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Complaint #9686 — Mukesh Bagla

Filed: 12 Jan 2015  ·  Address:
I have made a online FullTalkTime Recharge through Vodafone site , there they have mentioned fulltalktime on 85 rs recharge I have made online recharge and transaction was successful, but I did not receive any amount credit into my account. I have talk with vodafone customer care executive but executive told me that sir we have process your request and receive 85 rs from you, bu this recharge is valid only through the Paper or mobile recharge, and you will not get any benefits from this. Please find the details of transaction I have made below. 10 Jan 2015 BHDF3625835459-VODAFONE BILLDESK 110102539 10 Jan 2015 85.00 Dear Mukesh Bagla, Thank you for purchasing through the Vodafone Online shop. Your order details are mentioned below: Order ID : o387084858 Payment Transaction ID: BHDF3625835459 Date & time of order : 10 Jan, 2015 10:25:46 Order Amount : Rs. 85.0/- Only order details: Online Recharge Name: Talktime 85 MSISDN: 8588984655 Amount: 85.0 eTopUpStatus:

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