Consumer Redressal

I had booked three tickets on spicejet flight Delhi to Mumbai for the 21st Dec 2014 (PNR: I46P8C & J1RFML) through make mytrip. I have booked my tickets on April 2014 and for change of destination & date I have approached make my trip in November. They have asked me to do the modification directly with Spicejet. As per their suggestion I have paid additional charges for modifications and booked ticket for 21st Dec & 11th Jan. On 21st Dec family travelled to Mumbai with same ticket with out any problem but now I came to know my kids return ticket was cancelled without any confirmation with me. When I complained to customer support they not ready to listen and they started blaming on me & they were very rude. When I asked why only kids ticket got cancelled and why not wife's ticket then they do not had any answer.when fact is till Dec 22nd ticket was not at all cancelled. when I requested to correct their mistakes they abused me and asked me to buy new tickets.