Consumer Redressal

I have booked my house hold goods with Vishal Cargo Packers & Movers on 07.03.2013 on Topay basis at vasai and asked them transport it to Kolkata as my new job location is shifted to kolkata.we both mutually agreed Rs 16000 will be the transportation charge including everything for door to door service and i have already paid 10500 at the time of booking and rest need to pay at the time of delivery as agreed but now they are not delivering my goods and every time they are giving false commitment.From Vishal cargo mr Virendra(09833597517)booked my goods but now he responds very rudely and not giving any response and when i called to their compnay owner mr Vishal on 09699212100 he said you booked with Mr Vijendra and you talk to them.now i am at kolkata and i have nothing in my hand.because they are holding my goods thats fore they are talking very harsh and threanting me that they will not deliver my goods.My kind requst is pls interfere and resolve my issue as i have nothing in my hand