Consumer Redressal

I had booked a return flight from Bangalore to Goa for travel on 13th Dec. I was given flight to go to Goa on 13th but my return flight was cancelled and i was sent a message just 3 hours prior to the checkin time. I kept trying to reach numbers given in the message for more than 2.5 hours then i was connected to spice jet agent by one of the goibibo agent. Spice jet agent(Anshu) gave me couple of alternate options. He asked me to take a flight after 2 days but i couldn't do that because i had important meeting on 16th Dec. I even asked for connecting flight but agent was offering me to go to delhi on 16th afternoon and stay there and catch another flight to bangalore on 17th Dec and i am sure these kind of offers will not be acceptable for anyone and agent himself accepted that. I requested to connect me to supervisor but agent refused to do that and said he is given instruction not to transfer the call to supervisor. He disconnected the call saying he provided available options.