Consumer Redressal

I have been using the postpaid connection since long. Where I used to get a monthly bill of Rs. 800 to Rs. 1000. I was happy with the service. While interacting with your customer service team they have approached me with the great idea of changing my plan. Where they have introduced Red 899 plan. They have said considering my usage it will be a better option if I can shift to Red 899 plan. I will be more beneficial. Indeed I fell into the trap & accepted the plan. Nothing has changed in terms of service, only I have started getting 3G connectivity instead of 2G. However the speed was the same. Where I have already made a complaint 15/20 days back. I was shattered by the fact that this time I have received a bill of Rs. 1500. I have made a complaint with complaints team vide docket No. 1642400590. As usual the complaint got closed with the remarks that I was told about the plan in detail & I have accepted the same.