Consumer Redressal

Consumer complaints & judgements portal
Online Shopping Active

Complaint #9145 — Sandesh Holani

Filed: 18 Dec 2014  ·  Address: Dynasty Apt, Thakur Complex,Kandivali East
I booked Karboon phone on SnapDeal during GOSF deal. Order No-3929288877 Suborder No.-5275029472 After a day I got an SMS saying that order was cancelled. I called up there customer care and the executive told me that the order was cancelled because the phone cannot shipped to the address. I told him that this is a foolish reason and there are other products delivered at my address, I insisted that I want to speak to the manager , I was kept on hold after sometime I was told that Manager was busy and we will call you back after sometime, but i insisted that I wont keep the phone down till i speak to the manager. Manager came on the line and the story changes, Sir we apologies that the price was wrongly updated, I told her that its not my mistake and I need the phone as I have cancelled other order because of this. I have experienced in a store in US they had wrongly put down the price and when i was paying at the counter there was a different price ,I told them that this is what is

‹ More Online Shopping complaints File your own complaint