Consumer Redressal

R/Sir/Madam, I purchased one Titan watch on 15.08.2014 for Rs.7000/-(approx.)from Life Style Store located in Wave Mall, Narwal Byepass, Jammu. The watch stopped working within 5-6 days and due to my busy schedule, I lodged the complaint with the store on 02.11.2014. After some repairs, the watch was handed over to me on 06.11.2014 but again the watch stopped working & again I gave the watch to store on 16.11.2014,this time asking them to replace it as it did not work even for 10 days after its purchase on 15.08.2014. But again there was a call from the store that the watch has been repaired & you can take it back. Sir/Madam, since I have spent my hard earned money (Rs.7000/-(approx.) and again they are giving me the same faulty watch. so kindly help in replacing my watch with a new one with reasonable compensation as I'm feeling humiliated & harassed with the behavior of Store people, who are not listening to my genuine problem and insisting me accept faulty watch. Thanks