they refunding my balance which reduce on arbitraly activated service and niether deactivating such services. Later I send message to UNSUB. After news pack deactivated. my balance is not refunded. kindly respond to my complaint as soon as possible.

varsha sen

Posted on Jul 29, 2012

i have aircel sim, who usually subscribed me itself to value Added services which offered by this company. after many complaints to its customer service executive nor they refunding my balance which reduce on arbitraly activated service and niether deactivating such services. please help me out to resolve this situation. i really become frustrated and feeling irritated because i fill my balance to make important calls not for such services. my husband not earning so much that i can afford such arbitraly activated services. my numer of aircel is 8963031252

SASIKUMAR C P

Posted on Jul 19, 2012

I have booked Akash Tablet from M/s Datawind Solutions and had sent the DD for Rs2999/-on17/02/2012.Now it is the6thmonth and so far from the company no message.Whenever iam calling via telephone ,no body is attending the callls from June onwards.the company promised the delivery of the product with in one month. So kindly issue order to redress my case and may admit my claim for damages

Ankit Goel

Posted on Jul 17, 2012

It is to your kind notice that unknowingly my mobile balance has been deducted as i am a customer of vodafone , & I have called Customer Care several times but they didnt respond me in a manner so that i will be able to know that why it has been deducted.kindly respond to my complaint as soon as possible.

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