Electonics / Electricals
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Complaint #9487 — Sudeep khot
Filed: 3 Jan 2015 ·
Address: G 725 ROCK ENCLAVE CHS NEAR HINDUSTAN NAKA CHARKOP KANDIVLI WEST MUMBAI 400067
I HAD PURCHASED SAMSUNG GALAXY NOTE 3 NEO, 3 MONTHS BACK...THE PHONE HANGS AFTER TAKING FEW PICTURES WITH FLASH MODE ON,IT ALSO RESTARTS SOME TIMES I HAVE A VIDEO OF THE ENTIRE THINGS THAT ARE HAPPENING...I HAVE MADE COMPLAINT TO SAMSUNG AND THEY TOLD ME TO RESET THE PHONE WHICH I DID BUT THE PROBLEM STILL PERSISTS...NOW THEY ARE ASKING ME TO GO TO THE SERVICE CENTRE AND REPAIR IT...THE QUESTION IS WHY IS MY 3 MONTHS USED PHONE BEING REPAIRED AND THIER SERVICE CENTRE IS NOT OPERATIONAL ON SUNDAYS....I AM WORKING AND HAVE TO PUT IN LEAVE FOR THE SAME....KINDLY LOOK INTO THE MATTER
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