Consumer Redressal

FIRST OF ALL WORST EXPERIENCE OF SHOPPING. THIS IS THE WORST SITE ON WHICH I HAVE EVER SHOPPED. CUSTOMER CARE DOES NOTHING FOR YOU. I HAVE ORDERED A PRODUCT AGAINST ORDER NO :-12020882 FOR RS:-3098 AND IT REACHED AS PER THE EXPECTED DATE I WAS NOT SATISFIED WITH THE PRODUCT I SENT IT BACK THE NEXT DAY I AM LOOKING FOR CASH BACK COUPON IT HAS BEEN MORE THAN 20 DAYS BUT NO ONE IS HELPING ME OUT. I AM REALLY FRUSTED THEIS IS THE WORST SITE AND I DONT KNOW WHAT CERTIFIACTIONTHEY HAVE GOT THEY ALWAYS TALK ABOUT BACKEND TEAM THERE IS NO BACKEND TEAM. THEY ASK ME EVERYDAY TO WAIT FOR 24HRS AND NOTHING IS DONE BY TEAM. WORST SITE PLAESE NEVER EVER BUY FROM THIS SITE THIS WAS MY FIRST AND LAST MISTAKE.