Consumer Redressal

Dear All , My internet has stopped working Since September and i stay on Bandstand , Bandra West , Mumbai . I have been complaining to them since september 2014 but all they said fibre cut and then from december now they are saying no fibre cut every time i call to complain they said 24 hours i have been calling them every day please some 1 complain to their superior . They only call me for the bill and i payed the bill for all 3 internets even though it was not working because they said or then your account becomes inactive i have no clue what to do i am tired . I always like reliance internet but sometimes they just don't know how to treat customers .Please help me out now they tell me my complain no is shut and new complaint no is on etc i don't have a clue when it will start . Been 3 months and counting Reliance home internet complaints 16/09/2014 361559337654 add - Bandstand , Bandra West , Mumbai 50 Kamran Nafees Khan Complaint number - 226101241 - 23-09-2014