Consumer Redressal

I was loyal shopper of shopclues.com, However now I am no more fan of shopclues, due to wrong size and color product delivered recently. i had ordered the size number 8 sleeper with blue color but received size looks like either size no. 3 or 4, it's too small even unable to fit into my child legs and color looks like jocker kind of thing. Very difficult to manage with this small size and peculiar color order, Hence requested for return the shipment and deliver correct one.But shopclues should accept this and either replace or refund, but they are not accepting the return request at all.I filed return request multiple times. Each time they closed it without giving any reason. Worse is that shopclues do not have any contact number or customer care number. Even i dropped the mail to shopclues that will escalate same issue to CRF,but they are not giving any response and claiming that they have delivered correct size and closed the without any information. Shopclues Order Number: 2984560