Electonics / Electricals
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Complaint #8978 — Kshitish G. Purohit
Filed: 10 Dec 2014 ·
Address: 155 B/1 "Swatantrya",
I purchase 39 inch LED TV from Kothari Agencies Bhavnagar with 3 years warranty. Within 1 year suddenly the TV stopped functioning. Immediately I register my complain to our local service center of Panasonic through Kothari Agencies. Within two days on 04/11/2014 local service person visited my house and give opinion of changing / replacing the entire board & penal of TV. As same parts were not available at local service station they asked Panasonic to supply the same. Already more than 44 days are passed but my TV is not Repaired or Replaced.
During this period I time to time follow it up with my dealer, local service station, Panasonic offices at Ahmedabad & lastly register my complain to Replace / Repair my TV with Panasonic customer care Delhi. But from every place I got false updates & information but not the cure.
Today i.e. 09/12/14 also Panasonic give update about searching the required part & give another date on 11/12/14 for giving further update. They have given more that
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