Consumer Redressal

Dear Sir/Madam, Please note that i'm maintaining a savings account with Axis-bank, Maniktala branch, Kolkata. The account no. being 913010048626219. I had an available balance of inr.82000+ in my account, and suddenly today when i went to withdraw money from the atm, i was shocked to find the balance as minus-315066. I called up the bank but did not get any concrete answer and they asked me to contact the customer service no. and from there they are saying that these amounts has been deducted against my dues on a credit-card that i used to have in 2008-2009. Since 2009, i was working in the middle-east, but before going there, i had made a settlement of that credit card. Now, i returned from Middle-east last year only, and then opened this savings account with axis bank, and i'm running it since last 1-year, and suddenly this shock.Please help me recover this hard-earned money of mine at the earliest please.*Had i not settled the said credit-card,why would i open an account with axis