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Complaint #8910 — Ajay Walia
Filed: 7 Dec 2014 ·
Address: T7-103, Bestech Park View Residency, Palam Vihar, Gurgaon
1. Sharman Hospitality (Clarens Elite), E3/14, DLF-I, Gurgaon, Processed for credit card payment beforehand - misused the card number that I had given on verbal commitment. My mistake in this - trusting your employee on verbal commitment.
2. False promises including details of discounts
3. No confirmation in writing despite asking details of membership
4. Polite & good sales conversations while making he sales - until credit card info/slip is not provided, but no conversations/support thereafter.
5. False commitment that the payment will not be processed before next day but it still did
6. False promise that the payment will be reversed
7. MD responded to look after this issue but nothing happened - people have stopped responding.