Consumer Redressal

I had booked a Spice jet ticket from Kolkata to Kochi for 31-Dec-14 and return by the same flight on 12-Jan-15 on 26-Aug-14 for Rs 22,425for me, my wife and child. I got an intimation on 14-Dec-14 that the flight from Kolkat to Kochi has been cancelled. I tried to call the Customer Support numbers provided by the airline but i couldn't connect to them. I went to the Kolkata Airport counter of Spice jet and enquired about the cancellation of the ticket and enquired about the confirmation of the Kochi - Kolkata flight. The representtaive informed that as of date the flight is operational and can't be confirmed. On hearing so and the situation of Spice jet flights i cancelled both the onward and return flights. I got a refund of Rs 20,425 for cancelling the tickets. I had to book Indigo flights at Rs. 46,974 . I had requested Spicejet to buy seperate ticket for me or pay me the additional amount of Rs. 28000 including transpotation charges for booking the Indigo ticket at the last moment