Consumer Redressal

Dear Sir, I would like to bring up a fact to your notice. My child studies in Hartley Public School. Every year at the onset of a new session as per school norms, we are required to collect text books and exercise copies for your children from within the school campus. The catch is, the school charges us anywhere from Rs.5 to Rs.25 for each and evry text book over and above their actual MRP. That means, if the MRP of a book is Rs.20, we have to pay Rs.25/ Rs.30 for that book. I personally feel that it's a very unethical for an educational instituition to do this. Instead of giving concessions/ rebates on education and school stationaries we are being charged extra and that too above the MRP! Moreover, just to ensure that their business is hampered in no way, the school never gives out any booklist so that we can buy the books from book stores. Requesting your urgent intervention in this matter. This year also the book distribution process has begun in the school