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Complaint #9560 — ANJAN KUMAR DAS
Filed: 7 Jan 2015 ·
Address: 71/1B SAMBHU NATH PANDIT STREET, KOLKATA-700025
Dear Sir,
Greetings! We had purchased 1no Roti Maker from online TV shopping channel HOMESHOP TV18 on 04/11/2014 (Invoice No-BERG/14-15/52906, Order No-957459079, Dt-03/11/2014) but after receive it we are not satisfied with the kind of performance of the product actually claimed in HSTV18.
We have also registered the complaint (No-117437025, Request number #689478) on the same day after few hours of receiving.
As informed from their customer care department, they told us to return back the material by courier to them and they will refund the invoice of Rs.1,499.00/- (Ref-Invoice No-BERG/14-15/52906, Dt-04/11/2014) along with the courier charges Rs.400/-.
we had dispatched the material vide GATI AWB No-803894172, Dt-11/11/2014 (1 Box, 5 KG) on original packing and with all material as receive.
We request you to kindly arrange to refund the amount of Rs.1,499.00/- (Ref-Invoice No-BERG/14-15/52906, Dt-04/11/2014) along with the courier cost to us as assured by your customer care depart