Consumer Redressal

I, myself have submitted two forms for portabililty from Loop to Airtel for my old loop nos. 9664380022 and 9664380033 to Mr. Zuben , Airtel Gallery Representative, located at Vileparle, Opp. Dinanath Mangeshkar Hall, Near Station, on 11th November 2014. Whereas system entry made on 13th Nov. When asked to a Gallery Incharge/ Relationship manager for the reason for delay in system entry, she has uses abusive language. this is not acceptable from her. I have already cleared all my dues from Loop mobile for both the connections and waiting for activation from Airtel Today its has crossed more than 15 working days that I have submitted the form but both of my connections are not yet activated. When asked for the reason of delays, the service specialist Mr. Sreekanth has not bothered to replied. I have also written about the delay to their appellant authority but even the appellant authority is not interested in solving issue. I request the authorities to take appropriate action.