Consumer Redressal

I ordered a Samsung Galaxy Grand 2 from Shopclues Order No. 27276983. The tracking number is 69204973961 of Bluedart. The expected delivery date is Fri, 28 Nov 2014. Shopclues reported that it was dispatched on 22nd Nov 2014. When I check in Bluedart website it shows 25 November 2014 instead of 22nd Nov 2014. Pickup Date 25 November 2014 From New Delhi To New Delhi Status In Transit Cod Processing Centre Ii Shipment Out For Delivery 29-Nov-2014 10:57 Actually my shipping address is Imphal, Manipur.I have made the payments not COD. When I contacted Bluedart I was informed that the shipment has been returned to shipper due the reason "No services available over that area". And the tracking number does not belong to me. I have written to Shopclues many times regarding this matter, but, it seems they never read my mail properly. Their reply is "This is with reference to your query regarding order. We regret for the inconvenience caused to you. Based on your query, we would