Consumer Redressal

Gave my phone again at the Redington service center, Cunnningham Road, Bangalore (work order No: BLR/BB/11/08088) on 25th Jan’12 that I used only for 10 days and had gone for service 3 time already. This is the replacement phone which I bought for Rs 9710/- on 25th Nov’11 from Redington. After this I have been calling them but they are not ready to give me a refund or a new phone. I contacted Balckberry over Twitter who stopped publishing my comments when I asked for their physical address and official mail id to file this case. Over this 11 + months my phone battery has also discharged, the model is obsolete and adding to this following up every week. I would now like to file a case against Blackberry and Redington for this harassment. Redington Mail ID: bbcustomercare@redington.co.in, servblrmobile@redington.co.in, mahesh.m@redington.co.in, sivakumar.b@redington.co.in Blackberry Twitter Account: BlackBerryIN