Consumer Redressal

Product((Mobile-Greenberry A7 Quad core )(OrderNo- Kaun/164871/ 16487186540682) which I have purchase from your website on 18.10.2014 by selecting option EMI. In 15 days they have delivered me the product. Below things happened when I stared exploring mobile: 1. Product description while selling and delivered product are not same. In product description and in image of the product they said Greenberry A7 Quadcore Processor which has single core processor. 2. Phone is not new by seeing only you can make out that it is used one 3. Accessories of mobile are not working. 4. Greenberry A7 Quad core has 2GB RAM but phone which I have recieved has only 256MB. 5. I have purchase this moblie selecting EMI option and description is as below: Mobile cost:4500 EMI Charges: 162 So total I paid= 4500+162= 4662 so that will convert into 3 months EMI. But when I checked my bank statement instead of converted EMI amount transaction details statement came with full amount deducted transaction details.