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Complaint #8962 — suman polley

Filed: 9 Dec 2014  ·  Address: Silchar
Sir, This is to inform you that I have purchased one Xolo A 600 Black mobile from Snapdeal website on 4/11/2014 which was cancelled by snapdeal team due to some courier parterner's miscomunication as reported by them via mail. I have also ordered One flip cover and screen gaurd costing around Rs 450/- on the same day from snapdeal which I have received on 13/11/2014 but the Xolo mobile which I have ordered was cancelled by snapdeal without any prior intimation to me , however they refunded the amt. i.e Rs4978/- in to my Bank account after several telephonic calls and almost completion of 1 month but the product( Flip cover and Screen gaurd) which I have recivied which is now of no use in case I dont go for re-order the same mobile set but the price of the same set which is now hiked up to Rs 7500/- bothering me to reorder the product. I request you to kindly look in to my matter and help me to provide the right compensation. Thanking you. Suman Polley Silchar 9435598290

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