Consumer Redressal

I had purchased a Nokia C7 sometime back and the touchscreen broke. In June this year I got the touch screen replaced at their authorised service centre by paying Rs 7800/=. After 40 days of replacement, the touch screen became unserviceable once again. There was no damage but it just stopped working. I took it back to the service centre and to by utter horror I was told that the touch screen needs to be replaced for another 4000/= rupees. When I told the representative there that I had just replaced the touch screen 40 days back, the lady told me that the warranty was for 30 days only. I then enquired whether in case I replace the screen again and that too becomes unserviceable after 40 days, then do I have to come back and pay another 4000/= rupees, she said "YES". In effect Nokia expects me to pay Rs 4000/= every 2 months to have a serviceable phone. Kudos to Nokia's quality. They should be very proud of their products. Such shameless companies should be boycotted and kicked out of