Consumer Redressal

I bought a Xolo q2500 mobile phone earlier this year in April. Last month I faced an issue with the screen display which I reported to the Xolo care center in Thane on 27th Oct 2014. I was told it would take 15 days for the repair work to get completed. Workorder no : 310000860203. On enquiring after 15 days I was told the phone is still under repair and it would take some more days. Its been a month now and there is no proper status which I receive even today from the Xolo care center. Please check and action accordingly.