Consumer Redressal

I want to complain against micromax mobile company I have given my cell phone micromax canvas 4 for repairing in their service centres near borivali station on 15/9/2014 but still I have not receved my cell phone my jobsheet no is W030635 0914 12212210 the problem was really small which any of the mobile repair person can do within an hour but they have taken more then 3 months and if we go for inquiry for cell phone they would just give the next date .i am not only person who is facing such problems even people have not got their cell phone for more then 6 months half of the warranty life of the cell phone is wasted in service centre they say they would give me replacement but for this statement pass by them took over a month and still I have not received the cell .the mircomax service does not have proper facility to repair cell phones they transfer their to delhi HO for repairing so please I request for help from your side as a consumers rights has been affected