Credit Cards
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Complaint #991 — Sachin Sadagopan
Filed: 7 Apr 2013 ·
Address: 121/8, 3rd Main, Lake Dew Residency
Hi,
I hold a Standard Chartered Credit Card. Last year sometime during Oct they charged me for a Enhancement pack. I wrote and email to them upon seeing the charges in the statement, requesting them to cancel the same and remove the charges. after multiple back and forth mails they confirmed that the charges were removed some time early this year. But now i am seeing the same again in this months statement and I am not receiving any response upon writing to them. Please direct me the best way to get this sorted. I will send you the email transcripts if required for you perusal.
Seeking your guidance.
Sincerely,
Sachin