Consumer Redressal

Bought LG front loading washing machine 4 yrs back. Once extended service contract is over, the machine started creating problem. Recently the motor having 10 years warranty stopped working. LG replaced it after 3 days of visits in Nov 2014 as no other prob detected. After 15 days again the machine stopped working. Engineers after several visits asked to pay finally Rs 2200 for panel. But later identified the panel is working. Finally concluded the new replaced motor was not properly installed and to be taken to workshop. No charge would be taken except transportation. Again a call from LG came claiming magnet of the motor has been crashed and will be replaced at 0 cost. After that all communication stopped. On several complain and reminder to LG, on 2.1.15, I again received a call asking Rs.5000 for new problem identified. Is the inner part was crashed by us whereas dismantling done by LG engineers during installation of motor in home & workshop without our presence & knowledge