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Complaint #9870 — DEBAYAN CHATTERJEE
Filed: 17 Jan 2015 ·
Address: 10/B,A.T.CHATTERJEE ROAD,DHAKURIA,KOLKATA 700031
I HAD ORDERED A IBPS LAW OFFICER BOOK THROUGH PAYTM WITH RS 329 ON 7TH JANUARY,2015AND MY ORDER NO IS #719175768.BUT EVEN AFTER 11 DAYS I HAVEN'T RECEIVED ANY BOOK THOUGH PAYTM PROMISED TO DELIVER MY ORDER.ON 11TH JANUARY,PAYTM INFORMED THAT MY ORDER HAS BEEN SHIPPED AND MY COURIER COMPANY IS JAVAS.MY TRACKING ORDER ID IS UNIPAYP1135557.BUT TRACKING SHOWS THAT IT IS IN TRANSIT BETWEEN DELMP AND KOLS AND STILL NOW THE ORDER HAS NOT BEEN DELIVERED.BUT I NEED IT URGENTLY. I ALREADY INFORMED THE MATTER TO GRIEVANCEOFFICER@PAYTM.COM AND ALSO TO NATIONAL CONSUMER FORUM. I NEED FURTHER LEGAL ADVICE AND ASSISTANCE AND HOW CAN I GET MY ORDER?