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Complaint #9680 — Rudra tomar
Filed: 11 Jan 2015 ·
Address: 305 , slv royal apartments , ashwatha nagar , thanisandra , bangalore-560077
i ordered a kyra L shaped sofa from snapdeal of Rs 23000 on 10th december 2014 , and that was delivered on 10th jan 2015 , the sofa that was delivered is not according to pics shown on website , totally a fake product of worst quality and the cloth of sofa is not stiched properly also not well finishing ,the back portion is also not covered and whole foam piece is visible and coming out of sofa. when contacted customer care snapdeal , they are not taking any responsibility of returing their product , as per snapdeal policy this product comes under trustpay policy , where they are mentioning that whole amount will be refunded if product delivered is not as per customer expectation.