Telecom
Active
Complaint #9003 — Neeraj Koticha
Filed: 11 Dec 2014 ·
Address: 604, Sanskruti Niketan - 39, 90 Feet Road, Kandivali (East), Mumbai: 400 101
I have been a Loop Mobile customer from 2011 onwards and have always been paying the bill on time. But as you are aware, they have closed down their services in month of October 2014 due to non-payment of inter connectivity charges. For the said reason, I wasnt able to use their services and even then they are sending bills for the complete usage. I intend to make the payment but it should be proportionate to the usage. They are defaulting in payment and it was a deficiency in their services for which the customers had to suffer. Request you to kindly help me out with this as I am not able to reach out to their appellate authority. Your early reply in this matter will be highly appreciated.