Telecom
Active
Complaint #9553 — NISHANT PRAKASH
Filed: 6 Jan 2015 ·
Address: SD-2/L-2, BOKARO THERMAL, BOKARO, JHARKHAND-829107
Complained about recharge of the 3G data pack of Rs 251 by mistake to No - 9431979289.The recharge process was followed through payment on 31 dec 2014.
I have opted to recharge on my no - 9431970289. So mistakenly recharged was processed to No - 9431979289.
Although I had also talked the subscriber of 9431979289, he assured that the data will be not used by him. If the same problem was persisted with any retailer, it could have been solved much earlier.
Transaction details:-
Paytm Transaction receipt Order no:
#709091723, Wed Dec 31 2014
Recharge of BSNL Mobile 9431979289 for Rs.251
Reference No.
IG00JQUDD8
Debit Account Number
00000011209953717
Debit Branch
BOKARO THERMAL
Transaction Date
31-Dec-2014
Amount
INR 251.00
Status
Success
So you are kindly requested to solve my problem expeditiously and cancel the transaction/ refund the money at earliest. Also provide a Help