Consumer Redressal

I purchased LG Top Loading Washing machine in month of June 2014. within a 6 months Washing Machine Gearbox went under maintenance. By looking LG as a Multinational brand I selected LG washing machine and purchased it by shortlisting all other brand. but Now I really got surprise when such a multinational branded product went under maintenance within 6 months. Gear box is a Heart of Washing machine and complete function depends on the same. I contacted service center but they are doing replacement of gearbox,for which I am not at all interested (Complaint no.- RNA141215033412). I need complete machine replacement because of machine main part (Gear Box) went under maintenance. there is vast difference in company fitting and repairing. I already logged complaint on LG Portal and mail ID (LG_care_center@lge.com). but there were no response on the same. Local Service center is not responding for machine replacement and telling me to get gearbox replacement, but not replying on mail.