Airline
Active
Complaint #9481 — SANTOSH JAIN
Filed: 3 Jan 2015 ·
Address: —
I had booked three tickets on spicejet flight Delhi to Mumbai for the 21st Dec 2014 (PNR: I46P8C & J1RFML) through make mytrip.
I have booked my tickets on April 2014 and for change of destination & date I have approached make my trip in November. They have asked me to do the modification directly with Spicejet. As per their suggestion I have paid additional charges for modifications and booked ticket on 21st Dec from delhi to Mumbai and return ticket on 11th Jan that is Mumbai to delhi. Airline provided two PNR that is one for my wife and second one for two kids(6 year old & 2 year old).
After modifying I have informed make mytrip and as per their suggestion updated in their makemytrip website.
On 21st Dec family travelled to Mumbai with same ticket with out any problem but now I came to know my kids return ticket was cancelled.
When I contacted MMT(make my trip) they said Spicejet was cancelled the ticket so I approached Spicejet then I came to know on 23rd December make my trip