Consumer Redressal

sir, I had a credit card from standard chartered, which got expired on jul13. However inspite of my request that i do not wish to renew it, they have deducted annual fees for subsequent year and i have refused to receive their card. so inspite of me not in possession of any new card. they have not refunded my money. attached below is my communication through mail to standard Chartered for your kind perusal and subsequent action Ref : 10/13/106263/SP/CRD Dear Mr. Seetha, This is with reference to your e-mail dated October 24, 2013 . We understand from your communication that you are not in receipt of replacement card. We are concerned to note that you are not in receipt of the replacement card . We regret the inconvenience caused. Our records indicate that the replacement card has been dispatched to your mailing address on September 26,2013 through Blue Dart couriers vide Airway Bill Number CC9894661 and the same was returned undelivered on October 19, 2013