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Complaint #9491 — NEHA GOEL

Filed: 4 Jan 2015  ·  Address: mumbai
Dear One and All, THIS EMAIL WAS SENT TO THE NODAL OFFICER @ GO AIR AIRLINES. Dear Mr.Jehagir Mehta Sir with great regret I am writing this email to bring to light the HIGH-HANDEDNESS AND UNPROFESSIONAL BEHAVIOR OF YOUR AIRLINES GROUND STAFF AT THE JAIPUR AIRPORT. I would firstly like to take you through to the situation at hand briefly. Firstly the Bagging Screening Counter was changed at the very last hour, thus causing a lot of chaos and confusion and only a 'SINGLE BELT WAS FUNCTIONAL.' Secondly after the cumbersome Screening of my baggage i was made to wait for almost an hour for my Check-in as again only one counter was operational with barely two staff's, the second counter was opened after almost when half the crowd was filtered away. Also it wasn't notified that the second counter is operational, hence this again led to wastage of time as very few of us knew about it.I was lucky to have reached the second counter with the help of a fellow passenger. Thirdly when i reach

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