Consumer Redressal

We have ordered lg refrigerator online from snap deal on 23 November.but we cancelled our order with in 3 days.but our amount of rs 20000 is still not refunded to us till now.we are making regular follow up but snap deal executives are just bluffing us giving one or the other excuses.sometimes they say that ur money will be refunded in 3-5 business days.sometimes they used to say that we are working on it. Sometimes they say that we have forwarded your case to finance department.but we haven't got our money back.so we request you to please help us out to get our hard earned money back.we have ordered lg refrigerator by using email Id of my husband Mr neeraj khosla His mail address is neerajkhosla80@gmail.com and his mobile number is 7387340550.