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Complaint #9017 — Harishkumar B P
Filed: 12 Dec 2014 ·
Address: 5th cross, 1st main, Jakkasandra, Koramangala, Bangalore - 560034
Dear sir,
I had ordered a HCL Me Y2 Tab from SNAPDEAL in the last week of November 2014. I got a damaged second hand product delivered. I placed a request to replace the same and the same was accepted by Snapdeal. They picked up the product back and went missing for more then 10 days without any communication. My calls to the customer care ended without any proper response. Yesterday they are send me a mail that they will refund the money. I had ordered a couple of other products to be used along with the tab and all of them are a waste of money now. The entire thing has wasted me a lot of time and had to go through mental stress. Please guide me as to how can I file a law suit against Snapdeal for this.
Thank you.