Consumer Redressal

Hello folks, I am not sure how many of you have seen this, but I have come across multiple cases where ebay is no longer covering cases for our accounts and helping resolve issues. Instance 1 & 2 I have had orders where I received items broken, ebay chose not to help with the first order because I have had several accounts in history (THIS ISSUE WAS NEVER HIGHLIGHTED IN THE PAST THREE YEARS OR MORE) to not help resolve a claim. Plan of action: So, I have chosen to open yet another account to make purchases so they cannot trace. If they act smart I know exactly what is the best resort. instance 2 broken item photos sent but still closed my case giving an excuse for me not being reachable. It did not take them any time to not follow their regular protocols. EBAY YOU WILL LOSE BUSINESS OVER OTHER WEBSITES if this continues, as nobody wants to believe in Ebay or Ebay guarantee if they keep finding reasons to close cases instead of looking into the reason why case is opened.