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Complaint #9200 — Mohan Kannanthodath
Filed: 21 Dec 2014 ·
Address: 6D, SFS Grande, Althara Nagar, Vellayambalam, Trivandrum, 695010
Dear Sir,
I travelled yesterday, 20th Dec 2014, night 22.40 flight on Indigo flight 6E - 562, from Trivandrum to Bangalore.
I had extra baggage and had to pay Rs 1000, which I paid using my SCB credit card.
The payment went through and I had signed and given them the merchant copy of the slip. The flight staff insisted that I give them all the details of my credit card for their internal purposes. They wanted my credit card number, CVV, expiration date etc
I resisted saying that its against the privacy policy of using a credit card. With these details, since anyways they have my name already anyone can purchase anything on the internet.
All the staff at Indigo Trivandrum ganged up and pressurised me to give in the details. I had to fly that night, hence obliged to it.
I would like my CC details to be erased in their internal database and appease me satisfactorily for the mental harassment and torture last night at the airport
Rgds,
Mohan Kannanthodath