Consumer Redressal

I observed some time back that my balance was being eaten up. I called customer care and asked if any service was active for my number for which they replied there wasn\'t any. I was not getting any message or pop up regarding the deduction. I logged on to my airtel and checked my last 5 transaction and I found a service named \"Easy Search\" eating up 1.5 Rs of mine almost everyday. I again called the customer care. The person told my to hold on and never responded. I tried to call customer care again but the call did not get connected. From then on I am not able to contact customer care. I raised an SR online regarding this customer care call problem which has been closed by Airtel but I am still not able to contact CC. This deduction is happening everyday and there is no way for me to stop this. So I can easily assume that \"Airtel\" is \"looting\" me. Please clear things up.