Consumer Redressal

I own, a Tata Indigo Manza (Safire) Engine TN06A9838 Chassis No MAT613231ALC07173 which was not problematic until it landed at this godforsaken place – OMR Checkpoint for a routine service for which they were pestering me by repeated phone calls. I got it serviced on 1/3/13 and ever since it has been a nightmare. 2 days after I started using my car as I was out of station, it showed a warning light of low pressure engine oil. I promptly called the service centre and asked them what in the traffic with unusual noises from the engine and smoke emanating from the bonnet. After a long wait of 5 hours, they reached at that place and took the vehicle the next day. I was charged Rs 8479/- for Petrol engine oil, overhaul and fitment charges. I received the vehicle after 5 days. Ever since there has been a rattli