Telecom
Active
Complaint #968 — Samay Raj Jain
Filed: 4 Apr 2013 ·
Address: A2-1004,Atharva ganga society,Pashan sus road,Pune
This is with reference to the bill generated of mobile no:-8007654047 for the month ending on 11/3/13 of rs. 877.In the above mentioned bill the amount charged for gprs usage is in excess by rs. 310.for excess usage.I have opted for a plan wherein i have been allowed to use 600 3g mb data freely whereas the usage for the above mentioned period was only 568 mb as per the system generated messages sent to me by idea.I have mailed about same issue to idea communications but no action was taken by them.
My usage of gprs data was based on these messages only and all the messages have been shown by me to the representative at idea store but still no action so far is taken.