Consumer Redressal

I ordered a lee cooper shoe of size 8 on jabong.com on 3Rd January,2015. The order failed but the amount of 2232 rupees deducted from my savings account. They confirmed that they initiated refund on 4th January,2015 and i would get my money back before 12th January,2015. But since then they are extending the the refund process asking me to wait for 24hours, 72 hours and so on.I ordered a lee cooper shoe of size 8 on jabong.com on 3Rd January,2015. The order failed but the amount of 2232 rupees deducted from my savings account. They confirmed that they initiated refund on 4th January,2015 and i would get my money back before 12th January,2015. But since then they are extending the the refund process asking me to wait for 24hours, 72 hours and so on.The order id is 150103469716503. Please do the needful