Consumer Redressal

On 25th Dec, 14 evening, I found in mini statement printed at SBI ATM Counter at Tegharia Main Road, Kol-157 that a sum of Rs. 1,60,000/- had been withdrawn on 17th Dec, 14 in cash from our above mentioned account. Though we've not withdrawn such amount ever from that account. On 26th Dec we lodged written complaint in respective branch. We came to know from bank that the said amount had been withdrawn in withdrawal slip. Again a sum of Rupees One Thousand Five Hundred (Rs. 1500/-) had been withdrawn in cash from same account on 26th Dec, 14 when we were watching CCTV footage in Manager's room though we had not withdrawn any amount on 26th December, 14. Kindly note that withdrawal slip was missing for that withdrawal (Rs. 1500/-) and both the withdrawals happened in same counter, using same user ID. We've lodged FIR in Baguiati Police Station on 28th Dec, 14 (FIR No. 796). My only son (7+ yrs old) is a cancer patient and undergoing treatment in Tata Medical Centre, Kolkata.