Consumer Redressal

I have ordered a handbag for gifting with Order No. 99465444 on 16th Feb. They said to deliver it within 3 official days within India. I have checked my pincode, that delivery is there. I didnt get the order till 28th Feb. Between this date, i called them multiple times to remind them. Finally they said me, delivery is not possible. I said them to refund my full amount, they said to refund me in 7 working days. On 1st March, i have cacelled my order and i have remind them multiple times. They have given me final date for 21st March for refunding. But still i didnt get my refund back. I request you to block these type of sites because they are making fool of another person and earning interest on their money. They are making fool of others. It is the worst site, i have ever seen in my life in case of delivery, refunding, poor response and everything.