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Complaint #9145 — Sandesh Holani
Filed: 18 Dec 2014 ·
Address: Dynasty Apt, Thakur Complex,Kandivali East
I booked Karboon phone on SnapDeal during GOSF deal.
Order No-3929288877
Suborder No.-5275029472
After a day I got an SMS saying that order was cancelled. I called up there customer care and the executive told me that the order was cancelled because the phone cannot shipped to the address.
I told him that this is a foolish reason and there are other products delivered at my address, I insisted that I want to speak to the manager , I was kept on hold after sometime I was told that Manager was busy and we will call you back after sometime, but i insisted that I wont keep the phone down till i speak to the manager.
Manager came on the line and the story changes, Sir we apologies that the price was wrongly updated, I told her that its not my mistake and I need the phone as I have cancelled other order because of this.
I have experienced in a store in US they had wrongly put down the price and when i was paying at the counter there was a different price ,I told them that this is what is