Consumer Redressal

CIR shows an outstanding of Rs. 43,929 on my credit card of SCB a/c 51177020007150. As per the details provided by the bank, there was an annual charge on 2005 which has now increased upto such a high amount! there is no outstanding towards usage of the card. During initial offering The cc was told to be a lifetime free card as offered for corporate employees. It took sometime to realize the charge as i used to make payment based on SMS alert. i spoke to bank and they refused to wave off annual charge so i stopped using the card. I have not given any consent to continue the card with annual charges. Now bank is not responding even repeated follow ups. SCB has charged annual fee on the card as per whims and wishes. It was clearly communicated while taking the credit card that it would be a lifetime free credit card as applicable for all corporate clients. There is no justification in paying annual charges. kindly help.