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Complaint #9780 — Lawrence Goems
Filed: 14 Jan 2015 ·
Address: Bangalore
I have booked two tickets on 25th October 2014 from Kolkata to Bangalore on 10th January 2015 SG529 PNR Y9HPWW. I cancelled the tickets due to on going crisis with spicejet in December on 19th December. I have been regularly calling customer care of make my trip and conferencing with Spicejet customer care. I was told on 2nd January that the amount will be reflecting within 24-48 hours as on 2nd Jan. I have called again today 14th Jan 2015 and was told the same thing by an executive named Pranav who disconnected call. He neither gave me the reference number neither did he connect me to his supervisor or anybody higher. I have not received my refund yet. I am in deep financial crisis as i need money for my mother's treatment. Please assist in getting my refund